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How MAJ Hospital Elevated Asset Management with Efeedor đđ„
MAJ Hospital, Ernakulam, enhanced its biomedical equipment management with Efeedorâs powerful Asset Management Softwareâstreamlining operations, boosting efficiency, and ensuring complete visibility across all departments.
Key Highlights:
đ Centralized asset tracking with QR tagging
đ± Real-time updates and digital documentation
â° Automated alerts for maintenance, calibration, and warranty
đ Live dashboards for performance and compliance
đ Data-driven decisions for smarter asset utilization
Results Achieved:
100% asset visibility
95% compliance on preventive tasks
60% faster processes
Reduced downtime and higher ROI
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Want to know what your patients really think? Revolutionize your hospitalâs feedback process with Efeedorâs Digital Patient Feedback System.
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Patient-Centered Care as a Path to Accreditation Success in Indian Hospitals
Patient Experience and Its Role in Healthcare Accreditations in India
Patient experience isnât just a measure of satisfactionâitâs a key pillar in healthcare accreditations and regulatory compliance, particularly in the Indian healthcare landscape.
Why It Matters
Accrediting bodies like NABH (National Accreditation Board for Hospitals & Healthcare Providers) and JCI (Joint Commission International) set rigorous benchmarks for quality and safety in healthcare. Meeting these standards is a mark of excellence, while exceeding them earns national and international recognition.
The Connection Between Patient Experience and Accreditation
Holistic Evaluation: Accreditation criteria often include patient satisfaction scores, complaint management processes, and feedback systems.
Comprehensive Care Journey: From scheduling an appointment to post-treatment follow-up, every touchpoint in the patient journey is scrutinized.
Evidence of Quality: Positive patient feedback serves as a tangible indicator of consistent, high-quality care.
Benefits of Prioritizing Patient Experience in Accreditation
Better Clinical Outcomes: Satisfied patients are more likely to adhere to treatment plans, attend follow-up appointments, and engage in preventive care.
Stronger Reputation: A focus on experience enhances a hospitalâs image, making it a preferred choice for patients and their families.
Staff Engagement: When patients express gratitude and satisfaction, it boosts morale and motivation among healthcare staff.
Conclusion
In todayâs patient-centered healthcare ecosystem, feedback is more than a formalityâitâs a strategic asset. By actively listening and responding to patients, hospitals can improve services, meet accreditation requirements, and build lasting trust with the community. In India, where accreditation is becoming a key differentiator in the healthcare sector, prioritizing patient experience is no longer optionalâitâs a necessity.
Letâs strive to deliver positive, meaningful experiencesâevery patient, every time.
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