Q3.1: Are TP-LINK AV500, AV600, AV1000, AV1200, AV2000 powerline adapters compatible with each other? Are TP-LINK PLC adapters compatible with adapters of other brands ?Ī: TP-LINK AV500, AV600, AV1000 powerline adapters adopt HomePlug AV Standard, so they are compatible with each other, AV1200 and AV2000 adopt HomePlug AV2,that is also backward compatible with HomePlug AV standard, which means TP-LINK AV500, AV600, AV1000, AV1200, AV2000 are all compatible with each other. Part3: Other questions about Powerline Device Electrical equipments with electromotor, like washing machine/air-condition, can generate interference may even cut off your powerline connection.
However the power line circuit is very complex, there may be much interference. Q2.5: Why can not my powerline rate reach 600Mbps, 1200Mbps or 2000Mbps?Ī: 600Mbps, 1200Mbps or 2000Mbps are the highest powerline rate in theory. Please refer to this FAQ for suggestions. The powerline rate is mainly decided by the quality of power line environment. Q2.4: What can I do if my powerline rate is very slow?Ī: Powerline products transmit data through the power line of your house. Q2.3: What can I do if the internet connection is unstable when connecting to the powerline adapter?Ī: Click here to see more tips for the unstable issue. Q2.2: What can I do if the internet speed is slow when connecting to the powerline adapter?Ī: Click here to see the detailed troubleshooting steps. Or you can click HERE to get more information about what we can do if there is no Internet connection after connected to powerline adapter. Q2.1: What can I do if I can’t have Internet connection after connected to powerline adapter ?Ī: Please check out the video to get more detailed information Part2 : Troubleshooting on Powerline Device , or to get more details about how to customize the wireless settings on powerline devices. If you need to change the wireless settings of the extenders to be the same as the new router’s settings, please press the WPS button on the router and then Wi-Fi button on the adapter or click and check out the video to get help or refer to the following FAQs. Just keep the way that existing adapters/extenders hook up to your old router.
Q1.5: Do I need to reset the powerline adapters/extenders if I’ve changed my router?Ī: Not necessary. How Do I Secure My Wireless Powerline Extender on a Mac Computer? Or use the pair buttons to pair them and use the web interface to configure our wireless powerline adapters.įor how to secure powerline adapters, please refer to, or. Q1.4: How can I manage the Powerline adapters on MAC or Ubuntu OS?Ī: For MAC 10.6 or later, we also provide Powerline Utility to manage our powerline adapters.įor Ubuntu or older versions of MAC, we don’t provide configuration utility for them, please configure the adapters on Windows OS. Q1.3: How do I clone the Wi-Fi if pressing WPS buttons do not work or there is no WPS button on my router?Ī:We can manually change the powerline extender’s wireless name and password to be the same as the router, please click and check out the video to get help or refer to the following FAQs. For detailed instruction, please refer to, or. Q1.2: How do I add a new powerline adapter to an existing powerline network?Ī: You can either press the pair buttons to add or use the Powerline Utility to add. If not, please press the pair buttons to pair them up, or use the Powerline Utility to pair. Q1.1: What can I do if the powerline adapters do not work automatically by “plug &play”?Ī: In most cases, our powerline adapters will pair up automatically. Part1 : Configuration on Powerline Devices