#how are systems and software used to support customer service

[softwarereviewforall]

CAPTERRA AWARDS ENGAGEBAY AS TOP CUSTOMER SERVICE SOFTWARE

EngageBay is a customer service software that has received high ratings from users in terms of value for money and functionality. It has been recognized as an outstanding product with a value for money rating of 4.7 out of 5 and a functionality rating of 4.6 out of 5. In this article, we will discuss EngageBay reviews, EngageBay vs HubSpot, EngageBay pricing, and whether EngageBay is good according to Capterra.

EngageBay Reviews

EngageBay has received positive reviews from users on Capterra. It has an overall rating of 4.6 out of 5, and users have praised its simplicity, ease of use, and range of features. Here are some examples of EngageBay reviews from Capterra users:

“The tool is very simple to use. It integrated with our own platform easily. We have really utilized all the features such as the email marketing, CRM, automation, and social media engagement. For me, the best in nurturing and closing leads!” ~ Kentall S.

“Needed a cost prohibitive plan form that has everything to market my fitness business along with the automation. I was using multiple pieces of software well over 300+ a month and Engagebay has replaced all of them at a fraction of the price.” ~ Stephen G.

“What I like the most about EngageBay is that it’s an inclusive platform where Sales, Marketing, and Support can be able to work together on the same platform and helps these different but intertwined departments to be always in sync.” ~ Brendan C.

EngageBay vs HubSpot

EngageBay and HubSpot are both customer service software options that offer a range of features to help businesses manage their customer relationships. However, there are some differences between the two. EngageBay is a more affordable option, with a starting price of $13.80 per month, billed annually, while HubSpot offers a free version and paid plans that start at $50 per month. EngageBay is also a more user-friendly option, with a simpler interface that is easier to navigate. HubSpot, on the other hand, offers more advanced features and tools, making it a better option for larger businesses with more complex needs.

EngageBay Pricing

EngageBay offers a range of pricing plans to suit different business needs. The basic plan starts at $13.80 per month, billed annually, and includes up to 500 contacts. The advanced plan starts at $29.99 per month, billed annually, and includes unlimited contacts. EngageBay also offers a free trial of its software, allowing users to test out its features before committing to a paid plan.

Is EngageBay Good According to Capterra?

EngageBay has received positive reviews from users on Capterra, with an overall rating of 4.6 out of 5. It has been recognized as an outstanding product with a value for money rating of 4.7 out of 5 and a functionality rating of 4.6 out of 5. Capterra is a safe platform that helps businesses find and evaluate top software and business services. It does not pay for reviews, and it has review guidelines in place to ensure that reviews are honest and unbiased.

In conclusion, EngageBay is a customer service software that offers a range of features to help businesses manage their customer relationships. It has received positive reviews from users on Capterra, and it is a more affordable and user-friendly option compared to HubSpot. EngageBay offers a range of pricing plans to suit different business needs, and it is a safe and reliable option according to Capterra.

Citations: [1] https://www.capterra.com [2] https://www.capterra.com/categories/ [3] https://www.capterra.com/p/185973/HelpDesk/reviews/ [4] https://www.linkedin.com/company/capterra [5] https://www.capterra.com/customer-service-software/ [6] https://www.capterra.com/customer-service-software/s/free/

[mythalism]

i know everyone is really excited for the oblivion remake because i was too. oblivion was the first real video game i ever played when i was a kid, and is literally the reason i am a gamer today, but BDS has called for a microsoft boycott, and that includes anything made by bethesda.

this isn't just a "oh they have some obscure business partnerships in isr*el" or "oh they donate to this or that lobby" sort of boycott either, although those are important too. my tone is not meant to be flippant about them, but rather i want to emphasize the gravity of how microsoft directly and deliberately contributes to the palestinian death toll daily, in a way that is uniquely cruel and complicit.

microsoft has had a $35 million dollar contract with the isr*eli military since 2002. they provide cloud storage for surveillance data of gazan civillians, and an artificial intelligence program called a "mass assassination factory" to assist in planning and targeting their attacks, many of which are on civilians or involve mass civilian casualties.

microsoft's service agreements with the isr*eli military also includes the CPU responsible for the military's tech infrastructure, military intelligence units that develop spy technology used against palestinians and lebanese, the maintenance of the palestinian population registry that tracks and (illegally) limits the movement of palestinains in the west bank and gaza, their air force targeting database, and much more. they work closely with isr*eli military intelligence agencies on surveillance systems used to monitor palestians, provide specialized consulting, technical and engineering support, hosts training software for the IOF, provide financial support to organizations based in the illegally occupied west bank, and have repeatedly invested in isr*eli start ups specializing in war technology.

in 2020, internal and external pressure forced microsoft to pull out of its 74 million dollar investment in an isr*eli company that violated international law due to its use of facial recognition technology for military surveillance.

in 2021, microsoft signed a new, 3-year contract with the isr*eli ministry of defense worth $133 million dollars. the isr*eli military is microsoft's second largest military customer. the first? the united states.

you can read more (w/ sources) about microsoft's complicity here.

BDS asks us to boycott microsoft products whenever possible.

microsoft is directly complicit in countless isr*eli war crimes, and the money you provide them will further proliferate this violence. i know the oblivion remake was exciting, but please, consider the lives of palestinians above your own nostalgia. no one is free until everyone is free.

[donjuaninhell]

How I ditched streaming services and learned to love Linux: A step-by-step guide to building your very own personal media streaming server (V2.0: REVISED AND EXPANDED EDITION)

This is a revised, corrected and expanded version of my tutorial on setting up a personal media server that previously appeared on my old blog (donjuan-auxenfers). I expect that that post is still making the rounds (hopefully with my addendum on modifying group share permissions in Ubuntu to circumvent 0x8007003B "Unexpected Network Error" messages in Windows 10/11 when transferring files) but I have no way of checking. Anyway this new revised version of the tutorial corrects one or two small errors I discovered when rereading what I wrote, adds links to all products mentioned and is just more polished generally. I also expanded it a bit, pointing more adventurous users toward programs such as Sonarr/Radarr/Lidarr and Overseerr which can be used for automating user requests and media collection.

So then, what is this tutorial? This is a tutorial on how to build and set up your own personal media server using Ubuntu as an operating system and Plex (or Jellyfin) to not only manage your media, but to also stream that media to your devices both at home and abroad anywhere in the world where you have an internet connection. Its intent is to show you how building a personal media server and stuffing it full of films, TV, and music that you acquired through indiscriminate and voracious media piracy various legal methods will free you to completely ditch paid streaming services. No more will you have to pay for Disney+, Netflix, HBOMAX, Hulu, Amazon Prime, Peacock, CBS All Access, Paramount+, Crave or any other streaming service that is not named Criterion Channel. Instead whenever you want to watch your favourite films and television shows, you’ll have your own personal service that only features things that you want to see, with files that you have control over. And for music fans out there, both Jellyfin and Plex support music streaming, meaning you can even ditch music streaming services. Goodbye Spotify, Youtube Music, Tidal and Apple Music, welcome back unreasonably large MP3 (or FLAC) collections.

On the hardware front, I’m going to offer a few options catered towards different budgets and media library sizes. The cost of getting a media server up and running using this guide will cost you anywhere from $450 CAD/$325 USD at the low end to $1500 CAD/$1100 USD at the high end (it could go higher). My server was priced closer to the higher figure, but I went and got a lot more storage than most people need. If that seems like a little much, consider for a moment, do you have a roommate, a close friend, or a family member who would be willing to chip in a few bucks towards your little project provided they get access? Well that's how I funded my server. It might also be worth thinking about the cost over time, i.e. how much you spend yearly on subscriptions vs. a one time cost of setting up a server. Additionally there's just the joy of being able to scream "fuck you" at all those show cancelling, library deleting, hedge fund vampire CEOs who run the studios through denying them your money. Drive a stake through David Zaslav's heart.

On the software side I will walk you step-by-step through installing Ubuntu as your server's operating system, configuring your storage as a RAIDz array with ZFS, sharing your zpool to Windows with Samba, running a remote connection between your server and your Windows PC, and then a little about started with Plex/Jellyfin. Every terminal command you will need to input will be provided, and I even share a custom #bash script that will make used vs. available drive space on your server display correctly in Windows.

If you have a different preferred flavour of Linux (Arch, Manjaro, Redhat, Fedora, Mint, OpenSUSE, CentOS, Slackware etc. et. al.) and are aching to tell me off for being basic and using Ubuntu, this tutorial is not for you. The sort of person with a preferred Linux distro is the sort of person who can do this sort of thing in their sleep. Also I don't care. This tutorial is intended for the average home computer user. This is also why we’re not using a more exotic home server solution like running everything through Docker Containers and managing it through a dashboard like Homarr or Heimdall. While such solutions are fantastic and can be very easy to maintain once you have it all set up, wrapping your brain around Docker is a whole thing in and of itself. If you do follow this tutorial and had fun putting everything together, then I would encourage you to return in a year’s time, do your research and set up everything with Docker Containers.

Lastly, this is a tutorial aimed at Windows users. Although I was a daily user of OS X for many years (roughly 2008-2023) and I've dabbled quite a bit with various Linux distributions (mostly Ubuntu and Manjaro), my primary OS these days is Windows 11. Many things in this tutorial will still be applicable to Mac users, but others (e.g. setting up shares) you will have to look up for yourself. I doubt it would be difficult to do so.

Nothing in this tutorial will require feats of computing expertise. All you will need is a basic computer literacy (i.e. an understanding of what a filesystem and directory are, and a degree of comfort in the settings menu) and a willingness to learn a thing or two. While this guide may look overwhelming at first glance, it is only because I want to be as thorough as possible. I want you to understand exactly what it is you're doing, I don't want you to just blindly follow steps. If you half-way know what you’re doing, you will be much better prepared if you ever need to troubleshoot.

Honestly, once you have all the hardware ready it shouldn't take more than an afternoon or two to get everything up and running.

(This tutorial is just shy of seven thousand words long so the rest is under the cut.)

Step One: Choosing Your Hardware

Linux is a light weight operating system, depending on the distribution there's close to no bloat. There are recent distributions available at this very moment that will run perfectly fine on a fourteen year old i3 with 4GB of RAM. Moreover, running Plex or Jellyfin isn’t resource intensive in 90% of use cases. All this is to say, we don’t require an expensive or powerful computer. This means that there are several options available: 1) use an old computer you already have sitting around but aren't using 2) buy a used workstation from eBay, or what I believe to be the best option, 3) order an N100 Mini-PC from AliExpress or Amazon.

Note: If you already have an old PC sitting around that you’ve decided to use, fantastic, move on to the next step.

When weighing your options, keep a few things in mind: the number of people you expect to be streaming simultaneously at any one time, the resolution and bitrate of your media library (4k video takes a lot more processing power than 1080p) and most importantly, how many of those clients are going to be transcoding at any one time. Transcoding is what happens when the playback device does not natively support direct playback of the source file. This can happen for a number of reasons, such as the playback device's native resolution being lower than the file's internal resolution, or because the source file was encoded in a video codec unsupported by the playback device.

Ideally we want any transcoding to be performed by hardware. This means we should be looking for a computer with an Intel processor with Quick Sync. Quick Sync is a dedicated core on the CPU die designed specifically for video encoding and decoding. This specialized hardware makes for highly efficient transcoding both in terms of processing overhead and power draw. Without these Quick Sync cores, transcoding must be brute forced through software. This takes up much more of a CPU’s processing power and requires much more energy. But not all Quick Sync cores are created equal and you need to keep this in mind if you've decided either to use an old computer or to shop for a used workstation on eBay

Any Intel processor from second generation Core (Sandy Bridge circa 2011) onward has Quick Sync cores. It's not until 6th gen (Skylake), however, that the cores support the H.265 HEVC codec. Intel’s 10th gen (Comet Lake) processors introduce support for 10bit HEVC and HDR tone mapping. And the recent 12th gen (Alder Lake) processors brought with them hardware AV1 decoding. As an example, while an 8th gen (Kaby Lake) i5-8500 will be able to hardware transcode a H.265 encoded file, it will fall back to software transcoding if given a 10bit H.265 file. If you’ve decided to use that old PC or to look on eBay for an old Dell Optiplex keep this in mind.

Note 1: The price of old workstations varies wildly and fluctuates frequently. If you get lucky and go shopping shortly after a workplace has liquidated a large number of their workstations you can find deals for as low as $100 on a barebones system, but generally an i5-8500 workstation with 16gb RAM will cost you somewhere in the area of $260 CAD/$200 USD.

Note 2: The AMD equivalent to Quick Sync is called Video Core Next, and while it's fine, it's not as efficient and not as mature a technology. It was only introduced with the first generation Ryzen CPUs and it only got decent with their newest CPUs, we want something cheap.

Alternatively you could forgo having to keep track of what generation of CPU is equipped with Quick Sync cores that feature support for which codecs, and just buy an N100 mini-PC. For around the same price or less of a used workstation you can pick up a mini-PC with an Intel N100 processor. The N100 is a four-core processor based on the 12th gen Alder Lake architecture and comes equipped with the latest revision of the Quick Sync cores. These little processors offer astounding hardware transcoding capabilities for their size and power draw. Otherwise they perform equivalent to an i5-6500, which isn't a terrible CPU. A friend of mine uses an N100 machine as a dedicated retro emulation gaming system and it does everything up to 6th generation consoles just fine. The N100 is also a remarkably efficient chip, it sips power. In fact, the difference between running one of these and an old workstation could work out to hundreds of dollars a year in energy bills depending on where you live.

You can find these Mini-PCs all over Amazon or for a little cheaper on AliExpress. They range in price from $170 CAD/$125 USD for a no name N100 with 8GB RAM to $280 CAD/$200 USD for a Beelink S12 Pro with 16GB RAM. The brand doesn't really matter, they're all coming from the same three factories in Shenzen, go for whichever one fits your budget or has features you want. 8GB RAM should be enough, Linux is lightweight and Plex only calls for 2GB RAM. 16GB RAM might result in a slightly snappier experience, especially with ZFS. A 256GB SSD is more than enough for what we need as a boot drive, but going for a bigger drive might allow you to get away with things like creating preview thumbnails for Plex, but it’s up to you and your budget.

The Mini-PC I wound up buying was a Firebat AK2 Plus with 8GB RAM and a 256GB SSD. It looks like this:

Note: Be forewarned that if you decide to order a Mini-PC from AliExpress, note the type of power adapter it ships with. The mini-PC I bought came with an EU power adapter and I had to supply my own North American power supply. Thankfully this is a minor issue as barrel plug 30W/12V/2.5A power adapters are easy to find and can be had for $10.

Step Two: Choosing Your Storage

Storage is the most important part of our build. It is also the most expensive. Thankfully it’s also the most easily upgrade-able down the line.

For people with a smaller media collection (4TB to 8TB), a more limited budget, or who will only ever have two simultaneous streams running, I would say that the most economical course of action would be to buy a USB 3.0 8TB external HDD. Something like this one from Western Digital or this one from Seagate. One of these external drives will cost you in the area of $200 CAD/$140 USD. Down the line you could add a second external drive or replace it with a multi-drive RAIDz set up such as detailed below.

If a single external drive the path for you, move on to step three.

For people with larger media libraries (12TB+), who prefer media in 4k, or care who about data redundancy, the answer is a RAID array featuring multiple HDDs in an enclosure.

Note: If you are using an old PC or used workstatiom as your server and have the room for at least three 3.5" drives, and as many open SATA ports on your mother board you won't need an enclosure, just install the drives into the case. If your old computer is a laptop or doesn’t have room for more internal drives, then I would suggest an enclosure.

The minimum number of drives needed to run a RAIDz array is three, and seeing as RAIDz is what we will be using, you should be looking for an enclosure with three to five bays. I think that four disks makes for a good compromise for a home server. Regardless of whether you go for a three, four, or five bay enclosure, do be aware that in a RAIDz array the space equivalent of one of the drives will be dedicated to parity at a ratio expressed by the equation 1 − 1/n i.e. in a four bay enclosure equipped with four 12TB drives, if we configured our drives in a RAIDz1 array we would be left with a total of 36TB of usable space (48TB raw size). The reason for why we might sacrifice storage space in such a manner will be explained in the next section.

A four bay enclosure will cost somewhere in the area of $200 CDN/$140 USD. You don't need anything fancy, we don't need anything with hardware RAID controls (RAIDz is done entirely in software) or even USB-C. An enclosure with USB 3.0 will perform perfectly fine. Don’t worry too much about USB speed bottlenecks. A mechanical HDD will be limited by the speed of its mechanism long before before it will be limited by the speed of a USB connection. I've seen decent looking enclosures from TerraMaster, Yottamaster, Mediasonic and Sabrent.

When it comes to selecting the drives, as of this writing, the best value (dollar per gigabyte) are those in the range of 12TB to 20TB. I settled on 12TB drives myself. If 12TB to 20TB drives are out of your budget, go with what you can afford, or look into refurbished drives. I'm not sold on the idea of refurbished drives but many people swear by them.

When shopping for harddrives, search for drives designed specifically for NAS use. Drives designed for NAS use typically have better vibration dampening and are designed to be active 24/7. They will also often make use of CMR (conventional magnetic recording) as opposed to SMR (shingled magnetic recording). This nets them a sizable read/write performance bump over typical desktop drives. Seagate Ironwolf and Toshiba NAS are both well regarded brands when it comes to NAS drives. I would avoid Western Digital Red drives at this time. WD Reds were a go to recommendation up until earlier this year when it was revealed that they feature firmware that will throw up false SMART warnings telling you to replace the drive at the three year mark quite often when there is nothing at all wrong with that drive. It will likely even be good for another six, seven, or more years.

Step Three: Installing Linux

For this step you will need a USB thumbdrive of at least 6GB in capacity, an .ISO of Ubuntu, and a way to make that thumbdrive bootable media.

First download a copy of Ubuntu desktop (for best performance we could download the Server release, but for new Linux users I would recommend against the server release. The server release is strictly command line interface only, and having a GUI is very helpful for most people. Not many people are wholly comfortable doing everything through the command line, I'm certainly not one of them, and I grew up with DOS 6.0. 22.04.3 Jammy Jellyfish is the current Long Term Service release, this is the one to get.

Download the .ISO and then download and install balenaEtcher on your Windows PC. BalenaEtcher is an easy to use program for creating bootable media, you simply insert your thumbdrive, select the .ISO you just downloaded, and it will create a bootable installation media for you.

Once you've made a bootable media and you've got your Mini-PC (or you old PC/used workstation) in front of you, hook it directly into your router with an ethernet cable, and then plug in the HDD enclosure, a monitor, a mouse and a keyboard. Now turn that sucker on and hit whatever key gets you into the BIOS (typically ESC, DEL or F2). If you’re using a Mini-PC check to make sure that the P1 and P2 power limits are set correctly, my N100's P1 limit was set at 10W, a full 20W under the chip's power limit. Also make sure that the RAM is running at the advertised speed. My Mini-PC’s RAM was set at 2333Mhz out of the box when it should have been 3200Mhz. Once you’ve done that, key over to the boot order and place the USB drive first in the boot order. Then save the BIOS settings and restart.

After you restart you’ll be greeted by Ubuntu's installation screen. Installing Ubuntu is really straight forward, select the "minimal" installation option, as we won't need anything on this computer except for a browser (Ubuntu comes preinstalled with Firefox) and Plex Media Server/Jellyfin Media Server. Also remember to delete and reformat that Windows partition! We don't need it.

Step Four: Installing ZFS and Setting Up the RAIDz Array

Note: If you opted for just a single external HDD skip this step and move onto setting up a Samba share.

Once Ubuntu is installed it's time to configure our storage by installing ZFS to build our RAIDz array. ZFS is a "next-gen" file system that is both massively flexible and massively complex. It's capable of snapshot backup, self healing error correction, ZFS pools can be configured with drives operating in a supplemental manner alongside the storage vdev (e.g. fast cache, dedicated secondary intent log, hot swap spares etc.). It's also a file system very amenable to fine tuning. Block and sector size are adjustable to use case and you're afforded the option of different methods of inline compression. If you'd like a very detailed overview and explanation of its various features and tips on tuning a ZFS array check out these articles from Ars Technica. For now we're going to ignore all these features and keep it simple, we're going to pull our drives together into a single vdev running in RAIDz which will be the entirety of our zpool, no fancy cache drive or SLOG.

Open up the terminal and type the following commands:

sudo apt update

then

sudo apt install zfsutils-linux

This will install the ZFS utility. Verify that it's installed with the following command:

zfs --version

Now, it's time to check that the HDDs we have in the enclosure are healthy, running, and recognized. We also want to find out their device IDs and take note of them:

sudo fdisk -1

Note: You might be wondering why some of these commands require "sudo" in front of them while others don't. "Sudo" is short for "super user do”. When and where "sudo" is used has to do with the way permissions are set up in Linux. Only the "root" user has the access level to perform certain tasks in Linux. As a matter of security and safety regular user accounts are kept separate from the "root" user. It's not advised (or even possible) to boot into Linux as "root" with most modern distributions. Instead by using "sudo" our regular user account is temporarily given the power to do otherwise forbidden things. Don't worry about it too much at this stage, but if you want to know more check out this introduction.

If everything is working you should get a list of the various drives detected along with their device IDs which will look like this: /dev/sdc. You can also check the device IDs of the drives by opening the disk utility app. Jot these IDs down as we'll need them for our next step, creating our RAIDz array.

RAIDz is similar to RAID-5 in that instead of striping your data over multiple disks, exchanging redundancy for speed and available space (RAID-0), or mirroring your data writing by two copies of every piece (RAID-1), it instead writes parity blocks across the disks in addition to striping, this provides a balance of speed, redundancy and available space. If a single drive fails, the parity blocks on the working drives can be used to reconstruct the entire array as soon as a replacement drive is added.

Additionally, RAIDz improves over some of the common RAID-5 flaws. It's more resilient and capable of self healing, as it is capable of automatically checking for errors against a checksum. It's more forgiving in this way, and it's likely that you'll be able to detect when a drive is dying well before it fails. A RAIDz array can survive the loss of any one drive.

Note: While RAIDz is indeed resilient, if a second drive fails during the rebuild, you're fucked. Always keep backups of things you can't afford to lose. This tutorial, however, is not about proper data safety.

To create the pool, use the following command:

sudo zpool create "zpoolnamehere" raidz "device IDs of drives we're putting in the pool"

For example, let's creatively name our zpool "mypool". This poil will consist of four drives which have the device IDs: sdb, sdc, sdd, and sde. The resulting command will look like this:

sudo zpool create mypool raidz /dev/sdb /dev/sdc /dev/sdd /dev/sde

If as an example you bought five HDDs and decided you wanted more redundancy dedicating two drive to this purpose, we would modify the command to "raidz2" and the command would look something like the following:

sudo zpool create mypool raidz2 /dev/sdb /dev/sdc /dev/sdd /dev/sde /dev/sdf

An array configured like this is known as RAIDz2 and is able to survive two disk failures.

Once the zpool has been created, we can check its status with the command:

zpool status

Or more concisely with:

zpool list

The nice thing about ZFS as a file system is that a pool is ready to go immediately after creation. If we were to set up a traditional RAID-5 array using mbam, we'd have to sit through a potentially hours long process of reformatting and partitioning the drives. Instead we're ready to go right out the gates.

The zpool should be automatically mounted to the filesystem after creation, check on that with the following:

df -hT | grep zfs

Note: If your computer ever loses power suddenly, say in event of a power outage, you may have to re-import your pool. In most cases, ZFS will automatically import and mount your pool, but if it doesn’t and you can't see your array, simply open the terminal and type sudo zpool import -a.

By default a zpool is mounted at /"zpoolname". The pool should be under our ownership but let's make sure with the following command:

sudo chown -R "yourlinuxusername" /"zpoolname"

Note: Changing file and folder ownership with "chown" and file and folder permissions with "chmod" are essential commands for much of the admin work in Linux, but we won't be dealing with them extensively in this guide. If you'd like a deeper tutorial and explanation you can check out these two guides: chown and chmod.

You can access the zpool file system through the GUI by opening the file manager (the Ubuntu default file manager is called Nautilus) and clicking on "Other Locations" on the sidebar, then entering the Ubuntu file system and looking for a folder with your pool's name. Bookmark the folder on the sidebar for easy access.

Your storage pool is now ready to go. Assuming that we already have some files on our Windows PC we want to copy to over, we're going to need to install and configure Samba to make the pool accessible in Windows.

Step Five: Setting Up Samba/Sharing

Samba is what's going to let us share the zpool with Windows and allow us to write to it from our Windows machine. First let's install Samba with the following commands:

sudo apt-get update

then

sudo apt-get install samba

Next create a password for Samba.

sudo smbpswd -a "yourlinuxusername"

It will then prompt you to create a password. Just reuse your Ubuntu user password for simplicity's sake.

Note: if you're using just a single external drive replace the zpool location in the following commands with wherever it is your external drive is mounted, for more information see this guide on mounting an external drive in Ubuntu.

After you've created a password we're going to create a shareable folder in our pool with this command

mkdir /"zpoolname"/"foldername"

Now we're going to open the smb.conf file and make that folder shareable. Enter the following command.

sudo nano /etc/samba/smb.conf

This will open the .conf file in nano, the terminal text editor program. Now at the end of smb.conf add the following entry:

["foldername"]

path = /"zpoolname"/"foldername"

available = yes

valid users = "yourlinuxusername"

read only = no

writable = yes

browseable = yes

guest ok = no

Ensure that there are no line breaks between the lines and that there's a space on both sides of the equals sign. Our next step is to allow Samba traffic through the firewall:

sudo ufw allow samba

Finally restart the Samba service:

sudo systemctl restart smbd

At this point we'll be able to access to the pool, browse its contents, and read and write to it from Windows. But there's one more thing left to do, Windows doesn't natively support the ZFS file systems and will read the used/available/total space in the pool incorrectly. Windows will read available space as total drive space, and all used space as null. This leads to Windows only displaying a dwindling amount of "available" space as the drives are filled. We can fix this! Functionally this doesn't actually matter, we can still write and read to and from the disk, it just makes it difficult to tell at a glance the proportion of used/available space, so this is an optional step but one I recommend (this step is also unnecessary if you're just using a single external drive). What we're going to do is write a little shell script in #bash. Open nano with the terminal with the command:

nano

Now insert the following code:

#!/bin/bash CUR_PATH=`pwd` ZFS_CHECK_OUTPUT=$(zfs get type $CUR_PATH 2>&1 > /dev/null) > /dev/null if [[ $ZFS_CHECK_OUTPUT == *not\ a\ ZFS* ]] then IS_ZFS=false else IS_ZFS=true fi if [[ $IS_ZFS = false ]] then df $CUR_PATH | tail -1 | awk '{print $2" "$4}' else USED=$((`zfs get -o value -Hp used $CUR_PATH` / 1024)) > /dev/null AVAIL=$((`zfs get -o value -Hp available $CUR_PATH` / 1024)) > /dev/null TOTAL=$(($USED+$AVAIL)) > /dev/null echo $TOTAL $AVAIL fi

Save the script as "dfree.sh" to /home/"yourlinuxusername" then change the ownership of the file to make it executable with this command:

sudo chmod 774 dfree.sh

Now open smb.conf with sudo again:

sudo nano /etc/samba/smb.conf

Now add this entry to the top of the configuration file to direct Samba to use the results of our script when Windows asks for a reading on the pool's used/available/total drive space:

[global]

dfree command = /home/"yourlinuxusername"/dfree.sh

Save the changes to smb.conf and then restart Samba again with the terminal:

sudo systemctl restart smbd

Now there’s one more thing we need to do to fully set up the Samba share, and that’s to modify a hidden group permission. In the terminal window type the following command:

usermod -a -G sambashare “yourlinuxusername”

Then restart samba again:

sudo systemctl restart smbd

If we don’t do this last step, everything will appear to work fine, and you will even be able to see and map the drive from Windows and even begin transferring files, but you'd soon run into a lot of frustration. As every ten minutes or so a file would fail to transfer and you would get a window announcing “0x8007003B Unexpected Network Error”. This window would require your manual input to continue the transfer with the file next in the queue. And at the end it would reattempt to transfer whichever files failed the first time around. 99% of the time they’ll go through that second try, but this is still all a major pain in the ass. Especially if you’ve got a lot of data to transfer or you want to step away from the computer for a while.

It turns out samba can act a little weirdly with the higher read/write speeds of RAIDz arrays and transfers from Windows, and will intermittently crash and restart itself if this group option isn’t changed. Inputting the above command will prevent you from ever seeing that window.

The last thing we're going to do before switching over to our Windows PC is grab the IP address of our Linux machine. Enter the following command:

hostname -I

This will spit out this computer's IP address on the local network (it will look something like 192.168.0.x), write it down. It might be a good idea once you're done here to go into your router settings and reserving that IP for your Linux system in the DHCP settings. Check the manual for your specific model router on how to access its settings, typically it can be accessed by opening a browser and typing http:\\192.168.0.1 in the address bar, but your router may be different.

Okay we’re done with our Linux computer for now. Get on over to your Windows PC, open File Explorer, right click on Network and click "Map network drive". Select Z: as the drive letter (you don't want to map the network drive to a letter you could conceivably be using for other purposes) and enter the IP of your Linux machine and location of the share like so: \\"LINUXCOMPUTERLOCALIPADDRESSGOESHERE"\"zpoolnamegoeshere"\. Windows will then ask you for your username and password, enter the ones you set earlier in Samba and you're good. If you've done everything right it should look something like this:

You can now start moving media over from Windows to the share folder. It's a good idea to have a hard line running to all machines. Moving files over Wi-Fi is going to be tortuously slow, the only thing that’s going to make the transfer time tolerable (hours instead of days) is a solid wired connection between both machines and your router.

Step Six: Setting Up Remote Desktop Access to Your Server

After the server is up and going, you’ll want to be able to access it remotely from Windows. Barring serious maintenance/updates, this is how you'll access it most of the time. On your Linux system open the terminal and enter:

sudo apt install xrdp

Then:

sudo systemctl enable xrdp

Once it's finished installing, open “Settings” on the sidebar and turn off "automatic login" in the User category. Then log out of your account. Attempting to remotely connect to your Linux computer while you’re logged in will result in a black screen!

Now get back on your Windows PC, open search and look for "RDP". A program called "Remote Desktop Connection" should pop up, open this program as an administrator by right-clicking and selecting “run as an administrator”. You’ll be greeted with a window. In the field marked “Computer” type in the IP address of your Linux computer. Press connect and you'll be greeted with a new window and prompt asking for your username and password. Enter your Ubuntu username and password here.

If everything went right, you’ll be logged into your Linux computer. If the performance is sluggish, adjust the display options. Lowering the resolution and colour depth do a lot to make the interface feel snappier.

Remote access is how we're going to be using our Linux system from now, barring edge cases like needing to get into the BIOS or upgrading to a new version of Ubuntu. Everything else from performing maintenance like a monthly zpool scrub to checking zpool status and updating software can all be done remotely.

This is how my server lives its life now, happily humming and chirping away on the floor next to the couch in a corner of the living room.

Step Seven: Plex Media Server/Jellyfin

Okay we’ve got all the ground work finished and our server is almost up and running. We’ve got Ubuntu up and running, our storage array is primed, we’ve set up remote connections and sharing, and maybe we’ve moved over some of favourite movies and TV shows.

Now we need to decide on the media server software to use which will stream our media to us and organize our library. For most people I’d recommend Plex. It just works 99% of the time. That said, Jellyfin has a lot to recommend it by too, even if it is rougher around the edges. Some people run both simultaneously, it’s not that big of an extra strain. I do recommend doing a little bit of your own research into the features each platform offers, but as a quick run down, consider some of the following points:

Plex is closed source and is funded through PlexPass purchases while Jellyfin is open source and entirely user driven. This means a number of things: for one, Plex requires you to purchase a “PlexPass” (purchased as a one time lifetime fee $159.99 CDN/$120 USD or paid for on a monthly or yearly subscription basis) in order to access to certain features, like hardware transcoding (and we want hardware transcoding) or automated intro/credits detection and skipping, Jellyfin offers some of these features for free through plugins. Plex supports a lot more devices than Jellyfin and updates more frequently. That said, Jellyfin's Android and iOS apps are completely free, while the Plex Android and iOS apps must be activated for a one time cost of $6 CDN/$5 USD. But that $6 fee gets you a mobile app that is much more functional and features a unified UI across platforms, the Plex mobile apps are simply a more polished experience. The Jellyfin apps are a bit of a mess and the iOS and Android versions are very different from each other.

Jellyfin’s actual media player is more fully featured than Plex's, but on the other hand Jellyfin's UI, library customization and automatic media tagging really pale in comparison to Plex. Streaming your music library is free through both Jellyfin and Plex, but Plex offers the PlexAmp app for dedicated music streaming which boasts a number of fantastic features, unfortunately some of those fantastic features require a PlexPass. If your internet is down, Jellyfin can still do local streaming, while Plex can fail to play files unless you've got it set up a certain way. Jellyfin has a slew of neat niche features like support for Comic Book libraries with the .cbz/.cbt file types, but then Plex offers some free ad-supported TV and films, they even have a free channel that plays nothing but Classic Doctor Who.

Ultimately it's up to you, I settled on Plex because although some features are pay-walled, it just works. It's more reliable and easier to use, and a one-time fee is much easier to swallow than a subscription. I had a pretty easy time getting my boomer parents and tech illiterate brother introduced to and using Plex and I don't know if I would've had as easy a time doing that with Jellyfin. I do also need to mention that Jellyfin does take a little extra bit of tinkering to get going in Ubuntu, you’ll have to set up process permissions, so if you're more tolerant to tinkering, Jellyfin might be up your alley and I’ll trust that you can follow their installation and configuration guide. For everyone else, I recommend Plex.

So pick your poison: Plex or Jellyfin.

Note: The easiest way to download and install either of these packages in Ubuntu is through Snap Store.

After you've installed one (or both), opening either app will launch a browser window into the browser version of the app allowing you to set all the options server side.

The process of adding creating media libraries is essentially the same in both Plex and Jellyfin. You create a separate libraries for Television, Movies, and Music and add the folders which contain the respective types of media to their respective libraries. The only difficult or time consuming aspect is ensuring that your files and folders follow the appropriate naming conventions:

Plex naming guide for Movies

Plex naming guide for Television

Jellyfin follows the same naming rules but I find their media scanner to be a lot less accurate and forgiving than Plex. Once you've selected the folders to be scanned the service will scan your files, tagging everything and adding metadata. Although I find do find Plex more accurate, it can still erroneously tag some things and you might have to manually clean up some tags in a large library. (When I initially created my library it tagged the 1963-1989 Doctor Who as some Korean soap opera and I needed to manually select the correct match after which everything was tagged normally.) It can also be a bit testy with anime (especially OVAs) be sure to check TVDB to ensure that you have your files and folders structured and named correctly. If something is not showing up at all, double check the name.

Once that's done, organizing and customizing your library is easy. You can set up collections, grouping items together to fit a theme or collect together all the entries in a franchise. You can make playlists, and add custom artwork to entries. It's fun setting up collections with posters to match, there are even several websites dedicated to help you do this like PosterDB. As an example, below are two collections in my library, one collecting all the entries in a franchise, the other follows a theme.

My Star Trek collection, featuring all eleven television series, and thirteen films.

My Best of the Worst collection, featuring sixty-nine films previously showcased on RedLetterMedia’s Best of the Worst. They’re all absolutely terrible and I love them.

As for settings, ensure you've got Remote Access going, it should work automatically and be sure to set your upload speed after running a speed test. In the library settings set the database cache to 2000MB to ensure a snappier and more responsive browsing experience, and then check that playback quality is set to original/maximum. If you’re severely bandwidth limited on your upload and have remote users, you might want to limit the remote stream bitrate to something more reasonable, just as a note of comparison Netflix’s 1080p bitrate is approximately 5Mbps, although almost anyone watching through a chromium based browser is streaming at 720p and 3mbps. Other than that you should be good to go. For actually playing your files, there's a Plex app for just about every platform imaginable. I mostly watch television and films on my laptop using the Windows Plex app, but I also use the Android app which can broadcast to the chromecast connected to the TV in the office and the Android TV app for our smart TV. Both are fully functional and easy to navigate, and I can also attest to the OS X version being equally functional.

Part Eight: Finding Media

Now, this is not really a piracy tutorial, there are plenty of those out there. But if you’re unaware, BitTorrent is free and pretty easy to use, just pick a client (qBittorrent is the best) and go find some public trackers to peruse. Just know now that all the best trackers are private and invite only, and that they can be exceptionally difficult to get into. I’m already on a few, and even then, some of the best ones are wholly out of my reach.

If you decide to take the left hand path and turn to Usenet you’ll have to pay. First you’ll need to sign up with a provider like Newshosting or EasyNews for access to Usenet itself, and then to actually find anything you’re going to need to sign up with an indexer like NZBGeek or NZBFinder. There are dozens of indexers, and many people cross post between them, but for more obscure media it’s worth checking multiple. You’ll also need a binary downloader like SABnzbd. That caveat aside, Usenet is faster, bigger, older, less traceable than BitTorrent, and altogether slicker. I honestly prefer it, and I'm kicking myself for taking this long to start using it because I was scared off by the price. I’ve found so many things on Usenet that I had sought in vain elsewhere for years, like a 2010 Italian film about a massacre perpetrated by the SS that played the festival circuit but never received a home media release; some absolute hero uploaded a rip of a festival screener DVD to Usenet. Anyway, figure out the rest of this shit on your own and remember to use protection, get yourself behind a VPN, use a SOCKS5 proxy with your BitTorrent client, etc.

On the legal side of things, if you’re around my age, you (or your family) probably have a big pile of DVDs and Blu-Rays sitting around unwatched and half forgotten. Why not do a bit of amateur media preservation, rip them and upload them to your server for easier access? (Your tools for this are going to be Handbrake to do the ripping and AnyDVD to break any encryption.) I went to the trouble of ripping all my SCTV DVDs (five box sets worth) because none of it is on streaming nor could it be found on any pirate source I tried. I’m glad I did, forty years on it’s still one of the funniest shows to ever be on TV.

Part Nine/Epilogue: Sonarr/Radarr/Lidarr and Overseerr

There are a lot of ways to automate your server for better functionality or to add features you and other users might find useful. Sonarr, Radarr, and Lidarr are a part of a suite of “Servarr” services (there’s also Readarr for books and Whisparr for adult content) that allow you to automate the collection of new episodes of TV shows (Sonarr), new movie releases (Radarr) and music releases (Lidarr). They hook in to your BitTorrent client or Usenet binary newsgroup downloader and crawl your preferred Torrent trackers and Usenet indexers, alerting you to new releases and automatically grabbing them. You can also use these services to manually search for new media, and even replace/upgrade your existing media with better quality uploads. They’re really a little tricky to set up on a bare metal Ubuntu install (ideally you should be running them in Docker Containers), and I won’t be providing a step by step on installing and running them, I’m simply making you aware of their existence.

The other bit of kit I want to make you aware of is Overseerr which is a program that scans your Plex media library and will serve recommendations based on what you like. It also allows you and your users to request specific media. It can even be integrated with Sonarr/Radarr/Lidarr so that fulfilling those requests is fully automated.

And you're done. It really wasn't all that hard. Enjoy your media. Enjoy the control you have over that media. And be safe in the knowledge that no hedgefund CEO motherfucker who hates the movies but who is somehow in control of a major studio will be able to disappear anything in your library as a tax write-off.

[ms-demeanor]

One thing that I keep seeing whenever I make posts that are critical of macs is folks in the notes going "they make great computers for the money if you just buy used/refurbs - everyone knows not to buy new" and A) no they don't know that, most people go looking for a new computer unless they have already exhausted the new options in their budget and B) no they don't make great computers for the money, and being used doesn't do anything to make them easier to work on or repair or upgrade.

Here's a breakdown of the anti-consumer, anti-repair features recently introduced in macbooks. If you don't want to watch the video, here's how it's summed up:

In the end the Macbook Pro is a laptop with a soldered-on SSD and RAM, a battery secured with glue, not screws, a keyboard held in with rivets, a display and lid angle sensor no third party can replace without apple. But it has modular ports so I guess that’s something. But I don’t think it’s worthy of IFixIt’s four out of ten reparability score because if it breaks you have to face apple’s repair cost; with no repair competition they can charge whatever they like. You either front the cost, or toss the laptop, leaving me wondering “who really owns this computer?”

Apple doesn't make great computers for the money because they are doing everything possible to make sure that you don't actually own your computer, you just lease the hardware from apple and they determine how long it is allowed to function.

The lid angle sensor discussed in this video replaces a much simpler sensor that has been used in laptops for twenty years AND calibrating the sensor after a repair requires access to proprietary apple software that isn't accessible to either users or third party repair shops. There's no reason for this software not to be included as a diagnostic tool on your computer except that Apple doesn't want users working on apple computers. If your screen breaks, or if the fragile cable that is part of the sensor wears down, your only option to fix this computer is to pay apple.

How long does apple plan to support this hardware? What if you pay $3k for a computer today and it breaks in 7 years - will they still calibrate the replacement screen for you or will they tell you it's time for new hardware EVEN THOUGH YOU COULD HAVE ATTAINED FUNCTIONAL HARDWARE THAT WILL WORK IF APPLE'S SOFTWARE TELLS IT TO?

Look at this article talking about "how long" apple supports various types of hardware. It coos over the fact that a 2013 MacBook Air could be getting updates to this day. That's the longest example in this article, and that's *hardware* support, not the life cycle of the operating system. That is dogshit. That is straight-up dogshit.

Apple computers are DRM locked in a way that windows machines only wish they could pull off, and the apple-only chips are a part of that. They want an entirely walled garden so they can entirely control your interactions with the computer that they own and you're just renting.

Even if they made the best hardware in the world that would last a thousand years and gave you flowers on your birthday it wouldn't matter because modern apple computers don't ever actually belong to apple customers, at the end of the day they belong to apple, and that's on purpose.

This is hardware as a service. This is John Deere. This is subscription access to the things you buy, and if it isn't exactly that right at this moment, that is where things have been heading ever since they realized it was possible to exert a control that granular over their users.

With all sympathy to people who are forced to use them, Fuck Apple I Hope That They Fall Into The Ocean And Are Hidden Away From The Honest Light Of The Sun For Their Crimes.

[dreaminginthedeepsouth]

LETTERS FROM AN AMERICAN

January 18, 2025

Heather Cox Richardson

Jan 19, 2025

Shortly before midnight last night, the Federal Trade Commission (FTC) published its initial findings from a study it undertook last July when it asked eight large companies to turn over information about the data they collect about consumers, product sales, and how the surveillance the companies used affected consumer prices. The FTC focused on the middlemen hired by retailers. Those middlemen use algorithms to tweak and target prices to different markets.

The initial findings of the FTC using data from six of the eight companies show that those prices are not static. Middlemen can target prices to individuals using their location, browsing patterns, shopping history, and even the way they move a mouse over a webpage. They can also use that information to show higher-priced products first in web searches. The FTC found that the intermediaries—the middlemen—worked with at least 250 retailers.

“Initial staff findings show that retailers frequently use people’s personal information to set targeted, tailored prices for goods and services—from a person's location and demographics, down to their mouse movements on a webpage,” said FTC chair Lina Khan. “The FTC should continue to investigate surveillance pricing practices because Americans deserve to know how their private data is being used to set the prices they pay and whether firms are charging different people different prices for the same good or service.”

The FTC has asked for public comment on consumers’ experience with surveillance pricing.

FTC commissioner Andrew N. Ferguson, whom Trump has tapped to chair the commission in his incoming administration, dissented from the report.

Matt Stoller of the nonprofit American Economic Liberties Project, which is working “to address today’s crisis of concentrated economic power,” wrote that “[t]he antitrust enforcers (Lina Khan et al) went full Tony Montana on big business this week before Trump people took over.”

Stoller made a list. The FTC sued John Deere “for generating $6 billion by prohibiting farmers from being able to repair their own equipment,” released a report showing that pharmacy benefit managers had “inflated prices for specialty pharmaceuticals by more than $7 billion,” “sued corporate landlord Greystar, which owns 800,000 apartments, for misleading renters on junk fees,” and “forced health care private equity powerhouse Welsh Carson to stop monopolization of the anesthesia market.”

It sued Pepsi for conspiring to give Walmart exclusive discounts that made prices higher at smaller stores, “​​[l]eft a roadmap for parties who are worried about consolidation in AI by big tech by revealing a host of interlinked relationships among Google, Amazon and Microsoft and Anthropic and OpenAI,” said gig workers can’t be sued for antitrust violations when they try to organize, and forced game developer Cognosphere to pay a $20 million fine for marketing loot boxes to teens under 16 that hid the real costs and misled the teens.

The Consumer Financial Protection Bureau “sued Capital One for cheating consumers out of $2 billion by misleading consumers over savings accounts,” Stoller continued. It “forced Cash App purveyor Block…to give $120 million in refunds for fostering fraud on its platform and then refusing to offer customer support to affected consumers,” “sued Experian for refusing to give consumers a way to correct errors in credit reports,” ordered Equifax to pay $15 million to a victims’ fund for “failing to properly investigate errors on credit reports,” and ordered “Honda Finance to pay $12.8 million for reporting inaccurate information that smeared the credit reports of Honda and Acura drivers.”

The Antitrust Division of the Department of Justice sued “seven giant corporate landlords for rent-fixing, using the software and consulting firm RealPage,” Stoller went on. It “sued $600 billion private equity titan KKR for systemically misleading the government on more than a dozen acquisitions.”

“Honorary mention goes to [Secretary Pete Buttigieg] at the Department of Transportation for suing Southwest and fining Frontier for ‘chronically delayed flights,’” Stoller concluded. He added more results to the list in his newsletter BIG.

Meanwhile, last night, while the leaders in the cryptocurrency industry were at a ball in honor of President-elect Trump’s inauguration, Trump launched his own cryptocurrency. By morning he appeared to have made more than $25 billion, at least on paper. According to Eric Lipton at the New York Times, “ethics experts assailed [the business] as a blatant effort to cash in on the office he is about to occupy again.”

Adav Noti, executive director of the nonprofit Campaign Legal Center, told Lipton: “It is literally cashing in on the presidency—creating a financial instrument so people can transfer money to the president’s family in connection with his office. It is beyond unprecedented.” Cryptocurrency leaders worried that just as their industry seems on the verge of becoming mainstream, Trump’s obvious cashing-in would hurt its reputation. Venture capitalist Nick Tomaino posted: “Trump owning 80 percent and timing launch hours before inauguration is predatory and many will likely get hurt by it.”

Yesterday the European Commission, which is the executive arm of the European Union, asked X, the social media company owned by Trump-adjacent billionaire Elon Musk, to hand over internal documents about the company’s algorithms that give far-right posts and politicians more visibility than other political groups. The European Union has been investigating X since December 2023 out of concerns about how it deals with the spread of disinformation and illegal content. The European Union’s Digital Services Act regulates online platforms to prevent illegal and harmful activities, as well as the spread of disinformation.

Today in Washington, D.C., the National Mall was filled with thousands of people voicing their opposition to President-elect Trump and his policies. Online speculation has been rampant that Trump moved his inauguration indoors to avoid visual comparisons between today’s protesters and inaugural attendees. Brutally cold weather also descended on President Barack Obama’s 2009 inauguration, but a sea of attendees nonetheless filled the National Mall.

Trump has always understood the importance of visuals and has worked hard to project an image of an invincible leader. Moving the inauguration indoors takes away that image, though, and people who have spent thousands of dollars to travel to the capital to see his inauguration are now unhappy to discover they will be limited to watching his motorcade drive by them. On social media, one user posted: “MAGA doesn’t realize the symbolism of [Trump] moving the inauguration inside: The billionaires, millionaires and oligarchs will be at his side, while his loyal followers are left outside in the cold. Welcome to the next 4+ years.”

Trump is not as good at governing as he is at performance: his approach to crises is to blame Democrats for them. But he is about to take office with majorities in the House of Representatives and the Senate, putting responsibility for governance firmly into his hands.

Right off the bat, he has at least two major problems at hand.

Last night, Commissioner Tyler Harper of the Georgia Department of Agriculture suspended all “poultry exhibitions, shows, swaps, meets, and sales” until further notice after officials found Highly Pathogenic Avian Influenza, or bird flu, in a commercial flock. As birds die from the disease or are culled to prevent its spread, the cost of eggs is rising—just as Trump, who vowed to reduce grocery prices, takes office.

There have been 67 confirmed cases of the bird flu in the U.S. among humans who have caught the disease from birds. Most cases in humans are mild, but public health officials are watching the virus with concern because bird flu variants are unpredictable. On Friday, outgoing Health and Human Services secretary Xavier Becerra announced $590 million in funding to Moderna to help speed up production of a vaccine that covers the bird flu. Juliana Kim of NPR explained that this funding comes on top of $176 million that Health and Human Services awarded to Moderna last July.

The second major problem is financial. On Friday, Secretary of the Treasury Janet Yellen wrote to congressional leaders to warn them that the Treasury would hit the debt ceiling on January 21 and be forced to begin using extraordinary measures in order to pay outstanding obligations and prevent defaulting on the national debt. Those measures mean the Treasury will stop paying into certain federal retirement accounts as required by law, expecting to make up that difference later.

Yellen reminded congressional leaders: “The debt limit does not authorize new spending, but it creates a risk that the federal government might not be able to finance its existing legal obligations that Congresses and Presidents of both parties have made in the past.” She added, “I respectfully urge Congress to act promptly to protect the full faith and credit of the United States.”

Both the avian flu and the limits of the debt ceiling must be managed, and managed quickly, and solutions will require expertise and political skill.

Rather than offering their solutions to these problems, the Trump team leaked that it intended to begin mass deportations on Tuesday morning in Chicago, choosing that city because it has large numbers of immigrants and because Trump’s people have been fighting with Chicago mayor Brandon Johnson, a Democrat. Michelle Hackman, Joe Barrett, and Paul Kiernan of the Wall Street Journal, who broke the story, reported that Trump’s people had prepared to amplify their efforts with the help of right-wing media.

But once the news leaked of the plan and undermined the “shock and awe” the administration wanted, Trump’s “border czar” Tom Homan said the team was reconsidering it.

LETTERS FROM AN AMERICAN

HEATHER COX RICHARDSON

[notfinancialadvice]

WordPress Shifts in industry news I am not a part of but enjoy gossiping about

I used to do a a lot of work using WordPress as a system. It's easy, cheap to build and maintain with, etc.

I do not anymore. This has nothing to do with WordPress. It was exclusively a "a few years ago I received the opportunity to bow out of the industry as a graphic designer in order to pursue a cocktail of art, fantasy, economy, and business"

I used to be a customer of Advanced Custom Fields. I am no longer, for the same reason as above, I am no longer a web developer. Their service was good to me and I enjoyed it tremendously while I had it.

I have therefore no stake in this game and thus no public opinion.

And yet I enjoy the drama of it all so here we are.

WordPress is forking.

Or maybe it isn't a fork.

The core, mesmerizing, (and I do not say this lightly) potentially civilization changing beauty of open source software is the ability to meet different, often diametrically opposing, priorities.

"Civilization-changing is kinda heavy language?"

via

No :)

A significant portion of the internet as we know it today is powered by WordPress. It has and will continue to shape the entire scope and scale of internet development for longer than anyone reading this will be alive -- for good and for ill.

WordPress was primarily a blogging system that could build websites as well. With the introduction of externally-based Advanced Custom Fields, it became a powerhouse web builder as well.

The short version: You could easily say "put this image / text / whatever here in the template."

It was a game changer to many smaller scale developers (hi) with a tiny staff. It allowed us (me + team) to grow much more powerful very quickly and very affordably.

Digging into the news further, there is / was chatter about pulling in the core functionality of ACF into WP's main system.

It brings an interesting point to the open source space.

And goes to my original points above.

If you make something open, how much control do you have over it? If you profit from it, how long can this last before it gets pulled into the core?

That is a risk as a developer -- you could potentially lose your business because it gets folded into the larger entity, but on the other hand, until that point, your reward was immediate accessibility to a market / system a million times larger than you, that you had previously no hand in building.

It is a tragedy of the commons.

I had long forgotten this phrase.

I'm familiar with the concept -- a public finite resource is at risk of overuse from all because it is available to all -- it largely joins with the core issue of economics itself -- how do you find balance with finite resources and infinite desires.

It is the nature of art on the internet.

Artists want to make art and it to be seen, they put it online. Audiences do not by nature owe them anything, the art is available to view for free, but without audience support, the art will stop or degrade in posting frequency.

More directly, to the WordPress sphere, what is the responsibility to the core system (thus other users)? What is the responsibility of the users to the core system?

Objectively speaking, building and maintaining a system like WordPress requires a lot of resources.

The open source nature allows for competing priorities to be served provided enough resources, because you can always say "I don't want to follow your path of ABC, I want to do BCD" and then do that.

The open source nature also allows you to say "I made a widget, it costs $100/year"

But the core can say "Hm. That would make our system stronger. Yoink. Now it's ours and is free."

Then you have a market race to push to build the better whatever.

I...

...do not have answers.

To any of this.

I am left realizing.

It feels like macroeconomics and personal economics grinding against each other in a way that is traditionally seen across countries (if not the world) and decades (if not centuries) -- but in this instance, it's a much smaller scale (kinda? WP powers a lot of the internet and influences a significant portion of what it doesn't power).

And weeks and months.

Instead of decades and centuries.

This is a fun piece of bone to chew on.

I freely admit it is fun exclusively because I am not involved. If I were, it would be fucking nerve wracking.

[scbhagat]

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SC Bhagat & Co. serves startups, SMEs, large enterprises, and even multinational companies across various industries.

How does SC Bhagat & Co. ensure data confidentiality?

They follow strict data privacy policies, use secure software systems, and maintain non-disclosure agreements to ensure client information is fully protected.

Can SC Bhagat & Co. handle GST and tax filing for my business?

Yes, they offer comprehensive GST and tax compliance services, including preparation and filing of all required returns.

Do they offer virtual or remote accounting services?

Yes, SC Bhagat & Co. provides virtual accounting services using cloud-based systems, making it easy to collaborate regardless of your location.

How can I get started with SC Bhagat & Co.?

You can contact them directly via their website, email, or phone to schedule a consultation and discuss your specific accounting needs.

Conclusion

Choosing the right accounting partner is crucial for the financial health and growth of your business. SC Bhagat & Co. stands out as a reliable and experienced firm providing comprehensive accounting services in Delhi, India. Their commitment to excellence, technology adoption, and client-focused approach make them the perfect choice for businesses looking to streamline their financial management.

[healthcaremailingapi]

Traditional Vs Automated Direct Mail Services

Direct mail has long been a trusted marketing channel. In 2025, businesses face a choice between traditional direct mail services and automated solutions. Understanding the difference can drastically impact your campaign’s efficiency, ROI, and customer experience.

What Is Traditional Direct Mail?

Traditional direct mail involves manual processes such as:

Designing postcards or letters by hand or through desktop software

Printing at local shops or internal print facilities

Manually stuffing, stamping, and mailing

Tracking via physical receipts or third-party couriers

Pros:

Full control over the process

Hands-on personalization

Local vendor relationships

Cons:

Time-consuming

Prone to human error

Hard to scale

Costlier for small volumes

What Is Automated Direct Mail?

Automated direct mail refers to using software or APIs to trigger, personalize, print, and send mail pieces based on digital actions or CRM data.

Examples:

A new customer signs up, and a welcome postcard is triggered automatically

Abandoned cart triggers a mailed coupon

Real-time API sends birthday cards based on database date

Pros:

Scalable for millions of mailings

Real-time integration with CRMs and marketing platforms

Consistent branding and quality

Analytics and tracking included

Cons:

Higher setup cost initially

Requires data hygiene and tech alignment

Key Differences Between Traditional and Automated Direct Mail

FeatureTraditionalAutomatedSpeedSlow (days to weeks)Instant or scheduledScalabilityLimitedHighly scalablePersonalizationManualDynamic via variable dataTrackingManual or nonexistentDigital trackingIntegrationNoneAPI and CRM support

When Should You Choose Traditional?

For small, one-time mailings

When personal touch matters (e.g., handwritten letters)

In areas with no access to digital tools

When to Use Automated Direct Mail?

For ongoing marketing campaigns

When speed, consistency, and tracking are priorities

For eCommerce, SaaS, healthcare, insurance, and real estate

Use Case Comparisons

Traditional Use Case: Local Real Estate Agent

Manually prints and mails just listed postcards to a zip code every month.

Automated Use Case: National Insurance Company

Triggers annual policy renewal letters for 500,000+ customers via API.

Benefits of Automation in 2025

Real-Time Triggers from websites, CRMs, or payment systems

Enhanced Reporting for ROI measurement

Reduced Costs with bulk printing partnerships

Faster Delivery using localized printing partners globally

Eco-Friendly Workflows (less waste, digital proofing)

How to Switch from Traditional to Automated Direct Mail

Audit your current workflow

Choose a provider with API integration (e.g., PostGrid, Lob, Inkit)

Migrate your address data and test campaigns

Train your team and build trigger-based workflows

Conclusion: Choosing the Right Direct Mail Method

Ultimately, the right choice depends on your goals. While traditional direct mail has its place, automated direct mail offers speed, flexibility, and scale. For modern businesses aiming for growth and efficiency, automation is the clear winner.

SEO Keywords: traditional vs automated direct mail, automated mailing services, direct mail automation, API for direct mail, manual vs automated marketing.

SITES WE SUPPORT

Healthcare Mailing API – ​​​Wix

[m2iconsulting]

Why the Training of Staff in Microfinance Sector Is a Game-Changer

When we talk about building stronger, more inclusive financial systems, we can't ignore one key factor: the training of staff in microfinance sector. This isn’t just a formality—it’s the heartbeat of microfinance success.

Microfinance institutions (MFIs) serve millions of individuals and small business owners who often don’t have access to traditional banking. These clients rely on staff to guide them through unfamiliar financial products. Without proper training, staff can make mistakes, miss opportunities, or fail to connect with the very people they aim to help.

So why does training matter so much? Let’s break it down. 👇

How Training Impacts Microfinance

1. Better Skills = Better Service

Training gives staff the technical knowledge they need—things like credit risk evaluation, loan processing, savings program management, and even how to use microfinance software or mobile platforms.

When staff understand these tools and systems deeply, they can serve clients more efficiently, reduce paperwork errors, and ensure funds are allocated properly.

2. Relationship Building With Clients

Clients in the microfinance space often feel nervous or unsure about borrowing money, especially if they’re unfamiliar with formal finance. That’s where empathy, clear communication, and patience come in.

Through training, staff develop people skills. They learn how to explain financial terms in simple language, manage difficult conversations, and help clients feel confident about their financial decisions.

3. Compliance and Risk Management

Let’s not forget—MFIs operate under strict financial and legal guidelines. When staff understand compliance rules and ethical lending practices, they avoid mistakes that could lead to fines or institutional risk. Training ensures all staff—from loan officers to branch managers—stay informed about changes in policy and regulation.

4. More Efficient Day-to-Day Operations

When staff are confident in their roles, things run smoother. Loan approvals are quicker. Client onboarding becomes easier. Errors go down. A well-trained workforce can handle more work with fewer delays, saving time for both staff and clients.

5. Reduced Turnover = Stronger Teams

High staff turnover is a big challenge in the microfinance sector. But when institutions invest in training, staff feel empowered and valued. They see a future with the organization. This leads to better retention, stronger team dynamics, and less money spent on rehiring and retraining.

Best Practices for Training

To make your training efforts count:

Assess staff needs regularly

Tailor training programs by job role and location

Use a blend of in-person and digital training

Measure results with key performance indicators

Training shouldn’t be a one-time event. It should be a continuous process of development and support.

FAQs About Training of Staff in Microfinance Sector

Q1: Why is staff training important in microfinance? Because well-trained staff serve clients better, manage operations efficiently, and stay compliant with regulations.

Q2: What topics should be included in training? Credit risk, financial literacy, customer service, software use, ethical lending, and regulatory updates.

Q3: How often should MFIs train their staff? At least once or twice a year, with onboarding for new hires and updates as policies or technologies change.

Q4: Is online training a good option for microfinance teams? Yes! It’s flexible, accessible, and great for reaching remote branches or field staff.

Q5: What’s the biggest challenge in staff training? Time, infrastructure, and ensuring the training is relevant to the local context and client base.

Final Thought

The training of staff in microfinance sector isn’t just about checking a box—it’s about building confidence, improving service, and changing lives.

If you want your institution to grow, your team must grow first. Empower your people, and they’ll empower your clients.

[sujitchaulagainblogs]

How to Choose the Best CRM Software for Your Business

Choosing the right CRM software for your business is a big decision — and the right one can make a world of difference. Whether you’re running a small startup or managing a growing company, having an effective CRM (Customer Relationship Management) system helps you keep track of customers, boost sales, and improve overall productivity. Let’s walk through how you can choose the best CRM for your business without getting overwhelmed.

Why Your Business Needs a CRM

A CRM isn’t just a tool — it’s your business’s central hub for managing relationships. If you’re still relying on spreadsheets or scattered notes, you’re probably losing time (and leads). A good CRM helps you:

Keep customer data organized in one place

Track leads, sales, and follow-ups

Automate routine tasks

Get insights into sales performance

Improve customer service

The goal is simple: work smarter, not harder. And with an affordable CRM that fits your needs, you’ll see faster growth and smoother processes.

Define Your Business Goals

Before diving into features, figure out what you actually need. Ask yourself:

Are you trying to increase sales or improve customer service?

Do you need better lead tracking or marketing automation?

How big is your team, and how tech-savvy are they?

What’s your budget?

Knowing your goals upfront keeps you from wasting time on CRMs that might be packed with unnecessary features — or worse, missing key ones.

Must-Have Features to Look For

When comparing CRM options, focus on features that truly matter for your business. Here are some essentials:

Contact Management – Store customer details, interactions, and notes all in one place.

Lead Tracking – Follow leads through the sales funnel and never miss a follow-up.

Sales Pipeline Management – Visualize where your deals stand and what needs attention.

Automation – Save time by automating emails, reminders, and data entry.

Customization – Adjust fields, workflows, and dashboards to match your process.

Third-Party Integrations – Ensure your CRM connects with other software you rely on, like email marketing tools or accounting systems.

Reports & Analytics – Gain insights into sales, performance, and customer behavior.

User-Friendly Interface – If your team finds it clunky or confusing, they won’t use it.

Budget Matters — But Value Matters More

A CRM doesn’t have to cost a fortune. Plenty of affordable CRM options offer robust features without the hefty price tag. The key is balancing cost with value. Don’t just chase the cheapest option — pick a CRM that supports your business growth.

Take LeadHeed, for example. It’s an affordable CRM designed to give businesses the tools they need — like lead management, sales tracking, and automation — without stretching your budget. It’s a smart pick if you want to grow efficiently without overpaying for features you won’t use.

Test Before You Commit

Most CRMs offer a free trial — and you should absolutely use it. A CRM might look great on paper, but it’s a different story when you’re actually using it. During your trial period, focus on:

How easy it is to set up and start using

Whether it integrates with your existing tools

How fast you can access and update customer information

If your team finds it helpful (or frustrating)

A trial gives you a real feel for whether the CRM is a good fit — before you commit to a paid plan.

Think About Long-Term Growth

Your business might be small now, but what about next year? Choose a CRM that grows with you. Look for flexible pricing plans, scalable features, and the ability to add more users or advanced functions down the line.

It’s better to pick a CRM that can expand with your business than to go through the hassle of switching systems later.

Check Customer Support

Even the best software can hit a snag — and when that happens, you’ll want reliable support. Look for a CRM that offers responsive customer service, whether that’s live chat, email, or phone. A system is only as good as the help you get when you need it.

Read Reviews and Compare

Don’t just rely on the CRM’s website. Read reviews from other businesses — especially ones similar to yours. Sites like G2, Capterra, and Trustpilot offer honest insights into what works (and what doesn’t). Comparing multiple CRMs ensures you make a well-rounded decision.

The Bottom Line

Choosing the best CRM software for your business doesn’t have to be complicated. By understanding your goals, focusing on essential features, and keeping scalability and budget in mind, you’ll find a CRM that fits like a glove.

If you’re looking for an affordable CRM Software that checks all the right boxes — without cutting corners — LeadHeed is worth exploring. It’s built to help businesses like yours manage leads, automate tasks, and gain valuable insights while staying within budget.

The right CRM can transform how you run your business. Take the time to find the one that supports your growth, keeps your team organized, and helps you deliver an even better experience to your customers.

[imageits-blog]

Preventative IT Maintenance: Keeping Your Business Running Smoothly

With technology moving forward so fast, your business can’t operate without it. Computers, servers, cloud systems and software platforms have to be running smoothly to keep your team productive, defend confidential information and make sure customers receive a good experience.

Unfortunately, IT systems don’t manage themselves without attention.

This is why we need preventative IT maintenance. Regular car servicing makes sure your car avoids breakdowns and preventative IT support does the same for your systems. Here at Image IT, we know that companies who focus on IT before issues arise benefit a lot. We’ll now look at what preventative maintenance means and understand why it helps your business run smoothly.

What Does Preventative IT Maintenance Mean?

Taking care of your IT infrastructure ahead of time is called preventative maintenance. With preventative maintenance, you take action to make sure your systems are in good shape all the time, so you don’t have to rush to solve emergencies.

Such tasks refer to:

Tracking how the system is running

Putting security patches and new versions of the software into use

Regularly using antivirus and malware software

Testing the use of backup options

Updating both your device’s drivers and firmware

Checking the configurations for firewalls and networks

Exchanging ageing equipment to prevent any breakdowns

At Image IT, we set up specialized maintenance services that guarantee your technology remains in top condition and reduces the chance of risks and downtime.

Why Taking Care of Problems in Advance Is Crucial for Companies in Ireland

1. Minimize any time when your business is not working effectively.

Problems with your IT systems such as servers failing, networks breaking or bugs in software, may bring your work to a halt and cost you in both time and money. Doing preventative maintenance lets you catch and manage issues early and this means your business avoids the stress of dealing with major problems.

If a server begins to overheat, it’s possible to handle the issue before it crashes, so you won’t have to deal with expensive downtime and loss of data.

2. Prevent or Stop Cyber Attacks

More and more, businesses in Ireland are facing cyberattacks, most often small and medium-sized companies. Many attackers use old software, unpatched versions and networks that have not been properly set up.

Ongoing upkeep of security tools such as firewalls, antivirus software and system updates, makes it much less likely for your system to become a victim of ransomware, phishing or a data breach.

3. Increase the Lifespan of IT Assets

Just as changing the oil in your car lengthens its engine’s lifespan, looking after your IT equipment in the same way will help it work longer. Regularly taking care of computers stops them from wearing out and prevents too many replacements.

4. Raise the effectiveness of your staff.

This kind of slow work is frustrating and influences how your team feels about their work. If technology runs smoothly, your team won’t have to worry about systems or spend time finding IT solutions.

5. With time, the cost of IT will decrease.

Though it might feel like a pricey addition, upfront maintenance helps save money and prevents serious IT problems. One data breach, meeting replacement or lasting period of downtime can often be more expensive than all your ISP’s services put together.

Important Parts of a Well-Made IT Maintenance Plan

We create preventative maintenance strategies for your business that fit its individual requirements at Image IT. The method we use is:

We watch your systems around the clock.

We watch over your systems around the clock, spotting problems early and fixing them so they don’t impact your work.

Timely Updates and Patch Upgrades

We make sure your operating systems, applications and antivirus are always running on the latest versions.

Test the backup and recovery of your data.

We ensure your backups are properly configured and we regularly perform tests to see how fast you can recover data.

You can do a Network Health Check here.

We examine your network for good speed, serious security flaws and technology issues to confirm your system operates safely and properly.

Managing Assets and Deciding on Their Life

We watch over your equipment and make sure you can update your technology before it starts causing issues.

Support from the users and helpdesk

If your team has any IT questions or concerns, our friendly team is there to lend a non-technical helping hand.

Why Is Image IT a Great Solution?

Operating out of North Dublin, Image IT has been supporting company’s in Ireland for about 15 years. Our knowledgable team delivers helpful, consistent and friendly IT assistance to the companies here in New Zealand.

We are dedicated to forming long-term relationships with clients so we can do more than just address issues; we can help avoid them.

You will gain the following benefits when you work with us:

Transparent pricing

A quick response from the team

Customized maintenance services

Expert opinions offered in a personal way

If you have just a few devices or a complex IT structure, our solutions are designed to match your requirements and your budget.

Benefits You Can See in Life: An Example

There were many issues at one of our clients, a small financial services firm in Dublin, involving downtime in the network and software that was past its update. Following their sign up for our preventative maintenance, we set up a monitoring system, cleaned their network and ran scheduled updates.

The result? A 90% drop in IT issues reported by staff, faster systems, and peace of mind for their management team knowing their data and systems were protected.

Your Next Step: Secure Your Business with Preventative IT Support

Don’t wait for a system failure, data breach, or productivity drop to remind you of your IT vulnerabilities. Preventative maintenance is one of the smartest investments you can make in your business.

Let Image IT take the stress out of managing your technology — so you can focus on what you do best.

[voiceapisolutions]

How to Ensure Call Quality and Reliability with a Small Business VoIP Setup

Voice over IP (VoIP) is a cost-effective choice for small businesses. It offers flexibility, scalability, and a range of features. But without the right setup, it can lead to poor audio and dropped calls. Ensuring high call quality requires a few essential steps.

Choose a Reliable VoIP Provider

Not all VoIP providers offer the same level of quality. Choose one with strong uptime guarantees and positive customer reviews. Look for 24/7 support, service-level agreements, and security features like call encryption. A dependable provider is the foundation of a smooth VoIP experience.

Use High-Speed Internet with Enough Bandwidth

VoIP calls depend heavily on your internet connection. Ensure your bandwidth can handle multiple calls at once. If possible, use a wired Ethernet connection instead of Wi-Fi. A dedicated internet line or business-grade connection can significantly improve reliability.

Invest in Quality VoIP Hardware

Using low-quality headsets or outdated phones can degrade your call quality. Invest in noise-canceling headsets, HD VoIP phones, and routers that support VoIP traffic. Reliable hardware reduces jitter, echo, and call delays, creating a better experience for both parties.

Enable Quality of Service (QoS) Settings

Quality of Service (QoS) is a router feature that prioritizes VoIP traffic. It ensures that voice calls are not interrupted by large downloads or video streaming. Configure your router to prioritize SIP traffic. Most business routers support this, and your provider can help set it up.

Monitor Call Quality Metrics Regularly

Keep an eye on call metrics like jitter, packet loss, and latency. Most VoIP services provide dashboards for performance tracking. If you notice frequent issues, they may indicate deeper network problems. Monitoring helps you catch and fix issues before they affect customers.

Secure Your VoIP Network

VoIP systems can be targets for cyberattacks. Use strong passwords, enable firewalls, and update your software regularly. Consider using a virtual private network (VPN) and ensure your provider supports encrypted calling. Security is crucial for maintaining trust and reliability.

Train Your Team

Your staff plays a big role in maintaining call quality. Train them to use headsets correctly, avoid background noise, and report any issues. A well-informed team helps maintain professional and consistent communication.

In Conclusion

A small business VoIP setup can be reliable with the right approach. Choose wisely, invest in quality equipment, and secure your network. With proper setup and maintenance, VoIP becomes a powerful tool for business growth.

[bharatpatel1061]

Beyond Scripts: How AI Agents Are Replacing Hardcoded Logic

Introduction: Hardcoded rules have long driven traditional automation, but AI agents represent a fundamental shift in how we build adaptable, decision-making systems. Rather than relying on deterministic flows, AI agents use models and contextual data to make decisions dynamically—whether in customer support, autonomous vehicles, or software orchestration. Content:

This paradigm is powered by reinforcement learning, large language models (LLMs), and multi-agent collaboration. AI agents can independently evaluate goals, prioritize tasks, and respond to changing conditions without requiring a full rewrite of logic. For developers, this means less brittle code and more resilient systems.

In applications like workflow automation or digital assistants, integrating AI agents allows systems to "reason" through options and select optimal actions. This flexibility opens up new possibilities for adaptive systems that can evolve over time.

You can explore more practical applications and development frameworks on this AI agents service page.

When designing AI agents, define clear observation and action spaces—this improves interpretability and debugging during development.

[digitaldetoxworld]

Top 10 Emerging Tech Trends to Watch in 2025

 Technology is evolving at an unprecedented tempo, shaping industries, economies, and day by day lifestyles. As we method 2025, several contemporary technology are set to redefine how we engage with the sector. From synthetic intelligence to quantum computing, here are the important thing emerging tech developments to look at in 2025.

Top 10 Emerging Tech Trends In 2025

1. Artificial Intelligence (AI) Evolution

AI remains a dominant force in technological advancement. By 2025, we will see AI turning into greater sophisticated and deeply incorporated into corporations and personal programs. Key tendencies include:

Generative AI: AI fashions like ChatGPT and DALL·E will strengthen similarly, generating more human-like textual content, images, and even films.

AI-Powered Automation: Companies will more and more depend upon AI-pushed automation for customer support, content material advent, and even software development.

Explainable AI (XAI): Transparency in AI decision-making becomes a priority, ensuring AI is greater trustworthy and comprehensible.

AI in Healthcare: From diagnosing sicknesses to robot surgeries, AI will revolutionize healthcare, reducing errors and improving affected person results.

2. Quantum Computing Breakthroughs

Quantum computing is transitioning from theoretical studies to real-global packages. In 2025, we will expect:

More powerful quantum processors: Companies like Google, IBM, and startups like IonQ are making full-size strides in quantum hardware.

Quantum AI: Combining quantum computing with AI will enhance machine studying fashions, making them exponentially quicker.

Commercial Quantum Applications: Industries like logistics, prescribed drugs, and cryptography will begin leveraging quantum computing for fixing complex troubles that traditional computer systems can not manage successfully.

3. The Rise of Web3 and Decentralization

The evolution of the net continues with Web3, emphasizing decentralization, blockchain, and user possession. Key factors consist of:

Decentralized Finance (DeFi): More economic services will shift to decentralized platforms, putting off intermediaries.

Non-Fungible Tokens (NFTs) Beyond Art: NFTs will find utility in actual estate, gaming, and highbrow belongings.

Decentralized Autonomous Organizations (DAOs): These blockchain-powered organizations will revolutionize governance systems, making choice-making more obvious and democratic.

Metaverse Integration: Web3 will further integrate with the metaverse, allowing secure and decentralized digital environments.

4. Extended Reality (XR) and the Metaverse

Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR) will retain to improve, making the metaverse extra immersive. Key tendencies consist of:

Lighter, More Affordable AR/VR Devices: Companies like Apple, Meta, and Microsoft are working on more accessible and cushty wearable generation.

Enterprise Use Cases: Businesses will use AR/VR for far flung paintings, education, and collaboration, lowering the want for physical office spaces.

Metaverse Economy Growth: Digital belongings, digital real estate, and immersive studies will gain traction, driven via blockchain technology.

AI-Generated Virtual Worlds: AI will play a role in developing dynamic, interactive, and ever-evolving virtual landscapes.

5. Sustainable and Green Technology

With growing concerns over weather alternate, generation will play a vital function in sustainability. Some key innovations include:

Carbon Capture and Storage (CCS): New techniques will emerge to seize and keep carbon emissions efficaciously.

Smart Grids and Renewable Energy Integration: AI-powered clever grids will optimize power distribution and consumption.

Electric Vehicle (EV) Advancements: Battery generation upgrades will cause longer-lasting, faster-charging EVs.

Biodegradable Electronics: The upward thrust of green digital additives will assist lessen e-waste.

6. Biotechnology and Personalized Medicine

Healthcare is present process a metamorphosis with biotech improvements. By 2025, we expect:

Gene Editing and CRISPR Advances: Breakthroughs in gene modifying will enable treatments for genetic disorders.

Personalized Medicine: AI and big statistics will tailor remedies based on man or woman genetic profiles.

Lab-Grown Organs and Tissues: Scientists will make in addition progress in 3D-published organs and tissue engineering.

Wearable Health Monitors: More superior wearables will music fitness metrics in actual-time, presenting early warnings for illnesses.

7. Edge Computing and 5G Expansion

The developing call for for real-time statistics processing will push aspect computing to the vanguard. In 2025, we will see:

Faster 5G Networks: Global 5G insurance will increase, enabling excessive-velocity, low-latency verbal exchange.

Edge AI Processing: AI algorithms will system information in the direction of the source, reducing the want for centralized cloud computing.

Industrial IoT (IIoT) Growth: Factories, deliver chains, and logistics will advantage from real-time facts analytics and automation.

Eight. Cybersecurity and Privacy Enhancements

With the upward thrust of AI, quantum computing, and Web3, cybersecurity will become even more essential. Expect:

AI-Driven Cybersecurity: AI will come across and prevent cyber threats extra effectively than traditional methods.

Zero Trust Security Models: Organizations will undertake stricter get right of entry to controls, assuming no entity is inherently sincere.

Quantum-Resistant Cryptography: As quantum computer systems turn out to be greater effective, encryption techniques will evolve to counter potential threats.

Biometric Authentication: More structures will rely on facial reputation, retina scans, and behavioral biometrics.

9. Robotics and Automation

Automation will hold to disrupt numerous industries. By 2025, key trends encompass:

Humanoid Robots: Companies like Tesla and Boston Dynamics are growing robots for commercial and family use.

AI-Powered Supply Chains: Robotics will streamline logistics and warehouse operations.

Autonomous Vehicles: Self-using automobiles, trucks, and drones will become greater not unusual in transportation and shipping offerings.

10. Space Exploration and Commercialization

Space era is advancing swiftly, with governments and private groups pushing the boundaries. Trends in 2025 include:

Lunar and Mars Missions: NASA, SpaceX, and other groups will development of their missions to establish lunar bases.

Space Tourism: Companies like Blue Origin and Virgin Galactic will make industrial area travel more reachable.

Asteroid Mining: Early-level research and experiments in asteroid mining will start, aiming to extract rare materials from area.

[techempaths]

7 Best Digital Marketing Tools For Marketers

Digital marketing is extremely important to build your online presence and reach more audiences. Several agencies offer digital marketing services but today, innumerable best digital marketing tools are available to get the work done without paying to any agent. Though you can also opt for some of the best digital marketing services if you have a big budget.

List of the 7 best Digital Marketing tools for growth.

HubSpot

HubSpot has many tools that you can use at any stage to grow your business.

Under its free plan, it offers various features. You can set up popup forms, web forms, and live chat software for capturing leads. You can also send email marketing campaigns, analyse site visitors’ behaviour, and pipe all of your data into the free CRM.

The paid plans are amazing as things get sophisticated in them with advanced marketing automation. It is like an all-in-one solution starting from managing your social media and content to connecting with your leads and tracking emails.

HubSpot tool has several benefits such as growing your traffic, converting leads, providing ROI for inbound marketing campaigns, shortening deal cycles, and increasing close rates. You can do almost every digital marketing task with the help of this tool.

Google Analytics

Google Analytics is like the gold standard for website analytics. These days it is hard to perform as a digital marketer if you do not possess any level of Google Analytics expertise.

Firstly, Google Analytics can show you several useful pieces of information related to your website like who is visiting your website, from where are they arriving, and on which pages they stay the most. Moreover, you can set up many goals to track conversions, track events to learn about user engagement, and build an improved e-commerce setup.

If you’re thinking of investing in online advertisements and marketing, you will need to know how it is performing so that you can improve over time. Google Analytics is the best place to get that information without costing you anything. Yes, you heard that right, it is totally free!!

You can easily add Google Analytics to your website as well as integrate it with other systems. It allows you to see the status and performance of both paid and organic marketing efforts.

Ahrefs

Ahrefs, a comprehensive SEO tool that can help you boost your website traffic. They have around 150 million keyword data in the U.S.

Ahrefs is a great tool for competitive analysis through which you can easily see who is connecting to your competitors, their top pages, and much more. You can see their content rankings and, by using the Content Gap tool, you can identify key weaknesses of your content too.

Its Top Pages tool allows you to see which pages receive the most traffic, and also the amount of traffic that goes to your competitors’ sites.

Hootsuite

Hootsuite is one of the most popular SEO and digital marketing tools that help you simplify your strategy and gain the most benefits. If you are trying very hard to reach customers on social media and are still unsuccessful, Hootsuite can be your perfect partner. You can schedule posts, track engagements, and build a following through this tool.

The main reason behind its immense popularity is its ability to support several social platforms in one place. It can help you create, upload, and track posts, and monitor performance metrics while keeping an eye on relevant trending topics too.

It offers a 30-day free trial and after that monthly plans ranging from $30 to $600 based on the connected social networks and number of users.

Yoast

Yoast is an extremely SEO and digital marketing tool. It is a plugin that works with Gutenberg and Classic editor in WordPress. It helps you optimize your content to increase its visibility over search engines.

Yost plugin is free for WordPress but it also offers paid plans that depend on the number of sites you need to monitor. It gets updated constantly every two weeks to reflect Google’s algorithm, thus keeping you updated on your SEO. It helps you choose focus keywords, cornerstone content, individual content URLs, internal links, and backlinks. It also evaluates the page’s readability and provides it with a Flesch Reading Ease score.

Slack

Slack is one of the most favored communication services available in business nowadays. It functions in channels labeled for certain information so that business conversations do not get distracted or disconnected by tangents. It facilitates conversation and focuses on collaboration between teams and employees.

It is an excellent tool for digital networking and meeting others in the same space, along with giving you the freedom to enter or leave channels as required.

Proof

Proof connects to your CRM “Customer Relationship Management” or website and uses social proofs to boost conversions on your website. They implement social proof messaging (for example “Right now, 25 people are viewing this post”), reviews, and videos directed towards targeted customers after they visit your site. It is super easy to install as you just need to copy their pixels and paste them to your site.

Proof has two notification features- Live Visitor Count and Hot Streak that enhance customers’ perceptions of your brand and allows prospects to take a look at others’ feedback too. Additionally, 

You can easily identify your visitors and analyze their journey throughout your site. This will help in optimizing your site design to gain more conversions.

Conclusion

Digital marketing is a necessity for businesses and there is not a single reason to ignore it in this modern world of digitization. All 7 digital marketing tools are extremely popular and can help your business grow without any hassle.

[web-to-print-industry]

How Artificial Intelligence is Transforming the Printing Industry

The printing industry is undergoing a significant transformation, thanks to the integration of artificial intelligence (AI). From automating production workflows to enhancing customer experiences, AI is helping businesses streamline operations, reduce costs, and improve efficiency. By leveraging print management software and online product designer tools, print businesses can now offer faster, more precise, and highly customized solutions.

1. AI-Driven Automation in Print Production

AI is revolutionizing the way printing businesses manage their workflows. With print management software, AI can analyze order patterns, optimize print scheduling, and reduce waste, making production processes more efficient. Automated quality control systems powered by AI can also detect errors in print files before production, ensuring high-quality output with minimal human intervention.

2. Enhancing Customer Experience with AI

Customers today expect fast, seamless, and personalized services. AI-powered chatbots and virtual assistants help printing businesses provide instant support, answering customer queries and guiding them through the ordering process. Additionally, AI-driven recommendation systems suggest the best print options based on customer preferences, improving user engagement and satisfaction.

3. Smarter Design Capabilities with AI

The integration of AI with an online product designer enables users to create stunning, print-ready designs with ease. AI can assist in:

Auto-generating design templates based on user input.

Providing real-time design feedback and error detection.

Offering intelligent color-matching and font-pairing suggestions. This ensures that even users with minimal design experience can create professional-quality prints effortlessly.

4. AI-Powered Print Marketing and Personalization

AI is enhancing print marketing by enabling hyper-personalization. Businesses can use AI to analyze customer behavior and create targeted print materials, such as direct mail campaigns customized to individual preferences. Variable data printing (VDP), combined with AI, allows businesses to produce personalized brochures, flyers, and packaging that appeal to specific audiences.

5. Predictive Maintenance for Printing Equipment

One of the biggest challenges in the printing industry is machine downtime. AI-powered predictive maintenance in print management software helps monitor the health of printing equipment, identifying potential failures before they occur. This reduces unexpected breakdowns, increases machine lifespan, and improves overall efficiency.

6. AI in Supply Chain and Inventory Management

AI-driven analytics help printing businesses optimize their supply chain by forecasting demand, tracking inventory levels, and preventing stock shortages or overproduction. This level of automation ensures smooth order fulfillment and cost savings in material procurement.

7. The Future of AI in Printing

As AI technology continues to advance, its impact on the printing industry will only grow. From real-time production monitoring to AI-powered creative tools, the future of printing will be faster, smarter, and more customer-centric. Businesses that embrace AI-driven print management software and online product designer solutions will have a competitive edge in delivering high-quality, customized printing services.

Conclusion

The integration of artificial intelligence in the printing industry is not just a trend but a game-changer. By incorporating AI-powered print management software and intuitive online product designer tools, businesses can achieve higher efficiency, reduce costs, and enhance customer satisfaction. The future of printing is smart, and AI is leading the way toward a more innovative and automated industry.