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Master Time-Off with Ease: Leave Management Software for Smarter Workflows
Using Spreadsheets to Track Your Leave Requests?
Let’s face it—using emails, sticky notes, or Excel sheets to keep track of what everyone is doing, and when, can quickly turn into a real mess. You find yourself cross messaging people, and chasing approvals, and then fixing payroll issues that could have been avoided. Does this sound familiar?
Now, imagine if all of this could be done in one place, with no mess, no miscommunication, and full visibility. This is where leave management software is here to help. It removes all the outdated back and forth and provides a streamlined digital process that does all the heavy lifting for you!
What is Leave Management Software?
Think of it as your digital assistant for everything related to managing employee leave. It automates the process of, leave requests, tracking, approving leaves, and recording leaves. Whether sick leave, casual leave, or vacation, as your leave management software can track and record the process without any manual effort and guesswork.
Certainly, you want visibility on who is away, but it's also important to have a system that allows your workplace to run effectively while giving your team the ability to take time away responsibly.
Key Functionality Of Leave Management Software
1.Easier Approval Workflows: With leave software no more blockages created by bottlenecks. Auto requests go to the right people in the right order.
2.Awareness and Flexibility: Set rules on your own terms for different types of leave. Make it conform with your company, not the other way around.
3.Calendar Syncing: Avoid conflict with staff not working on the same day due to leave.
4.Automatic Alerts: Everyone stays in the loop and you are informed when things are occurring.
5.Insights/Reports: You will have visibility on leave and trends, team availability and absenteeism that will allow for better planning decisions.
Why It Matters More Than You Think?
Leave management isn’t a human resources responsibility, it’s part of how your company stays viable. When put in place to run smoothly with clear, documented, and fair rules, it should encourage employees to take their time without perceived complications and stress. It strengthens trust, builds morale, and brings your teams to become more aligned. It will also save time and help eliminate some of the mistakes that can occur while tracking manual and human errors, especially payroll tracking.
In Conclusion
Regardless of whether you have a small business or large team of people, transitioning to Smart leave management software is an excellent decision. It is efficient, transparent and allows you to focus on what matters to you most - your people and your objectives.
Ready to move beyond outdated methods? It's time to move to a better, simpler, and faster way to manage employee time-off. Learn how leave management software can change the way your workplace manages leave, today.
TO KNOW MORE KINDLY VISIT: Savvyhrms
#smart leave software#best leave management software#employee leave tracking software#Employee Management#Smart Workflows
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Shaping Tomorrow: Three AI Automation Trends to Watch in 2025.
Sanjay Kumar Mohindroo Sanjay Kumar Mohindroo. skm.stayingalive.in Three pivotal AI automation trends for 2025—hyper-automated workflows, AI decision engines, and democratized bots—explained with clear steps to act now. A Quick Look at the Forces Driving Change
In a world racing toward smarter machines, three key #AIautomation trends will define how we work, decide, and innovate in 2025.…
#2025 technology#AI#AI automation trends#artificial-intelligence#decision engines#democratized AI bots#enterprise AI#hyper-automation#News#no-code AI#Sanjay Kumar Mohindroo#smart workflows#technology
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AI tools are the ultimate game-changer for beginner YouTubers! 🎥✨ From seamless editing to smart analytics, these tools make it easy to create, grow, and succeed. Start your YouTube journey with confidence and AI on your side! 🚀💡 Click this link : https://tinyurl.com/3tyr7c8x
#ai powered#game changer#youtube beginners#creator tools#content creation#channel growth#smart workflows#boost your channel#effortless success#youtube trends#ai for creators#digital innovation#digital#youtube tips#tech tools#ai#creator community#youtube growth#content strategy#digital marketing
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Good students, on the other hand, constantly raise the bar for themselves
as they focus on what they haven’t learned and mastered yet. This is why high achievers who have had a taste of the vast amount of knowledge out there are likely to suffer from what psychologists call imposter syndrome, the feeling that you are not really up to the job, even though, of all people, they are (Clance and Imes 1978; Brems et al. 1994).
- How to Take Smart Notes (Sönke Ahrens)
#On How to Take Smart Notes#Note-taking techniques#Zettelkasten method#Personal knowledge management#Productivity hacks#Effective learning#Linking ideas#Knowledge retention#Writing process#Academic research#Idea generation#Deep work#Systematic thinking#Contextual notes#Knowledge organization#Digital tools for notes#Creative thinking#Writing workflow#Research efficiency#Literature notes#Thinking in systems#On the Dunning-Kruger Effect#Cognitive bias#Overconfidence in beginners#Knowledge illusion#Metacognition#Self-awareness gap#Competence vs confidence#Perception of expertise#Learning curve
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Living in the Apple Ecosystem
For years, Apple has been synonymous with innovation, sleek design, and a user experience that’s second to none. As someone who’s grown to appreciate tech that not only works but works effortlessly, I’ve found myself deeply embedded in the Apple ecosystem. It wasn’t planned—it just happened, bit by polished aluminium bit.
Let’s take a stroll through my collection. It all starts with my iPhone 16 Pro, a marvel of modern engineering. The titanium finish feels premium, the 1TB storage means I’ll never run out of space, and the Dynamic Island feature? A game-changer for multitasking. It’s my pocket-sized powerhouse that I can’t imagine life without.
Then there’s the Apple Watch Ultra 2, the ultimate companion. It tracks my fitness, keeps me connected, and even has a battery life that can survive my busiest days. The black titanium design adds a touch of rugged elegance, making it my constant wrist buddy.
On the audio front, my AirPods Max have transformed how I consume media. Whether it’s blocking out distractions with Active Noise Cancellation or indulging in Spatial Audio for a truly immersive experience, they’re indispensable for productivity and relaxation alike.
For heavy-duty tasks, my MacBook Pro steps in. It’s not just a laptop; it’s my creative workstation, my writing hub, and my multitasking beast. Paired with the iPad Pro, which serves as my digital sketchpad, second screen, and mobile productivity tool, these two are the perfect duo for any endeavor. The seamless continuity between them—thanks to features like Universal Control and AirDrop—is a testament to Apple’s genius.
The best part of this ecosystem is how effortlessly everything connects. Need to transfer files? AirDrop. Want to copy something on one device and paste it on another? Universal Clipboard has my back. Notifications and calls? They appear on every device, so I’m always in the loop. It’s a tech symphony, and I’m the delighted conductor.
Now that I think about it, there’s just one thing missing to complete the set: the HomePod mini. Once Siri gets a much-needed update to make her smarter and more intuitive,(Yes I am looking at you Apple Intelligence) I’ll likely make the leap.
After all, a smart home deserves a smart speaker, and nothing fits the bill better than an Apple product. Until then, I’ll continue enjoying my Apple wonderland—one seamless experience at a time.
What’s your favourite part of the Apple ecosystem? Let me know in the comments below!
#Apple Ecosystem#iPhone 16 Pro#Apple Watch Ultra 2#AirPods Max#MacBook Pro#iPad Pro#HomePod Mini#Apple Devices#Seamless Integration#Apple Technology#Smart Gadgets#Tech Lifestyle#Productivity Tools#Apple Innovation#Digital Workflow#Smart Home#Apple Design#Siri Updates#Creative Workflow#Apple Fan#new blog#today on tumblr
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How UA's LUNA is Reimagining the Recording Studio with AI
Making a Scene Presents How UA’s LUNA is Reimagining the Recording Studio with AI The recording studio is changing. What used to be a world of knobs, cables, and endless mouse-clicks is now transforming into something smarter—something more intuitive. We’re entering a new era: the rise of the Generative Audio Workstation (GAW), where AI isn’t just a feature—it’s your creative partner. LUNA, the…
#AI audio tools#AI in music production#AI music workflow#AI recording software#AI-powered DAW#Core Audio interface#creative studio assistant#daw#digital audio workstation#future of music production#GAW#generative audio workstation#hands-free recording#indie music production#instrument detection#intelligent music software#LUNA 1.9#Mac audio software#music production workflow#music tech innovation#music technology trends#recording studio evolution#smart tempo tools#tempo detection#tempo extraction#Universal Audio#voice control recording
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🔗 Still Wasting Time Switching Between Systems? It’s Time to Integrate.
Disconnected tools, double data entry, messy workflows… sound familiar? System chaos doesn’t just slow you down — it costs you time, money, and sanity. 😵💻
This guide shares 5 proven strategies to help you master system integration so your tools talk to each other, your team stays aligned, and your business runs way more efficiently.
🚀 Read the full guide here: 🔗 5 Proven Ways to Master System Integration for Business Efficiency
Work smarter. Scale faster. Stress less.
#Business integration#System efficiency#Work smarter#Tech stack optimization#Automation tips#Digital operations#Business tools 2025#Workflow strategy#IT integration guide#Smart business tools
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From Chaos to Control: How AI Agents Are Rewriting the Rules of Productivity and Efficiency!!!
In a world increasingly defined by complexity, where teams are drowning in tasks, decisions are delayed, and data is overwhelming, a quiet revolution is reshaping the landscape of AI agents.
These intelligent, adaptive systems are no longer just futuristic concepts. They are now embedded across industries, transforming how we manage work, automate decisions, and enhance human capabilities. From startup founders to enterprise teams, everyone is looking for ways to reclaim control, and AI Agent Development Company is the answer.
The Evolution of Efficiency: Where Traditional Automation Fails
Traditional automation tools have long aimed to streamline operations. From basic scripts to robotic process automation (RPA), businesses have deployed countless solutions in search of productivity. Yet, most of these tools are rigid, rule-based, and ill-equipped to handle change.
Let’s face it: The modern business environment is unpredictable. Markets shift rapidly, customer needs evolve, and data streams in from every direction. What companies need today are not just automated systems, but intelligent agents that can adapt, learn, and evolve in real time.
Enter AI agents, smart, autonomous, and deeply contextual systems that not only perform tasks but also make informed decisions on your behalf.
What Exactly Are AI Agents?
AI agents are software entities designed to perceive their environment, analyze data, and act autonomously to achieve specific goals. These agents can handle a wide range of functions scheduling meetings, automating support, analyzing data, managing workflows, and even strategizing at executive levels.
Think of them as AI copilots, always-on digital assistants that collaborate, reason, and adapt with minimal supervision. Unlike static bots or rule-bound systems, AI agents evolve with every interaction.
They operate on a blend of core technologies:
Machine learning for pattern recognition
Natural language processing for human-like interaction
Generative AI for creative task execution
Adaptive AI frameworks that improve performance over time
The result? A dramatic leap in operational efficiency, decision-making accuracy, and organizational agility.
Use Cases: Where AI Agents Thrive
1. Workflow Automation
Instead of managing dozens of apps, AI agents integrate across platforms, email, CRMs, task boards, and more to streamline entire workflows. They automate reminders, prioritize tasks based on context, and ensure deadlines are never missed.
2. Intelligent Customer Support
An AI chatbot today is far more advanced than its early predecessors. AI agents can handle multi-turn conversations, detect customer sentiment, suggest resolutions, and escalate only when necessary. They save companies hundreds of hours while improving customer satisfaction.
3. Decision Support for Managers
AI agents aren’t just for grunt work; they help executives make faster, data-driven decisions. These agents analyze KPIs, detect anomalies, and offer actionable insights, becoming trusted advisors in the boardroom.
4. Sales and Marketing Optimization
AI agents can qualify leads, send follow-ups, personalize outreach, and even craft compelling content using generative AI. In fast-moving markets, this kind of real-time adaptability is a competitive edge.
AI-as-a-Service: The Model Behind the Momentum
One of the biggest shifts powering the AI agent boom is the AI-as-a-Service (AIaaS) model. Instead of building complex systems from scratch, businesses can now integrate pre-trained AI agents tailored for specific functions sales, HR, logistics, and more.
AIaaS democratizes access to intelligence. Small businesses can now tap into capabilities that were once reserved for Silicon Valley giants. And for large enterprises, it enables faster deployment and scalability.
Thanks to cloud infrastructure, edge computing, and containerized deployment, AI agents can now run across devices, teams, and geographies without friction.
Adaptive AI: Why Static Isn’t Enough Anymore
Legacy automation was static. Rules were hardcoded, decisions predictable, and environments inflexible.
But real-world conditions change daily.
That’s where adaptive AI comes in. These systems continuously learn from their environments and adjust their behaviors accordingly. Whether it’s responding to customer trends, optimizing logistics routes, or adjusting pricing strategies, adaptive AI ensures that your organization doesn’t just react but anticipates.
In the age of volatility, adaptability is productivity.
Human + AI: The Productivity Dream Team
AI agents are not replacements; they’re reinforcements. The best implementations combine human creativity with machine consistency.
Consider the example of AI copilots for developers. These agents can autocomplete code, suggest better logic structures, and even detect bugs, allowing engineers to focus on architectural thinking rather than syntax struggles.
Or take AI in creative teams. Generative AI tools help marketers brainstorm slogans, generate visual content, and craft campaign ideas at scale. The human touch remains central, but it's exponentially amplified.
With the right blend, teams go from multitasking chaos to focused, high-impact output.
The Business Case: Why Companies Are Investing in AI Agents
Faster Decision-Making: With real-time insights, executives no longer wait for reports.
Cost Reduction: AI agents reduce overhead by automating repetitive and low-value tasks.
Talent Augmentation: Employees work smarter, not harder, increasing retention and satisfaction.
24/7 Availability: AI agents don’t sleep. They manage support tickets, monitor systems, and keep operations running around the clock.
Data-Driven Precision: From marketing to manufacturing, every action is informed by contextual analytics.
In today’s hypercompetitive markets, AI Agent Development is no longer an innovation; it's a necessity.
The Future: Personalized AI for Everyone
Soon, every professional will have their own AI agent personalized, proactive, and perfectly in sync with their workflow.
Developers will code faster with intelligent code assistants.
Sales reps will close more deals with AI-driven CRM copilots.
Executives will strategize with predictive agents by their side.
And behind the scenes? Robust, ethical, and scalable AI Agent Development pipelines will ensure these experiences are secure, seamless, and continually improving.
As regulatory frameworks evolve and privacy standards tighten, trust will become central. Ethical design, transparency, and explainability will define successful AI deployments.
Why Choose BlockchainAppsDeveloper for AI Agent Development?
In a crowded field of vendors, BlockchainAppsDeveloper stands apart for three key reasons:
1. Cross-Disciplinary Expertise
Combining AI, blockchain development company capabilities, and cloud infrastructure, BlockchainAppsDeveloper brings a holistic approach to AI Agent Development. This synergy ensures that agents are not only smart but also secure, transparent, and auditable.
2. Tailored AI Solutions
Every business is unique. Whether you need an AI chatbot for customer service, an AI copilot for operations, or a generative AI agent for marketing, BlockchainAppsDeveloper designs systems that align perfectly with your workflow and goals.
3. Scalable Infrastructure
Built on modular, API-first architectures, our AI agents grow with your business. From startups to Fortune 500s, we deliver performance without compromise, fueled by the latest in machine learning, adaptive AI, and cloud-native deployment.
When you hire AI talent from BlockchainAppsDeveloper, you’re not just getting code, you’re getting strategy, execution, and long-term innovation.
Conclusion: From Survival Mode to Superpowered
We’ve entered an era where productivity isn’t just about working faster, it’s about working smarter. AI agents don’t just automatethey transform. From taming the chaos of to-do lists to unlocking strategic foresight, these intelligent systems are changing the rules.
And the best part? You don’t need to be a tech giant to get started.
With the right AI Agent Development Associate, you can harness AI-as-a-Service, leverage generative AI, and deploy adaptive AI agents that fit your business like a glove.
It’s time to move from chaos to control. The AI future is already here; don’t get left behind.
#AI Agent Development#AI Automation#Intelligent Agents#AI Copilot#AI Chatbot#Adaptive AI#AI-as-a-Service#Machine Learning#Generative AI#Digital Workforce#AI for Business#Smart Automation#AI Integration#Business Automation#Future of Work#AI Productivity#AI Transformation#Autonomous Agents#Enterprise AI#AI in Customer Support#Workflow Automation#AI Tools#AI Development Services#AI in Operations#AI Startups#BlockchainAppsDeveloper#AI Solutions
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Discover the Best AI Automation Tools for Your Business
Artificial intelligence is revolutionizing the way businesses operate, and choosing the right automation tools is key to unlocking its full potential. According to MIT research, companies that strategically implement AI-driven automation see a significant boost in productivity. For business leaders, the challenge isn’t deciding whether to adopt AI automation tools — it’s determining which tools…
#AI-driven processes#Artificial intelligence tools#Automation technology#Business automation solutions#Machine learning software#Smart business automation#Workflow optimization tools
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Achieve faster task completion and improve daily workflow efficiency with eShare.ai — the smarter alternative to traditional file-sharing platforms. Our intelligent cloud tools are designed to streamline your work processes, reduce time spent on repetitive tasks, and provide seamless collaboration. Whether you're managing projects, sharing files, or collaborating with teams, eShare.ai empowers you to move faster and get more done with less effort.
#eshare.ai#task management#productivity boost#complete tasks faster#file sharing platform#cloud collaboration#digital workspace#workflow automation#smart file management#cloud productivity#increase work speed#fast file access#collaboration tools
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AI tools eliminate the learning curve for beginner YouTubers! 🎥✨ From easy editing to smart optimization, these tools make it simple to create and grow your channel from day one. Start your YouTube journey with confidence! 🚀💡 Click this link : https://tinyurl.com/3tyr7c8x
#ai powered#youtube for beginners#no learning curve#content creation#digital marketing#creator tools#smart workflows#channel growth#youtube success#boost your channel#ai for creators#effortless creation#digital#content strategy#ai#youtube tips#tech tools#youtube growth#creator community
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In psychology, this is known as the Dunning-Kruger effect.
Poor students lack insight into their own limitations – as they would have to know about the vast amount of knowledge out there to be able to see how little they know in comparison. That means that those who are not very good at something tend to be overly confident, while those who have made an effort tend to underestimate their abilities. Poor students also have no trouble finding a question to write about: they neither lack opinions nor the confidence that they have already thought them through. They also won’t have trouble finding confirming evidence in the literature as they usually lack both interest and skill to detect and think through disconfirming facts and arguments.
- How to Take Smart Notes (Sönke Ahrens)
#General Knowledge and Learning#Knowledge Management#Note-Taking Strategies#Learning Techniques#Cognitive Science#Self-Improvement#Effective Study Methods#Knowledge Retention#Deep Learning#Conceptual Understanding#Critical Thinking#Smart Notes and Writing#Smart Notes System#Zettelkasten Method#Note Organization#Linking Notes#Writing Workflow#Idea Generation#Writing Productivity#Academic Writing#Literature Review#Personal Knowledge Base#Psychology of Learning#Memory Retention#Spaced Repetition#Metacognition#Cognitive Bias#Intrinsic Motivation#Curiosity-Driven Learning#Growth Mindset
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#AI applications in agile and hybrid project management#Smart automation tools for efficient workflow execution#Real-world case studies of AI-driven project success#Spotify
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Automate, Elevate, and Build a Business That Works for You with Caroline Hobbs

Key Takeaways Automating systems and setting clear expectations are the keys to building a scalable, sustainable business. Agents should start with their personal sphere and consistently ask for the business without fear. Leveraging AI and SOPs empowers agents to save time and focus on income-producing tasks. United States Real Estate Investor The REI Agent with Caroline Hobbs https://youtu.be/rpR6yoX4TIg Follow and subscribe to The REI Agent on social Facebook Instagram Youtube .cls-1fill:#fff; Linkedin X-twitter United States Real Estate Investor It's time to have an investor-friendly agent on your team! It's time to have an investor-friendly agent on your team! United States Real Estate Investor From Open Houses to Ownership: Caroline Hobbs’ Rise to Real Estate Mastery In this eye-opening episode of The REI Agent Podcast, Mattias hosts the extraordinary Caroline Hobbs, a powerhouse in real estate, tech, and team building. While Erica is out for physical therapy, Mattias flies solo to spotlight a woman whose story screams resilience, vision, and innovation. Caroline isn’t just a top-producing agent. She’s the founder of Reward Realty, one of California’s youngest-ever brokers, and the brain behind a revolutionary real estate CRM that’s changing how agents work nationwide. “I graduated college in 2009—arguably the worst time in history to try and get a job in finance.” Her story begins with inherited wisdom. As a third-generation real estate expert, Caroline was practically born to build an empire. What started with open houses during college soon transformed into a thriving brokerage, and eventually, a pioneering tech company designed for agents by an agent. Starting Young, Going Big: The Journey of a 21-Year-Old Broker Caroline doesn’t just talk the talk—she’s lived every part of it. At just 21, she became a licensed broker, stepping into an industry most were fleeing during the housing crash. Her mentor, a Keller Williams legend with over 10,000 contacts in her database, gave Caroline the tactical experience to thrive in chaos. “I was probably the youngest broker in the state for a while… because I graduated early and the experience rule hadn’t kicked in yet.” That early exposure to system-building and data management laid the foundation for something bigger: leading her own team, then creating a platform that helps others do the same, faster, smarter, and more profitably. Real Brokerage, Real Growth, Real Results Fast forward to today, Caroline’s team under Real Brokerage has grown from 4 to 9 agents in just four months. Her secret? Monthly masterminds, relentless expectation setting, and systems that allow every team member to build sustainably. “We teach people how to treat us—but we also set the expectations for our clients, our team, and our business.” She’s not just closing deals. She’s mentoring minds and building leaders. From showings to SOPs, Caroline’s influence runs deep in every aspect of her operation. She reminds us that real leadership is built on communication, follow-through, and vision. The Software That’s Reshaping the Agent's Life Caroline’s CRM isn’t just another shiny object, it’s a full-stack assistant that reads documents, transcribes calls, tracks deadlines, and automates client communication. “We help agents build out their SOPs, automate their transactions, and create time-saving systems that actually serve them.” With integrations into DocuSign, Dropbox, Fellow, and custom pipelines, it’s a plug-and-play system that frees up time for what matters: serving people. The CRM even uses AI to summarize phone calls, schedule follow-ups, and trigger marketing automations. It’s the very definition of working smarter, not harder. Train Like a Pro with Caroline’s AI Roleplay Coach Caroline also created a custom GPT tool for her team that roleplays lead conversations, provides feedback, and trains agents on how to confidently convert calls into clients. “It gives them
real-time feedback on what they did well and how they can improve—and it’s trained with Tom Ferry and Phil Jones language.” New agents use it daily to sharpen their skills before ever picking up a phone. She understands that the biggest gaps in success are often confidence and preparation, and she’s built tools to bridge both. Want More Deals? Ask for the Business. When Mattias asked Caroline for one golden nugget for new agents, she didn’t flinch. “Start with your sphere and ask for the business. Don’t be shy to say, ‘Do you know anyone looking to buy or sell?’” Her advice is refreshingly practical—start face-to-face, lean on your community, and build your skills over time. AI and automation are tools, but relationships and reputation are still the foundation. Final Words of Wisdom from a Trailblazer To close out the episode, Caroline recommends the game-changing book Buy Back Your Time by Dan Martell. “You should be out making the sales, not buried in paperwork. Automate and delegate everything else.” From strategy to software to soul, Caroline Hobbs embodies what The REI Agent is all about: building wealth while staying aligned with who you are and what matters most. Want to work smarter, lead better, and live bolder? Start by asking better questions. Caroline did, and it changed everything. Stay tuned for more inspiring stories on The REI Agent podcast, your go-to source for insights, inspiration, and strategies from top agents and investors who are living their best lives through real estate. For more content and episodes, visit reiagent.com. United States Real Estate Investor Create healing and connection within yourself, your family, and your community. Create healing and connection within yourself, your family, and your community. United States Real Estate Investor Contact Caroline Hobbs Reward Realty Linktree United States Real Estate Investor Mentioned References Buy Back Your Time by Dan Martell Tom Ferry Phil Jones Real Brokerage Google Forms ChatGPT United States Real Estate Investor Transcript Welcome to the REI Agent, a holistic approach to life through real estate. I'm Mattias, an agent and investor. And I'm Erica, a licensed therapist. Join us as we interview guests that also strive to live bold and fulfilled lives through business and real estate investing. Tune in every week for interviews with real estate agents and investors. Ready to level up? Let's do it. Welcome back to the REI Agent. It's your friendly local neighborhood real estate agent podcast host, Mattias, an investor. We are not, we don't have Erica with us today. So unfortunately, she had to go to PT. So we will hopefully have her here on the next one. But we did have a great guest today, Caroline Hobbs. Caroline is a team lead. She's an experienced agent, broker, and now a software owner. She has a CRM that she sells that has a lot of automations and stuff built in. It's pretty cool. So definitely check out the show notes if you are interested in hearing more about that. She can, you can see where, you know, in her link tree what all is available. I think that in this business, there's a lot of shiny objects. There's a lot of people that are trying to kind of get your money and can be distracting. Sometimes we get focused or persuaded into something. It could be changing brokerages. It could be, you know, this new tool that's fun. It could be a new system. I'm certainly guilty of this stuff. But I think at the end of the day, if you are focused on providing your clients with consistent, clear communication and you're setting expectations, you're going to do really well. So if you focus on those as the core tenement, and if you are building out systems and processes that help enhance that, I think that's what's really key in business that you already have. That's not necessarily something that will help you gain more business, other than people might rave about your services because they felt like they were taken care of the whole time.
So no matter what you do in this business, no matter what kind of things that you look into, because I think, you know, systems and processes and software, AI, all that stuff can be incredibly powerful. Just don't lose sight of what's really important when you are interacting with your clients. I think that's the key there. But without further ado, I'm going to keep this one short. We're going to go right into Caroline Hobbs. She, again, is out of the Silicon Valley area. She is an experienced agent. She may have been, and she talks about this, the youngest broker in the whole state of California for a couple months. So without further ado, Caroline Hobbs. Welcome back to the REI Agent. I am here with Caroline Hobbs. Caroline, thanks so much for joining us today. Thanks for having me. Hey, Caroline, you got a couple different hats. You have been an agent for a while. You've now team lead and you own a software company, correct? Correct. Yeah, awesome. To get started, I want to dive into all this different stuff, but let's get started by just kind of hearing how you got into real estate to begin with. Yeah, definitely. So I am third generation in real estate. So you could kind of say that I was born into it. My grandfather used to flip properties. He was a contractor. And after my mom graduated college, he encouraged her to go on and get her real estate license, which she did. She worked for Fieldstone down in Southern California, selling new homes for years and years, and eventually moved over to the lending side of things. While I was in college, I got a part-time job. I had no intention of going into real estate, as I have my degree in finance, but got a job hosting open houses for a realtor in Palo Alto and decided that I liked it. So shortly after graduation, I got my broker's license and a few years after that, started my independent brokerage. Nice. Wow, that's awesome. So you jumped right into starting your own brokerage, not just a new team. You went right into being your own broker. Well, so the realtor that trained me, just to give you a little bit of perspective, I started working for her in 2008, 2007, something around right there, and right at the heat of the crash as the market was crumbling. I graduated college. You needed to get into it. I graduated college in 2009, which is basically the worst time in history to try and get a job in finance. I was still working with the agent that trained me, and honestly, I couldn't have asked for a better mentor. The woman who I got to work with, she was internationally ranked as the top-selling agent in all of Keller Williams. She had a database at the time of over 10,000 people, which this is before people used databases. So I was hosting her open houses. I was organizing all of her clients in her database. I got a lot of really tactical, hands-on experience for how to manage contacts, how to stir the pot and turn that into actual business. So I worked with her for the first five, six years of my career, and then I was teaching a lot of classes at Keller Williams. I went off. I became an independent agent with them, but ultimately, I felt like my time was being pulled in multiple directions with being in the bigger office and having my broker's license. I felt confident that I could do it, and so I started Reward Realty in 2011. And I started that in 2013, and I ran it as an independent for 11 years. Wow. That's awesome. Just real quick before I forget, do you have any fun ways of re-engaging a database of that size that you could share? Honestly, the technologies have changed so much. So the tactics I use today to serve databases like that versus the tactics I used 10 years ago are very different. I am really big on utilizing tags and client types. I'm also pretty big on utilizing pipelines to analyze your business, kind of scoping out a little bit. I think the most important thing is to make sure that your contacts are always properly categorized.
And then when we talk about my software, I can kind of talk about ways that we have built our system to help agents keep those things top priority as they're working in their database. So that way, it's easier to identify those low-hanging fruit. Okay. Yeah, we'll have to get into that. I do want to talk a little bit about team building first. So when you got your brokerage, did you already have agents that were going to join you or were you just kind of at that point going to be a solo broker agent? Or did you hire an admin? What was that process like? For most of the time that I ran my brokerage as an independent, I had just an admin TC and a couple agents with me, like two or three for most of the time. So it was never, I was always the top producing agent. I was in some cases feeding other agents that were with me. Being independent was great. It was really lonely at first because I went from a team in an office environment to being on my own. And so having that assistant really helped with bridging the camaraderie gap and the social gap. And then it's honestly just recently that I really started getting involved more with the associations, the boards, things like that locally. At the time, real estate wasn't trendy to get into because the market was crashing. It was the worst time in real estate. So I was much younger than anybody else in my office or really in the industry that I knew at the time. When I got my broker's license, I had just turned 21. I was 21. Wow. There's a good chance I was probably the youngest broker in the state for a while just because you had to either have a degree in finance or economics or have five years sales person's experience at the time. And since I was younger than everybody in school and I graduated and got my broker's license right away, they changed it a few months later to require the five years experience. But at the time, they didn't have that in place. I was wondering. I think here it's three years of experience. I don't know if we have that finance loophole. There's no loophole anymore. But there was. This is in 2009, so a long time ago. So when you were bringing agents on or when you had a couple of agents, were they just selling independently or were they designated to help you in certain ways like having a showing agent or something like that, listing specialist? I did have one showing agent. The others worked independently. Okay. Yeah. And how's your, you said sales team earlier. How's that structured now? So my sales team has grown a lot. So one year ago, I made the switch from operating my business as an independent to coming on with Real Brokerage as a part of their white label program. So under their white label program, I've been able to grow quite a bit. We have an agent locally that is a huge attractor. And but he doesn't quite have the capacity to give training and things like that to agents. So I started doing monthly masterminds for agents with my lending partners where I kind of take a look at all the different ways that agents generate business, whether we're talking about social interactions, you know, their kids, the parents at their kids schools, whether we're talking about online marketing, purchasing leads, converting leads, whether we're talking about social media, being an influencer, direct mailing, farming, all of these different kind of tried and true, so to speak, ways. We kind of rotate and dive into each of those things on a monthly basis. Usually the trainings are about two to three hours long. And it has grown my team from four of us to nine of us in the past four months. Wow. Now, again, is that structured kind of like you were before? Do you have any designated people helping you directly? Are they all just kind of independent agents that are there to help or to be mentored by you, et cetera, and work together as a team? So we work together as a team. So I help not as much on like the paid lead side, but like I go on listing appointments with my agents and secure the transaction for us.
I've been in this business for so long. I understand the ins and outs and how to problem solve on the spot. There's not much that somebody could throw at me that I wouldn't be able to take a second and give them good guidance on. Not to say that I'm perfect. It's just when you've been in the business almost 16 years and you've been on as many inspections and things like that, you retain it. And I honestly, I live by the mindset that there's always something new to learn with every transaction, with every interaction that we have with people. So I kind of utilize that. Yeah. Cool. Yeah, it definitely helps. And things don't phase you quite as much as they may have in the beginning. A hundred percent. When a problem comes up or whatever, like each time. I kind of remember the first year that really my business really took off, skyrocketed. It also came with a lot of problems. And there was one time where I was just like down. I was just like, you know, kind of overwhelmed and just like, oh my gosh. So many problems, so many issues. And, you know, a good friend of mine kind of took me aside and was trying to give me like a pep talk and all that kind of stuff. But another friend was telling me, you know, whenever this kind of stuff happens, like it's just, you know, once you get past it, like you feel unfazed, like you're going to be unflappable. You're not going to be able to be bothered by little things anymore because you just got through this like really tedious time. But on top of that, the next time something like that happens, it's not as big of a deal. And so like looking back at the things that like phase you at the beginning versus now, just it's kind of, it's almost funny. But you can share that with your team as well if they're not quite as experienced as you. You know what, I tell my team this all the time and I can't say it enough is not only do we teach other people how to treat us, but we also set expectations for our clients, for our team members, for any interactions that we have. And so I feel like as an agent, more than anything else, that is our number one role is setting expectations. Because it's when those expectations are not met that people start getting frantic and they start making emotional choices. And so if you can just stay ahead of that and provide communication, then the problems stop popping up. 100%. There is somebody on here, I think he was an investor actually, but he was talking about how kind of everything boils down to setting clear expectations and communicating effectively. And if you can do those two things, even with your kids, with your family, it's just like, you know, you're a little kid and they're in the middle of a TV show or middle of playing in the park and all of a sudden you're like, we're going, we're leaving, bye. And just rip them out of that. They're going to be pissed. They're going to be very mad. But if you set the expectations that A, you're going to be here for this long and then kind of check in with them, communicate that, you know, 15 minutes, 10 minutes, five minutes, one minute, whatever, and we're going to leave, then that whole process goes a lot more smoothly. And that's the same for, you know, clients. Like if you are proactively communicating throughout the process and, you know, setting the expectations that they're going to get that email, that call, that whatever at this time, they're not going to be anxious. They feel that they're covered. And yeah, so I agree. Agents are the same way though. And I think that's one reason why I've been successful in stepping from, because in a lot of ways I run my team and my downline with Real in the same way that I ran the brokerage. Setting expectations with your agents. I think, you know, let's talk about marketing for example. People think that they're going to send one postcard and suddenly the phone is going to start ringing and everyone is going to be offering them their house to sell. Right.
That's just not how it works. It's stacking those good behaviors every single day to get closer and closer to your goal. And so it's about building that consistency. And so part of my job as a team lead is setting that expectation from the beginning. Okay, you want to start a farm. That's amazing. Let's go ahead and determine the farm. But to be clear, you should not expect anything to turn from this farm for at least the next three to six months. Don't start Google marketing and think that all of a sudden your phone is going to ring off the hook. No, you're going to have to build up that SEO credibility. You're looking at at least six months before you're really starting to get things, the algorithms and everything, getting to know who you are. And so I think that's where a lot of miscommunication goes into it. I think a lot of people are afraid of the truth or they're afraid of rejection if they give somebody the whole truth. And so it's kind of just it goes back to setting those expectations from the beginning. Yeah, that consistency too is huge. I have a house under contract that I've been mailing postcards to that community as a farm for two years, I think. And this is the first actual deal to come from two years. Yeah. And now the result of this sale is great for everything that I've been saying that I'm doing. I did in this deal and we got an amazing above asking price offers that I can now market to that community and just hopefully that will continue to snowball the results from that marketing that I've been doing. But that's hard for people. I mean, that's a lot of money. You know, it's hard to see the forest for the trees. Like if you're spending a lot of money on Google ads, you're spending a lot of money on postcards and nothing's actually come from it. You just feel like, you know, what's the point after a couple months you just spent. So in some ways it's easier to sign a contract or to just send the money to an agency that says, I'm going to commit to this for a year and I'm going to put it up front and it's done. And because you're going to just be spending money pointlessly otherwise, probably. Well, and honestly, I think the same thing goes when you're starting a team as well is people think this is going to be great. I am going to start a team. I'm going to check in with my team and they're going to go off and then I'm going to get a piece of the commission and it's going to be great. Right. Well, starting a team is a huge time investment and time is money. And, you know, I feel like so much of this business is kind of like a chess game and understanding where you move your time and money. And oftentimes I use those synonymously because, you know, we need both. Yeah. Succeed. Yeah, totally. Tell us a little bit about the software now. We were talking a little bit beforehand and how the software you're creating is all about automation and kind of freeing up people's time. So then I'm definitely super interested in. So tell us about what your software does. Well, so something that I have learned in mentoring agents and running the brokerage and going to conferences and meeting people from across the country. Realtors are social beings. Yeah. They are great at meeting people. They're great at forming relationships. They're not good at the back end stuff, but not everyone can afford an assistant. And a lot of people don't have the skill set to really articulate what it is that they're how their process goes, how it's laid out. And the reason is, is they don't have a standard operating procedure for how they transact. They kind of do it on the fly. Yeah. And say, well, every transaction is so unique. But is it because we have the same deadlines? You have the same paperwork that's needed. Hopefully you're getting the same level of customer service to each of your clients. So one thing that I really love about our software, like straight out of the gate from the time that we onboard you is there's several different modules that you go through.
And really what these modules are aimed to do is to build out those SOPs for your listing and buying process from deadlines to communications, to marketing, to gifting. Even we are one of our things is we're really big on building out integrations for all of the different tools and everything that you're using. If you're using something with an open API, our dev teams will actually build a custom integration with that company. We have a priority list based on request, but that's something that we're doing to constantly make our software work better with the tools and everything that agents are already using. We're not trying to... So many of those. Exactly. There is, there is. So for example, we're just finishing a two-way integration with Fellow, which is a home valuation software. And the reason why we're building out a two-way integration with them is they have some really great data enhancement tools where you can look up phone numbers and email addresses and things like that. And it's no, it's not helpful if you get a data enrichment in another software program and then it doesn't update clients in your database. Right. And so we want to make sure that we're working smarter and not harder. So things like that. So we have the transaction management process that is automated as far as deadlines and communications go. We also have an app with DocuSign and a client portal with Dropbox that kind of organizes all of the paperwork for each client as it's completed. And then as far as like the marketing goes, we have some postcard automations set up. We have from the time that people come into the database and that first call is made to them for like your online marketing leads, that call is actually transcribed and sent through chat GPT to determine what type of client it is. Is it a buyer? Is it a seller? Did you set up an appointment on the call? Because if you did, it's going to set the calendar appointment in your system. Nice. If you collect that email address from them over the phone, it's going to save that email address for them in the system so that when you're driving between appointments or at your kid's soccer game and you're taking a call and you don't have a pen and paper and you're like, oh, could you please text me your contact? Yep. You don't have to do that anymore. Just utilizing the smart number in the system will help you collect all that information and make sure that it's setting things off appropriately. So when different types of appointments are made, different types of communications are going to go out as far as reminders or even email communication, preparing them for an inspection. One of my favorite things is once the inspection is complete, the inspection appointment, it's going to send a text to your client saying the inspection is complete. Use the link below to schedule a review of the inspection documents with your agent. And it sends them the next calendar link. So that way you already have your next appointment being booked with your clients to follow up without you having to sit around and wait for it. Nice. So is this a CRM or a plugin to anybody's CRM? It's a CRM. Okay, cool. Although it can sync with other CRMs, it doesn't make sense. Right, you're doubling up. Yeah, cool. Yeah, I like that. It's, there's a lot that, a lot of time people can spend in that, in those rabbit holes of like automating and stuff. And so it is nice when somebody is already creating those for you and kind of setting up a system that they can follow. So that's really cool. Yeah, we, like throughout the onboarding process, they actually order the communications and everything like that. You can actually change the emails that are going to go out. So you get full privileges over that. You can add emails to sequences. And then our software will automatically build those workflows in there for you. Yeah, that's awesome. So I imagine then you would have kind of like a work phone
number that would be integrated with a CRM that then have those automated texts coming from and that you would have like those phone calls, the recording, et cetera, happening through. Yeah, yeah. And so one of the things that I've found in CRM searches and stuff is there seems to be a lot of separation. Like people like prefer maybe to have their personal stuff and their like work stuff separate. And I've kind of always operated off of like, it's all one for me. You know, like all my contacts are just kind of my sphere. So one of the things that I've had to do with some of the CRMs I've worked with is then kind of sync my contacts. And that has to be like through a Zapier or something like that. But that's been one little thing. But I do like the fact that you can have, you could build out, especially if you're doing, I could imagine if you're doing like online lead generation, which is not something I've done much of, that you might feel bombarded with a bunch of people you don't know well. And so like having that separation could be nice until maybe you get them into like that, you know, they're actually an active client. And then, you know, you might use your own phone as well. But yeah, I could see why there's a lot of people that their CRM wants to be very separate from their personal life. I see that. But honestly, I feel like it's a lot misguided. And the reason for that is like those people, those friends and family members are some of your biggest supporters. Oh, absolutely. And sometimes they need reminding that you're an expert in the field that you're in. You're not just the default because you're family. You're default because you're the smartest person they know about real estate. Yeah. You know what I mean? Yeah. And you want them to be shouting your name from the hilltops anytime they hear anybody breathing about moving. Exactly. So for me, like identifying the client type, and we have a lot of automation set up like this, where it's like when you add a lead source, we add it into the workflow, and we say, okay, leads coming from this lead source. What are they? Are they buyers? Are they sellers? Are they so like, for example, we use Google Forms. And so I know that when somebody fills out the buyer Google Form, that they are a buyer. Yeah. And so I think it's just making sure that you're appropriately labeling your contacts. And so, you know, you asked me the question earlier, like, what do you do to stir the pot? Yeah. Well, again, as a part of the onboarding process, and it's available like in our learning center as well as we talk about how to use tags, we talk about how to use the client type, we talk about how to create new opportunities to keep the end filters to be able to find the people that you've communicated with most recently, the newest leads, the how to put them in groups where you know that this is like a warm nurture, like you know that they're going to transact in the next six to 12 months, and they should be on your like bi weekly call list. Right, right. You know. So those are kind of the things that I specify and we use automation to automatically add certain tags when they hit different milestones, so to speak, or have reached out in a certain way. We can automate removal of tags or addition of tags. So that way, we're making sure that our data is constantly staying up to date as well. Yeah, yeah, that's, it's always embarrassing. If, like I have, I have a lender that sends me a happy birthday message every year on the wrong date. And that's why, like, you know, this stuff is great if you have good data, and that's why it's so important to like you have to really work your data, your sphere to make sure that you're getting, you know, you're not doing something like that. Exactly. Yeah. That's cool. What other ways have you used AI to integrate with this system? To integrate into the system. The phone is probably the most impressive right now. The
other ways that we're using it is going to be in reading the transaction documents that part isn't going to be ready for probably the next six months. But we are working on actually being able to extract fields from like the purchase contract and whatnot to update fields in our different transaction files. That's cool. We also use it for, we do have AI like assistance that can help with texting back and things like that when calls come in. It's a last minute, it's like a last ditch effort kind of thing for us to use the AI agents. I prefer human voice. So most of my smart numbers bring to multiple people on my team. Okay. What other ways are we using? I have a market analysis. So I know the smart number thing that you just said to me really quickly, like, so that would, everybody's phone would ring or would it go to like different people at different times? If somebody doesn't answer, then it goes to the next person. I can set it up either way, actually. So that would be round robin. It was going to go around the circle. Um, usually it just rings to everybody all at the same time. So the first person that picks it up, that's my preference because then you don't have somebody sitting on the phone thinking that nobody's going to pick up the phone. Two minutes. Yeah, that makes sense. That's cool. Yeah, that makes sense. And obviously having somebody answer is the best option. Yeah. That's the number that I use on every single marketing piece. If you look on Google, it's going to be my smart number. If you look on anything, um, being a woman in this industry, I stopped putting my phone number out there a little while ago. Sure. Um, and that's been helpful. Yeah, no, that's, that's great. And that's one of the beauties too, of, of having something, uh, a number in a CRM that's not, you know, your personal number. Um, sorry, then I interrupted you about, you were saying something else. Um, I can't remember what it was now. Um, oh, we also use AI for a market analysis each month. So, um, I used a prompt that uses data from like, what's going on with the fed and news and whatnot to, um, help give insight as to the factors that are affecting our local marketplace currently. Oh, that's cool. Yeah. I think, I think, uh, anybody listening to this, that isn't using AI much. Um, I think it's just really important to start, uh, just, I heard somebody say, put a sticky note on your desk that says, how can I have AI do this? Um, or how can I use AI? And, and it's just really about figuring it out. Like if you haven't, you don't even have to figure it out. Ask, ask chat GPT why you're using it. The point is that you have to actually like use it. Like you have to be, uh, constantly trying to engage it because if you're not, then you may not think, oh, oh, this could be done by a chat GPT. Cause like, once you start, you know, using it for more and more things, it just becomes like obvious, like, oh yeah, that's something I'm definitely going to have chat GPT do. Um, my personal favorite right now, uh, this is really small, but one thing that's been pretty impactful is, you know, I have a Mac and Apple intelligence is kind of built in or whatever. Um, what I did was I, uh, made keyboard shortcuts for a proofreading and for a rewriting so that wherever I'm in, in my Mac, um, if I'm writing something, I can just kind of word vomit and just like get something out there that's not that clear, but it has the key points in it and then boom rewrite. And it's perfect. And that can be in a text message or that can be in an email. My email has built an AI too, but, but yeah, it's, that's been, that's been really nice, uh, to just kind of be more effective of a communicator. Cause I think, you know, often through when you're not on the phone, I mean, the way you communicate is very, very key. Absolutely. I, um, one thing that I did for my team is I built a custom Jack, uh, GPT for role playing with them, which is so easy to do.
Honestly, it's not rocket science, but, um, the thing I like about it is I built in like randomized questions for it. Um, and the reason why I love utilizing this tool. And so like on my agent's weekly check-in sheet, one of the questions is how many times did you use the chat GPT module this week? And the point is, is they'll come up with a scenario, they present it and you need to respond. And then it's going to give you advice on like what you did well, where you can improve and what the perfect answer would be. That's cool. And, um, I pro I trained it using Tom Ferry and Phil Jones language. Okay. Um, yeah, that's awesome. And it goes really, really nice. And so, and I really, you could do like the voice to text for it, or even just do the voice role play with it. But honestly, I prefer people doing the written version because I find that when you sit down and write and you're really thinking about it, your brain makes deeper lasting changes than if you're just to talk, you start thinking about the cadence and how you want to put these different words together, um, in a more thoughtful way that I feel like can stick and become more of a script. Yeah. Yeah. I love that. That's awesome. Um, I do have some, I have some questions about like, uh, if you have any golden nuggets for real estate agents, uh, that maybe are getting started or, um, have been at it for a while. I mean, is there anything that comes to mind that you'd want to share? Ask for the business, start with your sphere and ask for the business. Don't be shy to say, do you know anyone that's thinking of buying or selling this year? Okay. I love it. And is that, would you recommend going by calling, uh, emails? What, what's the best route for, for doing that? Um, I think for newer agents also honestly being like face to face with people, like throughout your day to day life, that's going to be your best bet. Um, I don't think newer agents have the skills on the phone to fully convert. I think that's a skill that's acquired over time, which is absolutely something you should work on, but do a month of my chat GPT bot first and then go and talk on the phone. Um, cool. Ask for it, like get involved with the community and ask for it. Yeah, no, that's great. I love it. Um, what about any books that you'd recommend? Do you have any favorite books that are fundamental for everybody to read or ones that you're currently enjoying? Yeah, I, I am a serial reader, so I am constantly picking up new tips and tricks. I think pertaining to this conversation, um, Dan Martell's book, buy back your time. Um, that really focuses on making sure that the activities that you're putting the most time into activities that only you can do. So in real estate, that's making the sales. You should be in phase showing homes. You should not be organizing your paperwork and spending hours on doing that when you could be out going and finding your next transaction. Yeah, no, that's awesome. Um, and, and like you were saying, like, you know, with your CRM, um, there's some of those automations, like if, if you're doing it yourself, it takes a lot of time. And that might be, again, where you can buy back your time by having somebody else do it by using your software. Um, but yeah, what a great way to free up, um, bandwidth too, is to automate a lot of the things that are just kind of repetitive. Yeah, absolutely. I'll, um, I'll send you my link tree to put in the description that has information on both my software, but it also has, um, access to our chat GPT module. So if anybody wants to give it a shot and try and sharpen their skills, um, it's there for you to use. Oh, that's awesome. Thank you. And that was going to be my next question is, is what's the best way to reach out to you or find more information about this stuff? Yeah, absolutely. Um, use that link. It's got all of my contact information, my social handles, um, and information on our, on our software.
Cool. Awesome. Well, I really appreciate your time. This has been a fun conversation. Yeah, absolutely. Thanks so much for having me.
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