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JUTC introduces rural route connecting Linstead to Spanish Town
JUTC introduces rural route connecting Linstead to Spanish Town https://www.jamaicaobserver.com/2025/01/25/jutc-introduces-rural-route-connecting-linstead-spanish-town/
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New JUTC Bus Route Launched from Montego Bay to Lucea
MONTEGO BAY, St James — The Jamaica Urban Transit Company (JUTC) in partnership with Montego Bay Metro has announced the launch of a new dedicated bus route servicing Montego Bay, St James to Lucea, Hanover, in a bid to improve accessibility and ease transportation challenges in western Jamaica. The new route is designed to cater to both students and the general commuting public, offering a safe,…
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OMSI 2 JUTC Bus In Cayuga City DVXK Vulkan 4k Graphics
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Understanding the Kingston Housing Market

When looking to buy a home in Jamaica, particularly in Kingston, it's essential to understand the dynamics of the Kingston housing market. Kingston is known for its vibrant culture, economic opportunities, and desirable living conditions, making it a sought-after location for many. The housing market here can be competitive, with a range of options from luxury apartments to modest family homes. Prices can vary significantly depending on the neighborhood, amenities, and proximity to key areas.
One of the first steps in navigating the Kingston housing market is to determine your budget. This will help narrow down your options and make the search process more manageable. Additionally, working with a local real estate agent who has in-depth knowledge of the market can provide valuable insights and assistance in finding the best residential area that suits your needs. Understanding the market trends, average property prices, and the demand for specific types of housing can also help you make an informed decision.
It's also important to consider the long-term investment potential of the property you are interested in. Kingston's real estate market has shown steady growth over the years, making it a promising area for property investment. Whether you are looking to buy a home in Jamaica for personal use or as an investment, understanding the Kingston housing market is crucial to making a wise decision.
Moving to Kingston: What You Need to Know
Moving to Kingston can be an exciting adventure, but it's important to be well-prepared. Kingston is the capital city of Jamaica and offers a unique blend of urban living with a touch of natural beauty. Before making the move, consider factors such as the cost of living, the availability of essential services, and the overall lifestyle that Kingston offers.
One of the key considerations when moving to Kingston is finding the right neighborhood. Each area has its own distinct character and amenities, so it's crucial to choose one that aligns with your lifestyle and preferences. Whether you're looking for a bustling urban environment or a quieter suburban setting, Kingston has something to offer for everyone.
Additionally, it's important to familiarize yourself with the local culture and customs. Kingston is known for its rich cultural heritage, vibrant music scene, and delicious cuisine. Embracing the local culture can help you feel more at home and make the transition smoother. It's also helpful to connect with local expat communities and social groups to build a support network and get insider tips on living in Kingston.
When moving to Kingston, it's also essential to consider the logistics of the move. This includes arranging for the transportation of your belongings, finding temporary accommodation if needed, and ensuring that all necessary paperwork and documentation are in order. Being well-prepared can help make the move to Kingston a positive and stress-free experience.
Kingston Public Transport: Navigating the City
Transportation is a vital aspect to consider when choosing a residential area in Kingston. The city has a well-developed public transport system that includes buses, taxis, and minibuses, making it relatively easy to get around. The Jamaica Urban Transit Company (JUTC) operates an extensive bus network that covers most parts of the city, providing an affordable and convenient mode of transportation.
For those who prefer driving, Kingston's road infrastructure is generally well-maintained, though traffic congestion can be an issue during peak hours. It's also worth noting that some neighborhoods are more pedestrian-friendly than others, so if you enjoy walking or cycling, you may want to consider areas with good sidewalks and bike lanes.
Another option for getting around Kingston is using ride-sharing services, which have become increasingly popular in recent years. These services offer a convenient and often cost-effective alternative to traditional taxis. Additionally, some neighborhoods have easy access to major highways and thoroughfares, making commuting to other parts of the city or the island more convenient.
When evaluating public transport options, it's also important to consider the proximity of your potential home to public transport hubs and routes. Living near a bus stop or a major transport route can make daily commuting more convenient and reduce travel time. Overall, understanding the public transport options in Kingston can help you choose a residential area that best suits your needs and lifestyle.
Exploring Kingston Housing Options
Kingston offers a diverse range of housing options to cater to different preferences and budgets. Whether you're looking for a luxury condo, a spacious family home, or a cozy apartment, you'll find plenty of choices in the city. Some of the best condos near Kingston are located in areas like New Kingston, Liguanea, and Barbican, offering modern amenities and convenient access to key locations.
For those who prefer a more suburban lifestyle, neighborhoods such as Stony Hill, Red Hills, and Havendale provide a peaceful environment with larger homes and more green spaces. Additionally, there are gated communities and townhouses available for those seeking added security and a sense of community. These areas often have amenities such as swimming pools, parks, and recreational facilities, making them ideal for families.
Another popular housing option in Kingston is renting. Renting can be a more flexible and affordable option, especially for those who are new to the city or are not yet ready to commit to buying a home. There are many rental properties available, ranging from budget-friendly apartments to high-end luxury rentals. Working with a local real estate agent can help you find the best rental options that meet your needs and budget.
It's also important to consider the long-term maintenance and upkeep of the property. Some housing options, such as condos and townhouses, may have homeowners' association (HOA) fees that cover maintenance and amenities. Understanding these costs and responsibilities can help you make an informed decision and choose a housing option that fits your lifestyle and financial situation.
Understanding Kingston Crime Rates
Safety is a top priority when choosing a residential area, and understanding Kingston's crime rates is essential. While Kingston, like any major city, has areas with higher crime rates, there are also many safe and secure neighborhoods. It's important to research and gather information about the crime statistics in different areas to make an informed decision.
Working with a local real estate agent can provide valuable insights into the safety of various neighborhoods. Additionally, speaking with residents and visiting the areas at different times of the day can help you get a better sense of the security and overall atmosphere of the neighborhood.
It's also helpful to look into the presence of neighborhood watch programs and community policing initiatives. These programs can contribute to a safer environment and foster a sense of community among residents. Some neighborhoods may also have gated entrances and security patrols, providing an added layer of security.
When evaluating crime rates, it's important to consider both property crimes and personal safety. Researching local news sources and crime reports can provide a comprehensive understanding of the safety of different areas. Ultimately, choosing a residential area with low crime rates and a strong sense of community can help ensure a safe and comfortable living environment.
Evaluating Amenities and Community Aspects
Apart from the basic factors like housing options and safety, other amenities and community aspects play a crucial role in choosing the best residential area in Kingston. Consider the proximity to schools, hospitals, shopping centers, parks, and recreational facilities. Having essential services and amenities nearby can significantly enhance your quality of life.
Moreover, the sense of community and neighborhood culture are important factors to consider. Some areas may have active community groups, events, and social gatherings that can help you feel more connected and engaged with your neighbors. It's worth exploring these aspects to ensure that the neighborhood aligns with your lifestyle and preferences.
For families with children, the availability of quality schools and childcare facilities is a key consideration. Kingston has a range of educational institutions, including public and private schools, as well as international schools that offer various curricula. Proximity to good schools can make daily routines more convenient and provide children with access to quality education.
Healthcare facilities are another important aspect to consider. Having hospitals, clinics, and medical centers nearby can provide peace of mind and ensure that you have access to essential healthcare services. Kingston has several reputable healthcare facilities, making it a convenient location for medical care.
Shopping and entertainment options are also important factors to consider. Kingston has a variety of shopping centers, markets, restaurants, and entertainment venues, offering a vibrant and dynamic lifestyle. Being close to these amenities can make daily life more enjoyable and convenient.
Conclusion
Choosing the best residential area in Kingston for your needs requires careful consideration of various factors, including the housing market, transportation, safety, amenities, and community aspects. By doing thorough research and seeking assistance from local experts, you can make an informed decision that will lead to a comfortable and fulfilling living experience in Kingston. Whether you are looking to buy a home in Jamaica or find the best condos near Kingston, understanding these key factors can help you find the perfect place to call home.
#century 21 jamaica#real estate kingston jamaica#property for sale#real estate agent#realestate#house for sale in jamaica#century 21
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Taxi Driver EXPOSES Shocking Truth About JUTC Bus Driver
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What TF really a gwan right yah so ? DRIVER REALLY ?? ... #jamaica #kingstonjamaica #buses #jutc #roads #sidewalk #kingston #dangerousdriving #chrome #benz #benzlyhype #star #starthealbumcometh https://www.instagram.com/p/B2VEooHHfpv/?igshid=1nee5n0rw9xsu
#jamaica#kingstonjamaica#buses#jutc#roads#sidewalk#kingston#dangerousdriving#chrome#benz#benzlyhype#star#starthealbumcometh
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The state-owned bus company Jamaica Urban Transit Company (#JUTC) is to introduce a free shuttle bus service in a section of #Portmore, St Catherine. Effective Wednesday, the #shuttle will run on weekdays between Hellshire and Greater Portmore. It will operate between 10:00 am and 2:00 p.m and will depart at the start of each hour. Visit the link in @jamaicagleaner stories to read more. (📷: File) #GLNRToday https://www.instagram.com/p/B3qISa4BQ1P/?igshid=zrlvwifj73p5
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Let's talk about this song:
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I love it & I'm GLAD it was made.
SADLY, the uptight, upperclassmen especially the ones in Parliament will not just ignore it but also not listen to it. There is a HUGE value that they'd miss from not watching it.
Which like my post on "hustle" culture they read but took the WRONG thing from it.
Yes, I'm not supporting any form of thieves no matter if they feel they must. But the problem is NOT the people trying to "hustle" & ultimately thieving. It's the income themselves. How many of those people are kleptomaniacs, stole as a child or has been stealing from a long time? That's the question you should be asking. In fact, I know 90% of them aren't those and if you awaken them to the reality, would adjust.
So the bigger question is. Why do they do it? And the answer is in the same post and the song they'd avoid:
Income is too low.
I hear far too many Jamaicans complain (but don't do anything to fix it) about poor working situations.
THAT IS WHY I SUPPORTED THE TAXI MEN PROTESTING. MORE PEOPLE SHOULD BE PROTESTING AND HOLDING THE GOVERNMENT ACCOUNTABLE!! THE JOB WAS GIVEN TO THEM BY THE PEOPLEM SO WHEN THEY NOT WORKING RIGHT DEMAND MORE OR REMOVE THEM. ITS YOUR RIGHT AS A CITIZEN. DO NOT LET THEM THINK OTHERWISE.
So, whether overworked but not paid the value of it, under paid or more but feel they can't fix it. So they take liberties to make themselves comfortable or bring ease to their work experience until they can do better or just survive. Which pours into the poor customer service experiences, late starts or "hustle" culture.
Plus THEY ARE NOT LAZY. If you give those same people a foreign work visa and a ticket. They would work 10 jobs if they could. Because most of those jobs their time equal money. So they see what they put in come back to them.
So I don't wrong them for doing what they feel they can to even the scales. But I DO NOT like it. This is because it affects the businesses experience and more. The question though is, who's supposed to look out for the working man? Who's going to make sure they get proper wages?
Obviously NOT the government. Because, instead of looking at the possibility or raising the minimum wage. They made a news report about how an investigation on JUTC shows that the workers have been taking the equipments and supplies. I'm sure the Government felt like they did something. They felt like they got the thieves.
Funny story: apparently it's commonly known to be the case from the inception.
So once again another PERFORMANCE. But NO fundamental change.
But here's an hypothetical. IMAGINE:
Jamaica with a livable minimum wage. A wage that can help each Jamaican young or old. Someone with 10 subjects or none. Live, grow, thrive and feel like a HUMAN being. Don't you think those people, especially if they realize what they're doing is stealing will stop? Or gunmen who are afraid of police and DEATH would choose a different path? Wouldn't that be a fucking fundamental change that those left doing the bad things are REALLY the bad bunch and not the ones just trying to survive. You don't have to call the men on the road digging out their hand middle as waste youths, but simply men relaxing on their day off.
So as someone who was sheltered or raised like the uptown youths. I KNOW how they'd respond to people like them or the workers at JUTC or just the "everyone else" mindset. That they're the thing that's causing problems in Jamaica. That they should stop wasting time or get subjects or do something with their lives.
You may not want to watch the video but now that I'm inevitable & y'all can't stop watching me or try to prove me wrong or make a performance. Do this:
WATCH THE DAMN VIDEO
(put aside your pride or the fact that he called you out, whoever, and TRY to CARE. Just this once. Take my idea too and increase minimum wage. Try and fight the people funding y'all because they like the profit margins of low wages and ever increasing price for products and/or services. To keep them RICH and special. Just do that. AT LEAST STEAL MY IDEA AND DO IT RIGHT THIS TIME. Unlike the other times where you ran off with it without pausing, thinking, doing some research and ACTUALLY Problem solving. Not the performance you like to do. Take it. While you continue to ignore me and secretly attack me. I'll take it for the team because THE PEOPLE NEED IT. But THINK. But if you fuck it up. That's on you. Because I already thought it through, planning and just waiting to execute it. Y'all going to be HELLA embarrassed when I do. I WON'T CARE.)
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Jutce
Photo by Trevor Brown
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[Jamaica's Prettiest Bus?] JUTC 2024 Golden Dragon XML6125J13CN "NAV12" ...
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More Buses, Less Wait Time: Transport Minister Daryl Vaz Delivers on Public Transport Promise
KINGSTON, Jamaica — Minister of Transport Daryl Vaz is promising shorter wait times for commuters as 63 new compressed natural gas (CNG) buses officially arrived at Kingston Wharves on Thursday, marking a major step in the Government’s efforts to overhaul the public transportation system. Vaz, who took over the transport portfolio in 2023, revealed that at the time, JUTC passengers were waiting…
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The JUTC driver who makes a big difference
New Post has been published on https://goodnewsjamaica.com/culture/the-jutc-driver-who-makes-a-big-difference/
The JUTC driver who makes a big difference
JUTC bus driver, Shaunice Bignall Young.
JAMAICA Urban Transit Company (JUTC) driver, Shaunice Bignall Young has found herself at the centre of attention after her “unusual” and “exceptional” customer service on the company’s number 33 bus has garnered her favour and praise from passengers and colleagues.
The Jamaica Observer caught up with her on the bus — which plies the route from Six Miles to downtown Kingston via Washington Boulevard, Maxfield Avenue and Lyndhurst Road — to find out what makes riding with her so different.
Minutes after boarding the bus, Young’s voice rose clearly as she introduced herself and welcomed the passengers on board. She then announced the subsequent stops that would be made and the estimated arrival time in the downtown bus park.
Young ended by informing passengers that, “the air conditiong inside the bus has been adjusted to outside temperature” for their comfort.
After several moments of seemingly shocking silence, one passenger began to clap. Others subsequently began to express their appreciation that Young had informed them in such a courteous manner.
One passenger even shouted from the back of the bus: “Mi feel like mi de pon Air Jamaica!”
Another passenger, Angeiene Pommells, said she was travelling on the 33 bus for the first time, and “in the 11 years that I have travelled with the JUTC, I have never gotten this type of experience.”
She added: “She made me feel like I was overseas and like I’d want to take the bus just to receive this type of service. I think the drivers at JUTC should take a page out of her book.”
Pommells said that the announcement made regarding stops were especially important because sometimes persons were unfamiliar with the route and were reluctant to ask questions, for fear of being chastised.
Shaunice Bignall Young poses outside of her number 33 bus in downtown Kingston on Thursday. (Photos: Garfield Robinson)
Another passenger, who only gave her name as Ms Gayle, chimed in and said that this was so and recounted her experience as a returning resident from Canada.
“The other day I was travelling on a bus and I asked the driver where a certain number bus was parked and his answer was: “Lawd lady, yuh nuh see the bus park over deh so?”
Gayle said that she was not pleased with that answer but saw that drivers like Young were trying to make a difference.
During an interview with the Sunday Observer, Young, who has been employed at the State-run bus company for four years, said she had not received formal training from JUTC for what she has being doing.
“We were only trained in basic customer service, which included being courteous and saying good morning and so on,” she said.
The 34-year-old, however, noted that she had once worked as a passenger service agent for Ryanair Airline, at the London Stansted Airport in England, before what she described as her “involuntary return” to Jamaica in 2010 — 10 years after she had emigrated to the United Kingdom.
She said that since then she has held other customer service positions including one at a call centre, and that was where she honed her skills.
One passenger, who gave her name as Shaemell, said her field was in customer service training and identified that Young’s strong point was soft skills — attributes that enable someone to interact effectively and harmoniously with other people.
“It wasn’t just a ride from point A to B, but it was an experience because she was so courteous and engaging,” said Shaemelle.
She pointed out that customer service in Jamaica was lacking in soft skills and recommended that Young be put in an area where she would be able to teach others.
Young, who is now fondly called “ground pilot” by colleagues, said she first started her announcements in 2012 when the 33 bus route was facing disbarment because it was not meeting monetary targets.
POMMELLS… In my 11 years travelling with the JUTC I have never received this kind of service
“I used to travel the route and literally would just talk to the steering wheel and the windshield because no one was taking the bus, and I could not figure out why,” she said, while adding that after much pondering she realised that passengers did not know where the bus was going.
She said that in an effort to save her route and raise revenue, she started loading the bus herself by “coming out and calling out to people that the bus was going Half-way-Tree, Lyndhurst Road and then downtown”.
Young said that she came up with the bus route announcements as a way to differentiate herself from overwhelming competition that also plied the same route.
“I thought it would be really nice if they heard something different,” she said, while adding that it took a lot of courage to start, but once she did, the rest was history.
Young said that she was especially motivated by the appreciation that passengers showed for what she considered a “small task”.
She called for the standard of customer service in Jamaica to be raised and argued that locals should not have to feel like they’re in “foreign” when they received good service.
“Why can’t people feel like they’re in Jamaica because this is the norm in Jamaica?”
JUTC Corporate Communications Manager Cecil Thoms agreed by saying that public transportation was especially lacking in good customer service and courtesy.
Thoms commended Young for making what he considered a positive difference within the company, and described her strong people skills and service as a breath of fresh air.
Thoms told the Sunday Observer that he first learnt of Young’s good work through a letter that was sent by a passenger who rode on the bus, and subsequently from talk show callers and videos that were sent, circulated, of her making the route announcements.
After meeting Young he said he was surprised to learn that she had taken on the initiative herself.
He said, too, that Young had earned herself a promotion and would be placed on the front line of customer care at the State-run company.
“We want her to lead the charge in training some of the drivers to initiate this type of response from passengers, because a lot of people appreciate the effort and it makes the ride more pleasurable and warm,” Thoms said.
Young, in response, said that she was looking forward to helping raise the standard of customer service that JUTC offered to customers.
“I want to transform the JUTC and help drivers to commit to a part of our mission statement which says we are a customer-oriented company,” Young said.
By: Deandra Morrison
Original Article Found Here
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Sometimes Ppl make you just lose it, (when enough is enough ) #n #JUTC Driver walk 🚶 off Bus while still in motion 😜😉 !!! #publictransport #angermanagement #dangerousdriving #weirdpeople. .
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I realize many persons I talk to who aren't from St Andrew and Kingston have a stark dislike of JUTC buses. I don't know why but these things downright fascinate me. The atmosphere is so variable, you can oberserve so many different personalities, and the best part, if you don your headphones and stare out the window, you can have your own music montage ^-^. #pics365 #pic35 #35 #photography #phonephoto #JUTC #bus #ChiChiBus #blackandwhite #bus #transport #transit #jamaica #urbanbus #urban #goodvibes #demslowyuhfretdoe
#pics365#urban#goodvibes#pic35#urbanbus#demslowyuhfretdoe#transit#jamaica#transport#chichibus#photography#35#phonephoto#blackandwhite#bus#jutc
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