In addition to his master of science in computer engineering from the New Jersey Institute of Technology, Damanjeet Chandok holds a master of business administration with a focus on entrepreneurial studies from the University of California, Los Angeles (UCLA). While working toward his graduate degree, he won several national business competitions including prized Knapp Business Venture Award. Damanjeet Chandok has also completed the Digital Transformation Playbook program at Stanford Graduate Business School and Artificial Intelligence (AI) Applications for Growth program at the Kellogg School of Management. Among his other professional accomplishments, Mr. Chandok co-founded and led the technical and business venture behind the Medville digital app, which connected global patients with critical illnesses to leading physicians in their areas of specialization. Damanjeet Chandok has been a senior manager with Qualcomm since 2019. This position places him in charge of multi-million-dollar digital transformation projects through software-as-a-service engineering and support in areas that range from the Internet of Things to extended reality. He has a proven track record at Qualcomm of reducing operational costs and boosting return on investment.
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AI - Powering a More Efficient Digital Transformation Journey

Digital transformation involves integrating digital technologies into various business areas to enhance operations and drive innovation. However, this can be challenging due to factors like compatibility issues, data silos, and resistance to change. Artificial intelligence (AI) emerges as a powerful catalyst in overcoming these hurdles and facilitating a smooth integration process.
In the context of digital transformation, AI refers to specialized algorithms that can learn and improve from data. These algorithms excel at tasks involving data analysis, pattern recognition, and automation. This skillset is precisely what makes AI valuable for streamlining the digital transformation process.
One of AI's key contributions lies in its ability to bridge data silos. AI algorithms can connect disparate data sources, breaking down barriers between different systems and departments. This enables a more unified view of business operations, fostering better collaboration and decision-making. Additionally, AI can optimize data integration processes by automating tasks like data cleansing, validation, and transformation. This reduces the risk of errors and improves data quality, helping to ensure that integrated systems have access to reliable information.
AI also plays a crucial role in enabling interoperability between different digital technologies. AI-powered platforms can act as intermediaries, translating data and messages between incompatible systems. This ensures that the different components of a digital ecosystem can communicate effectively, creating a more cohesive and efficient digital landscape.
Furthermore, AI can improve the security and resilience of digital systems. AI-powered security solutions can detect and respond to cyber threats in real time, protecting sensitive data and preventing disruptions. AI can also help businesses build more resilient digital infrastructure by identifying potential vulnerabilities and optimizing resource allocation.
Finally, AI can personalize the digital experience for employees and customers. By analyzing user behavior and preferences, AI can tailor applications and interfaces to individual needs. This personalization can enhance user adoption and satisfaction, promoting successful integration of new digital tools into the workplace.
AI is a powerful tool for facilitating the integration of digital technologies into business areas. As AI capabilities continue to advance, businesses can expect even greater benefits in digital integration and innovation.
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HIMSS’ New Modernized Infrastructure Adoption Model

In early 2024, the Healthcare and Information Management Systems Society (HIMSS) launched a modernized Infrastructure Adoption Model (INFRAM) to support the global digital health transformation. This model assists healthcare leaders in assessing and optimizing their health IT infrastructure.
INFRAM is a framework that offers guidance on making informed technology investments and building secure and sustainable systems. It centers on five domains: cybersecurity, adoption, sustainability, performance, and outcomes. These domains address critical aspects of healthcare IT infrastructure, including security measures, user adoption rates, environmental impact, system performance, and the overall patient experience.
A key component of INFRAM is the maturity model. It categorizes healthcare IT infrastructure into eight stages, representing varying levels of sophistication. By comparing their infrastructure to the model, healthcare organizations can identify their current stage and set a roadmap for improvement. Achieving the highest level of maturity signifies a highly optimized and effective IT infrastructure.
By using the INFRAM framework, healthcare leaders can gain insights into their current infrastructure’s strengths and weaknesses. This information empowers them to make strategic decisions regarding IT investments and prioritize areas for improvement. The framework also helps healthcare organizations reduce costs associated with IT inefficiencies, mitigate cybersecurity risks, and foster a more sustainable IT environment. Ultimately, the goal is to optimize health IT infrastructure to support the delivery of high-quality patient care.
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The Transformative Power of AI in Digital Healthcare

Digital health, or digitized healthcare, incorporates computational innovations across medical subjects, including electronic records, remote care delivery, personalized treatments, and smart devices—this burgeoning field leverages computational innovations to transform healthcare systems and benefit patients and diverse stakeholders. While many advances are revolutionizing global healthcare, artificial intelligence (AI) has recently taken center stage across industries.
AI is reshaping digital healthcare by enabling machines to understand medical data in new ways. Sophisticated algorithms such as machine learning and natural language processing trained on massive patient datasets are augmenting diagnosis, allowing quicker and more accurate disease identification and treatment recommendations. These capabilities promise to improve clinical practice through enhanced efficiency, outcomes, and affordability.
In oncology, for instance, AI-powered methods expedite cancer screening by automating the analysis of medical images such as mammograms and X-rays, improving early detection over manual review alone. Innovations like deep neural networks, modeled after the brain's structure and ability to learn, paired with clinical research, deliver more personalized health recommendations for better outcomes. AI-enabled remote diagnostics technology and virtual nursing programs are also transforming digital health by expanding the accessibility of quality care into patients' homes. Chatbots and wearable monitoring devices connected through telecommunications networks can minimize unnecessary visits while providing prompt guidance from experts. This evolution also empowers individuals to self-manage their well-being and unburden overextended practitioners.
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