#the customer is always wrong

[sleepy-bebby]

Review of a butterfly farm… 🦋

[somethingusefulfromflorida]

I hate correcting customers who call me ma'am and miss and honey over the phone, because only about 30 percent of the time do they apologize and start calling me sir, while 70 percent of the time they double down assuming I was trans and continue misgendering me on purpose to show how little respect they have for me as a human being. "Thank you, MISS."

I'm a cis man, for the record.

Whenever I correct someone and they keep it up, I simply refuse service. "Oh, I'm sorry, we're completeley booked up the day you wanted. Yeah, no, we're booked up on your backup dates too. Looks like our next opening isn't until, hmm, mid-November. Oh, but it doesn't have enough beds for your party. We could probably fit you in around New Years, but you'd have to change rooms every day. You might wanna try [more expensive motel] a few blocks north of us, they might have vacancies. Have a good day."

I've been able to dodge what few complaints we've gotten so far because they all tell my boss that they just spoke to a very nasty woman, and she has no idea who they're talking about. "You must have dialed the wrong number, because I'm the only woman here, and I didn't talk to you." That PISSES THEM OFF, and she doesn't understand why they respond with "well we've been staying there for years, but we're never coming back." They think she's protecting me, an afab trans man, and are disgusted by it, but from her perspective they're just crazy people who are complaining about made up bullshit; it doesn't even cross her mind that they're talking about me. Why would it?

My boss is like 70 or 75, and was a Republican until 2016. It's never come up in conversation, but something tells me she wouldn't exactly be a trans ally. I'm in a weird position here, and it's hilarious.

[marusketch]

Someone with a death wish just asked the only line cook on shift to remake their eggs for the 4th time during the breakfast rush.

(egg reveal below)

[cryptidanathema]

Nothing will dispel you of the illusion that maturity and aging are inherently related than working with the general public, where you'll spend much of your day working with 40+ year olds who make it abundantly clear that they have never had a single self-reflective thought in their life and never will.

[sad-trash-hobo]

I am so fucking tired of people being so stupid and no one being allowed to tell them. I work at a petstore and there was an item that had a tag that said 100% off, because my store leader won't just scan shit out. And this dumbass looked at this item and asked "huh, how much is this off?" And I asked "what does it say?" And she said "100%". So I said "well I guess it's 100% off". And she looked me dead in the eye and asked "how much would that make it?" WHAT THE FUCK IS WRONG WITH YOU, YOU ABSOLUTE DONUT HEADED FUCK

[csbtv]

"The Customer is Usually Wrong." is a sketch comedy series about customer service and the eclectic customers. Only on CSB Television. Search for it on Rumble and YouTube.

[feelin-peachy-keen]

If you’re ever emailing with a customer service rep and you suddenly see someone CC’d, that wasn’t there before? They’re talking shit about you, and you deserve it.

[mbrainspaz]

So disappointing when my clients are happy with mediocre work. I know I did the work but jeeze have some standards. Perfect? No feedback? What am I to you?!? Shut up I’m spending an extra 5 hours revising it anyway.

[boof-chamber]

All service workers should be issued service revolvers.

[tinygarbage]

THIS MF MAN AT MY WORK HAD THE AUDACITY TO TELL ME HOW TO DO MY JOB. sir, you are like 85 stfo.

he also got mad we don’t have coffee…at a bar and grill….at 2 in the afternoon…

someone actually hold me back rn.

[somethingusefulfromflorida]

"[Motel name], how can I help you?"

"Hi, I came in a few weeks ago."

"Okay, how can I help you?"

"I came in a few weeks ago and borrowed that hairdryer from the front desk."

"..."

"..."

"Okay. Can I help you today?"

"Do you remember me?"

"No, I'm sorry, I don't."

"Sure you do, I stayed in the room across from the office, I borrowed the hairdryer, I had a red Ford F150."

"We get dozens of customers every single day, I don't remember everyone who has ever stayed here."

"You asked us to return the hairdryer to the front desk when we left, but we told you we left it in the shower, so you went in and got it as we were packing up. I SAW you!"

"Okay? And? I'm sure that happened, I just don't remember it. Did you call just to ask about the hairdryer?"

"For fuck's sake, I want to make another reservation!"

"Okay. What's your name?"

"You should have me on file."

"I need your name and your phone number, OR the date of your stay and the room number, so I can look up your last reservation. I can't just pull it up out of thin air. How do you expect me to search for it if I don't know your name?"

"This is fucking ridiculous!"

"..."

"..."

"Hello? Hello?!? You're cutting in and out, I can barely hear you. Hello?"

"Yes, I'm here, I said I want-"

*Click* I hung up. He called back, and I let it go to voicemail. I'll leave it for the next shift to deal with.

[ivan-fyodorovich-k]

I feel vaguely that eBay and other online sellers kind of implicitly expect you to report a positive experience when a transaction goes sideways but you get your money back

But if a seller sells me something and it shows up and they clearly lied about what it was, or they didn’t package it well enough and it was damaged in shipping, or something else happened where the seller clearly screwed up, even if I get my money back, that’s not a positive experience, because I wanted the thing, not the money. That’s why I used that money to buy the thing. I guess I’m back at square one but the run around was still unpleasant, it’s not like I had a good experience buying something and then not getting it after all

[moonwitted]

A customer just reached over the counter to grab some scissors, but she touched my phone first, which wasnt even NEAR our scissors. So i grabbed her wrist, because i just fucking got this phone and i’ll be damned if some uppity wench who cant even be bothered to ASK ME IF SHE CAN USE OUR SCISSORS steals my fucking phone!

She goes “what the fuck are you grabbing me for?” Like ma’am you would do THE SAME THING if i went for your phone! She says “i need to use your scissors”,

so my eldest-sibling ass says “mamma never taught you how to ask for things is that it? Next time you ASK to use them, i will HAND it to you. You DO NOT REACH OVER THE COUNTER, ESPECIALLY WHEN THE CASH DRAWER IS OPEN!!!” If she had reached toward the drawer i would have fucking HURT HER. Sure we have a no chase policy but my four F response is *always* fight , idc if youre twice my size, ill fucking bite you.

Anyways the guy in line behind her thankfully backed me up and told her that she should have asked, and she should be glad i didnt go for a panic button and locked the place down.

But anyways i’m now waiting to see if i get in trouble for “assaulting” a customer. The guy who backed me up left his info in case that happens lol…. Fuck retail

[thefiresontheheight]

“I’m spending money so I should get to park wherever”

Ma’am we literally do not have more parking spaces. There are cars in all of them. It is so utterly irrelevant how much you spent right now.