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Beyond the Basics: What Makes the Best EPOS System in the UK?
Investing in an EPOS (Electronic Point of Sale) system is not just a tech upgrade—it's a strategic move that can transform the way your business operates on a daily basis. From running a bustling café in Manchester to a fashionable retail boutique in London, choosing the best system is about so much more than price or looks.
In this blog, we myth-bust exactly what makes a system the best EPOS system in the UK—and how to avoid paying over the odds for features you don't need.
1. Familiarize Yourself with Your Industry Workflow Before You Buy Anything Else
Your perfect retail EPOS system won't necessarily cut it in a high-stakes hospitality environment—and vice versa.
Retail EPOS systems demand:
• Advanced inventory and SKU management
• Multi-channel integration (e.g. in-store + ecommerce)
• Loyalty and gift card schemes
Hospitality EPOS systems have the advantage of:
• Split billing and table management
• Kitchen printer integration
• Real-time menu and modifier customization
If your system doesn't fit the way your staff and customers do business, it'll cause more friction than efficiency.
2. Prioritize Scalability Over Flashy Features
Companies tend to get sidetracked by flash features—AI dashboards, predictive analytics, and complex CRM tools. These can be useful, but only if they advance your business objectives.
Instead, seek systems that provide:
• Simple new employee onboarding
• Adding/removing devices or locations as you grow
• Modular add-ons (e.g., adding stock control or loyalty down the line)
This is what separates the best EPOS systems in the UK from the clunky, overpriced ones.
3. Local Compliance and Support are Important
Few global EPOS solutions take into account the nuances of UK taxation, card processing, and data protection regulations. That's where a locally established provider is its worth.
Look for providers who:
• Are HMRC-compliant
• Offer UK-based support teams
• Be PCI DSS and GDPR-compliant
Why? Because regardless of how great your hospitality EPOS system is, it will turn into a liability overnight if it's not compliant with UK business regulations.
4. Data You Can Actually Use
Data that has no context is just noise. A great EPOS system should be able to take sales data and turn it into actionable insights every day. For example:
• What's your best-selling product 4-6 PM?
• Which server upsells the most?
• What stock must be ordered this week?
The top retail EPOS systems help traders make better decisions, not just collect facts. Choose one that gives you graphical, actionable reports without needing a qualification in data science.
5. Low Cost Doesn't Have to Mean Low Functionality
Common misconception: "I cannot afford a good system." The reality is that you can find a worthy, high-function EPOS system at low prices—if you know where to search.
Look for suppliers offering:
• Totally transparent pricing (no hidden fees)
• Pay-as-you-go monthly plans or one-off payment
• Demo or trial periods without charge
• Quality core functionality without costly add-ons
There are options in the market today with retail inventory solutions or restaurant-grade functionality for below £50/month or affordable starter packages with no monthly costs.
Last Thoughts: Don't Compare Features—Compare Fit
In seeking out the top EPOS systems in the UK, avoid checklist warfare. Rather, ask:
"What system fits my business, my customers, and my staff's needs?"
The best EPOS partner will understand your industry, provide transparent prices, and give you tools that grow with your business—without overwhelming it.
Require custom advice?
At EPOS Advisor, we match businesses with the UK's leading retail and hospitality EPOS systems—always considering value, performance, and price.
Source by: https://www.zupyak.com/p/4605908/t/beyond-the-basics-what-makes-the-best-epos-system-in-the-uk
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How to Choose the Right EPOS System for Your Business: A Complete Guide
In the frequently evolving retail and hospitality industry, an effective Electronic Point of Sale (EPOS) system is no longer an auxiliary; it's treated as a key necessity.
The right EPOS system will dramatically improve your operations, lower your costs, and elevate your customers' experience. Whether running a boutique retail shop or a high-volume restaurant, understanding how to choose the best EPOS system can pivot your business.
Knowing Your Business Requirements
Before looking at features, it is vital to consider your business needs. Are you a one-location café, or a retailer with multiple branches? Do you need inventory management, labor scheduling, or CRM features?
EPOS Advisor recommends starting by listing your current pain points, such as manually checking stock and too long of a wait time at checkout, and looking for an EPOS system that addresses those.
Essential Features
When comparing EPOS solutions, look for the following :
• Cloud Access: Many modern EPOS systems will provide you with cloud access, meaning you can access your business from anywhere.
• Multi-Payment System: A good system should support card, mobile, and contactless payments.
• Reporting: Real-time access to reporting and analytics, so you can produce real-time data-driven decisions.
• Inventory Management: Automating much of the stock tracking will both save you time and eliminate human errors.
EPOS Hardware and Software Compatibility
The most ideal EPOS systems integrate easily with the hardware you use - receipt printers, cash drawers, barcode scanners and work across platforms - tablets and smart phones. Compatibility with accounting solutions such as QuickBooks and Sage is a bonus as well as it will facilitate bookkeeping.
Scalability and Flexibility
Look for a solution that grows with you. When your business develops your EPOS should manage the relevant increase in users, outlets and product lines too
Support and Training
EPOS Advisor advocates you choose a provider that gives good customer service. Check for providers who can provide 24/7 technical support along with comprehensive training materials so you can help your staff to get the most from the system.
Cost and ROI
You should be considering cost but keep in mind value and return on investment rather than just number. The best EPOS system will drive efficiencies, reduce errors and help manage customers better which will pay for itself in time.
In Conclusion
At EPOS Advisor we strive to support business owners and entrepreneurs make better informed decisions. Whether you are transitioning from a traditional till or a different provider, make sure your next EPOS investment is an investment that meets your needs, grows with your ambition and is responsive to the way you want to operate.
Source by: https://www.zupyak.com/p/4554385/t/how-to-choose-the-right-epos-system-for-your-business-a-complete-guide
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