#MS Dynamics CRM Route Planning Solution

[maplyticsbingmap-blog]

Route Optimization feature of Maplytics helps Dynamics CRM user to meet multiple customers within less time. Dynamics 365 users can save scheduled routes as a Dynamics CRM activity, that can be shared by an email. By using Save and Share route functionality, sales reps can schedule multiple appointments with customers, create an optimized route for it, and share it with his associate field sales person via email.

[inogic]

Maplytics is an integration solution between Dynamics CRM/365 and Bing Maps which allows plotting all Dynamics CRM records on a map and get the optimized route to attend more meetings in short time by route mapping features.

[aspiresoftware-consultancy]

Build Customer Relationships using Microsoft Dynamics CRM

Microsoft Dynamics CRM is a dynamic platform that helps you plan and execute marketing and sales campaigns based on insights and market trends. Apart from these functions, this platform also helps you build a strong relationship with your customers. When you avail Microsoft Dynamics development services, you can customise the customer service functional module based on the needs and requirements of your business.

 MS CRM software tool is an IIS-based web application that supports the customer support team by providing real-time insights and updates.

 What are the various functions of the Microsoft CRM tool?

 CRM allows you to communicate with customers on any device or channel

This versatile tool lets you engage with clients on different social media platforms. The use of intelligent AI also allows you to use bots to respond to the most commonly asked questions by customers automatically. The intelligent framework integrates different communication channels and also routes cases from one channel to another to get the right answers for the customer queries.  

 Find problems before customers do

Customer service is becoming more proactive and less of problem solving. Predictive care option allows you to analyse data derived from various sources to predict possible issues before they blow into huge proportions.

 Offer personalised customer services

Intelligent automation allows the tool to gather relevant information regarding customer behaviour, which can be used to offer personalised customer services. Agent-facing bots gather relevant information from customers allowing you to make the right recommendations to your website visitor.

 Convert data into insightful information

Microsoft CRM software tool not just gathers relevant information regarding customer interaction on the website and the brand presence across various platforms. Data gathered from survey forms, discussion forums, social media platforms and by social listening is converted into insights and trends that help you identify customer behaviour.  You can use this info to create an agile support model and allocate your staff and resource accordingly.

 Want to step up your customer relationship management? You can use Microsoft CRM development tool. Aspire Software Consultancy offers customised technology solutions based on your business needs and requirements. You can talk to our Microsoft Dynamics CRM Consultant to set up, implement and train your team in using this dynamic software platform. Contact us for more details.

[maplyticsbingmap-blog]

Maplytics provides a comprehensive route planning and management capabilities. Users can plot their appointments for the day based on priority and add the data points to a route individually using the contextual menu or simultaneously using the 'Add to Route' mass action. The user can choose the mode of transport like Driving, Walking, or Transit to view the route. The user also has the option to select the distance parameter (miles or kilometers), whether the route should be created for shortest distance or time, optimized directions which select the best possible route, avoid highways and toll roads, and whether to display live traffic data on the map. Once the route is created, the user has the option to save the route, share the route with other users or email on the phone for on the go routes, and print the route for offline use.

[maplyticsbingmap-blog]

Maplytics provides a comprehensive route planning and management capabilities. Users can plot their appointments for the day based on priority and add the data points to a route individually using the contextual menu or simultaneously using the 'Add to Route' mass action. The route should be created for shortest distance or time, optimized directions which select the best possible route, avoid highways and toll roads, and whether to display live traffic data on the map.

[maplyticsbingmap-blog]

Optimized Route Dynamics 365

Maplytics provides a comprehensive route planning and management capability. Users can add the data points to a route individually using the contextual menu or simultaneously using the 'Add to Route' mass action. The user has several options like selecting whether the route should be optimized for shortest distance or time and whether to display live traffic data on the map, etc. Redirect to Google Maps: Users have the option to save and share the route with other users and access it on Dynamics 365 App for Mobile and Tablets for turn by turn navigation and redirection to Google Maps or Waze app on their mobile device. Along the Route Search: Users can also find the records that are in the distance along the route. For this, users need to add value for the distance and Maplytics will plot all the records that fall in the defined distance along that route.