#CRM for service provi

[marketingartistry]

Say goodbye to messy spreadsheets and missed follow-ups! Use a free CRM tool to manage contacts, leads, sales, and tasks in one simple dashboard. Ideal for small businesses, freelancers, and home-based startups. Enjoy features like email integration, sales tracking, reporting, and team collaboration. Leading options include HubSpot CRM, Agile CRM, and Zoho—all offering robust free plans.

🛠️ It’s time to work smarter—Get your free CRM and start scaling today!

[imbibeittalk]

In 2025, businesses are growing fast. They need smart ways to talk to customers. WhatsApp is one of the best platforms for this. It’s easy to use and very popular. That’s why many businesses are now using WhatsApp automation.

This means sending messages to customers without doing it manually. It saves time and helps you stay in touch. In this article, we will explain two simple ways to automate messages on WhatsApp. These are easy to use and can work for small or big businesses.

What is WhatsApp Automation?

WhatsApp automation means sending messages automatically. For example, when someone messages you, your system can send a quick reply. You can also send welcome messages, reminders, or order updates without doing anything manually.

This helps in many ways:

It saves time 

It improves customer service 

It works 24/7 

It reduces human errors 

In short, it helps your business grow while keeping your customers happy.

Why is WhatsApp Automation Important in 2025?

Today, people want quick replies. They don’t want to wait for hours. If your business replies fast, customers will trust you more. That’s why WhatsApp automation for business is very useful in 2025.

Here are some key benefits:

You stay available even after working hours 

Customers get instant help 

You can handle more chats without extra staff 

It’s perfect for sending updates and promotions 

It helps you grow faster 

Therefore, if you want to save time and serve better, automation is the way forward.

Method 1: Use WhatsApp Business App (Free Option)

If you are a small business or just starting, the WhatsApp Business App is a good option. It is free and has basic automation tools.

Features of WhatsApp Business App:

Quick RepliesSave replies to common questions. Use shortcuts to send them. 

Away MessagesLet people know when you’re not available. 

Greeting MessagesSend a welcome message when someone messages you for the first time. 

Chat LabelsOrganize your chats with colored labels. 

Pros:

Free to use 

Easy setup 

Works well for small businesses 

Cons:

Limited features 

Not good for bulk messaging 

Manual follow-ups needed 

In short, it is a good start but not great for growing businesses.

Method 2: Use WhatsApp API with Automation Software

If your business is growing, the best option is to use WhatsApp Business API. This gives you more power. You can use it with automation software to send messages in bulk, add chatbots, and manage chats.

To use this, you need help from a trusted WhatsApp API provider in India or globally. They help you get access to the API and connect it with tools like ItTalk by Imbibe Tech.

Why Use Ittalk?

ItTalk by Imbibe Tech is one of the Best WhatsApp Automation Software in 2025. It is simple, fast, and full of smart features.

With Ittalk, you can:

Set up chatbots with a visual editor 

Send messages to customers based on rules 

Reply to common questions using keywords 

Send reminders, alerts, and offers 

Connect with your website or CRM 

See reports and message performance 

It is also a trusted WhatsApp API provider in India, helping many brands with fast, safe messaging.

Key Benefits of WhatsApp Marketing Automation for Business

Here’s why your business needs automation in 2025:

More sales: You can reach more people at the right time 

Happy customers: They get quick and helpful replies 

Save time: Your team does not have to reply manually 

No missed chats: Even when you’re offline, replies go out 

Better reports: Track messages and improve your service 

In addition, you can run offers, send reminders, and talk to more people without extra staff.

Best WhatsApp Automation Tool in 2025 – ItTalk by Imbibe Tech

Among many tools, ItTalk by Imbibe Tech stands out as the best WhatsApp automation tool. It works for all types of businesses like education, healthcare, retail, and more.

Why people love Ittalk:

Easy to use 

Works on web and mobile 

Quick setup 

Affordable plans

Whether you’re a startup or a big brand, Ittalk helps you save time, sell more, and serve better.

Conclusion

In 2025, using WhatsApp Marketing Automation is not just an option, it’s a must for smart businesses. You have two good ways to start:

Use WhatsApp Business App – Good for small teams 

Use WhatsApp API with Ittalk – Best for growing, small and large businesses 

With tools like Ittalk, you get full control, better results, and happy customers.

So if you are looking for the best WhatsApp automation software in 2025 or a WhatsApp API provider in India, Ittalk is your one-stop solution.

FAQs

Can I use automation without coding?Yes. Tools like Ittalk don’t need coding. Just drag, drop, and send.

Is WhatsApp automation free?WhatsApp Business App is free. But for advanced tools like Ittalk, you need a paid plan.

Is Ittalk safe and approved by WhatsApp?Yes. Ittalk uses the official WhatsApp Business API. It is secure and reliable.

Want to try it for your business? Get started with Ittalk – the Best WhatsApp Automation Tool in 2025 – Trusted by many.

Originally published at https://imbibe.in on April 23, 2025.

[ds4u]

Maximizing Business Growth with Mobile App Development and Software Development Services

In today's rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to engage customers and streamline operations. Among the most effective strategies are custom mobile app development and software development services. These services not only enhance user experience but also empower organizations to optimize their processes and drive sustainable growth.

The Importance of Mobile App Development

Mobile apps have become integral to a company’s strategy, allowing for direct communication with users. They provide convenience, personalization, and engagement, ultimately enhancing customer loyalty and satisfaction. The demand for mobile app development has skyrocketed as companies recognize the potential of apps to transform user interaction.

Key Benefits of Mobile App Development:

Customer Engagement: Apps facilitate direct communication through notifications, updates, and promotions.

Brand Recognition: A mobile app increases visibility, building a stronger brand presence.

Marketing Opportunities: Apps serve as a direct marketing channel to deliver personalized offers.

Accessibility: Users can access services anytime, enhancing user experience.

Data Insights: Apps collect valuable data, enabling businesses to tailor their offerings to user preferences.

With the rising importance of customer-centric solutions, many organizations are investing in mobile app development to differentiate themselves in the competitive market.

The Role of Software Development Services

While mobile apps focus on customer interaction, software development forms the backbone of a company’s operations. Custom software solutions allow businesses to automate processes, manage data, and integrate various functionalities.

Key Benefits of Software Development Services:

Scalability: Custom software can grow with your business, ensuring long-term utility.

Efficiency: Automating tasks with software improves productivity and reduces costs.

Security: Tailored software offers better data protection and compliance.

Competitive Edge: Unique software features can set your business apart from competitors.

Cost-Effectiveness: Investing in custom solutions can reduce long-term operational costs.

By leveraging software development services, companies can enhance productivity, optimize workflows, and remain agile in a fast-paced environment.

Integration of Mobile and Software Development

The synergy between mobile app development and software development is vital for creating comprehensive business solutions. A successful mobile application often relies on robust software infrastructure to function effectively. For example, a mobile app for an e-commerce business may require backend integration with inventory management systems and payment gateways.

Enhancing User Experience Through Integration

To deliver a seamless experience, mobile apps need to work in harmony with backend software. This might include integrating customer relationship management (CRM) systems or utilizing cloud technology for real-time data access. The combination of both services creates a cohesive ecosystem that enhances user satisfaction and operational efficiency.

Success Stories

Numerous companies have reaped the benefits of mobile app development and software development:

Uber: The Uber app, powered by sophisticated software, has revolutionized the transportation industry, allowing users to book rides seamlessly while providing drivers with efficient routing and payment solutions.

Spotify: Spotify combines mobile app functionality with robust software to deliver a personalized music experience, enabling users to discover music, create playlists, and enjoy seamless streaming.

These examples demonstrate how the integration of mobile apps and custom software can lead to enhanced customer engagement and operational success.

Choosing the Right Development Partner

When selecting a provider for mobile app development or software development services, consider the following factors:

Industry Experience: Choose a partner familiar with your industry’s specific needs.

Proven Results: Look for a portfolio showcasing successful projects and satisfied clients.

Collaborative Approach: An effective partner will engage you throughout the development process.

Support and Maintenance: Ongoing support post-launch is essential for continuous improvement and troubleshooting.

Conclusion

In conclusion, investing in custom mobile app development and software development services is essential for businesses aiming to thrive in a competitive landscape. These services not only enhance customer engagement but also improve operational efficiency, paving the way for sustainable growth.

[twbcx]

The Indian Context of Customer Service vs. Customer Experience: by Rakesh Shukla, CEO at InStore™ by TWBcx™

“The Indian Context of Customer Service vs. Customer Experience: Differences & Technologies Driving Each in Retail”

In the competitive world of retail, businesses are constantly striving to improve their interactions with customers. Two critical concepts in this endeavor are customer service and customer experience. While often used interchangeably, these terms represent distinct facets of customer interaction that can significantly influence a company’s success. This article delves into the differences between customer service and customer experience, explores the technologies that drive each, and highlights best practices and future trends within the retail sector, particularly focusing on the Indian market.

1. Defining Customer Service and Customer Experience

Customer Service refers to assistance provided to customers before, during, and after purchasing products or services. Traditionally, customer service was limited to in-person interactions, phone calls, and later, emails. Its primary goal is to resolve customer issues and ensure satisfaction with the company’s offerings.

Customer Experience (CX) encompasses the entire journey a customer takes from the first point of contact with a brand through to post-purchase interactions. CX includes every touchpoint a customer has with a company, from navigating the website to interacting with sales and support teams. The goal of CX is to create a seamless journey that fosters loyalty and encourages repeat business.

2. Historical Context and Evolution

Evolution of Customer Service:

Early 20th Century: Customer service primarily involved face-to-face interactions in stores.

1960s-1970s: Emergence of call centers, allowing businesses to offer support over the phone.

1990s: Introduction of email support, providing an additional channel for customer service.

2000s: Adoption of live chat on websites, enabling real-time assistance.

2010s-Present: Rise of AI-powered chatbots and automated helpdesk software, enhancing efficiency and scalability.

Evolution of Customer Experience:

1980s: Focus on in-store experience, with an emphasis on store layout and customer service.

1990s: Emergence of the concept of customer journey, considering all touchpoints a customer interacts with.

2000s: Integration of online and offline experiences, with the rise of e-commerce.

2010s-Present: Development of omnichannel strategies, providing a seamless experience across all channels. Enhanced personalization through AI and big data analytics.

3. Key Technologies in Customer Service

Customer Relationship Management (CRM) Systems:

CRM systems are essential for managing customer interactions and data throughout the customer lifecycle. They help businesses organize, automate, and synchronize sales, marketing, and customer service processes. A CRM system allows customer service representatives to access customer history, preferences, and previous interactions, enabling personalized and efficient support.

Chatbots and AI Assistants:

AI-powered chatbots and virtual assistants use natural language processing (NLP) to understand and respond to customer queries. These tools can handle a high volume of inquiries simultaneously, providing instant support and freeing up human agents to tackle more complex issues. Advanced chatbots can learn from interactions, improving their responses over time.

Helpdesk Software:

Helpdesk software automates the process of managing customer support tickets. It includes features like ticket categorization, automated responses, and workflow automation. This technology ensures that customer issues are resolved efficiently and that no query goes unanswered.

Interactive Voice Response (IVR) Systems:

IVR systems enable customers to interact with a company’s call center through voice or keypad inputs. Modern IVR systems use speech recognition to guide customers through menu options and provide information or route calls to the appropriate department. These systems reduce wait times and improve the efficiency of customer support.

4. Key Technologies in Customer Experience

Artificial Intelligence (AI) and Machine Learning (ML) for Personalization:

AI and ML algorithms analyze customer data to offer personalized recommendations and experiences. In retail, these technologies can suggest products based on past purchases, browsing behavior, and preferences. Personalization enhances customer satisfaction and increases the likelihood of repeat purchases.

Omnichannel Platforms:

Omnichannel platforms integrate various customer touchpoints, including online, mobile, and in-store interactions, into a single seamless experience. They ensure that customers have a consistent and personalized experience regardless of the channel they use. For example, a customer can start shopping on a mobile app and complete the purchase in-store without any disruption.

Augmented Reality (AR) and Virtual Reality (VR):

AR and VR technologies create immersive shopping experiences. AR allows customers to visualize products in their environment using their smartphones, while VR provides a virtual shopping experience that mimics being in a physical store. These technologies enhance the online shopping experience, making it more interactive and engaging.

Big Data Analytics:

Big data analytics involves collecting and analyzing vast amounts of customer data to gain insights into behavior and preferences. Retailers use these insights to make data-driven decisions, optimize marketing strategies, and enhance customer experiences. For instance, data analytics can identify trends and predict future purchasing behaviors, allowing for more targeted marketing campaigns.

5. Best Practices in Implementing Customer Service and Customer Experience Technologies

Customer Service Best Practices:

Integrate AI with Human Support: While AI can handle routine queries, human agents should be available for complex issues. This hybrid approach ensures efficiency and personalized support.

Train Staff Continuously: Regular training ensures that customer service representatives are familiar with the latest technologies and best practices. This improves the quality of support and enhances customer satisfaction.

Customer Experience Best Practices:

Seamless Omnichannel Integration: Ensure that all customer touchpoints are integrated and provide a consistent experience. For example, customer data should be accessible across all channels, allowing for a seamless transition from online to offline interactions.

Leverage Data Analytics: Use big data analytics to gain insights into customer behavior and preferences. This information can be used to personalize marketing efforts, optimize inventory, and improve overall customer experience.

6. Measuring Effectiveness of CS & CX

Measuring Customer Service Effectiveness:

Customer Satisfaction (CSAT) Scores: CSAT scores are based on customer feedback and measure satisfaction with a specific interaction or overall service.

Response Times: Tracking the time it takes to respond to and resolve customer queries helps assess the efficiency of customer service operations.

Measuring Customer Experience Effectiveness:

Net Promoter Score (NPS): NPS measures customer loyalty and likelihood to recommend the company to others. It is based on a single question: “How likely are you to recommend our company to a friend or colleague?”

Customer Journey Mapping: This involves mapping out the entire customer journey and identifying touchpoints where improvements can be made. It provides a comprehensive view of the customer experience and highlights areas for enhancement.

7. Future Trends in Customer Service and Customer Experience Technologies

Customer Service Trends:

Increased Use of AI and Machine Learning: AI and ML will continue to play a significant role in customer service, with advancements in NLP and predictive analytics enabling more sophisticated and proactive support.

Predictive Analytics for Proactive Service: Predictive analytics can anticipate customer needs and issues before they arise, allowing businesses to offer proactive support and enhance customer satisfaction.

Customer Experience Trends:

Enhanced Personalization with AI and ML: AI and ML will further refine personalization, offering even more tailored experiences based on real-time data and customer behavior.

Greater Adoption of AR and VR: As AR and VR technologies become more accessible, their adoption in retail will increase, providing immersive and engaging shopping experiences.

Understanding the differences between customer service and customer experience is crucial for businesses aiming to thrive in the retail sector. While customer service focuses on resolving specific issues and ensuring satisfaction, customer experience encompasses the entire journey a customer takes with a brand. Both are essential for building customer loyalty and driving business success. By leveraging advanced technologies and following best practices, retailers can enhance both customer service and customer experience, ensuring they stay ahead in a competitive market. As the retail landscape continues to evolve, staying informed about the latest trends and technologies will be key to maintaining a competitive edge. In India there are several mature examples of leveraging technology for enhancing both CS and CX scores. For instance HDFC Bank has successfully implemented AI chatbots to enhance its customer service. The chatbot, named EVA, can handle millions of customer queries efficiently, providing instant responses and freeing up human agents to focus on more complex tasks. EVA uses natural language processing to understand and respond to customer inquiries, improving over time through machine learning.

On he other hand Myntra, one of India’s leading fashion e-commerce platforms, uses AI-driven personalization to enhance customer experience. Myntra’s algorithms analyze customer data, such as past purchases and browsing history, to offer personalized product recommendations. This tailored shopping experience increases customer satisfaction and loyalty.

About the Author: Rakesh Shukla is the founder of Avinya Innovation and Incubation which has launched TWBcx: CXM on Subscription™. TWBcx™ is a XaaS CXM suite that allows businesses to deliver outstanding experiences throughout the customer journeys and customer touch points as a subscription! inStore™ is a product in the TWBcx™ suite that focuses on small & medium retail store formats. More information on inStore™ on https://instore.bargains/home/

[wavyinformatic]

Importance of Salesforce CRM Features and Benefits

Salesforce is an effective customer relationship management (CRM) tool. A complementary collection of commercial applications are also provided with a concentration on marketing automation, data analytics, customer service and application development……..

[likelyyouththing]

Loyalty Management Market Worldwide Industry Analysis and New Market Opportunities Explored 2026

global loyalty management market size to grow from USD 8.6 billion in 2021 to USD 18.2 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 16.3% during 2021 –2026. The growing need to decrease customer churn rates and the rise in the adoption of omnichannel customer loyalty strategy are expected to drive the market.

Download PDF Brochure @ https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=172873907

Top Key Players

In the loyalty management market, the key and emerging market players include Epsilon (US), Oracle (US) Bond Brand Loyalty (Canada), Kobie (Russia), Brierley+Partners (US), Merkle (US), Capillary (Singapore), Comarch (Poland), ICF Next (US), Maritz Motivation (US), Cheetah Digital (US), ProKarma (US), Jakala (Italy), Annex Cloud (US), Apex Loyalty (US), Fivestars (US), Kangaroo (Canada), LoyaltyLion (England), Smile.io (Canada), Yotpo (US), SailPlay (US), Zinrelo (US), Punchh (US), ClarusCommerce (US), Preferred Patron Loyalty (US), LoopyLoyalty (US), Paystone (UK), and SessionM (US).

Epsilon is one of the leading loyalty service provider. It combines leading-edge identity management, industrial-strength data, and technology expertise with big brand acumen gained over five decades by working with the industry’s top brands. Epsilon offers data intelligence and customer insights with the help of its product portfolio, which includes loyalty and Customer Relationship Management (CRM) platforms. The company offer one of the most reliable and powerful cloud-based loyalty platforms. The platform provides features such as real-time rewards, engaging moments, digital focus, and customer protection.

Managed services segment to grow at the highest CAGR during the forecast period

Managed services assist clients in outsourcing loyalty management solutions to service providers for efficiently managing their key business operations. These services are extremely useful for companies that do not have internal budgets or analytical skills to implement and manage loyalty management solutions. Service providers help clients manage loyalty management operations on-premises as well as on the cloud. The prime responsibility of service provider is to improve the efficiency of inbound and outbound operations cost-effectively for an enterprise.

Asia Pacific to grow at the highest CAGR in the loyalty management market by region during the forecast period

APAC consists of fast-growing economies such as China and India and technologically advanced countries such as Japan and Australia, which act as a major driver for the growth of the market in the region. The increasing internet penetration and per user online consumption has led organizations to enhance their offerings in the customer loyalty management market through digital touchpoints such as social media, websites, emails, virtual assistants, and call centers. Rise of eCommerce in countries such as India and China has changed the retail landscape in those countries. Increasing competition among online and offline retailers is expected to boost the demand for loyalty management solutions in the region.

Get More Info @ https://www.prnewswire.com/news-releases/loyalty-management-market-worth-18-2-billion-by-2026--exclusive-report-by-marketsandmarkets-301461892.html

The study categorizes the loyalty management market based on component, organization size, deployment type, operator, and vertical, at the regional and global level.

By Component

Software

Service

Professional Services

Consulting

Implementation

Support & Maintenance

Managed Services

By Organization Size

SMEs

Large Enterprises

By Deployment Type

On-Premises

Cloud

By Operator

B2B

B2C

By Vertical

BFSI

Aviation

Automotive

Media and Entertainment

Retail and Consumer Goods

Hospitality

Others (education, healthcare and telecom)

By Region

North America

Europe

APAC

Latin America

MEA

About MarketsandMarkets™

MarketsandMarkets™ provides quantified B2B research on 30,000 high growth niche opportunities/threats which will impact 70% to 80% of worldwide companies’ revenues. Currently servicing 7500 customers worldwide including 80% of global Fortune 1000 companies as clients. Almost 75,000 top officers across eight industries worldwide approach MarketsandMarkets™ for their painpoints around revenues decisions.

Our 850 fulltime analyst and SMEs at MarketsandMarkets™ are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. MarketsandMarkets™ now coming up with 1,500 MicroQuadrants (Positioning top players across leaders, emerging companies, innovators, strategic players) annually in high growth emerging segments. MarketsandMarkets™ is determined to benefit more than 10,000 companies this year for their revenue planning and help them take their innovations/disruptions early to the market by providing them research ahead of the curve.

MarketsandMarkets’s flagship competitive intelligence and market research platform, "Knowledge Store" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets.

Contact:

Mr. Aashish Mehra

MarketsandMarkets™ INC.

630 Dundee Road

Suite 430

Northbrook, IL 60062

USA: 1-888-600-6441

Email: sales@marketsandmarkets.com

[tech-and-life-bean]

CRM Advantages to Improve Customer Relationships

Your company can gain from a CRM system by using it to better your performance in these six areas by centralizing, streamlining, and optimizing your customer communications.

1. Enhanced Customer Knowledge

CRM is a very effective communication tool, despite how basic it may seem to have all the data on each contact in one location.

A CRM system gives your sales, marketing, and customer service teams a competitive edge by acting as a cheat sheet with quick access to essential information.

They are aware of a contact’s full name, email address, phone number, postal address, website, and social media accounts in addition to other vital business information like their position within the company, their relationships to other contacts in your database, the language they speak, and even their birthdays.

Having all this knowledge at your disposal makes it simple to customize your communications with contacts.

A contact’s involvement in any activities, projects, sales, live chat conversations, email exchanges, invoices, orders, contracts, or customer service requests can all be saved using CRM. So you can better understand your contacts and their needs by using a CRM system.

2. Improved Segmentation

No one desires to conduct business with a faceless group. Everyone seeks the ideal audience to interact with.

You can accomplish this by grouping contacts (such as clients and prospects) according to their target markets. The best segmentation tool available is a CRM, and there isn’t much else.

CRM enables data categorization and criterion separation, which makes it simple to create targeted lists. Such segmented lists are employed in sales and marketing, and they enable you to run targeted customer marketing campaigns (and account-based marketing campaigns), as well as analyze your sales process and lead pool.

Knowing who you’re writing to allows you to intentionally customize your offer, your strategy, and even your sales pitch!

In short, a good CRM system enables you to better identify the people who are truly interested in what you have to offer, those who are still debating, and those who are ice cold.

3. Greater Customer Loyalty

CRM is a great tool for both finding and nurturing new and potential customers, as well as for maintaining relationships with current ones.

A CRM system offers a number of “customer retention” advantages, including reminders for appointments and follow-up email deadlines, which will help you follow through on your commitments.

But what makes the real trick here is that CRM can also prompt you to reach out to those customers who have not been contacted in a while, and perhaps feel neglected.

A CRM system can also assist you in timing your marketing initiatives to keep your customers interested, such as sending email campaigns, free trial offers, or post-purchase customer surveys, etc.

4. Better Foresight into Needs

Knowing what to anticipate makes us more assured. Similar rules apply to business. Knowing a customer’s purchasing patterns makes it simpler to cross-sell to them or upsell to them.

Sales representatives can anticipate customer needs thanks to access to customer interaction history throughout the entire customer journey, which is one of the major advantages of having a CRM system. CRM systems also help salespeople sell more and sell faster.

You can be proactive and make new or better offers at the appropriate time if you are aware of the contact’s purchase history, including what they bought when, what contracts they were given, what purchasing behaviors they displayed, and even how they came to be your customers. Excellent customer service also requires a CRM system. It is simple to provide timely customer service thanks to the availability of interaction history.

You can quickly determine whether a contact had issues with your product, how their service requests were handled, and whether they were satisfied or not with just a few clicks. You have the opportunity to restore your reputation and provide a much better customer experience if they have previously complained about something.

5. Faster and more Effective Communication

Professionalism is demonstrated by promptly responding to customer requests and not making them wait.

The CRM system, which gives you a selection of editable, ready-to-use email templates, letters, documents, proposals, quotes, invitations, newsletters, etc., will save both you and your customers’ time.

Another advantage is that a CRM system can assist you in creating SMS and email drafts and planning their distribution weeks or months in advance. Speed is crucial when responding to customer service requests, too! CRM enables you to personalize your communication, send messages offering quick fixes to frequent issues, send links to FAQs and videos, and make phone calls directly from the system. All contact interaction history is accessible with just a click.

6. Higher Data Privacy Protection

A CRM system can assist you in gathering and documenting the consent of your contacts to store and use their personal information, sending automatic notifications to all new contacts informing them that you would like to store their data, managing your customers’ subscription to email communication preferences, and even setting up rules to update personal information for groups of contacts all at once.

Credits: chroniclesofnellieann Date: July 20, 2022 Source: https://medium.com/@nellieannworkspace/crm-advantages-to-improve-customer-relationships-7b20c31e93eb