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What is Microsoft Dynamics 365 Integration and what are its tools?

It can help you integrate your Microsoft Dynamics 365 solution system with key systems, including Microsoft products and non-Microsoft products, to seamlessly automate your workflow, using Magic’s process-based integration platform. There are market shifts in the Microsoft Dynamics world with 365 that are radically changing consumer expectations. The role of technology has never been more important for businesses to stay competitive and to enhance your customers’ experience.

Microsoft Dynamics 365 includes many different applications so one might wonder why anybody would need to integrate it with anything else. Although Microsoft Dynamics 365 integration is presented as one solution that fits and covers all purposes, integrating with Microsoft Dynamics 365 is still a very current topic. Integration to other solutions can make Dynamics 365 even more powerful and in fact, most organizations can benefit from an integration to Microsoft Dynamics 365.

To understand the need for Microsoft Dynamics 365 integration tools (for example Microsoft Azure Logic Apps), it is important to look back at the evolution of business solutions. For many decades, companies have understood the importance of data and data handling to improve their performance. 

Software systems have been developed along the years to support these efforts and ambitions: from the first mention of Enterprise Resource Planning (ERP) in the 60’s and the early age of Decision Support Systems (DSS) in the 70’s, the first steps of Data Warehousing in the 80’s, to the explosion of ERP and the explosion of other systems such as Customer Relationship Management (CRM), Supply Chain Management, Big Data and Marketing automation in the 90’s. And let’s not forget the emergence of e-commerce in the 2000’s, followed by Business Process Management systems (BPM), Knowledge Management systems (KM) or ECM (Enterprise Content Management) systems. It has been a never ending evolution of tools to help businesses achieve more.

Microsoft Dynamics 365 includes many different applications so one might wonder why anybody would need to integrate it with anything else. Although Microsoft Dynamics 365 is presented as one solution that fits and covers all purposes, integrating with Microsoft Dynamics 365 is still a very current topic. Integration to other solutions can make Dynamics 365 even more powerful and in fact, most organizations can benefit from an integration to Microsoft Dynamics 365.

Microsoft Dynamics 365 is basically the result of bringing together the previously acquired solutions such as Navision (later known as Microsoft Dynamics NAV and more recently Microsoft Dynamics 365 Business Central) and Axapta (later known as Microsoft Dynamics AX and more recently Microsoft Dynamics 365 for Finance & Operations) together with Microsoft CRM and other Microsoft applications. While Microsoft Dynamics 365 is marketed as one solution, the reality is that some of these applications still need to be integrated with each other. Often, companies will have to add an extra effort (and budget) to integrate the ERP and CRM applications of Microsoft Dynamics 365 as they do not come integrated as one, at least not at the time of writing.

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