eliminatinghumanerror

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Human Error Prevention Training Course To Identify, Communicate And Mitigate Errors

Most companies and industries use error proofing methods to improve the quality of their products and services. The only way to drive to zero defect quality across an enterprise is through preventive solutions designed to eliminate errors, which result in defects. The knowledge needed to instil a culture of human error prevention is limited; therefore implementation of preventive error proofing remains a desire, rather than a reality across most industries, until now!

Get access to AESOP, the success based error prevention methodology and tool set. Our human error prevention training workshop is designed to re-evaluate your process, use risk to your advantage and ensure the effort of you and your team is focused where it should be.

Attendees will also discover why most human errors and human factors are caused by error-likely situations, which typically stem from weaknesses in the policies and practices that influence how organizations select, train, supervise, communicate with, and design workplaces for workers. 

You will learn how to apply our human performance assessment tools immediately.

Benefits of Human Error Prevention Training by Error Prevention Institute:

Personal safety awareness is equal to corporate safety success. That is when safety awareness is up, injuries are down.

Fewer injuries means fewer production delays, less waste and a drop-off in repeated incidents

Error prevention training helps reduces risky shortcuts through an effective blend of personal motivation, awareness and safety decision-making skills.

What you will learn:

How to reduce human error

The concepts of error prevention

The separation of cause and effect

Error prevention vs detection

Error prevention AESOP Methodology

Common language consideration and guidelines

AESOP is a methodology developed by the Error Prevention Institute designed to ensure:

All personnel associated with an operational assignment are familiar with and understand their roles and responsibilities so the risks of accidents can be identified, communicated and mitigated.

Road Map:

Access the Basic Course on any computer or mobile device through the EPI website.

Each online user has a unique login to access our cloud-based training.

User can pause the course or review a previous topic.

Modules can be taken individually as schedules permit.

The course is provided for each participant for 1 year.

Who Should Attend This Course?

Those seeking techniques to analyse facilities, systems, and operations proactively and reactively

Those seeking new prevention and mitigation approaches to solve human performance problems

For any further information, feel free to connect with us.

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Human Error Prevention Best Practices

Human error is a mistake made by people that results in any unfavourable outcome. It is a normal by-product of workplace activity. The limitations of the human body and human mind, called the human factors, are the foundations of human error. All of us are affected by these human factors in diverse ways when doing our jobs and throughout our lives.

Our easy-to-use programs become an integral part of your work culture, and our straightforward training teaches over 40 Traps & Tools of human nature and including AESOP, the power tool of Error Prevention. 

AESOP is a methodology developed by the Error Prevention Institute designed to ensure:

All personnel associated with an operational assignment are familiar with and understand their roles and responsibilities so the risks of accidents can be identified, communicated and mitigated.

AESOP is an acronym that guides you through a 5-step checklist. The breakout session that takes you through this process is called an AESOP Mini-Huddle.

It’s an interactive session on human error prevention, the best practices and how to decrease your error rate and enhance your safety. 

This training course will teach you strategies, tools and techniques to identify, manage and mitigate errors. It will also support you as leaders in developing your skills in motivating and driving a cultural change to ensure a more efficient and cost-effective approach.

Key take away

Solid foundational knowledge of the proven methods of human error prevention.

Assess the current cultural status of your organisation and understand how implementing AESOP could increase efficiency and help in human error prevention.

Discuss tools that can be used to identify, manage and mitigate error

Understand the risk of human error and develop strategies for reducing it

Improve your management skills in motivating and improving your teams behaviour and knowledge

Course Overview

Module 1 - Error prevention basics

Module 2 - What's your attitude?

Module 3 - How to analyse internal and external resources

Module 4 - Working together effectively

Module 5 - What's your situational awareness

Module 6 - Good decision making 

Who will benefit

Supervisors, Managers and Directors

Operations

Manufacturing

Plant Engineering

QA/QC Staff

Process Excellence/Improvement Professionals

Industrial/Process Engineers

Compliance Officers

Regulatory/Legislative Affairs Professionals

General/Corporate Counsel

For serious reduction in the number of errors in your operation you need human factors solutions. Connect with our team today and get started.

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Eliminating Human Error in Healthcare

Human errors form a significant portion of preventable mishaps in healthcare. Even the most competent clinicians are not immune to it, though it is often associated with unintentionally harming patients. For example, errors in the perioperative period can often have grave consequences, and hence, perioperative clinicians need to be aware of the impact of human errors and train themselves in eliminating human error.

While this scenario is common and serious, it’s not the only form of human error that takes place. Human error also happens in administrative roles. And sometimes, the mistakes can be just as damaging as those made in a clinical setting. In order to improve patient care, healthcare organizations must root out human error in all its forms, whether it takes place on the operating table or in the back-office.

Traditionally, errors were attributed to the incompetence of individuals, and emphasis was laid on individual training (personal approach of error prevention). This approach is flawed because errors are not always due to incompetence. This strategy just fixes the blame--not the problem.

Error prevention should target the cause. Slips and lapses can be tackled by providing optimal training.

Properly designed and delivered training to all is very effective in producing certain types of knowledge, skills, and behaviour. People don't set out to err. But the use of training and training tools shouldn't be abandoned. Procedures, proper tool use, resource management techniques, techniques to foster communication among team members, reporting systems to identify latent errors, protocols to prevent medication errors, are some of the other strategies that can be adopted at the institutional level.

Learning outcomes of our Error Prevention Institute training:

Explain the meaning of the term “human factors”

Explain the relationship between human factors and patient safety

Interactions between three interrelated aspects: individuals at work, the task at hand and the workplace itself.

For example: we teach Cognitive forcing strategies (CFS) or cognitive self-monitoring strategies. It’s a technique that helps the clinician to avoid bias or fixation and force them to pause and think.

Incorporating sessions on eliminating human error and non-technical skills in gatherings is essential to foster safety culture. Teaching non-technical skills is shown to decrease the incidence of errors.

No one is immune to error. Constant vigilance regarding the possibility of error, optimal working conditions, effective utilization of cognitive (such as algorithms, mnemonics, and checklists), communication aids, and human error training will help in minimizing their incidence.

Connect with us!

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Eliminating Human Error - Principles That Every Business Should Know

Human error in the workplace is usually caused by employees trying to take shortcuts or simply overlooking detail. It can happen just as easily to an experienced member of staff, who isn’t fully focused, as it can to a new employee who isn’t familiar with the process.

While human error is a normal part of our human makeup, the consequences of errors in safety critical industries such as aviation, energy, mining and healthcare can be disastrous and the subject of public outrage, exhaustive inquiries and even legal action.

The Error Prevention Institute uses practical exercises, case studies and discussions to enable you to examine and categorize human errors, identify their causes and take corrective steps for eliminating human error. 

Our training methods will teach you how to change your culture, design processes, data collection processes and problem-solving processes.

Training examples include:

Using checklists to improve Situational Awareness

Improving awareness of everyone’s roles and responsibilities.

Effectively utilizing audits.

Ensuring everyone has access to information.

Driving technology-based training

Enhancing safety culture

Reducing workplace fatigue and stress

Attaining a culture where people feel comfortable reporting any issues or concerns.

Recently an independent organization conducted a root cause analysis to break a collection of errors into basic categories. A plurality of errors, 29% of them, were attributed to insufficient concentration. Missing crucial steps and using incorrect processes were the second and third most common causes, with 23% and 22% respectively. Other causes of error included insufficient or misunderstood training and poor communication.

Looking at the research, we can see that failure to adhere to proper procedure is a major source of errors, making up 45% of total errors.

In many industries, improper procedure can cause a loss of situational awareness and have fatal consequences.

Let’s look at the loss of situational awareness caused by the trap of fixation for Eastern Airlines flight 401.

The crash occurred while the entire cockpit crew was preoccupied with a burnt-out landing gear indicator light.

They failed to notice that the autopilot had inadvertently been disconnected, and as a result, the aircraft gradually lost altitude and crashed in the Florida Everglades killing 101 people.

All based on a $12 light bulb.

EPI training helps eliminating human error using practical exercises, case studies and discussions to challenge your current thinking, to expand your awareness of the subject and equip you with the skills needed to make a difference.

Join us in eliminating human error today!

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Error Prevention Training for Successful Compliance Operations

Human errors are the greatest impediment to successfully maintaining validation and compliance operations.

Human error reduction and prevention should be a primary focus of management.  

Experts agree that while humans are not perfect, reported types of human error can be prevented by error prevention training.  

While we cannot prevent all human errors the process of human error prevention training will ultimately reduce errors.

DEFINITIONS

Let’s first define the scope and differences in the perspective of human errors.

Human Error Reduction - Human error reduction focuses on decreasing the number of incidents or reducing the impact of the event.

Human Error Prevention - Human error prevention differs slightly in that the goal is to eliminate, eradicate and mistake-proof processes and systems so that no human error can occur.

EPI’s primary focus is on human error prevention.

While our clients have found that Error Prevention Training typically reduces errors by around 80%. It is most effective if all employees have received the training, and that training has been reinforced through regular reminders and short refresher segments including our Team Talk Videos.

Why choose AESOP training by the Error Prevention Institute?

Empower your frontline workforce

Move field training beyond the classroom to the people, places and equipment where it is needed

Engage your people to increase their skills and operating performance

Easily fits in your employee's workflow

Why has EPI thrived for over 25 years?

Authentic - We work with our clients to train and empower their teams to solve their unique challenges.

Practical - We partner with our clients, enabling them to implement sustainable improvements through our consulting, error prevention training and TeamTalk videos.

Holistic – Clients work with the concepts and tools during training and immediately starting to apply them; this is without a doubt an innovative way of learning and managing change to prevent human error.

Worldwide – Our online training focuses on making efficient processes. The key goals are to strengthen the competitive edge in terms of quality, cost, and timely delivery of services to everyone worldwide.

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The AESOP Method to Eliminate Human Error in Workplace

Eliminating human error process is about understanding that human error is never a true root cause of an event. The basic assumption is that people don’t want to make mistakes. The AESOP process allows you to peel back more layers of the problem, uncover the true root cause and implement permanent fixes. EPI training provides a quick easy to learn process in common language that enhances safety and quality initiatives while eliminating human error. Get the AESOP guide today: https://www.errorpreventioninstitute.com/whatiserrorprevention

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Human Performance Safety Training for Organizational Excellence

Human performance factors are factors that affect an individual’s ability to work safely and efficiently. They may also affect an entire workforce. Human performance safety training ensures the well-being of employees, limiting the impact of incidents and accidents. Explore our human performance safety training courses to improve your overall organizational performance. Get in touch with our safety expert at here https://www.errorpreventioninstitute.com/onlinetraining and we will help you achieve excellence!

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Reduce Human Error in a Month!

A business is only as strong as its weakest link and that weak link shouldn't be an employee. Educating and training employees, tailored to their job-specific roles, is vital for improving overall workplace competency and reduce human error. Our Error Prevention Institute comprehensive approach provides everything you need to train personnel, implement that training, and sustain a robust error prevention culture within your team or organization and reduce human error. Contact us for more details: https://www.errorpreventioninstitute.com/

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Human Performance Safety Training for Organizational Excellence

Human performance factors are factors that affect an individual’s ability to work safely and efficiently.   They may also affect an entire workforce; factors such as

Stress

Time Pressures

Distractions

Personal Abilities

Communications

Are some common human performance factors that can play a huge role in jobsite incidents.

Human performance safety training ensures the well-being of employees, limiting the impact of incidents and accidents.

What is human performance in an organization?

At its core, it is a means of analyzing a company or business’s processes and employee behaviors to maximize occupational safety measures.

It’s also a scientific approach to minimize mistakes and potential dangers, considering aspects like humans’ natural ability to make mistakes and how management responds to workplace safety.

Top Five Factors that Highlight Human Errors: 

People are fallible, and even the most accomplished workers make mistakes.

Error-likely situations exist.  They are predictable, manageable, and preventable.

Individual behaviour is influenced by organizational processes and values.

People achieve high levels of performance because of encouragement and reinforcement from leaders, peers, and subordinates.

Events can be avoided through understanding why mistakes occur and applying lessons from past events or through human performance safety training.

We looked at dozens of studies over the years, along with research we have conducted in several industries; we developed a human performance safety training course.

It consists of six 15-minute modules that cover the weakness of human nature that drive us to make mistakes, and collectively provide practical tools that can be used to avoid or deal with these weaknesses.

How does Human Performance Safety Training from Error Prevention Institute work?

Access the Course on any computer or mobile device through the EPI website or utilize your company’s training server.

Each user has a unique login to access our cloud-based training and tools.

Users can pause the course or review a previous topic or module.

Modules can be taken individually as schedules permit.

What you will learn?

Precursors of Human Error

Organizational influences on Human Behavior

Reducing Stress

Situational Awareness

Event Failure Analysis

Error Reduction Tools

Effective Performance Coaching Techniques

Explore our human performance safety training courses to improve your overall organizational performance. Get in touch with our safety expert and we will help you achieve excellence!

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How To Systematically Identify And Reduce Human Error in the Workplace

Humans are capable of incredible feats, but we are also prone to human errors on occasion. From lapses in attention to misunderstanding a process, everyone is intimately familiar with the experience of making mistakes.

It’s impossible to reduce human error – after all, ‘to err is human’ – but there are steps that can be taken to reduce it.

OUR OBJECTIVE

To develop competency to systematically identify and resolve human errors in the work place.

We have trained 1000s of professionals and implemented and successfully embedded error prevention techniques across many leading organisations. We proactively highlight ineffective or weak defences in your organisation which can then be managed cost-effectively in line with strategic safety performance goals. We train behavioural-based interventions derived from effective investigations and methods which greatly reduces the likelihood of repeat occurrences.

WHO SHOULD ATTEND THIS TRAINING?

Those seeking techniques to analyse facilities,     systems, and operations proactively and reactively

Those seeking new prevention and mitigation     approaches to reduce     human error at their workplace

BENEFITS

Develop a culture of human error prevention

Reduce human error

Near misses and accidents reduced

Quality defects reduced

Improve job satisfaction

Reduce cost of poor quality

OUR VALUES

Ensuring client’s success

Taking ownership to deliver results

Adapting to your environment

Building authentic relationships

Demonstrating humour, humility and respect

We will provide insights into current knowledge of human error and how it can be reduced. Our course will provide hands-on experience, on how to effectively apply the right methods to identify human error, using real-life case studies resulting in significantly fewer mistakes and accidents.

We are committed to empowering learning leaders. Our suite error prevention training resources is designed specifically to meet the needs of a manager. By combining a unique business experience and an understanding of the role of the learning leader, we establish a common language with which to communicate the value of learning, and a methodology to reduce human error.

We believe that initiative, drive, and self-confidence are the core skills that bring you value—and each of our consultants/trainers at the Error Prevention Institute will bring that every day. We look forward to working with you to help you achieve your goals.

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4 Great Tips on How to Prevent Human Error in the Work Place

Humans aren’t perfect; we forget information, and we make mistakes. It’s our job to equip our learners people in charge (PICs) with the knowledge and tools to overcome this complex problem and reduce human error.

Here are 4 great tips on how to prevent human error at work place:

1.       Work with human error consulting services – Work with the professionals -We are known for using the latest research and leading edge practice to develop practical, cost-effective solutions in line with our proven training methods that improve your operational performance and safety, while also saving you money. We understand your demanding operational environment and the pressures your operators are under. This is why all of our solutions and approaches are designed with you in mind.

2.       Institute safety procedures – Do you know, with the passage of time, construction workers are more likely to forget safety procedures since after they received a safety certification? This came up during a conversation with some staff members for a company wanting to reduce human error. In follow-up conversations, the construction workers agreed that the prevalence of forgotten training on safety procedures in their industry hindered productivity and was likely the cause behind much of the human error they had seen in their careers.

3.       Communication — So many workplace errors involving human inefficiencies can be traced back to a lack of communication. Every employee on your staff should feel comfortable with communicating with each other and with superiors. Our AESOP process ensures that all personnel associated with an operation are familiar with and understand their roles and responsibilities in the operation and that risks of failure are identified communicated and mitigated.  

4.       Evaluation – The most common prescription to correct the cause of an accident or mistake is training. Training in itself is not a total solution. Assessing the impact of changes on error can assist in reducing human errors and consequences. This can be proactive or reactive. Both positive (error reducing) and negative (error-increasing) characteristics should be noted. The long term use of the system, as well as the immediate impact, should be tracked.

We can reduce human error by learning how to identify and deal with traps and by applying the tools and principles taught in Error Prevention Training. Error Prevention Institute is passionate about being innovative and finding cost-effective solutions for our clients that will be measurable and make a real impact on operations. Our focus is and always will be, improving your capability, safety, efficiency and bottom-line with our human factors expertise and our educational training approach based around the AESOP method.

We are available for a dialogue, connect with us!

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Learn The Art Of Eliminating Human Error

Change the conditions under which human’s work.

Any type of manual process is vulnerable to some form of human error. Even a seemingly minor mistake like a misspelled name, incorrectly keyed data, or an overlooked form field can wind up costing an organization time and money in terms of remediation. 

No matter how fool proof you think your operations are, human error will always pose a threat.

But what exactly is human error, and how can we limit its effects if it can’t be completely prevented?

Human Error as defined in Wikipedia as:

Human error refers to something having been done that was "not intended by the actor; not desired by a set of rules or an external observer; or that led the task or system outside its acceptable limits.”

Experienced people working on established processes sometimes make costly errors despite diligent efforts to avoid them. Even with the industry’s awareness of human errors, companies still frequently fail to substantively and correctly address them. The typical response to a human error is retraining, which often fails to produce the desired result.

Some common causes of human error:

Hazardous Attitudes

Stress

Communications

Overload/Underload

Lack of planning

Personal Issues

Fortunately, now eliminating human error is much easier to predict, prevent and even detect.

Solution

We developed what you need; a practical scientific and educational approach to eliminating human error, combining quantitative and qualitative methodologies, easy to use tools and comprehensive training course. One of the key tools you will learn about in training to prevent or eliminating human error is the AESOP™ methodology.

The AESOP™ Model is very effective as a mind-jogger to ensure that important factors are not inadvertently overlooked. Use AESOP™ at each stage of planning or completing a task to make sure you take into account each factor.

A – Assignment

E – Equipment

S – Situation

O – Obstacles

P – Personnel

Why AESOP Methodology from Error Prevention Institute?

Human contribution is considered the most chaotic part  of our working process

Human error is accountable for over 50% of errors in an industry

Think about the last time your company had an incident or failure due to human error

For eliminating human error sign up for our error prevention training today!

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