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Cloud Telephony Services Market Research Report – Global Forecast till 2023
Cloud Telephony Services Market Research Report – Global Forecast till 2023
Market Synopsis
Globally, the cloud telephony services market is expected to grow at a CAGR of 16.4% during the forecast period, 2018–2023. Global need of businesses to reduce operational costs and rapidly scale the communication solution as and when needed are the key driving factors for the growth of the market. However, lack of awareness, and availability of alternate communication systems are the major challenges in the cloud telephony services market during the forecast period.
Cloud telephony services solutions help enterprises to setup communication infrastructure without requiring hardware or software cost. In cloud telephony services, all communication devices and applications are hosted on cloud or at the service provider’s premises. It offers numerous benefits to an enterprise, such as zero investment in hardware or software, integration with CRM, quick and easy setup of an IVR, call center, and call recording. These services can be started using traditional phones, mobile devices, or computers/laptops.
Cloud telephony services solutions and services have a wide adoption in almost all industry verticals, such as Banking, Financial Services, and Insurance (BFSI), government, retail and consumer goods, healthcare, and IT and telecom. BFSI, retail and consumer goods, and IT and telecom are some of major industry verticals adopting the cloud telephony services to reduce its operational costs and serve its customers with advanced and seamless cloud communication technologies.
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Key Players
The prominent players in Cloud telephony services market are AVOXI (US), Cisco Systems, Inc. (US), 8x8, Inc. (US), Broadsoft (US), Exotel Techcom Pvt. Ltd. (India), DIALPAD (US), Go 2 Market India Pvt. Ltd. (India), MegaPath (US), LeadNXT (US), and Knowlarity Communications Pvt Ltd. (India).
Segmentation
The global cloud telephony services market is segmented based on deployment mode, organization size, network type, application, industry vertical, and region/country.
By deployment mode, the market is segmented into cloud and hosted.
By organization size, the market is segmented into large enterprises and small and medium-sized enterprises (SMEs).
By network type, the market is segmented into Public Switched Telephone Network (PSTN) and Voice over Internet Protocol (VoIP).
By application, the market is segmented into conferencing, multi-level IVR, sales and marketing, and customer relationship management.
By industry vertical, the market is segmented into IT and telecom, BFSI, government, retail and consumer goods, heatlhcare, education, and others.
By region, the market is segmented into North America, Europe, Asia-Pacific and the rest of the world.
Regional Analysis
The global market for Cloud telephony services market is estimated to grow rapidly during the forecast period from 2018 to 2023. The geographical analysis of global cloud telephony services market is studied for North America, Europe, Asia-Pacific, and the rest of the world.
North America is presumed to have the largest market share in the global cloud telephony services market. The US, Canada, and Mexico are the leading countries in the region. The growth is attributed to the presence of major cloud telephony services solution vendors and advanced IT infrastructure to run enterprise applications and deliver services to the customers seamlessly. Asia-Pacific is anticipated to be the fastest growing region in the global cloud telephony services market over the forecast period. Increasing digitalization and adoption of cloud services to reduce operational costs are the key driving factors for the adoption of cloud telephony services solutions in the region.
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MISSED CALL SERVICES MARKET ANALYSIS
Missed Call Services Market, by Component (Software and Services), by Deployment Type (On-premise and Cloud -based), by Enterprise Size (SMEs and Large Enterprises), by Function (Lead Generation, Survey and Feedbacks, New User Activations, and Run Contests & Content on Demand), by End User (Advertising & Event Management, Banking Industry, E-commerce, IT & Telecom, Cab Aggregator, Media & Entertainment, Retail, and Others), and by Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Size, Share, Outlook, and Opportunity Analysis, 2019 - 2027
Missed Call Services Market - Insights
Over the past decade, mobile phones have become multifunctional devices and a convenient way for companies to reach their customers. Companies can reach customers via mobile in several ways such as bulk SMS marketing and missed call services. Missed call services are adopted by companies for the purpose of lead generation, user registration, alert subscription, coupon delivery, conducting surveys, and getting feedbacks.
Moreover, several organizations are utilizing missed call services in order to gain feedback from customers or to perform surveys about their products and services. E-commerce companies are using missed call services for cash-on-delivery verification, customer mobile number verification, and mobile validation.
The global missed call services market is expected to grow with a CAGR of 7.4% over the forecast period (2019–2027) owing to increasing adoption of missed call services by small and medium organizations for lead generation. Moreover, rising usage of cloud-based bulk SMS software is also expected to boost the market growth.
However, data security concerns in cloud-based deployment are a major factor restraining growth of the market. Cloud-based deployment solutions store highly sensitive data related to customers' mobile numbers. A security breach can cause huge loss to the organization.
Figure 1. Global Missed Call Services Market Share (%), by Region, 2027
Source: Coherent Market Insights, 2018-19
North America is expected to be the largest and fastest-growing region in the Missed Call Services market over the forecast period owing to the increasing number of SME’s in the North America region, which will further boost the requirement of missed call services in the region. For instance, according to Congressional Research Service, gross employment gains from opening startup in the US, in the year 2010 was 3.23 million, which was increased up to 3.76 million by the year 2018.
Additionally, rapidly expanding IT industry in the U.S. is expected to create lucrative opportunities for missed call service providers in the region over the forecast period. According to The International Trade Administration (ITA), More than 40% of the US$ 5 trillion global IT market is in North America, and primarily in the United States. The industry accounts for US$ 1.8 trillion of the value-added GDP of the U.S., which is over 10% of the national economy) and 11.8 million jobs.
Moreover, the presence of large manufacturers such as Apple Inc., Dell, and service providers such as Amazon.com, Inc. and Netflix are expected to boost the market growth in the region over the forecast period.
Figure 2. Global Missed Call Services Market Share (%), By Function, 2027
Source: Coherent Market Insights, 2018-19
Based on function, the lead generation segment is expected to exhibit the highest growth rate over the forecast period, owing to increasing adoption of missed call services across all end-use industries such as e-commerce, hospitality, BFSI, and education.
Furthermore, online delivery partners use missed call service for customer’s mobile number verification, customer account activation, and for retrieving account password through a missed call from customer's registered mobile number.
Among deployment type, the cloud based segment is expected to exhibit the highest growth over the forecast period as it requires lower cost and less time for installation as compared to on premise-based deployment option. Furthermore, organizations operating in various industries are shifting towards the SaaS-based deployment option as it decreases the risk associated with cash flow oversight, increases productivity and efficiency, and provides improved reporting and analytical capabilities. For instance, according to Coherent Market Insights’ analysis, in 2017, SaaS-based services generated revenue of US$ 59.35 billion globally and is expected to increase up to US$ 114.6 billion by 2021.
Some of the major players operating in the global Missed Call Services market include CloudShope Technologies Pvt. Ltd., C-Zentrix, Exotel Techcom Pvt. Ltd, Hakimi Solutions, Knowlarity Communications Pvt. Ltd., LeadNXT, OneRing.in, OZONETEL, Sarv, SparkTG, WebXion Technologies LLP, ZNI Wireless Pvt. Ltd. and others.
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#Online Lead Management Software In Noida#Lead Management Software In Delhi NCR#Online Lead Management Software
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LeadNxt is India's most growing organization in the field of CRM Lead Management Software. If you want to your business grows you have to lead to loyal customers and do that of the right way, it means lead management system is a process of leads capturing, tracking their activities qualifying and engaging them. And that's the reason if you are a businessman you need to lead a management system. For more information, kindly visit our website:
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LeadNXT gives service as CRM Lead Management, is a most significant thing for any company for interactive lead management.
Mobile No: 8010003355
E-mail No: [email protected]
Website: https://leadnxt.com
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LeadNXT providing various software and tools for Lead Management System in India for business services like sales, marketing, and advertisement. Lead Management System providing profits and growth by leads generation and managing them.
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Cloud Telephony Services Market Research Report – Global Forecast till 2023
Cloud Telephony Services Market Research Report – Global Forecast till 2023
Market Synopsis
Globally, the cloud telephony services market is expected to grow at a CAGR of 16.4% during the forecast period, 2018–2023. Global need of businesses to reduce operational costs and rapidly scale the communication solution as and when needed are the key driving factors for the growth of the market. However, lack of awareness, and availability of alternate communication systems are the major challenges in the cloud telephony services market during the forecast period.
Cloud telephony services solutions help enterprises to setup communication infrastructure without requiring hardware or software cost. In cloud telephony services, all communication devices and applications are hosted on cloud or at the service provider’s premises. It offers numerous benefits to an enterprise, such as zero investment in hardware or software, integration with CRM, quick and easy setup of an IVR, call center, and call recording. These services can be started using traditional phones, mobile devices, or computers/laptops.
Cloud telephony services solutions and services have a wide adoption in almost all industry verticals, such as Banking, Financial Services, and Insurance (BFSI), government, retail and consumer goods, healthcare, and IT and telecom. BFSI, retail and consumer goods, and IT and telecom are some of major industry verticals adopting the cloud telephony services to reduce its operational costs and serve its customers with advanced and seamless cloud communication technologies.
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Key Players
The prominent players in Cloud telephony services market are AVOXI (US), Cisco Systems, Inc. (US), 8x8, Inc. (US), Broadsoft (US), Exotel Techcom Pvt. Ltd. (India), DIALPAD (US), Go 2 Market India Pvt. Ltd. (India), MegaPath (US), LeadNXT (US), and Knowlarity Communications Pvt Ltd. (India).
Segmentation
The global cloud telephony services market is segmented based on deployment mode, organization size, network type, application, industry vertical, and region/country.
By deployment mode, the market is segmented into cloud and hosted.
By organization size, the market is segmented into large enterprises and small and medium-sized enterprises (SMEs).
By network type, the market is segmented into Public Switched Telephone Network (PSTN) and Voice over Internet Protocol (VoIP).
By application, the market is segmented into conferencing, multi-level IVR, sales and marketing, and customer relationship management.
By industry vertical, the market is segmented into IT and telecom, BFSI, government, retail and consumer goods, heatlhcare, education, and others.
By region, the market is segmented into North America, Europe, Asia-Pacific and the rest of the world.
Regional Analysis
The global market for Cloud telephony services market is estimated to grow rapidly during the forecast period from 2018 to 2023. The geographical analysis of global cloud telephony services market is studied for North America, Europe, Asia-Pacific, and the rest of the world.
North America is presumed to have the largest market share in the global cloud telephony services market. The US, Canada, and Mexico are the leading countries in the region. The growth is attributed to the presence of major cloud telephony services solution vendors and advanced IT infrastructure to run enterprise applications and deliver services to the customers seamlessly. Asia-Pacific is anticipated to be the fastest growing region in the global cloud telephony services market over the forecast period. Increasing digitalization and adoption of cloud services to reduce operational costs are the key driving factors for the adoption of cloud telephony services solutions in the region.
GET COMPLETE REPORT@ https://www.marketresearchfuture.com/reports/cloud-telephony-services-market-7354
About Market Research Future:
At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR),Half-Cooked Research Reports (HCRR), Raw Research Reports (3R),Continuous-Feed Research (CFR), and Market Research & Consulting Services.
Contact:
Market Research Future
Office No. 524/528, Amanora Chambers
Magarpatta Road, Hadapsar
Pune – 411028
Maharashtra, India
+1 646 845 9312
Email: [email protected]
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Cloud Telephony Service Market Trends & Dynamics By Top Key Players StarTele Logic,8x8, Inc., AVOXI, BroadSoft, Cisco Systems, Inc., DIALPAD, Exotel Techcom Pvt
With this Cloud Telephony Service industry report, it becomes easy to save and reduce time, that would be otherwise required for entry-level research, by identifying the growth, size, leading players and segments in the global Cloud Telephony Service market. This industry report lists and studies the leading competitors, also provides the insights with strategic industry analysis of the key factors influencing the market dynamics.
Market Characterization-:
The overall Cloud Telephony Service market is characterized on the basis of different analysis-:
The Global Cloud Telephony Service Market is expected to reach USD 42.3 million by 2025 from USD 30.7 million in 2017 and is projected to grow at a CAGR of 16.9% in the forecast period of 2018 to 2025.
Cloud Telephony Service market Definition-:
Cloud telephony is defined as a service which helps data and voice services to be functioned by the use of internet connection by replacing conventional phone line. It is an online communication system with on-demand service. It deals with different networks including Public Switched Telephone Networks (PSTNs) and VoIP phone systems.
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Market Dynamics Analysis-:
This includes two major categories which are-:
· Migration of telecom companies from traditional to IP networks. Rising access to electricity in developing countries
· Cost-effective alternative to traditional telephony systems including PSTN and ISDN
· Rising penetration of mobile devices
· Increasing demand for SAAS tool.
Key Cloud Telephony Service market players Analysis-:
The study given in this section offers details of key market players. It likewise clarifies the marketing strategies adopted by these players as well as portrays their shareholdings in the Cloud Telephony Service market.
Details of few key market players are given here- StarTele Logic,8x8, Inc., AVOXI, BroadSoft, Cisco Systems, Inc., DIALPAD, Exotel Techcom Pvt. Ltd., Go 2 Market India Pvt. Ltd., Knowlarity Communications Pvt Ltd., LeadNXT, Megapath, Microsoft Corporation, Mitel Networks Corporation, Natterbox Ltd., NetFortis, Nextiva, NFON AG, NovaCloud Pty Ltd., NTT Communications, PortaOne, Inc., Redcentric plc., RingCentral, Inc., Singtel, Solutions Infini., Telviva, Tripudio Ltd., VoIPStudio, Vonage Intermedia.net, Inc., Vox Telecom and many more.
Segmentation Analysis-:
The total Cloud Telephony Service market is further divided by company, by country, by manufacturer and by application/type for the competitive landscape examination.
Product Segmentation-
Global Cloud Telephony Service Market, By Deployment Type (Cloud, Hosted), Enterprise (Small & Medium Enterprises (SMEs), Large Enterprises) Network(Public Switched Telephone Networks (PSTNs), Voice over Internet Protocol (VoIP)), Application(Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM)), End user Industry(Telecom and IT, BFSI, Government, Health Care, Media and Entertainment, Education, Retail, and Others)
Geographical Analysis-:
Under this section, Regional and country-level analysis of the Cloud Telephony Service market has been performed-
Regional Segments Analysis:
The Middle East and Africa (GCC Countries and Egypt.)
North America (the United States, Mexico, and Canada.)
South America (Brazil etc.)
Europe (Turkey, Germany, Russia UK, Italy, France, etc.)
Asia-Pacific (Vietnam, China, Malaysia, Japan, Philippines, Korea, Thailand, India, Indonesia, and Australia.)
Set of Chapter covered in this report-:
Part 01: Cloud Telephony Service Market Overview
Part 02: Manufacturers Profiles
Part 03: Global Cloud Telephony Service Market Competition, by Players
Part 04: Global Cloud Telephony Service Market Size by Regions
Part 05: North America Cloud Telephony Service Revenue by Countries
Part 06: Europe Cloud Telephony Service Revenue by Countries
Part 07: Asia-Pacific Cloud Telephony Service Revenue by Countries
Part 08: South America Cloud Telephony Service Revenue by Countries
Part 09: Middle East and Africa Revenue Cloud Telephony Service by Countries
…….so on
New Business Strategies, Challenges & Policies are mentioned in Table of Content, Request Detailed TOC Click here https://www.databridgemarketresearch.com/toc/?dbmr=global-cloud-telephony-service-market&sc
Highlights of TOC:
Market Overview: It starts with product overview and scope of the global Cloud Telephony Service market and later gives consumption and production growth rate comparisons by application and product respectively. It also includes a glimpse of the regional study and Cloud Telephony Service market size analysis for the review period 2019-2026.
Company Profiles: Each company profiled in the report is assessed for its market growth keeping in view vital factors such as price; Cloud Telephony Service market gross margin, revenue, production, markets served, main business, product specifications, applications, and introduction, areas served, and production sites.
Manufacturing Cost Analysis: It includes industrial chain analysis, manufacturing process analysis, the proportion of manufacturing cost structure, and the analysis of key raw materials.
Market Dynamics: Readers are provided with a comprehensive analysis of Cloud Telephony Service market challenges, influence factors, drivers, opportunities, and trends.
Market Forecast: Here, the Cloud Telephony Service report provides consumption forecast by application, price, revenue, and production forecast by product, consumption forecast by region, production forecast by region, and production and revenue forecast.
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LeadNXT provides a vast variety of Management Services required for Generation and Follow of Leads, one among which is Virtual mobile Number provider in Delhi.
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#Online Lead Management Software In Noida#Lead Management Software In Delhi NCR#Online Lead Management Software
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Lead Management System | Leadnxt
Leadnxt — Lead management is a never ending process of every business, which includes capturing leads, tracking their activities and behavior. Leadnxt have developed real-time lead management software solution to support the sales teams to manage their leads. Read More
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Email Id:- [email protected]
Phone №8010003355
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Lead Management Software helps you to fabricates the leads and manage their data which is connected with your association. It offers complete flexibility and best cloud system, which meets with your online business need.
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Lead Management Software
LeadNXT Produce #LeadManagementSoftware to supervise and detain all the lead root which comes from website, email, follow-up calls etc. all together in a single data base to operate tasks and track sales follow up automatically. See @ http://bit.ly/2lJDeA4
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LeadNXT gives service as CRM Lead Management, is the most significant thing for any company to interact lead management. Lead management CRM raises to revenue growth investment and gives better performance at satisfaction level result. LeadNXT allows to integrate the business call data recordings and manage all lead all pieces of information. CRM has scope to make the relationship between customers and service providers. It also keeps track leads and opportunity is only part of the equation in a victorious sales and marketing strategy for any business.
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Email us - [email protected]
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