#open source VoIP solution

[vindaloo-softtech]

The Future of FreeSwitch Development: Trends to watch out for

What is FreeSWITCH and what sets it apart?

FreeSWITCH is an open-source, scalable telephony platform designed to facilitate the creation of voice and messaging applications.

What sets FreeSWITCH apart is its flexibility and versatility, allowing users to build a wide range of communication solutions. Its modular architecture and robust features make it an ideal choice for developers seeking to

customize and integrate telephony services seamlessly. Whether used for traditional telephony, VoIP, or unified communications, FreeSWITCH stands out for its ability to adapt to diverse communication needs while remaining cost-effective and open to innovation.

What is its significance?

FreeSWITCH holds significant importance in the telecommunications industry due to its open-source nature and versatile capabilities. It enables developers to create customized voice and messaging applications, fostering innovation in telephony services.

As a cost-effective solution with a modular architecture, FreeSWITCH empowers businesses to adapt and scale their communication infrastructure according to evolving needs, making it a valuable asset in building robust and tailored telecommunication systems.

How have companies been using FreeSWITCH?

VoIP Service Providers: Numerous VoIP service providers leverage FreeSWITCH to deliver cost-effective and feature-rich communication services to businesses and individuals. These solutions often include features like call forwarding, conferencing, and voicemail.

Unified Communication Platforms: FreeSWITCH is employed in building unified communication platforms that integrate voice, video, and messaging services. Such solutions cater to businesses looking for comprehensive communication tools to enhance collaboration.

Contact Centers: FreeSWITCH is used in contact center solutions to manage and streamline customer interactions. Its flexibility allows the customization of IVR systems, call routing, and other features crucial for efficient contact center operations.

Telehealth Services: With the increasing demand for telehealth since COVID-19, FreeSWITCH is utilized to create scalable and secure platforms for remote healthcare consultations. These solutions may include features like video conferencing, appointment scheduling, and secure patient communication.

Real-time Communication Apps: FreeSWITCH is integrated into real-time communication applications, enabling features like instant messaging, voice calling, and video conferencing. These apps find applications in various industries for internal and external communication.

Customized IVR Solutions: Businesses use FreeSWITCH to develop customized Interactive Voice Response (IVR) systems. These solutions enhance customer experiences by providing automated yet personalized responses based on user inputs.

Future of FreeSWITCH

As FreeSWITCH adapts to emerging technologies and market demands, we can clearly envision exciting possibilities for its growth. A few of the future predictions for FreeSWITCH use are;

AI-Powered Enhancements: FreeSWITCH is likely to integrate advanced AI capabilities for smarter call management, predictive analytics, and personalized user experiences. AI-driven automation can optimize call routing and enhance overall communication efficiency.

5G Integration: FreeSWITCH is ready to adapt to the high-speed and low-latency demands of the 5G era, with seamless interoperability with 5G networks being a main priority. This will provide increased call quality, decreased latency, and support for new multimedia communication standards.

IoT Connectivity: Expect FreeSWITCH to further embrace the Internet of Things (IoT), enabling innovative communication solutions for a wide array of connected devices. This could involve tailored features for IoT-specific communication protocols and applications.

Blockchain Security: As security remains a top priority, FreeSWITCH may explore integrating blockchain technology to enhance the security and privacy aspects of VoIP communications. Blockchain can provide decentralized and tamper-resistant security features.

Edge Computing Optimization: Leveraging edge computing for real-time processing and reduced latency, FreeSWITCH may optimize its architecture to meet the growing demand for responsive and reliable communication services. This can lead to improved user experiences, particularly in latency-sensitive applications.

Ecosystem Collaboration: Future FreeSWITCH versions may prioritize seamless integration with other communication platforms, fostering a collaborative ecosystem. This could involve enhanced interoperability with popular messaging apps, video conferencing solutions, and collaboration tools.

User-Centric Design: A focus on user-friendly interfaces and intuitive administration tools is likely, making it easier for administrators and developers to configure, manage, and customize FreeSWITCH according to their specific needs.

Community-Driven Innovation: The active FreeSWITCH community will continue to play a crucial role in shaping the platform’s future. Community-driven contributions, feedback, and collaborations will contribute to ongoing improvements and innovations.

Considering the growth of the Telecommunication industry, the future of FreeSWICTH development seems exciting as it promises technological advancements.

Embracing IoT connectivity, investigating blockchain for improved security, optimizing for edge computing, and promoting ecosystem collaboration are important themes that highlight FreeSWITCH’s flexibility to new developments. While we anticipate the evolution of FreeSWITCH, one thing is certain the collaborative efforts of developers, administrators, and the vibrant community will play a crucial role in shaping a future that takes telecommunication solutions to the next level. 

Write us at info@vindaloosofttech.com to leverage FreeSWITCH’s innovative solutions. 

[asttecs1]

*astTECS offers world-class enterprise unified communication solutions based on Open Source Tech. We provide IP PBX, CCD, IVR, VoIP minutes, Voice logger, PA Systems, CRM solutions & more.

[iamjackmorris]

How FreeSWITCH Modules Streamline Custom VoIP Development

In today’s business environment, flexibility and scalability are not advantages — requirements. With more organizations, large and small, seeking to improve their voice solutions, FreeSWITCH development has emerged as a powerful way to build customized, future-proof VoIP systems. And underpinning that flexibility are FreeSWITCH modules, which allow programmers to tailor VoIP platforms to precise business requirements.

Learning About FreeSWITCH and Modular Architecture

FreeSWITCH is an open-source telephony system used and envied for its flexibility and performance. What really sets it apart, though, is the way that it is modular. Instead of a rigid one-size-fits-all solution, FreeSWITCH allows you to pick from an incredibly large selection of modules, each providing some features such as call routing, conferencing, IVR, etc.

If you want to get a step-by-step walkthrough on how these modules work and the types that are available, don’t overlook this in-depth tutorial on FreeSWITCH modules. It’s a great tutorial on how to learn about FreeSWITCH's modular mechanism and practical application.

Major Benefits of Using FreeSWITCH Modules in VoIP Development

1. Unlimited Customization

With FreeSWITCH modules, you can design a VoIP system that fits your company like a glove. Do you require advanced call recording? There’s a module for it. Do you wish to connect with your CRM or billing system? Modules make it possible. Such customization is a game-changer for companies with unique workflows or regulatory requirements.

2. Scalability on Demand

As your business grows, your communications needs evolve. FreeSWITCH’s modular architecture allows you to add new functionality or expand call density merely by enabling or building additional modules. Your VoIP solution can easily scale without costly rebuilds.

3. Faster Development and Deployment

Modules are plug-and-play. Developers can leverage existing modules and accelerate project timelines, and enjoy the flexibility of designing custom modules for specific needs. This blend of speed and agility is a major advantage in today’s fast-paced market and environment.

4. Cost Efficiency

Since FreeSWITCH is open-source and modular, you only pay for what you need. You don’t need to invest in cumbersome, do-everything-but-the-kitchen-sink solutions that contain features you won’t ever use. This targeted approach to FreeSWITCH development maximizes budgets for businesses while delivering access to enterprise features.

5. Future-Proofing Your VoIP System

Telecom technology is ever-evolving. FreeSWITCH modules make it easy to adapt to new standards, protocols, and integrations. Be it the support for the latest codecs or facilitating WebRTC capabilities, modules keep your system up-to-date and competitive.

In-Demand FreeSWITCH Modules and Their Uses

mod_conference: Provides support for advanced conferencing support for team collaboration, and virtual meetings.

mod_voicemail: Provides solid voicemail support.

mod_cdr_csv: Provides call detail records in detail for analytics and billing.

mod_xml_curl: Dynamic configuration and web service or external database support.

mod_webrtc: WebRTC support for browser-based video and calling.

For a more technical overview of these and all other FreeSWITCH modules, check out the FreeSWITCH modules blog

Real-World Example: Custom IVR with FreeSWITCH Modules

Imagine a growing customer support center that needs a custom IVR system to route calls based on language, department, or customer status. FreeSWITCH modules allow developers to quickly create a custom IVR solution that connects with databases, CRM systems, and even voice recognition through AI, all without having to rebuild from the ground up.

Why Expert FreeSWITCH Development Matters

Whereas modularity in FreeSWITCH makes it accessible, its full potential can only be achieved through profound technical acumen. Changing, incorporating, and supporting modules — particularly in advanced or heavy-traffic scenarios — takes expert developers familiar with the platform as well as your company’s objectives.

If you need to develop a tailor-made VoIP solution or improve your existing one, it makes sense to hire FreeSWITCH developers with expertise in module development and integration. The correct experts will help you unleash the full potential of FreeSWITCH and ensure your communications are secure, dependable, and scalable.

Conclusion

FreeSWITCH modules are the secret ingredient in some of the most cutting-edge and cost-effective VoIP solutions out there today. With a modular freeswitch development strategy, firms can create personalized communication systems that are tailored to their requirements, cost less, and deliver better performance.

Ready to make your VoIP system something incredible? Start by finding out what the power of FreeSWITCH modules can bring — and work with specialists at Hire VoIP Developer, we can turn your vision into reality.

[mahateermuhamed]

ODOO CRM

Unlock Sales Success with Odoo CRM: A Deep Dive into Features, Benefits & Use Cases

In today’s competitive market, success depends not just on how many leads you generate—but how effectively you manage them. That’s where a modern Customer Relationship Management (CRM) system like Odoo CRM becomes a game-changer. It’s not just software—it’s a sales enabler, lead generator, and business optimizer, all rolled into one.

In this article, we provide a comprehensive guide to Odoo CRM, exploring its features, benefits, use cases, integration capabilities, real-life success stories, and more.

What is Odoo CRM?

Odoo CRM is an open-source, fully integrated CRM solution that helps businesses manage their sales pipeline, customer relationships, and sales performance—all in one intuitive interface. Part of the broader Odoo ERP suite, it seamlessly connects with other modules like Sales, Marketing, Accounting, Inventory, and Helpdesk.

Whether you're a startup or an enterprise, Odoo CRM is built to scale with your business.

Powerful Features of Odoo CRM

Here’s a deeper look at the tools that make Odoo CRM stand out:

1. Sales Pipeline Visualization

Customize your Kanban view to match your sales process.

Drag-and-drop leads through stages like New, Qualified, Proposal Sent, Won, and Lost.

Color-coded tags help prioritize and categorize leads.

2. Automated Activities & Smart Scheduling

Automatically schedule follow-ups after key milestones.

Set up recurring meetings, calls, or reminders.

Integrates with Google Calendar, Outlook, and mobile devices.

3. Multichannel Communication

Sync with your email, VoIP, and SMS tools.

Use pre-written templates for quicker responses.

All conversations are logged and linked to the lead’s profile.

4. Lead Scoring & Assignment Rules

Score leads based on criteria like job title, location, industry, or behavior.

Automatically assign hot leads to top-performing reps.

Route leads by geography, language, or campaign source.

5. Custom Reports and Real-Time Dashboards

Monitor KPIs such as:

Lead conversion rate

Sales cycle length

Deal size by rep or team

Export reports or automate them on a schedule.

6. Mobile-First Experience

Native mobile apps for iOS and Android.

Access lead data, update opportunities, and get notifications while on the move.

Key Benefits of Using Odoo CRM

Here’s what businesses love about Odoo CRM:

All-in-One Platform: No more switching tools—everything from marketing to invoicing is connected.

100% Customizable: Add custom fields, change workflows, or build new apps using Odoo Studio.

User-Friendly Interface: Clean, modern UI that reduces the learning curve.

Affordable & Scalable: Pay for what you use. Start small and scale up when needed.

Global Community & Support: Backed by a massive open-source community and certified partners worldwide.

Real-World Integrations

Odoo CRM integrates seamlessly with:

Odoo Email Marketing: Launch personalized drip campaigns.

Odoo Website: Capture leads through embedded web forms.

Odoo eCommerce: Track leads generated through online purchases.

Third-party apps: Zapier, WhatsApp, Slack, Twilio, and more.

Use Cases by Industry

Real Estate

Track buyers, sellers, and properties.

Automate appointment reminders and open house follow-ups.

B2B SaaS

Monitor monthly recurring revenue (MRR).

Run email nurture sequences to onboard free trial users.

Retail & Wholesale

Connect CRM to inventory for real-time stock updates.

Assign sales reps based on customer region or purchase history.

Professional Services

Manage client onboarding, invoicing, and renewals from one dashboard.

Customer Testimonials

“We switched from Salesforce to Odoo CRM and cut our CRM costs by 70%. It's simpler to use and integrates better with our accounting and invoicing tools.” — Lucia Martinez, COO, GreenTech Innovations

“Our sales reps love the mobile app. It helps them update leads right after meetings, which has improved our data accuracy dramatically.” — James Andrews, Head of Sales, UrbanEdge Realty

🛠 How to Get Started

Step 1: Sign up for a free trial at odoo.com

Step 2: Choose the CRM module and activate related apps like Sales, Email Marketing, and Invoicing.

Step 3: Customize your sales stages, import leads, and set up team permissions.

Step 4: Train your team (Odoo offers built-in tutorials and documentation).

Step 5: Start selling smarter and tracking every opportunity!

Final Thoughts: Is Odoo CRM Right for You?

If you're looking for a cost-effective, powerful, and fully integrated CRM, Odoo is hard to beat. Whether you’re a solopreneur or managing a global sales team, Odoo CRM offers the flexibility, functionality, and affordability that modern businesses demand.

Unlike many CRMs that force you into their mold, Odoo lets you define your own sales journey—and powers it every step of the way.

Ready to Transform Your Sales Strategy?

Explore Odoo CRM for free

Talk to our Odoo-certified experts Get a tailored demo for your business

VISIT:https://banibro.com/odoo-crm/

Email: info@banibro.com

[comxus]

Top 5 Reasons to Upgrade to a PoE Switch for Your Office Network

Simplify Cabling with Power and Data Over One Cable

Upgrading to a PoE switch simplifies your office network by delivering both power and data through a single Ethernet cable.

This dual functionality reduces the need for separate power outlets and extra wiring, minimizing cable clutter and making installations faster and cleaner.

 It’s especially helpful in modern offices where devices like IP phones, wireless access points, and security cameras need flexible placement.

By cutting down on cables and power adapters, PoE streamlines network setup and maintenance, creating a more organized workspace and reducing potential points of failure, which ultimately improves efficiency and saves time and money.

 Flexible Device Placement Anywhere in the Office

One of the biggest advantages of PoE switches is the ability to place network devices anywhere in the office, regardless of nearby power sources.

Devices like IP phones, security cameras, and Wi-Fi access points can be installed in optimal locations for coverage and performance without worrying about electrical outlets.

This flexibility is especially valuable in large or open office spaces, historic buildings, or areas where adding power wiring is difficult or costly.

 PoE ensures reliable power delivery through Ethernet cables, empowering businesses to design smarter, more efficient networks that adapt easily to changing workspace layouts.

Cost Savings on Installation and Maintenance

Upgrading to PoE switches can lead to significant cost savings for businesses by eliminating the need for additional electrical wiring and separate power supplies for each device.

Since power and data travel through the same Ethernet cable, installation becomes quicker and less labour-intensive, reducing upfront setup costs.

Maintenance is also simplified, as fewer cables and power adapters mean fewer potential points of failure and easier troubleshooting.

 Over time, these savings add up, especially in larger offices with numerous connected devices. PoE technology offers an economical and efficient way to power your network while minimizing both installation and ongoing maintenance expenses.

Enhanced Network Management and Security

Managed PoE switches provide advanced control and monitoring capabilities that improve both network performance and security.

With these switches, IT teams can easily oversee power usage, prioritize traffic, and remotely manage connected devices like IP phones and cameras. This level of control helps quickly identify and resolve issues, minimizing downtime.

 Additionally, managed PoE switches offer enhanced security features such as VLAN segmentation, access control, and real-time threat detection, protecting sensitive office data and connected devices from cyber threats.

Overall, they give businesses greater visibility and protection, ensuring a more reliable and secure network environment.

Future-Proof Your Office with Scalable Technology

PoE switches offer a scalable solution that grows with your office’s evolving technology needs.

As businesses add more smart devices—such as IP cameras, VoIP phones, and Wi-Fi access points—PoE infrastructure easily supports increased power and data demands without the need for costly rewiring or electrical upgrades.

 This flexibility allows offices to quickly adapt to changing workspace layouts or expanding teams.

Investing in PoE technology now ensures your network remains robust and ready for future innovations, helping your business stay competitive and efficient while minimizing disruptions and expenses related to infrastructure changes.

[ispmate053]

Which is the Best ISP Billing Software in India?

In India’s fast-growing digital economy, Internet Service Providers (ISPs) play a vital role in delivering seamless connectivity to businesses and households. Whether you're running a regional broadband company or a nationwide ISP brand, managing customers, billing cycles, and data usage efficiently is crucial. That’s where choosing the Best ISP billing software becomes essential. In this guide, we’ll explore what features define a great ISP billing tool and highlight some of the top solutions available in India today.

Why ISP Billing Software Is Critical for Your Business

Manual billing is outdated, error-prone, and inefficient. A robust ISP billing software automates the process of: - Generating GST-compliant invoices - Tracking bandwidth usage and session logs - Managing prepaid/postpaid plans - Sending payment reminders and processing transactions - Integrating with CRM and network hardware The right solution helps ISPs reduce downtime, avoid revenue leakage, and offer a better experience to subscribers.

Key Features to Look for in the Best ISP Billing Software

Before choosing any billing system, consider these essential features: ✅ Automated Invoicing and Payments: Reduce manual workload and ensure timely billing ✅ Bandwidth and Data Monitoring: Track usage per user for fair billing ✅ User Management and Plan Customization: Support for tiered plans and policy control ✅ Integration: Connect with routers (like MikroTik), CRMs, SMS/email services ✅ Compliance: Ensure adherence to TRAI and GST regulations ✅ Cloud-based vs. On-Premise: Choose based on flexibility and IT capacity

Top 5 ISP Billing Software in India

NetAdmin by NetSoft Solutions

NetAdmin is a leading ISP billing software designed specifically for the Indian broadband market.

- 📌 Features: Online payments, GST billing, network integration, customer self-care portal - ✅ Pros: India-focused, strong support team, TRAI-compliant reporting - ❌ Cons: Slightly dated UI - 💰 Pricing: Custom plans based on user base Best for: Small to mid-sized Indian ISPs seeking local support

24Online by Elitecore (Sterlite Technologies)

24Online has been a trusted name for over a decade, offering a comprehensive AAA (Authentication, Authorization, Accounting) platform.

- 📌 Features: Prepaid/postpaid billing, hotspot management, franchisee billing, RADIUS support - ✅ Pros: Highly scalable, widely adopted by ISPs and hospitality providers - ❌ Cons: Premium pricing for advanced features - 💰 Pricing: Tiered enterprise pricing Best for: Large ISPs or WiFi hotspots needing scalable infrastructure

Splynx

While Splynx is developed in Europe, it’s increasingly popular among Indian ISPs due to its powerful integration capabilities.

- 📌 Features: RADIUS server, CRM, billing automation, API access, VoIP integration - ✅ Pros: Highly customizable, supports MikroTik, Ubiquiti, and other routers - ❌ Cons: Requires technical setup - 💰 Pricing: Starts at ~$49/month Best for: Tech-savvy ISPs who want flexibility and control

Antamedia ISP Billing

This Windows-based solution supports internet cafes, hotspots, and small broadband providers.

- 📌 Features: Bandwidth control, captive portal, pre-paid billing - ✅ Pros: One-time license pricing, ideal for smaller operators - ❌ Cons: Limited scalability, desktop-based (no cloud) - 💰 Pricing: One-time license fee (varies by user/device count) Best for: Café-style networks and local WiFi operators

MikroTik + Third-Party Billing Add-ons

If you’re using MikroTik routers, pairing them with open-source or commercial billing tools (like Radius Manager or Splynx) can create a cost-effective solution.

- 📌 Features: Custom network policies, RADIUS authentication, usage billing - ✅ Pros: Flexible, hardware-level control - ❌ Cons: Technical learning curve - 💰 Pricing: Varies based on software/plugin Best for: ISPs with in-house tech teams who prefer open/custom setups

How to Choose the Right ISP Billing Software

Here are a few questions to guide your decision: - How large is your subscriber base? - Do you need cloud access or prefer local deployment? - Do you require integration with specific hardware like MikroTik or Cisco? - Is your team technically equipped to handle a custom or open-source solution? - Are compliance and tax (GST) reporting features included? If you're a small or mid-sized Indian ISP, NetAdmin and 24Online provide reliable, region-specific support. For advanced customization and integrations, Splynx offers a great balance of features and scalability.

Final Thoughts

Finding the best ISP billing software in India depends on your specific needs, budget, and technical capacity. Whether you’re just starting or scaling nationwide, investing in the right platform can streamline your operations and improve subscriber satisfaction. If you’re an Indian ISP evaluating software, make sure to request demos, explore integrations, and ask for local support options before deciding. 📝 Have you used any of these tools, or do you recommend another one? Let us know in the comments!

FAQs

🔹 What is ISP billing software?

It’s a platform used by Internet Service Providers to manage customer accounts, billings, bandwidth tracking, and plan management.

🔹 Is GST billing supported by Indian ISP software?

Yes, most India-focused platforms like NetAdmin and 24Online offer GST-compliant invoicing.

🔹 Can I use free or open-source tools?

Yes, but they often require technical expertise. Pairing MikroTik with open-source billing platforms can be budget-friendly but complex to manage.

[voicesms]

The Ultimate Guide to Business VoIP Solutions: SIP Trunk Providers, Call Center Dialers, and More

1. What is VoIP and Why Is It Important for Small Businesses?

Voice over Internet Protocol (VoIP) enables businesses to make voice calls using the internet rather than traditional phone lines. The main advantages of using VoIP for business communication include:

Cost Savings: VoIP is typically cheaper than traditional phone systems.

Scalability: VoIP systems grow with your business needs.

Flexibility: Employees can make and receive calls from anywhere.

Advanced Features: VoIP offers features like call forwarding, voicemail-to-email, and auto-attendants.

2. Best VoIP Solutions for Small Businesses

When choosing a VoIP solution for your small business, it’s essential to consider factors like budget, features, and customer support. Some of the top VoIP providers include:

RingCentral: Offers a full suite of features, including video conferencing, team messaging, and cloud storage.

Grasshopper: A great choice for startups and small businesses due to its ease of use and affordable pricing.

Nextiva: Known for its excellent customer service and robust call management features.

3. SIP Trunk Providers for Your Business

SIP (Session Initiation Protocol) trunks allow businesses to connect their on-premises phone system to the public switched telephone network (PSTN) over the internet. SIP trunking is perfect for businesses looking for a flexible and cost-effective way to handle calls. Some leading SIP trunk providers include:

Twilio: A flexible cloud communications platform offering high-quality SIP trunks.

Voxbone: A provider of

with global coverage and easy integration.

Bandwidth: Known for its simple, scalable SIP trunking solutions with competitive rates.

4. Wholesale VoIP Services: An Overview

Wholesale VoIP services are designed for businesses or service providers who need to offer VoIP services to their customers or resell them. Wholesale VoIP services typically include the ability to purchase bulk VoIP minutes at discounted rates and resell them as part of a business offering. Leading wholesale VoIP service providers include:

Asterisk: Open-source software used by many businesses for building custom VoIP systems.

Voxbeam: Offers a range of services from wholesale VoIP termination to VoIP minutes.

5. Dialer Software for Call Centers in India

Call centers in India have become a critical part of the global outsourcing market. Dialer software helps automate and streamline outbound calling, saving time and improving efficiency. Some of the best dialer software options for call centers include:

Five9: Offers predictive dialing, call routing, and CRM integration.

Aspect: Known for its powerful call center automation features.

CallHub: Provides cloud-based dialer software with SMS and voice broadcasting capabilities.

6. VoIP Minutes for Call Centers: How to Choose the Right Plan

Call centers often require large volumes of VoIP minutes. Finding the right provider for your call center’s needs is critical to controlling costs while ensuring reliable service. Key factors to consider:

Cost-Effective Plans: Wholesale VoIP providers often offer bulk minutes at discounted rates, which is perfect for call centers.

Quality of Service: Ensure that the VoIP provider offers high call quality and minimal downtime.

Scalability: Your provider should be able to scale with your call center's growth.

7. Wholesale VoIP Termination Providers: What You Need to Know

Wholesale VoIP termination providers offer businesses the ability to make outbound calls to the public switched telephone network (PSTN) at discounted rates. A reliable termination provider is crucial for international calling. Some of the best wholesale VoIP termination providers include:

Flowroute: Known for its reliable termination services and competitive pricing.

Telnyx: Offers flexible VoIP services with global termination capabilities.

Voxbeam: Specializes in international termination with competitive pricing and robust service.

8. Conclusion

VoIP technology is indispensable for businesses seeking to improve communication while reducing costs. From small businesses to large call centers, VoIP services, including SIP trunks, dialers, and wholesale services, offer great flexibility and scalability. By choosing the right VoIP solution, you can streamline your operations, enhance customer service, and expand your business more efficiently.

Whether you need VoIP for a small business or wholesale VoIP services for a call center, ensure you select providers that align with your specific needs. Make the move to VoIP today, and start enjoying the benefits of modern communication solutions.

This blog incorporates all the keywords you've requested while providing valuable insights into each topic. Let me know if you'd like me to adjust anything or add more details!

[coolhodusoft]

Empowering Resellers: How IP PBX Software Unlocks New Revenue Streams

It's not uncommon for Internet Service Providers (ISPs), Internet Telephony Service Providers (ITSPs), and telecom companies to sell their service offerings such as Internet Protocol PBX services, VoIP services, VoIP solutions, SIP trunking, and other innovative solutions to third-party organizations, which are known as resellers.

As the name suggests, resellers resell PBX services and other telephony services to their customers and tenants. To enable resellers to resell communication services in a cost-effective manner as well as help ISPs, ITSPs, and telecoms attract new customers and increase revenue streams, some sophisticated IP PBX software solution providers provide a module known as 'Reseller Module.'

This article discusses how IP PBX software can help ITSPs, ISPs, and telecom companies unlock new revenue streams and the various benefits of reseller modules.

How Can a Reseller Module Unlock Revenue Streams?

The Reseller Module in sophisticated multi-tenant IP PBX software solutions enable ISPs, ITSPs, and telecom companies to create tenant admin portals for resellers and provide them with limited rights as well as white labeling functionality.

With limited rights, resellers can create sub-tenants and resell telephony services to them. With white labeling feature, resellers can display their brand name, logo, color, and icons to their sub-tenants. This gives them the freedom to operate in an independent manner.

After admins create multiple resellers, the latter sell available services to their tenants. It must be noted that a reseller cannot create sub-resellers. Only admin (an ISP, ITSP, or telecom firm) can create resellers, which increases their scope to expand their revenue streams.

Under the Reseller Module, resellers can create multiple users using the reseller portal. They can customize services for each sub-tenant as well as easily create bundle plans, bill plans, rate cards, rate plans, tax heads and profiles, bill plan fees, and bill plan requests, for their tenants.

Resellers can choose multiple currencies and language options according to their needs. They can receive payment online through various sources like PayPal, Stripe, Paystack, CCAvenue, and more from their clients.

Benefits of Reseller Module

The Reseller Module in multi-tenant IP PBX software solutions is extremely beneficial for both admins and resellers in various ways. Some of them are:

1. Easy to Use

The reseller module is extremely easy to use for both admins and resellers. The former can use the module to create multiple resellers. The latter can use the module to create multiple tenants and provide different services to them. Afterwards, they can bill their tenants based on their usage.

2. Zero Additional Investment

For ISPs, ITSPs, and telecom companies, the 'Reseller Module' opens up a new revenue stream without them requiring to make any additional investment. Likewise, resellers don’t have to heavily invest on expensive equipment, hardware, software, human resources, and other areas to get started. They only need to pay admins for the services they intend to sell to their clients.

3. Access to a Wide Range of Features

Once authorized by the admin, a reseller can access a wide range of features such as API access, DID access, payment gateway access, profile customization, queue pro access, SMS access, user and role access, Zoho access, and more.

4. Massive Growth

By using the Reseller Module in a multi-tenant IP PBX software solution, ISPs, ITSPs, and telecom companies can enjoy massive growth in their business. They can join hands with multiple resellers and allow them to sell IP PBX services to their tenants. Resellers can also reap the benefits of huge growth as they can create multiple tenants and sell IP PBX services without making any massive investments.

5. Real-time Analytics and Reports

Under the Reseller Module, both admin and resellers can get quick access to a wide array of analytics and reports in real-time. Such reports will help them to resolve issues as soon as they occur, know their business performance, as well as make data-driven decisions.

All In All,

The reseller module is an excellent add-on feature in multi-tenant IP PBX software solutions that allows ISPs, ITSPs, and telecom companies to distribute their service to resellers. If you are curious to know how the reseller module works and how you can synergize with the right resellers, then you need to partner with the right IP PBX software provider and request for a free demo.

Source: https://hodusoftpvt.blogspot.com/2025/01/empowering-resellers-how-ip-pbx.html

[vindaloo-softtech]

Integration of WebRTC with FreeSwitch for Multi-Tenant IP PBX

The powerful Integration of WebRTC with FreeSwitch allows developers to design next-gen and scalable communication solutions such as PBX (Private Branch Exchange), Call Center Solutions and many more. This combination overcomes the drawbacks of traditional telephones while bringing modern web-based communication.

Using WebRTC and FreeSwitch solutions, Vindaloo Softtech has designed top-notch products such as PepperPBX and CallCentr8. Interestingly, with the integration of WebRTC with FreeSWITCH, VoIP calling has become streamlined through multi-tenant IP PBX systems.

In the absence of this integration, organizations face fragmented communication systems that require IP Phones to make calls. These complexities result in compatibility issues, additional costs, and complex setups. However, this integration has bridged the gap between IP phones and modern PBX systems.

What is PBX?

A PBX (Private Branch Exchange) is a phone system that businesses use to manage calls. It connects calls between employees, local lines, and the public phone network. Instead of giving each employee their own phone line, the PBX allows everyone to share a few external lines. This helps save money and comes with features like call conferencing, follow me, IVR, Time condition, call routing, voicemail, and managing multiple calls at once. Its main goal is to reduce the cost of needing a separate phone line for each person.

Introducing WebRTC

WebRTC (Web Real-Time Communication) is an open-source project that gives the means to real-time communication by supporting video conferencing, voice calls, and data sharing. This project facilitates RTC directly between all modern web browsers and other supported devices without requiring additional plugins or applications.

The Software Developers use the APIs written in Javascript for peer-to-peer communication, which happens directly between users’ devices without the need for an intermediary server, this way it ensures faster data exchange and reduces latency. Vindaloo Softtech, a custom VoIP application & WebRTC development company, has been offering custom WebRTC development services for years.

What is FreeSwitch?

FreeSwitch, an open-source carrier-grade telephony platform is a backbone for VoIP (Voice over Internet Protocol) software. This platform is highly scalable as business demands and can be installed on any cloud-based platform or on-premises. FreeSwitch is designed to route and interconnect communication protocols like SIP (Session Initiation Protocol), WebRTC, and others. This allows the creation of robust voice, video, and messaging systems. Hire Vindaloo Softtech for FreeSWITCH development services to reap top-notch features.

Read Also: The Future of FreeSWITCH Development – Trends to Watch Out For

Make VoIP Calls with FreeSwitch and WebRTC

FreeSwitch acts as the media server that handles routing and managing communication, while WebRTC allows real-time communication directly within web browsers. FreeSwitch natively supports Webrtc. When integrated, these two technologies enable businesses to make and manage VoIP calls through a cloud-based system that operates via the Internet.

The integration of WebRTC with FreeSWITCH allows us to build a multi-tenant IP PBX solution, a cloud-based system that manages VoIP calls from anywhere without relying on specific hardware or infrastructure. WebRTC clients use the WS/WSS protocol to communicate with FreeSWITCH via the SIP protocol, usually with SIP over WebSockets. It allows multiple clients or tenants to operate under a single PBX infrastructure while keeping their operations completely separate. It is a unified and cost-effective solution that enhances modern communication and accessibility.

What does a WebRTC Phone feature in a multi-tenant PBX system do for your business?

Using the FreeSwitch and WebRTC solution, Vindaloo Softtech, a leading VoIP software development company has designed the WebPhone feature in PepperPBX, a ready-to-deploy and secure PBX server. With the Webphone, you do not require any third-party softphone and IP or desk phones.

We have developed the below features using WebRTC and FreeSwitch for our PBX system,

Call transfer

DND support

Call Forward

Conferencing

Access Voicemails (Read & Total Count)

Call waiting

Multi Call Management

What Extra Do You Get With PepperPBX?

Total Control with Built-in Firewall: Manage your multi-tenant system with a smart dashboard and firewall. Giving you full control and security to block or allow services and ports with just a few clicks.

Robust Security: It features top-notch security with multi-factor authentication and a user-friendly interface. This system is secure and simple to manage, following trusted industry standards.

Simplified Customer Interactions: Features like IVR menus and call queuing make customer interactions seamless. It effortlessly handles inbound call centres and monitors calls.

Cloud Access: You get complete access to your system at any time from anywhere with a cloud-based platform. Through this, it ensures business continuity no matter where you are.

Specified user portal: This ensures effortless user management with direct login portals for Super Admin, Tenant Admin, and end users.

Why Should You Choose Multi-tenant PBX – PepperPBX?

Ready to Deploy

Pay Once, it’s Cost-effective

No Hidden Charges

Outstanding Scalability

Advanced Feature-packed

Secure with industry-standard protocols

User-Friendly Interface

Vindaloo Softtech, a custom VoIP development service provider, boosts features like WebRTC in a Multi-Tenant PBX System on the client’s requirement. Connect us to team up and take advantage of Custom Webrtc app development services, FreeSWITCH development solutions and a Multi-tenant PBX system.

[mrmannan]

Software Platform RUCKUS

RUCKUS Cloud is RUCKUS' AI-powered, unified network management platform that simplifies the deployment, monitoring and management of geographically distributed wired and wireless networks across one or more locations. Manage all your wired and wireless networks from anywhere with RUCKUS' intuitive web interface or native mobile apps. Administrators can view all sites and their connected access points (APs), switches and clients on a single screen.

System Management and Control

The RUCKUS SmartZone Software Platform provides a unified software architecture across all wireless LAN (WLAN) controllers in appliance, virtualized and cloud environments, providing the highest level of deployment flexibility. This new Wi-Fi software offers the ultimate in flexibility; up to 300,000 devices, single and multi-tenancy, and "WiFi as you grow" - the ability to scale your network to meet the changing needs of your business. Grow and adapt to them.

RUCKUS Virtual SmartZone

The service provider class WLAN controller was developed for operation in the cloud.

The vSZ is a key component that enables any kind of service provider to offer a complete managed service to their customers. This may include managing access points on the customer premises as well as all back-end systems in the data center. One of the most important back-end systems is the WLAN controller. The vSZ is a virtualized version of the industry leading SCG-200, leveraging network function virtualization to enable MSPs to deliver a complete cloud-based service. The vSZ can run on open source KVM or VMware hypervisors.

In addition to vSZ, RUCKUS offers the Virtual SmartZone Data Plane (vSZ-D), a complementary NFV-compliant solution for secure user traffic aggregation, expanding deployment options in large-scale networks to accommodate growing user data volumes while simplifying network configuration. For mission-critical applications (such as VoIP and guest access) that require a tunneled approach to data management, vSZ-D is a highly cost-effective and flexible product that meets these requirements.

[iamjackmorris]

WebRTC Explained: Everything You Need to Know for Seamless Communication

Introduction

Ever been curious about how video calls are made without having to install additional software? That’s the wonder of WebRTC! Whether you’re making use of a browser-based video conferencing or a live collaboration app, WebRTC makes it possible. But what is WebRTC, really, and how does it enable smooth communication? Let’s explain it in layman terms.

What Is WebRTC?

WebRTC (Web Real-Time Communication) is an open-source technology that facilitates real-time sharing of audio, video, and data directly via web browsers. No plugins, no third-party applications — just smooth communication. It’s the foundation for applications such as Google Meet, WhatsApp Web, and even customer support chatbots.

In plain terms, WebRTC enables two or more devices to communicate directly for voice and video calls, without the intervention of an external server to handle everything. This means lower latency, improved quality, and enhanced privacy.

How Does WebRTC Work?

WebRTC is based on three fundamental technologies:

GetUserMedia — Provides access to a device’s camera, microphone, and screen sharing.

RTCPeer Connection — Manages peer-to-peer communication, making sure data is transferred smoothly.

RTC Data Channel — Enabling real-time data exchange among users, so file sharing and chat functionality becomes feasible.

Consider it as a direct connection between users, with less need for middlemen and faster, more efficient connections.

Why Is WebRTC a Game-Changer?

WebRTC is extensively utilized in:

✅ Video Conferencing: WebRTC is depended upon by Zoom, Google Meet, and Microsoft Teams for lag-free, smooth calls.

✅ Live Streaming: WebRTC is utilized by Facebook Live and Twitch for live broadcasting.

✅ Online Gaming: WebRTC is utilized by multiplayer browser games for low-latency communication.

✅ Customer Support & Telehealth: Companies utilize WebRTC for live assistance as well as remote health services.

WebRTC Architecture: What’s Under the Hood?

Fundamentally, WebRTC architecture consists of:

Media Stream API: Controls audio and video input.

Signaling Server: Facilitates users to locate and connect with one another.

STUN/TURN Servers: Fix NAT traversal problems (assist users in connecting behind firewalls).

These components together provide seamless communication, even over various networks.

Challenges of WebRTC & How to Solve Them

WebRTC is robust, but yes, it does have challenges:

Network Restrictions: Firewalls and NAT can intercept direct connections. STUN/TURN servers can assist.

Latency & Bandwidth Issues: Slow internet can lead to lag. Adaptive bitrate streaming can help optimize video quality.

Security Issues: Since WebRTC supports direct communication, encryption is imperative (such as DTLS and SRTP) to secure the data.

WebRTC Future: What’s Ahead?

The WebRTC future promises to be grand! With growing developments in AI, 5G, and edge computing, we can expect still lower latency, better quality video, and more intelligent real-time communication technology. Developers and businesses are hard at work deploying WebRTC to even more sectors, ranging from finance to education.

Final Thoughts

WebRTC has revolutionized real-time communication to become faster, easier, and more accessible. As a developer, business leader, or someone who loves effortless video calls, WebRTC is revolutionizing how we connect online.

If you’re interested in incorporating WebRTC solutions into your company or need expert advice, our WebRTC developers at Hire VoIP Developer can assist you in developing scalable, high-quality real-time applications.

[malabotimala]

SmartZone Software Platform RUCKUS

RUCKUS Cloud is RUCKUS’ AI-powered, unified network management platform that simplifies the deployment, monitoring and management of geographically distributed wired and wireless networks at one or more locations. Manage all your wired and wireless networks from anywhere using RUCKUS’ intuitive web interface or native mobile apps. Administrators can view all sites and their connected access points (APs), switches and clients on a single screen.

System Management and Control

The RUCKUS SmartZone Software Platform provides a unified software architecture for all wireless LAN (WLAN) controllers across appliance, virtualized and cloud environments, providing the highest level of deployment flexibility. This new Wi-Fi software offers maximum flexibility; up to 300,000 devices, single and multi-tenant, and “WiFi as you grow” – the ability to scale your network to meet the changing needs of your business. Grow and adapt to them.

RUCKUS Virtual SmartZone

The service provider class WLAN controller is designed to run in the cloud. The

vSZ is a key component that enables any kind of service provider to offer a fully managed service to their customers. This includes not only the access points on the customer premises but also the management of all the backend systems in the data center. One of the most important backend systems is the WLAN controller. vSZ is a virtualized version of the industry-leading SCG-200, leveraging network function virtualization to enable MSPs to deliver complete cloud-based services. vSZ can run on open source KVM or VMware hypervisors.

In addition to vSZ, RUCKUS offers Virtual SmartZone Data Plane (vSZ-D), a complementary NFV-compatible solution for secure user traffic aggregation, expanding deployment options in large networks to accommodate growing user data volumes while simplifying network configuration. For mission-critical applications that require a tunneled approach to data management (e.g., VoIP and guest access), vSZ-D is a cost-effective and flexible product that meets these requirements.

[mainmastmalmsey]

SmartZone Software Platform RUCKUS

RUCKUS Cloud is RUCKUS’ AI-powered, unified network management platform that simplifies the deployment, monitoring and management of geographically distributed wired and wireless networks at one or more locations. Manage all your wired and wireless networks from anywhere using RUCKUS’ intuitive web interface or native mobile apps. Administrators can view all sites and their connected access points (APs), switches and clients on a single screen.

System Management and Control

The RUCKUS SmartZone Software Platform provides a unified software architecture for all wireless LAN (WLAN) controllers across appliance, virtualized and cloud environments, providing the highest level of deployment flexibility. This new Wi-Fi software offers maximum flexibility; up to 300,000 devices, single and multi-tenant, and “WiFi as you grow” – the ability to scale your network to meet the changing needs of your business. Grow and adapt to them.

RUCKUS Virtual SmartZone

The service provider class WLAN controller is designed to run in the cloud. The

vSZ is a key component that enables any kind of service provider to offer a fully managed service to their customers. This includes not only the access points on the customer premises but also the management of all the backend systems in the data center. One of the most important backend systems is the WLAN controller. vSZ is a virtualized version of the industry-leading SCG-200, leveraging network function virtualization to enable MSPs to deliver complete cloud-based services. vSZ can run on open source KVM or VMware hypervisors.

In addition to vSZ, RUCKUS offers Virtual SmartZone Data Plane (vSZ-D), a complementary NFV-compatible solution for secure user traffic aggregation, expanding deployment options in large networks to accommodate growing user data volumes while simplifying network configuration. For mission-critical applications that require a tunneled approach to data management (e.g., VoIP and guest access), vSZ-D is a cost-effective and flexible product that meets these requirements.

[kobitarani]

SmartZone Software Platform RUCKUS

RUCKUS Cloud is RUCKUS' AI-powered, unified network management platform that simplifies the deployment, monitoring and management of geographically distributed wired and wireless networks across one or more locations. Manage all your wired and wireless networks from anywhere with RUCKUS' intuitive web interface or native mobile apps. Administrators can view all sites and their connected access points (APs), switches and clients on a single screen.

System Management and Control

The RUCKUS SmartZone Software Platform provides a unified software architecture across all wireless LAN (WLAN) controllers in appliance, virtualized and cloud environments, providing the highest level of deployment flexibility. This new Wi-Fi software offers the ultimate in flexibility; up to 300,000 devices, single and multi-tenancy, and "WiFi as you grow" - the ability to scale your network to meet the changing needs of your business. Grow and adapt to them.

RUCKUS Virtual SmartZone

The service provider class WLAN controller was developed for operation in the cloud.

The vSZ is a key component that enables any kind of service provider to offer a complete managed service to their customers. This may include managing access points on the customer premises as well as all back-end systems in the data center. One of the most important back-end systems is the WLAN controller. The vSZ is a virtualized version of the industry leading SCG-200, leveraging network function virtualization to enable MSPs to deliver a complete cloud-based service. The vSZ can run on open source KVM or VMware hypervisors.

In addition to vSZ, RUCKUS offers the Virtual SmartZone Data Plane (vSZ-D), a complementary NFV-compliant solution for secure user traffic aggregation, expanding deployment options in large-scale networks to accommodate growing user data volumes while simplifying network configuration. For mission-critical applications (such as VoIP and guest access) that require a tunneled approach to data management, vSZ-D is a highly cost-effective and flexible product that meets these requirements.

[khaledaakther]

Software Platform RUCKUS

RUCKUS Cloud is RUCKUS’ AI-powered, unified network management platform that simplifies the deployment, monitoring and management of geographically distributed wired and wireless networks at one or more locations. Manage all your wired and wireless networks from anywhere using RUCKUS’ intuitive web interface or native mobile apps. Administrators can view all sites and their connected access points (APs), switches and clients on a single screen.

System Management and Control

The RUCKUS SmartZone Software Platform provides a unified software architecture for all wireless LAN (WLAN) controllers across appliance, virtualized and cloud environments, providing the highest level of deployment flexibility. This new Wi-Fi software offers maximum flexibility; up to 300,000 devices, single and multi-tenant, and “WiFi as you grow” – the ability to scale your network to meet the changing needs of your business. Grow and adapt to them.

RUCKUS Virtual SmartZone

The service provider class WLAN controller is designed to run in the cloud. The

vSZ is a key component that enables any kind of service provider to offer a fully managed service to their customers. This includes not only the access points on the customer premises but also the management of all the backend systems in the data center. One of the most important backend systems is the WLAN controller. vSZ is a virtualized version of the industry-leading SCG-200, leveraging network function virtualization to enable MSPs to deliver complete cloud-based services. vSZ can run on open source KVM or VMware hypervisors.

In addition to vSZ, RUCKUS offers Virtual SmartZone Data Plane (vSZ-D), a complementary NFV-compatible solution for secure user traffic aggregation, expanding deployment options in large networks to accommodate growing user data volumes while simplifying network configuration. For mission-critical applications that require a tunneled approach to data management (e.g., VoIP and guest access), vSZ-D is a cost-effective and flexible product that meets these requirements.