josephhealan-blog

[josephhealan-blog]

Busy Week

2,716 rides to date. Things in the ATL grind to a halt in July with so many people away on vacation and most college students out of class. Hitting my daily goals has been a rough climb but I’ve had some great interview activity this week so things are looking up on the day job front.

I’ve been reminded all week of how hard people work and how hard they play when they finally get a moment to relax. I had back to back rides that involved discussions of the lack of mass transit in this city and how bad traffic is getting. In the same day I picked up a young group of kids leaving a club where they’d probably spent their last few dollars. In the wee hours of that same morning I brought a close neighbor home after stocking shelves and right after dropped off a young man carrying a case of beer who promptly emptied the contents of his stomach onto his driveway right after getting out of my car. Good job young man - your timing was appreciated.

Etiquette tip 1 - if you are so drunk that you are afraid you might get sick, tell your driver. You will not be the first person in their car that has been over served. We can make sure the air is cool, perhaps crack a window and even drive a little slower to make sure you don’t get tossed around too much. If you are going to be sick speak up early - no driver should mind pulling over. Just last week I sat in the turn lane right outside of the fence of the governor’s mansion in Buckhead while a young man who gave me ample warning of his impending stomach volcano tossed his cookies onto the well manicured lawn through the iron fence. A rider is charged a large fee if they get sick in the car and the driver gets paid that fee to pay for the clean up but there is nothing worse than that smell and the clean up and it’s always better to communicate and take care of that business outside of the car.

I’m rolling out soon for another night in the car with an impossible goal to reach. See you in the streets!

[josephhealan-blog]

Hello, my name is Joseph and I’m a rideshare driver

Like a scared, timid visitor to their first 12 step meeting, I stand here before you reader and declare in front of my higher power and the rest of you my inclusion in the growing population of drivers in the ride share era. I’m not embarrassed by my participation in this new modern phenomenon but you’ll see later in this initial post why I have framed it this way.

I don’t distinguish which company I drive for to protect them from any story I might share that could compromise their reputation. I have personally found them all to be mostly reputable and sometimes a challenge to work with. My journey is what it is and depends very little on which of the firms I am currently working for. I plan on encouraging questions but that’s one I will not answer.

Driving strangers, except for the time I picked up a former boss of mine, around my favorite city has been an amazing experience. If there is a color, gender, profession, age or any other type of human on the planet I’ve had at least one of them in my car. For 47 years I have lived in Atlanta or her suburbs and every shift I drive down a street I’ve never seen before and explore a neighborhood I’d never heard of.

What’s the blog for? Why the introduction that intones embarrassment or shame with this noble profession? I’ll get to that at the end of this inaugural post and I hope to take a deep dive into that very issue over time as well as share some of the odd ball characters and adventures I’ve been on with my riders. I’ve even had nights where I damn near feel like a superhero and plenty of rides I’d consider as some of my proudest performances as a human being.

As of the date of this post I have given 2,623 rides. There’s no count of actual butts in seats but that’s at least 3,000 men, women, children and a few dogs. We are required to carry service animals but a few good old fashioned pets have been along as well. To some that sounds like a lot but to veterans and the earliest drivers that started as soon as Uber came on the scene it’s a drop in the bucket. There are drivers out there now with over 30,000 rides and counting. I share my number not as a brag but as a reference point that I’ll update with future posts. I’ve learned a lot from those veterans at the airport lot, gas stations and the streets of Atlanta. We are everywhere. Pay attention if you never have the next time you stop for gas or visit a busy shopping center at the stickers in the front and back windows of cars.

Why the shame? The shame comes from many places. From society and otherwise wonderful people and from terrible human beings I’ve had the displeasure of driving in my car. I am a mid 40’s white male with a conservative haircut and I look like a typical dad or boss that would be cast on a tv sitcom. In a crowd of rideshare drivers I stand out a bit. I get second looks from riders in West End Atlanta that are not expecting me to show up and I get this question several times a shift, “what do you do for your real job?”. Real job. Driving strangers to new locations in one of our countries worst cities for traffic full of aggressive drivers is a job and one that requires focus, attention and customer service all while making sure you and your companions don’t die. I myself have been a victim of being embarrassed about my side gig, removing my window stickers while visiting someone or going on a job interview. I do not do that anymore.

My “real job” is in Finance and Accounting. I’ve been doing it for over 25 years and I’ll be doing it again as soon as I start a new contract assignment in a few weeks. I’m good at what I do and proud of my career and I’ve had the chance to work for and alongside many amazing people. But compared to my side gig, my “real job” is a piece of cake. Indoors all day, bathroom right there on demand, usually a fridge with food and coffee service. While I am on contract I sometimes drive 2 to 4 nights per week to help pay down bills and between assignments I drive long shifts up to 6 days per week. I can’t sit around at home and drive my wife crazy and I need the extra income to bridge assignments.

One night not long ago I picked up a young woman south of Atlanta in the wee hours of the morning and took her downtown to one of our large hotels. Conversation is not a given, I have a plan for a rider/driver etiquette post in the future, but this young lady was delightful and I appreciated her energy at the beginning of her day to help me get through the end of my day. As we pulled up I inquired about her job there in genuine curiosity, and based on her uniform with the hotel’s logo, I assumed it was a safe question. She very apologetically and quietly told me she was currently working in housekeeping but hoping for a better position soon. Not wanting to let the moment pass but not wanting to slow down her walk into work I said to her, “please don’t ever apologize to me or anyone else about having a hard job. You are up before dawn while others sleep and not only do you have a job with a great well known brand in the hotel industry, you also have ambition and a plan to expand and grow your career.” She smiled very gently, touched my shoulder and said “thanks man”. I’ll probably never see her again but I hope she’s doing well. I took my own advice and stopped apologizing for my job too.

Georgia State University is my alma mater and when school is in full swing the current students along with the other students in Atlanta area schools are heavy rideshare users. Students, from Clark, Spellman, Morehouse, State, Tech, Emory, Gwinnett and even as far north as Kennesaw have been some of my most interesting riders and have renewed my faith in the next generation with their amazing plans for their futures and the unbelievable things they are working on. I believe I’ve probably had a future scientist that will work for NASA and a doctor that will save a child’s life and a teacher that will pass that energy on to another generation of riders, but they’ll probably be in an auto piloted helicopter that will force me to find a new gig.

But not all students have been my favorite. At least one of them is one of my least favorite humans and I hope she will mature and have some life experience that will smooth out some of her sharper edges. It was an after work shift while I was on assignment so I was dressed like an accountant. I picked up two female GSU students for a fairly long ride from their dorm to a restaurant outside of the perimeter, 285 for any non-Atlantans that may one day stumble across this story. They weren’t particularly talkative at first but we started talking about their classes and their dinner plans. As they mentioned their career ambitions after school I shared that I had once in a previous millennia graduated from their school. One of the riders made one more unremarkable comment to close the loop on our polite small talk.

Her friend, however, was apparently unimpressed with me and said in a tone that might have been intended as a whisper but rang through the car like a church bell on a clear afternoon, “went to state and can’t even get a real job”. Her friend audibly gasped at the rudeness that had just been forced on hers and my ears and she reached up and touched my arm beside the seat. Her touch lasted a little too long but did very little to tone down the anger and disgust I was feeling. I had just left my six figure job to drive her to dinner and her absolute dismissal of my side gig of choice was so ignorant and short sighted that it shocked me. I hope she never knows some of the challenges and hurdles that my own choices and the random life changing tornadoes that happen no matter how well you plan that have landed me in a place where one job doesn’t quite make the ends meet. And even in great times I have found myself driving a few times a week to buy something special or extra or just to feel useful while my wife was busy and there weren’t any kids at home. My personal reasons for driving are of absolutely no consequence in relation to her comment and I gave the one and only rating of 1 star to a rider I’ve ever given that day. It means nothing to her and won’t keep her from getting rides in the future but it will keep her out of my car.

As a contract worker I am regularly interviewing for assignments and I am keenly aware of my online reputation. I toyed around with making this blog anonymous for the same reason that rude student was dissatisfied with my career path. But I decided to use my real name for two reasons. For one, if I come to your office for an interview I’ll be rocking my window stickers and I’ll probably be giving rides 5 minutes after I leave. And second, if you share the opinion of that rude student I don’t want to work with you. And I don’t have to. The good people of Atlanta that need a ride will carry me, just as I carry them, until I land a new gig and scale back my shifts.

Enough heavy stuff for now. With so many rides done I have funny stories, scary stories, gross stories and a few that might even be a little R rated. If anyone except my poor wife actually reads this blog, I hope you take away something positive and find it entertaining. If not then thank you tumblr for providing me a space to offload a lot of mental baggage in a way I might share with others one day.

Adios for now. See you in my rearview!