#Intuit

[michaelpaul7]

☝️ - I'm sure they're a million dollar donation had nothing to do with it... 🙄

[mostlysignssomeportents]

Musk steals a billion dollars from low-income Americans and sends it to Intuit

I'm about to leave for a 20+ city book tour for my new novel PICKS AND SHOVELS. Catch me on Feb 14 in BOSTON for FREE at BOSKONE , and on Feb 15 for a virtual event with YANIS VAROUFAKIS. More tour dates here.

Let me tell you about the most wasteful US federal government spending I know about. It's a humdinger. You and everyone you know are mired in it for weeks, or perhaps months, every year. It will cost you, personally, thousands of dollars over your lifetime. I'm talking about filing your taxes.

Not paying your taxes. Paying your taxes is fine. It keeps the country running, though not because the government needs our "tax dollars" to pay for things. The government annihilates the money it taxes away from us, and creates new money to pay for programs. The USA needs US citizens' dollars to build highways the same way Starbucks needs its Starbucks gift cards to make lattes – that is, not at all:

https://theglobepost.com/2019/03/28/stephanie-kelton-mmt/

I'm talking about filing your taxes. In nearly every case, a tax return contains a bunch of things the IRS already knows: how much interest your bank paid you, how much your employer paid you, how many kids you have, etc etc. Nearly everyone who pays a tax-prep place or website to file their tax return is just sending data to the IRS that the IRS already has. This is insanely wasteful.

In most other "advanced" countries (and in plenty of poorer countries, too), the tax authority fills in your tax return for you and mails it to you at tax-time. If it looks good to you, you just sign the bottom and send it back. If there are mistakes, you can correct them. You can also just drop it in the shredder and hire an accountant to do your taxes for you, if, for example, you run a small business, or are self-employed, or have other complex tax needs. A tiny minority of tax filers fall into that bucket, and they keep the tax-prep industry in other countries alive, albeit in a much smaller form than in the USA.

In the US, we have a duopoly of two gigantic tax-prep outfits: H&R Block, and Intuit, owners of Turbotax. These companies make billions from low-income, working Americans every year, charging them to format a bunch of information the IRS already has, and then sending it to the IRS on their behalf. These companies lobbied like crazy for the right to tax you when you pay your taxes.

In 2003, it looked like the IRS would start sending Americans pre-completed returns, so H&R Block and Turbotax went into lobbying overdrive, whipping up a "public private partnership" called the "Free File Alliance," that promised to do free tax prep for most Americans. But once the threat of IRS free filing was killed, they turned Free File into a sick joke. Americans who tried to use Free File were fraudulently channeled into filing products that cost money – sometimes hundreds of dollars – to use, a fact that was only revealed after the taxpayer had spent hours keying in their information. Free File sites were also used to peddle unrelated financial products to tax filers, with deceptive language that implied that buying these services was needed to file your return:

https://www.propublica.org/article/inside-turbotax-20-year-fight-to-stop-americans-from-filing-their-taxes-for-free

The big winner from the Free File scam was Intuit, which bought Turbotax in 1993. They made about one billion dollars per year ripping off Americans they'd promised to file free tax returns for. After outstanding work by Propublica, lawmakers and the IRS were finally pressured to create an IRS-based free filing service that would cut Intuit out of the loop. Intuit went on a lobbying blitz without parallel, giving out $3.5m in bribes in 2022 in a bid to kill the Treasury Department's study of a free filing service:

https://pluralistic.net/2023/02/20/turbotaxed/#counter-intuit

In 2022, nearly every US state attorney general settled their lawsuits against Intuit for the Turbotax ripoff, bringing in $141m:

https://www.agturbotaxsettlement.com/Home/portalid/0

In 2023, the FTC won a case against Intuit over the scam:

https://www.ftc.gov/business-guidance/blog/2023/09/nine-takeaways-initial-decision-intuit-turbotax-action

But Intut was undeterred. They came back in 2023 with a campaign to say that ripping off American tax-filers was antiracist and anyone who wanted the IRS to make filing free was, therefore, a racist:

https://pluralistic.net/2023/09/27/predatory-inclusion/#equal-opportunity-scammers

Strangely, no one bought that one. By May, 2023 the IRS had announced its own, in-house free file program:

https://pluralistic.net/2023/05/17/free-as-in-freefile/#tell-me-something-i-dont-know

Now, no one is forcing you to use this program. Do you have a family accountant that your grandparents started using in the Eisenhower administration? Just keep going to them. Do you like using Turbotax? Keep using it! Wanna do your own taxes? Here's the forms:

https://www.irs.gov/pub/irs-pdf/f1040s.pdf

But if you want to file your taxes for free, and you earn $125,000/year or less, here's the IRS's service:

https://www.irs.gov/filing/irs-direct-file-for-free

Better use it quick, though. Elon Musk has just announced that he's killing it. Yeah, I know, no one elected him. That doesn't seem to matter to anyone, least of all Democrats on the Hill, who are still showing up for work every day and trying to engender a "spirit of comity" rather than screaming and throwing eggs:

https://apnews.com/article/irs-direct-file-musk-18f-6a4dc35a92f9f29c310721af53f58b16

Musk called IRS free file a "far left" program and announced that he had "deleted it." By the way, the median Trump voter's income is about $72k, meaning more than half of Trump voters qualified for free file:

https://fivethirtyeight.com/features/the-mythology-of-trumps-working-class-support/

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2025/02/11/doubling-up-on-paperwork/#rip-freefile

Image: Wcamp9 (modified) https://commons.wikimedia.org/wiki/File:Elon_Musk_-_March_28,_2024_%28cropped%29.jpg

CC BY 4.0 https://creativecommons.org/licenses/by/4.0/deed.en

[cybersidskegg]

[ominaterthegreat]

My sister, who spent four years at Mailchimp, just got laid off yesterday. She called me sobbing to let me know she got the email. No amount of a fat severance package can fix the damage to her psyche this job did imo. Her birthday is coming up soon. So i made her this cake.

(i only decorate a cake like once every few years lol don't come for me)

She started in customer support, and sure enough was skilled and talented enough in apprenticeships with a higher up team in a different department that she was happily brought onto the team.

She ran events, improved entire workflows that saved the company thousands of dollars, delivered tasks on time and of high quality, and was highly praised by leaders of other teams and from those above her boss. She kicked ass and took names.

On that team, she spent two years experiencing bullying and discrimination for having ADHD. Yes, arguably the most common ND condition out there just about. She had to take 2 months off for mental health leave to get her ADHD diagnosis to defend herself from all the corporate bullying. She documented her boss literally making things up and her coworker refusing to communicate with her and then blaming her for things not being done how she wanted. They actively ignored all the times she went above and beyond expectations and all the times she did receive praise from other teams. I watched two corporate goons crush the confidence my sister had finally closed together for herself.

The CEO of Intuit called her and 1800 other employees that were laid off "low performers" in a public statement. A convenient 10% of Mailchimp was completely laid off. We knew this was coming because over the past year or so, Intuit has been forcing managers to label a specific percentage of people as "Does Not Meet Expectations" on year end reviews to justify letting people go, no matter how much they actually did meet expectations.

I look in the Intuit Mailchimp tags and only see one post about them Union busting. The only posts are just geared towards companies comparing and contrasting products and marketing strategies. Reddit isn't much better because the only sub on there is the official one modded by MC themselves. This isn't the biggest fire rn by any means but it's once again proof that the people behind these corporations are as soulless and evil as the corporations themselves. No matter how much good you do they will never appreciate you.

I hope the company eats shit and dies. Intuit is ruining everything people liked about MC, from the product to the culture. Fuck you.

[sucka99]

[dalniente]

I am Once Again asking why QuickBooks Online - one of THE biggest names in cloud accounting software - does not allow users to sort account details by amount.

"Oh, just export it to Excel and do it there!" Oh, for sure, super easy, but I should not have to do that. If your software relies on other, unrelated software for incredibly basic functionality like "sort largest to smallest," YOUR SOFTWARE IS TRASH GARBAGE.

[1introvertedsage]

My intuition tells me what I need to know. I just like to hear it from the source.

[nando161mando]

Maker of TurboTax Fires 1,800 Workers, Says It’s Pivoting to AI

[travelingtwentysomething]

Bro he knew what he was doing. He's seen some fanart featuring his neck moles. I just intuit it. That pull of the sweater, the stretch of his neck, and angle of his jaw while looking directly into camera with a little smirk. I know he knows we thirst for the neck moles.

Joe Keery um and yeah.

[shamebats]

[mostlysignssomeportents]

The real problem with anonymity

I'm on tour with my new, nationally bestselling novel The Bezzle! Catch me in TUCSON (Mar 9-10), then San Francisco (Mar 13), Anaheim, and more!

According to "the greater internet fuckwad theory," the ills of the internet can be traced to anonymity:

Normal Person + Anonymity + Audience = Total Fuckwad

https://knowyourmeme.com/memes/greater-internet-fuckwad-theory

This isn't merely wrong, it's dangerously wrong. The idea that forcing people to identify themselves online will improve discourse is demonstrably untrue. Facebook famously adopted its "real names" policy because Mark Zuckerberg claimed to believe that "Having two identities for yourself is an example of a lack of integrity":

https://www.zephoria.org/thoughts/archives/2010/05/14/facebook-and-radical-transparency-a-rant.html

In service to this claimed belief, Zuckerberg kicked off the "nym wars," turning himself into the sole arbiter of what each person's true name was, with predictably tragicomic consequences:

https://www.kalzumeus.com/2010/06/17/falsehoods-programmers-believe-about-names/

Facebook is, famously, one of the internet's most polluted reservoirs of toxic interpersonal conduct. That's not despite the fact that people have to use their "real" names to participate there, but because of it. After all, the people who are most vulnerable to bullying and harassment are the ones who choose pseudonyms or anonymity so that they can speak freely. Forcing people to use their "real names" means that the most powerful bullies speak with impunity, and their victims are faced with the choice of retreat or being targeted offline.

This can be a matter of life and death. Cambodian dictator Hun Sen uses Facebook's real names policy to force dissidents to unmask themselves, which exposes them to arbitrary detention, torture, and extrajudicial killing. For members of the Cambodian diaspora, the choice is to unmask themselves or expose their family back home to retaliation:

https://www.buzzfeednews.com/article/meghara/facebook-cambodia-democracy

Some of the biggest internet fuckwads I've ever met – and I've met some big ones! – were utterly unashamed about using their real names. Some of the nicest people I know online have never told me their offline names. Greater internet fuckwad theory is just plain wrong.

But that doesn't mean that anonymity is totally harmless. There is a category of person who reliably uses a certain, specific kind of anonymity to do vicious things that inflicts serious harm on whole swathes of people: corporate bullies.

Take Tinyletter. Tinyletter is a beloved newsletter app that was created to help people who just wanted to talk to others, without a thought to going viral or getting rich. It was sold to Mailchimp, which was sold to Intuit, who killed it:

https://www.theverge.com/24085737/tinyletter-mailchimp-shut-down-email-newsletters

Tinyletter was a perfect little gem of a service. It cost almost nothing to run, and made an enormous number of peoples' lives better every day. Shutting it down was an act of corporate depravity by some faceless Intuit manager who woke up one day and said "Fuck all those people. Just fuck them."

No one knows who that person was. That person will never have to look those people in the eyes – those people whose lives were made poorer for that Intuit executive's indifference. That person is the greater fuckwad, and that fuckwaddery depends on their anonymity.

Or take @Pixsy, a corporate shakedown outfit that helps copyleft trolls trick people into making tiny errors in Creative Commons attributions and then intimidates them into handing over thousands of dollars:

https://pluralistic.net/2022/01/24/a-bug-in-early-creative-commons-licenses-has-enabled-a-new-breed-of-superpredator/

Copyleft trolling is an absolutely depraved practice, a petty grift practiced by greedy fuckwads who are completely indifferent to the harm they cause – even if it means bankrupting volunteer-run nonprofits for a buck:

https://pluralistic.net/2023/04/02/commafuckers-versus-the-commons/

Pixsy claims that it is proud of its work "defending artists' rights," but when I named the personnel who signed their names to these profoundly unethical legal threats, Pixsy CEO Kain Jones threatened to sue me:

https://pluralistic.net/2022/02/13/an-open-letter-to-pixsy-ceo-kain-jones-who-keeps-sending-me-legal-threats/

The expectation of corporate anonymity runs deep and the press is surprisingly complicit. I once spent weeks working on an investigative story about a multinational corporation's practices. I spent hours on the phone with the company's VP of communications, over the course of many calls. When we were done, they said, "Now, of course, you can't name me in the article. All of that has to be attributed to 'a spokesperson.'"

I was baffled. Nothing this person said was a secret. They weren't blowing the whistle. They weren't leaking secrets. They were a corporate official, telling me the official corporate line. But they wouldn't sign their name to it.

I wrote an article about for the Guardian. It was the only Guardian column any of my editors there ever rejected, in more than a decade of writing for them:

https://memex.craphound.com/2012/05/14/anodyne-anonymity/

Given the press's deference to this anodyne anonymity, it's no wonder that official spokespeople expect this kind of anonymity. I routinely receive emails from corporate spokespeople disputing my characterization of their employer's conduct, but insisting that I not attribute their dubious – and often blatantly false – statements to them by name.

These are the greater corporate fuckwads, who commit their sins from behind a veil of anonymity. That brand of bloodless viciousness, depravity and fraud absolutely depends on anonymity.

Mark Zuckerberg claimed that "multiple identities" enabled bad behavior – as though it was somehow healthy for people to relate to their bosses, lovers, parents, toddlers and barbers in exactly the same way. Zuckerberg's motivation was utterly transparent: having "multiple identities" doesn't mean you "lack integrity" – it just makes it harder to target you for ads.

But Zuckerberg couldn't enshittify Facebook on his own. For that, he relies on a legion of anonymous Facebook managers. Some of these people undoubtably speak up for Facebook users' interests when their colleagues propose putting them in harm's way for the sake of some arbitrary KPI. But the ones who are making those mean little decisions? They absolutely rely on anonymity to do their dirty work.

Name your price for 18 of my DRM-free ebooks and support the Electronic Frontier Foundation with the Humble Cory Doctorow Bundle.

If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:

https://pluralistic.net/2024/03/04/greater-corporate-fuckward-theory/#counterintuit-ive

[robpegoraro]

Weekly output: Virginia tax filing, Android 16, Disney and Universal v. Midjourney

[pell-software]

Heads Up, Intuit Users!

Quick update for everyone using Intuit integrations: they're rolling out some changes to their developer program starting July 28, 2025.

This means new partner tiers and a shift to consumption-based API pricing. Basically, how your integrations talk to Intuit is getting a little tweak!

But don't stress! Pell Software has your back. 😉

We're already on top of this. Our team is proactively monitoring API usage for all your integrations to make sure everything keeps running smoothly. If anything needs adjusting, we'll be in touch to work it out together!

And there's exciting news too! 🚀

Intuit is also launching new APIs like Payroll Compensation and a new Projects API. These could seriously level up your current integrations! We're looking into how these new tools can add even more value for you.

Got questions? Drop them in the comments or head over to our site to learn more about how we keep your business integrations running flawlessly!

➡️ https://www.pellsoftware.com/