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Salesforce Enhanced Revenue Lifecycle Management with New Features

Salesforce today announced new Revenue Lifecycle Management capabilities that enable businesses to scale and automate the entire quote-to-cash sales process. It will automate everything from quoting and contracting to order fulfillment, on a single platform for sales, finance, and legal teams.

What is new in upgraded Revenue Lifecycle Management?

Business want to improve their seller experience and drive more revenue in an increasingly complex selling environment. Below capabilities are added in upgraded Revenue Lifecycle Management

1. Automation and AI integration

2. Omni-channel purchasing and selling

3. Monetization model flexibility

4. Modernized ordering and decomposition

Check out Salesforce Enhanced Revenue Lifecycle Management with New Features for more detail about new features.

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10 Free CRM Applications That Will Boost Your Productivity

A CRM Application is simply a system that enables firms to manage customer data and interactions, access company information, automate sales, manage vendor and partner connections, and monitor leads, among other functions. The objective is to improve customer service, increase sales, and promote productivity and profitability. A CRM system organizes client data into a single database, making it easier for organizations to access and administer. CRM applications’ broader goals include increasing customer retention, streamlining service delivery, and improving the quality of a company’s relationship with its customers.

Why Use Free CRM Apps?

Free CRM applications can be especially useful for small businesses, startups, and other organisations with limited software budgets. Here are some reasons to use a free CRM app:

Cost-effectiveness: The most obvious advantage is cost savings. Free CRM systems offer essential functionality without the need for a large initial investment. Ease of Adoption: Most free CRMs have a simple interface, making it easier for teams to adopt and integrate the tool into their daily operations. Flexibility: Many free CRM applications have customisable features that can be tailored to a business's specific needs. Risk-Free Trial: Using a free CRM, businesses can evaluate the system's utility and fit without making a financial commitment, serving

10 Free CRM Applications

1. HubSpot CRM

Bitrix24

Zoho CRM

Capsule CRM

Freshsales CRM

EngageBay CRM

Vtiger CRM

Snov.io

Streak CRM

eWay-CRM

Refer to 10 Free CRM Applications for more details.

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What is Social CRM?

Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates traditional CRM practices with social media interactions. It intends to support organizations in better understanding, engaging with, and serving their customers via social media and other online channels.

Key Features/Benefits of Social CRM

Monitoring Social Media

Social CRM entails tracking and analysing mentions, discussions, and feedback linked to a company’s products, services, or brand on social media channels, forums, blogs, and other online platforms. This information can be used to gain insight into client sentiment and preferences.

Interaction and Engagement

Social CRM encourages businesses to engage with customers on social media actively. Responding to consumer enquiries, addressing concerns, distributing content, and participating in relevant conversations are examples.

Checkout more benefits of Social CRM

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