ctrlsblog

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CtrlS Datacenters has been consciously investing and implementing design and operational approaches that make a material contribution to progress towards its ‘Net Zero’ carbon targets.

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Remote Infrastructure Management Services | Remote IT Infrastructure Management - CtrlS

Utilizing modern tools and techniques, our Remote Infrastructure Management (RIM) service uses a global approach to bring remote access to your infrastructure. Remote Infrastructure Services from CtrlS offer you a remote level of infrastructure management. No roadblocks or hazards. You get the highest level of relief at an affordable price. We have your back.

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CtrlS Expands Executive Leadership with the Announcement of Ashish Ahuja as Chief Technology Officer

CtrlS Datacenters Ltd, Asia’s Largest Rated 4 Hyperscale Datacenter provider, has appointed Ashish Ahuja as Chief Technology Officer (CTO).

Prior to CtrlS, Ahuja served as Director-Global Network Infrastructure at Google and has also held leadership roles at France Telecom and Tata Communications. Being one of the pioneers of Google’s ‘Global Network Infrastructure’ group, he holds the credentials of leading various global / regional strategic initiatives & partnerships to build a state-of-the-art network across various continents.

He is an industry veteran and a subject matter expert in Networks, Interconnect, Datacenters, Undersea Cable Systems and IaaS with deep understanding of global markets.

His professional career reflects a demonstrated track record in various functional areas, including digital infrastructure investments, product management & strategy, acquisitions, partnerships and sales.

Sridhar Pinnapureddy, Founder & CEO, CtrlS Datacenters Ltd, said, “As CTO for CtrlS datacenters, Ashish Ahuja will drive our global expansion plans, edge & network strategy and new product development initiatives.”

Royce Thomas, President & Chief Business Officer, said, “CtrlS is on the cusp of a new growth phase and the CTO’s appointment will accelerate the momentum further.”

On this announcement, Ashish Ahuja said, I am very excited to join the CtrlS family, when the company is drawing aggressive global expansion plans. I am looking forward to collaborating with our industry partners and CtrlS team to add momentum in this digital transformation journey.”

About CtrlS CtrlS operates over one million square feet of datacenter space spread across eight datacenters located in Mumbai, Noida, Bangalore and Hyderabad. The company is building a solar park in Mumbai to power its datacenter facilities and eliminate carbon footprint.

The company is in the process of expanding its footprint by an additional 5 million square feet. The company’s 2 million square feet Hyperscale Datacenter Park in Navi Mumbai is under construction, while another 2 million square feet Hyperscale Datacenter Park in Hyderabad is ready for construction. The company has also planned a 1 million square feet facility in Chennai. There are plans to roll-out new DCs in many global markets as well as roll out various edge datacenters across tier-2 and tier-3 cities across India in a phased manner.

Originally Published at https://www.ctrls.in/

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Best Practices in Managed Services | CtrlS (Hyderabad, India)

Managed services profession refers to the management of IT assets by a third party on behalf of a customer. Managed services are quite complex and diverse as technologies evolve and business needs change rapidly. To overcome the complexities in providing managed services in IT, a set of best practices have been developed and are followed globally. 

The best practices can be employed to all types of organizations irrespective of their nature of operations and size. In fact they also allow MSPs to become more efficient, scalable and profitable.

According to MSP Alliance – an International Association of Cloud and Managed Service Providers, the term managed service is defined as: “A Managed service is the proactive management of IT assets or objects by a third party known as MSP on behalf of a customer. The operative distinction that sets apart a MDP is the proactive delivery of their service, as compared to reactive services, which have been around for decades”. 

Applying this definition in the context of IT, a managed service provider (MSP) is a company that provides IT services that include web hosting, network operations center (NOC) based IT services, applications and equipment to organizations and customers.

In IT services industry, data center companies offer managed services and solutions to a variety of clients in different verticals. MSPs are becoming more generic with functions such as help-desk, cloud services and outsourcing which are quite common nowadays. MSP functions are specific to each type of industry. 

The most common types of IT solutions under managed services offered by data centers include storage, desktop, hosting applications, servers and security, including mobile device management. At the same time, it is important to note that not all managed service providers are technology based. MSPs can also include areas such as marketing or transportation among many others.

In this post, we explore some of the best practices followed in managed services under IT. MSP is a specialized company which offers IT services to its clients. MSPs provide support to clients in supporting them to choosing the services needed for their operations and then manage them. MSP keeps track of all programs that run in the background of a client company, monitor them and also provide upgrading wherever necessary. 

In fact managed services follow globally recognized standards of best practices followed in the IT industry. The best practices briefly summarized below can be applied to all types of organizations and are considered as fundamental to running a successful business. The best practices under managed services are:

Ethics: MSPs have access to client’s sensitive information, corporate data, knowledge and assets. Therefore the level of trust must not be taken for granted and MSPs have the obligation to protect client information and behave in an ethical manner. MSPs adhering to a strong ethical foundation can easily find their business sustained in the long run.

Impartiality: Impartiality is one characteristic that sets the MSP as unique from other IT service providers. The approach by MSPs here is to elevate the client’s interest above the business or commercial interests. This is done by evaluating the situation for client and suggesting a course of action that is in the best interests for client’s growth. Further since MSPs have multiple clients and hence conflict of interest must be avoided at all costs.

Statutory regulations and laws: MSPs must be aware of the legal aspects and must be able to advice their clients on protecting their networks, data and information assets from loss. For example, today there are many laws that deal with data breaches for instance laws explain what a company can do during data breach. Good MSPs guide their clients effectively on appropriate legal recourse and support to assess the impact of their clients.

Confidentiality and Security: MSPs have access to highly sensitive information provided by clients. Therefore MSPs have to maintain confidentiality and should not divulge information to others. At the same time clients must also develop trust with MSPs and divulge certain important information which will help the MSP to do their job more effectively for the client. MSPs ensure certain precautions to ensure client’s data is secure and security measures are in place.

Processes and Tools: Some of the standard IT service delivery processes include ISO, Six Sigma, ITIL, CoBIT, etc. Some MSPs using their knowledge and experience also create their own processes and tools to demonstrate their uniqueness. MSPs by utilizing different tools deliver services to the client. Some common examples of tools include technology monitoring, financial, marketing/sales and so on. Managed service delivery process is one critical tool and a good practice used by all successful MSPs.

Disclosure: Disclosure is one best practice or professional obligation by MSPs to their clients. Sometimes disclosure might explain that the MSP is unable to represent a client due to their commitment with another existing client. It is best to interview the nature of the organization prior to agreeing on services.

Expertise: Clients approach MSPs with the assumption that they have good levels of IT and business knowledge. In some situations the MSP may not be able to perform a task due to various reasons. MSPs should adhere to maintaining standards and demonstrate proficiency required in a managed services professional.

Protection: MSPs naturally tend to protect themselves because IT is a highly coveted area. MSPs tend to regulate their area of expertise and services. This is evidently IT industry is self-regulated by itself for several decades instead of being regulated by some governmental agency. MSPs should also proactively protect themselves by following the best practices from being concluded as harming the welfare of general public.

The above best practices while being followed will certainly result in managed services profession growing in the next several years. Managed services growth is also fueled by increased complexities in IT management and compliance. Businesses need MSPs and this need is largely fulfilled by professional MSPs with their constantly evolving best practices.

Originally Published at: https://www.ctrls.com/blog/best-practices-managed-services/

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Private Cloud Computing Services | Private Cloud Solutions | CtrlS (Hyderabad, India)

Concerning the security of shared hardware used for hosted solutions exist among some businesses. Many sectors forbid the usage of shared hardware due to data protection laws. CtrlS offers Private Cloud services to support these businesses as they confidently transition to the future of cloud computing.

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Content Delivery Network and its Business Benefits | CtrlS (Hyderabad, India)

A sizable portion of content is delivered via Content Delivery Networks (CDN) to users and networks on websites all over the world. Today's websites have material in a wide range of formats, including text, scripts, documents, photos, software, media files, live streaming media, on-demand streaming media, and so forth. The deployment of CDNs in datacenters allows for the efficient delivery of such a wide variety of material to users throughout the world.

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CtrlS certified as a 'Great Place to Work'

The company achieves this recognition for the fourth year in a row

HYDERABAD, India, March 8, 2022 /PRNewswire/ -- CtrlS Datacenters Ltd, Asia's Largest Rated-4 Hyperscale Data Center and Managed Services Player has been certified as a 'Great Place to Work ;for the fourth year in a row. Keeping employees happy is a priority for the company. This has resulted in high employee satisfaction and lower attrition. It has had a very positive bearing on its customers reflecting in the net promoter score (NPS) of 70, which is regarded as the best in the industry.

CtrlS has over 500 employees drawn from IIMs, IITs, NITs and other best technology & business schools. The organization practices Employee First philosophy which was reflected in its trust index score. The company was also assessed through cultural audit (people practice assessment) during the survey. The company has 80% of its employees who have been with it for over five years. The hiring process at CtrlS is aimed at attracting smart, knowledgeable, skilled, and motivated people who have the basic quality of working in teams and possess strong interpersonal skills.

The company is among a handful of data centers in India to be certified as a Great Place to Work. The Great Place to Work India survey covers around 2 million employees, 4,000+ organizations resulting in certification of about 700 of them spread across 20 plus industries.

Mr. Sridhar Pinnapureddy, Green Man of Indian Datacenters and Founder and CEO, CtrlS said, "I am happy to note that CtrlS is certified as Great Place to Work for the fourth year in a row. This recognition truly stands as a testimony to the fact that our workplace culture stands among the best in the world. We have focused on fostering teamwork, collaboration, camaraderie, a culture of trust, innovation, and higher levels of productivity despite working from home due to COVID-19 pandemic, and most of all delighting customers and helping them achieve their business goals."

CtrlS provides fast tracked growth for high-performing individuals, in fact 68% of its leadership team has grown from within the ranks. The average age of employee is around 26.5 years. Employee friendly policies includes work from home, paternity leave, maternity leave, educational loans, health insurance, international job assignments including facilities such as food court, sports and fitness, food facility for night shift employees, home-drop facility for employees, doctor-at-office, activity engagement of employees and families in the form of family day, children's days, women's day, festival celebrations, sports competitions etc.

he company has also opened doors for differently abled people and LGBT community. It is an equal opportunity employer and has been attracting even women who have taken a sabbatical due to domestic circumstances such as child-birth, or other situations.

CtrlS offers industry best reward and recognition programs for its employees, recognizing them through quarterly and annual awards - where certificates, awards, cash prize, laptops, mobiles, motorcycles, and cars are gifted to extraordinary performers.

The company also has one of the best ESOP plans and has issued ESOPs to its top performing employees. It plans to create 100 millionaires from among its employees over the next five to seven years period of time, truly reflecting its philosophy of creating and sharing wealth.

About CtrlS:

CtrlS is Asia's Largest Rated 4 Hyperscale Data Center and serves 60 of the Fortune 500 Global Multinationals and 108 of the ET 500 Indian Companies. The company is emerging as World's Largest Rated 4 Hyperscale data center.  It operates one million square feet of data center space spread across seven data centers located in Mumbai, Noida, Bangalore and Hyderabad. 

The company is soon planning to build a solar park spread across 500 acres to power its data center facilities and eliminate carbon footprint. The company has initiated its plan to expand its footprint by 5 million square feet. 

The company's 2 million square feet hyperscale data center park in Navi Mumbai is under construction, while another 2 million square feet hyperscale data center park in Hyderabad is ready for construction. The company has planned a 1 million square feet facility in Chennai. The company is planning to roll-out 500 edge datacenters across tier-2 and tier-3 cities across India in a phase manner.

Source URL: https://www.prnewswire.com/in/news-releases/ctrls-certified-as-a-great-place-to-work--879056650.html

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Virtual Private Server Hosting India - CtrlS (Hyderabad, India)

You get the kind of scalability, power, resilience, and control with the CtrlS Cloud VPS solution that is only achievable with the cloud. We offer the Cloud VPS hosting option for you, with rates that start far lower than you would have imagined, whether you need a single server or a reliable, load-balanced solution for everything from websites to cloud applications. CtrlS offers Virtual Private Server Hosting in India.

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Network Monitoring Software | Network Monitoring System - CtrlS (Hyderabad, India)

Anything with an IP address on the internet, such as a web server, mail server, or router, will be continuously monitored by our software. If a problem is found, we will immediately notify you through email, text message, or phone call. To verify that a problem is reproducible and greatly decrease the possibility of false positives, we immediately start verification when the CtrlS IT monitoring services identify one.

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Enterprise Private Cloud Solutions - CtrlS (Hyderabad, India)

The hybrid cloud ecosystem offers unique opportunities to reshape the way private and public clouds co-exist and co-relate. Deploying and managing an Enterprise Private Cloud is a necessity as enterprises look to maximize their IT investments.

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Server Colocation Services | CtrlS | Data Center

CtrlS CLOUD enables business users to directly make resources available to their own applications, while restricting access to authorized application owners. Get the best colocation services from CtrlS data center in India.

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Enterprise Security Operations Center | Managed SOC Services - CtrlS (Hyderabad, India)

Enterprise Security Operations Center helps in providing complete, customizable and cost-effective solutions that meet all the requirements of an enterprise (manufacturing, service, logistics, retail, faculty, government etc.). CtrlS is the leading managed security operations center in Hyderabad, India, with a highly experienced and certified team that provides 24x7, multi-spectrum security operations.

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Transforming Enterprise Cloud Services | Enterprise Private Cloud Solutions - CtrlS (Hyderabad, India)

Transforming Enterprise Cloud Services | Enterprise Private Cloud Solutions. The hybrid cloud ecosystem offers unique opportunities to reshape the way private and public clouds co-exist and co-relate. Deploying and managing an Enterprise Private Cloud is a necessity as enterprises look to maximize their IT investments.

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IT Disaster Recovery Planning Services | IT Disaster Recovery Solutions - CtrlS (Hyderabad, India)

CtrlS is a global smart IT solutions provider in the industry. We offer global clients with managed IT disaster recovery, networking, applications and solutions by combining our IT managed services expertise. CtrlS is a disaster recovery company which specializes in saving your business from the unexpected and complex problems that come one after another in the IT industry.

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Remote Infrastructure Management Services - CtrlS (Hyderabad, India)

CtrlS provides round the clock monitoring of servers for availability and utilisation, incident and problem management, user management services and much more. Here we have explained how remote IT infrastructure management services work and what all benefits it provides.

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Colocation Hosting Services | Managed Colocation Rackspace - CtrlS.in

CtrlS is a powered by Rackspace, our managed network services gives you all the technical infrastructure to quickly spin up, deploy and operate your own cloud. Managed Rackspace ensures you get the most out of your Dedicated Servers, Workstations and Rackspace Cloud.

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Business Email Hosting India | Dedicated Email Server Hosting - CtrlS

Nowadays most of the companies has realised that running an in-house email hosting services requires most cost and it's not worth also. To overcome this CtrlS provides enterprise class email solutions for businesses. You can choose your business email hosting platform and CtrlS will give you the best business email solution in the business.