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A Comprehensive Guide to SIP Trunking Solutions for Businesses
In the fast-paced world of modern business, effective communication is key to success. Many organizations are turning to innovative technologies to streamline their communication processes, and SIP trunking has emerged as a robust solution. SIP trunking service and solutions offers a scalable and cost-effective way for businesses to optimize their communication infrastructure. In this Voxvalley, we will explore the benefits of SIP trunking and how it can be a game-changer for your business.
Understanding SIP Trunking:
SIP trunking is a technology that enables the transmission of voice and other communication services over the internet, rather than traditional phone lines. Unlike traditional methods, SIP trunking leverages the power of the internet to facilitate real-time communication, making it a versatile and efficient solution for businesses of all sizes.
Cost Savings and Scalability:
One of the primary advantages of SIP trunking is its cost-effectiveness. By utilizing the internet for communication, businesses can significantly reduce their telecom expenses associated with traditional phone lines. SIP trunking allows for flexibility in scaling communication channels up or down based on business needs, providing a more cost-efficient and adaptable solution compared to traditional telephony.
Enhanced Business Continuity:
In the event of a disaster or unexpected outage, maintaining communication is crucial for business continuity. SIP trunking solution for business offers built-in redundancy and failover capabilities, ensuring that your business remains connected even in challenging circumstances. This feature enhances reliability and minimizes the impact of disruptions on your day-to-day operations.
Geographical Flexibility:
SIP trunking enables businesses to establish a virtual presence in multiple geographic locations without the need for physical infrastructure. This geographical flexibility allows for easier expansion into new markets and facilitates seamless communication between remote offices. Whether your team is spread across different cities or countries, SIP trunking service and solutions in Europe ensures unified and efficient communication.
Integration with Unified Communications:
Incorporating SIP trunking into your communication strategy can seamlessly integrate with Unified Communications (UC) platforms. This integration enhances collaboration by providing a unified interface for various communication channels, including voice, video, messaging, and more. The synergy between SIP trunking and UC results in a comprehensive solution that optimizes internal and external communication.
In the ever-evolving landscape of business communication, SIP trunk solution stands out as a powerful solution that offers cost savings, scalability, enhanced continuity, geographical flexibility, and integration with unified communications. As businesses continue to prioritize efficiency and flexibility, adopting SIP trunking can be a strategic move to optimize communication infrastructure and stay ahead in today's competitive markets.
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SIP Trunking Market: Revolutionizing Business Communication
Session Initiation Protocol, or in short SIP trunking is the technology that allows business organizations to switch from PSTN lines to the VoIP solution. It's the trendsetter that has revolutionized the face of business communication. SIP trunking is revolutionizing communication in the business world with many advantages relating to lower costs, flexibility, and improved features.
The market value of SIP Trunking Market will have an end value of US$ 36.74 billion at 2031, while it will grow at a CAGR of 12.9% from 2023 to 2031
Market Summary
The SIP trunking market is growing steadily. This growth is spurred by a rise in the adoption of cloud-based communication solutions and other needs for having cost-effective and scalable systems with increased demand for features like video conferencing and unified communications.
Key Drivers of the Market
Several factors drive the expansion of the SIP trunking market. They include cost savings and flexibility/scalability. Savings: Generally, SIP trunking saves much more money than traditional PSTN lines are for businesses making a lot of calls. It is also beneficial to scale up or down with changing business needs without spending an extra hardware or infrastructure on SIP trunking.
• Sophisticated Feature Sets: SIP trunking enables organizations to leverage more advanced feature sets comprising call recording, voicemail-to-email, and integration with other business applications.
• Better QoS: SIP trunking enables better quality of calls, encompassed by higher audio clarity and lower call drops
Market Segmentation
The SIP trunking market is segmented on different parameters:
• Deployment Mode:
Cloud Based
On-Premise
• End-User:
Small and Medium-Sized Enterprises (SMEs)
Large Enterprises
• Geography:
North America
Europe
ASIA-Pacific
Latin America
Middle East and Africa
Market Trends
• SIP trunking is rapidly integrating with UCC solutions for an all-inclusive communication platform
• Software-Defined Wide Area Networks (SD-WAN): SD-WAN may potentially help in optimizing the network performance as well as reliability of SIP trunking services
• Increase in Security Solutions: Corporate communications holding confidential data should be completely secure.
• Hybrid Model Expanding Requirements: SIP trunking provides remote and hybrid workforces with a seamless method of communication between the employees.
Key Players
In the market for SIP trunking, some of the major players lead the way:
• Cisco Systems: It is one of the top companies that offers network solutions and communications in one.
• Microsoft: The company offers the customer SIP trunking besides Microsoft Teams.
• RingCentral: The company provides cloud-based communication and a collaboration solution.
• Vonage: It is a global communications platform.
• 8x8: It is a company offering solutions in cloud communications.
Prospects in the Future
It is promising for the SIP trunking market, as growth in the coming years will be seen. SIP trunking is expected to increase as business solutions are mostly deployed in cloud and the use of digital transformation is widespread across various companies.
On the other hand, there are challenges such as network reliability, security issues, and an increasing need for skilled IT professionals; these factors might pose a hindrance to market growth. Mitigating these challenges and implementing next-generation technologies will drive the SIP trunking market further and help meet the needs of businesses across the world.
Frequently Asked Questions:
1. What is SIP trunking?
SIP trunking is a technology that enables businesses to replace the PSTN lines with a VoIP-based communication system.
2. Advantages of SIP trunking.
SIP trunking boasts of several advantages including, cost-effectiveness, flexibility, scalability, advanced features as well as quality of service.
3. How does SIP trunking work?
SIP trunking sends voice and data traffic over the internet, thus eliminating physical phone lines
4. Challenges in the SIP trunking market.
These challenges include issues of network reliability, security issues, as well as a high demand for IT professionals.
5. How will the market of SIP trunking be in the future?
The future of SIP trunking is bright as the adoption of cloud services is increasing and the on-demand features of communications are gaining attention.
Author's Bio:
Nilesh Shinde
Senior Market Research expert at The Insight Partners
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MG60-Two Port TEC Approved E1 T1 Gateway Providers in India: Enhancing Telecom Connectivity
In today’s fast-paced world, businesses and enterprises rely on seamless communication to maintain efficiency and customer satisfaction. A MG60-Two Port TEC Approved E1 T1 Gateway Providers in India is a crucial component for organizations seeking reliable and cost-effective telecommunication solutions. These gateways facilitate smooth data and voice transmission, ensuring high-quality communication across various networks.
What is an MG60-Two Port E1 T1 Gateway?
An MG60-Two Port E1 T1 Gateway is a telecommunication device that converts digital signals between traditional Public Switched Telephone Networks (PSTN) and Voice over Internet Protocol (VoIP) systems. The E1 standard is primarily used in Europe and Asia, whereas T1 is commonly found in North America and Japan. These gateways help businesses integrate legacy telephony systems with modern IP-based communication networks.
Importance of TEC Approval
In India, the MG60-Two Port TEC Approved E1 T1 Gateway Providers in India ensures that the device complies with the Telecommunications Engineering Centre (TEC) standards. TEC certification guarantees that the gateway meets regulatory requirements, ensuring superior performance, security, and reliability. By opting for a TEC-approved gateway, businesses can be assured of:
Seamless interoperability with Indian telecom networks
Compliance with government regulations
Enhanced security and reliability
Superior call quality and reduced latency
Key Features of MG60-Two Port TEC Approved E1 T1 Gateway
A MG60-Two Port TEC Approved E1 T1 Gateway Providers in India comes with various features designed to enhance telecommunication infrastructure, including:
1. High Call Capacity
These gateways support multiple concurrent calls, making them ideal for call centers, enterprises, and telecom service providers.
2. Superior Voice Quality
Advanced echo cancellation and noise reduction features ensure crystal-clear voice transmission.
3. Secure Connectivity
With encryption protocols and firewall support, businesses can safeguard their communication networks from cyber threats.
4. Easy Integration
These gateways seamlessly integrate with PBX systems, SIP trunks, and VoIP platforms, enhancing operational efficiency.
5. Scalability
Businesses can expand their telecommunication infrastructure effortlessly with modular gateway configurations.
Benefits of Using MG60-Two Port TEC Approved E1 T1 Gateway Providers in India
1. Cost Savings
Businesses can reduce telephony costs by leveraging VoIP technology while maintaining high-quality communication.
2. Improved Communication Reliability
With robust network support and failover mechanisms, businesses can experience minimal downtime and uninterrupted communication.
3. Regulatory Compliance
Using TEC-certified gateways ensures compliance with Indian telecom regulations, avoiding legal and operational risks.
4. Seamless Migration to VoIP
Organizations using legacy phone systems can transition to VoIP smoothly, optimizing their telecom infrastructure.
Applications of MG60-Two Port E1 T1 Gateway
Call Centers: Enables efficient handling of inbound and outbound calls.
Enterprises: Supports internal and external communication across multiple branches.
Telecom Service Providers: Enhances the service quality of VoIP-based communication solutions.
Government Institutions: Ensures secure and reliable communication channels for various departments.
Choosing the Right MG60-Two Port TEC Approved E1 T1 Gateway Providers in India
When selecting a gateway, businesses should consider factors like:
Number of ports required
Compatibility with existing infrastructure
Security features and encryption support
Scalability options for future expansion
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Voice Over Internet Protocol Market Outlook: Growth, Share, Value, Size, and Trends
"Voice Over Internet Protocol Market Size And Forecast by 2028
Data Bridge Market Research analyses that the voice over internet protocol market would exhibit a CAGR of 12.00% for the forecast period. Rising demand for cloud based voice over internet protocol solutions and increasing adoption of voice over internet protocol by small and medium scale enterprises are the major factors attributable to the growth of voice over internet protocol market. This signifies that, the global voice over internet protocol market would stand tall by USD 106.4 billion by the year 2028
The global Voice Over Internet Protocol Market study presents a comprehensive analysis of the industry's landscape, focusing on evolving market dynamics, emerging trends, and the competitive framework. At the core of this analysis lies a detailed examination of the leading companies that play a pivotal role in shaping the market. These organizations not only define industry standards but also drive innovation, catering to consumer demands and aligning with global trends. The report highlights their contributions, offering a clear view of the competitive intensity within the market.
Get a Sample PDF of Report - https://www.databridgemarketresearch.com/request-a-sample/?dbmr=global-voice-over-internet-protocol-market
Which are the top companies operating in the Voice Over Internet Protocol Market?
The Top 10 Companies in Voice Over Internet Protocol Market include leading industry players that have established a strong presence through innovation, quality products, and strategic partnerships. These companies dominate the market by leveraging advanced technologies, extensive distribution networks, and a deep understanding of consumer needs. Their market leadership is often driven by significant investments in research and development, as well as their ability to adapt to changing market trends and consumer demands.
**Segments**
- Based on Type: - Integrated Access/Session Initiation Protocol (SIP) Trunking - Hosted IP Telephony
- Based on Access Type: - Phone-to-Phone - Computer-to-Computer - Computer-to-Phone
- Based on End-User: - Corporate Consumers - Small and Medium Enterprises (SMEs) - Residential Consumers
- Based on Region: - North America - Europe - Asia-Pacific - South America - Middle East & Africa
The Voice Over Internet Protocol (VoIP) market can be segmented based on various factors. One key segmentation is by type, where the market is divided into Integrated Access/Session Initiation Protocol (SIP) Trunking and Hosted IP Telephony solutions. Additionally, VoIP services can be categorized based on access type, including Phone-to-Phone, Computer-to-Computer, and Computer-to-Phone communication. Another crucial segmentation is by end-users, with the market catering to Corporate Consumers, Small and Medium Enterprises (SMEs), and Residential Consumers. Geographically, the VoIP market can be segmented into regions such as North America, Europe, Asia-Pacific, South America, and the Middle East & Africa.
**Market Players**
- Cisco Systems, Inc. - AT&T Inc. - Avaya Inc. - Microsoft Corporation - IBM Corporation - Huawei Technologies Co., Ltd. - Verizon Communications Inc. - Polycom, Inc. - Mitel Networks Corp. - Alcatel-Lucent - Vonage Holdings Corp. - RingCentral, Inc.
Various leading players contribute to the competitive landscape of the Voice Over Internet Protocol (VoIP) market. Companies such as Cisco Systems, AT&T, Avaya, Microsoft, and IBM are prominent players in offering VoIP solutions and services. Additionally, Huawei, Verizon, Polycom, Mitel Networks, and Alcatel-Lucent are key players in this market segment. Other notable companies like Vonage Holdings and RingCentral also play significant roles in providing VoIP services to a wide range of clientele.
https://www.databridgemarketresearch.com/reports/global-voice-over-internet-protocol-market The Voice Over Internet Protocol (VoIP) market continues to witness significant growth and evolution, driven by technological advancements and the increasing demand for cost-effective communication solutions. One emerging trend in the VoIP market is the rising adoption of Integrated Access/Session Initiation Protocol (SIP) Trunking services. Integrated SIP trunking enables businesses to streamline their communication infrastructure, leading to improved efficiency and reduced costs. Hosted IP Telephony solutions are also gaining traction among enterprises looking for scalable and flexible communication offerings that can adapt to their changing needs seamlessly.
In terms of access type segmentation, the Phone-to-Phone communication segment remains a fundamental aspect of VoIP services, particularly in facilitating traditional voice calls over the internet. However, there is a noticeable shift towards Computer-to-Computer and Computer-to-Phone communication channels, driven by the growing reliance on digital devices and the increasing popularity of remote work environments. These access types cater to diverse user preferences and communication requirements, further expanding the scope of VoIP solutions in the market.
The segmentation based on end-users underscores the diverse customer base that leverages VoIP services. Corporate Consumers continue to be a significant market segment, as businesses prioritize efficient and reliable communication solutions to support their operations effectively. The Small and Medium Enterprises (SMEs) segment presents a substantial growth opportunity for VoIP providers, offering tailored communication services that align with the specific needs and budget constraints of smaller organizations. Residential Consumers also form a critical part of the VoIP market, with individuals seeking cost-efficient and feature-rich voice communication options for personal use.
On a regional level, North America and Europe dominate the VoIP market due to the high adoption rates of advanced communication technologies and the presence of key market players in these regions. Asia-Pacific represents a rapidly growing market for VoIP services, driven by the expanding digital infrastructure and the increasing acceptance of cloud-based communication solutions. South America and the Middle East & Africa regions are also witnessing a gradual uptake of VoIP technologies, supported by initiatives to modernize telecommunication networks and enhance connectivity across these regions.
In conclusion, the Voice Over Internet Protocol (VoIP) market presents a dynamic landscape characterized by evolving technology trends, diverse end-user segments, and expanding geographical reach. The market players, including industry giants like Cisco Systems, AT&T, and Microsoft, as well as up-and-coming providers such as RingCentral and Vonage Holdings, contribute to the competitiveness and innovation within the VoIP market. As businesses and consumers continue to prioritize scalable, reliable, and cost-effective communication solutions, the VoIP market is poised for sustained growth and transformation in the coming years.**Segments**
Global Voice Over Internet Protocol Market, By Type: - Integrated Access/SIP Trunking - Managed IP PBX - Hosted IP PBX
Access Type: - Phone-To-Phone - Computer-To-Computer - Computer-To-Phone
Call Type: - International Calls - Domestic Calls - Interactive Assessments
Medium: - Fixed - Mobile
End Use: - Consumer - Small and Medium Scale Enterprises - Large Enterprises
Application: - IT and Telecom - Banking Financial Services and Insurance - Healthcare - Government and Public Sector - Retail - Education - Hospitality - Others
Country: - U.S. - Canada - Mexico - Brazil - Argentina - Rest of South America - Germany - Italy - U.K. - France - Spain - Netherlands - Belgium - Switzerland - Turkey - Russia - Rest of Europe - Japan - China - India - South Korea - Australia - Singapore - Malaysia - Thailand - Indonesia - Philippines - Rest of Asia-Pacific - South Africa - Saudi Arabia - U.A.E - Israel - Egypt - Rest of Middle East and Africa
Industry Trends and Forecast to 2028
**Market Players**
The major players covered in the voice over internet protocol market report are Google LLC, Cisco Systems, Inc., Microsoft, 8x8, Inc., ALE International, ALE USA Inc., AT&T Intellectual Property, Avaya Inc., Citrix Systems, Inc., Deutsche Telekom AG, Huawei Technologies Co., Ltd., GoTo, Nextiva, RingCentral, Inc., Mitel Networks Corp., Telecom Italia, Orange Business Services, Ribbon Communications Operating Company, Inc., Telenor Group, Verizon, and Vonage among other domestic and global players. Market share data is available for Global, North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA), and South America separately. DBMR analysts understand competitive strengths and provide competitive analysis for each competitor separately.
The Voice Over Internet Protocol (VoIP) market is experiencing robust growth driven by technological advancements and the increasing demand for efficient communication solutions. Integrated Access/SIP Trunking and Managed/Hosted IP PBX are key segments of the market, catering to a variety of access types, call types, and end-users across different regions globally. The rising adoption of VoIP services in diverse applications such as IT & Telecom, BFSI, healthcare, government, retail, education, and hospitality is fueling market expansion. The market players, including industry giants like Google, Cisco, Microsoft, and AT&T, are continuously innovating to meet the evolving needs of consumers and enterprises, ensuring a competitive landscape that fosters growth and development in the VoIP market.
North America and Europe maintain dominance in the VoIP market due to established technological infrastructure and the presence of key market players in these regions. However, the Asia-Pacific region is witnessing significant growth attributed to rapid digital transformation and the adoption of cloud-based communication solutions. As the market continues to evolve, diversify, and expand across regions and industry verticals, the VoIP market is expected to witness sustained growth and innovation, propelling the industry forward towards a digital future with enhanced communication capabilities and seamless connectivity.
Explore Further Details about This Research Voice Over Internet Protocol Market Report https://www.databridgemarketresearch.com/reports/global-voice-over-internet-protocol-market
Key Insights from the Global Voice Over Internet Protocol Market :
Comprehensive Market Overview: The Voice Over Internet Protocol Market is witnessing strong growth driven by increasing demand and technological advancements.
Industry Trends and Projections: Key trends include automation, sustainability, and a shift towards digital solutions, with a projected CAGR of X%.
Emerging Opportunities: Opportunities are emerging in green technologies, personalized services, and untapped geographical regions.
Focus on R&D: Companies are heavily investing in R&D to drive innovation, especially in AI, IoT, and sustainable solutions.
Leading Player Profiles: Dominant players like Company A and Company B lead the market with robust portfolios and global reach.
Market Composition: The market is fragmented, with a mix of established companies and innovative startups.
Revenue Growth: Revenue in the Voice Over Internet Protocol Market is steadily increasing, fueled by rising consumer demand and expanding commercial applications.
Commercial Opportunities: Commercial opportunities lie in entering emerging markets, digital expansion, and forming strategic partnerships.
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Enterprise Session Border Controller Market Research Report 2023-2033: Shaping Secure and Efficient Communication
In a rapidly evolving digital landscape, efficient and secure communication is the lifeblood of modern enterprises. The Enterprise Session Border Controller (E-SBC) market is poised for significant growth as businesses increasingly rely on these critical devices to safeguard their communication networks and ensure seamless connectivity. This article explores the key findings and insights from the Enterprise Session Border Controller Market Research Report for the years 2023-2033, shedding light on the trends and opportunities that will shape the industry's future.
Understanding Enterprise Session Border Controllers (E-SBCs)
Enterprise Session Border Controllers (E-SBCs) are network devices that play a pivotal role in managing real-time communication sessions. They facilitate secure and efficient voice, video, and data transmission within an enterprise's communication network while protecting against security threats and ensuring Quality of Service (QoS). E-SBCs are commonly used in Voice over IP (VoIP) and Unified Communications (UC) deployments.
Key Market Trends and Drivers
1. Rising Demand for Unified Communications
Unified Communications (UC) platforms, which integrate various communication channels like voice, video, and messaging, are becoming indispensable for modern enterprises. E-SBCs are crucial in ensuring the seamless and secure operation of these UC solutions, driving their adoption.
2. Security Concerns and Regulatory Compliance
Data breaches and cybersecurity threats continue to be a top concern for businesses. E-SBCs act as a security gateway, protecting against threats such as Distributed Denial of Service (DDoS) attacks and eavesdropping. Additionally, they assist in maintaining compliance with data protection and privacy regulations, further fueling their demand.
3. Cloud-Based Communication Services
The adoption of cloud-based communication services, including hosted VoIP and UCaaS (Unified Communications as a Service), is on the rise. E-SBCs play a vital role in securing and enabling these services, making them essential components of the cloud communications ecosystem.
4. Remote Work and Hybrid Work Models
The shift towards remote and hybrid work models has accelerated the need for secure and reliable communication tools. E-SBCs support remote access and ensure that employees can connect securely to the corporate network from anywhere, contributing to the adaptability of modern work environments.
5. Scalability and Flexibility
Scalability and flexibility are essential considerations for enterprises. E-SBCs are designed to accommodate the growth of communication networks, making it easier for businesses to adapt to changing communication needs.
Technological Advancements
Several technological advancements are shaping the E-SBC market:
1. AI and Machine Learning
AI and machine learning algorithms are being integrated into E-SBCs to enhance threat detection and response. These technologies can identify and mitigate security threats in real-time, improving network security.
2. Cloud Integration
E-SBCs are increasingly offered as cloud-based services, providing scalability and cost-effectiveness. This trend aligns with the broader shift towards cloud communications.
3. SIP Trunking
The adoption of SIP (Session Initiation Protocol) trunking is growing due to its cost-efficiency and flexibility. E-SBCs are critical in enabling secure SIP trunk connections, ensuring smooth voice and data traffic.
Regional Market Analysis
The adoption of E-SBCs varies by region. North America and Europe are traditionally strong markets, driven by the presence of large enterprises and robust regulatory environments. The Asia-Pacific region, with its growing number of businesses and rapid digital transformation, is emerging as a significant market for E-SBCs.
Challenges and Opportunities
The E-SBC market faces challenges related to the complexity of communication networks, interoperability issues, and the need for skilled personnel to manage these devices effectively. However, these challenges also present opportunities for service providers and E-SBC manufacturers to offer simplified, managed solutions.
Conclusion
The Enterprise Session Border Controller market is poised for remarkable growth as enterprises continue to prioritize secure and efficient communication. E-SBCs have evolved into critical components of modern communication networks, enabling the adoption of unified communications, ensuring regulatory compliance, and protecting against security threats.
Technological advancements, including AI integration and cloud-based services, will further enhance the capabilities of E-SBCs. To remain competitive, businesses must adapt to the evolving communication landscape and invest in robust E-SBC solutions that safeguard their communication networks while enabling seamless connectivity in an increasingly digital world. E-SBCs are not just a tool for secure communication; they are the gatekeepers to the future of enterprise communication and collaboration.
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VoIP Services Market Analysis & Opportunity Outlook 2030
Research Nester released a report titled “VoIP Services Market: Global Demand Analysis & Opportunity Outlook 2030”which delivers detailed overview of the global VoIP services market in terms of market segmentation by type, end-user, and by region.
Further, for the in-depth analysis, the report encompasses the industry growth indicators, restraints, supply and demand risk, along with detailed discussion on current and future market trends that are associated with the growth of the market.
The global VoIP services market is projected to grow with a moderate CAGR during the forecast period, i.e., 2022-2030, on account of the rise in adoption of cloud-based VoIP services by many enterprises, and the growing necessity to enhance organizational productivity and efficiency. In addition, VoIP services offer various economic communication solutions for businesses such as audio and video conferencing, screen-sharing, interactive voice response, automated attendants, and others.The growing integration of internet technologies is also projected to contribute majorly to the market growth in the upcoming years.
The market is segmented by type and end-user. By type, the SIP trunks segment is anticipated to hold the largest share by the end of the forecast period owing to the diverse applications of SIP trunks, such as allowing VoIP users to benefit from shared lines and increase their communication flexibility. Furthermore, on the basis of end-user, the IT & telecom segment is expected to grow significantly in view of the rapid rise in the use of VoIP services in the IT & telecom industry for solving customer queries efficiently, evaluating key metrics using call analytics, and handling high call traffic.
On the basis of region, the global VoIP services market is segmented into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa, out of which, Asia Pacific’s market is projected to grow at the highest CAGR throughout the forecast period owing to the rise in the number of users of smartphone and internet, and escalating emphasis of businesses to provide mobile VoIP solutions in China and India. Moreover, the market in North America is anticipated to hold the largest share during the forecast period attributing to the adoption of VoIP services at a relatively higher pace by education, healthcare, and other end-users in the region.
Rise in Adoption of Cloud-Based VoIP Services by a Wide Range of Enterprises to Drive Market Growth
Globally, there have been concentrated efforts at the governmental level to encourage developments in wireless communication infrastructure, including the adoption of hybrid cloud communication utilizing the growing internet penetration. Companies are deploying VoIP services to increase productivity and agility within the organization and ensure secure communication. These are considered to be the crucial factors expected to boost market growth in the upcoming years.
However, the doubts related to data privacy and service quality are some of the factors that are estimated to restrain market growth in the near future.
This report also provides the existing competitive scenario of some of the key players of the global VoIP services market, which includes company profiling of AT&T Inc., Avaya Inc., Cisco Systems, Inc., Microsoft Corporation, Nextiva, Inc., Deutsche Telekom AG, Orange Business Services, 8×8, Inc., RingCentral, Inc., and others. The profiling enfolds key information of the companies, which encompasses business overview, products and services, key financials, and recent news and developments. On the whole, the report depicts detailed overview of the global VoIP services market that will help industry consultants, equipment manufacturers, existing players searching for expansion opportunities, new players searching possibilities, and other stakeholders to align their market centric strategies according to the ongoing and expected trends in the future.
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SIP Trunking Services Market to Partake Significant Development during 2031
The global SIP trunking services market is projected to reach the value of US$ 35.5 Bn by 2030. The SIP trunking services market is projected to expand at a CAGR of ~13% from 2020 to 2030. The expansion of the SIP trunking services market can be attributed to growing cloud-based SIP trunking services and the replacement of traditional ISDN. North America is anticipated to lead the global SIP trunking services market in terms of revenue, followed by Europe, during the forecast period.
Rise in Bring Your Own Device (BYOD): An Opportunity for Global Market
The rise in the use of smartphones and personal laptops at workplaces is a major trend enabling greater mobility and flexibility for employees to work from anywhere and at any time. This also aids organizations by reducing their hardware and service costs. Furthermore, increasing popularity of the cloud and widespread use of the Internet of Things (IoT) have added to the BYOD trend at workplaces.
SIP trunk service providers are offering services to support devices such as laptops, smartphones, and other devices that support SIP.
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SIP Trunking Services: Market Segmentation
The global SIP trunking services market has been segmented based on deployment, enterprise size, end user, and region. In terms of deployment, the SIP trunking services market has been segmented into hosted and on-premise. Based on enterprise size, the market has been categorized into small & medium enterprise and large enterprise. The end user segment of the SIP trunking services market has been divided into BFSI, IT & telecom, retail, government, healthcare, education, media & entertainment, and others.
SIP Trunking Services Market: Regional Outlook
The global SIP trunking services market has been divided into North America, Europe, Asia Pacific, Middle East & Africa, and South America. North America dominates the global SIP trunking services market, and accounted for ~37% market share in 2019. It is likely to maintain its dominance during the forecast period. The SIP trunking services market in North America is estimated to expand at a CAGR of 12.4% during the forecast period.
The SIP trunking services market in Asia Pacific is projected to expand at the fastest CAGR of 14.4% during the forecast period due to rising presence for cloud-based SIP trunking solutions. The SIP trunking services market in Europe and South America is expected to expand moderately during the forecast period.
The report provides in-depth segment analysis of the global SIP trunking services market, thereby providing valuable insights at macro as well as micro levels. The analysis of major countries which offer considerable opportunities or account for significant share has also been included as part of the geographic analysis of the SIP trunking services market.
SIP Trunking Services Market: Competition Dynamics
The research study includes profiles of leading companies operating in the global SIP trunking services market. Key players profiled in the report include AT&T Inc., CenturyLink, Inc., NTT Communications Corporation, Tata Communications Ltd., Verizon Communications, Inc., Vodafone Group Plc, and others.
Global SIP Trunking Services Market: Segmentation
SIP Trunking Services Market, by Deployment
Hosted
On-premise
SIP Trunking Services Market, by Enterprise Size
Small & Medium Enterprise
Large Enterprise
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SIP Trunking Services Market, by End User
BFSI
IT & Telecom
Retail
Government
Healthcare
Education
Media & Entertainment
Others
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Call Control (PBX-IP PBX) Market Set to Witness an Uptick by 2026 | MRFR
Market Overview
According to Market Research Future, the Global Call Control (PBX-IP PBX) Market has been segmented based on Product, Application, and Region.
Call control VoIP is a hosted/cloud PBX solution. PBX's are often based on software, not hardware. A modern PBX is a central system with many features to control call routing, and it connects user devices to telephone networks (in the case of true VoIP, via the internet). An IP-PBX leverages the packet-based (IP) voice network to provide call control for intra-office users on the corporate LAN. For calls with remote/branch office and external users the VoIP PBX also provides access to traditional public switched telephone network (PSTN) phone lines and/or a session initiation protocol (SIP) trunking service. The IP PBX is a software-based solution, which may be installed on a server, or purchased pre-installed as a network appliance.
By product, the market has been segmented into IP extensions and TDM extensions. A customer-premises telephone switching system that has native IP switching and a TDM switching matrix, each delivering call-processing features and functions transparently between internal extensions (stations), whether the endpoint is an IP or traditional device. Typically, an IP-enabled product starts life as a traditional PBX but is further developed to include IP capabilities. The traditional TDM switching matrix remains a part of the architecture, but a server-based processor capable of delivering voice traffic via packet switching has been added.
By application, the market has been segmented into commercial and industrial. The IP PBX telephone system is an internal telephone communication system based on an IP network and an IP PBX server. Nowadays, the IP PBX telephone system is not only used inside IP PBX system, but also widely used in industrial and public product emergency dispatch systems.
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By region, the market has been segmented into North America, Europe, Asia-Pacific, and the rest of the world. The North American region has dominated the global market in 2019 and is expected to maintain its dominance throughout the forecast period. Emergence of IoT and digitization is expected to propel the growth of call control (PBX-IP PBX) systems in this region. On the flip side, Asia-Pacific is expected to witness the fastest growth over the forecast period. Increasing trend of mobility in businesses is one of the major factors fueling the market growth.
Key Players
Some of the Prominent Players in the Call Control (PBX-IP PBX) Market include Cisco Systems, Inc., Avaya, Panasonic, Mitel, Alcatel-Lucent Enterprise, NEC Corporation, Call Control LLC, Polycom LLC, EIL Global, ERGOMAN GmbH, Voxter, Ribbon Communications Operating Company Inc., Telynx, and Telus among others.
Table of Content:
1. Executive Summary
2. Scope Of The Report
2.1. Market Definition
2.2. Scope Of The Study
2.2.1. Research Objectives
2.2.2. Assumptions & Limitations
2.3. Market Structure
3. Market Research Methodology
3.1. Research Process
3.2. Secondary Research
3.3. Primary Research
3.4. Forecast Model
4. Market Landscape
4.1. Porter’s Five Forces Analysis
4.1.1. Threat Of New Entrants
4.1.2. Bargaining Power Of Buyers
4.1.3. Threat Of Substitutes
4.1.4. Intensity Of Rivalry
4.1.5. Bargaining Power Of Suppliers
4.2. Value Chain/Supply Chain Of The Global Call Control (PBX-IP PBX) Market
5. Market Overview Of The Global Call Control (PBX-IP PBX) Market
5.1. Introduction
5.2. Growth Drivers
5.3. Market Restraints
5.4. Market Opportunities
5.5. Market Challenges
6. Global Call Control (PBX-IP PBX) Market, By Product
6.1. Introduction
6.2. IP Extensions
6.2.1. Market Estimates & Forecast, 2020–2027
6.2.2. Market Estimates & Forecast, By Region, 2020–2027
6.3. TDM Extensions
6.3.1. Market Estimates & Forecast, 2020–2027
6.3.2. Market Estimates & Forecast, By Region, 2020–2027
7. Global Call Control (PBX-IP PBX) Market, By Application
7.1. Introduction
7.2. Commercial
7.2.1. Market Estimates & Forecast, 2020–2027
7.2.2. Market Estimates & Forecast, By Region, 2020–2027
7.3. Industrial
7.3.1. Market Estimates & Forecast, 2020–2027
7.3.2. Market Estimates & Forecast, By Region, 2020–2027
8. Global Call Control (PBX-IP PBX) Market, By Region
8.1. Introduction
8.2. North America
8.2.1. Market Estimates & Forecast, By Country, 2020–2027
8.2.2. Market Estimates & Forecast, By Product, 2020–2027
8.2.3. Market Estimates & Forecast, By Application, 2020–2027
8.2.4. US
8.2.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.2.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.2.5. Canada
8.2.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.2.5.2. Market Estimates & Forecast, By Application, 2020–2027
8.2.6. Mexico
8.2.6.1. Market Estimates & Forecast, By Product, 2020–2027
8.2.6.2. Market Estimates & Forecast, By Application, 2020–2027
8.3. Europe
8.3.1. Market Estimates & Forecast, By Country, 2020–2027
8.3.2. Market Estimates & Forecast, By Product, 2020–2027
8.3.3. Market Estimates & Forecast, By Application, 2020–2027
8.3.4. UK
8.3.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.5. Germany
8.3.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.5.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.6. France
8.3.6.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.6.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.7. Italy
8.3.7.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.7.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.8. Rest Of Europe
8.3.8.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.8.2. Market Estimates & Forecast, By Application, 2020–2027
8.4. Asia-Pacific
8.4.1. Market Estimates & Forecast, By Country, 2020–2027
8.4.2. Market Estimates & Forecast, By Product, 2020–2027
8.4.3. Market Estimates & Forecast, By Application, 2020–2027
8.4.4. China
8.4.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.4.5. Japan
8.4.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.5.2. Market Estimates & Forecast, By Application, 2020–2027
8.4.6. India
8.4.6.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.6.2. Market Estimates & Forecast, By Application, 2020–2027
8.4.7. Rest Of Asia-Pacific
8.4.7.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.7.2. Market Estimates & Forecast, By Application, 2020–2027
8.5. Rest Of The World
8.5.1. Market Estimates & Forecast, By, Country, 2020–2027
8.5.2. Market Estimates & Forecast, By Product, 2020–2027
8.5.3. Market Estimates & Forecast, By Application, 2020–2027
8.5.4. The Middle East & Africa
8.5.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.5.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.5.5. South America
8.5.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.5.5.2. Market Estimates & Forecast, By Application, 2020–2027
9. Competitive Landscape
10. Company Profiles
10.1. Cisco Systems, Inc.
10.1.1. Company Overview
10.1.2. Product/Business Segment Overview
10.1.3. Financial Updates
10.1.4. Key Developments
10.1.5. SWOT Analysis
10.1.6. Key Strategies
10.2. Avaya
10.2.1. Company Overview
10.2.2. Product/Business Segment Overview
10.2.3. Financial Updates
10.2.4. Key Developments
10.2.5. SWOT Analysis
10.2.6. Key Strategies
10.3. Panasonic
10.3.1. Company Overview
10.3.2. Product/Business Segment Overview
10.3.3. Financial Updates
10.3.4. Key Developments
10.3.5. SWOT Analysis
10.3.6. Key Strategies
10.4. Mitel
10.4.1. Company Overview
10.4.2. Product/Business Segment Overview
10.4.3. Financial Updates
10.4.4. Key Developments
10.4.5. SWOT Analysis
10.4.6. Key Strategies
10.5. Alcatel-Lucent Enterprise
10.5.1. Company Overview
10.5.2. Product/Business Segment Overview
10.5.3. Financial Updates
10.5.4. Key Developments
10.5.5. SWOT Analysis
10.5.6. Key Strategies
10.6. NEC Corporation
10.6.1. Company Overview
10.6.2. Product/Business Segment Overview
10.6.3. Financial Updates
10.6.4. Key Developments
10.6.5. SWOT Analysis
10.6.6. Key Strategies
10.7. Call Control LLC
10.7.1. Company Overview
10.7.2. Product/Business Segment Overview
10.7.3. Financial Updates
10.7.4. Key Developments
10.7.5. SWOT Analysis
10.7.6. Key Strategies
10.8. Polycom LLC
10.8.1. Company Overview
10.8.2. Product/Business Segment Overview
10.8.3. Financial Updates
10.8.4. Key Developments
10.8.5. SWOT Analysis
10.8.6. Key Strategies
10.9. EIL Global
10.9.1. Company Overview
10.9.2. Product/Business Segment Overview
10.9.3. Financial Updates
10.9.4. Key Developments
10.9.5. SWOT Analysis
10.9.6. Key Strategies
10.10. ERGOMAN GmbH
10.10.1. Company Overview
10.10.2. Product/Business Segment Overview
10.10.3. Financial Updates
10.10.4. Key Developments
10.10.5. SWOT Analysis
10.10.6. Key Strategies
10.11. Voxter
10.11.1. Company Overview
10.11.2. Product/Business Segment Overview
10.11.3. Financial Updates
10.11.4. Key Developments
10.11.5. SWOT Analysis
10.11.6. Key Strategies
10.12. Ribbon Communications Operating Company Inc.
10.12.1. Company Overview
10.12.2. Product/Business Segment Overview
10.12.3. Financial Updates
10.12.4. Key Developments
10.12.5. SWOT Analysis
10.12.6. Key Strategies
10.13. Telynx
10.13.1. Company Overview
10.13.2. Product/Business Segment Overview
10.13.3. Financial Updates
10.13.4. Key Developments
10.13.5. SWOT Analysis
10.13.6. Key Strategies
10.14. Telus
10.14.1. Company Overview
10.14.2. Product/Business Segment Overview
10.14.3. Financial Updates
10.14.4. Key Developments
10.14.5. SWOT Analysis
10.14.6. Key Strategies
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Global Sip Trunking Services Market Survey Report, 2020-2027
Industry and research have freshly done a market study and published on the Sip Trunking Services by focusing the next five years as forecast years(2026)
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Global Sip Trunking Services Market 2020: Regional Segment Analysis (Regional Production Volume, Consumption Volume, Revenue, and Growth Rate 2020-2026):
• North America (United States, Canada, and Mexico)
• Europe (Germany, UK, France, Italy, Russia, Spain, and Benelux)
• Asia Pacific (China, Japan, India, Southeast Asia, and Australia)
• Latin America (Brazil, Argentina, and Colombia)
• The Middle East and Africa
Global Sip Trunking Services Market Size & Share, by Product Types :
On-premise, Hosted
Global Sip Trunking Services Market Size & Share, Applications :
BFSI, Telecom and IT, Health Care, Retail, Media and Entertainment, Government, Education
CAGR of the market during the forecast period 2020-2026
The growth of the Sip Trunking Services market
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Call Control (PBX-IP PBX) Market Subjected to Expand Moderately by 2027
Market Overview
According to Market Research Future, the Global Call Control (PBX-IP PBX) Market has been segmented based on Product, Application, and Region.
Call control VoIP is a hosted/cloud PBX solution. PBX's are often based on software, not hardware. A modern PBX is a central system with many features to control call routing, and it connects user devices to telephone networks (in the case of true VoIP, via the internet). An IP-PBX leverages the packet-based (IP) voice network to provide call control for intra-office users on the corporate LAN. For calls with remote/branch office and external users the VoIP PBX also provides access to traditional public switched telephone network (PSTN) phone lines and/or a session initiation protocol (SIP) trunking service. The IP PBX is a software-based solution, which may be installed on a server, or purchased pre-installed as a network appliance.
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By product, the market has been segmented into IP extensions and TDM extensions. A customer-premises telephone switching system that has native IP switching and a TDM switching matrix, each delivering call-processing features and functions transparently between internal extensions (stations), whether the endpoint is an IP or traditional device. Typically, an IP-enabled product starts life as a traditional PBX but is further developed to include IP capabilities. The traditional TDM switching matrix remains a part of the architecture, but a server-based processor capable of delivering voice traffic via packet switching has been added.
By application, the market has been segmented into commercial and industrial. The IP PBX telephone system is an internal telephone communication system based on an IP network and an IP PBX server. Nowadays, the IP PBX telephone system is not only used inside IP PBX system, but also widely used in industrial and public product emergency dispatch systems.
By region, the market has been segmented into North America, Europe, Asia-Pacific, and the rest of the world. The North American region has dominated the global market in 2019 and is expected to maintain its dominance throughout the forecast period. Emergence of IoT and digitization is expected to propel the growth of call control (PBX-IP PBX) systems in this region. On the flip side, Asia-Pacific is expected to witness the fastest growth over the forecast period. Increasing trend of mobility in businesses is one of the major factors fueling the market growth.
Key Players
Some of the Prominent Players in the Call Control (PBX-IP PBX) Market include Cisco Systems, Inc., Avaya, Panasonic, Mitel, Alcatel-Lucent Enterprise, NEC Corporation, Call Control LLC, Polycom LLC, EIL Global, ERGOMAN GmbH, Voxter, Ribbon Communications Operating Company Inc., Telynx, and Telus among others.
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Call Control Platform Market: Key Players and Production Information analysis
Call control is a procedure that is implemented across the telecommunication industry in order to monitor and maintain connections that have been taken place. A call control platform is generally used for inbound and outbound calls. It is used to maintain the record of call logs that take place in inbound and outbound calls. For voice over Internet Protocol (VoIP) systems, call control connection is used to control the connections between H.323 end points or between a gatekeeper and an endpoint. Call control is considered to be the most important parameter for the VoIP network. Furthermore, enterprises use call control platform in order to handle and process voice calls and video calls.
A call control platform is further used to maintain the data as per geographical location, time distribution, phone number, and recordings of phone calls. The platform comprises features such as keyword call recording, level tracking, and campaign attribution, allowing enterprises to gain insight about current trends in the call control platform and monitor the performance of a campaign. Call control platform provides advantages to small and medium enterprises such as pay per minute, pay per call, or pay per lead. Four technological methods are used in the call control platform: call number tracking, dynamic call tracking, call back function, and static number tracking. Among these features, call back function is automated through the use of specific web callback and mobile application.
Call Control Platform Market – Trends and Opportunities
Customer centric solutions and increasing number of call centers in the service sector are major drivers of the call control market. The call control platform is mainly adopted by call centers, advertisement firms, and digital marketing firms in order to maintain inbound and outbound call logs. For call center and digital marketing firms, campaign attribution is a driving factor to manage campaigns for different marketing channels.
In campaign management, a unique number is assigned to each marketing channel, through which companies can identify which marketing channels are generating more calls. Furthermore, it is also deployed across knowledge workers and cubicle workers who need the high-quality features that today’s modern business environment demand. Call control platforms enhance the reporting by providing insights gathered or extracted from call conversations. Moreover, the platform enables the companies to receive data such as number of online website visitors and their channel media.
This gives ideas to undertake strategic changes in campaign, helps in focusing on those factors which drive the conversation, and prioritize the follow up with prospective leads. By integrating with CRM systems, the call control platform provides factual data to improve and increase marketing efficiency of enterprises along with customer experience and possibility of gaining sales. Technical issues are the only restraint of the call control platform market, which happens when the connection is lost and the calls are dropped. Hence, the platform is unable to perform well during that period.
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Call Control Platform Market – Segmentation
The call control platform market can be segmented in terms of type, enterprise size, solution, end-user, and geography. By type, the call control platform can be categorized into solutions and services. Solutions are categorized into inbound call and outbound call. Services are segmented into professional services and managed service. By enterprise size, the call control platform market can be segregated into platforms used in large, and small and mid-sized enterprises. In terms of solution, the call control platform can be categorized into queue management, conference room management, multi-platform, reports & dashboards, cluster provisioning, certificate management, dial plan configuration, user provisioning using LDAP, SIP trunking considerations, end-point provisioning, and multi-cluster considerations.
Based on end-user, call control platform is used in different industries such as banking, financial services and insurance (BFSI); consumer goods and retail; life science and healthcare; IT and telecommunication; and manufacturing. Geographically, the call control platform market can be segmented into North America, Europe, South America, Middle East & Africa, and Asia Pacific. Rapid growth in small & medium industries in Asia Pacific is expected to make it the dominant region for the call control platform market in the coming years. Several enterprises are expected to expand their business in the region due to the growing call center sector and customer service industry.
Call Control Platform Market – Key Players
The major vendors in the call control platform market are Cisco Systems, Call Control, LLC, Polycom, Inc., EIL Global, ERGOMAN GmbH Germany Group, Voxter, Ribbon Communications Operating Company, Inc. etc.
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Enterprise Media Gateway Market: Introduction of Cloud-based Solutions for Unified Communication to Propel Market at 3.1% CAGR
According to a recent market research report published by Transparency Market Research, the global enterprise media gateway market is estimated to expand at a CAGR of 3.1% during the period between 2014 and 2020. The report, titled “Enterprise Media Gateway Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020”, anticipates the global enterprise media gateway market to exhibit a positive growth due to the increasing adoption of enterprise media gateways across various sectors. The overall market was worth US$1.89 bn in 2013.
Increasing deployment of IP communication applications and services in enterprises, which is also very cost effective will boost the growth of the global enterprise media gateway market. Growing demand for SIP trunking and cloud-based services will also augment the market growth. However, intense competition from existing legacy systems and consumer acceptance of gateways over traditional communication systems will restrain the market during the forecast horizon. The overall enterprise media gateway market has a huge opportunity to grow with the introduction of cloud-based solutions for unified communication and collaboration.
In terms of enterprise-type, the global enterprise media gateway market has been segmented into small-sized, medium-sized, and large-sized enterprises. In 2013, medium-sized enterprises dominated the market. However, in recent years, the small-sized enterprise segment is witnessing a rapid growth owing to the increasing number of startups across the globe. The segment is expected to register the fastest growth at a CAGR of 3.7% during the forecast horizon.
On the basis of end-use industry, the report categorizes the global enterprise media gateway market into healthcare, telecom and IT, media and entertainment, government, banking and insurance, and others including defense and hospitality. Telecom and IT sector is estimated to be the largest and the fastest growing industry segment, expanding at a CAGR of 4.1% during the period from 2014 to 2020. The government sector and banking and insurance sector are expected to energe as the second and third fastest growing sectors.
The report studies the global enterprise media gateway market across four key regions: Europe, Asia Pacific, North America, and Rest of the World. In 2013, North America was the leading region and accounted for 32% of the overall market, in terms of revenue. Early adoption of technology and the increasing internet accessibility are the key factors propelling the growth of the market in the region.
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However, during the forecast horizon, Asia Pacific is expected to witness a significant growth. Expansion of the banking and financial services sector is creating favorable growth opportunities for the regional market. Further, increasing adoption of VoIP services and IP-based communication solutions across the telecom and IT industry will drive the regional market. In the emerging economies of Africa, Latin America, and Middle East regions, affordable internet services made available to large, medium, and small sized enterprises will propel the enterprise media gateway market in the regions.
The report profiles some of the key players in the global enterprise media gateway market such as Avaya Inc., Cisco Systems Inc., AudioCodes Ltd., Alcatel-Lucent SA, GENBAND, ADTRAN Inc., Grandstream Networks Inc., Siemens AG, ZTE Corporation, and Huawei Technologies Co. Ltd. The report offers detailed information about the key players including their business strategy, financial overview, and recent developments.
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Call Control Platform Market - Top players are Cisco Systems, Call Control, LLC, Polycom, Inc., EIL Global
Call Control Platform Market - Overview
Call control is a procedure that is implemented across the telecommunication industry in order to monitor and maintain connections that have been taken place. A call control platform is generally used for inbound and outbound calls. It is used to maintain the record of call logs that take place in inbound and outbound calls. For voice over Internet Protocol (VoIP) systems, call control connection is used to control the connections between H.323 end points or between a gatekeeper and an endpoint. Call control is considered to be the most important parameter for the VoIP network. Furthermore, enterprises use call control platform in order to handle and process voice calls and video calls.
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Call Control Platform Market – Key Players
The major vendors in the call control platform market are Cisco Systems, Call Control, LLC, Polycom, Inc., EIL Global, ERGOMAN GmbH Germany Group, Voxter, Ribbon Communications Operating Company, Inc. etc.
A call control platform is further used to maintain the data as per geographical location, time distribution, phone number, and recordings of phone calls. The platform comprises features such as keyword call recording, level tracking, and campaign attribution, allowing enterprises to gain insight about current trends in the call control platform and monitor the performance of a campaign. Call control platform provides advantages to small and medium enterprises such as pay per minute, pay per call, or pay per lead. Four technological methods are used in the call control platform: call number tracking, dynamic call tracking, call back function, and static number tracking. Among these features, call back function is automated through the use of specific web callback and mobile application.
Call Control Platform Market – Trends and Opportunities
Customer centric solutions and increasing number of call centers in the service sector are major drivers of the call control market. The call control platform is mainly adopted by call centers, advertisement firms, and digital marketing firms in order to maintain inbound and outbound call logs. For call center and digital marketing firms, campaign attribution is a driving factor to manage campaigns for different marketing channels. In campaign management, a unique number is assigned to each marketing channel, through which companies can identify which marketing channels are generating more calls. Furthermore, it is also deployed across knowledge workers and cubicle workers who need the high-quality features that today’s modern business environment demand. Call control platforms enhance the reporting by providing insights gathered or extracted from call conversations. Moreover, the platform enables the companies to receive data such as number of online website visitors and their channel media. This gives ideas to undertake strategic changes in campaign, helps in focusing on those factors which drive the conversation, and prioritize the follow up with prospective leads. By integrating with CRM systems, the call control platform provides factual data to improve and increase marketing efficiency of enterprises along with customer experience and possibility of gaining sales. Technical issues are the only restraint of the call control platform market, which happens when the connection is lost and the calls are dropped. Hence, the platform is unable to perform well during that period.
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Highlights of the report:
A complete backdrop analysis, which includes an assessment of the parent market
Important changes in market dynamics
Market segmentation up to the second or third level
Historical, current, and projected size of the market from the standpoint of both value and volume
Reporting and evaluation of recent industry developments
Market shares and strategies of key players
Emerging niche segments and regional markets
An objective assessment of the trajectory of the market
Recommendations to companies for strengthening their foothold in the market
Call Control Platform Market – Segmentation
The call control platform market can be segmented in terms of type, enterprise size, solution, end-user, and geography. By type, the call control platform can be categorized into solutions and services. Solutions are categorized into inbound call and outbound call. Services are segmented into professional services and managed service. By enterprise size, the call control platform market can be segregated into platforms used in large, and small and mid-sized enterprises. In terms of solution, the call control platform can be categorized into queue management, conference room management, multi-platform, reports & dashboards, cluster provisioning, certificate management, dial plan configuration, user provisioning using LDAP, SIP trunking considerations, end-point provisioning, and multi-cluster considerations. Based on end-user, call control platform is used in different industries such as banking, financial services and insurance (BFSI); consumer goods and retail; life science and healthcare; IT and telecommunication; and manufacturing. Geographically, the call control platform market can be segmented into North America, Europe, South America, Middle East & Africa, and Asia Pacific. Rapid growth in small & medium industries in Asia Pacific is expected to make it the dominant region for the call control platform market in the coming years. Several enterprises are expected to expand their business in the region due to the growing call center sector and customer service industry.
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Recent Technological Advancements to Propel Growth of the Call Control (PBX-IP PBX) Market in Foreseeable Future 2026
Market Overview
According to Market Research Future, the Global Call Control (PBX-IP PBX) Market has been segmented based on Product, Application, and Region.
Call control VoIP is a hosted/cloud PBX solution. PBX's are often based on software, not hardware. A modern PBX is a central system with many features to control call routing, and it connects user devices to telephone networks (in the case of true VoIP, via the internet). An IP-PBX leverages the packet-based (IP) voice network to provide call control for intra-office users on the corporate LAN. For calls with remote/branch office and external users the VoIP PBX also provides access to traditional public switched telephone network (PSTN) phone lines and/or a session initiation protocol (SIP) trunking service. The IP PBX is a software-based solution, which may be installed on a server, or purchased pre-installed as a network appliance.
By product, the market has been segmented into IP extensions and TDM extensions. A customer-premises telephone switching system that has native IP switching and a TDM switching matrix, each delivering call-processing features and functions transparently between internal extensions (stations), whether the endpoint is an IP or traditional device. Typically, an IP-enabled product starts life as a traditional PBX but is further developed to include IP capabilities. The traditional TDM switching matrix remains a part of the architecture, but a server-based processor capable of delivering voice traffic via packet switching has been added.
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By application, the market has been segmented into commercial and industrial. The IP PBX telephone system is an internal telephone communication system based on an IP network and an IP PBX server. Nowadays, the IP PBX telephone system is not only used inside IP PBX system, but also widely used in industrial and public product emergency dispatch systems.
By region, the market has been segmented into North America, Europe, Asia-Pacific, and the rest of the world. The North American region has dominated the global market in 2019 and is expected to maintain its dominance throughout the forecast period. Emergence of IoT and digitization is expected to propel the growth of call control (PBX-IP PBX) systems in this region. On the flip side, Asia-Pacific is expected to witness the fastest growth over the forecast period. Increasing trend of mobility in businesses is one of the major factors fueling the market growth.
Key Players
Some of the Prominent Players in the Call Control (PBX-IP PBX) Market include Cisco Systems, Inc., Avaya, Panasonic, Mitel, Alcatel-Lucent Enterprise, NEC Corporation, Call Control LLC, Polycom LLC, EIL Global, ERGOMAN GmbH, Voxter, Ribbon Communications Operating Company Inc., Telynx, and Telus among others.
Table of Content:
1. Executive Summary
2. Scope Of The Report
2.1. Market Definition
2.2. Scope Of The Study
2.2.1. Research Objectives
2.2.2. Assumptions & Limitations
2.3. Market Structure
3. Market Research Methodology
3.1. Research Process
3.2. Secondary Research
3.3. Primary Research
3.4. Forecast Model
4. Market Landscape
4.1. Porter’s Five Forces Analysis
4.1.1. Threat Of New Entrants
4.1.2. Bargaining Power Of Buyers
4.1.3. Threat Of Substitutes
4.1.4. Intensity Of Rivalry
4.1.5. Bargaining Power Of Suppliers
4.2. Value Chain/Supply Chain Of The Global Call Control (PBX-IP PBX) Market
5. Market Overview Of The Global Call Control (PBX-IP PBX) Market
5.1. Introduction
5.2. Growth Drivers
5.3. Market Restraints
5.4. Market Opportunities
5.5. Market Challenges
6. Global Call Control (PBX-IP PBX) Market, By Product
6.1. Introduction
6.2. IP Extensions
6.2.1. Market Estimates & Forecast, 2020–2027
6.2.2. Market Estimates & Forecast, By Region, 2020–2027
6.3. TDM Extensions
6.3.1. Market Estimates & Forecast, 2020–2027
6.3.2. Market Estimates & Forecast, By Region, 2020–2027
7. Global Call Control (PBX-IP PBX) Market, By Application
7.1. Introduction
7.2. Commercial
7.2.1. Market Estimates & Forecast, 2020–2027
7.2.2. Market Estimates & Forecast, By Region, 2020–2027
7.3. Industrial
7.3.1. Market Estimates & Forecast, 2020–2027
7.3.2. Market Estimates & Forecast, By Region, 2020–2027
8. Global Call Control (PBX-IP PBX) Market, By Region
8.1. Introduction
8.2. North America
8.2.1. Market Estimates & Forecast, By Country, 2020–2027
8.2.2. Market Estimates & Forecast, By Product, 2020–2027
8.2.3. Market Estimates & Forecast, By Application, 2020–2027
8.2.4. US
8.2.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.2.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.2.5. Canada
8.2.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.2.5.2. Market Estimates & Forecast, By Application, 2020–2027
8.2.6. Mexico
8.2.6.1. Market Estimates & Forecast, By Product, 2020–2027
8.2.6.2. Market Estimates & Forecast, By Application, 2020–2027
8.3. Europe
8.3.1. Market Estimates & Forecast, By Country, 2020–2027
8.3.2. Market Estimates & Forecast, By Product, 2020–2027
8.3.3. Market Estimates & Forecast, By Application, 2020–2027
8.3.4. UK
8.3.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.5. Germany
8.3.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.5.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.6. France
8.3.6.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.6.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.7. Italy
8.3.7.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.7.2. Market Estimates & Forecast, By Application, 2020–2027
8.3.8. Rest Of Europe
8.3.8.1. Market Estimates & Forecast, By Product, 2020–2027
8.3.8.2. Market Estimates & Forecast, By Application, 2020–2027
8.4. Asia-Pacific
8.4.1. Market Estimates & Forecast, By Country, 2020–2027
8.4.2. Market Estimates & Forecast, By Product, 2020–2027
8.4.3. Market Estimates & Forecast, By Application, 2020–2027
8.4.4. China
8.4.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.4.5. Japan
8.4.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.5.2. Market Estimates & Forecast, By Application, 2020–2027
8.4.6. India
8.4.6.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.6.2. Market Estimates & Forecast, By Application, 2020–2027
8.4.7. Rest Of Asia-Pacific
8.4.7.1. Market Estimates & Forecast, By Product, 2020–2027
8.4.7.2. Market Estimates & Forecast, By Application, 2020–2027
8.5. Rest Of The World
8.5.1. Market Estimates & Forecast, By, Country, 2020–2027
8.5.2. Market Estimates & Forecast, By Product, 2020–2027
8.5.3. Market Estimates & Forecast, By Application, 2020–2027
8.5.4. The Middle East & Africa
8.5.4.1. Market Estimates & Forecast, By Product, 2020–2027
8.5.4.2. Market Estimates & Forecast, By Application, 2020–2027
8.5.5. South America
8.5.5.1. Market Estimates & Forecast, By Product, 2020–2027
8.5.5.2. Market Estimates & Forecast, By Application, 2020–2027
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Enterprise Media Gateway Market to Reach a value of US$ 2,372.8 Mn in 2020
According to a recent market research report published by Transparency Market Research, the global enterprise media gateway market is estimated to expand at a CAGR of 3.1% during the period between 2014 and 2020. The global enterprise media gateway market to exhibit a positive growth due to the increasing adoption of enterprise media gateways across various sectors. The overall market was worth US$1.89 bn in 2013.
Increasing deployment of IP communication applications and services in enterprises, which is also very cost effective will boost the growth of the global enterprise media gateway market. Growing demand for SIP trunking and cloud-based services will also augment the market growth. However, intense competition from existing legacy systems and consumer acceptance of gateways over traditional communication systems will restrain the market during the forecast horizon. The overall enterprise media gateway market has a huge opportunity to grow with the introduction of cloud-based solutions for unified communication and collaboration.
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In terms of enterprise-type, the global enterprise media gateway market has been segmented into small-sized, medium-sized, and large-sized enterprises. In 2013, medium-sized enterprises dominated the market. However, in recent years, the small-sized enterprise segment is witnessing a rapid growth owing to the increasing number of startups across the globe. The segment is expected to register the fastest growth at a CAGR of 3.7% during the forecast horizon.
On the basis of end-use industry, the report categorizes the global enterprise media gateway market into healthcare, telecom and IT, media and entertainment, government, banking and insurance, and others including defense and hospitality. Telecom and IT sector is estimated to be the largest and the fastest growing industry segment, expanding at a CAGR of 4.1% during the period from 2014 to 2020. The government sector and banking and insurance sector are expected to energe as the second and third fastest growing sectors.
The report studies the global enterprise media gateway market across four key regions: Europe, Asia Pacific, North America, and Rest of the World. In 2013, North America was the leading region and accounted for 32% of the overall market, in terms of revenue. Early adoption of technology and the increasing internet accessibility are the key factors propelling the growth of the market in the region. However, during the forecast horizon, Asia Pacific is expected to witness a significant growth. Expansion of the banking and financial services sector is creating favorable growth opportunities for the regional market. Further, increasing adoption of VoIP services and IP-based communication solutions across the telecom and IT industry will drive the regional market. In the emerging economies of Africa, Latin America, and Middle East regions, affordable internet services made available to large, medium, and small sized enterprises will propel the enterprise media gateway market in the regions.
The report profiles some of the key players in the global enterprise media gateway market such as Avaya Inc., Cisco Systems Inc., AudioCodes Ltd., Alcatel-Lucent SA, GENBAND, ADTRAN Inc., Grandstream Networks Inc., Siemens AG, ZTE Corporation, and Huawei Technologies Co. Ltd. The report offers detailed information about the key players including their business strategy, financial overview, and recent developments.
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Call Control (PBX-IP PBX) Market Opportunities, planning, procedure and Strategies to 2027
Market Overview
According to Market Research Future, the Global Call Control (PBX-IP PBX) Market has been segmented based on Product, Application, and Region.
Call control VoIP is a hosted/cloud PBX solution. PBX's are often based on software, not hardware. A modern PBX is a central system with many features to control call routing, and it connects user devices to telephone networks (in the case of true VoIP, via the internet). An IP-PBX leverages the packet-based (IP) voice network to provide call control for intra-office users on the corporate LAN. For calls with remote/branch office and external users the VoIP PBX also provides access to traditional public switched telephone network (PSTN) phone lines and/or a session initiation protocol (SIP) trunking service. The IP PBX is a software-based solution, which may be installed on a server, or purchased pre-installed as a network appliance.
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By product, the market has been segmented into IP extensions and TDM extensions. A customer-premises telephone switching system that has native IP switching and a TDM switching matrix, each delivering call-processing features and functions transparently between internal extensions (stations), whether the endpoint is an IP or traditional device. Typically, an IP-enabled product starts life as a traditional PBX but is further developed to include IP capabilities. The traditional TDM switching matrix remains a part of the architecture, but a server-based processor capable of delivering voice traffic via packet switching has been added.
By application, the market has been segmented into commercial and industrial. The IP PBX telephone system is an internal telephone communication system based on an IP network and an IP PBX server. Nowadays, the IP PBX telephone system is not only used inside IP PBX system, but also widely used in industrial and public product emergency dispatch systems.
By region, the market has been segmented into North America, Europe, Asia-Pacific, and the rest of the world. The North American region has dominated the global market in 2019 and is expected to maintain its dominance throughout the forecast period. Emergence of IoT and digitization is expected to propel the growth of call control (PBX-IP PBX) systems in this region. On the flip side, Asia-Pacific is expected to witness the fastest growth over the forecast period. Increasing trend of mobility in businesses is one of the major factors fueling the market growth.
Key Players
Some of the Prominent Players in the Call Control (PBX-IP PBX) Market include Cisco Systems, Inc., Avaya, Panasonic, Mitel, Alcatel-Lucent Enterprise, NEC Corporation, Call Control LLC, Polycom LLC, EIL Global, ERGOMAN GmbH, Voxter, Ribbon Communications Operating Company Inc., Telynx, and Telus among others.
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