IT By Design, a global MSP player, specializes in providing 24x7 Helpdesk, SOC, NOC, and Business Continuity services to a plethora of clients.
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Fun Fact
The “We are the 99%” Tumblr blog became the slogan for the Occupy Wall Street movement.
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Best described as a network operations center where technicians directly support the efforts of remote monitoring, backup - disaster recovery and security actions, 24x7 NOC Services ensure around the clock uptime for businesses of all sizes and industries.
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In today’s fast-paced business landscape, achieving customer satisfaction is the key goal of any business enterprise or organization. It is not a secret that satisfied customers can help businesses unlock greater revenue opportunities, making them stand ahead of their competition. Since quality customer assistance and support is something that should be available round-the-clock, having an efficient helpdesk system, often known as a ticketing system, in place should be your business's top-most priority. Here we list out 5 reasons why you, as an enterprise, need IT helpdesk services.
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