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Is Your Aol Mail Not Receiving Emails? Try These Troubleshooting Solutions to Fix Common AOL Problems

America Online (AOL) was one of the first providers to take advantage of the advent of the Internet in the early 1990s, bringing the Web into homes across the country even before many modern companies even existed. Their mail program - AOL Mail - came out in 1993, making it one of the oldest webmail applications in existence.

Know about why Aol Mail Not Receiving Emails Read this article.

Anyone of a certain age can probably use their famous, "You've got mail!" love slogan

While outdated can mean time-tested and reliable, very few software programs are without their complications, especially if they have gone through countless updates over the decades. So, let's look at some common AOL Mail problems and how you can solve them.

Why You Might Experience AOL Issues

Some problems are inherent when using webmail programs, and troubleshooting them first can help you fix any AOL Mail hangups. These are the most common:

Poor Internet Connection

Since sending and receiving email always requires some sort of network, this should always be the first thing you check. Trying other websites and performing diagnostic tests for your operating system will determine whether the problem is with AOL Mail or the Internet itself.

Outdated Web Browser or Operating System

Mail Server Outages

Even if your Internet is fully functioning, an email system is only as reliable as the mail server that hosts it. AOL Mail is necessarily known to have frequent server outages, but they do happen from time to time; For example, as a result of scheduled maintenance.

Incorrect Mail Account Settings

Like every webmail program, AOL Mail has its own set of configuration options for each mail account. Account setting errors, such as mistype or SMTP port error, can cause connectivity problems between your inbox and the email service.

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Is AOL Mail Down? How to Find Out the Server Status

With regard to server outages, you can in most cases eliminate or confirm this as the source of the problem by checking the status of AOL Mail's servers:

This page reports the status of the server as well as any problems that occurred within the last 24 hours.

General Issues with AOL and How to Solve Them

The following are common problems users may experience with AOL Mail, along with troubleshooting tips for possible fixes. Unless otherwise specified, these settings are found under Options > Mail Settings, directly in the top right corner of your username.

Not Receiving AOL Mail Emails

Here's what you can do when you're not receiving email, even if the mail sent on the other end has been confirmed:

#1. Check Email Filters

AOL Mail's filters (Mail Settings > Filter Settings) allow users to separate emails into folders according to specified keywords. Of course, this means that some crossover may occur from new emails that contain these same terms, so the email you're expecting may have been accidentally sent to one of these folders.

#2. Check the Spam/Junk Folders

In AOL Mail, the Spam folder works just like any webmail program, and unwanted or suspicious emails are automatically sent there. The downside of this automation is that webmail inboxes can flag new emails as spam based on their own criteria.

You can mark/unmark emails as spam by moving them from the Spam folder to the Inbox (More>Move to:>Inbox). All emails after this address should be accepted as normal.

#3. Check Your Blacklist

AOL Mail's blacklist functionality is found under its 'Block Senders' setting (Mail Settings > Block Senders). If you're not receiving email from a sender, check the list in the 'Block senders' screen to make sure their address isn't there.

#4. Check the Server Settings (IMAP/POP3)

POP and IMAP settings with AOL Mail are handled by external programs, such as email clients that connect to your webmail server. Problems with email reception can be as simple as a typo in the configuration, or more complex issues such as an outdated connection method.

*Note: Specific tips about setting up an AOL email account with Mailbird can be found here, or you can use the table below to quickly check your configuration.

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AOL Mail Problems on Mobile Devices

Mobile web mail works much like its desktop counterparts, only with visual elements removed to accommodate smaller screens. Of course, phones connect to the web with different settings, so other methods of troubleshooting AOL Mail problems should apply.

Try the following steps to get AOL Mail working on iPhone or Android:

Network. Check your connection to make sure you are on either a mobile network (4G, 5G) or a Wi-Fi network.

airplane mode. Make sure your phone isn't in "airplane mode," which turns off all external connections, including the Internet.

Update. Verify that both your phone's OS and apps are up to date. Old local files can affect mobile devices just as much as desktop.

cache data. It is always a good idea to clear the browser cache from time to time. Mobile browsers are no exception.

Device restart. Like desktop complications, many mobile challenges can be solved by a simple restart of the device. This is a straightforward cleaning operation that allows the software to self-repair any faulty parameters.

Is Your AOL Still Not Working? Try Mailbird!

Mail bird overcomes many of the problems presented in this article, some of which are inherent in web mail, not just AOL's version. Organizing the processes behind email transmission into a single user-friendly interface is half the battle won.

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