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TABC - Administrative Assistant I

The effective employment date will be on 09/01/2017 or later.

**Please note this position may close at an earlier date depending on the number of applications received.

Performs administrative assistance work at the Regional Audit Supervisor  Audit and Investigation Division. Work involves coordinating and monitoring aspects of the administrative regulatory operations for the Region Auditing Division. Works under supervision of the Regional Audit Supervisor with latitude for the use of initiative and independent judgment within the bounds of legal and agency restrictions.

Examples of Duties:

Provides administrative and/or technical assistance to Auditing staff in the region.

Reviews, assigns, and follows up with auditors on assignments involving inspections, audits, and various types of investigations, and the service of summary suspensions to retail locations.

Reviews Cash/Credit law incidents report bi-monthly and assigns CCL inspections and administrative cases.

Maintains file and updates ARTS (computer database) system for dismissal letters dealing with the Cash law and/or Credit law violations.

Reviews, assigns, and follows up with auditors on Ad Valorem  tax and Summary Suspension case assignments and submits appropriate responses to HQ.

Serves as the Time keeper for the region's Auditing staff.

Maintains Inventory control/ receiving reports

Maintains Auditing files and record retention files

Processes daily mail for the Audit office and maintains the postage inventory

Prepares the auditor office duty and interview schedules for the Houston Audit staff.

Maintains a list of complaints that are approaching 45 plus days and notifies the Regional Supervisor

Reviews complaints, assigns then accordingly to Auditing staff within the region, and monitors their timely completion.

Maintains and schedules the regions REAP education classes and case settlement schedule.

May conduct first data entry check on Audits utilizing ARTS (computer database).

Utilizing a personal computer, generates routine and special correspondence, reports, case notes, data entry, etc.

Maintains/arranges appointments, schedule and travel arrangements for Auditing staff as needed.

Coordinates/assists in various Auditing travel and agency-hosted training sessions.

May assist in the planning and coordination of special and administrative assignments and programs.

Occasional overnight travel required to attend training classes - Travel expenses reimbursed.

Performs other duties as assigned.

General Qualification Requirements:

MINIMUM QUALIFICATIONS

One year of experience in clerical work or administrative support work.

Graduation from a standard senior high school or equivalent.

Completion of thirty semester hours of college will substitute for one year of experience.

Must have valid Texas Driver License with clean driving record

Must be able to travel up to 5% day travel and occasional overnight travel.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of general office practices and administrative procedures.

Knowledge of business terminology, spelling, punctuation and grammar.

Prefer knowledge of State of Texas governmental procedures.

Skill in the use of standard office equipment and software.

Skill in data entry, word processing, and spreadsheet applications; preferably Microsoft Office (Word, Excel, and PowerPoint).

Skill in typing required (speed designated by individual division and may require testing).

Ability to analyze and solve work related problems.

Ability to work independently, perform as a self-starter and meet critical deadlines.

Ability to deal with internal and external customers in a tactful and courteous manner.

Ability to follow instructions and communicate effectively both orally and in writing.

Ability to maintain confidential and sensitive information.

Ability to bend, move boxes and/or heavy objects.

Ability to maintain files and records.

Ability to make mathematical computations and tabulations

Ability to implement administrative procedures and evaluate their effectiveness.

Ability to work under pressure, to perform multiple tasks to meet simultaneous deadlines.

Ability to interpret rules, regulations, policies and procedures.

Ability to work effectively with internal and external customers in a courteous and professional manner.

CLICK HERE TO APPLY

Supplemental Information:

The Commission will conduct a criminal history and driver record check with the Texas Department of Public Safety in accordance with applicable standards on all finalists for this position.

More than one position may be filled from this posting.

Applicants should clearly describe on their applications how they meet the minimum qualifications for the position. Qualifications may be verified through testing.

Males between the ages of 18 and 25 years, inclusive, may be required to furnish proof of either selective service registration or exemption there from as a condition of state employment.

Years of TABC Service Monthly Salary

Administrative Assistant I (less than 2 years) $2,223.56

Administrative Assistant II (2-4 years) $2,338.71

Administrative Assistant III (4-8 years) $2,592.05

Administrative Assistant IV (8 years or more) $2,893.50

The Texas Alcoholic Beverage Commission adheres to the Veteran's Preference granted in Chapter 657 of the Texas Government Code and the Former Foster Children Preference granted in Chapter 672 of Section 1, Subtitle B, and Title 6 of the Texas Government Code.

Veterans, Reservists or Guardsmen with an MOC or additional duties that fall in the below referenced fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply:

United States Army- 36B Financial Management Technician, 42A Human Resources Specialist

United States Navy- LS Logistic Specialist, MC Mass Communication Specialist, PS Personnel Specialist, 641X LDO-Administration

United States Coastal Guard- 018 Personnel Administration

United States Marine Corp- 0100 Basic Administrative Marine, 0111 Administrative Specialist

United States Air Force- 3A1X1 Administration, 8A200 Enlisted Aide

Veteran Employment Preference

If you qualify for a Veteran Employment Preference, it is mandatory that you provide the required documentation(s) at the time of your interview. Documentation(s) must be provided before a Veteran Employment Preference can be granted.

Required Documentation(s)

Veteran – DD Form 214

Surviving Spouse of a Veteran who has not remarried - Marriage Certificate and DD Form 1300

Orphan of a Veteran who was killed during active duty – Birth Certificate and DD Form 1300

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Operations Specialist - Visual Language Professionals

$13.00 - $15.50 an hour

Join our team to provide customer service and operational support in a fast paced virtual environment.

The best part? You can work from anywhere!

We are a language services provider looking for a flexible individual to provide support in all aspects of our operations including: customer service, interpreter scheduling, QA, basic technical support for scheduling applications.

Skills/Qualifications:

+ ability to multitask while maintaining accuracy

+ ability to quickly identify errors

+ strong attention to details

+ ability to schedule a large workforce

+ ability to navigate Gmail, Google Drive, and various web based applications

+ customer service experience

CLICK HERE TO APPLY

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US DEPT OF VETERANS AFFAIRS - Program Support Assistant

Duties:

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-8. At the GS-7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-8. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. This Program Support Assistant position is in the Credentialing and Clinical Privileging Section (C&CP), at the Department of Veterans Affairs, VA Medical Center, Houston, TX (MEDVAMC).

Duties include but may not be limited to the following:

Prepares application and reappointment packets for all members of the medical staff.

Directs credentialing and privileging folders thru sections, services, and personnel as required;

Processes credentialing and privileging information to ensure all required data is available upon appointment and that appointments occur as scheduled;

Keeps all credentialing and privileging information up to date in the computerized data Base;

Publishes lists of medical/dental staff members for the use of top management support services and clinical service chiefs;

Ensures all physicians and dentists at MEDVAMC have current valid clinical privileges.

Work Schedule: Full-Time, Monday - Friday, 8:00am - 4:30pm

Recruitment & Relocation Incentives: Not authorized

Financial Disclosure Report: Not Required

CLICK HERE TO APPLY

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Staffing Coordinator - Pediatric Home Healthcare

Full-time, Commission

Job Description

Staffing Coordinator (Entry Level / Human Resources / Healthcare)

Are you looking for an opportunity to build a rewarding, long-term career with an organization where you can help to make a positive difference in children’s lives? Join our team at Pediatric Home Healthcare! Founded in 2010, we are an extended-care pediatric private duty nursing provider that cares for medically-fragile children in the comfort of their own home. As we continue to grow, we are committed to maintaining our family-oriented, small-business atmosphere so that we can go above and beyond, both for our patients and for our employees. Due to our continued growth, we are looking for an ambitious and dedicated candidate to serve as a Staffing Coordinator. In this entry-level role, you will play a key support role with our staffing and scheduling department while learning about our organization and preparing for advancement to positions of greater responsibility. Since we promote from within based on performance, this position can potentially serve as a career fast-track. We offer very competitive compensation packages, personal and professional development, and a welcoming and inspiring workplace. If you are ready to dedicate your career to making children healthy, and if you meet our qualifications, we want to meet you. Seize the opportunity and contact us today!

Job Responsibilities

As a Staffing Coordinator, you will perform a variety of support duties for our HR and staffing needs. From helping to expand our nursing pool to providing clerical and administrative assistance, you will be in a position to learn about all aspects of our organization. This position reports directly to the Account Manager.

Your specific duties in this role will include:

Maintaining rapport with nurses through the hiring process

Determining applicant qualifications by interviewing applicants, testing, and skills check-offs by the Director of Patient Care Services

Managing, hiring, and terminating employees per Pediatric Home Healthcare Policies and Procedures

Setting pay rates for Nurses in the field

Promoting open communication between all departments

Maintaining schedules for all patients and nurses

Managing the nurses after hours while on-call

Adhering to all policies and procedures as well as corporate goals and objectives

Demonstrating professional behavior and serves as a role model to staff at all times

Performing specific projects as requested by the Account Manager

Requirements

We are looking for a driven and personable individual who combines hunger for a solid long-term career opportunity with a dedicated work ethic. You should also have the confidence to excel at building ongoing business relationships. It is also important that you display excellent communication and interpersonal skills, as well as a caring and empathetic attitude toward our patients and their families.

Specific qualifications for the role include:

Bachelor’s degree, preferably in Business, Marketing, or Provider Relations

Solid problem-solving skills

Ability to work in fast-paced environment and work well under pressure

Ability to build relationships with employees and clients

Ability to source and recruit qualified personnel

Desire to learn business management

Customer service/customer-facing background, preferred

Finance sales background, a plus

Benefits

At Pediatric Home Healthcare, our employees are family. We recognize that our success depends upon our world-class team of nurses, caregivers and staff. We strive to go above and beyond in offering a work environment that is second to none. In addition to offering numerous opportunities for continued career growth, we also provide ongoing support designed to aid you in the often-taxing job of balancing your professional and home lives.

Your hard work and professional dedication will be rewarded with a full range of benefits, including:

Competitive salary plus commission

Medical, dental and vision coverage (100% company-paid)

Vacation

Sick and personal days

Paid holidays

Plus more!

CLICK HERE TO APPLY

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AMBER PHARMACY - Care Coordinator

Position Description: Responsible for the day-to-day customer service activities and support of specifically assigned clients and customers. Responsible for inbound and outbound patient phone calls, prescription refill reminders calls, documentation of patient interaction, facilitation of patient to pharmacist consultations, patient enrollment functions, and assisting with patient needs and requests. Primary Responsibilities: General duties include but are not limited to: 1.Conducts prescription refill reminder calls. 2.Responsible for inbound and outbound patient phone calls. 3.Facilitates patient to pharmacist consultations. 4.Provides assistance with all patient needs and requests. 5.Demonstrates expert customer service. 6.Uses problem solving skills to offer support to patients calling in; obtains and evaluates relevant information and provides quick resolutions to questions, concerns, and problems; provides follow-up when appropriate. 7.Keeps records of client/customer interactions and transactions. 8.Identifies and reports to direct supervisor on all call exceptions, positive or negative, and proposes actions, if necessary, to be taken in response to the exception.

9.Supports the development of methods of communication and coordination with pharmacy operations to ensure timely and accurate fulfillment of orders for patient requests and clients. 10.Responsible for monitoring and processing all orders and requests received via the website and by assigned clients/customers; communicates and coordinates with the appropriate personnel. 11.Works closely with direct supervisor to improve assigned customer experience on the website. 12.Participates in team meetings to ensure company service objectives are being met. 13.Communicates all aspects that can assist the Sales Team as it relates to assigned customer retention and growth. 14.Audits own performance and recommends objectives and standards of performance. This list is in no way to be used as an all-encompassing list of duties. The intention of the aforementioned job description is to be used as a guide to assist in accomplishing company and department objectives, covering only primary functions and responsibilities. Professional Competencies -Ability to learn MS Excel, Word, Outlook, CPR+ -Maintains knowledge of and utilizes software to provide best-in-class customer service. -Attention to detail with emphasis on organizational skills -Self-initiative -Ability to work with all levels of internal management and staff, as well as outside clients and vendors Required Qualifications HIPAA trained and /or the ability to work with and protect extremely confidential patient and employee information Working knowledge of the healthcare industry Educational Requirements High school diploma or equivalent

CLICK HERE TO APPLY

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Route Logistics Coordinator In -Houston, TX

JOB DESCRIPTION

Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities.  The company has a proud history of providing growth and advancement opportunities for its employees.  We have a challenging opportunity for a Route Logistics Coordinator.

Job Summary:  

The Route Logistics Coordinator is the primary point of contact for customers and is responsible for optimizing routes, coordinating field operations activities, providing quality customer service and serving as a liaison for communication between customers and Brink’s facilities.  This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers and in armored vehicles in transit, as well as the safety of persons on the premises of Brink's and its customers, including armored vehicles.

Key Responsibilities:

• Maximize route efficiencies

• Respond promptly to internal and external customers and manufacturer inquiries to resolve issues and respond appropriately

• Compare system routes with existing routes to identify gaps and areas for improvement

• Accompany drivers en route to identify and remedy potential obstacles

• Maintain and distribute procedures to field personnel

• Educate field personnel on processes, changes and customer requirements

• Conduct needs analysis for prospective new customers

• Cross-train and perform other duties as assigned

JOB REQUIREMENTS

Minimum Qualifications:

• Minimum of 1 year of experience in dispatch, routing, transportation and/or logistics

• Minimum of 21 years of age

• A valid firearms permit or ability to pass applicable firearms licensing requirements

• A valid guard card or ability to obtain a guard card or any other required licenses

Preferred Qualifications:

• Process improvement experience

• High school diploma or GED

Professional Skills:

• Excellent ethics and integrity

• High attention to detail

• Collaborative work style

• Excellent customer service

• Ability to work independently

• Professional, positive demeanor

CLICK HERE TO APPLY

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s U.S.  We provide eligible employees, medical, dental, vision and life insurance plans.  In addition, we offer profit sharing opportunities and a 401(k) program with company match. If you are interested and meet the requirements for this position, please apply.

Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law.  Brink’s is also committed to providing a drug free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Career Opportunities: Inventory Planner, Purchaser - Houston, Texas

Summary

The Inventory Planner is accountable for ensuring inventory levels are maintained to a degree which matches the fluctuating demand of products, while minimizing investment by assessing demand activity

Responsibilities

Monitor supply store inventory levels and investment values

Document inventory usage history

Forecast requirements through the engagement of internal customers

Support internal customer requirements

Communicate with internal customers to provide pricing for upgrades and options

Source vendors associated with materials

Negotiate price and purchase of inventory goods

Communicate closely with Purchasers, General Supply to identify possible inventory changes

Assign storage locations for inventory products

Receive of inventory from suppliers, when required

Physical restocking of inventory in bin locations, when required

Assist with pre-inventory warehouse preparations quarterly

Submit usage reports to consignment vendors

Work within financial systems, in particular, the SAP purchasing modules

Work within company purchasing policies and procedures

Adhere to company safety guideline and procedures

Various other duties as required

Knowledge & Skills

Level of confidence and experience in Excel

Attention to detail with the ability to multi-task

Effective verbal and written communication skills

Ability to work well with others while under minimal supervision

Education

Degree or diploma in a related discipline considered an asset

Experience

Minimum 3 year’s experience in product procurement

Drilling rig product knowledge an asset

Experience in SAP purchasing and inventory an asset

MRP experience required

CLICK HERE TO APPLY

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CORE LABRATORIES - INVENTORY SUPPORT TECHNICIAN

INVENTORY SUPPORT TECHNICIAN

SUMMARY  

Receives, stores, and distributes material, tools, equipment, and products within establishment by performing the following duties.  Provide full reprographic services to division customers as required.

DUTIES AND RESPONSIBILITIES:  

Ship core material to offsite analysis labs in a timely manner.

Retrieve, secure and properly store core, plugs and any core-related material from the sample storage area.

Assist with client core workshops and core viewings by moving selected core samples into assigned meeting spaces.

Reproduction of training course manuals as required.

Scanning, binding, and reproduction of all documents for Joint Industry Projects and training courses.

Maintaining a variety of Excel spreadsheets that track core samples and other inventory

Updating and maintaining the storage of well thin section glass slides.

Keep supervisor informed of inventory levels and product requirements.

Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.

Completes deliveries by driving truck, van and/or forklift, to and from vendors and/or internal company customers

Maintains inventory controls by collecting stock location orders and printing requests.

Maintains quality service by following organization standards.

Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.

Completes reports by entering required information.

Contributes to team effort by accomplishing related results as needed.

EDUCATION AND EXPERIENCE  

High school diploma or GED required

Three or more years in a warehouse environment

KNOWLEDGE, SKILLS & ABILITIES

Ability to lift up to 50 pounds

Clean driving record

Courteous, attentive and customer-focused attitude

Must pass TESCOR behavioral assessment

Intermediate knowledge of Microsoft Office Suite, with a focus on Excel, Word and Outlook.

High attention to detail

Excellent planning and organizational skills

Willing to assume a variety of tasks that keeps the warehouse functioning.

CERTIFICATES, LICENSES, REGISTRATIONS

Certified/licensed to drive a forklift

CDL class A driver’s license a benefit but not required.

Compliance in the DOT Hazmat training program (DOT49CFR)

CLICK HERE TO APPLY

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Logistics Operations Coordinator - STOLT-NIELSEN LIMITED

Overview

Plan and execute logistics requirements necessary for the successful export and/or import of orders as accepted by STC, to the customer’s satisfaction.  In addition strives to ensure that all moves are executed in the most cost-effective way. Ensures that all activities are consistently executed within STC’s existing Quality Management System (ISO9001: 2008).

Responsibilities

• Execute and implement operational activities according to customer requests and management direction.  To maximize the number of profitable moves handled and to keep costs to a minimum while maintaining a high quality level of service.

• Prepare or arrange documentation necessary for the proper handling of container moves throughout entire supply chain.  Maintain operations files in accordance with STC policies and updating systems correctly and in timely manner.

• Consistent and timely communications of shipment progress/movement, cost details, equipment related matters and issues to customers, vendors, 3rd parties and STC’s worldwide network of offices.  

• Work with ops analysts, accounting and Management to resolve, clarify and correct questioned or outstanding vendor and customer invoices.

• To participate as and when required in customer meetings.  Liaise with the operational account managers, supervisors and sales on matters that affect commercial relationships.

Qualifications

Education:

- University/College degree preferred.

• Experience:

- Logistic/ transportation knowledge with a minimum of 1 year industry experience or corresponding operations experience in the tank container industry;

• Specific Skills:

- Excellent communication and interpersonal skills

- Excellent computer skills, particularly with MS Office

- Must be ethical, detail oriented, organized and able to prioritize and set goals

- Fluent in English and Bilingual in Spanish a plus

- Affinity with working in an international environment

CLICK HERE TO APPLY

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HR - TUBOSCOPE

Job Summary:

Provides administrative support and coordination in the consistent and effective application of policies, procedures, and practices of the Human Resources department while maintaining high confidentiality in all aspects of business.  Assists the department with administrative duties and facilitates the processes at all business locations.

Responsibilities:

Organizing and coordinating the operations and functions of the administrative duties in HR to include invoicing, circulation of employment paperwork to upper management for approvals, timekeeping and filing.

Interpreting, assisting and advising employees and managers regarding leave management and benefit administration, and HR procedures and policies within the specified guidelines.

Support the new hire process with onboarding, I9 verification and scheduling of safety orientation.

Establishing and organizing maintenance of department records, ensuring complete accuracy and confidentiality.

Coordinate and ensure that random drug screenings are completed quarterly, headcount reports are accurately collected and reported and that all bonus plans are timely and accurately submitted for payment to employee.

Serve as scribe for all HR meetings and responsible for minutes being timely distributed to HR staff.

Support the administrative needs of the HR Director.

Plan and coordinate HR functions to include catering, room reservations and invitations to appropriate attendees.

All other duties as assigned by management.

Qualifications

Qualifications/Requirements:

Minimum of 2 years of clerical experience in a high paced office environment, HR environment is preferred.

Ability to professionally speak, write and read the English language, bilingual preferred.

Able to work independently on a broad variety of duties.

Able to establish and maintain healthy working relationships with people in course of work.

Proficient in Microsoft Excel, Word, One Drive and Outlook.  Proficient in HCM, Kronos, and Taleo preferred.

Able to deliver effective results, meet tight deadlines and targets.

Good judgment and decision-making skills.

Able to ensure and respect the confidentiality of all aspects of the Human Resources department.

CLICK HERE TO APPLY

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AOI - Human Resources Generalist – Benefits

Department: Human Resources Department Job Code: HR1806

JOB DUTIES

Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.

Administers and explains respective assigned HR policies, programs, and procedures, and assures compliance. Recommends changes and additions as needed to maintain a competitive edge in the quest for talent.

• Primary contact for all health and welfare plan administration/guidance. Serve as the subject matter expert regarding the Affordable Care Act (ACA) provisions.

• Responsible for customization and management of file interfaces with vendors and insurance carriers, ensuring accurate plan enrollments, reconciliations and timely COBRA notifications..

• Manages benefits to include enrollment, claims resolution, change reporting, billing reconciliation, and communicating benefit information to Employees.

• Explains and interprets company insurance program to Employees and dependents, helping Employees select the benefit plan(s) that best fit their needs.

• Manages benefit offering documentation and educational materials, ensuring clear and concise information and communication for Employees.

Maintains and coordinates employee recognition programs.

Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the management team.

Coach management on issues including application of HR policies and processes, restructuring, and complex employee issues. May coach employees on people management, career development, personal leadership, and 360 assessments.

Responds to all EEOC charges.

Conducts new hire orientation.

Update HRIS system with new hires, benefits, training records. Pull reports from system as needed and requested by others.

Partners with HR leadership to recommend, research and implement new approaches, policies, procedures and tools that will build a highly efficient, service oriented HR department

Facilitates the design and delivery of processes or deliverable products that enable the business to meet business objectives. Researches and submits cost benefit analysis and implementation plans for new programs.

Manages the Performance Management cycle, including developing and sending communications and report cards to leadership, working with compensation stakeholders to ensure merit increases are proposed, approved, and processed, and ensure all reviews are collected in a timely manner.

Conduct Compensation analysis in regards to local compensation needs or analysis.

Creates and distributes innovative and engaging corporate communications.

Familiar with complex FMLA, Worker’s Comp, STD and LTD issues

Performs other work-related duties as assigned.

JOB REQUIREMENTS

Bachelor's degree Human Resources Management, or a related field.

3+ years experience in Human Resources benefits administration.

Knowledge of ERISA, FLSA, Affordable Care Act, vendor negotiations and benefit plan designs.

Excellent customer service, attention to detail and organization skills.

The ability to research and analyze various different type of data information.

Must have the ability to make recommendation to effective resolve problems or issues, by using judgment that is in consistent with standards, practices, policies, procedures, regulation or government law.

CLICK HERE TO APPLY

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Field Driver – Customer Assistance Representative -  Progressive Leasing

Progressive Leasing Open Interviews – Open Interviews

Field Driver – Customer Assistance Representatives

When: Tuesday and Wednesday, July 11th and July 12th

Time: 1:00 PM – 3:00 PM

Where: Houston, TX 77086

Applicants: Apply via this job posting to schedule your interview

Pay: Base Rate + Uncapped Bonus Potential

What You’ll Do:

Ensure timely pick-up of returned merchandise from customers or collecting on past due accounts

While utilizing a company vehicle, pick-up and secure merchandise, Monday thru Saturday (Sunday off!)

Make contact with customers at their residence to assist with collections, payments, or return of merchandise

Load, secure and protect products in delivery vehicle and safely transport merchandise between client homes and regional Hub centers

Routinely requires lifting, “dollying”, loading, unloading, securing and protecting heavy merchandise

Minimum Experience & Qualifications:

Previous warehouse, logistics, laborer, and/or driver experience is helpful

At least 21 years of age

Have a satisfactory MVR (driving record), valid driver’s license, and D.O.T. physical certification in states that require it

Regularly lift 25-50 lbs. without assistance or push and pull up to 100 lbs. using a dolly and other safety equipment

Maintain a professional appearance and have great communication skills

Bilingual is a strong plus, but not required (Spanish and English)

CLICK HERE TO APPLY

Job Type: Full-time

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JP MORGAN CHASE - Specialist I - Fraud - Houston

Req #: 170058316

Location: Houston, TX, US

Job Category: Customer Service  

Working at Chase means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what’s right and creating solutions that make lives better. Build your career on our strong foundation and help shape what’s next for you and for us.  Chase, a leading provider of diverse financial services worldwide, is actively seeking team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. Successful candidates in this vital position are flexible and problem-solvers who enjoy helping customers resolve their questions and concerns.  We have opportunities for Specialist positions in our Customer Service group. Our Customer Service group provides exceptional customer service to our retail and credit card customers with a broad array of products and services. We are looking for individuals with a passion for Customer Service with the following skills:

Customer Focus

Take ownership of each customer while empathizing and prioritizing customer needs

Resolve conflicts and manage customer expectations

Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

Effective verbal and written communication with both external and internal customers

Document customer account activities thoroughly and concisely

Engage in interactive dialogue with customers through active listening

Problem Solving Skills

Approach problems logically and with good judgment to ensure the appropriate customer outcome

Make appropriate decisions on behalf of the customer quickly and effectively

Effectively prioritize work to ensure efficiency

Conduct research as needed

Analytical Skills

Critical thinker and ability to exercise independent judgment

Accuracy and attention to detail

Required to abide by all applicable regulatory and department practices and procedures

Computer Skills

Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

Fluency in Windows Operating Systems and Microsoft Office tools

 Chase provides a professional and fun environment for employees so they can focus on providing great service to our customers.  As part of a diverse and dynamic team, Specialists receive ongoing training and development to enrich their skills and build a career at Chase.

Training Schedule:

Formal paid training will take place dependent on the training requirements for the position and days and times of the training may vary. Specific information will be provided by the Recruiter.

Work Schedule:

Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter. Our team members are dynamic. They seek opportunities to take initiative, adjust quickly to change, have a positive attitude, and take responsibility for results.  They are able to deliver a great customer experience, even when handling challenging situations by offering customers alternative solutions and enhanced products.  

Watch a video featuring real employees who work in this type of role for insight into the skills that help them succeed and the experience they have working at Chase.

Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face

Must be willing to work in an environment that requires 100% phone-based customer interaction

Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred

High School Diploma or equivalent required

CLICK HERE TO APPLY

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Work from Home- Elite Customer Service Opportunity Aspire Lifestyles

In this role you will impact the lives of those you service by providing VIP-level customer service remotely from your home. As a home-based Lifestyle Consultant, for the Aspire Lifestyles team, you will fulfill Concierge requests for premium MasterCard _Members_ , _Luxury Card Members & V.I.P. Card Members_ to enhance the brands in those interactions. If you have a passion for fine dining, travel and entertainment and gravitate towards a luxurious lifestyle, this job is perfect for you! The Lifestyle Consultant is a part of our world class customer service team that provides extraordinary care to our clients with the goal of driving superior customer satisfaction and brand loyalty. We are experts at creating memorable experiences.

Are you an exceptionally customer-focused individual who would enjoy consulting with our members and handling all of the items on their personal to-do list while bringing your diverse interests and passions into work every day? Do you enjoy talking to people and trying to understand what they truly need? Are you intellectually curious and resourceful problem-solver? If so, then this job is for you!

Whether you are finding dining reservations in Paris, or tickets to the sold-out show in New York City, the requests are always unique and interesting. As a home-based Lifestyle Consultant, you will work from your own home while servicing a high volume of customer inquiries through inbound and outbound virtual channels (phone, email, etc.) with an elite level of customer service.

Key Job Responsibilities:

Deliver white-glove customer service by handling incoming phone calls and/or completing research for members requesting personal services in categories such as: Fine Dining, Entertainment (Sports, Broadway, Theater, etc.), Travel and Recreation, City and Tourism, Household, Shopping, and Unique or Unusual Requests.

Act as a consultant by engaging in dialogue with our members and asking probing questions to understand the motive and true need of the request

Research and offer solutions to members by going beyond their initial request in efforts to enhance their overall experience, leaving no stone unturned

Work on inbound calls and/or back-end research as needed.

Accurately and completely capture information and update client and proprietary systems appropriately.

Promote meaningful relationships and brand loyalty through engaging and informed conversation with members via phone and email.

Share feedback about member request trends and overall suggestions for improvement with supervisors.

Consistently provide best-in-class customer service in a fast paced, structured environment.

Meet or exceed all program metrics as outlined in training and manuals (e.g., attendance, quality, compliance, etc.)

Communicate over the phone and written responses in a clear, professional, timely and concise manner.

Job Specific Competencies:

Minimum of 2 years related customer service or hospitality experience required, 3-5+ years preferred.

Experience working with luxury brands a plus.

Experience working in a home based or virtual environment preferred. Previous experience in an on-line learning environment a plus.

Self-starter with ability to work independently with limited supervision.

Resourceful and strong ability to problem solve independently

Ability to communicate effectively with team members using web-based tools, ie, chat and email

Previous contact center experience preferred.

Hospitality industry experience or previous international travel experience preferred.

Strong technical computer and internet skills required. Able to learn and adapt quickly in a technical, remote/online environment and be able to set up Aspire computer and telephony equipment.

Ability to multi-task and juggle various software and technology platforms at once

Work Environment Requirements

Reliable, high-speed Internet connection and dedicated land-based phone line (not VOIP).

Must be able to establish a home office that provides and maintains the following equipment: cross-cut shredder, desk and chair.

Dedicated workspace that is quiet with door that can be locked. Computer equipment must not face hallways or windows.

Equipped with a stand-alone monitor (1024x768 resolution or higher) for use with a terminal provided by Aspire Lifestyles.

Benefits:

Ability to work in home office environment

Competitive hourly wage; monthly performance bonuses and incentives; evening premiums; language premiums.

Medical, Dental and Vision Benefits with eligibility after 30 days

Disability and Life Insurance programs

401k program with company match

Variety of full-time shift offerings in our 7am-1am/365 day servicing environment

CLICK HERE TO APPLY

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MENZIES AVIATION -  HR Specialist

Description The position of HR Specialist works closely with senior HR management in supporting the HR function in their assigned geographic Location. The HR Specialist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: benefits administration, employee relations, training, performance management, on-boarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. This position will also support the Human Resources Department by assisting with the administration of various HR programs, performing clerical and administrative duties, maintaining employee records. Additionally, it will assist in promoting positive relationships between employees and management and must be able to maintain a high level of confidentiality. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The Specialist must be sensitive to corporate needs, employee goodwill and the business needs. Primary accountabilities and duties: • Assists in the administration of various human resource functions and regulatory compliance for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures. Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations.

• Maintains all employee and applicant documentation as dictated by company and/or governing agencies ensuring full compliance. • Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions. • Assists in investigating, answering and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the management team. • May review benefits with employees and processes enrollment, cancellation or changes. May assist in the organization and communication of the annual open enrollment and election process. • May assist in the recruitment effort for all exempt and nonexempt personnel and temporary employees; conducts new-employee orientations; and assists in the writing and placement of advertisements. Assist with and/or coordinate the internal job posting program. Reviews applications and interviews applicants to match experience with specific job-related requirements. Submit the online applicant investigation requests and assist with new employee background checks. • May assist in responding to employee relation issues such as employee complaints, harassment allegations and civil rights complaints. Handles employee relations counseling, outplacement counseling and exit interviewing. Acts as an employee relations specialist. • Manages and tracks all employee disciplinary action. • Coaches, counsels and guides managers before executing employee disciplinary actions. • Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter). • Facilitates or provides training (including new hire orientation) to the workforce. • Maintains human resource information system records and compiles reports from the database as needed. • Maintains employee personnel files. Update HRIS database records and process paperwork for new hires, terminations and other status changes. • Updates, monitors and maintains eligible salary adjustments/increases based on three- and six-month and one-year evaluations. • Coordinates Human Resource functions such as company social activities, management luncheons, and charitable programs; maintain company electronic bulletin board, employee retirement functions and all employee recognition programs. • May Process FMLA, Leave of Absence and/or STD paperwork. • Participates in administrative staff meetings and attends other meetings and seminars. • Maintains, updates and distributes company organization charts and the employee directory. • Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed. • Must be familiar with company policy and CB agreements as applicable. • Assists with various research projects and/or special projects. • Performs other related duties as required and assigned. Requirements• Must be a team player, have the ability to work under pressure, have a professional image and be able to resolve problems and conflicts. • Excellent communications skills such as writing, listening and customer service skills. • Previous experience with Internet and MS Office Skills, including MS Word and MS Excel required. • Bachelor’s Degree Preferred or 2-4 years of previous HR Experience Required. • PHR Certification is a plus. • 2 to 4 years of HR experience required Aviation experience a plus • Labor Relations experience is preferred • Ability to work independently without direct supervision is essential

CLICK HERE TO APPLY

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KEMPER - Administrative Assistant / Customer Service Clerk

Reliable Life Insurance, with a district office in North East Houston, TX (near the intersection of I-10 and I-610) is in need of a talented office clerk/administrator looking to contribute to our dedicated team. Our team members efficiently and accurately process various administrative duties in accordance to company and industry standards and within adherence to contract provisions and legal requirements. This is a part time position, 20 hours per week. The work schedule is Monday, Wednesday, and Friday between 8:00 - 4:30. We offer a salary that starts at $9.46 hourly. Our ideal candidate will enjoy multi-tasking and working with a dedicated team with a strong customer service focus. The position includes handling money, computer tasks and phone responsibilities. If you like variety, learning on the job and completing valued clerical office work, please apply today.

Position Qualifications: • High School diploma or equivalent. • 2+ years general work history. • Good organizational, time management and customer service skills. • Working knowledge of Microsoft Outlook, Word and Excel is required. • Must be proficient with 10 key calculator. • Basic bookkeeping knowledge is preferred. Application Link: http://bit.ly/PTAdminAssistant4104 Kemper at a glance With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses. Kemper’s underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers. *Alliance United Insurance Company is not rated. We value diversity and strive to be an employer of choice.

CLICK HERE TO APPLY

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AAA – Travel Agent Trainee- Houston

The Road to Success Starts Here!

Hiring for Galleria, Memorial and Copperfield, Texas Branch Office locations.

AAA Texas is currently looking for energetic, sales driven, dynamic and highly motivated individuals to join our Travel Agent Trainee Team! AAA Travel Agents create unique and personalized vacation experiences for our valued AAA members. You will be a part of a highly skilled team of forward thinking travel specialists who are committed to delivering “Legendary Service” with each member interaction.

A love of travel attracts many people to the field, but to succeed a Travel Agent must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Agents must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast pace environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

For the right individual this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

Qualifications

Additional requirements:

Education: A high school diploma is required; (2 or 4 year college degree preferred)

Minimum 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal oriented environment

You must have reliable attendance and good communication skills

You need to be able to lift and move travel stock and other materials (up to 25lbs)

You must be available to work most Saturdays and some evenings to support goal achievement

You need to be able to pass comprehensive criminal background check and thorough hair sample drug screening

We prepare all of our Travel Agent Trainees for their new role by ensuring their successful completion of our Travel Agents Trainee program which requires some travel for training

Our Agents are more likely to succeed if they are proficient with various internet search engines, Microsoft Office and the ability to quickly transition from one vendor system to another while typing at least 30WPM

Benefits:

Paid holidays, vacations, and sick days

Corporate benefits for insurance products

Competitive insurance: medical, dental & vision after 90 days of employment

Quarterly incentives for achieving established production tiers

Love to travel? Personal travel opportunities at discounted pricing

We offer extensive training to aid you in your career development through The Auto Club University

A pension plan (after completing 1 year of service) with full vesting at the completion of 5 years

Regular recognition through various company programs and incentives for cash and prizes

We encourage you to participate in our 401(k) Plan after 30 days with a matching contribution after 1 year

If you’re a “take charge” individual and want to learn more about what AAA Travel has to offer and how you can make a difference in the lives of our members, please submit your application today!

AAA LEGENDARY SERVICE, SOMETHING TO BE PROUD OF!

AAA is an Equal Opportunity Employer

CLICK HERE TO APPLY