#are you serious rn tumblr? you're not going to let me copy and paste my para arE YOU FUCKING KIDDING ME

[cytaoplasm]

i'm sorry to hear you're having a hard time right now :( and don't worry about ranting on tumblr it's your blog and we're always here to listen. things maybe shitty right now but i promise they'll get better you always have us to rely on :)

You’re supposed to pay for everything you list on the form.Hello anon. Thank you for taking your time sending me this message. I’m just afraid that people might take a screenshot of my rant and send it to the person I am upset about. I don’t like starting beef with people (even if they’re shitty) but yeah thanks for that. I hope it will be better soon because I feel really upset right now and I’m trying very hard to be positive. I will rant below so keep reading. Please do not attack the person or trying to find them. I’m not trying to start beef with this person. I just want to get this off my chest not starting a drama. If you cared for my mental being please do not DO NOT screenshot this and send this to other people.

So yesterday, I saw one of the group order person opened a korean good form. so I decided to buy a pair of contact lense that i cant get in the US along with a SM COEX exo keychain for my friend who is moving away soon. Since this is my first time group ordering with this person and I don’t know the expectation that well so I got worried about item and thought about how OP’s sister who is traveling to Korea for vacation  (which is why they opened a GO) might not be able to find it so I put down an etude house palette as an alternative option and said that in case if it’s a disconveinet for them to find the lense they can just get this palette for me which can easily find in korean road shop

My order:

Lensme Cocktail Hologram Kalua Milk 1+2 event (Please get Peach Crush + Blue Hawaii if they allow you to choose)

http://lens-me.com/product/detail.html?product_no=917&cate_no=82&display_group=1#prdDetail

Lenseme

Power: L- 4.5 R - 4.00

20,000 ($17.69 USD)

but if the lenseme shop is kinda far away from you and there’s an olense store nearby or something:

Olense Russian Velvet Gray http://www.o-lens.com/product/search.html?banner_action=&keyword=%EB%9F%AC%EC%8B%9C%EC%95%88%EB%B2%A8%EB%B2%B3

Olense

Power: 0

20,000 ($17.69 USD)

If you can’t find the lense please get me this instead:

Etude House Personal Color Palette Warm Tone http://www.etude.co.kr/product.do?method=view&prdCd=101001241 Etude House

35,000 ($30.95 USD)

Other orders beside the lense:

EXO Lightstick White Chanyeol Key Chain https://detail.tmall.hk/hk/item.htm?spm=a1z10.15-b.w4011-14804704346.51.q16QAx&id=544589047475&rn=05a7455bb212062bbc9c6b5c4678b91b

94.00 Yuan ($13.68)

SM SUM

Please note that I am trying to make both side: myself and them happy. I don’t want to cause a hassle for them but I also want to get stuff from Korea myself which is why I put down an alternative option. She doesn’t have to get it. If she can find the lense, that’s great If she can’t find it, she can stop by an Etude House road shop which is all over the place in Korea and get the palette for me.

However, the problem is that the palette is $30.95, so I was wondering if I have to pay for that too so I send her an Ask:

“Hey so I just send u the payment and stuff immediately right after the order. On the form I ordered a pair of contact lense & a keychain from Coex but I put an alternative option in case they can’t find it. Do I also have to pay for that option before or can I do it after they confirm they cant ?“

and this is why she told me ( I copied and paste the reply)

“You’re supposed to pay for everything you list on the form.”

The way she replied was very cold and it didn’t answer my question. The palette is not my primary choice. She can chose not to buy it. So I asked her again.

“Ok so I’m gonna send you the payment for the alternative option. I just want to confirm this again (sorry for being annoying) but you will refund me back that money after your sister’s back right? Thank you for your patience I really appreciate it”

and her replies:

“If she can’t find the goods, your payment will be refunded.”

She still didn’t answer my question clearly. Maybe I guess I’m just slow. IDk you make the judgement.

The thing is  I want to get some goods from korea and i dont want them to go through the process of refunding my money u know so I thought it would better to just keep it and spend it on the alternative option which can easily be found in road shop. That way both side will be happy.

I was actually thinking about sending them an extra $13.26 so that even if she cant find the lense she still have $17 smth (money that i gave her for the lense) and she can use that extra money + the money for the lense to buy it so I messaged a friend of mine who is in the NA EXO G.O who I thought might have her line ID but it turned out to be the wrong person. So yeah then, I found out she refunded my order and send me this email:

“I cancelled your order and refunded you your payment. My sister isn’t a personal shopper to be on the lookout for alternatives for you as the point of her getting items for people are if you are 100% sure you want that good. If you list the item in your form, you pay for it and if she can’t find it, your payment is refunded. There are no alternatives as she doesn’t have time to be catering to just your order. She’s going on vacation and will not be spending her whole time for just you.You also asked if there will be a fee for domestic, then said you live in Dallas, Texas? I only do meet-ups in Houston, so of course there will be a fee for me to send you your goods.Also, my orders don’t have anything to do with Chen USA Union. I run both, but they are separate entities. Different rules apply.”

Also I forgot to mention, since her form didn’t said anything about paying domestic fee so I asked. I didn’t know if I have to pay for domestic shipping fee since we’re in the same state. I did shopping on eBay and a lot of sellers who is in the same state do free shipping so I was just curious.

Secondly she said  "They will also take special requests yet do not guarantee that they will be able to find them.“ She did not said we’re not your personal shopper and we do not have time to take special request. She said on the form, she said they WILL ALSO TAKE SPECIAL REQUEST.

HOW AM I SUPPOSED TO KNOW THAT????? I CANT READ HER MIND OR WHAT SHE WANT. PLYS ETUDE HOUSE ROAD SHOP IS ALL OVER THE PLACE IN SEOUL. IF SHE HAVE TIME TO BUY MY STUFF THAT’S GREAT IF SHE DOESN’T THAT FINE TOO. I DON’T MIND.

BUt out of courtesy I send her an apology email. Even though I personally think I did nothing wrong.

“I apologize for my actions. I did not know that what I was doing was wrong. This is my first group order so I just wanted to clarify and follow the rules correctly and send in my payment, so everything would work out and not becoming a huge mess. I don’t have the knowledge about the obvious reason of paying domestic fee since again, this is my first time doing something like this. I have looked at all of the information and read everything closely in the form. I did not know that putting in an alternative option would offend you. I was simply trying to be specific like what you said on the form so you didn’t have to email me about different concerns. So I apologize for that along with my foolishness and lack of thought when ordering from you. It was my inexperience with group ordering and group order expectations from you that caused you and your sister some inconveniences.  I am not sure  if I am in your blacklist or not but if your sister is willing to take my order to buy the lenses from Lensme and an EXO COEX good that please let me know. I will resend my payment to you. I am very willing to pay for the domestic fee as well. But if you and your sister are not willing to, I understand and I wish you the best and I also wish your sister to enjoy her vacation. If she has the time, I would definitely recommend her to go to this cute sheep cafe called Thanks Nature Cafe. I don’t remember the address but I think it’s in Hongdae. You can go search it up! My cousin went there during her vacation early this year and said it was really nice. Thank you and have a nice day.”

IT IS NOT MY FAULT THAT I CAN’T READ HER MIND. I DON’T KNOW ANYTHING ABOUT HER OR THIS KIND OF STUFF.

I READ THE FORM AND IT WAS SO UNCLEAR. ALL THE INFORMATION SHE TOLD ME WAS NOT IN THE FORM. EVEN BETTER YET, SHE INDIRECTLY SHADEH ME ON TWITTER. SHE DOESN’T EVEN BOTHER TO REPLY TO MY EMAIL TOO. 

SHE DIDN’T EVEN LET ME EXPLAIN MYSELF AND FUCKING SHUT ME DOWN.

*took a deep breath* I put the options as a good gesture. I honestly don’t know why is she getting triggered by my actions. Can she just inform me in a nice way? Instead of criticizing me and make me look like a shitty person? I have never missed my payment nor back out an order. I was just simply trying to follow directions and trying to clarify some information because it’s my responsibility to know what I’m getting into and not causing trouble for other people. I do not understand why this person is mad.

So yeah. Don’t do group order, guys. They take a long time and group order master always sounds like they’re moody 24/7. If you tripped up once, they will kill you. I get that their job is stressful but do they feel the need to take it on an innocent person who just simply trying to abide by the rule ?

DM if you want screenshot and links and actual proof. I didn’t make up any of this. I have never lied once in my life. If I’m upset there’s a reason why. I don’t get upset by things easily but when I do it’s serious.