#Genesys ServiceNow CTI integration

[novelvox]

Learn how to bridge integration gaps between Genesys and ServiceNow for a unified customer service experience. Optimize workflows and enhance productivity with seamless Genesys ServiceNow CTI integration. Read our latest blog to know more!

[novelvox]

ServiceNow CTI Connector

Empower agents to do more by bringing your telephony system and ServiceNow together. Enhance operational efficiencies with on-premise ServiceNow CTI integration for Cisco Finesse, Avaya, Webex, Genesys, Amazon Connect, Five9, NICE, and Zoom Contact Centers.

[novelvox]

Integrate ServiceNow CTI Connector seamlessly to transform your customer service! Elevate agent efficiency, enhance CX, and streamline communication. Explore the power of NovelVox CTI Connectors for a revolutionized contact center experience. Feel free to reach out to us at marketing@novelvox.com

[novelvox]

Integrate ServiceNow CTI seamlessly to transform your customer service! Elevate agent efficiency, enhance CX, and streamline communication. Explore the power of NovelVox CTI Connectors for a revolutionized contact center experience. Feel free to reach out to us at marketing@novelvox.com

[novelvox]

Integrate ServiceNow CTI seamlessly to transform your customer service! Elevate agent efficiency, enhance CX, and streamline communication. Explore the power of ServiceNow CTI Connectors for a revolutionized contact center experience. Feel free to reach out to us at marketing@novelvox.com

[novelvox]

Improve agent performance with NovelVox's Genesys ServiceNow CTI integration. Get beyond traditional voice interactions with omni-channel CTI for Genesys. Utilize the embedded CTI interface to access real-time data from connected channels, including email and chat.

[novelvox]

Streamline your ServiceNow operations with the powerful Genesys CTI Connector by NovelVox. Enhance agent productivity, deliver exceptional customer experiences, and seamlessly integrate telephony capabilities into your ServiceNow environment. 

[novelvox]

Using Computer Telephony Integration, or CTI, a phone system can be connected to an agent or supervisor's desktop. NovelVox offers Computer Telephony Integration (CTI) for Cisco CTI, Avaya CTI, Genesys CTI, and Mitel CTI. CTI connectors can be used for many things, including identification, routing, and recording.