#probably going to put together a guide or something about shadowbans and terminations and all that (not so) fun stuff
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#probably going to put together a guide or something about shadowbans and terminations and all that (not so) fun stuff#today I learned that most people who've been terminated have not gotten confirmation emails from the support form#and the common thread is GET THIS using the email address on file for the terminated account#EXACTLY LIKE THE FORM TELLS YOU TO#so you have to use a different email if you want to be sure the ticket goes through#which isn't ideal for a variety of reasons#primarily i have to assume that their data security policies likely rely on the customer being able to verify their email address#I mean I don't know but that seems like a pretty big one#anyway I do (finally) for sure have a ticket in#but that would've been nice to know earlier in the week#also would've been nice to know about the VPN two months ago#but what's done is done
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