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NG 911 – Not Just a Technology Upgrade, but a REQUIRED (R)EVOLUTION

FOR AN AUDIO VERSION OF THIS BLOG: <CLICK BELOW> Legacy 911 systems, while foundational to emergency response, are increasingly showing their age in a world where technology has far outpaced their meager capabilities. The systems rely on outdated analog infrastructure, creating not only a financial disadvantage but a technical drawback when compared to the robust, modern networks that NG911 has…

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Beyond 911: Modernizing Emergency Response with IoT Data

In today’s rapidly advancing technological landscape, ensuring the safety of employees and buildings has become much more sophisticated and effective through the integration of Internet of Things (IoT) sensors. These sensors provide additional real-time data that greatly enhances calls for service and emergency response efforts in general. Still, 911 phone calls remain vital for initiating…

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Generating Productive Data for Public Safety

For an AUDIO version of my Blog – CLICK BELOW The efficient use of data is crucial for public safety. However, not all data is productive or beneficial, especially in high-stakes situations like emergency response. The key to making data valuable lies in its volume, relevance, and actionability. This blog explores the nuances of productive data, using specific examples to illustrate how data can…

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IMPROVING ACCESS TO EMERGENCY SERVICES DURING OUTAGES

CLICK BELOW FOR AN AUDIO VERSION OF THIS BLOG: Recently, emergency services have faced a series of significant challenges during major system outages, such as the one caused by a Crowdstrike software update that affected systems running the Microsoft Windows operating system. The debilitating issue impacted the operational functionality of systems worldwide and across all vertical markets,…

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Leveraging 911inform for a Seamless Enterprise NG911 Transition

FOR AN AUDIO VERSION OF THIS BLOG CLICK THE PLAYER BELOW: The landscape of emergency communications is undergoing a major transformation, with the Federal Communications Commission (FCC) adopting a new framework on July 18, 2024, to facilitate the transition to Next Generation 9-1-1 (NG911). This change is crucial for public safety answering points (PSAPs) and offers significant benefits for…

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Enterprise 911 Decisions: On-Prem vs. Cloud & E911 vs. NG911

For An Audio Version of This Blog CLICK BELOW Emergency communications within enterprise businesses are a complex yet vital consideration for ensuring the safety and well-being of employees and assets. A crucial decision IT Administrators face is whether to integrate this functionality as an inherent application within their MLTS PBX systems or utilize popular cloud-based services and solutions…

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TRANSITIONING TO ENTERPRISE NG911

In the evolving emergency response landscape, transforming the nation’s 911 network from legacy analog-based technology to NENA i3 NG911, a cutting-edge digital infrastructure, represents a quantum leap forward in public safety. This transition is not merely a technological upgrade but a fundamental shift that enables the delivery of incident-related images, videos, advanced location data, and…

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Kari's Law: Our Journey-Tragedy to Triumph

2,192 days ago, on June 22, 2018, a Texas jury awarded the Hunt Family $41.5 million in a wrongful death lawsuit for failing to provide emergency services on a hotel room phone that resulted in the death of Kari Hunt, 31 years old, and a mother of 3. Here’s some back story that helped Hank and I get there. Thanks to these special folks for making that happen: DJ Hunt, Dan Wilson, Martha Buyer,…

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911 Alternative Access

Shifting from Legacy to Next-Generation Networks Introduction In an emergency, we are all taught to reach for our phones and instinctively dial the digits 911. But we never think about what happens behind the scenes to ensure calls reach the right emergency service agency and resource, all while using the exact same access number from anywhere in the country and on any device. According to…

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School Safety: Integrated Technology for Improved Response

FOR AN AUDIO VERSION OF THIS BLOG: CLICK BELOW In recent years, school safety has become an increasingly urgent concern. The traditional view of school violence focuses on incidents within the building’s walls. However, research from the Violence Prevention Project at Hamline University reveals a startling statistic: over 70% of school violence occurs outside the building but within school…

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School Safety: Integrated Technology for Improved Response

FOR AN AUDIO VERSION OF THIS BLOG: CLICK BELOW In recent years, school safety has become an increasingly urgent concern. The traditional view of school violence focuses on incidents within the building’s walls. However, research from the Violence Prevention Project at Hamline University reveals a startling statistic: over 70% of school violence occurs outside the building but within school…

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911 Compliance and Emergency Management with 911inform's Single-Pane-of-Glass

AN AUDIO VERSION OF THIS BLOG IS AVAILABLE HERE In the complex world of emergency management, the ability to streamline and integrate various systems into a cohesive whole is crucial for efficient and effective emergency response. 911inform’s innovative single-pane-of-glass technology stands at the forefront of this revolution, offering a unified platform that transforms how emergency situations…

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6 Strategies for Resiliency, Redundancy, and Reliability: A Practical Guide

FOR AN AUDIO VERSION OF THIS BLOG CLICK HERE Maintaining a reliable and robust network is critical in today’s business environment. As an IT director, understanding the principles of network resiliency, redundancy, and reliability is essential to ensuring continuous operations and minimizing downtime. This blog will explore these concepts and teach you how to implement them effectively in your…

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Duty of Care, Tort Law, and Hotel Phones

For an AUDIO Version of this Blog CLICK BELOW In the ever-evolving landscape of legislative requirements, recent initiatives under Title 47 of the U.S. Federal Code have brought significant changes to how multi-line telephone systems (MLTS) are deployed in various establishments, particularly hotels and motels. These new regulations emphasize the critical need for compliance to ensure public…

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911inform: Enhancing GIS-Based Emergency Response

Geographic Information Systems (GIS) are powerful tools that allow users to visualize, analyze, and interpret spatial data to understand relationships, patterns, and trends. GIS integrates various data types, including maps, satellite imagery, and statistical databases, and links them to a location on the Earth’s surface. This capability is particularly vital for emergency response systems, such…

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DID YOU KNOW: How STIR/SHAKEN Works?

STIR/SHAKEN is a mechanism that can be used by carriers to help authenticate the identity validity of SIP calls. Here are the basics and what you need to know.

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Understanding the Risks of Non-Compliance with Kari's Law and the RAY BAUM'S Act:

The Liability Beyond Federal Fines Want an AUDIO VERSION of this Blog? Get it HERE Understanding the implications of non-adherence to federal laws like Kari’s Law and RAY BAUM’S Act in the Enterprise is crucial in today’s fast-evolving corporate compliance and safety landscape. As for organizations continuing to use older multi-line telephone systems (MLTS), relying on vague waivers that lack…