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HUMAN RESOURCE LEADER

NEIL A. GHANEM, MBA HR ♦ Westlake, OH 44145 ♦ (440) 781.8181 ♦ [email protected] ♦ LinkedIn Page: https://www.linkedin.com/in/neilghanem

High achieving Human Resources Professional with a proven track record of delivering results through influential relationship building, creativity, business partnering, strategic thinking, and supporting organizational change in a fast paced corporate and field environment. Core competencies:

HUMAN RESOURCES EXPERIENCE THE G-NEIL GROUP LLC, HR CONSULTANT, Cleveland, Ohio 10/2017 – Current Provided HR Consulting support and services for several local organizations. PRESRITE CORPORATION, Cleveland, Ohio 9/2018 – 04/2019 Presrite Corporation founded in 1971, in Cleveland, Ohio manufactures and supplies precision forged parts. Its products include net and near-net gears; multiple-flange track rollers that are used on crawler equipment; and crane wheels and cluster gears. The company’s forgings are used in off-highway, truck, automotive, aerospace, railroad, agriculture, material handling, military, and other industries, as well as in energy and mining fields. Corporate & Manufacturing Human Resources Director, Managed the HR functions for Corporate and all four Plant locations. Developed, implemented, and coordinated policies and programs covering the following areas: Employment, Employment, Employee Relations, Wage & Salary Administration, Training, Safety, Benefits and Employee Services. Reporting directly to the President and Chief Executive Officer/Chairman.

• Write, implement, interpret and administer company policies and procedures. • Maintained a non-union status by promoting positive employee relations at all levels through quality services and communications for all four plants and our corporate locations. • Manage Wage and Salary administration, responsible for company’s Affirmative Action/EEO Compliance. • Researched, developed, and directed all training initiatives for Corporate and Plant facilities. • Managed the Safety & Health Initiatives with my Plant Safety Manager and coordinators throughout all locations. Coordinated & managed Safety goals, projects throughout all locations. • Managed a staff of 9 HR Professionals/staff members throughout our Corporate, and Manufacturing locations. • Assist and advise General Managers on all HR Best Practices throughout Corporate and plant locations. • Reviewed, Researched, and investigate benefits such as health, vision, dental insurance, life insurance, 401(k) Pension Programs, vacation and holidays based on the current economic and business operating costs and expenses. • Responsible for the departments operating procedures and systems. Managed the development and roll out of periodic, special reports tied to business operation, including, but not limited to staffing, employee relations, training and development, safety, and employee engagement. • Kept management apprised on all HR activities tied to the business and industry best in class HR, Operations standards. • Managed and oversaw all company Workers Compensation Program, directly with our HR Managers and Third-Party Administrator. • Managed our Self-Insurance Programs with our Third-Party Administrator. Helping managers and employees navigate through Benefit & Insurance problems and issues they are experiencing. • Serve as a liaison between company, local community, business, government agencies and civic organizations to promote goodwill with each organization.

HUMAN RESOURCES EXPERIENCE BETTER INDUSTRIES, THE G-NEIL GROUP LLC, 07/2018-09/2018 Corporate & Manufacturing Human Resources Consultant Bettcher Industries, Inc. is a developer and manufacturer of cutting tools used in food processing operations and industrial applications. The company, often referred to as just Bettcher, manufactured the first mechanically powered hand-held meat trimmer in 1954. • Provided consultation and partnership with the current HR Staff, and several managers in all areas of employee relations including but not limited to harassment investigations, conflict resolution, employee engagement, recognition, rewards, and retention. • Worked closely implementing, transitioning the organizations current HRIS system, Paycor to UltiPro. • Provided career coaching, resume writing, mock interviews with employees looking to progress their careers within Bettcher Industries. • Provided staffing support services for temporary and full-time opportunities. • Helped the current HR Staff develop, roll out there first quarterly HR Managers meeting with Corporate/Plant Managers. Providing details and information on what should be included, covered in each meeting.

HUMAN RESOURCES EXPERIENCE

THE G-NEIL GROUP LLC, AFFORDABLE HOME HEALTHCARE SOLUTIONS, Cleveland, Ohio 10/2017 – 5/2018 Founded in late 2017. Affordable Home Healthcare Solutions provides a wide range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. Corporate Human Resources Director, Joined Start to help guiding the startup and management of a full spectrum of HR Operations, Systems and Programs. • Point-of-contact for all Human Resources-related topics, including employee relations, employee engagement and recognition, performance management, change management, career counseling, talent and workforce planning, retention, organizational development, employee and leadership training and development, policy interpretation, investigations, compliance, pay practices and benefits, as well as special projects.  Worked closely with the Founder/CEO to ensure consistent application of initiatives, policies, and procedures.

HUMAN RESOURCES EXPERIENCE

CHARTER STEEL, Cleveland, Ohio 7/2016 to 10/2017 American supplier of carbon and alloy steel bar, rod and wire products with distribution and manufacturing facilities in Wisconsin and Ohio. Corporate & Manufacturing, Sr. Human Resources Manager, provided effective HR leadership, support and counsel to all Corporate and Manufacturing Employees, Managers, Directors, and Sr. Leadership team members. Implemented overall leadership for human resource functions including, staffing, employee relations, policies, compliance, benefits, compensation, performance management, and organizational effectiveness/development. Assist in establishing and implementing the human resources strategic objectives, which support the overall business objectives. • Lead and managed a team of HR Generalists and 2 HR Supervisors to develop linkages to ensure strategic alignment of all human resource systems across several locations. • Identified high potential talent, critical skills talent, and successors for key positions to meet current and future talent demand. • Implemented action plans to address areas of improvement identified from the Employee Engagement Survey, which later proved to be extremely successful and useful. Increasing our Employee Engagement and Moral within each site. • Selected and participated in a corporate-wide initiative that improved the HR Department’s functional effectiveness on how HR partnered up and delivered results across each business unit.

• Streamlined the recruiting process by 30% which helped not only recruit more candidates in a shorter time period, but also helped improve on the quality of each candidate, which increased our retention rate by 25%.

• Lead operational and strategic HR and organization development activities, including leading culture change, driving performance management and talent management processes, team building, associate training, and development programs, as well as the safety programs.

HUMAN RESOURCES EXPERIENCE

HENKEL OF AMERICA COMPANY, Cleveland, Ohio 10/2011 to 6/2016 A $20 billion-dollar global organization with leading brands and technologies in three business areas: Laundry & Home Care, Cosmetics/Toiletries and Adhesive Technologies. Regional, Corporate & Manufacturing Sr. Human Resources Manager HENKEL OF AMERICA COMPANY, Cleveland, Ohio Provided HR support for the Regional Corporate office as well as several Manufacturing and Distribution centers in North America. Providing leadership, and direction to each sites functional Management & Sr. Leadership teams. • Lead a team of HR Generalists within each location. Provided consultation and partnership with management in all areas of employee relations including but not limited to harassment investigations, conflict resolution, employee satisfaction, motivation, engagement, recognition, rewards, legal demands, retention, and dealing with organizational change. • Managed and lead a team of recruiters in identifying specific recruiting resources and tools needed to be used in-order to successfully staff all positions with top notch candidates within a specific time frame. • Managed the design, development, and implementation of the division’s first ever Diversity, Inclusion, Education and Awareness Program. • Developed, implemented, and rolled out the division’s first ever Employee Engagement Survey that resulted in increasing Employee Engagement and Morel which lead to reducing the turnover rate by half within a 2-year period. • Partnered up with senior leaders locally and globally when developing and delivering on Talent Acquisition needs to help drive business results within a certain market, and or specific skill set. • Trained the Sr. Leadership team, Managers, and front-line supervisors in Union Avoidance training programs throughout all of our Corporate and Manufacturing locations. • Implemented, trained, and assisted in the administration and roll out of our Performance Management, Talent Management, Succession Planning, and Employee Recognition programs at all locations throughout North America. HUMAN RESOURCES EXPERIENCE THE CLEVELAND CLINIC FOUNDATION, Cleveland, Ohio 5/2010 to 7/2011 Ranked among America's Top Hospitals by US News & World Report, Cleveland Clinic is a non-profit academic medical center that provides clinical and hospital care and is a leader in research, education, and health information. Main Campus, Sr. Human Resource Business Partner Provided HR support for twelve Departments that fell under the Operational Business Unit-Divisions: including but not limited to The International Global Patient Services Department, Environmental Services, Textiles, Transportation, Customer Care (Red Coats) Patient Transportation, Lift Team, Volunteers, Clinical Engineering, Food Service, and Protective Services /Police Department. • Conducted Employee Relations Investigations for Claims of Harassment, Discrimination, and Sever Policy Violations. • Managed Organizational Change efforts, which included the Re-Organization and Reduction in Workforce at all Cleveland Clinic locations. • Participated in several Enterprise-Wide initiatives and projects, including but not limited to the Gallup Survey and Impact Planning, Cleveland Clinic Experience, Fortune Magazine’s 100 Best Places to Work, Employee Relations Database Management System, and the implementation, training roll out of the Manager’s guide to Progressive Discipline and Investigations. • Implemented and rolled out a new Performance Management and Succession Planning System.

HUMAN RESOURCES EXPERIENCE

THE SHERWIN-WILLIAMS COMPANY, Cleveland, Ohio 1/2005-5/2010 An $8 billion dollar company, which has been in business since 1866. The Company’s core business is the manufacture, distribution, and sale of coatings and related products such as Sherwin Williams, Dutch Boy, Pratt & Lambert, and Minmax, just to name a few. Sherwin-William Headquarters: International, Stores, and Chemical Coatings Division Sr. Human Resources Manager Provided support to the Divisional-Operations site, which included Sales Management Team, Marketing, Advertising, IT, Quality, Customer Service, Accounting & Finance, Maintenance, Field HR Department on a daily basis needed to achieve business goals. • Revamped, implemented, and rolled out the company’s first ever Focal Point - Performance Management Review Process. Improving the administration and execution of providing timely, accurate feedback, and performance expectations. The program was ultimately implemented and rolled out to every Division throughout Sherwin Williams. • Participated in the implementation and roll out of our new HRIS (Oracle) system. • Gathered and maintained departmental databases and tracked information pertaining to turnover, background checks, pre-employment testing, unemployment claims, and other Human Resources programs. • Ensured compliance of all Federal, State, and certain international location Employment laws. • Participated and lead a team to work on two OFCCP Audits. Worked with the IT Department in implementing changes to the internal built and managed Applicant Tracking System (ATS). • Project Manager for the company’s first ever Employee Engagement Survey (Resulting in a 97% completion rate). • Organized and managed Focus Groups to work on areas needing improvement prior to applying for the Fortune Magazine’s 100 Best Places to Work survey. • Project Manager/Team Lead for the Corporate sites first ever Diversity Awareness Committee. Committee helped educate and celebrate Diversity and Inclusion throughout all Corporate Divisions. • Lead the Recruitment, On-Boarding, and start up efforts for new retail locations in Mumbai, India, and Mexico, while working very close with remote HR Leaders and Management Personnel in building a collaborate, engaging work force. • Managed the Corporate College Recruiting/University Relations program to attract and hire students for our 2 Year Rotational Internship Program. Program had an 80% success/positive turnover rate into full time roles. • Managed a small team of HR Generalists that helped support the Division’s HR support, services within Corporate. PREVIOUS EMPLOYMENT EXPERINCE & OPPURTUNITIES ICI PAINTS/GLIDDEN COMPANY 2002-2005  Corporate & Regional Human Resource Manager 2003-2005  Corporate Staffing Consultant 2002-2003 AMERICAN GREETINGS CORPORATION 1999-2002  Corporate Human Resource Consultant

PROFESSIONAL AFFILIATIONS & RECOGNITION Former FBI (Federal Bureau of Investigation) Community Outreach Program Board Member, Nominated by Sherwin Williams Sr. Leadership members to participate in the Cleveland Leadership Centers-Cleveland Bridge Builders Program, Recipient of the 2008 Cleveland Leadership Centers-Bridge Builders David Akers Award, American Greetings Corporation Chairman’s Award Member, Board Member at Open Doors Academy and Another Chance of Ohio. Recognized & nominated for the Cleveland Magazines - 30 of the Cities up and coming leaders under 30 yrs. old in 2010.

EDUCATION & CERTIFICATIONS & AWARD Master of Human Resource Management Baldwin Wallace University Bachelor of Business Administration- Marketing & Computer Information Systems Minor Kent State University PHR Certification Preparation Course Cleveland State Henkel Executive Development Program - IDC Cranfield University

THE CLEVELAND CLINIC FOUNDATION

May 19, 2011

To whom it may concern,

I’ve had the privilege of working with Neal Ghanem at the Cleveland Clinic for the past year. Neil was the HR Business Partner for a number of my departments; the management team that he supported under me was 45. The overall employees he supported for was 750+. In addition to supporting me, Neil also had the responsibility of supporting another 3-4 administrative directors.

Neil did an exceptional job! This job requires an individual who has strong communication skills. The person in this job role needs to be able communicate with Healthcare professionals and employees at all levels. In all of my years of working at the Cleveland Clinic (22 year), I must testify that no one ever performed better in this job role better than Neil. Neil was a “role model” as to what service excellence is all about.

Neil definitely has strong leadership ability as a HR Director. He has the ability to know how to move an entire organization from Point A (existing state) to Point B (desired state). Not only did Neil demonstrate these strong leadership traits but he also understands that systems/scorecards need to be put into place in order to make that happen; and that the results need to be hardwired directly back to the employee performance appraisals. As a leader he also comprehended the value of putting all of his efforts on the front (Very Proactive) end instead of on the back end (putting out fires) and while we worked together, he was relentless in his efforts to make this happen. What impressed me most about Neil was his technical expertise in the HR Field (the best I have ever seen), his passion to make a difference, his desire to teach/train/develop others and finally his hard work ethics – he often worked long hours – his unspoken motto to all of us was “Whatever it Takes to get the Job Done.

Neil definitely had the respect of physicians, administration, nursing his peers and the employee. Neil is a person who is very passionate about his job and has always strived to be the best at what he did – excellence at its best. I highly recommend Neil; he is a true professional; he has always been successful in any job he ever has. If you have any question, please feel free to contact me at 216-444-2015 or by email at [email protected] Sincerely, Michael L. Visniesky 1-330-348-0062

THE CITY OF CLEVELAND

THE CLEVELAND RESEARCH COMPANY

March 20, 2017

RE: Neil Ghanem

To Whom This May Concern, Please accept this letter as a note of recommendation for Neil Ghanem as a professional Human Resource Manager. I’ve known and worked with Neil for nearly 5 years while working together at Henkel. During this time Neil displayed a high level of management and leadership skills. His passion to serve the organization and its’ team is always at the highest level and is reflected in his overall performance. In addition, Neil consistently displayed strong communication skills and a desire to effectively serve both his internal and external constituents within Henkel. All in the spirit to make sure our employees and team were in the best position to serve our customers and meet our goals and objectives. Finally, I recommend Neil for any position that he may seek; he will be a true asset for any organization. If you should have any questions, please don’t hesitate to call me at 440-220-1520.

Sincerely, Mike D. Bozich Chief Revenue Officer Cleveland Research Company

OPEN DOORS ACADEMY

To Whom It May Concern:

I'm writing this letter of recommendation & support for Neil Ghanem. I have known Neil for the past 10 years and was a colleague of his through the Cleveland Bridge Builders Flagship Program. While I have not worked directly with Neil in a Human Resource Capacity, I have worked alongside him on a number of professional projects and firmly believe in his balanced leadership, thoughtful decision-making process, and strong emotional intelligence. He has served on my board's Human Resource Committee over the years and has provided guidance and insight into challenging situations when they occurred. Personally knowing the challenge in finding a strong candidate for HR, I wanted to express my support for his participation in your process and put in a recommendation of his leadership and HR skillset. I firmly believe he would be an asset to any team and hope that you consider moving him forward in the process. If I can be of further support, please don't hesitate to reach out to me.

Sincerest Regards,

Annemarie M. Grassi, Ph.D. Chief Executive Officer Open Doors Academy 1427 East 36th Street, 4206A Cleveland, Ohio 44114 Opendoorsacademy.org

HENKEL OF AMERICA

Dear Prospective Employer,

It gives me great pleasure to highly recommend Neil Ghanem as a prospective employee of your organization.

I’ve been associated with Neil Ghanem since he joined Henkel in 2011. From our initial interaction, it became very apparent Neil was a stand-up individual who approached work, family and friends with a ton of energy and passion. His ability to make each person he comes in contact with feel welcome and important is a unique skill-set that represents Neil and any organization very favorably.

Over the course of the last two years, I have observed the continued growth and development of Neil into one of Henkel’s best Human Resource leaders and ambassadors. He is a true partner who is constantly leading and driving his colleagues, like me, to invest in themselves and to actively play a part in mentoring and leading others. Furthermore, his drive, passion, vision and determination to succeed and serve others is very obvious and contagious. For instance, he frequently asks his managers the following questions: “How are you doing? How are your people doing?” “What can we do better?” These questions alone represent what Neil is all about. An individual who always strives to be the best and is never satisfied with status quo.

In closing, Neil’s leadership and strategic thinking skills are significant, and permeate in everything he does. He’s a a true visionary in the realm of his profession. I’m fortunate to have crossed paths with him and consider him one of the best HR leaders I have ever worked with. The sky is the limit for Neil!

Sincerely,

Michael D Bozich VP of Business Development Henkel Corp

Mike Bozich VP Business Development

Henkel Corporation 26235 First Street Westlake, OH 44145

Phone: 440.250.7792 Mobile: 440.220.1520 Fax: 440.220.7864

[email protected] www.henkelna.com

HENKEL OF AMERICA.

THE SHERWIN -WILLIAMS COMPANY- KUHN GLOBAL TALENT

THE SHERWIN-WILLIAMS COMPANY- AMAZON

Matthew S. Garey… HR LEADERSHIP THAT DELIVERS BUSINESS RESULTS 1215 Woods Circle NE • Atlanta, GA 30324 • (404) 630-2187 • [email protected] March 7, 2014

To Whom It May Concern: It is with sincere pleasure that I provide this letter of recommendation for Neil Ghanem. Neil worked for me for several years while we were at Sherwin-Williams. As the Director of HR for the Corporate Headquarters site, it was critical that I had a high performing team led by knowledgeable and talented Sr. HR Managers. Neil certainly fit that bill.

Neil came to Sherwin-Williams with solid generalist experience and quickly demonstrated his grasp of the foundational HR disciplines including talent acquisition, compensation, employee relations and training and development. His role as an Sr. HR Manager required him to use these skills on a regular basis, as the role was truly generalist in nature. As a key partner to the business, it was important for him to be able to credibly provide counsel on these topics, and he continually showed that he was an expert in his profession.

In his role as Sr.HR Manager, he was expected to effectively lead his team of HR professionals. He consistently demonstrated that he understood the need to set specific goals and create plans to meet and exceed the expectations of our internal clients. He took a vested interest in the development of his team and provided them the space to grow, while also providing appropriate feedback to keep them on track.

Perhaps the area of Neil’s contributions that I was most impressed with was his ability to build relationships and work in an extremely collaborative way. At the time that Neil joined Sherwin-Williams, the company operated in a very decentralized fashion and each business unit operated very autonomously. While this was effective in the field, it was inefficient at the Headquarters site. We were tasked with centralizing HR processes for all business units in order to capitalize on best practices and improve efficiencies. Neil supported the business unit that had historically been the most autonomous and accordingly, the most resistant to “Corporate” initiatives. In a very short period of time, Neil built rapport with the key stakeholders in the business unit and allowed us to make accelerated progress. On the surface, this may not seem significant, however, it required a great deal of skill and tact to build the relationships that Neil built, not to mention leveraging these relationships to allow us to get things done.

While it has been several years since Neil and I worked together, I’m confident that he has continued to grow professionally and has built on his strengths as an HR leader. He would make a fine addition to any organization, particularly one that is looking for a strong HR leader that has a natural skill in building and leveraging professional relationships into results. I welcome the opportunity to discuss Neil in more detail, should you have any questions.

Sincerely, Matthew S. Garey Regional Senior HR Leader at Amazon

OPEN DOORS ACADEMY

To Whom It May Concern:

Sincerest Regards,

Annemarie M. Grassi, Ph.D. Chief Executive Officer Open Doors Academy 1427 East 36th Street, 4206A Cleveland, Ohio 44114 Opendoorsacademv.org

1427 E. 36th Street, Suite 4206A Cleveland, Ohio 44114

216-229-1900 216-229-1902

WWW.OPENDOORSACADEMY.ORG

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