#also like post mixes need some work in terms of your new stuff. algos get min-maxed
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@staff reqs/ideas in tags? Also honestly doing some data collection and idea fielding might not be the worst idea. Throw out some surveys or polls (lol) maybe and get what people like, dislike, use, don't use (though the latter hopefully y'all have click metrics for).
Idk, I feel like there's a way to solve this without devolving into every other platform. I avoid algos myself, it's why I'm here, and I'm a SWE. It's organic here, and I can breathe.
On the complete other side, open source social sounds like a trip and a fantastic idea from my perspective, lolol. (Idk how easy, very different from what I work with)
If y'all do open source people can add/make shit and really lean into the "customizable" brand. You could even market that a little. A build kit, premade stuff, etc.
I think things use to be more customizable anyway. Like lean into yee old neigh myspace level stuff, I bet people would lose their minds (in a good way) with like cool blog wallpaper and stuff. Really hone in on that individuality.
I could go on. Yes and your site's current direction friends, and don't make it into something it's not, which everyone else seems to be dying doing anyway. That's what I'd say.
Tumblr’s Core Product Strategy
Here at Tumblr, we’ve been working hard on reorganizing how we work in a bid to gain more users. A larger user base means a more sustainable company, and means we get to stick around and do this thing with you all a bit longer. What follows is the strategy we're using to accomplish the goal of user growth. The @labs group has published a bit already, but this is bigger. We’re publishing it publicly for the first time, in an effort to work more transparently with all of you in the Tumblr community. This strategy provides guidance amid limited resources, allowing our teams to focus on specific key areas to ensure Tumblr’s future.
The Diagnosis
In order for Tumblr to grow, we need to fix the core experience that makes Tumblr a useful place for users. The underlying problem is that Tumblr is not easy to use. Historically, we have expected users to curate their feeds and lean into curating their experience. But this expectation introduces friction to the user experience and only serves a small portion of our audience.Â
Tumblr’s competitive advantage lies in its unique content and vibrant communities. As the forerunner of internet culture, Tumblr encompasses a wide range of interests, such as entertainment, art, gaming, fandom, fashion, and music. People come to Tumblr to immerse themselves in this culture, making it essential for us to ensure a seamless connection between people and content.Â
To guarantee Tumblr’s continued success, we’ve got to prioritize fostering that seamless connection between people and content. This involves attracting and retaining new users and creators, nurturing their growth, and encouraging frequent engagement with the platform.
Our Guiding Principles
To enhance Tumblr’s usability, we must address these core guiding principles.
Expand the ways new users can discover and sign up for Tumblr.
Provide high-quality content with every app launch.
Facilitate easier user participation in conversations.
Retain and grow our creator base.
Create patterns that encourage users to keep returning to Tumblr.
Improve the platform’s performance, stability, and quality.
Below is a deep dive into each of these principles.
Principle 1: Expand the ways new users can discover and sign up for Tumblr.
Tumblr has a “top of the funnel” issue in converting non-users into engaged logged-in users. We also have not invested in industry standard SEO practices to ensure a robust top of the funnel. The referral traffic that we do get from external sources is dispersed across different pages with inconsistent user experiences, which results in a missed opportunity to convert these users into regular Tumblr users. For example, users from search engines often land on pages within the blog network and blog view—where there isn’t much of a reason to sign up.Â
We need to experiment with logged-out tumblr.com to ensure we are capturing the highest potential conversion rate for visitors into sign-ups and log-ins. We might want to explore showing the potential future user the full breadth of content that Tumblr has to offer on our logged-out pages. We want people to be able to easily understand the potential behind Tumblr without having to navigate multiple tabs and pages to figure it out. Our current logged-out explore page does very little to help users understand “what is Tumblr.” which is a missed opportunity to get people excited about joining the site.
Actions & Next Steps
Improving Tumblr’s search engine optimization (SEO) practices to be in line with industry standards.
Experiment with logged out tumblr.com to achieve the highest conversion rate for sign-ups and log-ins, explore ways for visitors to “get” Tumblr and entice them to sign up.
Principle 2: Provide high-quality content with every app launch.
We need to ensure the highest quality user experience by presenting fresh and relevant content tailored to the user’s diverse interests during each session. If the user has a bad content experience, the fault lies with the product.
The default position should always be that the user does not know how to navigate the application. Additionally, we need to ensure that when people search for content related to their interests, it is easily accessible without any confusing limitations or unexpected roadblocks in their journey.
Being a 15-year-old brand is tough because the brand carries the baggage of a person’s preconceived impressions of Tumblr. On average, a user only sees 25 posts per session, so the first 25 posts have to convey the value of Tumblr: it is a vibrant community with lots of untapped potential. We never want to leave the user believing that Tumblr is a place that is stale and not relevant.Â
Actions & Next Steps
Deliver great content each time the app is opened.
Make it easier for users to understand where the vibrant communities on Tumblr are.Â
Improve our algorithmic ranking capabilities across all feeds.Â
Principle 3: Facilitate easier user participation in conversations.
Part of Tumblr’s charm lies in its capacity to showcase the evolution of conversations and the clever remarks found within reblog chains and replies. Engaging in these discussions should be enjoyable and effortless.
Unfortunately, the current way that conversations work on Tumblr across replies and reblogs is confusing for new users. The limitations around engaging with individual reblogs, replies only applying to the original post, and the inability to easily follow threaded conversations make it difficult for users to join the conversation.
Actions & Next Steps
Address the confusion within replies and reblogs.
Improve the conversational posting features around replies and reblogs.Â
Allow engagements on individual replies and reblogs.
Make it easier for users to follow the various conversation paths within a reblog thread.Â
Remove clutter in the conversation by collapsing reblog threads.Â
Explore the feasibility of removing duplicate reblogs within a user’s Following feed.Â
Principle 4: Retain and grow our creator base.
Creators are essential to the Tumblr community. However, we haven’t always had a consistent and coordinated effort around retaining, nurturing, and growing our creator base. Â
Being a new creator on Tumblr can be intimidating, with a high likelihood of leaving or disappointment upon sharing creations without receiving engagement or feedback. We need to ensure that we have the expected creator tools and foster the rewarding feedback loops that keep creators around and enable them to thrive.
The lack of feedback stems from the outdated decision to only show content from followed blogs on the main dashboard feed (“Following”), perpetuating a cycle where popular blogs continue to gain more visibility at the expense of helping new creators. To address this, we need to prioritize supporting and nurturing the growth of new creators on the platform.
It is also imperative that creators, like everyone on Tumblr, feel safe and in control of their experience. Whether it be an ask from the community or engagement on a post, being successful on Tumblr should never feel like a punishing experience.
Actions & Next Steps
Get creators’ new content in front of people who are interested in it.Â
Improve the feedback loop for creators, incentivizing them to continue posting.
Build mechanisms to protect creators from being spammed by notifications when they go viral.
Expand ways to co-create content, such as by adding the capability to embed Tumblr links in posts.
Principle 5: Create patterns that encourage users to keep returning to Tumblr.
Push notifications and emails are essential tools to increase user engagement, improve user retention, and facilitate content discovery. Our strategy of reaching out to you, the user, should be well-coordinated across product, commercial, and marketing teams.
Our messaging strategy needs to be personalized and adapt to a user’s shifting interests. Our messages should keep users in the know on the latest activity in their community, as well as keeping Tumblr top of mind as the place to go for witty takes and remixes of the latest shows and real-life events. Â
Most importantly, our messages should be thoughtful and should never come across as spammy. Â
Actions & Next Steps
Conduct an audit of our messaging strategy.
Address the issue of notifications getting too noisy; throttle, collapse or mute notifications where necessary. Â
Identify opportunities for personalization within our email messages.Â
Test what the right daily push notification limit is.Â
Send emails when a user has push notifications switched off.
Principle 6: Performance, stability and quality.
The stability and performance of our mobile apps have declined. There is a large backlog of production issues, with more bugs created than resolved over the last 300 days. If this continues, roughly one new unresolved production issue will be created every two days. Apps and backend systems that work well and don't crash are the foundation of a great Tumblr experience. Improving performance, stability, and quality will help us achieve sustainable operations for Tumblr.
Improve performance and stability: deliver crash-free, responsive, and fast-loading apps on Android, iOS, and web.
Improve quality: deliver the highest quality Tumblr experience to our users.Â
Move faster: provide APIs and services to unblock core product initiatives and launch new features coming out of Labs.
Conclusion
Our mission has always been to empower the world’s creators. We are wholly committed to ensuring Tumblr evolves in a way that supports our current users while improving areas that attract new creators, artists, and users. You deserve a digital home that works for you. You deserve the best tools and features to connect with your communities on a platform that prioritizes the easy discoverability of high-quality content. This is an invigorating time for Tumblr, and we couldn’t be more excited about our current strategy.
#number 4 seems like a really important one that's been struggling for a while#also i think something like randomly featured or recommended tags would go a long way rather than algos#didn't recommended tags use to be a thing?#with like art in the background of the tags. you could even use tags that related users follow to build those reqs#also like post mixes need some work in terms of your new stuff. algos get min-maxed#if you force stuff instead of recommend you're gunna probably get pitchforks#you've already got the secondary page that no one looks at#honestly probably paring down on the several weird side things and coming up with a better way to broadcast fandoms and tags to circulate#content more will do more good#id say blog reqs from mutual post tags too?#which yall sort of do already but the imps a lil underwhelming with the reqed posts#side note: recommended tags and blogs have both been a thing before and don't directly shove content towards people if made unintrusive#which is entirely possible#rant >.>#oh! one last note y'all could try to do something special with tags that fit certain niches like “my art” lol
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How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
from Blogger http://ift.tt/2kkgp69 via IFTTT
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Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
from Blogger http://ift.tt/2Apphxr via SW Unlimited
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
from Blogger http://ift.tt/2BI8zI1 via IFTTT
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
0 notes
Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
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Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation...
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” - Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!
http://ift.tt/2kkbcey
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Text
How Local SEO Fits In With What You’re Already Doing
Posted by MiriamEllis
You own, work for, or market a business, but you don’t think of yourself as a Local SEO.
That’s okay. The forces of history have, in fact, conspired in some weird ways to make local search seem like an island unto itself. Out there, beyond the horizon, there may be technicians puzzling out NAP, citations, owner responses, duplicate listings, store locator widgets and the like, but it doesn’t seem like they’re talking about your job at all.
And that’s the problem.
If I could offer you a seat in my kayak, I’d paddle us over to that misty isle, and we’d go ashore. After we’d walked around a bit, talking to the locals, it would hit you that the language barrier you’d once perceived is a mere illusion, as is the distance between you.
By sunset — whoa! Look around again. This is no island. You and the Local SEOs are all mainlanders, reaching towards identical goals of customer acquisition, service, and retention via an exceedingly enriched and enriching skill set. You can use it all.
Before I paddle off into the darkness, under the rising stars, I’d like to leave you a chart that plots out how Local SEO fits in with everything you’ve been doing all along.
The roots of the divide
Why is Local SEO often treated as separate from the rest of marketing? We can narrow this down to three contributing factors:
1) Early separation of the local and organic algos
Google’s early-days local product was governed by an algorithm that was much more distinct from their organic algorithm than it is today. It was once extremely common, for example, for businesses without websites to rank well locally. This didn’t do much to form clear bridges between the offline, organic, and local marketing worlds. But, then came Google’s Pigeon Update in 2013, which signaled Google’s stated intention of deeply tying the two algorithms together.
This should ultimately impact the way industry publications, SaaS companies, and agencies present local as an extension of organic SEO, but we’re not quite there yet. I continue to encounter examples of large companies which are doing an amazing job with their website strategies, their e-commerce solutions and their paid outreach, but which are only now taking their first steps into local listings management for their hundreds of physical locations. It’s not that they’re late to the party — it’s just that they’ve only recently begun to realize what a large party their customers are having with their brands’ location data layers on the web.
2) Inheriting the paid vs. organic dichotomy
Local SEO has experienced the same lack-of-adoption/awareness as organic SEO. Agencies have long fought the uphill battle against a lopsided dependence on paid advertising. This phenomenon is highlighted by historic stats like these showing brands investing some $10 million in PPC vs. $1 million in SEO, despite studies like this one which show PPC earning less than 10% of clicks in search.
My take on this is that the transition from traditional offline paid advertising to its online analog was initially easier for many brands to get their heads around. And there have been ongoing challenges in proving direct ROI from SEO in the simple terms a PPC campaign can provide. To this day, we’re still all seeing statistics like only 17% of small businesses investing in SEO. In many ways, the SEO conundrum has simply been inherited by every Local SEO.
3) A lot to take in and on
Look at the service menu of any full-service digital marketing agency and you’ll see just how far it’s had to stretch over the past couple of decades to encompass an ever-expanding range of publicity opportunities:
Technical website audits
On-site optimization
Linkbuilding
Keyword research
Content dev and promotion
Brand building
Social media marketing
PPC management
UX audits
Conversion optimization
Etc.
Is it any wonder that agencies feel spread a bit too thin when considering how to support yet further needs and disciplines? How do you find the bandwidth, and the experts, to be able to offer:
Ongoing citation management
Local on-site SEO
Local landing page dev
Store locator SEO
Review management
Local brand building
Local link building
And abstruse forms of local Schema implementation…
And while many agencies have met the challenge by forming smart, strategic partnerships with providers specializing in Local SEO solutions, the agency is still then tasked with understanding how Local fits in with everything else they’re doing, and then explaining this to clients. At the multi-location and enterprise level, even amongst the best-known brands, high-level staffers may have no idea what it is the folks in the in-house Local SEO department are actually doing, or why their work matters.
To tie it all together … that’s what we need to do here. With a shared vision of how all practitioners are working on consumer-centric outreach, we can really get somewhere. Let’s plot this out, together:
Sharing is caring
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos, Amazon
Let’s imagine a sporting goods brand, established in 1979, that’s grown to 400 locations across the US while also becoming well-known for its e-commerce presence. Whether aspects of marketing are being outsourced or it’s all in-house, here is how 3 shared consumer-centric goals unify all parties.
As we can see from the above chart, there is definitely an overlap of techniques, particularly between SEOs and Local SEOs. Yet overall, it’s not the language or tactics, but the end game and end goals that unify all parties. Viewed properly, consumers are what make all marketing a true team effort.
Before I buy that kayak…
On my commute, I hear a radio ad promoting a holiday sale at some sporting goods store, but which brand was it?
Then I turn to the Internet to research kayak brands, and I find your website’s nicely researched, written, and optimized article comparing the best models in 2017. It’s ranking #2 organically. Those Sun Dolphins look pretty good, according to your massive comparison chart.
I think about it for a couple of days and go looking again, and I see your Adwords spot advertising your 30% off sale. This is the third time I’ve encountered your brand.
On my day off, I’m doing a local search for your brand, which has impressed me so far. I’m ready to look at these kayaks in person. Thanks to the fact that you properly managed your recent move across town by updating all of your major citations, I’m finding an accurate address on your Google My Business listing. Your reviews are mighty favorable, too. They keep mentioning how knowledgeable the staff is at your location nearest me.
And that turns out to be true. At first, I’m disappointed that I don’t see any Sun Dolphins on your shelves — your website comparison chart spoke well of them. As a sales associate approaches me, I notice in-store signage above his head, featuring a text/phone hotline for complaints. I don’t really have a complaint… not yet… but it’s good to know you care.
“I’m so sorry. We just sold out of Sun Dolphins this morning. But we can have one delivered to you within 3 days. We have in-store pickup, too,” the salesperson says. “Or, maybe you’d be interested in another model with comparable features. Let me show you.”
Turns out, your staffer isn’t just helpful — his training has made him so well-versed in your product line that he’s able to match my needs to a perfect kayak for me. I end up buying an Intex on the spot.
The cashier double-checks with me that I’ve found everything satisfactory and lets me know your brand takes feedback very seriously. She says my review would be valued, and my receipt invites me to read your reviews on Google, Yelp, and Facebook… and offers a special deal for signing up for your email newsletter.
My subsequent 5-star review signals to all departments of your company that a company-wide goal was met. Over the next year, my glowing review also influences 20 of my local neighbors to choose you over a competitor.
After my first wet, cold, and exciting kayaking trip, I realize I need to invest in a better waterproof jacket for next time. Your email newsletter hits my inbox at just the right time, announcing your Fourth of July sale. I’m about to become a repeat customer… worth up to 10x the value of my first purchase.
“No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team.” – Reid Hoffman, Co-Founder of LinkedIn
There’s a kind of magic in this adventurous mix of marketing wins. Subtract anything from the picture, and you may miss out on the customer. It’s been said that great teams beat with a single heart. The secret lies in seeing every marketing discipline and practitioner as part of your team, doing what your brand has been doing all along: working with dedication to acquire, serve and retain consumers. Whether achievement comes via citation management, conversion optimization, or a write-up in the New York Times, the end goal is identical.
It’s also long been said that the race is to the swift. Media mogul Rupert Murdoch appears to agree, stating that, in today’s world, it’s not big that beats small — it’s fast that beats slow. How quickly your brand is able to integrate all forms of on-and-offline marketing into its core strategy, leaving no team as an island, may well be what writes your future.
Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!
from https://dentistry01.wordpress.com/2017/12/04/how-local-seo-fits-in-with-what-youre-already-doing/
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