2001 Winter conference Overview, Nashville.
Corrections Professionals Tackle Issues Surrounding Training,
Health and Safety
The American Correctional Association (ACA) greeted more than 3,900
attendees at its 2001 Winter Conference in Nashville, Tenn. -- a record
for an exclusively ACA winter conference. Corrections professionals from
the United States and around the world attended this event. The theme,
"Correctional Employees' Training, Health and Safety,"
which focused on the health and well-being of corrections practitioners,
encompassed nearly 50 workshops and more than 500 exhibit booths
showcasing a multitude of correctional products and services.
For the first time ever, ACA hosted a silent auction for charity,
which took place Saturday through Tuesday. The auction successfully
raised $8,000 for Habitat for Humanity. Attendees were able to place
bids on an array of items, from airfare and hotel packages to jewelry
and crafts. There were 150 bidders and more than 100 items up for
auction, donated by ACA members and a variety of agencies and companies.
The Opening Session keynote address was delivered by Martin Luther
King III, president of the Southern Christian Leadership Conference, who
prompted a standing ovation from the audience before even uttering his
first word. King noted the day as being one week after the national
holiday honoring his father, Martin Luther King Jr., which he sees as a
time for us to "rededicate ourselves and our lives to fulfilling
the unfinished work."
After King's powerful speech, the Hon. Helen G. Corrothers,
past president of ACA, chair of its Correctional Awards Committee and
former commissioner of the U.S. Sentencing Commission, announced the
winners of the Martin Luther King Jr. Scholarship Award and the Medal of
Valor.
After the Opening Session, former ACA president Maurice Sigler and
author Sharon Johnson Rion were on hand for a special book signing of
Beyond His Time: The Maurice Sigler Story, by Rion.
Monday evening's Get-Acquainted Reception included a Little
Italy Spaghettifest -- a spaghetti-eating contest attempted by several
members of the Executive Committee, representatives of sponsoring
companies and a member of the Tennessee Host Committee. Each contestant
was faced with a huge plate of spaghetti, along with an apron and a
chef's hat. After five minutes of swelled cheeks and sloppy faces,
the contestants were stuffed and proud of their accomplishments. The
onlooking crowd's enthusiasm determined the winner -- ACA President
Betty Adams Green.
The next day's Annual Luncheon speaker was Dr. Hunter
"Patch" Adams. Born into a military family, Adams grew up
overseas on army bases until age 16, when his father was killed. When he
moved back to America in 1961, he immediately got involved in the civil
rights movement. "I was beaten up every week for several
years," he said. "I would rather be beaten than
silenced."
Adams added, "Having something that matters to you, something
that motivates you and something that you can surrender to is
essential." He also stressed the importance of love and said in his
experience, the most important thing in life is friends: "Friends
are the best medicine."
The keynote speaker at Wednesday's Closing Breakfast was Emory
Austin, motivational and humorous speaker, who pleased the audience with
her vibrant and inspiring storytelling. Austin's presentation was
the perfect ending to the conference. After Austin's energetic
address, ACA presented its Community Service and Peter P. Lejins
Research awards.
The following individuals received Certified Correctional Executive
status during the conference: R. Bruce Barclift, jail administrator for
the Calhoun County Sheriff Office in Alabama; E. Richard Bazzel, warden
of ComCor Inc. in South Carolina; Donald W. DeWitt, warden of Ross
Correctional Institution in Ohio; and John L. Ford III, assistant
administrator of the Criminal Justice Center in Tennessee.
Jennifer L. Harry
2001 Winter Conference Workshops Overview
Attendees at the American Correctional Association (ACA) 2001
Winter Conference in Nashville, Tenn., had the opportunity to attend a
multitude of workshops and seminars on various criminal justice and
correctional topics. Below are highlights from a few of them.
Managing Mentally Ill and Disruptive Offenders
According to Dr. Robert Jones, medical director of the Montana
Department of Corrections, 15 percent of male inmates and 25 percent to
30 percent of female inmates have some type of mental illness.
Corrections professionals must pay special attention to these offenders,
for they cannot be treated the same as general population inmates.
"Assisting Officers in Managing Seriously Mentally Ill or
Disruptive Offenders" provided attendees with ideas for creating
behavioral management programs and managing and modifying the behavior
of mentally ill and disruptive inmates. Jones acted as both the
moderator and speaker of this workshop.
To have a successful facility, correctional employees must know how
to treat mentally ill and disruptive offenders. In his experience, Jones
has found that officers who treat inmates with a caring and respectful
attitude do not have as many problems with them. Those officers who do
not give disruptive and mentally ill inmates special attention tend to
have difficulties with them. Jones also noted that it is essential for
correctional facilities and public heath practitioners to work closely
together. Because many correctional employees do not know how to
recognize mental illnesses, public health practitioners must help
correctional employees identify, understand and learn how to treat these
offenders.
The most common mental illnesses with which correctional officers
have to deal include major depression, bipolar disorder, schizophrenia
and personality disorders such as antisocial behavior and borderline
personality disorders. Jones said it is important to realize that
mentally ill and disruptive offenders who act out are not capable of
obeying rules because they do not understand them. How to manage each
inmate varies and corrections professionals need to care for each
individual and situation separately because no two inmates are alike.
"By understanding why one acts or behaves a certain way and why one
continues to do so, we are in a better position to know exactly how to
change that behavior," said Jones.
According to Jones, due to the daily obstacles correctional
officers face, it is nearly impossible to maintain a continuum of care.
Thus, it is essential for employees to be responsive toward and
concerned for inmates.
Jones also said that to manage mentally ill and disruptive
offenders, it is essential for correctional employees to have concern
for them and a desire to make them whole. "Being considerate is
important, but you must be caring as well," says Jones.
"Correctional employees are the medicine that will help these
inmates."
Security Threat Group Management
Three of the nation's leading experts on gang management --
Commissioner Michael T. Maloney of the Massachusetts Department of
Correction's (DOC) Executive Office of Public Safety in Boston;
Brian Parry, assistant director of California's DOC; and
commissioner Edward L. Cohn of the Indiana DOC -- gave an exciting,
informative presentation on principles of security threat group (STG)
management.
In the workshop, "New Strategies for Identifying and Managing
Security Threat Groups," moderated by Dale Welling, then director
of the National Major Gang Task Force in California, the speakers
offered tactics used by their respective departments, noting the common
themes among them.
What is known about prison gangs is that they are disruptive,
violent and organized, involved in illegal activities and often attempt
to disguise themselves and frequently attempt to intimidate staff. Also
known are reasons that inmates join prison gangs, for example, they may
be prior street gang members, are looking for identities, or are seeking
profit, protection or power. Parry informed attendees that prison gangs
in California DOC facilities direct street gangs on the outside, which
causes more problems both inside and outside of prisons.
One of the biggest mistakes made by correctional departments and
agencies, according to Maloney, is observing strategies used in other
states and taking the same approach. Although some elements are very
similar, entire systems are not, therefore, each department must modify
its strategies to fit its individual needs. "There is no
cookie-cutter approach to STG management strategies," said Maloney.
"Tailor them to your own system's needs."
Maloney also offered gang management strategies used by his state,
which include: punishment, separation, programs or a combination of
these. Some critical issues to be considered by prison administrators
are: what is expected to be accomplished, available resources,
correctional philosophy, politics, legal aspects and extent of the
current problem.
Finally, STG management policy should include: identification,
validation, consequences, renouncement, monitoring, communication
between internal and external agency personnel, and education. With
proper modification, these procedures should be a part of all
departments' policies.
All the speakers agreed that documentation is of extreme
importance, as is training -- of every staff member, from janitorial to
kitchen staff and from health services to custody staff. Also, a clear
policy that both defines STGs and prohibits STG activity is absolutely
necessary for all jurisdictions to avoid legal complications.
Staff Certification
Approximately 20 years ago, many corrections professionals were
unfamiliar with accreditation. According to John J. Maloy,
superintendent of the Albany Training Academy in New York, only one
facility in the state was accredited at that time. Today, all 70
facilities, the academy and the main office are accredited. It is the
hope of ACA, along with many corrections professionals, that staff
certification one day will be as well-known as facility accreditation.
"We hold our facilities to accreditation standards; why
shouldn't we hold our employees to certification standards as
well?" says Maloy. "it is the next logical step."
Conference attendees were able to learn about ACA's
certification program while attending the workshop, "Professional
Development Through Staff Certification." Maloy was the moderator
and Dr. Luella Burke, a correctional consultant from Scottsville, Mich.,
and Commissioner William Sondervan, Ed.D, CCE of the Division of
Corrections for the Maryland Department of Public Safety and
Correctional Services in Baltimore, were the speakers.
In 1995, ACA began researching, brainstorming and creating plans to
develop a certification program. After many meetings and discussions in
1998, a plan was presented to and approved by then President Richard
Stalder. The idea became a work-in-progress and ACA developed the
Commission on Correctional Certification, an independent board that
helps with the format and content of the tests and then reviews each
test. ACA also hired consultant Richard Jaffeson to write the
certification tests.
Last March, the commission met for the first time and reviewed the
draft of the executive test. Many aspects of the test were debated and
major revamping was completed. In August, the first test was given and
seven correctional executives were certified.
ACA plans to have a total of five different test levels. Last fall,
the correctional managers' certification was completed. The test
for correctional officers will be completed this spring and the
correctional supervisors' test is expected to be finished early
next year.
When introduced to the idea of certification, Sondervan immediately
saw its value. Sondervan, who believes training is the most important
aspect in the corrections field, was one of the seven who became
certified last August, and strongly advocates certification in the
facilities throughout Maryland. He says the test is challenging, but
essential for changing the culture of the corrections profession because
it gives the public, legislature and grant donors a chance to see those
in corrections as professionals. In addition, he says it is rewarding
for correctional employees and enables them to realize certain aspects
of corrections that often are overlooked in the daily schedule of
correctional employees.
Recertification is an important part of certification as well.
Every three years, professionals must be recertified. Although they do
not have to retake the test, they must continue their education through
classes and conferences. Hours vary for each level of certification and
those certified must present a portfolio of the courses and workshops
they have attended every three years. Those interested in becoming
certified may contact ACA's certification staff at 1-800-222-5646,
ext. 1864.
Jail Management
A successful jail manager must have skills in decision-making,
crisis management, financial management, staff recruitment and
retention, public relations, facility safety and security, program
development, balancing management and leadership, and valuing employees,
to name just a few. The workshop, "The Essentials of Successful
Jail Management," moderated by Sheriff Elizabeth Arthur of the
Arlington County Sheriff's Office in Arlington, Va., offered
conference attendees useful information regarding the surge in the
jail's presence in the corrections field as well as some general
principles of effective jail management.
According to Arthur M. Wallenstein, director of the Montgomery
County Department of Correction and Rehabilitation in Rockville, Md.,
there are more than 3,000 jails in the United States and "much of
the most creative work in the field of American corrections is coming
through the jail system." Wallenstein also said, "Local jails
are an intrinsic part of the community. We are of the community; we are
by the community. Whether it's a municipal jail, county jail, city
jail -- whatever it is."
The jail field has grown enormously. The focus, Wallenstein said,
is on return to the community. "The vast majority are going home --
some within the hour, some within the day, the week, the month, all
within the year (Pennsylvania excepted)." "In many
respects," he said, "jails are the driving force in the field
of corrections that covers all the elements of what good public policy
should be."
Wallenstein offered the audience some general principles of jail
management, including: average daily population is not a major issue --
bookings and releases are the prime determining issues in the jail
field; management through employees -- staff is the most valuable
resource; accountability measures for basic core practices; never permit
personal disengagement or detachment; stay on top of evolving legal
practices; diversity and racial disparity; and media/press and public
relations.
Education and Treatment
The workshop, "Youth With Disabilities in Correctional
Settings: Promising Practices for Education and Treatment,"
addressed several areas of this difficult topic, including: technical
assistance (focusing on delinquency prevention, educational services and
transition/aftercare) available through the National Center on
Education, Disability and Juvenile Justice (EDJJ), based at the
University of Maryland in College Park, Md.; innovative models for
correctional special education; and promising practices that respond to
the needs of incarcerated youths with disabilities in juvenile and adult
corrections.
Moderated by Dr. Sheri Meisel, associate director of EDJJ, the
panel included: Dr. Jerry McGlone, superintendent of the Ohio Central
School System of the Department of Rehabilitation and Correction (DRC)
in Columbus, Ohio; Orlando L. Martinez, commissioner of the Department
of Juvenile Justice in Atlanta, and federal court monitor for a
settlement agreement/consent decree for the commonwealth of Puerto Rico;
Dr. Bruce Wolford, director of the Training Resource Center at Eastern
Kentucky University in Richmond, KY.; and Dr. C. Michael Nelson,
associate director of the Education Department-Juvenile Justice at the
University of Kentucky in Lexington, Ky., who, for his portion of the
workshop, gave an informative PowerPoint presentation.
McGlone briefly discussed some difficulties the Ohio Central School
System of DRC has had in recent years, the greatest of which was a high
rate of staff turnover -- particularly special education staff since
many of the juveniles can be extremely challenging.
In Martinez's portion of the panel discussion, he pointed out,
"If there's a solution to juvenile crime, it's
education." He added that delinquency is a learned behavior, not
inborn, and that the educational process will assist juveniles because
the more they are able to learn while in Georgia's facilities, the
better off they will be upon release. "All the research points in
that direction," he added. Wolford briefly went over models of
education delivery and several best practices, such as administration of
services, financing and quality assurance. The session concluded with
some dialogue between the panelists and the audience.
Technology
Conference attendees had the opportunity to learn about new and
emerging technologies in the corrections field during the workshop,
"Technology: What Works and How." Dr. Allan Turner, research
professor at George Mason University in Fairfax, Va., and manager of the
National Institute of Justice's (NIJ) Office of Science and
Technology's Corrections Technology Development Program, moderated
the workshop. Speakers included Duane Blackburn, program manager of the
Department of Defense's Counterdrug Technology Development Program
Office in Dahlgren, Va.; Eddie Broyles, senior project manager of the
Engineer Space and Naval Warfare Center in Charleston, S.C.; and Dave
Ferris, program manager of the Air Force Research Lab in Rome, N.Y.
The workshop focused on three emerging areas in correctional
technology: drug detection and screening, biometrics and concealed
weapons detection. Blackburn began the workshop with a presentation
about the pros and cons of certain drug detection and screening devices.
The Counterdrug Technology Development Program Office and NIJ are
working together to test devices in the correctional setting. They
presently are testing the Pharmcam sweat patch, a drug testing device
that looks similar to a Band-Aid. The patch, which is placed on an
inmate's arm for one week, can detect if there are drugs in the
person's body. It has been extremely effective, however, during the
last few months, there has been proof that the device may be a bit too
effective.
Blackburn explained that the patch is so sensitive it absorbs
residue in the air. Thus, if the patch is placed in an area that has
drug residue, the residue may latch onto the patch. He also told the
audience that because the patch is permeable, drugs can get through the
tiny holes. Therefore, if an inmate enters an area with drug residue
during the week he or she is wearing the patch, the residue may be
absorbed. Both offices are looking for a way to redesign this patch to
make test results more accurate. Blackburn said the patch definitely is
a useful device, but that it is best used with other types of drug
testing.
The Counterdrug Technology Development Program Office and NIJ also
are working on developments in the area of drug detection. An emerging
problem today involves the smuggling of extremely small quantities of
drugs, for example, drugs being smuggled under postage stamps. The two
offices are conducting a technology market survey using vapor analysis,
X-rays and spray test kits. The test will determine if these products
will work for small amounts of drugs. The products that work will be
tested to determine the best at identifying small amounts of drugs. The
products will be tested through an operation evaluation in which
thousands of letters will be sent to prison facilities. A small amount
of drugs will be put underneath some stamps. The entire process,
including results, will take four to six months. Both Blackburn and
Turner are hoping this test will determine the best drug detection
device to help corrections professionals.
Today's emerging biometrics include facial recognition, hand
geometry, voice verification, retina scanning, iris recognition and
smart cards, to name just a few. Broyles described each of these devices
and discussed some of their pros and cons. Some problems with facial
recognition include facial expressions, lighting and poses. NIJ and the
Counterdrug Technology Development Program Office presently are working
together to determine some of these problems and to fix them. They have
developed the Facial Recognition Vendor Test 2000, which will give
examples of how to properly run an evaluation. The results will be
available in several months. It will be conducted like the other test
with a technological evaluation, scenario evaluation and an operational
evaluation.
The workshop ended with an informative presentation on how to
identify concealed weapons and drugs, given by Ferris. Some devices he
mentioned were the body cavity scanner, which detects contraband in the
rectal and vaginal cavities, an MRI device and devices that can detect
contraband through millimeter waves and infrared images.
Although many of these devices are still evolving, the speakers
said they felt positive that technology is moving in the right direction
in the corrections field. Technological advances have come a long way
during the past several years and it seems they will advance even
further in the future.
Involving Probation And Parole Officers in Continuity of Care
High rates of infectious diseases, substance abuse, high-risk
sexual activity and mental illnesses among inmates are a major problem.
An even larger problem occurs when thousands of former inmates return to
the community each year. Thus, it is essential for probation and parole
officers to have knowledgeable backgrounds about the common diseases
their clients have and form a strong link to community resources that
can help these former inmates. Vara G. DeLoney, R.N., B.S.N., M.P.H.,
clinical instructor of the Southeast AIDS Training and Education Center
of Emory University in Atlanta and John Blevins, M.Div., program manager
of the center, established a training symposium for probation and parole
officers that teaches them about the most common diseases among inmates
and helps improve officers' working relationships with clients and
community resources. DeLoney and Blevins presented their training
curriculum and other useful information during the workshop,
"Involving Probation and Parole Officers in Continu ity of
Care"
The one-day training, which took place last spring, consists of an
in-depth look at occupational exposure to tuberculosis, HIV and
hepatitis, the top four mental health diagnoses in corrections and the
condition of suicidality; the side-effects and benefits of medications
for infectious diseases and mental health conditions; and how to
establish and improve working relationships with clients and community
resources.
During the workshop, DeLoney and Blevins explored each of these
areas and also presented a chart of self-reported barriers officers made
during the symposium. Some barriers included: transportation, lack of
family support, language, manipulative clients and the low literacy
levels of some clients. System barriers included long waits for referral
appointments, negative attitudes of clients and officers, large
caseloads and no judicial system support.
DeLoney and Blevins also presented the results of their symposium,
which showed that officers' knowledge increased significantly,
along with their comfort level, skills, attitudes and beliefs. Many
commented they felt they will be more prepared to discuss issues and
make client referrals to a wide range of resources, complete better case
management planning, better understand clients' needs and recognize
medication side effects.
Jennifer L. Harry and Elizabeth Klug
2001 Winter Conference Awards -- Recognizing Outstanding Members
for Their Dedication
Each year, ACA recognizes out standing members who have exemplified
courage, honor and dedication in the corrections field. This year, ACA
presented the Martin Luther King Jr. Scholarship Award to Angela T.
PendergrassMcCloe, the Outstanding Journalism Award to The Oregonian,
the Peter P. Lejins Research Award to Dr. Jess Maghan, the Community
Service Award to the Washington Correctional Association and
posthumously presented the Medal of Valor to Capt. David C. Knapps,
whose son accepted the award on his late father's behalf. The
winners accepted their awards at the Opening and Closing Sessions of the
2001 Winter Conference.
Angela Pendergrass-McCloe is a dedicated employee of the Middletown
Municipal Court (Ohio) and is pursuing her master's degree in
criminal justice at Xavier University to become a probation officer. The
single mother, who works full time, hopes to complete her degree this
year. Throughout her life, Pendergrass-McCloe has tried to emulate Dr.
Martin Luther King Jr.'s pacifism. Through both her actions and
words, she has taught her children, along with those she encounters
every day, that the means of resolving conflict is with words, not
violence, and that each person, no matter what he or she looks like, is
important.
Upon accepting the Martin Luther King Jr. Scholarship Award,
Pendergrass-McCloe thanked God, ACA, her family, friends and co-workers
for giving her this opportunity.
Capt. David C. Knapps, a 12-year veteran of the Louisiana
Department of Corrections (DOC), displayed a tremendous amount of
courage and honor, exemplifying the definition of a true public servant.
On Dec. 28, 1999, Knapps was brutally murdered in the line of duty for
refusing to surrender his keys to six inmates who planned to escape from
the Louisiana State Penitentiary.
Due to his brave actions, the situation did not spread beyond the
immediate area, as the inmates blockaded themselves in the education
building of a medium-security unit and took two hostages. His refusal to
surrender his keys gave other officers time to prevent an escape and
further harm to others.
Davy Knapps, son of the late David C. Knapps, accepted the Medal of
Valor on behalf of his father. While Knapps' actions set an example
for all, his son's inspiring words set an example as well:
"Corrections has been a tradition in my family since the
'40s," he said. "I am so proud to see so many people, in
this room alone, proud of what they do. I would like to thank Warden
Cain and Secretary Stalder for their commitment to duty as well as their
support during a very trying and hard period. I now walk in my
father's footsteps at the Louisiana State Penitentiary as a
correctional officer and I walk proud. I hope all of you do, too."
In an effort to restore the credibility of the crime beat, The
Oregonian participated in the American Society of Newspaper
Editors' Journalism Credibility Project. For three months, Susan
Gage, an Oregonian editor, researched past practices and made
recommendations on how to improve crime coverage. While studying years
of newspaper crime coverage, she and The Oregonian Crime Team found that
crime stories in the paper lacked context, perspective and background,
and that too much time and effort were spent on "chasing
sirens." Gage also interviewed criminal justice authorities, met
with community leaders and held discussions with readers.
After the paper's shortcomings were recognized, she
recommended that reporters focus their time, effort and energy on the
issues that cause crimes, rather than sensationalizing crimes when they
occur. The Oregonian accepted her recommendations and, since mid-1999,
readers have benefited from less exposure and sensationalism due to a
focus on these issues. The Oregon DOC appreciates The Oregonian's
efforts and has noticed changes in its crime coverage with positive
results. The Oregonian has become a leader and example for other
newspapers to practice responsible, ethical journalism.
For more than 30 years, Dr. Jess Maghan has been a dedicated,
diligent corrections professional who has been active in many aspects of
the field. He is the author and program officer of 50 successful federal
grant awards, totaling approximately $6 million. Maghan has participated
in projects related to staff health, emergency preparedness,
correctional law and international comparative corrections.
Throughout his career, Maghan has held a wide variety of positions,
including research associate in New Orleans Parish Prison, the first
director of training for the Louisiana DOC, the first superintendent of
the Illinois Correctional Academy, correctional training specialist at
the National Institute of Corrections and director of training at the
New York City DOC. While holding these positions, along with others, he
fostered strong links with institutions of higher education, encouraging
field research to improve working conditions for officers and living
conditions for inmates. He also obtained more than 35 technical
assistance projects, research and evaluation grants for staff
performance-based training objectives, staff safety, sexual harassment,
legal issues and correctionalhealth training programs.
Maghan is continuing to focus his research on institutional
violence, staff safety, privatization, and the entry and female and
minority correctional officers.
Upon accepting the Peter P. Lejins Research Award, Maghan expressed
his admiration for the man after whom the award is named. "I am
deeply touched to be in the shadow and legacy of Peter Lejins," he
said.
The Washington Correctional Association (WCA) has demonstrated its
concern for others in the community and has achieved its goal of
improving the human tolls of crime and poverty. During the past several
years, WCA has sponsored a variety of fund-raisers and community service
projects, including an auction during the 1999 annual fall conference
and a book drive as part of Make a Difference Day.
WCA's auction raised more than $1,500, which was donated to
the Family Renewal Shelter, a local domestic violence shelter that
provides services to families. The auction included items donated by
merchants and board members and inmate-made crafts.
WCA's "book-raiser" created a reading program for
underprivileged children. A book drive was launched in October and more
than 1,000 books were donated. Staff coordinated with a local school
district and created the Linda Gainey Reading Club at an area community
center. Staff used their lunch hours to sponsor this program, which is
in memory of community corrections officer Linda Gainey of the Lakewood
Office of Community Corrections.
Linda Willenberg and Pamela Maddess accepted the award and spoke of
the association's goals of giving back to the community. "We
are honored to accept this award and thank our members who make a
difference every day in the lives of offenders, victims and the
community," Maddess said.
Martin Luther King III Urges Listeners to Love One Another
Editor's Note: The following is an edited version of the
speech delivered by Martin Luther King III Jan. 22, during the Opening
Session of the American Correctional Association 2001 Winter Conference.
One week ago, we observed the national holiday for Martin Luther
King Jr., which I always say is a time for us to rededicate ourselves
and our lives to fulfilling the unfinished work. As I prepared my
remarks, one of the things I thought about is what he would say about
the current state of our nation, particularly regarding our criminal
justice system. I cannot speak for him, nor can any of us, but perhaps
he would be very concerned about the direction we find ourselves going
in as a nation. Maybe he would have some solutions.
I want to share some things, some of which you have heard, some of
which you know, but some of which I think we sometimes need to hear over
and over again until it sinks in to create action for us to change some
of those things. I come from a family of Baptist preachers -- Southern
Baptists to be precise. My great-grandfather was a preacher, my
grandfather was, my father and his brother were, my sister is, my
cousins are, but I am not a preacher; and I will certainly try, because
I have been around preachers all my life, to be appropriately brief.
I give hundreds of speeches a year. Preparing for this one was one
of my biggest challenges yet because the incarceration of humankind is
such a critical and emotional issue. While I was researching facts on
the Internet, I entered the word "prison." A lot of
information came up -- more than 30,000 sites. I went to one of the
sites and it led to others. Parole, prison conditions, prison-industrial
complex, sentencing policies, "three strikes" laws,
women's prisons, just to name a few, It was mind-boggling and I
appreciate the complexity of what you do because every one of you has a
tremendous task. I want to begin by thanking you, those of you who do
your jobs well. This is a critical issue, and a complex one, because we
each have a perspective of what the correctional system is, or should
be. We all know someone who has had a connection to the system, be it a
victim, an inmate, an employee, a concerned citizen.
One of my first encounters with the prison system came as a child,
because my father often ended up going to jail. In fact, as a child
someone asked me, "What does your daddy do?" I said,
"Well, he goes to jail." I thought it was something to be
proud of.
I didn't really understand until later, and when I understood
why he was going to jail, I was very proud. But one day, a young man
said to me, after he found out who I was, 'Oh, your father's a
jailbird." Naturally, I was distraught. I began to cry. I cried all
the way home. My mother asked me what was wrong, and I told her, and she
said, "Your father is going to jail to make our nation a better
place for all of God's children."
I went back to school the next day very proud of what he was doing.
It may be a bit humorous, but as we know, incarceration is no laughing
manner. I have been to many prisons -- as an elected official, as a
private citizen, as president of the Southern Christian Leadership
Conference (SCLC). But as recently as last fall, I visited inmates in
New Jersey. I was most jolted by the women I saw behind bars. Beautiful
women, smart women -- well, maybe -- mothers, wives, sisters, daughters.
And I walked away very sad, thinking there is something dramatically and
drastically wrong in our nation called home when we create conditions
for the mothers of our children to end up incarcerated. And I thought
about what Victor Hugo often said that wherever there is darkness,
crimes will occur. But the guilty are not really the ones who commit the
crimes, but those who create the darkness.
Yesterday evening, as fate would have it, I turned to The Learning
Channel at about 4 p.m. and there was a program on called Women Behind
Bars, which was filmed in Colorado. Then, I turned to the Discovery
Channel about an hour later, and it was featuring a program called
Maximum Security. So I took this to be divine confirmation that I was
supposed to address you this morning and that you would listen to my
words with open minds and open hearts. Please allow me to take a few
moments to do what some call preaching to the choir, but as I stated
earlier, I think it is necessary to bring light to this chapter of the
tale of America.
In the United States, we know there are nearly 2 million people
behind bars. We know that the prison population increases by 50,000 to
80,000 humans per year. Today in the United States, there are more
people in prison than in other countries -- even countries such as China
and India, which have substantially larger populations than we do. None
of us should be proud of these numbers. Today, 70 percent of prison
inmates are illiterate in a nation where education is guaranteed for
all. Today, approximately 200,000 inmates suffer from mental illnesses.
Sixty percent to 80 percent of the American inmate population has a
history of substance abuse. We are not proud of these numbers.
Bear with me a bit longer, while I remind you about imprisoned
women. Today, 80,000 women are imprisoned and, of that number, 70
percent are nonviolent offenders; 75 percent have children. And I must
briefly touch on the African-American statistics because
African-Americans comprise 13 percent of the American population, but in
some communities, we comprise 50 percent, 60 percent, 70 percent, 80
percent-plus of the prison and jail population. Half the overall prison
population in the United States is African-American. One out of every 14
black men is in prison or jail. One out of every four is likely to be
imprisoned at some point during his lifetime. And today, even though the
prevalence of illegal drug use among white men is approximately the same
as that among black men, black men are five times as likely to be
arrested for drug offenses.
We know all these facts, but we have a problem in our nation. While
I told you that I am not ministering, I do feel I need to do some
ministering because we are at an interesting crossroads in our
nation's history. For years, we have heard a great deal of
discussion about our great economic prosperity and, sure, there are many
Americans, including some African-Americans, who have improved their
economic status. But we've heard far less about great social
prosperity and now, as the great economic prosperity appears to be
stabilizing, I am more concerned than ever about our social prosperity.
While I am on the subject of economic prosperity, I have to address the
prison-industrial complex. For no matter how you feel about it, we have
this massive prison-industrial complex and we are spending billions of
dollars annually to house, clothe and feed America's inmates.
Prison labor, we now know, is subsidizing free market labor. It is the
one industry in which economic progress and social progress are
inversely pro portional.
We have come so far as a nation in many regards, but this is a sore
on the soul of America. Please understand I am not blaming any of you,
because our correctional problem is much larger than any individual. It
is a symptom of a national problem and it can be summed up by something
else I found on the Internet. It is one of those Internet letters
called, "We've Come So Far." Today, we have taller
buildings, but shorter tempers. Wider freeways, but narrower minds. We
spend more but have less, we buy more but enjoy it less. We have more
conveniences, but less time. We have more degrees, but less sense. More
knowledge, but less judgment. More experts, but more problems. We have
multiplied our perceptions, but reduced our values. We've learned
how to make a living, but not a life. We've added years to life,
but not life to years. We've conquered outer space, but not inner
space. We've done larger things, but not better things. We've
cleaned the air, but polluted our souls. We split the atom, but not our
prejudic e. We have higher incomes, but lower morals. We have fancier
houses, but broken homes. We drink too much, smoke too much, spend too
recklessly, laugh too little, drive too fast, stay up too late, read too
seldom, watch too much television and pray too seldom.
We've come so far, but we've regressed so much, Yes, this
is a time of great prosperity for some, but as the former secretary of
HUD (the U.S. Department of Housing and Urban Development) Andrew Cuomo,
stated, "The good news is getting better and the bad news is
getting worse." It has been very sobering to serve as the president
of SCLC, for we are truly living in the best of times and the worst of
times. Many are achieving financial success that my father would have
only imagined. But many more are experiencing the societal oppression
that Martin Luther King Jr. surely foresaw and fought so hard to
overcome. You can turn on any television or read any newspaper and see
the crime statistics, poverty statistics, unemployment statistics,
disease statistics. When you sit in an office and put faces to the
numbers and lives to the headlines, it is sobering. It is sobering,
indeed. We live in the most powerful nation in the world; we are the
wealthiest country in the world, but we also lead the industrialized
world in rape and murder, violent crime, juvenile violent crime,
suicide, sexually transmitted disease, cocaine consumption, pornography
production and consumption. We've come so far, but we've
regressed so much. We can, and we must, do better.
We are a much better nation than the behavior that we are
exhibiting. My father dedicated his life to the eradication of those
things he called the triple evils -- poverty, racism and violence --
which reminds me of a story of a young man by the name of Kenny. This
story was shared by Emanuel Cleaver, former mayor of Kansas City. Kenny
was a seventh-grade student given an assignment to write about his
favorite pet. He turned the paper in to his teacher Friday and Monday,
after she graded the papers over the weekend, she came back and returned
the paper to Kenny. He received an F. Naturally, he was distraught and
asked the teacher, "Ms. Jones, did you not like my paper?" She
answered, "Well, Kenny, your paper was interesting." He said,
"Well why, Ms. Jones, if my paper was interesting, did I receive an
F?" She replied, "Well, Kenny, you will remember that about
four years ago your brother was in my class and he too was given an
assignment to write about his favorite pet, which was a dog. Your paper
appears to be his paper. Can you explain that, Kenny?" Kenny
answered, "Oh, that's very easy, Ms. Jones. You see, it's
because it's the same old dog."
What I am saying is that 30-plus years ago, during the life of
Martin Luther King Jr., we were dealing with the dogs of poverty, racism
and violence. Thirty years later, we are still dealing with the same old
dogs. Its first name is poverty, its middle name is racism and its last
name is violence. Our failure to master true compassion and to overcome
our intolerance of our differences is at the root of all our problems.
As a nation, we can celebrate or magnify our differences. But one thing
is certain: If we continue to legislate, adjudicate, allocate and
educate in a divisive and discriminatory manner, we will see an increase
in crime, violence, homelessness, poverty, disease and despair. We can
and we must do better. We are a much better nation than the behavior we
are exhibiting. In August 1963, a young man by the name of Martin Luther
King Jr. stood on the steps of the Lincoln Memorial and uttered these
words: "I have a dream that my four little children will one day
live in a nation where they will not b e judged by the color of their
skin but by the content of their character." And in the proper
context, these powerful words set a perfect standard for an imperfect
nation to work toward. But, as one of those four little children, I must
remind you that while my father had an incredible dream of one day, that
day clearly and sadly, is not today.
There are those who would have you believe that in 2001, the real
new millennium, more than three decades after the assassination of
Martin Luther King Jr., we now live in a colorblind, gender-blind,
age-blind, class-blind, disability-blind society. Perhaps they are so
blind that they cannot see the sobering reality around us, for we need
only to look in our boardrooms to see that the day about which my father
dreamed is not today. It is not at my home-based company that I love,
Coca-Cola, but I know they are working to change it. It is not today at
Delta Airlines, which I fly on every day, but I know they are working to
change it. It is not today at Lockheed Martin, or other countless
corporations. Nor is it today in our nation's classrooms.
Forty-four years after the integration of Central High School in Little
Rock, the doctrine of separate and unequal is still alive and well in
many of our public schools. The day about which my father dreamed has
not been realized in our lending institutions or employment offices and
it is certainly not in our nation's courtrooms. The great comedian
Richard Pryor used to say often, "When you go down to the
courthouse looking for justice, all you find is just us." That is a
tragic reality that is true this day - one that we must work to correct.
It is not today in our nation that is working to dismantle
affirmative action. Affirmative action is not, in my view, what is wrong
with America, as many would have you believe. There should be an uproar
about affirmative action, but not about what it has done. It should be
that affirmative action has not done enough. More than 30 years after my
father's death, women still earn 79 cents to every dollar that men
earn. Black per capita income is still 57 percent of white per capita
income. Today, 96 percent of our nation's top corporate jobs are
held by white men. Today, low income and minority students are more
likely to attend impoverished and segregated schools, and today, many
college-educated African-Americans, on average, still are only earning
what white high school graduates earn. And it is certainly not today on
our nation's highways, streets or even at our malls. It is not
today when a man sitting in his own dwelling holds up his wallet and is
shot in New York City - Amadou Diallo, 41 times. It is not today when a
man and his family in Dearborn, Mich., could not go shopping without an
altercation occurring and the man being killed by being put in a choke
hold. It is not today when African-American men and women are stopped
six times more often than others while driving, simply because they fit
a particular profile.
Last spring, I had the distinct honor of walking over the Edmond
Pettis Bridge in Selma, Ala., with President Clinton for the anniversary
of the march from Selma to Montgomery, which granted the right to vote.
In 1965, my father and others marched over the Edmond Pettis Bridge and,
in fact, on the first occasion, they were not allowed to march over it.
They were forced to go back and some were arrested; others were beaten.
But in 2000, we could walk over that bridge, It is very interesting that
in 2001, we can march over the Edmond Pettis Bridge, but because of
racial profiling, African-Americans cannot drive over it without being
stopped. We must work to abolish racial profiling. It is wrong, unjust
and unfair.
This past August, we engaged a major demonstration in Washington to
abolish racial profiling. Racial profiling is not just in relationship
to police officers. In every aspect of the lives of people of color,
profiling occurs. Perhaps in police work some profiling is necessary,
but not when it is such a disproportionate number of individuals who are
affected. And, quite frankly, I must add that if we stopped everyone at
the same rate that we stop African-Americans, then our prison population
numbers would change dramatically, in terms of black folks being 50
percent of inmates. And I am not suggesting that we would ever condone
any crime. Anyone who is involved in criminal activity must be stopped
and it must be addressed. But the tragedy is we target one group.
African-Americans are targeted when we go into malls. Four hundred
African-American women have come through the airports and have been
stopped and strip-searched going through customs. Nothing was found on
them. When the process of "red-lining" occurs, which is banks
deciding they will not lend money to a particular community because a
certain group of people may live there, that's a form of racial
profiling. Again, I say we must end racial profiling. But all this
simply is what I call indications of the color game.
In 1903, the great scholar Dr. W.E.B. DuBois stated that the
problem of the 20th century is the problem of the color line. Well, here
we are in the 21st century and I submit to you that our problem is still
the color line. When it's time to address real problems in our
society, we color them: black, brown, yellow. Every single time we just
diminish them because many Americans cannot see beyond the intolerant
prejudice. When we talk about the problems of education in America, we
talk about black education, not the miseducation of children in poor
school districts. When we talk about the problems of health care, we
talk about black health care, not the problems of impoverished women and
children. When we talk about the immigrant problem, we talk about the
black, brown and yellow immigrants, not the Russian or Irish immigrants,
who make up the majority of our illegal immigrants. When we talk about
the problem of affirmative action, we talk about the black student who
took the place of the white student, not the white female, who has
benefited most from affirmative action and, I might add, rightfully so,
since white women make up the majority of the population and also have
been excluded. When we talk about the problems of housing, we don't
talk about substandard housing everywhere, especially in rural white
America; we talk about housing in inner cities for blacks and Latinos.
When we talk about the drug problem, we don't discuss the wealthy
white businessmen doing lines of cocaine before Wall Street meetings.
Rather, on ABC, NBC, CBS, CNN, Fox and the rest, you see the face of the
young hip-hop, hat-to-back-wearing black man. I want to digress to share
a perspective that my father often shared with me, because in America,
unfortunately, we see everything in black and white and we are much
broader than that. We've got to grow much broader than where we are
today.
Images are very important and television has played a major role in
the lives of most of us. Some years back, the images of
African-Americans on television always were negative. Heroes always rode
on white horses in white garb. Villains rode on black horses in black
garb. Every image was negative. Even when you look at Roget's
Thesaurus, there are about 145 synonyms for the word black, all of them
negative. If you look up the word white, there are about 165 synonyms,
all of them positive. If you tell lies, a white lie is supposed to be a
little better than a black lie. But a lie, is a lie, is a lie. When you
go wrong in the family, you're not called the white sheep, but
you're called the black sheep. When someone conspires against you,
it's not called "whitemail," but blackmail. The one that
really gets me is when you make cakes, a white cake is angel food cake
and a black cake is devil's food cake.
In essence, the entire linguistic and semantic structure,
consciously or unconsciously, has worked to make black negative. If you
want to understand why the homicide rate in the African-American
community historically has been high, it is because little black
children historically, from the time they are knee-high to a grasshopper
to 12, 13, 14 years old, are taught subconsciously to dislike
themselves. Just as little white children are taught to dislike little
black children. Again, this is subconsciously because if you look at all
these analogies, then you can begin to understand. If you want to
understand why the homicide rate is high, by the time a black youngster
gets to be 12, he unconsciously dislikes everything that looks like him
because he has been programmed to not understand the value of who he is.
That's why the homicide rate in the African-American community has
been high. Something, again, we must work on as a society to change.
The reality of all this is that Americans of all colors have
problems, not just African-Americans. As a nation, we have to work hard
to overcome these issues, because we can and we must do better, by
making time to understand one another. We can and must do better by
making time to help one another. We can and must do better by embracing
the dream and the message of Martin Luther King Jr., which he called
creating the beloved community. He often said that you cannot be what
you ought to be until I am what I ought to be and I cannot be what I
ought to be until you are what you ought to be because our destinies are
tied together. The day of which my father dreamed is not today, but I
believe that we can and we will make it tomorrow. He had a dream. It was
truly an American dream. And he left us a blueprint on how to achieve
it, if we dare only follow his example. We are reminded often that we
are created as one nation, under God, indivisible, with liberty and
justice for all. That is our social imperative. But he also reminded us
of our moral imperative and I call it the imperative to love.
When I was 10, my father was gunned down and taken from us by an
assassin's bullet. When I was 11, my uncle mysteriously drowned.
When I was 16, my grandmother was gunned down in church while playing
the "Lord's Prayer" on the organ. What I am thankful for
is the example that my mother, father, grandmother and grandfather,
aunts and uncles, set for us because I am not burdened with hatred. It
would have been very easy to hate. My father was killed by a white man
and my grandmother was killed by a black man. In theory, I could hate
everybody.
But I am thankful for that wonderful example Martin Luther King Jr.
shared and Coretta Scott King taught us because they taught us that you
can dislike the evil act and still love the individual. They taught us
to love ourselves, to love our family, to love our community and most of
all, to have a love of God. I think about all that I learned from them,
and my grandfather, who used to say, "I refuse to allow any man to
reduce me to hatred. The man who killed my lovely wife or the man who
killed my son. I refuse even to allow them to reduce me to hatred. I
love everybody. I am every man's brother." That's a very
powerful example for a youngster to witness, so I am thankful for that
example. I am thankful for the example of how we love our community. We
are here while we are here because it's business. We are also here,
many of us who do our jobs every day, because we love our communities
and we want to make a change. We want to make sure, hopefully one day,
that even though this day, our prison system is bust ing at the seams,
we have a humane and just way of dealing with those kinds of issues. My
father used to talk about voting and the importance of voting. In 1965,
he and others walked over that bridge to make sure that we got the right
to vote. Of course, no one knew that in 2000, we would have to come back
and make sure our votes counted.
So, no matter where I go, I talk about the importance of voting. We
all have something to vote for because everything has a political
consequence -- especially our prison system. Whether you are concerned
about civil rights, defense, education, the environment, foreign policy,
gun control, health care, social security, trade, the judiciary or
cultural values, we all have something to vote for. And we know that
more than ever because of this last election.
So, when we love our communities, we involve ourselves in all of
these kinds of activities. As I was growing up, I learned that my father
preached a sermon called "Levels of Love." I won't go
through that entire sermon, but I will share one perspective. He talked
about the different levels of love: utilitarian love, one we should not
embrace; friendship love, a beautiful love but not the highest; romantic
love, a beautiful love but certainly not the highest; a mother's
love, one that is so incredible, but not the highest; humanitarian love,
a tremendous and beautiful love, but not the highest. He finally said
the highest level of love is defined by the word "agape"; it
is a love that seeks nothing in return, a love that is totally
unselfish. You love someone if they're old, young, rich, poor,
black, white, Native American, Latino- or Hispanic-American, African or
Asian. You love them because you know that God calls you to do that.
That's the kind of love we have to embrace if we're going to
change America be cause America is headed in a dangerous direction. None
of us can do it alone, but certainly together, we can make it happen.
Love is so important.
Certainly, biblically it says if you bring up a child in the way
that they should go, then when that child is old that child will not
depart from that training. In some cases, some of our children, perhaps
some of our parents, have abandoned their roles, their responsibilities
of raising our children. So, we have to figure out how we go back and
re-instill some values. It is a major job but it is not one that we
cannot achieve. The responsibility is on each of us because part of our
job is to make this community, this nation, this world, this place in
which we are, to leave it a little better than when we arrived. Each of
us can work in our own ways to create a more harmonious nation. Then, we
will be achieving the direction we need to go in. This is the kind of
love we must embrace. This is our moral and social imperative. We have
the qualities to make the significant difference in our society. We have
the experience. We have the willingness. We have the mission, and I know
we have God on our side. All we n eed to do is to commit to the work
together, for the beloved community, for the sake of our children and
our future. There really is no problem that we cannot solve when we work
together. We have the ability, but we have to somehow identify the will.
From Massachusetts to Mississippi, we can give hope to the
hopeless. From New York to North Carolina, we can give houses to the
homeless so they don't find shelter through incarceration. From
Memphis to Mobile, Dallas to Detroit, Birmingham to Baltimore, we can
give jobs to the jobless. From California to Colorado, we will work to
improve the public school systems from preschool to graduate school, so
that illiteracy does not continue to swell our prison ranks. But we have
to do it together. We cannot wait because too many of our children are
being locked up and not enough are being helped up. We cannot wait
because our children are being armed with college degrees, but they are
not being given seats at the table of opportunity. We cannot wait
because there are more millionaires than ever before in the history of
our country, and yet we have the largest income and inequality gap in
history. We cannot wait because welfare roles are down by 1.3 million,
but we still have more women and children living in pover ty than ever
before, and too many are turning to crime and drugs. We cannot wait
because the new millennium is here but it is being ushered in by the
same old poverty, racism and violence. If there ever was a time to work
together, the time is now. We must work together for the advancement of
our nation into the 21st century. We must work together to ensure that
Martin Luther King Jr. and all the warriors who gave their lives for our
cause, did not die in vain. We must work together because it is our
social and moral imperative to leave no one behind. I am convinced that
together we can make this happen.
I was troubled by an article that I read in Atlantic Monthly. The
author wrote a comprehensive piece about the prison-industrial complex.
The last sentence of the article stated, "Every one of them, every
brand new prison, becomes an everlasting monument, concrete and ringed
with deadly razor wire, to the fear and greed and political cowardice
that now pervade American society." The words "political
cowardice" stuck out in my mind because they echo the words of my
favorite quote of my father's, which I challenge you to embrace. He
said the ultimate measure of a man is not where he stands in times of
comfort and convenience, but where he stands in times of challenge and
controversy.
On some questions, cowardice asks, "Is the position
safe?" Expediency asks if the position is politic. Vanity asks,
"Is the position popular?" But that something deep inside
called conscience asks, "Is the position right?" Sometimes, he
went on to say, we must take positions that are neither safe nor popular
nor politic, but we must take those positions because our conscience
tells us they are right. I challenge you to accept this challenge as you
go about your difficult task. In 1963, my father wrote these words:
"What else can one do when he's alone in a narrow jail cell,
other than write long letters, think long thoughts and pray long
prayers?" These words came from a letter he wrote on toilet paper
and the edges of a newspaper. The letter was titled "The Letter
From the Birmingham City Jail." The most important part had to do
with prayer. In my own personal experience, I know that prayer changes
things.
So, we need to pray for you in your jobs. We need to pray for the
least of these God's children. We need to pray for our nation. But
prayers cannot be answered unless they are prayed. You see life without
purpose is barren indeed. There cannot be a harvest unless you plant
seed. There cannot be attainment unless you have a goal, for man is just
a robot unless there is a soul. If we do not send ships out, no ships
will come in. Unless there is contest, nobody can win, for games cannot
be won unless they are played and prayers cannot be answered unless they
are prayed. So, whatever is wrong with your life today, I am here to
tell you that you will find a solution if you kneel down and pray. Not
just for pleasure, enjoyment and health, not just for honors, prestige
and wealth. But pray for purpose to make life worth living and pray for
the joy of unselfish giving, for great is your gladness and rich your
reward when you make your life's purpose the choice of the Lord.
Thank you very much and may God bless you al ways.
Patch Adams Motivates Conference Attendees to Be Celebrants of Life
Editor's Note: The following is an edited version of the
Annual Luncheon keynote address delivered by Dr. Hunter
"Patch" Adams Jan. 23, 2001, at the American Correctional
Association's 2001 Winter Conference.
I was born in 1945 into a military family. My father didn't
see me until I was 2. He was a professional soldier. I grew up overseas
on Army bases until age 16, when the military took my father's life
and broke my heart. I then became a peace activist. I moved back to the
United States in 1961 and was in Virginia at a very active time in
trying to change the level of racism in the South, and I immediately got
involved in the civil rights movement. I was beaten up every week for
several years, but I would rather be beaten than silent. I found out I
didn't want to live in a world of violence and injustice. At
school, people cared about hairdos and ball scores and not about
people's rights. From my senior year of high school through right
after graduation, I was hospitalized three times. I didn't want to
live.
I was hospitalized the last time in a locked ward of a mental
hospital, wanting to die. I noticed that the staff weren't any
happier than the patients and that I wasn't going to learn much
from them. All my life, I've done a lot of studying of the things
that concern me and I made two decisions in the hospital that changed my
life forever. One, I decided to serve humanity in medicine, which I have
done pretty much solidly for nearly 38 years. And two, I decided never
to have another bad day, to be a scientist studying joy, to live a life
of joy and to insist on loving life. I've done that every day for
the last 37 years and it doesn't surprise me that I haven't
been sick in all those years.
By the time I entered medical school in 1967, 1 knew exactly what I
wanted to do: study health care delivery and create a model when I
graduated that would address every single problem of care delivery in
one model When I graduated in 1971, a group of us moved into a large
single-family dwelling and called it a hospital, open 24 hours a day,
seven days a week, for all manner of medical problems from birth to
death. During the next 12 years, we had from 500. to 1,000 people in our
home each month, with five to 50 overnight guests every night. These
guests were needy, lonely, in pain, dangerous and they brought their
medical problems. In those 12 years, we saw 50,000 people.
Never in our 30-year history have we charged money for what
we've done. In fact, we wanted to eliminate the idea of debt in the
medical interaction because, as a political act to recreate community,
we could not conceive of a community of our design that didn't care
for its people -- not out of responsibility and guilt, but out of the
ecstatic experience of a sense of belonging to others. In the same
light, we've never had anything to do with third-party
reimbursement. I've never touched Medicare, Medicaid or the
insurance companies. If I ever heard someone say something nice about
them, I would use them, but no one ever did. We also never carried
malpractice insurance and have been the only hospital that would dare do
that.
As a family doctor, initial interviews with patients were three to
four hours long. I didn't want to pretend to say I was going to be
involved in a person's family unless I tried to get to know them.
And I'm sure if you can get a sense of my intensity, you can
imagine how much I would find out about you if I had four hours. It
always included a house call because you never, from your office, will
know a fraction of what you can learn about your patient from one visit
snooping around the home.
When I went on a house call, I opened every drawer, went in every
closet. I'm a voyeur, after all. I love my patients. They came into
our homes with their families. In spending that kind of time with
patients, we realized that it didn't matter if we cut out a tumor
or corrected a blood sugar or blood pressure problem because what I
learned is that nearly all adult Americans were unhappy with their
lives. You only have to look at the statistics for psychotropic
medications in our society to wonder if anyone isn't on them - the
tranquilizers, the anti-anxiety mood elevators and those sorts of things
that are practically put in our water. So, what did it matter if I
extended their lives if their lives still sucked?
What mattered to me was how we could help people love their lives,
love themselves and be healthy. That is why, from the beginning, we
fully integrated medicine with performing arts and arts and crafts, and
agriculture, nature, education, recreation and social service as
fundamental to health care. We also have been the only hospital to fully
integrate all the healing arts. We knew that patients went to other
kinds of health professionals -- healers -- and that it was
irresponsible of us to simply call them quacks and ignore them because
then we could cause damage. Instead, we welcomed them all and we found
great things in all of them. We did this work for 12 years and no one
gave us a single donation. During that time, I was 0-for-1,400 in
foundation grants, which is not uncommon for radical organizations that
are trying to do something good because, that is why they are radical --
no one wants to support real change. So we know that in prison work, we
have the same thing.
After 12 years of refusing publicity, we realized that if we really
wanted to build our model hospital, we had to go public and we knew once
we went public, we would have to stop seeing patients because you cannot
tell a country that doesn't service 60 or more million people that
you will see them for free and not even have a hospital to do it in. So,
if you see the first 12 years of our work, our patients were individuals
and families and the last 18 years of our work, our patients have been
societies and communities because as soon as I became known through the
media, I started to lecture and perform all over the world. That is what
I've been doing for the last 18 years.
We have been getting more and more known and getting more help to
build our hospital. We now are active in more than 40 countries. This is
when I started to let the clowning part of my life really expand. For 17
years, I've taken groups to Russia every year. I take 30 clowns and
we perform in hospitals, orphanages, prisons and nursing homes. That
work led to taking clowns into the war in Bosnia to the Kosovo refugee
camps, to the Rumanian AIDS orphanages, etc. And yet, 28 years into the
project, no one really wanted to help us, and that's why I agreed
to do the movie. I'm not really a big fan of pop culture. It made a
school teacher a pauper and a basketball player a multimillionaire and
no wonder our kids are so troubled.
You clap, but you won't turn off the Super Bowl. Forget the
clapping, turn off the Super Bowl. The only reason a teacher isn't
doing well is because they're not getting your applause.
Ballplayers will be multimillionaires as long as you watch TV. They will
stop being multimillionaires as soon as you stop watching TV. You
actually will get your mind back.
So we agreed to the movie, which came out and now two years into
it, we feel on the threshold. We are going to break ground this year and
start building our hospital to our ideal model in the poorest state for
health care delivery -- West Virginia -- and we're really excited
about that.
Look back at the mental hospital where I made those two decisions.
One was to serve humanity and I've given you tiny sketches about
how I've done that in medicine. The other was to live a life of joy
and that is where I started my clowning. I started to wear costumes in
public. For the last 20 years, I've really only worn clown clothes.
These are my normal clothes. I cannot imagine wearing a straight
men's outfit for any reason, except for a theater production
requiring a 20th-century boring men's outfit. Part of why I wear
clown clothes everywhere I go is for two reasons. The selfish reason is
that I love fun. The more service-related reasons are that I'm
trying to put a good mood out in the public space. We all know that the
public space is something we walk hurriedly through, thinking it is
someone else's, but we don't really take ownership in the
public space. We see it as a space of strangers and that strangers are,
at best, something to be a little cautious about. I notice that if I
walk through an air port in a suit, I don't affect that airport at
all, but if I walk through that airport in clown clothes, and do no
clowning, it ups the mood. It gets a lot more concentrated on an
elevator, I guarantee you, particularly if you don't just simply
present that appearance, but add to it clowning.
Since you are involved in corrections, you might appreciate this:
For more than 30 years, whenever I've seen violence in public,
I've changed into my clown character and it has stopped the
violence 100 percent of the time. So I figure that I've stopped
20,000 or more fights in public because of simply being a nut. I thought
I'd give you a little demonstration of that.
Let's say this is my normal dress. I'm going to show you
-- and we can somewhat relate it to a spiritual path -- the five
stations of the pants. This is the more Republican version of the pants,
the blend-in-with-the-mall version of the pants. Let's say
you're in a shopping mall and you say, "Whoops, time to start
having fun!" We'll go to the second stage of the pants, which
is a cute little skirt.
Now, if you take the edges of that skirt and put a little smile on
your face and walk around, things start to happen. That's fine, but
a lot of those shopping malls are really a lot more serious than I can
take and that will call for going to station number three. Here,
I'm clearly out of the closet. There is no explanation. If you know
something about comedy, you know that I actually don't have to do
anything in this outfit. If I just go stand next to somebody, things
start to happen.
I've done this all over the world -- in remote villages in
Africa and India, literally all over the world. It seems that just by
pulling up your pants, you can start having fun with the world. Another
thing is station number four. This is really good at a grocery store. I
love to go to the produce department and say, "Excuse me, could you
put in a couple of heads of lettuce there for me?" People are
beautiful. Don't think I've done this one or two cute times.
No, I do this frequently. And 100 percent of the people will put those
two heads of lettuce right in there. The seriousness drops dramatically
when I come back with, "Hmmm, I think I only wanted one." But
three people in a hundred will reach right in there and get that other
head of lettuce.
The last station of the pants is really good at a bus stop. After
all, there is a high turnover of people, and everyone who was there when
you got there is quickly gone. And you've simply become a breathing
sculpture. One of the things I've noticed is that for some reason,
people will come up to you and stand right next to you and think you
can't hear anything. So, that's a little background. Clowning:
I'm really a clown who is a doctor, not a doctor who is a clown. A
doctor doesn't always have something to offer. A clown always has
something to offer.
When I went to the Kosovo refugee camps and I know that when we go
into a war next month, that there are many times when the doctor
doesn't really have something to offer to relieve suffering. They
might be able to relieve pain, but they won't relieve suffering.
But the compassion and love that comes out of clowning can do that and
does do it. I am addicted to it. It's why I do it pretty much all
the time. I'm sure I've clowned at 10,000 death beds and it
increases all the time. And because of our work there, people are now
clowning in hospitals all over the world, and people are starting to
take groups of clowns and musicians all over the world to places of
pain.
In trying to decide what to talk about here, we talked about
different things we could do. I noticed that the theme of the conference
is employee health. It means the same for all people. I mean, employee
health isn't better than employer health. They just have less money
to do it with.
I just want to hint at some ideas for being well. When people say,
"Patch, what can I do? How can I make the world better? How can I
make my own life better?" I usually suggest two things that I
guarantee can improve everyone's lives and the lives of the people
around them. That is to become universally friendly and a celebrant of
life. If you are not feeling the privilege, even if you are blind or
lame or have AIDS or cancer or whatever it is, life is a privilege.
The mayfly only has 12 hours to live. You can imagine it going,
"11:59, 11:58 ... " A lot of humans do that. On 75 years of
life they do that ... 36 years, mumble, mumble. So, if I said nothing
else about being well and taking home something about what you can do to
make your own health vibrant, hear this: If you make a conscious
decision, a conscious intention in your life to love all people -- not
love them philosophically -- to demonstrate it in your behavior and be
obvious by your presentation of self that you love life, you will do
great things for yourself, great things for your prison, great things
for your family, great things for your neighborhood, everywhere.
To go over quickly some of the other things that matter in
wellness, it is interesting that not one of these things was mentioned
in medical school. Not even diet and exercise were mentioned in medical
school. I know they do a little bit more token introduction of being
well, but in the business of medicine, there is no profit from being
well, so why talk about something that cuts back on profit? Certainly
diet and exercise are the first things people think about being healthy
because its easier to measure. You can measure a cardiac output and you
can measure nutrients. But I think that they are minor things, relative
to the importance of having a spiritual life. Not the spiritual life --
any spiritual life, whatever yours is. And it can be with your family or
nature or God or whatever it is. It's completely immaterial, but it
is something you surrender yourself to wholly and without doubt.
That's what faith is -- without doubt. Please understand that it
doesn't matter what it is. Other people can tell you t hat theirs
is better, but they're lying. Theirs is right for them. It's
you having something that matters to you. And it can be your hobbies; it
really doesn't matter what your faith is in. It only matters to
others who think that everyone should have theirs.
Love is really important, a surrendering to love, not a check --
"I've got a wife; I've got a friend" -- but the
actual experience of love, the surrendering to that experience, the love
of humanity. I've actually found in my family practice that the
most important thing in everyone's lives is their friends. There is
nothing that even comes close. In interviewing thousands upon thousands
of people, it's very clear that our friends are the most important
things to us. That's where the repository of love is greatest in
the world, that our greatest wealth is in our friends and so it behooves
us to get good at making friends, and it's amazing how many people
are lonely, given how easy it is to make friends. "Hello, how are
you? Tell me everything." "Oh, you like to do that? Can I do
it with you?" You just got the message.
Humor is really important. It's interesting. I have never said
that laughter is the best medicine. You just heard me say that friends
are the best medicine. People say, "Patch says laughter is the best
medicine." It's a good context. Humor is such a great thing
that they say it's the best medicine, and it is a very, very potent
force; the biochemistry and physiology is impressive. Much more
impressive is how hungry we are to have some of it. And we all know how
hungry we are to have any kind of humor in our lives.
Wonder and curiosity are extremely important. I see the worst
diseases in our society as loneliness, boredom and fear. Only friends
can get rid of loneliness, and almost anything can get rid of boredom. I
have no personal experience with boredom. I didn't grow up with a
TV and haven't added one to my life. It's inconceivable to me
that people 3 are actually bored. I never believe them. I know they
think so. You know you have an imagination, which is the vastest thing
on the planet. The universe isn't as big as the imagination because
the imagination can make three universes or a billion universes. And the
tools of the imagination are wonder and curiosity -- to be interested,
to hunger and to feel full of a sense of wonder about everything.
Everything is amazing, even the smallest thing that some species of
bamboo can grow 4 feet in a day. It's staggering that nature alone
in its presentation of self is enough to keep your sense of wonder going
at all times.
Passion and hope -- those are great medicines. All these things are
free, remember, free. Free. Anything I'm going to say probably is
mostly free. Exercise you can do for free; food is tougher to do free,
more and more. But all these other things are completely free. Passion:
You can be passionate about anything. I love poetry. Maybe I'll
give you the latest poem I memorized. I have four hours of poetry
memorized. This is a very short one, so don't fall asleep.
It's by that great poet W.H. Auden. It goes like this:
May I, Composed like them of Eros and of dust, Beleaguered by the
same negation and despair, Show an affirming flame?
I love language. I'm in love and I search the entire body of
the world's history of poetry for ways that they speak about
poetry, and there's the passion that forces in, the passion for
looking for a way to say, "I like you," over and above the
ways you say it in all your gestures. Passion and hope. Emily Dickinson
spoke about hope being a thing with feathers that perches in the soul.
It doesn't ask anything of you -- hope. You can hope for peace
that's never been. You can still hope for it. I want peace. It can
happen. And no one can hurt hope. I'm sure Nelson Mandela knew
that. Twenty-eight years in prison and I'm sure his prison
experience was a little bit different than most people's prison
experiences here in this country. And when he left, he wasn't
bitter, angry, nasty, vindictive; he was hopeful. And his hope happened.
A relationship with nature, a relationship with creativity,
everything you do is a creative act. If you ever saw Monty Python's
The Ministry of Silly Walks, you can see that there is a lot you can
change about the way you walk down a street. You can just take a
different week, every week of the year, and walk differently. You know,
the backward week, the backward skip, the sideways week, sideways with
your briefcase up. And the world becomes so different if you're
playing with it, if you're making it fun. It's this routine
and the society we have that have made so much depression and anxiety.
It really is an embarrassment to birth that anyone is depressed or
anxious. You have to deny so much. You have to deny all your spirit and
love and humor and nature and creative life to have days of depression
and anxiety.
When you have a movie made of your life that ends up being the No.
1 movie in the country and goes all over the world, the world thinks
they know who you are, even if you are played by a person a foot shorter
than you are. People ask, "How true is the movie?" I often
reply, "If I pulled out one hair of your head and asked you if that
was you, you would have to say yes. But you wouldn't want all the
opinions of you to be based on that one strand of hair."
The real person murdered [in the film] was my closest male friend
in medical school, but you know Hollywood likes to have a figurative
"three tissues of crying" if it's a female friend, and
only two if it's a male friend. For me, it's a
"three-tissue cry" for Louie, who was really murdered by one
of our patients. And if I had my version of the noodle bath [in the]
movie to show to you, you'd see just how tame that movie is.
What I'm calling for is revolution, ladies and gentleman. If
you don't want humans to be extinct, then find a way in your own
life to make compassion and generosity who you are, who you are in every
gesture of your life, who you are whether anyone else in your club is
doing it. We have to make -- at least for our children -- compassion and
generosity something of value because they don't get any messages
that it's something of value.
I'm going to end with a love poem. One of my favorite poets is
the most-read poet of the 20th century, a man from Chile, Pablo Neruda.
He wrote 100 love sonnets to his wife, Matilda, and this is Number 16.
Number 16
I love the handful of the Earth you are. Because of its meadows,
vast is the planet. I have no other star. You are my replica of the
multiplying universe. Your wide eyes are the only light I know from
extinguished constellations. Your skin throbs like a streak of a meteor
through rain. Your hips were that much of the moon for me your deep
mouth and its delights that much sun. Your heart, fiery with its long
red rays, was that much ardent light like honey in the shade. So I pass
across your burning form kissing you. Compact and planetary, my dove, my
globe.
Let's go out and serve the world. Thank you very much.
Emory Austin Challenges Attendees to Reach Within Themselves to
Make a Difference
Editor's Note: The following is an edited version of the
speech delivered by motivational speaker Emory Austin, CSP, Jan. 24,
during the Closing Breakfast at the American Correctional
Association's 2001 Winter Conference.
On May 10, 1998, I went to a reception and the guest of honor was
internationally known. I watched as, right in the middle of the
reception, they brought this man to the piano to honor him with a song.
The piano player struck up the chords and I stood there thinking,
"Why is she playing, 'The Bear Went Over the
Mountain?"' Then, for the very first time in my entire life, I
realized that the tunes to "The Bear Went Over the Mountain"
and "For He's a Jolly Good Fellow" are exactly the same.
And I stood there in the middle of that reception thinking, "Well,
Emory, one more time you have been hit by an idea that is just as
meaningless as it is startling." Has that ever happened to you? I
come from the South, and those of us who are that way don't ever
want to let a good idea get away.
As the singing continued, I stood there in the middle of that
reception, analyzing the words to both of those songs. Before the
singing was done, I knew that the words to "The Bear Went Over the
Mountain" are a lot more important than the words to "For
He's a Jolly Good Fellow" ever could be. Here's the
reason: The bear had a significant unredeemable problem -- when he got
to the top of the mountain, all he was capable of seeing was the other
side.
We come from places rich with experience. We all, on individual
mountains, come from those days when we have storms hit us, when
we've seen sunrises and sunsets or the unbelievable beauty that can
be seen on a mountain journey, and then we are hit hard by something
else. And with everything that happens, with every rock we stumble over,
we learn something and we change. That's true for everyone here
today, and it's true for everyone you serve and everyone you work
with, whose very own mountains often seem to be full only of darkness
and ledges. But all of us have the ability to make choices.
There's another legend about a mountain. In ancient Japan,
supposedly, there was a high mountain that became known as "the
place you leave your parents" because, in that particular culture,
when a parent got to be too old to be considered valuable, it became the
responsibility of the oldest son to take his mother or father to the
flat-topped mountain and leave him or her there for the gods. One day,
we see a middle-aged man making his way through the undergrowth in both
physical and emotional pain. On his back was a little old lady and it
was his job to take her to the mountain. As they moved along, he noticed
that the old woman was reaching up and doing something to the branches
that hung down in the way. Partly in exasperation with himself because
of what he was having to do, and partly in dismay, he snapped,
"What are you doing?" And this old woman, with only about 15
minutes left, and with all the love that she had for a lifetime in her
eyes, looked down at her son and said, "I'm breaking branches
to mar k the path so that after you leave me, you can find your way
back."
That's the business you are in. Unified and together in
agencies, prisons, jails and all sorts of departments, breaking branches
for those whose mountain trips have been filled with things that would
horrify most of us. And yet, some of us have been in those very same
places, and some of us have made both good and bad choices. Have you
ever let a good idea get away from you? Have you ever held on far too
long to a bad idea? Have you ever compromised and settled over that
which is a so-so idea just to not rock the boat? I want you to take my
hand for just a few minutes and go back down your own mountain just a
little way and take another look, another kind of safari journey into
those early days when patterns were formed, that then became the basis
of the choices that we make, and see if, beneath the surface, some of us
on our mountains have learned
some of the same things. Some of us have some lessons to teach to
those who either have been unwilling or unable to learn.
How did you grow up? What lines did you hear all the time at your
house? I bet every one of us heard all that stuff about if you keep
making that face it will freeze in that position. Did you hear the one
about if all of your friends were going to jump off a cliff? And all of
us certainly know never to leave the house in dirty underwear,
don't we?
I want to tell you what I had to listen to growing up over and over
again to the point of distraction, a line that was delivered to me by
parents who were older than 40 when I was born, obviously not in touch
with the world at all. Every time I had a problem, what would I get from
them? I didn't get any kind of, well, I did get a lecture, but I
didn't get any kind of soothing compassionate answer. Every time I
would come home from school and complain, one of those gray-headed
parents of mine would look me in the eye-and this is the line that I had
to grow up hearing - one of them would say to me, "Isn't that
fascinating?"
"Emory," I would hear, "I wonder if you've
looked at all at the ramifications of this problem you seem to be
having? Have you looked around the edges of it? Have you looked beneath
the surface of it? Have you thought through every possible option?"
"Emory," they would say, "what do you think an
extraordinary person might do in this situation? How do you think an
ordinary person would handle it? Emory," they then would conclude
every time, "what a fascinating situation you have gotten yourself
into." You might say that I grew up fascinated.
In spite of myself, and the older I get, and the more I look around
and watch what's happening on my mountain and on everyone
else's, the more convinced I am that the single thing that's
going to make the biggest difference in your future is not what's
in a book, not what's in a manual, but it's what you are
fascinated with. In this necessary, oftentimes daunting, sometimes
thankless situation in which you have put your lives, your hearts and
your careers, as you seek not to help just yourselves, but others, rise
to a level that, to some extent, Patch Adams was talking about
yesterday, even though he never said the word. We all were created for
majesty. Instead of that, we look in all the wrong places for all the
wrong things and we disregard the things that have happened on our own
mountains. I grew up hearing that line, and I hated it. But that was not
all that I hated. By the time, I was in seventh grade, I was the height
I am today - nearly 6 feet tall, in the seventh grade. Towering over all
the boys an d the girls and the principal.
I hated my height and the main reason I hated it was because I
figured that it meant nobody would ever marry me. They wouldn't
dance with me, so I figured they probably wouldn't marry me either.
It seemed like a logical order of progression.
I hated my height. And I grew up in a decade in which we still
measured success for women pretty much by whether or not they were more
or less permanently attached to a male. I figured I never would be. And
I was going to have to support myself in some sort of miserable, lonely
existence. I did not like my height, but that was not all. As we say in
the South, I did not "pube" very early. Have you ever been in
a situation that was bad enough to start with, and then with some sort
of diabolical glee, the universe just popped you in the face with
something that made it even worse? The year I realized that all my
little female friends were filling out themselves a whole lot better
than I was, was the exact same year that Mattel invented the Barbie
doll.
I looked around at all the girls I was in school with and at that
Barbie doll and would have given anything to have had all the stuff they
had. But I was not delicate and feminine and Barbie-like. I was 6 feet
tall, gangly and shapeless. Sometimes, a situation like that makes you
feel like you just don't belong. Have any of you ever felt like you
haven't belonged? That you didn't really fit in anywhere?
That's the way I felt. That's the way some of the people you
deal with feel. And I remember I used to just pray, "Oh, Lord, just
let me belong!" And he misunderstood. That's how I know God is
a man.
I didn't like my height, my shape, my parents, the lines I
heard growing up. But there was one final blow, one nightmare: My name
was Emory! Whoever heard of a girl named Emory? A university, maybe. A
freight line, maybe. Or something you'd grind your nails off with.
But not a girl. And I looked around at all these people I was in high
school with. They had names like Barbara and Melissa and Michelle and
Debbie and Gwendolyn and Patricia and Sarah and Evelyn and Betty. I had
a sister named Betty. If you are in this room and you have the name that
I wanted, I want you just to delicately raise your hand into the air.
Where are the Lisas? Lisa, where are you? They usually sit in a clump
somewhere. You got the name I wanted. I would have given anything to
have been named Lisa. But my name was not Lisa.
My name was Emory and when I was a senior in high school, I got a
draft notice. It was not funny. I stood there in the living room of my
house, tears streaming down my cheeks, holding in my very bony little
hand, the first of many pieces of paper yet to come from the United
States government, and I knew that what I held was more than a draft
notice. What it was was proof positive from the strongest government in
the world that everything I saw when I looked in the mirror had
absolutely nothing to do with what the world wanted from a young woman,
and that everything I longed for from the depths of a desperate teen-age
heart would never be mine. And I thought it was all over before it ever
got started. Isn't life ironic?
There is absolutely no way today that I would go back and change a
single one of the things that, at one time, brought me such despair
because the first best thing I ever learned in my entire life is that an
ounce of different in a life, in a heart, in an agency, is worth a pound
of sameness any day of the week. And if you can take that about you
which has made you uncomfortable, which has made you suffer, which has
made you question the place where you stand, take a second look at that
and understand that the things with which we are saddled and the things
that glorify us are two sides of the same coin. To some extent, your own
ministry lies in your history and what you are doing with it. I do not
know the entire history of Patch Adams, but I know this: He took a
chance on himself because there was a time in his life that he felt like
he didn't fit in and he decided that he would make that shine
instead of bringing him a dull-eyed despair. Look at the difference that
man has made. Every one of us, on our mo untain trip, have those places
where we felt like the world didn't care and didn't understand
and some of us still stand a chance.
The first best thing I ever learned was to honor that which is
different and to honor that which makes you stand apart from the crowd
in a way that also honors the unity that is necessary in every agency.
You're dealing with people whose skin prickles with the
understanding beneath the surface of when things are divisive and things
are not unified. They know, and it is up to us to figure out how to rise
above whatever situation may call out the pettiness in us, and to go for
the majesty instead.
Part of identity development isn't it? What are you doing to
make your differences memorable? How are you joining with other people
who have differing strengths to make your organization and your agency
as strong as it possibly can be? Let me tell you a quick story about a
company that I buy stock in because I saw in a young representative an
ounce of different mentality and I look for that everywhere I go.
Several years ago, we were hit very hard in North Carolina by Hurricane
Hugo. It knocked out all the power and it knocked down all the trees in
our yard, with 90-mile-an-hour winds whipping around the house in the
middle of the night. I slept through the whole thing -- I was in Peoria
at the time.
But there on the floor in the hall with the telephone was a
6-foot-7-inch former basketball player, who came off the court long
enough to ask me to dance and to ask me to marry him. There was George
calling Duke Energy and all he could get was a busy signal. Finally,
after four hours of dialing, he got the ringing sound and he got the
live voice. George, who had been in sales all his life, would have
understood if this Duke Energy representative said something like,
"We know the power is out and we're doing the best we can
because we care about you, so will you please just be patient and go
back to bed?"
George would have understood. But that is not what the Duke Energy
representative chose to say when George said, "The power has been
out now for four hours. What should we do?" The guy from the
company said, "Why don't you eat the ice cream?"
Brilliant! And my family did! And a week later, we were sitting at
breakfast talking about that young man and George and I decided that a
company farsighted enough to hire a young man with a mind-set that would
enable him to say a line like that in a crisis was a pretty good company
to buy stock in. So, every month, I send Duke Energy two checks. One is
for what happens when I turn on their light switch and the other for
what happened when they turned on mine. When you look for people to
enlarge what you are doing, when you look for people to bring into the
family what an agency needs to be, look for the mind-set, as well as the
skill. My mother did that. She understood the power of a sense of humor.
My mother was from Georgia and that state, to her, was the only one th
at even needed to exist. She loved Georgia and all she ever wanted was a
daughter who was a Georgia peach.
I was born, however, in New York. I'm attached to that state;
that is my place. My mother didn't feel that way. Her friends knew
it and I can remember watching her friends approach and say things like,
"Well, Gladys, you may be a Southerner, but your daughter is a
Yankee." My mother would stare right back at them and say,
"That is not true. My child is not a Yankee. If a cat has kittens
in the oven, you do not call them biscuits."
You are going to be faced, even more in the future than you were
before, with the approach of some-one from the media, either with a
microphone or with a pen. And if you can figure out ahead of time
what's important to you, what need to be your priorities and can
answer them in a way that is quotable and filled with a sense of humor,
you are far more likely to be quoted accurately, to get the kind of
press you are going to need in the future. And all of it comes from that
ounce of difference that all of us have, soaring and singing in our
hearts, longing to be able to get out and enlighten not only our own
mountain, but the ones of those around us. I love the word illuminate.
Maybe we can be illuminators. As we seek ourselves to be illuminated.
This is the first best thing I ever learned. Look yourself in the eye in
the mirror and honor that which looks back at you.
Here's the second best thing I ever learned: Eat crackers in
bed and sleep on the crumbs. Don't let yourself get too comfortable
where you are, wherever that is. I know you're wondering, how can
you be comfortable where you are? Well, it's amazing, isn't
it, what we can become comfortable with simply because it has become
familiar. Don't let that happen to you. You're facing changes
in your whole business picture, in your whole emotion. Everything you
deal with is facing changes and some of you are facing some personal
changes that nobody knows about but you. Whatever the nature of this
contemplated change, you probably won't do anything about it until
the pain of staying the same becomes greater than the pain of changing.
And that's the point where the cracker crumbs come in and nudge us
restlessly toward growth. Don't sweep the cracker crumbs away.
Listen to what they are telling you. George married me. No cracker
crumbs in my bed. Absolutely happy with everything in my life. Drifting
along, day to day, no thing going particularly wrong. Any of you ever
been there?
All that changed for me on April 12, 1980, when I woke up in the
recovery room at Duke University Medical Center to see my husband,
George, standing over me. The three words he said on that day were words
I never thought I would hear: "It was malignant." And I can
remember lying there on that gurney, swinging my head from side to side
and screaming, "No!" at the top of my lungs and watching
everything change for me, suddenly and swiftly, irretrievably and
forever. Some of you have been there and some of you know what that
involves.
The surgery was on a Friday. I don't know why they do that.
The labs all close down for the weekend. You have no idea what is going
on in your body. There I was on that Friday night after everybody had
gone home, lying there alone, as all of us ultimately are, in that
little white hospital bed, in that little white hospital room, staring
up at the little white hospital ceiling, having just swallowed a little
white hospital pill that was not working. Go back down your mountain, to
a place where you were hit, unexpectedly, with a crisis of enormous
proportions. Remember how you felt? Remember not being able to think
straight? Remember the ideas coming through your head in no order and
you couldn't even sort out who you were? I was lying there on that
Friday night, alone, and running through my head was something like
this: "Oh God, I've got cancer and I could die and I
can't get the doctor's attention and I might never see my
children grow up and I could die. What am I going to do?" All of a
sudden, I heard it . The voice from my past, drifting through the years
and through the window, asking me, "Emory, what do you think an
extraordinary person might do in this situation?"
I have no way of knowing and I hope you'll come tell me
afterward what the single best question you ever were asked in your
entire life might be. But far and away, shining like a beacon at the top
of my mountain was that question. The one I resisted is the best
question that I have ever asked and, if every one of us could ask
ourselves that question at a juncture when a decision needed to be made,
we could have tossed Out a lot of books about how to do it better and
how to do it right.
I got permission two days later to leave the hospital, got George
to take me to a store named T-Shirts Plus, and I had a personalized
T-shirt made for the doctor whose attention I could not get. I figured
that my best chance at enhancing my life was to get this brilliant,
powerful, off-putting doctor, who looked like a combination of God
himself and a Russian czar. Anyone ever dealt with someone like that? I
figured I needed to get him on my side. So, I had a T-shirt made for
him. I spent $7.99 on a dark green T-shirt that had these words across
the front: "One of America's 10 best breast men." What I
had was a mastectomy. I almost didn't give that silly T-shirt to
the doctor. It seemed so inane. But, after all, $7.99 is $7.99. So I
gave it to him. He took one look at the message, laughed, looked back at
me and word for word, this is what he said: "You did this for
me?" And one more time I realized that we are all alike, on
whichever side of the bars we find ourselves, all of us are looking for
somebody to m ake us feel important. That T-shirt made the doctor feel
important. And all the intimidation drifted away and he and I became
good friends.
We build up a lot of thick skin sometimes because we need to be
invulnerable to certain things. And yet, sometimes, it is the part of us
that is willing to be a little vulnerable that can make a connection
with someone else who is desperate for someone to come along and break a
branch for them. Be willing to be uncomfortable. Be willing to change.
Be willing to learn from the nightmares in your life that contain hidden
treasures. If you will just spend the time to open that fist that hits
you in the stomach and see what the treasure inside might be -- the gift
that the cancer gave me was freedom forever from what I call the
"Scarlett O'Hara syndrome." Thinking, well, I can do that
tomorrow. I can think about that tomorrow. I can say that word of
encouragement tomorrow. I can be a better team player. I can honor
myself and those who serve with me in this unrelentingly tough business
that, at the same time, is filled on the other side of the coin with
hope. And that's why we're in this business. I learned abou t
the ounce of different and I learned about the cracker crumbs. And the
third best thing I ever learned was to get out there and figure out how
to break some branches for other people. They come through your door and
they need what you have to offer. I was reading in one of your magazines
that Patty Duke essentially said that Anne Bancroft had broken some
important branches for her. Chances are good that Anne Bancroft
didn't even know that was a role she was serving in that young
woman's life.
My mother was an outstanding cook. My dad was a teacher. He was a
teacher, and of course, as Patch Adams said yesterday, we never had any
money. But we had some. And I can remember being about 7 and going with
my mother to the big city of Raleigh, N.C. Trotting all through the
streets, Fayetteville Street and everywhere else, looking for what she
had dreamed of all her life. Her dreams were both small and large. She
wanted a beautiful white linen tablecloth of her very own because in
Georgia, that kind of thing is important. We went through every
tablecloth in every department store and I was so weary with the whole
thing. Finally, we came to a place where there was the perfect
tablecloth. I watched her eyes light up and she pulled out her purse.
You remember the kind that had the little twist knobs on top? It was a
black cloth purse and she pulled out lots of crumpled bills and paid
cash for that tablecloth. We took it home and for 30 years, that
tablecloth was on our dining room table.
Our house was always filled with students. They were there from the
time the orange juice went down in the morning until the time the sun
went down at night, laughing and talking, playing croquet in one side
yard and badminton in the other. Because my teacher daddy, who broke so
many branches for me, understood full well that the best teaching
doesn't happen in the classroom, but in those moments that are
unexpected, when someone else lets their own guard down, just a little
bit, and lets something good come through. So every afternoon, my mother
would make her way through our house and our yard, through the croquet
and the badminton courts, and gather up all those students who had never
had dinner with us before. And she would invite them to join us around
our table. There we'd be every night -- my mother, my father, my
sister, Betty, and me -- laughing and talking, challenging ideas,
arguing about things, trying to figure out where we needed to stand in a
world that was, even then, full of turmoil. At the end of the meal, my
mother would give everyone dessert and coffee, and she would hand every
student a pencil with a very dull point. And she would say, "Sign
your name to our tablecloth and sometime tomorrow, I will take my white
linen thread and I will embroider your name on our cloth. Then my dad,
in his always boisterous way, would look every student directly in the
eye and he would say, "We want your name on the cloth because the
day is going to come when we will be able to say that you ate dinner
with us when you were just a student."
I look at the white linen cloth that now is mine, that is heavy
with embroidered names, some of which you would recognize -- a couple of
governors, others who have made major differences, particularly in the
fields of law, ministry, medicine and golf. Arnold Palmer's name is
on that old cloth. Every time I look at the names they scrawled on there
before they understood what a mountain could hold, where they needed to
stand in a world that might only give not just them, but those around
them, a second chance at a bigger slice of the pie, I wonder how many of
them did what they did and became what they became because an old
professor thought they had it in them. If he can do it, you can, too.
Whether you realize it or not, you really have some students you
are dealing with who just haven't learned the right lessons.
I've got a wish list for you in closing. I wish for you success,
however you define it. I wish for you a dedication to truth, whatever it
costs you. You shall know the truth and the truth shall make you free,
but first it may make you miserable. And if it does, I wish for you a
touch of misery if it impales you into growth. I think it was Flannery
O'Connor who said, "You shall know the truth and the truth
shall make you odd." I just love that. You saw a good example of
that on the platform yesterday. He revels and rolls around in his own
eccentricity that is helping him accomplish his mission, for
heaven's sake. And I use that term literally.
Do what you need to do within the structure that you find yourself
to make it work. Interestingly, I was thinking this morning about two
men in the same profession. One of their names is Muhammed Ali, who is
suffering from a terrible disease. The other one is Mike Tyson, who is
very healthy. And I wondered which of those two is in the worst kind of
prison. Fascinating, isn't it? I found this quote that I want also
to give you. I didn't memorize it, like Patch is so good at doing,
but this is exactly what I'm talking about. Written by a theologian
named C.S. Lewis: "Every time you make a choice, you are also
turning the central part of you, the part that chooses, into something a
little different from what it was before. And taking your life as a
whole, with all its innumerable choices, you are slowly turning this
central thing into a majestic creature or a hellish creature. Either
into a creature that is in harmony with God and itself and with its
fellow creatures, or else into one that is in a state of war and hatred
with God and with its fellow creatures and with itself. To be the one
kind of creature is heaven. That is, joy and peace and knowledge and
power. To be the other means madness, horror, idiocy, rage, impotency
and eternal loneliness. Each one of us, at each moment, is progressing
toward one state or the other. We do not stand still and neither do
they."
And I was thinking whatever your best questions might be, that my
final wish for you would be to be able to stand in a place when a crisis
hits you and to say to yourself, "Wait just a minute. Maybe this is
one of those things that Emory was talking about back in 2001." And
then ask yourself that question, "What would an extraordinary
person do here?" And get out there and stretch yourself and expand
where you are and push the limits and do that one thing. And I also was
thinking that if we ask ourselves those questions and do that which is
extraordinary, that maybe, woven among and between and through and the
gist of all those other fabulous statements that we call the Beatitudes,
maybe there is another one that goes something like this: "Blessed
are they who hunt and poke and shout and stand and explore and discover
and serve, for they shall rise up and become themselves."
SBC WCC
Bravo, Opening Session Speaker Sponsors, Brave!
SBC Public Communications
6035 Randolph Boulevard
San Antonio, TX 78233
(210) 650-8411
Fax: (210) 650-8336
Contact: Danny Ruiz, Director - Market Management
Government/Corrections
Conventional wisdom defines easy as "A-B-C." We think
that's two letters too many. At SBC, home to Ameritech, Nevada
Bell, Pacific Bell, Southwestern Bell and SNET, we take the
unconventional approach of providing everything you need for a complete
inmate calling system. As your single-source provider, we arrange for
local and long distance calling, plus flexible and feature-rich
equipment. Our unique Consumer Payment Assistance Program helps limit
the billing complaints you receive by working directly with the
inmate's family and friends to manage calling costs and set a
customized call budget to help manage their monthly bill. Plus, we back
your system with our trademarked brand of reliable, attentive service.
Our 24 x 7 service couples remote diagnostics with locally-based
technicians for quick repairs. So, if you want the most complete inmate
calling solution, call 1-800-809-0878 or 1-800-804-3385, first.
WCC
4200 Wackenhut Drive #100
Palm Beach Gardens, FL 33410-4243
(561) 622-5656 * (800) 666-5640
Fax: (561) 691-6659
Contact: Ron Maddux, Vice President, Business Development
WCC is keenly aware of the crises governments face, particularly in
the area of corrections. WCC continues to develop innovative approaches
to solving design, construction, financing and operations issues. Our
solutions assist in the implementation of enhanced correctional systems
throughout the world. WCC manages existing prisons on behalf of
governmental agencies, and is at the forefront in the development of
complete corrections packages for new facilities. Our fast track
approach results in monetary and critical time savings for our customers
with no decrease in the overall quality of services. WCC currently has
55 correctional facilities under contract and/or award around the world
with over 40,700 beds. Services are provided to pre-trial and sentenced
adult, juvenile offenders, and special needs populations.
Bristol-Myers Squibb, thank you for bringing the Annual Luncheon
Speaker to Nashville!
Bristol-Myers Squibb Immunology
777 Scudders Mill Road
Plainsboro, NJ 08536
(609) 897-2000
Web site: www.bms.com
The Bristol-Myers Squibb Key Account Managers (KAMs) are a group of
12 dedicated professionals with expertise in HIV/AIDS who are committed
to servicing the special needs of correctional institutions. KAMs
interface on a daily basis with jails, state and federal prisons, with
the objective of improving the quality of life for persons who are
incarcerated and infected with HIV/AIDS.
Corrections Corporation of America, thank you for bringing the
Closing Breakfast Speaker to Nashville!
Corrections Corporation of America (CCA)
10 Burton Hills Boulevard
Nashville, TN 37215
(615) 263-3000
Fax: (615) 263-3090
E-mail:
[email protected]
Contact: James H. Ball Jr., Vice President, Business Development
Based in Nashville, Corrections Corporation of America (CCA) is the
industry leader in private sector corrections with 70 facilities with
68,000 beds under contract or development in the United States, Puerto
Rico, Australia and the United Kingdom. CCA offers a full range of
services, including finance, design, construction, renovation, and
management of new or existing facilities, as well as long distance
inmate transportation. CCA brings innovation, flexibility, efficiency
and high standards of management to the correctional setting.
Thank you, Closing Breakfast Sponsors, for a morning filled with
motivation!
AT&T Corporation
4430 Rosewood Drive
Room 3510
Pleasanton, CA 94588
(925) 224-1817
Contact: Wayne Jackson, Account Executive
AT&T Corporation is the world's premier communications and
information services company, serving more than 90 million consumer,
business and government customers. AT&T is able to design a
telecommunications package specific to the Corrections Market through
"The Authority [TM]," AT&T's Inmate Calling Service
Program. This program offers an array of services, such as automated
custom branding, call blocking and timing options, inmate identification
systems and various levels of fraud protection, to meet the diverse
needs of today's correctional facilities. These services are
powerful and flexible tools that can be customized to fit your desired
requirements. Because of the unsurpassed quality, consultive account
management, competitive commissions and complete solutions, AT&T is
able to offer a full range of services tailored for the correctional
market.
Carter Goble Associates, Inc.
1619 Sumter Street
Columbia, SC 29201
(803) 765-2833
Fax: (803) 779-8518
E-mail:
[email protected]
Web Site: www.cartergoble.com
Contact: Colin C. Lovett, Director of Business Development
Carter Goble Associates, Inc., offers the following services to
effectively manage change in the fields of criminal justice and
corrections: Prisons, Jails, Detention Facilities, Courts - Adult &
Juvenile
* System and Facility Master Planning
* Needs Forecasting
* Operations-based Programming
* Architectural Programming
* Renovation/Best-use Assessment
* Staffing Analysis
* Operational Design Oversight
* Transition Planning
* Strategic Planning
* Project Management
ACA and its Conference Sponsors: ... An Alliance for Progress?
This year in Nashville, more than 3,900 corrections, criminal
justice and law enforcement professionals participated in the 2001
Winter Conference of the American Correctional Association!
ACA would like to express its sincerest appreciation to the
Sponsors of the 2001 Winter Conference. Your support enabled the ACA to
make the Conference activities, events and sessions interesting and
informative. The annual Winter Conference--with its proliferation of
networking and professional development opportunities--is possible
through the generous support of ACA Sponsors.
THANK YOU SPONSORS, FOR HELPING TO MAKE ACA's 2091 WINTER
CONFERENCE ONE TO REMEMBER!
ARAMARK CORRECTIONAL SERVICES
2000 Spring Road, Suite 300
Oak Brook, IL 60523
(800) 777-7090
Fax: (630) 571-0280
Web Site: www.aramarkcorrectional.com
Contact: Daniel E. Jameson, Vice President, Sales and Marketing
Celebrating its 25th anniversary in developing partnerships with
state, county and community correctional facilities and detention
centers, ARAMARK Correctional Services continues to lead the corrections
marketplace in support service management. ARAMARK's tightly
managed, customized programs help prisons and jails contain costs,
increase efficiency, improve quality, meet ACA and other applicable
standards and offer inmate vocational training. ARAMARK Correctional
Services works in collaboration with jail and correctional
administrators to provide cost-effective food service management,
state-of-the-art commissary programs and comprehensive facility/building
maintenance services, reducing the burden on your operation. For more
information or to request a free on-site assessment of your current
operation, call (800) 777-7090, or visit their web site at
www.aramarkcorrectional.com.
AT&T CORPORATION
295 N. Maple Avenue
Basking Ridge, New Jersey 07920
(806) 785-7977
Contact: Fran Fransoni, Account Executive
AT&T Corporation is the world's premier communications and
information services company, serving more than 90 million consumer,
business and government customers. AT&T is able to design a
telecommunications package specific to the corrections market through
"The Authority [TM]," AT&T's Inmate Calling Service
Program. This program offers an array of services, such as automated
custom branding, call blocking and timing options, inmate identification
systems and various levels of fraud protection, to meet the diverse
needs of today's correctional facilities. These services are
powerful and flexible tools that can be customized to fit your desired
requirements. Because of the unsurpassed quality, consultive account
management, competitive commissions and complete solutions, AT&T is
able to offer a full range of services tailored for the correctional
market.
R.R. BRINK LOCKING SYSTEMS, INC.
500 Earl Road
Shorewood, IL 60431
(815) 744-7000
Fax: (815) 744-7020
Web Site: www.rrbrink.com
Contact: Charles R. Brink, President
R.R. Brink Locking Systems, Inc., is a manufacturer of a full range
of high-security locks and accessories designed for the modern
correctional facility. After more than two decades in business, R.R.
Brink Locking Systems has a reputation for product quality, service and
innovation. R.R. Brink Locking Systems pioneered the narrow-jamb type of
electromechanical lock now used widely in minimum- and medium-security
institutions. The company offers a complete range of locks and accessory
items for key and/or remote electric door control. We invite you to
inquire about our new sliding door locking and operating device, which
is designed for retrofit applications, as well as new construction.
BRISTOL-MYERS SQUIBB IMMUNOLOGY
777 Scudders Mill Road
Plainsboro, NJ 08536
(609) 897-2000
Web site: www.bms.com
The Bristol-Myers Squibb Key Account Managers (KAMs) are a group of
12 dedicated professionals with expertise in HIV/AIDS who are committed
to servicing the special needs of correctional institutions. KAMs
interface on a daily basis with jails, state and federal prisons, with
the objective of improving the quality of life for persons who are
incarcerated and infected with HIV/AIDS.
ACA Sponsors: Setting Standards of Excellence in Corrections!
CANTEEN CORRECTIONAL SERVICES, A DIVISION OF COMPASS GROUP
2400 Yorkmont Road
Charlotte, NC 28217
(800) 959-0318
Contact: Kurt Kimball, Executive VP-National Sales, North America
Division
For nearly 25 years, Canteen Correctional Services has been a
leading provider of food, commissary and vending support services to the
corrections segment. Currently providing services to over 153,000
residents in more than 150 correctional institutions. With
Canteen's menu-management software, clients can streamline
operations and control food costs. Canteen also leads the industry in
commissary services. To ensure maximum security, a professionally
trained team delivers orders directly to the facility or to the inmate
population. Canteen's Windows(R)-based software system also enables
clients to fully automate the commissary process and maximize
commissions. The package even includes a Full Inmate Trust Accounting
Program. Canteen offers the experience, knowledge, and resources to be
the preferred provider to jails and prisons nationwide. For a
no-obligation review of your current food and commissary service, call
Canteen Correctional Services at (800) 959-0318, ext. 4074.
CARTER GOBLE ASSOCIATES, INC.
1619 Sumter Street
Columbia, SC 29201
(803) 765-2833
Fax: (803) 779-8518
E-mail:
[email protected]
Web Site: www.cartergoble.com
Contact: Colin C. Lovett, Director of Business Development
Carter Goble Associates, Inc., offers the following services to
effectively manage change in the fields of criminal justice and
corrections: Prisons, Jails, Detention Facilities, Courts -- Adult &
Juvenile
* System and Facility Master Planning
* Needs Forecasting
* Operations-based Programming
* Architectural Programming
* Renovation/Best-use Assessment
* Staffing Analysis
* Operational Design Oversight
* Transition Planning
* Strategic Planning
* Project Management
CHILDREN'S COMPREHENSIVE SERVICES (CCS)
3401 West End Avenue
Suite 400
Nashville, TN 37203-6865
(615) 250-0000
Fax: (615) 250-1000
Web Site: www.ccskids.com
Contact: Kathy Celauro, Vice President
Based in Tennessee, Children's Comprehensive Services, Inc.
(CCS), is an industry leader in private-sector special education,
alternative schools, behavioral health treatment and juvenile justice
with programs under contract in 15 states. CCS programs include a
comprehensive continuum of relatively unrestrictive day-treatment
programs to highly restrictive juvenile detention centers, training
schools and psychiatric hospitalization. The CCS continuum includes
family preservation, alternative schools, special education schools,
homebound education, on-site education in emergency shelters and
diagnostic centers, and sex offender day-treatment. Its residential
programs consist of pre-trial detention, therapeutic wilderness (boot)
camps, psychiatric treatment centers, training schools, diagnostic
centers, sex offender and other treatment facilities. You can find out
more about this growing company for your agency. Call Kathy Celauro at
(615) 250-0000 or visit our web site at www.ccskids.com. CCS is traded
on the NASDAQ exchange (KIDS).
COMMUNITY EDUCATION CENTERS
75 Livingston Avenue
Roseland, NJ 07068
(973) 226-2900, ext. 245
Fax: (201) 659-9625
E-mail:
[email protected]
Web Site: www.cecintl.com
Contact: Dominic Lisa, Director of Business Development
Community Education Centers (CEC) is the leading treatment service
provider for adults and juveniles involved in the criminal justice
system. A three-year Department of Corrections study of one of
CEC's programs found recidivism reduced to just 23 percent,
although the average is over 70 percent. CEC provides a comprehensive
battery of assessments to determine the type and concentration of
treatment each participant should receive to reduce the likelihood of
their return to committing crimes. CEC provides drug and alcohol
treatment, life-skills training, educational and vocational services,
outpatient counseling, electronic monitoring and global positioning
services. CEC owns and operates a network of 21 treatment facilities,
totaling more than 3,000 beds, and designs and constructs its own
facilities.
COOPER LIGHTING
1121 Highway 74 South
Peachtree City, GA 30269
(770) 486-4633
Fax: (770) 486-4830
E-mail:
[email protected]
Contact: Greg Deal, National Sales Manager
Cooper Lighting has more than 17 years of experience in the
corrections field, and its Fail-Safe brand is one of the nation's
leaders. See how Fail-Safe's custom design and manufacturing
expertise have evolved into a complete line of energy-efficient,
tamper-proof luminaires and lighting controls. Having designed lighting
for over 2,000 confinement institutions nationwide, Cooper Lighting
knows no two projects ever are alike. Experience and know-how make
Fail-Safe the right choice for confinement lighting needs.
CORNELL COMPANIES, INC.
1700 West Loop South, Suite 1500
Houston, TX 77027
(713) 623-0790
888) 624-0816
Fax: (713) 623-2853
E-mail:
[email protected]
Web Site: www.cornellcompanies.com
Contact: Business Development Office
Cornell Companies is a leading private provider of corrections,
treatment and educational services to government agencies. Focusing on
adult and juvenile populations in both institutional and community
settings, Cornell provides a full array of services in an environment of
dignity and respect, emphasizing community safety and rehabilitation in
support of sound public policy. Cornell currently has contracts to
operate 71 facilities located in 13 states and the District of Columbia
and has a total service capacity of 14,294.
Sponsors Lead the Way ... Sponsors: The Cream of the crop!
CORRECTIONS CORPORATION OF AMERICA (CCA)
10 Burton Hills Boulevard
Nashville, TN 37215
(615) 263-3000
Fax:(615) 263-3090
E-mail:
[email protected]
Contact: James H. Ball, Jr., Vice President, Business Development
Based in Nashville, Corrections Corporation of America (CCA) is the
industry leader in private sector corrections with 70 facilities with
68,000 beds under contract or development in the United States, Puerto
Rico, Australia and the United Kingdom. CCA offers a full range of
services, including finance, design construction, renovation, and
management of new or existing facilities, as well as long distance
inmate transportation. CCA brings innovation, flexibility, efficiency
and high standards of management to the correctional setting.
DELOITTE CONSULTING
200 Clarendon Street
Suite 2000
Boston, MA 02116-5091
(617) 850-2390
Fax: (617) 850-2001
Contact: James Bradford, Director - Law and Justice
Deloitte Consulting is a leader in the corrections and integrated
criminal justice systems arena. Our consulting services to the
corrections industry cover the full range of management functions,
including business process reengineering, information technology -
design, development and implementation - and change leadership. We can
assist correctional agencies in improving operational efficiencies and
eliminating redundant processes. This will enable agencies to control
costs and realize the benefits of a streamlined, standardized operation.
We can assist correctional agencies in identifying, acquiring,
developing and deploying new technology enablers that will support and
enhance the correctional operations.
DICK CORPORATION
P.O. Box 10896
Pittsburgh, PA 15236-0896
(412) 384-1000
Fax: (412) 384-1150
Contact: John Sebastian, President - Building Division; David D.
Burton, Vice President of Operations - Building Division; John Bonassi,
Director of Business Development & Government Relations
Dick Corporation remains one of the nation's premier builders
of correctional facilities. With a resume that includes work in 25
facilities comprising over 30,000 beds, the company has completed nearly
$1.5 billion in correctional construction. Dick has successfully
completed these projects under a variety of contract formats, including
general contractor, construction management, design-build,
design-build/leaseback and multi-prime. Dick has the resources to
provide complete services to an owner, from site acquisition and design
to construction and facility maintenance. Headquartered in Pittsburgh,
Pennsylvania, Dick has performed work from coast to coast and has
developed a strong offshore presence, including projects in Puerto Rico,
the Bahamas, Guam and Hawaii. Privately held since 1922, Dick
Corporation welcomes you as a potential new client.
GILBANE
7 Jackson Walkway
Providence, RI 02903
(401) 456-5800 *(800) 444-5266
Fax: (401)456-5936
E-mail:
[email protected]
Web Site: www.gilbaneco.com
HEERY
Contact: Dennis Cornick, Vice President and Division Director of
Marketing/Criminal Justice
When you build a justice facility today, public expectations are
high, the need for facilities is acute, time is often short and funding
is usually tight. Gilbane delivers solutions to take your project from
initial concept and financing through construction and start-up. With
Gilbane as your facility partner, you get firsthand experience-people
who are well-versed in today's advanced technologies and can manage
complex projects and challenging schedules while identifying potential
cost savings. Engineering News Record has consistently ranked Gilbane as
one of the country's top three corrections builders. So whether
it's program management, construction management, project
management, general contracting or design/build, Gilbane provides the
most valuable kind of service-the kind that is based on having seen it
and done it and solved it before.
HDR ARCHITECTURE, INC.
Offices Nationwide
Contact: Michael Brenchley, AIA, Detention/Jails, (800) 776-4371
and Jeff Goodale, AIA, Corrections, (773) 380-7900
HDR Architecture, Inc. (HDR), founded in 1917 as a civil
engineering firm, has grown from a designer of utilities systems in the
Midwest to the most dynamic, responsive health care and criminal justice
design firm in the nation. HDR teams have led the planning, design or
evaluation of over 230 justice projects. The firm's in-house team
of specialists has worked together on projects of all sizes, levels of
security, operational philosophies, budgets, schedules and delivery
systems. HDR provides the following multi-disciplinary consulting
services: architecture, engineering, interior design, security
consulting, medical equipment planning, strategic planning, construction
administration, technology systems planning, and full-time, on-site
representation.
HEERY INTERNATIONAL, INC.
999 Peachtree Street, NE
Atlanta, GA 30309
(404) 881-9880
(800) 52-HEERY
Fax: (404) 875-1283
Web Site: www.heery.com
Contact: Su Cunningham, Director, Corrections/Criminal Justice
Programs
For two decades, HEERY has been a leader in the planning,
programming, design and construction of criminal justice facilities in
the United States. Their specialists in the field have a total of more
than 100 years of experience providing a full array of professional
services to the public; owners/clients and operators of state, federal
and county prisons; county and city jails; federal, state and municipal
courts; juvenile detention, correctional and court facilities; county
and city police; and law enforcement facilities. Each HEERY office
throughout the United States offers an entire range of criminal justice
services from concept development through completion. Their services
include architecture, engineering, interior design, program, facility
and construction management.
Sponsors Strive for Excellence!
HKS INC.
1919 McKinney Avenue
Dallas, TX 75201-1753
(214) 969-5599
Fax: (214) 969-3397
Contact: John H. Richardson, Senior Vice President
HKS Inc., a nationally recognized 61-year-old architectural firm,
provides professional services in architecture, planning and
engineering. HKS has offices in Dallas; Atlanta; Los Angeles; Orlando,
Florida; Richmond, Virginia; Salt Lake City; and Tampa, Florida.
HKS specializes in a diverse range of correctional facilities,
including juvenile centers, prisons, adult detention centers, special
needs facilities for substance abuse and psychiatric care, and medical
examiner/crime laboratory facilities. HKS has also, for the seventh
consecutive year, been recognized by Modern Healthcare magazine as the
nation's number one health care facilities design firm. HKS is
committed to designing facilities that are responsive to the unique
needs and flexibility requirements of each client and is cost-effective
in terms of construction and long-term maintenance and operational
costs.
HLM DESIGN
121 West Trade Street, Suite 2950
Charlotte, NC 28202-5399
(704) 358-0779
Fax: (704) 358-0229
Contact: Robert Boyle, AIA, National Director of Justice
Architecture
Criminal justice facilities demand innovative design, a
consensus-building approach and operational understanding. HLM
Design's solutions for complex correctional facilities address
public sensitivities and social philosophies regarding safety, security,
cost and efficiency. Courts and correctional facilities intertwine to
create the nation's justice system; HLM Design creates the
buildings that support its changing needs.
JACOBS FACILITIES INC.
Offices Nationwide
Phone: (610) 558-9612
Contact: Stephen Donohoe, Vice President & National Justice
Market Leader
Jacobs Facilities Inc., a division of Jacobs Engineering, is a
national leader in the criminal justice field with resources of over
1,500 planners, designers, engineers, and construction professionals.
Our team of justice specialists brings the experience of more than 100
justice facilities programs valued at over $10 billion and the
capability to provide professional services to meet your every need. We
are able to provide facilities planning, design, construction/program
management, design/build, finance services, and more. Change is Good,
and we've changed to better meet your changing needs. Call us today
to see what's new!
Sponsors: Dedicated Professionals!
KEEFE SUPPLY COMPANY
10880 Lin Page Place
St. Louis, MO 63132-1008
(800) 325-8998 (314) 963-8700
Fax: (314) 963-8774
E-mail:
[email protected]
Keefe Supply Company is the nation's leading supplier of food
and personal care products to prison and jail commissaries. Since 1975,
we have provided quality products and services specifically designed for
the correctional industry. Our product line includes more than 2,000
name brand and private label products, including our most recent in
flexible packaging. Fresh Catch [R] Seafood, Brushy Creek [TM] Meals,
Citrus Farms [TM] Juice Concentrates and Tokyo Diner [R] Meals are among
the first product lines to help commissaries eliminate metal containers.
Keefe also provides automated commissary service to correctional
facilities through their affiliate, Keefe Commissary Network. The
Windows[R]-based software can be integrated with various jail management
systems to fit facilities' specific needs. Keefe locations include:
Denver (CO), Jacksonville (FL), Atlanta (GA), St. Louis (MO), Reno (NV),
Edison (NJ), Cleveland (OH), Dallas (TX), Chesapeake (VA) and Seattle
(WA).
MCGREGOR INDUSTRIES, INC.
46 Line Street
Dunmore, PA 18512
(570) 343-2436
Fax: (570) 343-4915
E-Mail:
[email protected]
Web Site: www.mcgregorindustries.com
Contact: David Bland, CEO
McGregor Industries, Inc., is a nationwide Detention Equipment
Contractor and we manufacture and install structural steel and
miscellaneous metal for your jail or prison project as well as large
commercial projects. Since our beginning in 1919, quality and customer
service have been our hallmark. Through our offices in Pennsylvania, New
York, Illinois and Northern California, we can meet your jail and prison
new construction and renovation security system needs. McGregor also
operates a full Parts and Service Center to meet all of your lock and
sliding device repair and replacement needs as well as your other
hardware and hollow metal needs. Our Service Center staff is available
to help you assess your locking problems and recommend a cost-effective
fix. For our Construction Division contact Henry Vancleave at
1-800-326-6786 and for our Parts and Service Center contact Tim
Gallagher at 1-877-JAIL-PARTS (1-877-524- 5727).
MCI WORLDCOM
2520 Northwinds Parkway, Suite 500
Alpharetta, GA 30040
Phone: (770) 625-6985
Fax: (770) 625-6603
Web Site: www.wcom.com/govt
Contact: Steve Montanaro, National Marketing and Sales Manager
The Department of Corrections division of MCI WorldCom Government
Markets is the premiere provider of turnkey telecommunications solutions
and managed service for state correctional departments. Today, MCI
WorldCom provides inmate calling services to 16 state correction
organizations. MCI WorldCom provides correctional departments with
industry-leading solutions and service for comprehensive solutions to
the complex world of correctional telecommunications needs.
Global Tel [*] Link and MCI WorldCom recently formed a strategic
marketing partnership. Through this partnership, we now offer the most
technologically advanced equipment and the most reliable networking and
customer service available in the corrections market today.
Sponsors: Reaching New Heights
PRISON HEALTH SERVICES, INC. (PHS)
105 Westpark Drive, Suite 300
Brentwood, TN 37027
(800) 729-0069
Contact: Lawrence H. Pomeroy, SVP Marketing
Prison Health Services, Inc. (PHS), founded the correctional
managed health-care field in 1978 and has been providing services to
jails and prisons across the country for more than 20 years. PHS now
provides services to more than 175,000 inmates across 278 locations in
30 states. Our comprehensive medical, dental and mental health services
are tailored to the unique needs of each client. With the recent
addition of Secure Pharmacy Plus, which provides pharmaceutical
management programs to correctional facilities, we serve over 300,000
detainees in 40 states. Beyond cost savings and risk management
benefits, we ensure quality of service through a rigorous
physician/health care professional credentialling program and medical
services that meet the standards of NCCHC, ACA and other accrediting
bodies.
PUBLIC COMMUNICATIONS SERVICES
11859 Wilshire Boulevard, Suite 600
Los Angeles, CA 90025
(800) 350-1000
Fax: (310) 473-4714
Contact: Randall Yankee, Director of Marketing
Public Communications Services is a pioneer in the management and
execution of system integration for inmate telephone systems. Serving a
client base of federal, state and local facilities with collect-only,
pre-pay, and debit systems, either singularly or in combination, PCS
provides the value of experience and the results of the newest
technologies derived from providing excellence in customer service. As a
neutral systems integration firm, PCS is unencumbered by exclusive
agreements for pre-selected call control platforms, local or long
distance carriers. Every system is tailored to the individual client.
The single goal of PCS is to meet and exceed our clients' desires.
Call and experience the results of experience from a pioneer in inmate
telephone systems integration, operation and management.
RNL DESIGN
1515 Arapahoe Street
Tower 3, Suite 700
Denver, CO 80202
(303) 295-1717
Fax: (303) 292-0845
Contact: Florian Walicki, Principal or Steve Radomski--
Institutional Studio; or Chuck Boxwell, Associate Principal, (213)
955-9775 (Los Angeles)
As a national architectural, planning and engineering firm with
offices in Denver, Phoenix and Los Angeles, RNL's Institutional
Studio provides a full spectrum of consulting and design services for
the fast-paced changes facing the corrections and mental
health/treatment field. The Studio's experience includes a broad
range of adult jail and prison, special needs, secure treatment centers
for SVP and mental health facilities. RNL's extensive portfolio of
juvenile detention/commitment and juvenile mental health facility
planning and design is an indicator of RNL as a true specialist in this
challenging discipline. From master planning the future system-wide
facility needs of a jurisdiction to designing a new breed of secure
treatment centers and juvenile mental health facilities, RNL offers a
full range of services, including program planning, needs assessment,
project financing, public relations, architectural design, facility
analysis, engineering systems design and coordination, and construction
facilitatio n.
Sponsors-Stars of tke Conference
ROSSER JUSTICE SYSTEMS/ROSSER INTERNATIONAL, INC.
524 West Peachtree Street, NW
Atlanta, GA 30308
(404) 876-3800
Fax: (404) 876-3912
E-mail:
[email protected]
Contact: Joy L. Matthews, Vice President, Business Development
ROSSER
Rosser Justice Systems is one of the nation's leading
full-service practitioners of criminal justice planning, programming,
consulting, architectural design and engineering. Rosser has completed
more than 700 criminal justice programs in the past 50 years. The
firm's design professionals include in-house electronic security
and justice technology experts. These technical disciplines, combined
with Rosser's operational experience, produce the most
staff-efficient and cost-effective criminal justice projects in the
country.
Schlumberger
SBC PUBLIC COMMUNICATIONS
6035 Randolph Boulevard
San Antonio, TX 78233
(210) 650-8411
Fax: (210) 650-8336
Contact: Danny Ruiz, Director - Market Management
Government/Corrections
SBC
Conventional wisdom defines easy as "A-B-C." We think
that's two letters too many. At SBC, home to Ameritech, Nevada
Bell, Pacific Bell, Southwestern Bell and SNET, we take the
unconventional approach of providing everything you need for a complete
inmate calling system. As your single-source provider, we arrange for
local and long distance calling, plus flexible and feature-rich
equipment. Our unique Consumer Payment Assistance Program helps limit
the billing complaints you receive by working directly with the
inmate's family and friends to manage calling costs and set a
customized call budget to help manage their monthly bill. Plus, we back
your system with our trademarked brand of reliable, attentive service.
Our 24 x 7 service couples remote diagnostics with locally-based
technicians for quick repairs. So, if you want the most complete Inmate
calling solution, call 1-800-809-0878 or 1-800-804-3385, first.
SCHLUMBERGER-GLOBAL TEL* LINK
2609 Cameron Street
Mobile, AL 36607
(334) 479-4500
Fax:(334) 473-4588
E-mail:
[email protected]
Web Site: www.globaltellink.com
Contact: Joe Kuntz, Corporate Communications Manager
Global Tel*Link, a wholly-owned subsidiary of Schlumberger
Technologies, Inc., a business segment of the $8.4 billion Schlumberger
Limited, provides the LazerPhone inmate telephone system and the
LazerVoice digital recording and monitoring system throughout the United
States. LazerPhone was conceived and designed specifically for the
corrections market. LazerPhone can generate detailed reports to analyze
calls by date and time, call frequency and duration, blocked numbers and
more. This allows correctional facilities to detect irregularities and
stop trouble before it starts. LazerPhone lets you share information
with law enforcement officials anywhere because of its sophisticated
networking capabilities.
Global Tel*Link and MCI WorldCom recently formed a strategic
marketing partnership, which offers the most technologically advanced
equipment and the most reliable networking and customer service
available in
Sponsors: Achieving Excellence
SCREENED IMAGES MULTIMEDIA (SIM)
159 Burgin Parkway
Quincy, MA 02169
(617) 471-4445
Fax: (617) 770-3339
Web Site: www.simworld.com
Contact: Lee Proscia, Business Development
SIM, creator of the award-winning Corrections Connection[R]
Network at www.corrections.com, is the leading producer of web-based
training, interactive web sites, Internet software, CD ROMs, training
videos, and online training modules for corrections and criminal justice
clients. With more than 35 years combined experience in
Internet/Intranet development, computer programming, graphic design,
computer information systems and live satellite broadcasts, SIM has
built more multimedia applications for corrections clients than any
other company in the world. Their Corrections Connection[R] Network is
the largest online business-to-business and news and information
resource in corrections, receiving over 3.8 million hits per month. SIM
also remains the leader in inmate orientation videos and customized
officer training videos in Spanish, English and sign language and has
recently emerged as a key provider in the long distance learning market,
including online training and live satellite cybercasts. SIM's
clients include: the Correctional Accreditation Managers Association,
the Jail Industries Association, the American Correctional Association,
the American Jail Association, the Office of Juvenile Justice &
Delinquency Prevention, Eastern Kentucky University, the National
Institute of Corrections and the National Institute of Justice.
SECURICOR NEW CENTURY, LLC
9609 Gayton Road, Suite 100
Richmond, VA 23233
(804) 754-1100
Fax: (804) 741-9515
Contact: Charles J. Kehoe, Vice President
Securicor New Century, LIC, based in Richmond, Virginia, believes
in the importance of a public-private partnership, which is based on a
shared vision of how juvenile offenders should be treated; mutual trust
and respect; and a commitment to state and national standards of
practice. Securicor New Century offers a new choice to government when
it needs private correctional services--a choice that stands for
uncompromising service excellence plus the resources and corporate
maturity to ensure customer satisfaction and public safety. Securicor
New Century is committed to delivering quality services at a fair price
and will not sacrifice "good practice" for the "bottom
line." Securicor New Century provides comprehensive juvenile
justice services to local and state governments by managing and
operating innovative secure juvenile correctional facilities,
residential services, and day treatment centers. Securicor New Century
also provides training, technical assistance and consultation services
to juvenile and adult correctional agencies.
TOWER PINKSTER TITUS ASSOCIATES, INC. (TPTA)
1000 South Burdick Street
P.O. Box 3508
Kalamazoo, Ml 49003-3508
(616) 343-6133
Fax: (616) 343-6633
E-mail:
[email protected]
Web Site: www.TPTA.com
Contact: Richard W. Bromfield, AIA Director, Justice/Government
Group
During our 26 years in correctional facility evaluation,
programming and design, TPTA has completed $63 million in correctional
projects, totaling more than 2,050 beds. TPTA's experience includes
prototypical maximum-security and multi-security prisons and jails, as
well as flex-secure juvenile detention and treatment centers.
Our specialists provide the necessary guidance and counsel on
current design approaches to facility operation (staffing practices),
management philosophies and strategies utilized in correctional design,
particularly in the design and specification of communication, detection
CCTV, lighting and life-safety systems. TPTA welcomes the opportunity to
discuss how we can assist you in meeting your facility goals.
Sponsors--Making It Happen!
TURNER CONSTRUCTION COMPANY
375 Hudson Street
New York, NY 10014
(212) 229-6000
Fax: (212) 229-6185
Contact: Thomas R. Turner, Director of Marketing
Established in 1902, Turner continues to be a recognized leader in
providing building construction services. For more than 25 years, the
company has been building facilities for the nation's justice
system: jails, prisons, justice centers, judicial, law enforcement and
juvenile facilities. With more than 170 justice projects, Turner is
firmly established as the number one justice builder in the industry.
For many years, Turner has completed an average of one justice project
per month and that record will extend into the next few years. More than
200 of our staff have worked on one or more justice facilities projects.
They are team-oriented individuals who each share the common goal of
exceeding the expectations of their clients. Our clients appreciate our
history of completing quality projects ahead of schedule and within
budget and often choose us again when they have subsequent justice or
other building projects.
U.S. MEDICAL GROUP, INC.
1405 S. Orange Avenue, Suite 603
Orlando, FL 32806
(407) 849-2288
Fax: (407) 849-6412
E-mail:
[email protected]
Web Site: www.usmginc.com
Contact: Sandy Thompson, Chief Operating Officer
U.S. Medical Group, Inc. (USMG), is currently the leading provider
of contracted on-site surgical services through its mobile surgical
units for departments of correction. USMG contracts with surgeons and
employs health-care professionals who deliver top-quality surgical
services at correctional facilities in Florida and North Carolina. The
mobile surgery units and equipment are state of the art; the staff is
carefully selected to provide the highest quality of care. USMG's
focus is on security and cost-control. By providing surgical services
on-site, transportation to public facilities is eliminated, security
risk is greatly reduced and costs are controlled. As the inmate
population and health care costs increase across the country, USMG aims
to provide a viable solution to reduce security risks and costs to the
departments of correction in each state.
UNISYS
Justice & Public Safety Practice
12010 Sunrise Valley Drive
Reston, VA 20191
Phone: (703) 620-7485
E-mail:
[email protected]
Contact: Tom Livoti, Senior Consultant
Unisys Justice & Public Safety Practice's Jail Management
System (JMS) addresses critical concerns of jail and corrections
managers, including inmate tracking and location, immediate data access,
paper flow reduction, inmate identification and accurate reporting. JMS
supports multiple-facility operations, including demographic, arrest and
behavioral data, and biometric data-mugshots and fingerprints. Unisys
analyzes and re-engineers business processes ensuring that functions
support specific client needs. Once requirements are defined, functions
are developed, tested, integrated, installed and retested within the
operational environment. Unisys also provides implementation support and
training ensuring successful transition to feature-rich, user-friendly
operations.
ACA Sponsors are key in Making
URS
33 North High Street
Columbus, Ohio 43215
(614) 464-4500
Fax: (614) 464-0588
Web Site: www.urscorp.com
Contact: Allen L Patrick, FAIA, NCARB, Director of Criminal Justice
Facilities
URS is a full-service professional architectural, design,
engineering, planning and inferior design firm with 160 principal
offices providing a diverse range of professional services to public and
private clients nationwide. Our Criminal Justice Center of Excellence is
headed by Allen L. Patrick, FAIA, NCARB, who for over 30 years has been
a nationally recognized leader in the field of criminal justice facility
planning and design. URS specializes in the planning and design of
correctional facilities ranging from juvenile rehabilitation, detention
and training schools to adult prisons, jails and correctional
institutions. URS utilizes a program-driven design process that insures
facilities are safe and secure, economical to build and operate, and
meet the multiple needs of our justice and administrative clients.
VERIZON PUBLIC COMMUNICATIONS GROUP
13100 Columbia Pike, D32
Silver Spring, MD 20904
Phone: (301) 282-5641
Fax: (301) 236-0071
E-mail:
[email protected]
Web Site: www.verizon.com/corrections
Contact: Maria E. Riddick, National Manager, Corrections/Government
Products & Markets
Verizon Advanced Corrections Services is a total solution to the
telecommunications needs of your industry with a package tailored to
your needs and requirements, and provides a single point of contact that
specializes in the corrections industry. We install all of the
payphones; handle all call processing, design and implement network
needs; and provide call recording and monitoring equipment, voice print
identification and many other specialized applications. A key
application of Advanced Corrections Services is IntelliFraudsm, a
powerful tool in detecting suspicious calling trends and fighting fraud
in correctional facilities. If the system detects a problem, our Fraud
Mitigation Task Force will step in and work with you to setup controls
to stop fraud.
We build and mount our heavy-duty corrections payphones to do a
long stretch of time, but if you do experience any problems, our service
centers are open 24 hours a day, 365 days a year. At Verizon, we offer
our services at fair rates to the inmates' families and a variety
of attractive commission and incentive programs for the correctional
facility.
WCC
4200 Wackenhut Drive #100
Palm Beach Gardens, FL 33410-4243
(561) 622-5656 (800) 666-5640
Fax: (561) 691-6659
E-mail:
[email protected]
Contact: Ron Maddux, Vice President, Business Development
WCC is keenly aware of the crises governments face, particularly in
the area of corrections. WCC continues to develop innovative approaches
to solving design, construction, financing and operations issues. Our
solutions assist in the implementation of enhanced correctional systems
throughout the world. WCC manages existing prisons on behalf of
governmental agencies, and is at the forefront in the development of
complete corrections packages for new facilities. Our fast track
approach results in monetary and critical time savings for our customers
with no decrease in the overall quality of services. WCC currently has
55 correctional facilities under contract and/or award around the world
with over 40,700 beds. Services are provided to pre-trial and sentenced
adult, juvenile offenders, and special needs populations.
Monday Exhibit Hall Reception
"A Little Italy" in Nashville
The sauce was flying during the SPAGHETTI-EATING contest at the
MONDAY evening EXHIBIT HALL EVENT, "A LITTLE ITALY" in
Nashville. The participants looked like chefs in their crisp white
aprons and hats that were decorated especially for the CONTEST. By the
end of the messy event, BETTY ADAMS GREEN, ACA president, emerged as the
winner. It was a great time for all of the pasta and sauce-eating
participants and those who watched. The spaghetti-fest participants were
CHUCK ZEHOE, ACA president-elect; GWENDOLYN CHUNN, ACA vice president;
DAVID PARRISH, ACA treasurer; DONAL CAMPBELL, commissioner, Tennessee
Department of Correction; KEN POMPI, managing director, Cornell
Companies, Inc.; JOE PEKAROVIC, Inmate Services director, Public
Communications Services; and BUDDY GOLSON, president, Rosser Justice
Systems/Rosser International, Inc. All of the participants were awarded
with an array of ITALIAN-THEME PRIZES.
THANK YOU SPONSORS FOR YOUR SUPPORT IN MAKING THIS EVENING A
SUCCESS!
CORNELL
Cornell Companies, Inc.
1700 West Loop South, Suite 1500
Houston, TX 77027
(713) 623-0790
(888) 624-0816
Fax: (713) 623-2853
E-mail:
[email protected]
Web Site: www.cornellcompanies.com
Contact: Business Development Office
Cornell Companies is a leading private provider of corrections,
treatment and educational services to government agencies. Focusing on
adult and juvenile populations in both institutional and community
settings, Cornell provides a full array of services in an environment of
dignity and respect, emphasizing community safety and rehabilitation in
support of sound public policy. Cornell currently has contracts to
operate 71 facilities located in 13 states and the District of Columbia
and has a total service capacity of 14,294.
Public Communications Services
11859 Wilshire Boulevard, Suite 600
Los Angeles, CA 90025
(800) 350-1000
* Fax: (310) 473-4714
Contact: Randall Yankee, Director of Marketing
Public Communications Services is a pioneer in the management and
execution of system integration for inmate telephone systems. Serving a
client base of federal, state and local facilities with collect-only,
pre-pay, and debit systems, either singularly or in combination, PCS
provides the value of experience and the results of the newest
technologies derived from providing excellence in customer service. As a
neutral systems integration firm, PCS is unencumbered by exclusive
agreements for pre-selected call control platforms, local or long
distance carriers. Every system is tailored to the individual client.
The single goal of PCS is to meet and exceed our clients' desires.
Call and experience the results of experience from a pioneer in inmate
telephone systems integration, operation and management.
Rosser Justice Systems/Rosser International, Inc.
524 West Peachtree Street, NW * Atlanta, GA 30308
(404) 876-3800 * Fax: (404) 876-3912
E-mail:
[email protected]
Contact: Joy L. Matthews, Vice President, Business Development
Rosser Justice Systems is one of the nation's leading
full-service practitioners of criminal justice planning, programming,
consulting, architectural design and engineering. Rosser has completed
more than 700 criminal justice programs in the past 50 years. The
firm's design professionals include in-house electronic security
and justice technology experts. These technical disciplines, combined
with Rosser's operational experience, produce the most
staff-efficient and cost-effective criminal justice projects in the
country.
Tuesday Exhibit Hall Event
Thank you Sponsors for making this event a BLAST!
"Exhibit Explosion" of Technology, Products and Services
The Exhibit Hall sizzled during the "Exhibit Explosion"
event at the 2001 Winter Conference in Nashville. Attendees mingled in
the hall, visiting booths to ask questions of the exhibitors and to
trade in their business cards for an entry card to play the
"Hot" Ticket Game. Participants entered as many tickets as
they could collect. Seven attendees were the winners of great prizes.
Other activities included golf putting and shoe shining. It was a blast!
The winners of the "Hot" Ticket Game were:
Kathy Bingham, LaGrange, Ky.
Harry Forbes, Milford, Pa.
Linda Fung, Dayton, Ohio
Lt. Millie Judd, Kissimmee, Fla.
Terre Marshall, Dedham, Mass.
Col. Wylonda Miller, St. Gabriel, La.
John D. Rees, Madison, Ind.
ARAMARK Correctional Services
2000 Spring Road, Suite 300
Oak Brook, IL 60523
(800) 777-7090 * Fax: (630) 571-0280
Web Site: www.aramarkcorrectional.com
Contact: Daniel E. Jameson, Vice President, Sales and Marketing
Celebrating its 25th anniversary in developing partnerships with
state, county and community correctional facilities and detention
centers, ARAMARK Correctional Services continues to lead the corrections
marketplace in support service management. ARAMARK's tightly
managed, customized programs help prisons and jails contain costs,
increase efficiency, improve quality, meet ACA and other applicable
standards and offer inmate vocational training. ARAMARK Correctional
Services works in collaboration with jail and correctional
administrators to provide cost-effective food service management,
state-of-the-art commissary programs and comprehensive facility/building
maintenance services, reducing the burden on your operation. For more
information or to request a free on-site assessment of your current
operation, call (800) 777-7090, or visit their web site at
www.aramarkcorrectional.com.
Gilbane
7 Jackson Walkway
Providence, RI 02903
(401) 456-5800 * (800) 444-5266 * Fax: (401) 456-5936
E-mail:
[email protected]
Web Site: www.gilbaneco.com
Contact: Dennis Cornick, Vice President and Division Director of
Marketing/Criminal Justice
When you build a justice facility today, public expectations are
high, the need for facilities is acute, time is often short and funding
is usually tight. Gilbane delivers solutions to take your project from
initial concept and financing through construction and start-up. With
Gilbane as your facility partner, you get firsthand experience--people
who are well-versed in today's advanced technologies and can manage
complex projects and challenging schedules while identifying potential
cost savings. Engineering News Record has consistently ranked Gilbane as
one of the country's top three corrections builders. So whether
it's program management, construction management, project
management, general contracting or design/build, Gilbane provides the
most valuable kind of service--the kind that is based on having seen it
and done it and solved it before.
HKS Inc.
Architects/Engineers/planners
HKS Inc.
1919 McKinney Avenue
Dallas, TX 75201-1753
(214) 969-5599
Fax: (214) 969-3397
Contact: John H. Richardson, Senior Vice President
HKS, Inc., a nationally recognized 61-year-old architectural firm,
provides professional services in architecture, planning and
engineering. HKS has offices in Dallas; Atlanta; Los Angeles; Orlando,
Florida Richmond, Virginia; Salt Lake City; and Tampa, Florida.
HKS specializes in a diverse range of correctional facilities,
including juvenile centers, prisons, adult detentior centers, special
needs facilities for substance abuse and psychiatric care, and medical
examiner/crime laboratory facilities. HKS has also, for the seventh
consecutive year, been recognized by Modern Healthcare magazine as the
nation's number one health care facilities design firm. HKS is
committed to designing facilities that are responsive to the unique
needs and flexibility requirements of each client and is cost-effective
in terms of construction and long-term maintenance and operational
costs.
U.S. Medical Group, Inc.
1405 S. Orange Avenue, Suite 603
Orlando, FL 32806
(407) 849-2288
Fax: (407) 849-6412
E-mail:
[email protected]
Web Site: www.usmginc.com
Contact: Sandy Thompson, Chief Operating Officer
U.S. Medical Group, Inc. (USMG), is currently the leading provider
of contracted on-site surgical services through its mobile surgical
units for departments of correction. USMG contracts with surgeons and
employs health-care professionals who deliver top-quality surgical
services at correctional facilities in Florida and North Carolina. The
mobile surgery units and equipment are state of the art; the staff is
carefully selected to provide the highest quality of care. USMG's
focus is on security and cost-control. By providing on-site surgical
services, transportation to public facilities is eliminated, security
risk is greatly reduced and costs are controlled. As the inmate
population and health-care costs increase across the country, USMG aims
to provide a viable solution to reduce security risks and costs to the
departments of correction in each state.
Grand Prize Giveaway
Desiree Batsche, director of the Warren County Juvenile Detention
Center in Ohio, was the Lucky winner of the 2001 Winter conference Grand
Prize Giveaway trip to South Africa. The prize is an all-expense paid,
1O-day excursion that begins in Johannesburg and ends in Cape Town.
Ms. Batsche and her husband, Andrew, will enjoy three same viewings
in Mpumalanga at Kruger National Park, a flight to Cape Town to explore
South Africa's "Mother City" through visits to museums
and shops. They will also tape in a full day of sightseeing along the
stunning coastline to visit Cape Point and a drive through the
picturesque wine country to visit a vineyard, tour its wine cellar and
sample excellent wines.
"I'VE NEVER WON ANYTHING IN MY LIFE," MS. BATSCHE
SAID AMID ALL OF THE EXCITEMENT.
Roseland, NJ 07068
Congratulations is also extended to the runners-up, Joan Carter of
the Louisiana Correctional Institute for Women and Walter Smith of the
Denver Sheriff Department. They won a Kodak digital camera with complete
accessory kit and a Panasonic DVD/Video/CD Player respectively.
Thank you Sponsors for your support and help in making the Grand
Prize Giveaway a continual success!
Community Education Centers
75 Livingston Avenue
Contact: Dominic Lisa, Director of Business Development
(973) 226-2900, ext. 245
Fax: (201) 659-9625
E-mail:
[email protected]
Web Site: www.cecintl.com
Community Education Centers (CEC) is the leading treatment service
provider for adults and juveniles involved in the criminal justice
system. A three-year Department of Corrections study of one of
CEC's programs found recidivism reduced to just 23 percent,
although the average is over 70 percent. CEC provides a comprehensive
battery of assessments to determine the type and concentration of
treatment each participant should receive to reduce the likelihood of
their return to committing crimes. CEC provides drug and alcohol
treatment, life-skills training, educational and vocational services,
outpatient counseling, electronic monitoring and global positioning
services. CEC owns and operates a network of 21 treatment facilities,
totaling more than 3,000 beds, and designs and constructs its own
facilities.
COOPER Lighting
Cooper Lighting
1121 Highway 74 South
Peachtree City, GA 30269
(770) 486-4633 * Fax: (770) 486-4830
E-mail:
[email protected]
Contact: Greg Deal, National Sales Manager
Cooper Lighting has more than 17 years of experience in the
corrections field, and its Fail-Safe brand is one of the nation's
leaders. See how Fail-Safe's custom design and manufacturing
expertise have evolved into a complete line of energy-efficient,
tamper-proof luminaires and lighting controls. Having designed lighting
for over 2,000 confinement institutions nationwide, Cooper Lighting
knows no two projects ever are alike. Experience and know-how make
Fail-Safe the right choice for confinement lighting needs.
Dick Corporation
P.O. Box 10896
Pittsburgh, PA 15236-0896
(412) 384-1000 * Fax: (412) 384-1150
Contact: John Sebastian, President - Building Division; David D.
Burton, Vice President of Operations - Building Division; John Bonassi,
Director of Business Development & Government Relations
Dick Corporation remains one of the nation's premier builders
of correctional facilities. With a resume that includes work in 25
facilities comprising over 30,000 beds, the company has completed nearly
$1.5 billion in correctional construction. Dick has successfully
completed these projects under a variety of contract formats, including
general contractor, construction management, design-build,
design-build/leaseback and multi-prime. Dick has the resources to
provide complete services to an owner, from site acquisition and design
to construction and facility maintenance. Headquartered in Pittsburgh,
Pennsylvania, Dick has performed work from coast to coast and has
developed a strong offshore presence, including projects in Puerto Rico,
the Bahamas, Guam and Hawaii. Privately held since 1922, Dick
Corporation welcomes you as a potential new client.
Grand Prize Giveaway: Thank you Sponsors for your support!
HEERY International, Inc.
999 Peachtree Street, NE * Atlanta, GA 30309
(404) 881-9880 * (800) 52-HEERY
Fax: (404) 875-1283
Web Site: www.heery.com
Contact: Su Cunningham, Director, Corrections/Criminal justice
Programs
For two decades, HEERY has been a leader in the planning,
programming, design and construction of criminal justice facilities in
the United States. Their specialists in the field have a total of more
than 100 years of experience providing a full array of professional
services to the public; owners/clients and operators of state, federal
and county prisons; county and city jails; federal, state and municipal
courts; juvenile detention, correctional and court facilities; county
and city police; and law enforcement facilities. Each HEERY office
throughout the United States offers an entire range of criminal justice
services from concept development through completion. Their services
include architecture, engineering, interior design, program, facility
and construction management.
MCI WORLDCOM
MCI WorldCom
2520 Northwinds Parkway, Suite 500
Alpharetta, GA 30040
Phone: (770) 625-6985 * Fax: (770) 625-6603
Web Site: www.wcom.com/govt.
Contact: Steve Montanaro, National Marketingand Sales Manager
The Department of Corrections division of MCI WorldCom Government
Markets is the premiere provider of turnkey telecommunications solutions
and managed service for state correctional departments. Today, MCI
WorldCom provides inmate calling services to 16 state correction
organizations. MCI WorldCom provides correctional departments with
industry-leading solutions and service for comprehensive solutions to
the complex world of correctional telecommunications needs.
Global Tel*Link and MCI WorldCom recently formed a strategic
marketing partnership. Through this partnership, we now offer the most
technologically advanced equipment and the most reliable networking and
customer service available in the corrections market today.
Schlumberger
Schlumberger-Global Tel*Ling
2609 Cameron Street Mobile, AL 36607
(334) 479-4500 * Fax: (334) 473-4588
E-mail:
[email protected]
Web Site: www.globaltellink.com
Contact: Joe Kuntz, Corporate Communications Manager
Global Tel*Link, a wholly-owned subsidiary of Schlumberger
Technologies, Inc., a business segment of the $8.4 billion Schlumberger
Limited, provides the LazerPhone inmate telephone system and the
LazerVoice digital recording and monitoring system throughout the United
States. LazerPhone was conceived and designed specifically for the
corrections market. LazerPhone can generate detailed reports to analyze
calls by date and time, call frequency and duration, blocked numbers and
more. This allows correctional facilities to detect irregularities and
stop trouble before it starts. LazerPhone lets you share information
with law enforcement officials anywhere because of its sophisticated
networking capabilities.
verizon
Verizon Public Communications Group
13100 Columbia Pike, D32 * Silver Spring, MD 20904
Phone: (301) 282-5641 * Fax: (301) 236-0071
E-mail:
[email protected]
Web Site: www.verizon.com/corrections
Contact: Maria E. Riddick, National Manager, Corrections/Government
Products & Markets
Verizon Advanced Corrections Services is a total solution to the
telecommunications needs of your industry with a package tailored to
your needs and requirements, and provides a single point of contact that
specializes in the corrections industry. We install all of the
payphones; handle all call processing, design and implement network
needs; and provide call recording and monitoring equipment, voice print
identification and many other specialized applications. A key
application of Advanced Corrections Services is IntelliFraudsm, a
powerful tool in detecting suspicious calling trends and fighting fraud
in correctional facilities. If the system detects a problem, our Fraud
Mitigation Task Force will step in and work with you to set up controls
to stop fraud.
We build and mount our heavy-duty corrections payphones to do a
long stretch of time, but if you do experience any problems, our service
centers are open 24 hours a day, 365 days a year. At Verizon, we offer
our services at fair rates to the inmates' families and a variety
of attractive commission and incentive programs for the correctional
facility.
POLICIES AND RESOLUTIONS MEMBER INPUT SOUGHT ON NEW POLICY
Editor's Note: The following proposed policy was approved for
entry into the policy development process: Public Correctional Policy on
Re-Entry of Offenders. It is printed below for member review and
comment. Comments should be sent to: James Turpin, Legislative Liaison,
American Correctional Association, 4380 Forbes Blvd., Lanham, MD 20706;
fax (301) 918-1900; e-mail:
[email protected]. Please submit comments by
July 1.
PROPOSED PUBLIC CORRECTIONAL POLICY ON RE-ENTRY OF OFFENDERS
INTRODUCTION:
The effect of many local, state and federal laws and policies makes
it difficult for offenders to successfully re-enter their communities.
Offenders are often excluded from some housing because of criminal
convictions. Offenders may have difficulty obtaining Medicaid and
medical assistance eligibility, securing medication and treatment,
entering certain licensed occupations, and gaining job training and
employment assistance when they re-enter their communities. Parents may
face additional re-entry problems, including child custody and/or
prosecution for nonpayment of child support while imprisoned.
POLICY STATEMENT:
Successful re-entry is in the best interest of society because it
reduces the likelihood of further criminal behavior. Correctional
agencies should advocate for the review of existing laws and regulations
that may inhibit the successful re-entry of offenders. Therefore, in
order to develop, support and provide linkages to programs that provide
for successful re-entry of offenders, public and private agencies at the
federal, state and local levels should:
A. Provide an expedited process to obtain proper state
identification, such as a driver's license, prior to release;
B. Provide information and assistance to obtain housing, including
a process of relief from exclusion from public housing of offenders and
their families;
C. Provide information and assistance to obtain Medicaid, medical
and substance abuse treatment, and other health and psychological
services to offenders in the community upon release;
D. Provide information and assistance to permit offenders to gain
employment, such as employment-readiness training, work skills, job
fairs, assistance in handling background check waivers, job placement,
rehabilitative services, expungement of records or other processes; and
E. Provide information and assistance to reunite parents and
children, such as shelters, residential placements, assisted living,
halfway houses and other family and community placement networks.
NEW RESOLUTION ADOPTED
Editor's Note: The following resolution was adopted:
Restoration of Voting Rights.
RESOLUTION ON THE RESTORATION OF VOTING RIGHTS
WHEREAS, citizens in many states who have been convicted of
felonies and have completed their sentences including community
supervision do not have the right to vote; and
WHEREAS, many states have some restrictions on felons voting; and
WHEREAS, the loss of the right to vote is not based on a need to
protect the integrity of the electoral process and the justice system;
and
WHEREAS, the loss of the right to vote does not serve any
rehabilitative function; and
WHEREAS, felony disenfranchisement disproportionately affects
segments of the population; and
WHEREAS, disenfranchisement laws work against the successful
reintegration of offenders as productive citizens into the community;
THEREFORE BE IT RESOLVED, that the American Correctional
Association advocates for the restoration of voting rights upon
completion of the offender's sentence, including community
supervision.
AMENDED AND APPROVED POLICIES
The existing Public Correctional Policies on Crime Prevention,
Crowding and Excessive Workloads, and Design of Correctional Facilities
were reviewed, amended and approved for continuation. In addition, the
Public Correctional Policies on Community Service and Inmate/Juvenile
Offender Access to Telephones, which previously were printed in the
October issue of Corrections Today for member input, received final
approval in Nashville.
ACA's FIRST CHARITY SILENT AUCTION A SUCCESS
The American Correctional Association's (ACA) first-ever
silent auction took place at its 2001 Winter Conference in Nashville,
Tenn., raising $8,000 for Habitat for Humanity, a nonprofit,
nondenominational housing organization that seeks to eliminate poverty
housing and homelessness worldwide, and to make decent shelter a matter
of conscience and action.
The auction began Saturday, Jan. 20, and ended the afternoon of
Tuesday, Jan. 23. Participants were able to place bids on a variety of
items, from airfare and hotel packages to jewelry and crafts. There were
150 bidders and more than 100 items up for auction, donated by a variety
of individuals, agencies and companies, including:
* Airfare for two on Southwest, USAirways or Delta airlines
(donated by President-Elect Chuck Kehoe, and Jim and Betty Gondles);
* Tennessee Titans autographed football (donated by ACA President
Betty Adams Green);
* Marriott room certificates;
* Scenic watercolors (Washington Correctional Association);
* Historic ballot from the 1994 South African presidential election
(National Association of Blacks in Criminal Justice);
* A San Antonio Spurs basketball used during the team's
championship season with a certificate of authenticity (San Antonio
Convention and Visitors' Bureau);
* Mahogany lateral filing cabinet Tennessee Correctional Industries
- TRICOR);
* Personal computer and monitor (Colorado Correctional Industries);
* Landscape oil paintings (Florida Department of Corrections,
inmate Al Black); and
* National Law Enforcement Memorial commemorative medal (Center to
Prevent Handgun Violence).
Congratulations to the winning bidders and sincere thanks to all
who donated items! A special thank you to the hosts of this year's
conference -- Tennessee Department of Correction, Department of
Children's Services, Department of Probation and Parole, TRICOR,
Children's Comprehensive Services and the Tennessee Correctional
Association.
Please be sure to check out the next ACA Silent Auction to be held
during the 131st Congress of Correction in Philadelphia Aug. 11-15. If
you would like to donate items to the auction or have other questions,
contact Jim Turpin at 1-800-222-5646, ext. 1885, or Jeff Washington at
ext. 1803.
https://www.thefreelibrary.com/2001WinterconferenceOverview,Nashville.-a079629238