#don't have access to the U.S. accounts that belong to Spanish speakers so I've had to act as interpreter for a few of them. It's...- | Explore Tumblr posts and blogs

queenoftsage · 6 months ago

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The only interesting thing I have gone through...

in my boring AF job was the phone calls I took yesterday [all in Portuguese. Granted... The lady was pissed AF and with all her entity given right.], and the one I took today in Hmong.

Of course, both times I had to get the translation services team on deck with me to complete the calls.

Those are the only times I am wide awake during my job. lol. When something interesting happens and I don't have to listen to a million iterations of the Spanish language, or one or two randomly lost English speaking customers... Oh sorry we call them 'MeMbErS' ... bitch.. they're customers. STFU.

Also, I haven't taken English calls in a while. I feel I am forgetting the way to answer those. XD

But yeah, those were the only two phone calls in the entire time I've been in this shitty job where I was like. *gasp* OOOOOOOOOOoh listen to this language I don't speak, it's amazing! People talk! in other languages! And I'm here all stupid only speaking Spanish and English. tsk.

#Random #Or Not So Random #Headspace Talk #Thoughts #Languages #Hmong #Portuguese #Two amazing languages... I don't speak. But had a great time listening to and taking calls with interpreter and all.#... Another funny thing... UHC has been so inundated with phone calls this month... obviously.#they really did say we will make offshore agents take all the Spanish calls. I can't stay on those calls with those agents because they -#don't have access to the U.S. accounts that belong to Spanish speakers so I've had to act as interpreter for a few of them. It's...-#annoying... What is up with UHC not hiring Spanish agents? My company's Spanish agents have to act as translators too. Who's going to pay -#us more!? ........ *crickets* ...... yeah I thought so. sheesh. It's also annoying to have to explain to people I don't work for UHC. I -#work for a company that provides service for all the enemies. Aka- Most Insurance companies that specialize in medical. So yeah all the -#assholes in one. *shrugs*#We 'kindly' as the peoples put it provide good services that are useful to people. Right... That's why I've had a ton of them ask why -#their benefits were lowered this year. Sometimes when they people have UHC [which most do... I feel like 'asking them #'YOU CHOSE THIS COMPANY TO BE YOUR PROVIDERS... what did you think was going to happen? Do you not watch the news? I thought most of you-#normies DID. psssh...#anyway... I think I ranted more in the tags than I did in the actual post... lololol... go figure. I had a lot to say today.#I shall disappear for eternity now. *cackles*

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