360degreecloudmkt - Tumblr blog

[360degreecloudmkt]

Salesforce 1 & Mobile-First Development: Beginner's Notes for Salesforce Mobile Apps

Mobile has had a transformational impact on business, yet companies are having a tough time delivering the intuitive, easy-to-use experiences customers want. The need is to change that and empower businesses to bypass redundant work and deliver beautiful apps - by bringing in Salesforce to change how mobile app development is done.

 With Salesforce1, Salesforce has rebranded and repositioned its development platform for its mobile readiness (mobile app) and integration capabilities. Salesforce1 is a platform that helps software product vendors, developers to build mobile apps and integrate them with other apps quickly. With Salesforce, even the administrators of Salesforce.com can create simple mobile apps with just point and click customization – unlocking the power of mobile apps on Salesforce.

How to work on Salesforce Mobile App Development

As you venture out to build mobile applications with Salesforce, here are some basics that you should follow:

1.  Identify the problem to address

Great mobile apps always solve some problems. They’re the first step is to pinpoint the problems that you need to address with your app.

 Are you looking to increase employee productivity? Do you have a business process that needs improvement? Or maybe you’re looking to enhance your customer service and engagement with Salesforce. Getting to the heart of the user’s challenge is the key to create an app that centers on solving it.

2.  Define requirements

Now that you’ve highlighted your problem, it’s time to lay down some guidelines. In other words, what does your app need to accomplish? There should be a specific business goal the app will support. The software requirements documentation might seem to be a cumbersome process but it is essential as well-constructed requirements will help your development team build the app according to your vision with minimal rework.

3.  Develop and integrate

With the planning process complete, you have the green light to begin developing and integrating your app. With an experienced Salesforce consultant team on board, you can be sure that the development process and integration will smoothly carry on. The right team will make sure all the necessary resources are available and the end product supports the requirements you defined.

4.  Measure results

Measuring results is just as important with the Salesforce1 Platform mobile app development process as any other app because it helps you determine your app’s ROI. Consider the key indicators you want to measure like adoption rate, costs, employee, or customer engagement.

Why choose Salesforce for mobile app development

Salesforce mobile app development creates unique experiences, specially tailored for the end-users. Whether you are building applications for your employees or for the customers, these are several reasons make Salesforce your choice for app development:

1.  Custom mobile apps

Developers can build custom mobile apps with the help of Salesforce Mobile SDK, irrespective of the device being an iOS, Windows, or Android. Smooth functioning apps can be created according to the will and requirements of an organization. Popular frameworks like React Native, Ionic, and Polymer can be used to create smooth functioning applications.

2.  Enhanced Security

Salesforce app development offers multi-layer zones of trust that helps in building trustable, scalable, and safe cloud-based mobile applications. At Application-level, Salesforce offers Object Level Security, Field Level Security, and Authentication options that help in keeping the data safe on mobile applications.

3.  Better lead generation

Generating lead is easy with the use of a Salesforce mobile application as there are many intuitive features embedded in it for better sales processes. The timeline of the salesforce mobile application gives details about the lead along with the specifications of the meeting, tasks, and calls.

4.  Access to offline data

With the services provided by the Salesforce app development, organizations can make their application go offline whenever they want. This is a big advantage for organizations. Data of an application can be synchronized between salesforce and offline databases with the help of Salesforce SmartSync APIs.

Leverage Salesforce for Highly-Functional Mobile Apps

Whether it is driving the productivity of the mobile workforce or staying closer to the customers, the mobile-first, API-first approach is the best you need. The API-driven mobile app could keep all the information handy, making it easier to manage a business from anywhere. What makes Salesforce mobile app development more trustable is that the basis of the platform is still the CRM data model, which is an entire platform that allows access to various tools and IDE, which can help to build a wider range of customer-centric applications. If this makes you think about having a highly functional app for your business, hiring Salesforce professional services could be the first work step that will lead you to it.

[360degreecloudmkt]

As a platform, Salesforce could serve in several domains ranging from maintaining client relationships to automating workflows. Although the advantages of Salesforce look exciting, handling all of it in-house can be a challenge. With all the workload of the core business operations, maintaining the CRM with perfection would consume more time. Not only this,  you might have to think about hiring resources to manage it all. Here you would look to get it handled with minimum expenses and workload. Offshore Salesforce development is the way for you, saving you from all the pain and expenses.

[360degreecloudmkt]

3 Things To Keep In Mind During Mulesoft Salesforce Integration

Customers expect a connected experience, and this is a feature for which Mulesoft is highly popular. MuleSoft makes it easy to unify data to deliver a single view of customers, automate business processes, and build connected experiences. Mulesoft can connect any system, application, data, and device to unleash the power of Salesforce through integration.

 With Salesforce integration services, you can achieve the combined power of Mulesoft and Salesforce for the ability to unlock data across systems, develop scalable integration frameworks, and ultimately create differentiated, connected experiences at a rapid pace. This integration clearly simplifies how you manage and access data, making it easier to deal with each customer in a personalized way. There are a few points you must have in mind while connecting with the Mulesoft developer for Mulesoft Salesforce integration.

 1. Remember that Apex is not middleware

Apex is the Java-like programmatic environment to enable organizations to extend the capabilities of its instances with custom business logic where the out-of-the-box configuration will not meet requirements. It allows organizations to create custom APIs within their Salesforce Orgs and call to third-party APIs for additional data. This is the reason many developers are tempted to stretch Apex beyond its intended use and use it for coding middleware-like functions, rather than using a specialist integration and API platform like the Anypoint Platform.

 Apex is neither designed nor optimized for the complex processing that middleware applications typically require and is subject to Governor Limits. You should reconsider if you are using Apex instead of Anypoint Platform and/or other middleware for Mulesoft Salesforce integration to avoid problems like:

●      Routing or enrichment between different third-party endpoints.

●      Complex orchestration of services across multiple systems.

●      Data translation between Salesforce and the proprietary formats of a third-party system.

 2. Understand how to safely migrate data to Salesforce

Another consideration with Mulesoft-Salesforce integration is the movement of data from the source application to the Salesforce instance. The data could range from regulatory information to sensitive data currency. As you go for Salesforce integration services, you get the option to create records within the Org or to access remote systems via OData. Accessing remote data via Salesforce Connect and OData can be a good option when migrating data currency, because of its volatility.

3. Know your configuration options

With Salesforce integration services, you can get out-of-the-box options for integrating without needing to code. This is a great option for simpler integration needs, but if they meet the integration requirements they may save significant time, cost, and effort.

 You can also go for the ‘Salesforce to Salesforce’ method, which enables the sharing of records between two separate Orgs by copying records from one side to the other through a configured link. This method will be useful when you are working with a Partner who also uses Salesforce. In this method, some field-mapping is possible, though no capability is made for complex transformation to migrate significantly different data structures.

Putting It All Together

Mulesoft and Salesforce are perfect companions for solving complex integrations that are required to support rich customer and seller experiences. The right architectural considerations and reliable Mulesoft developers can help organizations to maximize the value they can derive with this integration that will scale with the ambition and expectation of the business.

[360degreecloudmkt]

Scale amplifies the unique challenges faced by businesses. Finding solutions that grow with your service offerings can get difficult. It’s why organizations need to plan fresh deployments and integrations with their business management software. That’s where solution providers play their part.

[360degreecloudmkt]

Salesforce Community Cloud- 5 Reasons To Consider It For Your Business

Salesforce Community Cloud is essentially recognized as a framework that helps in rapidly building branded portals that can be customized accordingly. The user can easily create online communities which can be optimized for mobile and on-brand.

Businesses are actively using the Salesforce communities implementation to create communities with scalable templates without the need for coding. It allows using custom components and third-party objects to form a personalized community to meet the specific requirement of any organization. But besides that, there are too many other reasons to choose Community Cloud for its internal operations of your business. We have listed some of the most impressive reasons here.

1.  Build better customer relationships

A customer wants to know everything but a business before trying it out. You can prepare FAQ tutorials with a community cloud and also add a searchable database or related questions and answers and many other things from where customers can interact with your business. By combining all these resources, you can acquire a content-rich hub for the customers allowing users to share their experiences and find useful information.

2.  A way to save money

With Salesforce Community Cloud, you can reduce the cost and time needed to maintain customer relationships to a great extent. Your customers can easily access the information, just in the way you want to show them. With Community Cloud, you don’t need to spend your time to maintain all the information. It can simply be populated in a pre-organized manner. The well-managed community helps you by minimizing the number of emails and support calls you had to send.

3.  More customer insights

One of the significant benefits of Salesforce Community Cloud is its Lightning dashboard. It is a great asset for businesses to measure and analyze the popular topics and trends among the users and can keep track of the engagements with them. These insights simplify the way you had been managing your relationships with the customers. Not only this, with these insights, you can easily improve and achieve customer satisfaction.

4.  Mobile optimized community

Salesforce Community Cloud is quite flexible for any type of use-case. It helps you instantly create a branded community through any mobile-optimized community manager. It helps in easy handling and managing the challenges faced by any company. It even comes with a visual community designer that helps in designing customed communities without the need for any technical knowledge.

5.  Synchronized partner relationship

With Salesforce Community Cloud, it could never be difficult to stay connected with your partners. It helps you stay aligned with your partners, allowing you to share quotes, accounts, leads, and opportunities with them. Managing third-party relationships have simplified to a great extent, with deal registration and lead distribution.

Final Words

While you step up to use Salesforce Community Cloud, you can use any community related to your customers, partners, or employees, and it would offer you a solid foundation to grow your business and revenue. To access any Salesforce community, you would need the best customization through an experienced professional. Thus, finding your reliable Salesforce Community Cloud consultants should be your next course of action to move ahead with Salesforce Community Cloud.

[360degreecloudmkt]

This is something for which you can count on AppExchange development services. But have you ever thought about how they take the idea of the client and give it the face of an app? Here are some steps for Salesforce app

[360degreecloudmkt]

Mailchimp Integration with Salesforce can be done in one of two ways – the app route or the API route. The first approach would need a simple installation and configuration of an app in Salesforce. For the second, you need custom code to interlink Salesforce & Mailchimp APIs. The app route can’t be considered as flexible as custom API based integration but can be convenient for accommodating most use cases.

[360degreecloudmkt]

Top salesforce consulting firms

360 Degree Cloud being the Salesforce registered consulting and ISV Partner provides you with the best services on the global level. With over 300+ Salesforce experts working on the related queries, 360 Degree Cloud is serving its customers in the best way possible since the last 8 years. We are among the best Salesforce Consulting Partners providing with the finest services to our clients along with 24*7 tech support. 360 Degree Cloud can provide you with a variety of Salesforce related services and can also be proved beneficial for the growth of your organization in the right terms.

[360degreecloudmkt]

For a business, the way a sales representative interacts makes or breaks brand-perception. So, representatives fumbling over the phone with a valuable customer can be detrimental to your brand image and make your customers switch to another service provider. Integrating CTI with Salesforce can help mitigate this.

[360degreecloudmkt]

Top salesforce consulting firms

360 Degree Cloud being the Salesforce registered consulting and ISV Partner provides you with the best services on the global level. With over 300+ Salesforce experts working on the related queries, 360 Degree Cloud is serving its customers in the best way possible since the last 8 years. We are among the best Salesforce Consulting Partners providing with the finest services to our clients along with 24*7 tech support. 360 Degree Cloud can provide you with a variety of Salesforce related services and can also be proved beneficial for the growth of your organization in the right terms.