business-continuity-india

[business-continuity-india]

Predictive dialling for increase in ROI

Is your sales, marketing or helpdesk struggling to answer calls in a professional manner? Are you still using manual calling for your teams? Get predictive diallers to enable users for prompt connectivity. To know more call us now on 011-4290 8899.

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Work from home is now possible in India with leading providers

The outbreak of Coronavirus (COVID-19) a worldwide pandemic has disrupted day to day business and its associated processes. this is often putting businesses not only to specialist in the well being of their employees but asking them to work from home, instead of putting whole business on STOP. this is giving signal to growing demands for technologies which will support #remoteworking and #homeworking your employees.

Gartner predicted that 54% of companies in India do not have the means and technology for remote working which is the biggest barrier business continuity. Whilst many businesses have asked their employees to work from home, Paytm was among the primary to ask employees after one their employees was tested positive. Following the trend many other MNC's and enormous Enterprises have made work from home mandatory for all their workers. Also following the course many Universities, schools and colleges have opted for #onlineclasses.

#CloudConnect is India's first provider of Mobile first Unified Communications as a service (UCaaS) to supply remote working. they need a salable robust infrastructure offering collaborative technology maintaining seamless business continuity and optimum employee productivity. CloudConnect offer customized solutions for all size of companies especially enabling the tiny and medium enterprises (SMEs) and really small businesses (VSBs). Their goal is to digitize the SMB's.

 In our recent chat with Chairman of CloudConnect Communications Pvt Ltd, Mr Gokul Tandan, please see the excerpts of our chat.

 We offer businesses the foremost needed business continuity to maximise ROI as a part of business process, because CloudConnect offer cloud based mobile first Hosted EPABX for seamless communication, the corporate offers a variety of cloud services including audio/video conferencing, hosted IVR, Click2Call services, cloud first contact center solutions, and business applications integration.

 The provider help businesses effectively deploy and manage telephone system in cloud with both desktop and mobile access for his or her customers. This helps in controlling your business more effectively leading to boosting numbers of business leads, customer acquisition, engagement, and satisfaction.

 The PBX on mobile service allows businesses to reinforce customer experience with one number and automatic response and call routing to respective department or people. They also offer 1+5 conference calls on the fly and scheduled audio conferencing which may be across multiple devices and geographies.

 The Interactive Voice Response (IVR) allows businesses to announce customised greetings with custom menu, additionally to a host of other features including missed call service. With secure PBX extensions, the corporate ensures that customer calls are recorded and remain safe in their data center, in the least times.

 CloudConnect offers audio, video conferencing and web conferencing services to enables businesses to host HD conferencing and webinars. AI powered auto transcription, full recording, live video streaming, and more. this is definitely must for any business going forward in hard times as COVID-19.

They also offer fully cloud based omni channel contact center solution which covers not only voice but can also also be integrated with email, chat, SMS and social media integration to spice up customer engagement. As this is often a purely cloud based service, it enables home working and remote working with ease.

Telecoms Supermarket India is a proud partner of CloudConnect Communications offering telecoms audit and digital transformation to businesses in Delhi NCR. Be a part of the revolution and upgrade to 21st century communications platform enabling work from anywhere and business continuity. be happy for a fast discussion on 011-42908899 or click here best home working solution 

[business-continuity-india]

Prepare your Business and Employees for Coronavirus Now!

Every year many viruses come and go but some become an epidemic like Coronavirus (Covid-19) and without a doubt, in 21st-century businesses should have technology and means to run as normal and smooth as usual.

In Delhi NCR, the heart and the capital region of India are many businesses that have invested. Most employees take the metro or bus to work and back home. Being the world’s second-most populous urban agglomeration, people in Delhi NCR come in contact with more people in one day than many living in rural areas in a month.

Hopefully, only a handful of people have picked up the Coronavirus so far but it’s already here in Delhi NCR and it will spread from behaviors like this.

It’s not long shot when the government may issue guidelines for businesses including a range of recommendations including asking at-risk employees to stay home, disinfecting workspaces, and to “ensure that you have the solution and infrastructure required to support multiple employees who may be able to work from home.”

Our recent experience proves that these three recommendations work in times of disaster recovery and business continuity. As any flu or virus spreads, the teams will start missing from sitting at their desks to lying in their beds with fevers, chills and aching limbs. Meanwhile, other peers will start falling sick as well.

VoIP works. Hosted EPABX can collaborate with teammates anywhere on the globe, and also access all of their files and applications on whatever device they want, there was virtually no loss in productivity. What’s more, considering how much productivity can be lost if the coronavirus spread throughout the rest of the company, thankfully we have full-hosted telephony solutions now available in India.

If you’re a business owner or executive who has the responsibility to ensure the growth of your business and the well being of your employees. Remote work/home working not only helps protect your business from the Covid-19 outbreak, but it has also been proven to make employees more productive and happier.

If you have a business with more than 25 employees and are interested in learning how Telecoms Supermarket India can support your business with the disaster recovery solution from Coronavirus please visit us at hosted epabx

or call on 011–42908899 for a demo.

article source: https://www.telecomssupermarket.in/blog/Prepare-your-business-and-employees-for-coronavirus-now

Read More:

Video conferencing for Business collaboration and distance learning

Switch your Call Center to remote working today

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Tata Sky and Airtel Digital TV users gift can see double-free channels

DTH service providers Tata Sky and Airtel Digital TV have implemented TRAI NTO 2.0 for their users from 1 March. After the implementation of this new tariff order, users will now get the benefit of 200 free to air channels. Also, you will have to pay less for a multi TV connection. Users of both service providers will have to pay Network Capacity Fee (NCF) at a new rate. After the implementation of this new rule, users will be shown 200 free to air channels at Rs 153, which is double than before.

What is the new rate?

In January itself, TRAI directed cable TV and DTH service providers to implement NTO 2.0 from 1 March, which was later challenged by the service providers in the court. Not only this, multi TV users will now have to pay up to 40 percent network capacity fee as compared to earlier. Earlier, Tata Sky users had to pay the full Rs 153 in NCF (Network Capacity Fee) for a multi TV connection. Now users will have to pay only Rs 61 only.

There has been a lot of change in NTO 2.0 implemented from today compared to NTO 1.0 implemented for cable TV and DTH last year. The new tariff order has been implemented by Airtel Digital TV and Tata Sky. Other service providers and cable TV providers will soon implement this. To watch 200 free to air (FTA) channels in NTO 2.0, users will have to pay Rs 153 (with GST). If users select more than 200 SD channels, then they have to pay Rs 189 (with GST).

call for more information: 011 4290 8899

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[business-continuity-india]

HD connections from Tata Sky to Airtel Digital TV are available at a starting price of Rs 1,399

Much has changed in the DTH industry in the recent past. Many changes have been made by companies, ranging from channel prices to set-top box prices. Where earlier DTH operators used to charge a lot for new connections from customers. At the same time, a lot has changed in this policy. To quickly add subscribers, companies have changed the prices of their set-top boxes. Since then, HD STBs of cable companies can be purchased at an initial price of Rs 1,399. Here we are giving you information about which company is giving HD STB connection from Tata Sky to Airtel Digital TV for how much rupees.

New HD connection of Tata Sky: The company had reduced the price of its HD STB shortly before which it can be purchased for Rs 1,399. This STB is currently the cheapest in the entire sector. Apart from this, HD and SD STB of Tata Sky can also be purchased for only Rs. 1,399. With this, no free channel pack is being given to the users.

New HD connection of Dish TV: Talking about this company, its HD STB can be purchased for Rs. 1,590. With this, users are being given a 1-month channel pack subscription. Also, Lifetime Warranty and Coupon Duniya coupons of Rs 2,000 are being given.

New HD connection of D2h: This company is offering two types of HD STB. First D2h Digital HD STB priced at Rs 1,699. At the same time, the second D2h HD RF STB which is priced at Rs 1,799. No free channel pack subscription is being provided with this.

Airtel Digital TV’s new HD connection: Talking about Airtel, its HD STB is priced at Rs 1,300. With this, users also get a 7-day free trial channel pack. In this, the charges of the engineer are different.

useful link:-

leased line | cloud pbx | hosted ivr | bulk sms | business broadband | call center | EPABX system | pbx on mobile | pri line |

[business-continuity-india]

BSNL is offering attractive discounts on Google Nest Mini and Nest Hub

Telecom company BSNL is launching new plans in the market to compete with its competitors Jio, Airtel, Vodafone, while also changing the price and validity of its old plans. At the same time, BSNL has introduced attractive discount offers on Google Nest Mini and Google Nest Hub smart devices to woo its users. Under this offer, BSNL broadband users can buy Google Nest Mini and Nest Hub at a very low price. But this offer will be available till limited time only.

As per the Telecomtalk report, BSNL has introduced a promotional offer for its broadband users. Under this offer, broadband users can buy Google Nest Mini for Rs 99 and Google Nest Hub for Rs 199. Let us know that this promotional offer started from February 18 is valid for 90 days and it will be available only in Chennai Circle. By the way, the original price of Google Nest Mini and Nest Hub in the Indian market is Rs 4,999 and Rs 9,999.

According to the report, if you are BSNL broadband users, then you can buy Google Nest Mini and Nest Hub at a lower price under the offer. For this, users have to pay through the online website. Talking about offers, you can buy Google Nest Mini Smart Speaker for one time at Rs 1,287 i.e. monthly Rs 99. Whereas, to buy Google Nest Hub, users have to pay a one-time payment of Rs 2,587 i.e. Rs 199 per month.

Let us know that both the Google Nest Mini and Nest Hub are available for sale on the e-commerce website Flipkart in the Indian market. Where the Google Nest Mini is priced at Rs 3,999. Users can buy this smart speaker in two color variants Chalk and Charcoal. While Google Nest Hub is listed on Flipkart with a price of Rs 8,999. A 7-inch touch display is also provided with this speaker.

call: 011 4290 8899

useful link:-

leased line | cloud pbx | hosted ivr | bulk sms | business broadband | call center | EPABX system | pbx on mobile | pri line |

[business-continuity-india]

Get 30 Voice Channels in 1 PRI - (Primary Rate Interface) line the best telecommunication system for your business near you at an affordable price. call: 011 4290 8899

[business-continuity-india]

Why is BSNL 4G so famous?

Indian telecom operator BSNL is the country’s largest broadband service provider and is offering new plans for the convenience of its users. Apart from this, the company has also launched some plans by revising it. Explain that the company is shipping its broadband users at 6 paise per five minutes. At the same time, users are being given a cashback facility on calls from a landline. Meanwhile, there is now news that BSNL broadband users can avail of free service.

As per the Telecomtalk report, long term broadband subscribers of BSNL will get the opportunity to avail free service. But let us know that the benefit of free broadband service will be available only for 4 months. Let’s know about this offer and the benefits of BSNL.

Talking about this offer of BSNL, the company is offering 4 months rental discount to its customers. However, this discount depends on the subscription plan of the users. For example, users who make an extra payment for 12 months of DSL, BharatFibre, BBoWi-Fi broadband plan or landline plan will get a one-month extra service. That is, users will be able to avail of some 13 months of service instead of 12 months.

At the same time, a long subscription option has been given for broadband and landline users. Which is 24 months and if the users subscribe to this plan, then they will get 3 months extra service. After this, you can take advantage of the plan for not 27 but 27 months.

On the other hand, BSNL users can choose a three-year

broadband plan

to avail of 4 months of free service. After paying 36 months in this plan, you can avail of a total of 40 months of service. If you want to take advantage of this attractive offer of BSNL, then you can call the toll free number 18003451500 or you can also avail it by visiting the company’s official store.

call for best broadbnad connection available near you: 011 4290 8899

[business-continuity-india]

Airtel Digital TV and Dish TV Plans.

After the introduction of new cable rules of TRAI, viewers believe that their monthly TV bill has increased. Now the rules of cable TV are changing soon. So the question is whether the choice of streaming services based on the internet is not the right choice? Many streaming services are available in free, so now what is the need of consumers DTH? DTH operators will be competing with each other. But to see consumer pattern of consumer consolidation, smart consumer from smart mobile to smart TV has now become smart. Recently, Starstar's popular app Hotstar has introduced a new plan that can compete with DTH operators. Hotstar is offering most of the sports channels and many Hindi entertainment channels in 365 rupees per year. This means that channels are being offered at the rate of 1 rupee per day. Because the rates of both the Internet and these apps are cheaper, the DTH option offers an alternative to the VIP plan. But are these VIP plans so good that it can replace DTH? To know this, we saw the plans of the Hotstar VIP subscription using the same kind of Tata Sky, Airtel Digital TV and Dish TV Plans.

Hotstar Rs 365 VIP Plan: In Rs 365 Hotstar is offering most premium content for one year. In this VIP plan, users can view live cricket, Premier League matches and Formula 1 races. With this, you can also see popular Hindi blockbusters and Hindi entertainment shows. This VIP plan does not include Hollywood movies and American TV shows only. Compared to DTH connections, users can view shows, smartphones, tablets, laptops and smart TVs all over the place and content consume.

Price: Rs 365 Annual + Data Pack or Broadband Bills Price Tata Sky Family Sports HD Pack: If you want to access similar packs in Tata Sky, then there is a Family Sports HD pack available at Rs 646 per month. Compared to the Hotstar VIP plan, Tata Sky offers more options for entertainment channels. In addition to all cricket channels, music, movies, kids and entertainment channels will also be available.

Price: Rs 646 per month (Rs 7,752 per year) + HD set-top box price

Dish TV Maxi Sports Pack: In the Maxi Sports Pack of Rs 326 per month, users will get access to many Hindi entertainment channels as well as sports channels, kids channels etc.

Price: Rs 326 per month (Rs 3,912 per year) + Set-top box price Airtel Digital TV My Sports HD Pack: This pack comes at a rate of Rs 493 per month. At this price, Airtel is offering a good mix of Standard Definition Channels. There are channels from sports to news, movies, kids and entertainment channels.

Price: Rs 493 per month (Rs 5,916 per year) + HD Set-top box price

Hotstar vs DTH operators: Which of the two to choose?

Hotstar VIP plan is clearly defeating DTH operators. It can be seen clearly that Hotstar is a much better option in terms of price. However, compared to DTH operators, there are less options for channels. Apart from this, look at other things, apps or services like Hotstar can be used from smartphones to tablets or TVs anywhere. If you have Wi-Fi in your house then all major service providers offer good plans at very low prices. It also costs less than DTH by adding cost of Internet bills and applications. In such a situation if more options of content are more important to you then you should choose DTH.

call for new connection: 011 4290 8899

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[business-continuity-india]

IP Telephony — Business solution

Telephony, simply put, is a technology that allows individuals to communicate with each other at a distance, and IP telephony is the aspect of communication that allows individuals to communicate with each other at a distance via the Internet. Allows IP telephony is becoming an increasingly popular form of communication, often replacing traditional telephone (older phone) systems.

IP phones, sometimes called VOIP telephones, are designed for SIP phones or softphones VOIP and are connected to data networks (or broadband routers in small businesses) rather than phone networks.

Internet protocol telephony (IP telephony) networks are used to create, provide, and access voice, data, or other types of telephone communication. IP telephony is an IP-based network that provides traditional telephonic communication over the Internet — through the Internet Service The provider (ISP) or directly from the Telecommunication service provider. IP Telephony also supports video communication between two or more users.

In simple words

IP telephony (Internet Protocol Telephony) is a technique that uses packet-switched connections to Internet protocols to transmit voice, fax, and other types of information in traditionally dedicated circuits of public switched telephone networks (PSTNs). Carried out on switched connections. The calls travel as packets of data over the share lines in a reliable flow to the user.

Components of IP Telephony

The IP telephony system is composed of these basic elements:

· End device

These may be IP phones, traditional telephones / or audio-equipped personal computers.

· Gateway

Traditional telephones handle signal translation between devices and IP network devices.

· Gatekeeper / Proxies

Gatekeeper/proxies manage central calls such as user location, authentication, bandwidth management, address translation, etc.

Benefits of IP Telephony

· Low cost of voice network

· Reduce device administration costs

· Centralized network control and management

· Enhancing customer satisfaction through the use of distributed call center applications

· Enhancing communication capabilities and productivity for remote and mobile employees

How IP Telephony Works

IP telephony uses the “Internet Protocol” to communicate over the Internet via digital means. By using this technology instead of traditional phone systems, business owners can leverage hardware and applications with an Internet connection to communicate more effectively.

By taking advantage of IP telephony, the user can connect voice, data, video and multimedia technologies together that are digitally based.

Get cheap price pbx on mobile for your business

call: 011 4290 8899

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DTH operators did not get relief from Bombay High Court, TRAI sought a response

The Bombay High Court has refused to grant interim relief to television broadcasters until the next hearing of the case against the amended new tariff order (NTO) of the Telecom Regulatory Authority of India (TRAI). The court also asked TRAI to file an affidavit in response to the broadcaster’s petitions by 20 January. Let us tell you that the Indian Broadcasting Foundation (IBF) had moved the High Court regarding the new tariff order of TRAI.

As per NTO 2019, users will be able to choose channels according to their own. Also, the number of channels they want to watch will have to be paid for the same channel. Users will have to pay the same amount of money that the broadcaster has set. It was believed that the new tariff order would enable users to choose the channels economically and accordingly. However, there is nothing like thought because after selecting different channels, the users started charging more than before.

TRAI made changes to NTO on January 1 to eliminate this problem of users. As per the new changes, TRAI made changes in MRP of each channel. After which this price has been reduced to Rs. 12. Earlier this rate was 19 rupees. The IBF says that there is no logic or consumer view behind the TRAI’s decision. TRAI has demanded two conditions for bouquet channels in which their price may be reduced. However, if this happens, broadcasters will reduce the number of channels in these packs.

TRAI chairman RS Sharma had issued a statement informing that the maximum rate of paid channels has been reduced from Rs 19 to Rs 12. After this new announcement, service providers will be able to charge a maximum of Rs 12 per month for any channel.

check out new dth plans

call: 011 4290 8899

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There will be no problem of mobile network in Magh Mela area, BSNL has two towers

You have arrived at the Magh Mela in Prayagraj to bathe in the holy confluence of Ganga, Yamuna and the invisible Saraswati and want to show your family a live bath. In this excitement, if there is no network or less in mobile, then obviously you will feel cold. Or even if they are unable to talk to their acquaintances with the problem of the network, they are angry. In such a situation, BSNL has taken a step forward to get rid of these problems to the devotees. Since Tuesday, two mobile towers of BSNL have started functioning in the fair area. At the same time, customers are facing problems due to the absence of towers of private companies.

Tower’s mobile and internet service improved by BSNL

The confluence of Sangam Tire Magh Mela has started from Paush Purnima on January 10. There is a huge crowd on the main day. However, the mobile network is very messy there. Kalpavasi is unable to talk to their relatives. Seeing the crowd of people, Bharat Sanchar Nigam Limited (BSNL) has installed two mobile towers there. One tower is erected in front of the fair office on the parade ground and the other around the ghat. Both towers were operational from Tuesday. Due to this, the mobile and internet service of BSNL has become better. There are no towers of private companies in the fair area, which is causing problems for the consumers of those companies.

Or just check out the best broadbnad plans near you

call telecoms experts: 011 4290 8899

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TRAI reduced paid channel rates, now watching TV is even cheaper

Telecom regulator TRAI has given the New Year gift to cable TV and DTH users. The regulator has reduced the maximum rate of paid channels from Rs 19 to Rs 12. After this new announcement, the service provider can charge a maximum of Rs 12 per month for any channel. Earlier this rate was Rs 19. Any channel in the channel bouquet offered by the service provider will be included only if its rate is Rs 12 or less. TRAI Chairman RS Sharma has given this information by issuing a statement. Let us tell you that according to the news recently, from March 1, users will be shown 200 free to air channels instead of 100 free channels for Rs 130.

TRAI’s new cable TV and DTH tariff will be implemented from 1 March 2020. In this new tariff system, 200 free-to-air TV channels will be offered to users at Rs 130 (without tax). Earlier, 100 free-to-air channels were offered in this package. In the new announcement made today, TRAI has issued an order to keep channels priced above Rs 12 out of the bouquet list. Customers will be able to subscribe to these channels as stand-alone. TRAI has also asked cable and DTH operators to submit information on the website by 15 January.

For information, let us know that from last year TRAI implemented a new tariff system for cable TV and DTH, in which viewers will pay only for the channels they want to watch. Before the implementation of this new system, viewers or users used to get every channel broadcaster package. Because of which customers had to pay for the channels they did not see. After the implementation of the new system, customers are paying Rs 130 and tax per month. In which they are being shown in 100 channels free. Apart from this, if any viewers want to add paid channels to their package, then they have to pay according to the rate of each channel.

check out now: best dth plans

call: 011 4290 8899

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BSNL’s new Bharat Fiber broadband plan will get 1500GB data at 200 Mbps speed

BSNL of Bharat Sanchar Nigam Limited, ie, has launched a new Bharat Fiber broadband plan to challenge Reliance Jio. In this new optical fiber broadband plan, users will be provided internet data at a speed of 200Mbps. BSNL has currently launched this broadband plan for select telecom circles of the country. This plan has been brought for Telangana and Chennai Telecom Circle at present. With this plan, many promotional benefits are also being offered to users. These promotional benefits will be available to the users for 90 days. Apart from this, 1,500GB data is being given to users with FUP (Fair Usage Policy) limits in this plan.

In this broadband plan of Bharat Fiber, if the users also eliminate the given FUP limit, then they will continue to be offered unlimited internet at a speed of 2Mbps. This broadband plan of BSNL Bharat Fiber has been launched under the name of BSNL 1500GB CS55. Apart from internet data, users will also get the benefit of unlimited voice calling in this plan. This plan can be subscribed through the official website of BSNL. The price of this plan is Rs 1,999 and the validity of this plan is 1 month. Users can subscribe to this plan till 6 April 2020. After this, users will not get the promotional offer.

Talking about the promotional benefits available in this plan, users generally get a one-year subscription of Amazon Prime for Rs 999 in the BSNL Bharat Fiber plan. However, it is not clear whether users will get this offer even in this plan. This broadband plan will compete with Reliance Jio Fiber’s Rs 2,499 plan. However, in this plan of Jio Fiber, internet data is offered to users at a speed of 500 Mbps. Along with this, users also get a subscription of many over the top apps including Jio TV.

call to get a new broadbnad connection: 011 4290 8899

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TRAI gave new year gift to users, now 200 free channels for Rs 130

TRAI of Telecom Regulatory Authority of India, ie, has given a New Year gift to the cable TV subscribers. TRAI has released a new tariff list of cable TV for users. These tariffs will come into effect from 1 March 2020. Earlier, 100 free TV channels were offered to users at Rs 130 (without tax). After the new tariff is implemented, users will be able to select 200 free TV channels for Rs 130. Apart from this, TRAI has issued an order to keep channels priced above Rs 12 out of the bouquet list. Customers will be able to subscribe to these channels as stand-alone. TRAI has also asked cable and DTH operators to submit information on the website by 15 January.

Let us tell you that TRAI introduced a new tariff system from last year, in which viewers will pay only for the channels they wanted to see. Before the introduction of this system, viewers or users used to get every channel broadcaster package. Because of which customers had to pay for the channels they did not see. After the implementation of the new system, customers are paying Rs 130 and tax per month. In which they are being shown in 100 channels free. Apart from this, if any viewers want to add paid channels to their package, then they have to pay according to the rate of each channel.

Since the introduction of the new system last year, it was mandatory for customers to show 26 Doordarshan channels out of 100 free to air channels. Three types of packages are being provided by DTH and cable operators to customers to choose their packages. There is an option for users to choose their packages from the bouquet, a-la-carate and broadcaster packages of cable operators and DTH service providers.

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