#voip billing software open source

[astpp]

Your VoIP Billing Delays Are Costing You — AI Can Fix That

VoIP billing is complex and time-consuming. Traditional tools just don’t cut it anymore. Automation and AI are game-changers — boosting accuracy, cutting errors, and improving forecasting. For VoIP providers, from startups to telecom giants, AI-powered billing means proactive control, compliance, and clear revenue insights. Manual systems can’t keep up with today’s evolving billing models and tax rules. We specialize in custom VoIP billing solutions that integrate AI and automation for next-level performance. Ready to simplify your billing and scale your business? Let’s connect!

[ispmate053]

Which is the Best ISP Billing Software in India?

In India’s fast-growing digital economy, Internet Service Providers (ISPs) play a vital role in delivering seamless connectivity to businesses and households. Whether you're running a regional broadband company or a nationwide ISP brand, managing customers, billing cycles, and data usage efficiently is crucial. That’s where choosing the Best ISP billing software becomes essential. In this guide, we’ll explore what features define a great ISP billing tool and highlight some of the top solutions available in India today.

Why ISP Billing Software Is Critical for Your Business

Manual billing is outdated, error-prone, and inefficient. A robust ISP billing software automates the process of: - Generating GST-compliant invoices - Tracking bandwidth usage and session logs - Managing prepaid/postpaid plans - Sending payment reminders and processing transactions - Integrating with CRM and network hardware The right solution helps ISPs reduce downtime, avoid revenue leakage, and offer a better experience to subscribers.

Key Features to Look for in the Best ISP Billing Software

Before choosing any billing system, consider these essential features: ✅ Automated Invoicing and Payments: Reduce manual workload and ensure timely billing ✅ Bandwidth and Data Monitoring: Track usage per user for fair billing ✅ User Management and Plan Customization: Support for tiered plans and policy control ✅ Integration: Connect with routers (like MikroTik), CRMs, SMS/email services ✅ Compliance: Ensure adherence to TRAI and GST regulations ✅ Cloud-based vs. On-Premise: Choose based on flexibility and IT capacity

Top 5 ISP Billing Software in India

NetAdmin by NetSoft Solutions

NetAdmin is a leading ISP billing software designed specifically for the Indian broadband market.

- 📌 Features: Online payments, GST billing, network integration, customer self-care portal - ✅ Pros: India-focused, strong support team, TRAI-compliant reporting - ❌ Cons: Slightly dated UI - 💰 Pricing: Custom plans based on user base Best for: Small to mid-sized Indian ISPs seeking local support

24Online by Elitecore (Sterlite Technologies)

24Online has been a trusted name for over a decade, offering a comprehensive AAA (Authentication, Authorization, Accounting) platform.

- 📌 Features: Prepaid/postpaid billing, hotspot management, franchisee billing, RADIUS support - ✅ Pros: Highly scalable, widely adopted by ISPs and hospitality providers - ❌ Cons: Premium pricing for advanced features - 💰 Pricing: Tiered enterprise pricing Best for: Large ISPs or WiFi hotspots needing scalable infrastructure

Splynx

While Splynx is developed in Europe, it’s increasingly popular among Indian ISPs due to its powerful integration capabilities.

- 📌 Features: RADIUS server, CRM, billing automation, API access, VoIP integration - ✅ Pros: Highly customizable, supports MikroTik, Ubiquiti, and other routers - ❌ Cons: Requires technical setup - 💰 Pricing: Starts at ~$49/month Best for: Tech-savvy ISPs who want flexibility and control

Antamedia ISP Billing

This Windows-based solution supports internet cafes, hotspots, and small broadband providers.

- 📌 Features: Bandwidth control, captive portal, pre-paid billing - ✅ Pros: One-time license pricing, ideal for smaller operators - ❌ Cons: Limited scalability, desktop-based (no cloud) - 💰 Pricing: One-time license fee (varies by user/device count) Best for: Café-style networks and local WiFi operators

MikroTik + Third-Party Billing Add-ons

If you’re using MikroTik routers, pairing them with open-source or commercial billing tools (like Radius Manager or Splynx) can create a cost-effective solution.

- 📌 Features: Custom network policies, RADIUS authentication, usage billing - ✅ Pros: Flexible, hardware-level control - ❌ Cons: Technical learning curve - 💰 Pricing: Varies based on software/plugin Best for: ISPs with in-house tech teams who prefer open/custom setups

How to Choose the Right ISP Billing Software

Here are a few questions to guide your decision: - How large is your subscriber base? - Do you need cloud access or prefer local deployment? - Do you require integration with specific hardware like MikroTik or Cisco? - Is your team technically equipped to handle a custom or open-source solution? - Are compliance and tax (GST) reporting features included? If you're a small or mid-sized Indian ISP, NetAdmin and 24Online provide reliable, region-specific support. For advanced customization and integrations, Splynx offers a great balance of features and scalability.

Final Thoughts

Finding the best ISP billing software in India depends on your specific needs, budget, and technical capacity. Whether you’re just starting or scaling nationwide, investing in the right platform can streamline your operations and improve subscriber satisfaction. If you’re an Indian ISP evaluating software, make sure to request demos, explore integrations, and ask for local support options before deciding. 📝 Have you used any of these tools, or do you recommend another one? Let us know in the comments!

FAQs

🔹 What is ISP billing software?

It’s a platform used by Internet Service Providers to manage customer accounts, billings, bandwidth tracking, and plan management.

🔹 Is GST billing supported by Indian ISP software?

Yes, most India-focused platforms like NetAdmin and 24Online offer GST-compliant invoicing.

🔹 Can I use free or open-source tools?

Yes, but they often require technical expertise. Pairing MikroTik with open-source billing platforms can be budget-friendly but complex to manage.

[coolhodusoft]

Empowering Resellers: How IP PBX Software Unlocks New Revenue Streams

It's not uncommon for Internet Service Providers (ISPs), Internet Telephony Service Providers (ITSPs), and telecom companies to sell their service offerings such as Internet Protocol PBX services, VoIP services, VoIP solutions, SIP trunking, and other innovative solutions to third-party organizations, which are known as resellers.

As the name suggests, resellers resell PBX services and other telephony services to their customers and tenants. To enable resellers to resell communication services in a cost-effective manner as well as help ISPs, ITSPs, and telecoms attract new customers and increase revenue streams, some sophisticated IP PBX software solution providers provide a module known as 'Reseller Module.'

This article discusses how IP PBX software can help ITSPs, ISPs, and telecom companies unlock new revenue streams and the various benefits of reseller modules.

How Can a Reseller Module Unlock Revenue Streams?

The Reseller Module in sophisticated multi-tenant IP PBX software solutions enable ISPs, ITSPs, and telecom companies to create tenant admin portals for resellers and provide them with limited rights as well as white labeling functionality.

With limited rights, resellers can create sub-tenants and resell telephony services to them. With white labeling feature, resellers can display their brand name, logo, color, and icons to their sub-tenants. This gives them the freedom to operate in an independent manner.

After admins create multiple resellers, the latter sell available services to their tenants. It must be noted that a reseller cannot create sub-resellers. Only admin (an ISP, ITSP, or telecom firm) can create resellers, which increases their scope to expand their revenue streams.

Under the Reseller Module, resellers can create multiple users using the reseller portal. They can customize services for each sub-tenant as well as easily create bundle plans, bill plans, rate cards, rate plans, tax heads and profiles, bill plan fees, and bill plan requests, for their tenants.

Resellers can choose multiple currencies and language options according to their needs. They can receive payment online through various sources like PayPal, Stripe, Paystack, CCAvenue, and more from their clients.

Benefits of Reseller Module

The Reseller Module in multi-tenant IP PBX software solutions is extremely beneficial for both admins and resellers in various ways. Some of them are:

1. Easy to Use

The reseller module is extremely easy to use for both admins and resellers. The former can use the module to create multiple resellers. The latter can use the module to create multiple tenants and provide different services to them. Afterwards, they can bill their tenants based on their usage.

2. Zero Additional Investment

For ISPs, ITSPs, and telecom companies, the 'Reseller Module' opens up a new revenue stream without them requiring to make any additional investment. Likewise, resellers don’t have to heavily invest on expensive equipment, hardware, software, human resources, and other areas to get started. They only need to pay admins for the services they intend to sell to their clients.

3. Access to a Wide Range of Features

Once authorized by the admin, a reseller can access a wide range of features such as API access, DID access, payment gateway access, profile customization, queue pro access, SMS access, user and role access, Zoho access, and more.

4. Massive Growth

By using the Reseller Module in a multi-tenant IP PBX software solution, ISPs, ITSPs, and telecom companies can enjoy massive growth in their business. They can join hands with multiple resellers and allow them to sell IP PBX services to their tenants. Resellers can also reap the benefits of huge growth as they can create multiple tenants and sell IP PBX services without making any massive investments.

5. Real-time Analytics and Reports

Under the Reseller Module, both admin and resellers can get quick access to a wide array of analytics and reports in real-time. Such reports will help them to resolve issues as soon as they occur, know their business performance, as well as make data-driven decisions.

All In All,

The reseller module is an excellent add-on feature in multi-tenant IP PBX software solutions that allows ISPs, ITSPs, and telecom companies to distribute their service to resellers. If you are curious to know how the reseller module works and how you can synergize with the right resellers, then you need to partner with the right IP PBX software provider and request for a free demo.

Source: https://hodusoftpvt.blogspot.com/2025/01/empowering-resellers-how-ip-pbx.html

[dialerking070]

Effortless Billing Management, How DialerKing VoIP Billing Software Transforms Telecom

Billing arrangement is accessible as an open source and endeavor stage to advantage all sizes and sorts of VoIP businesses. It too generates detailed reports to supply a transparent billing preparation. This VoIP Billing software is the leading in offering a genuine time Billing highlight to guarantee there's no negative Billing in your trade and you continuously appreciate the benefits of making commerce. Besides, it could be an exceedingly customizable arrangement that can be custom-fitted to meet your trade needs and requests.

High  Uptime SLA

Convey delightful benefits to your customers with a guaranteed High uptime SLA of up to 99.95%.

installation

Robotize all Billing, rating, administration, and invoicing employments with a capable VoIP Billing stage.

Numerous Call Steering Rules

Appreciate having cheerful customers and sound businesses with assorted call steering procedures.

Spare Cash

Appreciate sparing cash on program, equipment, administration, and support of a Billing framework.

High  Adaptability

Your VoIP Billing program will coordinate the pace of your commerce development with a profoundly adaptable nature.

Call Directing Techniques

The call directing aka dissemination procedure impacts numerous variables within the VoIP trade such as call rates, client involvement, call quality and more. Thus,  permits businesses to require benefits of essential to progressed call directing procedures built with shrewd calculations.

The Significance of a VoIP Billing  Framework

Viable and productive Billing frameworks are essential within the broadcast communications industry, and a VoIP Billing framework is no special case. With the expanding request for a definitive broadcast communications Billing program, the requirement for a vigorous and reliable VoIP Billing framework has never been more basic.

A telecommunications billing program may be an advanced arrangement that encourages the Billing and insight of broadcast communications administrations, counting voice and information administrations. A VoIP Billing framework, specifically, forms Billing and rating for VoIP administrations, counting call administration, advertising customized receipt administration, and point-by-point announcing for real-time execution observing.

VoIP Billing framework engages businesses with the capacity to streamline invoicing, upgrade the precision of Billing, and dispense with disparities in rating and Billing forms, in this manner moving forward customer fulfillment. Our Billing arrangements for VoIP offer the versatility and adaptability that businesses require to oversee their funds successfully and productively.

the broadcast communications Billing   program

Unmatched telecom Billing framework highlights and arrangements that are outlined to improve commerce operations and customer encounters. Our cloud-based Billing framework offers businesses the scalability and adaptability they require to oversee their funds viably while getting a charge out of upgraded openness, security, and adaptability.

VoIP Billing and rating forms are profoundly productive, exact, and opportune, guaranteeing businesses can charge their customers accurately and dodge debates that seem to harm their notoriety.

In conclusion, 

A VoIP Billing framework facilitates businesses' ability to streamline invoicing, improve billing precision, and eliminate disparities in rating and billing forms, thereby moving forward client satisfaction.  Billing arrangements for VoIP offer the versatility and adaptability that businesses require to oversee their funds viably and effectively.

[vindaloo-softtech]

Revolutionizing Communication: Vindaloo Softtech is taking VoIP innovations to new heights with groundbreaking products!

9 Oct. 23- Ahmedabad, India- Communication is the key to winning customers in every domain. And, understanding this need, Vindaloo Softtech, a India-based software solutions provider has launched 4 extremely useful VoIP products.

VoIP, a significantly appreciated technology, empowers organizations by enhancing communication efficiency and reducing costs through internet-based voice and video calls. It enables seamless collaboration, remote work capabilities, and scalability, driving productivity and competitiveness.

Vindaloo has launched 4 VoIP based products: PepperPBX – A VoIP multi-tenant PBX software PimentoPhone – A VoIP Softphone CloveKonnect – A SoftSwitch/VoIP Billing Software CallCentr8 – A Multi-Tenant Contact Center Software

“People’s behavior has changed. Thus, it is time to adapt to the changing needs of the market and indulge in a highly customer-centric approach. With the motive to keep companies enabled to leverage the benefits of VoIP, and manage customer communications in the most effective and affordable ways, we have launched our products. These products are the result of the incessant hard work of our expert software developers at Vindaloo”- said Bhaskar Metikel

About the products: PepperPBX- A multi-tenant IP PBX solution provided by VoIP multi-tenant PBX software empowers individual businesses to establish cost-effective and efficient communication systems without exceeding their budgets. It offers businesses the ideal means to gain immediate, fully integrated control and tenant support for their operations.

PimentoPhone- This VoIP softphone is a user-friendly software that can be effortlessly installed on compatible devices. Simply connect it to your SIP profile, and you can start making calls without the need for any hardware setup or installation.

CloveKonnect- This SoftSwitch/VoIP billing software serves as the solution to your quest for a SoftSwitch that seamlessly integrates into any VoIP network, providing comprehensive solutions tailored to your needs.

CallCentr8- This multi-tenant contact center software empowers you to optimize your contact center operations, elevating customer satisfaction. This WebRTC-powered multi-tenant contact center solution is crafted to efficiently handle substantial call volumes while delivering advanced features that surpass conventional contact center solutions.

About Vindaloo Softtech: One of the top offshore software development firms, Vindaloo Softtech specializes in employing open-source technology to produce distinctive and cutting-edge business solutions for startups and established companies. To provide distinctive solutions and services, it has expanded and entered new markets over a few years. Incepted with the urge to fill the gap in the VoIP app development domain, it has started offering web and mobile app development solutions. It also offers customized full-stack development solutions to the clients of various domains. With 6 years of experience and more than 40 expert engineers, Vindaloo makes sure to provide top-notch services to its clients that help them serve desired solutions to their customers.

Reach us at info@vindaloosofttech.com to learn more about our products and services.

[ikcondialer-blog]

Ikcon Softswitch Server is more reasonable for Business Communication

The distress in the web world has incited different changes in the telecom business. Nearby an extended demand over the globe, the industry has even watched different mechanical movements that have energized speedier and more capable correspondence. A softswitch is the central device in a VoIP sorts out that associations phone calls with the product and impacts correspondence to monetarily insightful and astute. Nowadays, associations are changing to Softswitches that continue running on encouraged servers utilizing the Voice over Internet Protocol development. This contraption holds each one of the features and execution of a normal switch and diverse additional ones, which have made it exceedingly well known with the media interchanges firms.

It is for the most part utilized for call controlling, supervising, and flag the phone calls. This device can manage different media streams, for instance, video, fax, data, and voice. A softswitch can get down cost of a firm which is a basic factor in looking after power. This device also gives more common features similar to power and unwavering quality, which are required by late media transmission associations. The softswitch framework is incredibly versatile. It is straightforward and easy to manage. This contraption can not simply manage a high measure of phone calls, yet what's more gives overwhelming quality, which altogether impacts the media transmission firms. The best part with this device is that it needn't mess with a particular hardware. You can without a lot of an extend present it in your PC.

 This VoIP switch is especially pliant and adaptable since it can be utilized to interface PC to PC, Phone to PC, and IP to IP. This adaptability of softswitch helps its sensibility and adequacy. This is the inspiration driving why different corporate houses today include this device as an enormous bit of their VoIP arrange. One can even broaden and update the softswitch limit. Softswitch is totally impeccable with any of the SIP-based applications. If you require wellness, flexibility, upgraded security, and most extraordinary framework uptime, it is judicious to pick the softswitch stage and capitalize on its purposes of intrigue.

Associations placing assets into softswitch are getting a charge out of different focal points gave by this advancement. Softswitch offers little scale and likewise tremendous scale associations with merged, encouraged correspondence game plans. This softswitch server gives distinctive purposes of enthusiasm over normal trading options. Softswitch diminishes the cost of offering organizations by utilizing apparently esteemed IP frameworks. Softswitch even enables the telecom firms to inject their present enthusiasm for trading and affirmation headway to allocate VoIP correspondence. This advancement has completely changed the way associations approach correspondences and has influenced exchanges to additionally created. Softswitches can be utilized for fax transmissions in future.

Center of broad it would be perfect on the off chance that you the Softswitch and its uses has smashingly changed the VoIP shape and esteem stretch out empower providers to store their advantage capacity and again reveal in various folds. on this story, you spinal area well worth close by Softswitch and its intrusion on the most extraordinary propel declaration courses of action of past length. The field is colossal to meander in however is anything but difficult to interface with the offerings and the contraption creation through the telecom associations, one such rising name inside the field is Ikcon  Infotech, that is on method for improvement with the fine deliverable offerings of VoIP related stock and resolve all request related with the stock with the help of specialists and experienced masters, the need of VoIP software things as VoIP trade is required by using all organizations paying little heed to whether little or enormous to control the float of calls and deliver an unhindered business and lead advancement to influence a growing to number of huge business.

[crmvoipsoftwaresolutions]

Top 5 Open Source Solution Benefits Businesses and Enterprises

Open source solutions benefited many businesses and enterprises. There are many open source software in the world that can empower a business. This article shares briefly about the top 5 open source solutions. These solutions can be used by any enterprise or organization to empower operations and add unified communication. 

Open source solutions are a boon for businesses and enterprises that either don't have enough money to invest in tools or are skeptical about the usability of a particular solution or tool. The open source solutions are available for free. Of course, if you take the help of experts for installation and setup, it would cost some bucks, but it is definitely much less than developing a custom solution or buying a 3rd party product. 

There are 5 popular open source solutions that can be used by any business or enterprise. These solutions would add a sense of unified communication among different departments as well as different business entities, such as customers, prospects, vendors, staff, investors, etc. Let’s have a glance at these top 5 open source solutions.

VICIDial: Call Center Software

It is open source call center software, which can be used for both, inbound and outbound calling. This solution works on SIP as well as PRI lines. The SIP based solution will cut costs by 2x times that compared to traditional calling. If you are thinking this solution can only be used in the call centers, then you are mistaken. This contact center solution can be used in different businesses that run campaigns for lead generation. Also, it is good to provide quality customer support services. 

vTiger: CRM Solution

Managing information about leads and clients is the basic requirement for any company and organization. A majority of people still use excel and word doc for the same. These solutions won’t keep your important data and information well organized. For that, you need a CRM, aka Customer Relationship Management Solution. The vTiger is one of the most widely used and feature-rich CRM systems. It is an open source solution. Thus, it is affordable to any small to large scale business. It will not only maintain the records in the best way, but it will also automate some sales and business development operations. You can enhance its functionality with vTiger customization services.

FreePBX: IP PBX Solution

It is an Asterisk-based IP PBX solution. It comes with all traditional telecommunication features. Furthermore, it will make internal communication absolutely free and reduce the calling cost for outbound as well as international calls. This will save a lot of money. There are many more features of the FreePBX solution.

FusionPBX: Multi-tenant IP PBX solution

This is a FreeSWITCH-based IP PBX Software with multi-tenancy features. It means an enterprise can connect its multiple branches with this IP PBX solution. It is more robust if you need to use video-related calling features. This can be a great collaboration and communication solution. It comes with an extensive range of features.

A2Billing: Billing Solution

It is an open source billing solution for VoIP business owners. It can be integrated within any VoIP solution to automate and synchronize billing. The DID service providers, termination solution providers, ITSP, and similar businesses can make maximum usage of this billing system.

End Note

These are the top open source solutions that are available for free if you know installation. You can take the help of service providers for setup and installation. You can also customize these open source solutions according to your requirements. There are many experts who can help you with customization and custom development for open source solutions.

A business can use all or selective solutions from the above-mentioned list based on their requirements and budget. These solutions will complete the communication ecosystem for any business and provide unified communication.

Looking for expert services to integrate these open source solutions? Visit https://www.acinfosoft.com/

[astpp]

Convergent Billing in Telecom Industry and Its Advantages 

Over the years, telecom operators across the globe have created different billing systems and approaches to help consumers and advance the telecommunications business. The growing number of users, along with the introduction of multi-play services, has resulted in intense competition in the telecom business. To keep ahead of the competition, telecom operators must use creative revenue management systems that enable correct billing, rating, routing, and roaming activities. One such system is convergent billing in telecom that is helping Communication Service Providers (CSPs). 

What is a convergent billing solution? 

The combination of all service costs onto a single customer bill and a single overview of the customer is known as convergent billing. When the consumer receives a single bill, making a single payment for all services becomes convenient. A convergent billing software may converge and integrate any number of telecom services into a single bill, regardless of their category or market niche, i.e., prepaid and postpaid offerings. It enables service providers to charge and bill consumers collectively for a number of devices, users, or services. 

Major features of the convergent billing platform: - 

Convergent billing is growing in popularity and therefore, development companies are building custom and advanced features. Some of the commonly available features in this software are listed below: 

Customer management 

Partner management 

Vendor management 

Convergent charging 

Prepaid, postpaid, and hybrid billing  

Policy control  

Real time billing and charging  

Reports 

And more 

Major advantages of convergent billing software: - 

The convergent billing system is gaining popularity because of its speed to deploy billing systems seamlessly. There are several advantages to using this software. To give you more insight into this topic, here are the major benefits. 

Integrate additional services without hassles: - 

The most significant advantage of switching to a telecom convergent billing platform is the ease with which new services may be integrated. Convergent billing works far better than legacy systems or offline invoicing whether it is OTT (Over the Top), IoT (Internet of Things), or even 5G. 

Fewer errors in billing: - 

Most telecommunications companies manage a significant number of accounts. It frequently results in data difficulty and multiple inaccuracies. The introduction of convergent billing in telecom has minimized the likelihood of errors. 

Improves customer satisfaction: - 

A convergent billing system has the additional benefit of boosting customer satisfaction. Customers receive one statement for all services rather than separate invoices for each one, which makes it simpler for them to understand the amount they have spent. Customers would understand what they are paying for more effectively, possibly lowering the number of billing disputes. 

Reduces cost: - 

A telecom convergent billing platform can assist CSPs to minimize costs. The capacity of this technology to decrease the requirement for human involvement and the number of erroneous results in lower administrative costs is commendable. Furthermore, it reduces the need for multiple billing systems, lowering the expense of software and hardware. 

Higher revenue: - 

Communication service providers can also increase their revenue by deploying a convergent billing solution. This method makes it easier to promote additional services to clients since telcos have an extensive understanding of their customer consumption. 

Concluding notes: - 

The telecom business is rapidly developing, and telcos requirements are rapidly expanding. Billing is one of the integral parts of any VoIP business. Conventional VoIP billing solutions have been in use by VoIP service providers, telcos, and CSPs. However, the advantages of convergent billing have made this platform more popular. The convergent billing in telecom has emerged as the ideal alternative for meeting the newly developed needs in the present scenario.  A convergent billing platform is the first step for all telcos aiming to deliver world class services to scale new heights. 

[kingasterisktechnologies]

Multi Language Dialer For Call Center by Kingasterisk Technologies

We provides Asterisk based solutions and we customize open source Predictive & Auto dialers. Auto dialer software that helps businesses to automatically dial out a huge set of leads and saves significant time for your agents. And our Kingasterisk Technologies are provided Multi language diaer with new features.We offers Chinese Mandarin and Cantonese, English, French, Spanish,Russian, Korean, Japanese, Indonesian, Malay, Thai, Vietnamese, Portuguese and other over 30 languages services. Features are below : - Auto call answer - CRM - IVR Solution - Click To Call - VoIP Billing - Multi Language Provide We are providing a free all language dialer demo, If you want watch then visit below site : https://kingasterisk.com/videodemo.php Skype : king.asterisk Contact : +91 9687733355

[astpp2020]

ASTPP and A2Billing are two popular open source VoIP solutions for businesses like to use class 4 Softswitch with a comprehensive VoIP billing solution. Know which solution is worth using is explained in this blog to help you choose the right software.

[nautilusnetwork1]

Consider Asterisk Phone Systems for Your Business Communications Needs

All business operations want to save money. One of the biggest office expenses can be the various aspects of telecommunication, from PBX setups to call center operations. Utilizing open source telephony, Asterisk phone systems have been under development since 1999, and can provide a wide range of services and applications. This free software can transform an ordinary computer into a communications server.

What exactly does the Asterisk system do that other systems can not? This software system is often referred to as a "development platform" and it can be used to run everything from small business PBX systems to huge media servers. Open source technology, besides being free, is customizable and versatile. The Asterisk system uses Linux, the freely available source code that has challenged other major systems. VoIP Provider Singapore

Asterisk, while originally designed for Linux, now also incorporates Mac OS X, NetBSD, OpenBSD, FreeBSD and Solaris. It can also provide a Microsoft Windows port called Asterisk Win32. When installed, the Asterisk software can transform an ordinary computer into a device that can function as a conference server, PBX or VoIP gateway. Asterisk PBX systems include many of the same features found in proprietary systems, including voice response for phone menus, conference calling, voice mail, and call distribution.

The original operating code was written by Mark Spencer of Digium Inc., in addition to contributions from open-source engineers worldwide. Asterisk is not a phone company in the sense that it manufactures telephone sets or physical components. Rather, it will provide the basic software building blocks for many communications systems, and can be constantly changed as conditions require. Singapore VOIP Telephone System

Many call centers around the world have adopted the Asterisk system primarily because it is flexible and adaptable to existing features such as bulk dialing, remote IP agent capabilities, and advanced routing. It requires no additional hardware for use with voice over IP. It does require hardware devices and cards for certain kinds of interfaces, including standard telephony cards, and this support comes from the parent company, Digium, Inc.

Featured in telephony and PBX are VoIP and PTSN drivers for interface cards, and routing and handling inbound calls as well as outbound. There is control of media management functions such as tone generation, record and play, and call detail for billing purposes. The system can convert from one protocol or media format to another, and are capable of database integration as well as Web services integration. It is capable of single or multiple parties bridging and recording and monitors functions. Hosted IP Telephony Singapore

Asterisk can also provide a telephony setup program called AsteriskNOW. Downloading it allows customization, and the creation of solutions by building the inner workings of a system. Much of the complexity of Asterisk and Linux is handled by the administrative GUI. This allows your system engineer to completely incorporate into an existing system such products as VoIp or Skype Gateway, IP PBX, a Call Center ACD, Conference Bridge, and much more.

The free open-source technology of Asterisk phone systems has been adopted by call centers and businesses of all sizes worldwide. If you are looking for a different solution to your PBX or call center issues, the Asterisk system can combine the time-proven features and functionality of traditional PBX with the advanced Voice over IP system for a solution that is both cost-effective and up-to-the minute.

View More:- Singapore's Best Hosted PBX‎

[astpp]

Class 4/5 Softswitch – Which Is The Best Solution for Communication?

There has been an ever going debate between superiority of two VoIP Softswitch solutions:

Wholesale Softswitch aka class 4 Softswitch software 

Retail Softswitch aka class 5 Softswitch software

The VoIP service provider has been debating on the fact, which switch is the best and that is what we are going to delve deeper into this article.

To understand the difference between both of these VoIP solutions, let’s understand the utilities, working models and features of both of these software solutions.

1. Class 4 VoIP Softswitch

It is used to serve wholesale VoIP business by providing call routing services to international wholesale VoIP service providers. The major utility of class 4 Softswitch software is to deliver call distribution from source to destination for massive call volume. This switch serves to the retail VoIP service provider to connect end user calls to the destination, which can be local or international.

As the whole business model of class 4 Softswitch software revolves around call distribution, the major features supported by this software also revolves around different approaches of routing calls.

Key features supported by wholesale Softswitch:

Least cost routing (LCR)

CLI & non-CLI routing

Priority based routing

Prefix based routing 

Lossless routing

And more

2. Class 5 VoIP Softswitch

This third party or open source Softswitch solution is used to provide communication services to the end user. It supports all communication features to deliver exceptional communication services. Usually, class 5 Softswitch software is used to cater to the communication needs of local customers and it can handle hundreds of calls in parallel to serve clients.

As the class 5 Softswitch solution is used to deliver end user communication service, all features of this software revolve around communication.

Key features supported by class 5 VoIP Softswitch:

Calling 

Call queues

Ring group

Voicemail

3-way conferencing

Call hold and pickup

Call mute and un-mute

Call forwarding

Call transfer

Call barring 

Blacklisting

Whitelisting

IVR

Holiday based call routing

Call logs

And more

Working model of Softswitch solutions

As now you understand both of these VoIP Softswitch solutions, let’s now understand how these two systems work in a harmony by exploring its working model. 

Any local call initiated by a user will be routed by the class 5 Softswitch open source or proprietary solutions. If the destination is local, the call will be connected between source and destination using this open source Softswitch solution only.

If the call destination is international, the call will be passed to the class 4 VoIP Softswitch solution and this switch will route the call to the destination. At the destination, it will assign this call to another class 5 Softswitch solution, so it can be traversed to the receiving party.

As you can understand, both of these solutions have their own roles to play in the VoIP communication network.

Conclusion

Both of these VoIP solutions have different utilities and serve different purposes. Thus, each of these solutions are important and are popular as the best solution in the respective domain. For example, in the VoIP wholesale market, there is no other software better than a class 4 Softswitch open source solution. Likewise, to deliver exceptional calling services to the end users, you cannot find any better option than a class 5 Softswitch open source solution. 

If you look at the full picture, both of these VoIP Softswitch open source solutions are necessary to complete the full circle of communication services in the VoIP industry. Thus, both of these solutions are the best for communication. 

[freeswitchbilling-blog]

3G Telecom contributed in crowdfunding campaign of ASTPP: Open Source FreeSWITCH Billing Software. Read more about the company and its association with this VoIP Billing Solution

[voipsolution1]

Choose the best Voip Billing Software in India

Choose the best Voip Billing Software in India

VoIP InfoTech has integrated its advanced technology Telecom Billing software to support solutions and functionality of varied VoIP business models. Our open source billing software offers customized reports, accounting, details of revenue & expenses, call history of users, etc. Our VoIP Billing Software is comprised of multi threaded C++ code that guarantees high performance billing engine…

[vindaloo-softtech]

Outstanding IT Services by Vindaloo Softtech Outdo Its Competitors: GoodFirms

Vindaloo Softtech Pvt. Ltd. is a foremost IT company that offers exceptional tech solutions. Vindaloo provides VoIP software development, MEAN stack development, database services, digital marketing services, e-commerce development, custom CRM development, web app development, cross-platform, and UI/UX design services. The company was founded in 2016 with headquarters in Ahmedabad, Gujarat, India.

Vindaloo focuses on cutting-edge technologies with an innovative approach to deliver excellent results. The dedicated team is highly experienced in the IT and telecommunication industries. They guarantee robust & reliable solutions for every size of business and a reasonable budget. The company extended its services and served its clients worldwide.

The company was established to serve VoIP app development solutions. In 2016, Vindaloo started to offer its software development services using open source VoIP technologies, FreeSWITCH, OpenSIPs, Kamailio, Fusion PBX, etc. Gradually, they increase their services by adding outstanding web apps, mobile apps, and cross-platform development services. They offer full-service customized development solutions according to their client’s business requirements.

They comprehended the importance of UI/UX and concluded that an attractive design is a must for an app. Further, Vindaloo is determined to provide unmatched UI/UX design in the IT sector. The company possesses expert designers & developers to satisfy their global clients to succeed in it. Today, the company has delivered numerous projects and shares a solid bond with its clients. The team believes in maintaining the relationship with each client that drives massive success. It can also be an opportunity to help them again through Vindaloo’s services & solutions.

The company’s facts & figures:

5+ Years Experience

10K+ Hours Experience

100+ Quality Project Delivered

40+ Experts

GoodFirms is a B2B organization that connects IT service seekers with service provider firms. The platform helps service seekers collaborate with the most appropriate partner through exceptional research on IT firms.

Moreover, the company’s team of experienced researchers and reviewers seeks client satisfaction, market penetration, the overall experience in the market, and quality of deliverables. GoodFirms studied all the registered companies based on the three essential parameters: Quality, Reliability, and Ability.

Similarly, GoodFirms also evaluated the services of Vindaloo Softtech. According to researchers and reviewers, the firm proves to be promising in providing distinctive IT outsourcing solutions.

Vindaloo is a trusted company that offers affordable prices yet zero compromises on quality. The company’s mission is to supply suitable services and develop reliable products for its clients. The team has a tremendous vision for the company to deliver a hassle-free experience to their clients during the product development process.

Vindaloo’s VoIP services include consultancy, troubleshooting, installing, configuring, and developing different open-source VoIP software. The company’s VoIP technology service helps in client service communication. Most startups and medium to large enterprises implement VoIP technology and provide improved ROI by cost control & time. The size is not an issue for VoIP technology to produce excellent customized software development solutions.

Why Choose Vindaloo Softtech?

Top-Grade tech expertise

Budget-friendly

Excellent project management service

Flexibility & Reliability

Absolute confidentiality with a non-disclosure agreement

The company’s core solutions are Hosted PBX, IP PBX, FreeSWITCH solutions, OpenSIPs Development, Kamailio Development, WebRTC Development, IVR, Call Center Software, VoIP Billing, Click to Call, Softswitch, A2Billing, and Mobile VoIP Application, etc.

This expertise has helped Vindaloo Softtech attain a leading position among Ahmedabad’s top IT services companies at GoodFirms.

About the Author

Working as a Content Writer at GoodFirms, Anna Stark bridges the gap between service seekers and service providers. Anna’s dominant role is to figure out company achievements and critical attributes and put them into words. She strongly believes in the charm of words and leveraging new approaches that work, including new concepts that enhance the firm’s identity.

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ASTPP Reseller Module: Why Is It Important?

ASTPP, A Smart TelePhony Platform, is one of the most advanced open source VoIP solutions and one of the most advanced VoIP telephony platforms. In fact, it is the only VoIP solution that offers multiple add-ons, which represent multiple VoIP solutions and advanced VoIP functionalities. 

Some of the most advanced solutions available in the form of core solution or add-ons of this smart VoIP telephony platform are listed below:

Class 4 Softswitch 

Multi tenant IP PBX solution

FoIP (Fax Server Solution)

VoIP billing solution

Help desk ticketing solution 

Calling card management solution

DID number management solution

Ported number 

Fraud detection

And     many more

The reseller is one of the modules available in the core version of ASTPP. It is available to both open source and ASTPP enterprise version users. This module lets the users of ASTPP handle their resellers. This module can enable business owners to handle unlimited resellers. All the details related to each reseller can be managed in this module. Not only this, but the VoIP business owner can also create a white label reseller account and give specific access to him or her. 

Once the reseller receives the reseller account, he can directly sell services using one or more add-ons or core products available in this software. The reseller can use his platform not only to offer services, but also to manage his customers, resellers, and billing. 

The reseller module of this smart telephony platform is built to empower businesses and resellers to run a profit-making business and automate jobs. 

This module is very much important in the VoIP industry, let me share how.

1. To increase revenue generation and simplify reseller management

As mentioned earlier, the resellers will resell the services. It will increase revenue generation opportunities for both ASTPP users and his or her resellers. A business usually has some limitations in marketing such as lack of experience of selling in a local country, lack of resources, and more. All businesses like to increase revenues. The reseller module of ASTPP simplifies reseller management and billing, so revenue generation and ROI separation can be simplified and automated.

2. To extend the physical presence across the globe

It is another important reason to have and use a reseller module in any VoIP solution and business. Each country has its own marketing rules and it is tough to learn from online research. For example, in some countries, it becomes necessary to have a one to one meeting to discuss the business deal. It would not be possible if you do not have a local representative in a specific country. Your reseller would definitely perform better than your sales rep. ASTPP is a multilingual solution, so your reseller will be able to use it in the local language. It will also make business offerings and expansion easier in different countries.

These are the top reasons that make the reseller module of ASTPP important. ASTPP has amazing other modules, add-ons, and features to offer. To know more about ASTPP, please visit https://www.astppbilling.org/