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How to Use CRM for Customer Support & Issue Tracking
Providing great customer support isn’t just about solving problems — it��s about building trust and loyalty. That’s where a powerful CRM system like Team365 comes in.

Here’s how CRM helps your business deliver outstanding support and track every issue effectively:
All customer interactions, tickets, emails and chat logs are stored in one place — making it easy for your team to view and manage issues in real-time.
Monitor ticket status, response times, and resolution history without losing track of any detail.
Set up auto-reminders and status updates so customers are always informed — reducing frustration and boosting satisfaction.
Assign tickets to the right support agents based on skill availability, or priority to resolve issues faster.
See the full picture of your customer relationship — from first contact to issue resolution — to provide context-rich, personalized support.
Team365 CRM turns your support process into a streamlined professional experience that keeps your clients happy and loyal.
Mail : [email protected]
Contact : +91-9873550688
Visit : www.team365.io
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