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How can passengers refund ticket for canceled flights?

Booking air tickets several months before the trip can sometimes lead to additional costs and disruption of the planned vacation. An example is the global situation with the coronavirus pandemic. No one could look into the future and predict that it would stop international flight transportation for an indefinite period. Continue reading to learn what to do if your had a flight cancellation and how to get ticket cash refund from airlines, as this is your passenger right.

Despite the fact that many airlines refuse to make a ticket cash refund, you should still try to claim a refund. Do not settle for a voucher, because:

according to recent surveys up to 92-95% of people forget to use or end up not being able to use vouchers due to limitations and it goes to waste. Source The Seattle Times.

Interesting fact that less than 5% of travellers know that they have the right to claim airline refund even for a non-refundable ticket..

Сan you get a refund for a plane ticket?

It depends on why you want to receive a ticket refund, and also on the type of ticket (refundable or non-refundable).

Consider a few cases.

The airline canceled the flight. In this case, the flight will not take place on due to the fault of the airline, which means you get a reimbursement of ticket cost in full amount, regardless of whether the passenger purchased the return or non-refundable ticket.

The passenger decided to cancel the reservation. If you had a non-refundable ticket, you can only get airport taxes back. As our practice shows, this is approximately 1/3 of the ticket price, so if ticket price is US$ 200, you can expect refund in the range of US$ 40-70. If you have a return ticket, the airline refund your cost. But some of the carriers may also require you to pay a fine or charge rebooking fee - it all depends on the company's internal rules.

No show: this is a trick airlines don’t want you to do and want you to believe this is the worst thing that can happen to you, making people online check-in easy. Actually, this is quite the opposite in many cases. In “no show” scenario most airlines can forfeit full or part of air ticket fare, but

you can still go after paid airport taxes and fees and claim a refund. Idea is simple: if you did not show up for a flight, you did not use airport services and hence airport taxes and fees must be refunded and not be kept by airlines as part of their revenue.

Typically this can be anywhere from $40 to $220 on some flights to the UK.

As for the situation with cancellation flight due to coronavirus, the passenger has the right to receive a refund on any ticket (refundable and non-refundable), but only after an official announcement on the airline’s website about the flight’s cancellation.

Note! If you want to return a ticket during the coronavirus period on your own initiative, the airline is not responsible, and therefore is not obligated to reimburse you a price of ticket, but most airlines now adopted flexible changing airfare conditions.

In the USA: what are the rights of passengers in the USA when a flight is canceled?

The US Department of Transportation has a policy that airlines are not required to guarantee a clear schedule. Therefore, passengers should consider this when planning a trip.

According to US Department of Transportation:

However, airlines are not responsible for anything else besides ticket price when it comes to flight cancellation. If you had a special occasion, cruise or other connecting flight under a separate booking you will have to cover those expenses yourself, except when the flight was departing from any EU airport heading to the states. In such limited cases EU law would typically provide right to compensation up to $700 if delay was more than 4 hours.  

Does the airline have an obligation to rebook passengers when a flight has been cancelled? - By law airlines don’t have such an obligation, however most airlines will rebook you on next available flight, subject to availability.

https://airadvisor.com/en/blog/how-to-get-a-refund-for-canceled-flights

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