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How are you feeling? What Census 2021 should ask

How are you feeling? What Census 2021 should ask

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How are you feeling? What Census 2021 should ask

By Jenna Price

6 April 2018 — 12:00am

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We should all thank Sherry Arnstein. Then we should memorise what she said and repeat it to our politicians, to our bosses and to anyone who ever wants to consult with us. And that includes our friends at Census 2021.

This is your opportunity to tell the Australian Bureau of Statistics what you want to know.

The Australian Bureau of Statistics has called for citizen participation in decisions about the next Census.

Photo: AP

Now, Arnstein was an American researcher in the late sixties when she wrote an excellent explanation of how people are marginalised from decision-making – she called it the Ladder of Citizen Participation.

It goes something like this. A group/organisation/boss/government will ask for citizen/employees/voters/some other interested parties to consult but the information we are given isn't the whole picture. We are given half a story and the questions we are asked manipulate us into delivering the answers those people want.

You've all been there.

The boss who sends out a consultation process which is so utterly tortured that it will not reflect what workers think. Or who puts in place her lackeys so that the conversation is managed and manicured to within an inch of its life, reflecting only what the boss wants to here.

The government does some polling but the questions are so terrible that the responses will only back what the government wants to do anyway.

Arnstein called that process manipulation or if done in a slightly more sophisticated manner, she called it consultation or maybe even an information session. When bosses decide they already know what is troubling employees and offer well-being workshops to cure us of the ills we suffer at work, Arnstein had a word for that too – she called that therapy. It's a way of making decisions on behalf of a group rather than with a group.

There are ways for us to participate and there are ways for us to be included in decision-making.

I can't say I'm filled with confidence at the prospect of Census 2021. The Australian Bureau of Statistics has called for citizen participation in decisions about the next Census – what do you think should be collected? It's asking for public submissions about what topics should be included – it needs to be of current national importance and fulfil a bunch of other criteria, most of which are about efficiency and accuracy.

Just to remind you, the 2016 Census was a real doozy: from our national panic about the data the ABS was collecting to the catastrophe of #censusfail, it was one drama after another. The Chief Statistician would appear on the news and filled me with dread.

My first concern was that if I filled in my census form with all the detailed information required – including my name and my address – would it be safe? Could anyone attach my name and address to the other information I provided?

When 7.30's reporter and now AM host, Sabra Lane asked David Kalisch last year how, "In the era of WikiLeaks, how can you guarantee that this information's going to be safe?", he replied: "Well we've kept names and addresses in the past two censuses for up to 18 months and we've never had a breach."

Which turned out not to be true. The ABS had reported 14 data breaches since 2013, so there was that for me to panic about.

And when we were all still worried about, the Census website collapsed in a heap and across Australia, you could hear the cursing.

Now it turns the ABS is not interested in our opinions on either of those issues – it is "undertaking a comprehensive review of what went well in the operation of 2016 Census and has identified areas of improvement for 2021". The good thing is that 95 per cent of us ended up completing the dodgy form and – so far – there haven't been any data breaches.

But I've spent the last two weeks trawling through the Census with a whole bunch of 18 year olds who are surprised how little the data tells us about who we really are, what we think and what we feel.

Perhaps it is hard to capture our emotions in a questionnaire.

But questions about whether we are satisfied with our lives would shed some light on the national psyche. The topics are so concrete – income and work, transport and housing, cultural diversity and religion; and they don't give us any insight into whether we feel satisfied with our lives, what worries us, what would make our jobs and lives more secure. Do we feel as if we are being manipulated or do we feel as if we citizens have control?

Neither governments nor employers care for how we feel and certainly don't invest in finding out. Facebook did that without our permission and that information was used against our will and not in our best interests.

But we need to know this. We need to know more than just our population and our location and how educated we are to have a sense of the cohesion of our community and our country.

And the only way we can know is off the ABS asks us how we feel.

Jenna Price is an academic at the University of Technology Sydney and a Fairfax Media columnist.

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Jenna Price is a Fairfax columnist, and an academic at the University of Technology, Sydney.

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Name=\"Bibliography\"\u002F\u003E\u003Cw:LsdException Locked=\"false\" Priority=\"39\" QFormat=\"true\" Name=\"TOC Heading\"\u002F\u003E\u003C\u002Fw:LatentStyles\u003E\u003C\u002Fxml\u003E\u003C![endif]--\u003E\u003C!--[if gte mso 10]\u003E\u003Cstyle\u003E\u002F* Style Definitions *\u002Ftable.MsoNormalTable{mso-style-name:\"Table Normal\";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:\"\";mso-padding-alt:0cm 5.4pt 0cm 5.4pt;mso-para-margin-top:0cm;mso-para-margin-right:0cm;mso-para-margin-bottom:10.0pt;mso-para-margin-left:0cm;mso-pagination:widow-orphan;font-size:10.0pt;font-family:Cambria;mso-ascii-font-family:Cambria;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Cambria;mso-hansi-theme-font:minor-latin;mso-fareast-language:JA;}\u003C\u002Fstyle\u003E\u003C![endif]--\u003E\u003C!--StartFragment--\u003EWe should all thank Sherry Arnstein. Then we should memorise what she said and repeat it to our politicians, to our bosses and to anyone who ever wants to consult with us. And that includes our friends at Census 2021.\u003C\u002Fp\u003E\u003Cp\u003EThis is \u003Cx-placeholder id=\"af44fae23e4f0cef245da6af077b924be33c497c\"\u003E\u003C\u002Fx-placeholder\u003Ewhat you want to know.\u003C\u002Fp\u003E\u003Cx-placeholder id=\"edeb86040ea15f6ea6ab47b006f07b55bbe6a708\"\u003E\u003C\u002Fx-placeholder\u003E\u003Cp\u003ENow, Arnstein was an American researcher in the late sixties when she wrote an excellent explanation of how people are marginalised from decision-making – she called it the \u003Cx-placeholder id=\"9917dbd4b364c1e070d868cb8930f10ad0201760\"\u003E\u003C\u002Fx-placeholder\u003E.\u003C\u002Fp\u003E\u003Cp\u003EIt goes something like this. A group\u002Forganisation\u002Fboss\u002Fgovernment will ask for citizen\u002Femployees\u002Fvoters\u002Fsome other interested parties to consult but the information we are given isn't the whole picture. We are given half a story and the questions we are asked manipulate us into delivering the answers those people want.\u003C\u002Fp\u003E\u003Cp\u003EYou've all been there.\u003C\u002Fp\u003E\u003Cp\u003EThe boss who sends out a consultation process which is so utterly tortured that it will not reflect what workers think. Or who puts in place her lackeys so that the conversation is managed and manicured to within an inch of its life, reflecting only what the boss wants to here.\u003C\u002Fp\u003E\u003Cp\u003EThe government does some polling but the questions are so terrible that the responses will only back what the government wants to do anyway.\u003C\u002Fp\u003E\u003Cp\u003EArnstein called that process manipulation or if done in a slightly more sophisticated manner, she called it consultation or maybe even an information session. When bosses decide they already know what is troubling employees and offer well-being workshops to cure us of the ills we suffer at work, Arnstein had a word for that too – she called that therapy. It's a way of making decisions on behalf of a group rather than with a group.\u003C\u002Fp\u003E\u003Cp\u003EThere are ways for us to participate and there are ways for us to be included in decision-making.\u003C\u002Fp\u003E\u003Cp\u003EI can't say I'm filled with confidence at the prospect of Census 2021. The Australian Bureau of Statistics has called for citizen participation in decisions about the next Census – what do you think should be collected? It's asking for public submissions about what topics should be included – it needs to be of current national importance and fulfil a bunch of other criteria, most of which are about efficiency and accuracy.\u003C\u002Fp\u003E\u003Cp\u003EJust to remind you, the 2016 Census was a real doozy: from our national panic about the data the ABS was collecting to the catastrophe of #censusfail, it was one drama after another. The Chief Statistician would appear on the news and filled me with dread.\u003C\u002Fp\u003E\u003Cp\u003EMy first concern was that if I filled in my census form with all the detailed information required – including my name and my address – would it be safe? Could anyone attach my name and address to the other information I provided?\u003C\u002Fp\u003E\u003Cp\u003EWhen 7.30's reporter and now AM host, Sabra Lane \u003Cx-placeholder id=\"8e875935e2b90e6a06a6e032f5f961515b429c89\"\u003E\u003C\u002Fx-placeholder\u003E how, \"In the era of WikiLeaks, how can you guarantee that this information's going to be safe?\", he replied: \"Well we've kept names and addresses in the past two censuses for up to 18 months and we've never had a breach.\"\u003C\u002Fp\u003E\u003Cp\u003EWhich turned out not to be true. The ABS had reported 14 data breaches since 2013, so there was that for me to panic about.\u003C\u002Fp\u003E\u003Cp\u003EAnd when we were all still worried about, the \u003Cx-placeholder id=\"0b3daad9c0ed29cc9e0040fb4456786650456589\"\u003E\u003C\u002Fx-placeholder\u003E and across Australia, you could hear the cursing.\u003C\u002Fp\u003E\u003Cp\u003ENow it turns the ABS is not interested in our opinions on either of those issues – it is \"undertaking a comprehensive review of what went well in the operation of 2016 Census and has identified areas of improvement for 2021\". The good thing is that 95 per cent of us ended up completing the dodgy form and – so far – there haven't been any data breaches.\u003C\u002Fp\u003E\u003Cp\u003EBut I've spent the last two weeks trawling through the Census with a whole bunch of 18 year olds who are surprised how little the data tells us about who we really are, what we think and what we feel.\u003C\u002Fp\u003E\u003Cp\u003EPerhaps it is hard to capture our emotions in a questionnaire.\u003C\u002Fp\u003E\u003Cp\u003EBut questions about whether we are satisfied with our lives would shed some light on the national psyche. The topics are so concrete – income and work, transport and housing, cultural diversity and religion; and they don't give us any insight into whether we feel satisfied with our lives, what worries us, what would make our jobs and lives more secure. Do we feel as if we are being manipulated or do we feel as if we citizens have control?\u003C\u002Fp\u003E\u003Cp\u003ENeither governments nor employers care for how we feel and certainly don't invest in finding out. Facebook did that without our permission and that information was used against our will and not in our best interests.\u003C\u002Fp\u003E\u003Cp\u003EBut we need to know this. We need to know more than just our population and our location and how educated we are to have a sense of the cohesion of our community and our country.\u003C\u002Fp\u003E\u003Cp\u003EAnd the only way we can know is off the ABS asks us how we feel.\u003C\u002Fp\u003E\u003Cp\u003E\u003Cstrong\u003EJenna Price is an academic at the University of Technology Sydney and a Fairfax Media columnist.\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E","bodyPlaceholders":{"0b3daad9c0ed29cc9e0040fb4456786650456589":{"data":{"text":"Census website collapsed in a heap","url":"http:\u002F\u002Fwww.abc.net.au\u002Fnews\u002F2017-10-19\u002Fabs-annual-report-censusfail\u002F9064970"},"type":"linkExternal"},"8e875935e2b90e6a06a6e032f5f961515b429c89":{"data":{"text":"asked David Kalisch last year","url":"https:\u002F\u002Fwww.brisbanetimes.com.au\u002Fopinion\u002Ftrying-to-make-sense-of-the-census-but-im-still-not-convinced-on-privacy-20160808-gqnj9q.html"},"type":"linkExternal"},"9917dbd4b364c1e070d868cb8930f10ad0201760":{"data":{"text":"Ladder of Citizen Participation","url":"http:\u002F\u002Fwww.citizenshandbook.org\u002Farnsteinsladder.html"},"type":"linkExternal"},"af44fae23e4f0cef245da6af077b924be33c497c":{"data":{"text":"your opportunity to tell the Australian Bureau of Statistics ","url":"http:\u002F\u002Fabs.gov.au\u002Fausstats\[email protected]\u002FLookup\u002Fby%20Subject\u002F2007.0~2021~Main%20Features~How%20to%20participate~20"},"type":"linkExternal"},"edeb86040ea15f6ea6ab47b006f07b55bbe6a708":{"data":{"altText":"","aspect":1.777778,"autoCrop":false,"caption":"The Australian Bureau of Statistics has called for citizen participation in decisions about the next Census.","credit":"AP","fdcid":"fdcx,fdcx~doc6qysv4q9bth4yyrm5ep","id":"98887a7c9b7b2816d58dffe68fabf4b0a13d518a","source":"not-for-syndication"},"type":"image"}},"byline":"Jenna Price","closeComments":false,"headlines":{"headline":"How are you feeling? 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