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Top Reasons Why Customer Feedback Is Important For Your Business

If you run your business you do your best for the customer, satisfy their needs. But how can you be sure that your effort gives you proper results? If you don’t try to find out what your clients actually think about your service/ product, you will never give the best customer experience. Your customer’s opinion is the helpful information that you can use in your business to give them a better customer experience.

What is customer feedback?

Customer feedback is valuable information about your business whether they are satisfied with your business/product or not and about the general experience, they had with the company.

Companies understand that customer feedback plays a very important role in their business that is why in today’s time every company listens to the voice of their customers. If you want to stay long term in this highly competitive market you should never stop listening to customer feedback whether it is positive or negative.

Here are the top reasons why customer feedback is important for the business

• Improve your product and services- When you are initially introducing a new product or service in market customer feedback is very helpful for you. The market research gives you an idea that customers would be willing to buy it or give some tips on how you could improve your product.

• Create the best customer experience- Today’s marketing there are highly experienced people available with their products and services. If you focus on providing the best customer experience then clients will stay loyal with your brand.

• A reliable source for information to other consumers- In today’s market of social media, consumers do not trust expert advice. Customers who have already used a product or service are more trust able source for information nowadays. For eg- when you look for a restaurant to have dinner with your friends you read reviews beforehand. Nowadays many companies have a review system in their products and services so that poor services will be deleted from their business.

• Helps you improve customer retention- Through customer feedback you can determine wether they are happy with your product/ services or not. By listening customer feedback you ensure that all of your customers have a better experience of the product/service. Each time unhappy customer express his disappointment, you can response and find a solution to fix an issue. This is the best time to win a customer back and also increase his level of loyalty.

• Customer feedback gives you data that helps in taking business decisions- Customer feedback is one of the most reliable sources for data that can be used in taking business decision. Successful business owners gather and manage data that helps them develop future strategies.Source

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Cab pooling Bangalore – Better Way to Commute to Work

Do you find driving to work is a very difficult task in urban cities? Leaving from home is too easy compared to reach office without any stress, and frustration. Driving daily to work in traffic is negatively affecting your mental and physical health, increases higher blood pressure, stress level, risk of depression, etc.

There are a number of reasons why you should prefer cab pooling in Bangalore. It will not only make your life easier but also reduce many problems.

•    Traveling becomes fun- Driving alone can be really boring and it affects your health. But, what if you sit backside in the cab with your friends? Wouldn’t it be so much fun? Moreover, if you have friends traveling with you, traffic will no longer be frustrating for you.

•    Reduced stress level- Spending most of your time in driving not only make your life stressful but also you can’t use your precious time. However, with cab pooling, it not only save your time but you can get relief from stress that you face daily driving for work and vice-versa.

              So, bring your carpool group to Cab pool group

•    Usable commuting time- If you drive to work every day, the time spent behind the wheel is wasted. Driving demands full attention when you drive on the road. Which means you can’t be productive with your time on the road. Cab pooling gives you an opportunity to sit backside in the cab without any stress and use your valuable time to read the newspaper, listen to music, catch up on, etc.

•    No parking troubles- After traffic, parking is also a big problem nowadays. Some companies do not have parking space, so it increases your stress level where I can park my vehicle? Cab pooling is to reduce your parking problem.

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Is Daily Commuting Really Impact Our Physical And Mental Health?

In our daily life, millions of people who are travel daily home to the office are spending their time in traffic every day and this rush on a regular basis is negatively affecting your mental and physical health, increases higher blood pressure, stress level, risk of depression, etc.

Here are the key points of how daily commuting affecting our health and what we can do about it.

The key points of health-

Increased Blood Pressure/ Stress Level- Commuting in daily life can lead to increase your blood pressure and stress level. When you stuck in traffic you get frustrated and blood pressure raises that affecting your heart and brain. High blood pressure can increase a person’s risk of heart disease. 

Pain in The Neck/ Back- Many times we suffer neck or back pain from the hours we spend behind the wheel. When we sitting at one place while commuting for an hour it will affect our neck, shoulders, lower back and compromises our breathing and interrupts digestion.

Risk Of Depression Rises- The suffering is not just physical only,daily commuters suffer higher levels of stress and anxiety. Daily commutes of at least 10 miles each way have a higher tendency toward depression, anxiety.

Gaining weight- People, who travel daily home to office and back, had spent most of the time in cab, cars, or offices. They don’t have enough time to do exercise or walk. That affects your physical as well as mental health.

What we can do about it-

There is probably not much you can do. But you can take some steps to reduce its effects-

Use the time- We can use a shared cab or carpooling service and save time as well as money and make this time as a productive one.  For eg, we can connect with family and friends, read books, learn something new, catch up on emails, listen to an audiobook, songs and read some interesting stories.

Also, use your commute time to think of positive things about yourself. By the time you reach the workplace, you will be feeling confident and energized.

Change your House- If your commute takes too much time then finding a place nearby to your office will reduce your stress levels and make your life happier and you don’t need to spend more time in commuting. Use this time with your family, children and for yourself.

Change your commute option- Use shared cab, carpooling service and transform your daily drive into a productive commute. It less affecting your mental and physical health rather than own driving.

Get the Help You Need – If you feel that commuting is affecting your overall physical or mental health, get medical treatment and the sooner you’ll find a solution the better it is. Source