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FESCO bill online complaint

To file a complaint regarding your FESCO (Faisalabad Electric Supply Company) bill online, you can follow these steps:

Visit the FESCO Website: Go to the official website of FESCO. You can usually find this by searching "FESCO Pakistan" or a similar query in your preferred search engine.

Locate Customer Services or Complaints Section: On the FESCO website, there should be a section dedicated to customer services or complaints. Look for this section on the homepage or in the main menu.

Register/Login (if required): Some websites may require you to register an account or log in before you can file a complaint. Follow the instructions to create an account or log in using your credentials.

File a Complaint: Once you've accessed the customer services or complaints section, look for an option to file a complaint related to your FESCO bill. This may be labeled as "Online Complaint" or something similar.

Provide Details: Fill out the complaint form with all the necessary details. This may include your account information, contact details, details about the issue you're facing with your bill, and any other relevant information.

Submit the Complaint: After filling out the complaint form, review the information to ensure everything is correct, and then submit your complaint.

Follow Up (if necessary): After submitting your complaint, you may receive a reference number or confirmation of receipt. Keep this information handy for any follow-up communication regarding your complaint.

Wait for Resolution: FESCO will typically investigate your complaint and work towards resolving the issue. You may receive updates via email, SMS, or through the online portal regarding the status of your complaint.

Escalate if Required: If your complaint is not resolved satisfactorily within a reasonable time frame, you may consider escalating it through the appropriate channels provided by FESCO. This could involve contacting higher-level customer service representatives or regulatory authorities.

It's important to note that the exact process may vary slightly depending on the specific procedures and online systems implemented by FESCO. If you encounter any difficulties or have questions about filing your complaint online, you can also consider contacting FESCO customer service for assistance.