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[fushiomi]

do you think leaving a review on the app store would help in any way?

Hi! Sorry for the late reply but yes! As long as we can let Liber/Cybrid know that there is a very real interest in the game, anything (as long as we’re respectful) should be alright. I’d suggest offering ideas on how to help the game grow in size since a declining player base seems to be one of the main motivators for the ceasing of operations.

We should keep in mind that, while yes; A3! shutting down its ENG servers is sad, people are also working on the game and have put in a lot of work on it!

[fushiomi]

Here’s a video on how to reach Liber/Eng staff about the termination of the English server:

[Video ID: Player is in the A3! app, the songs “Insert the Sunshine” and “Slowly Flowing”, both OST from the game, are playing. The player click on the profile icon, (the content isn’t important). They click on their bio and write “Hi” with a kaomoji on the side, then they write a letter “i” and hesitate before deleting it and click off. They exist their bio and leave the profile page. They instead click on the “Support” button which leads them to a page titled “A3! for Appstore inquires”, there’s a hyperlink that reads “For feedback regarding the ceasing of operations”, and below that in smaller writing it reads “Frequently asked questions (FAQs)”. There are four options viable to the viewer, “I want to play on another device”, “I have received my purchased Gems”, “I can’t login. / I got error 904/905/906.” The player clicks on the hyperlink that leads them to a page to give feedback, it has a green banner and says “For feedback edgar ceasing of operations. Below it reads: “Players that have any opinions or feedback on regarding ceasing of operations can do so here. A disclaimer is below that reads “*Although feedback from users will be reviewed, we cannot respond to individual users”. Green text above a box is present after scrolling, it reads “Please input your feedback here.” The user types in “don’t please ahaha you’re (stylized as ur) so sexy” with a winky emoji, they then access their emoji keyboard and place a broken heart. They can clarify “Actually write something serious though (written tho) with a kaomoji of a smiling person, then press done (two exclamation points) don’t spam and remember to be kind (two exclamation points)”. They then click off the page and settings, the video ends with them on the main page of the game. End ID]

Bellow the readmore is what I ended up (actually) submitting, if you want to copy and paste it, please make a few changes! But ultimately what I felt like was needed to highlight:

- Marketing issues and comparisons between other games that handled international marketing.

- The sudden nature of the announcement and how it impacted the player base.

- The fact the game does have a fanbase and has a market (leads back to the point of bad marketing), and that the success in Japan is an example that the game does have ability to be a hit.

- Other options that don’t include terminating the server (such as a temporary hiatus).

—

Other ideas: Events to connect with the fanbase (example: art contests where winners get “X” amount of gems), twitter events (“Y” amount of retweets in “Z” days will give “X” reward”), subtitles of the stage play so international fans have more content to interact with, etc.

DISCLAIMER: I wrote this while still drowsy from crying and sleep medication, so if you’re able to, please help us write something better than… this.

“Hello, I hope this review/feedback finds you well.

As you can imagine, this is about the ceasing operations of the A3! English/International servers, and the opinions and ideas I (as well as other players) have.

I’ve been observing the way the player base has reacted to the news and, not so surprisingly, the reaction has been pretty negative. A lot of players feel overwhelmed with the sudden news, many disappointed at – what feels like – the sidedness of the decision. While we are all thankful for the amazing localization of the game, we can’t help but feel deeply saddened and, in more extreme cases, betrayed at the decision. The game has garnered quite a community, notably in social media sites such as Twitter and Tumblr, as it became quite a vital and comfort game for many.

Alongside seeing the way the player base has reacted, I looked at the graphics and economical side of things and noticed how players in the server have been lowering. Which, alongside the pandemic and loss of profit Cybrid and Liber have been experiencing as of the last two years, is what I imagine is impulsing the decision to halt activities.

With all of that in mind, I personally still think that terminating content to the English server is a bad idea — in the long run, that is.

The last two years have been quite a financial struggle for many, and to decide to end the game due to loss of profit seems hasty. While I understand it’s not possible to continue operations, I think halting operations until further notice would be a better idea.

Instead of completely pulling the plug, halting operations while focusing on marketing would honestly work better.

The marketing of the game has been, for lack of a better word, quite messy. I think there were lot of missed opportunities, marketing the game as found family and card game — where you accompany a group of people to achieve their dreams — would have been a better strategy than saying it was an otome game - which is what led to a lot of player joining and then leaving due to the lack of romance wh the characters. A good example of marketing, in my opinion, would be the Obey Me! franchise or games such as Cookie Run.

I’m saying all of this, but what I mean is, if the team behind it focused more on the advertisement on social media’s such as twitter and ads on youtube where the nature of found family and the true nature of Mankai (a company where family and brotherly love blooms) the game would find and flourish in the demographic, since it’s not unheard of players wanting a game like that — especially in the west.

Basically, what I’m saying is that I think the idea of terminating operations on the English server is a bad idea especially when there is an obvious marker for it, and A3! really does fit it. Personally, I think halting the events and focusing on marketing the game further — truly pushing the game with ad’s (which could include in game CG’s where we see how the boys grow and connect as a family) where the nature of A3! is shown clearly, A3! English server could absolutely bloom into something amazing.

A3! is about not giving up, even when things get tough, and to try and reach an audience – which is why, I guess, seeing you guys give up on it seems… sad and like a truly missed opportunity.

As someone who’s been with the game since launch, the game has so much potential, so please, please give it another try. Focus on the marketing, push it with ads on youtube and instagram, put the boys’ face out there and make the focus of the story known.

Look into the way games such as Obey Me!, the idol games (mostly female based), and other successful asian/japanese games have marketed themselves and try to adapt it into A3!. An example, instagram ads where you can see parts of a CG (let’s say the Muku and Yuki from Act 1) where Muku comforts Yuki, the voice lines there as you hear the game music and subtitles playing. Be honest about the gameplay, it’s not the most exciting, but market it as fun, add more rewards for when you train the actor — more gems or maybe trophies if you train “X” amount of times in a day instead of just a training card. You can even make more Eng server exclusive cards to insensitive Japanese players to also engage with the English server.

I feel like there are so many ways to go about it that don’t include shutting down the game, because shutting down the game truly feels like the easiest way out… but it doesn’t mean it’s the best way.

Anyway, I hope nothing in this feels malicious, I'm simply passionate about it as someone who’s invested hours and hours, almost 700 days of their life, onto this, A3! and the Mankai company feels like a part of my life, and as many others feel as well, I don’t want to let go. Not when I know there’s so many events and games, gachas and character, left for us as international players to experience.”

[fushiomi]

📂 ⇒ Hello this is @jjuzoir aka Sora! I’ve been playing A3! since October 2019 in the English server and have been a content creator (fic writer) for the fandom since early 2020!

I’ve created this side account in an attempt to compile as much fandom feedback as possible so we, as a community, can suggest changes and new ways to keep the English/International server for A3!

Here are a few links to navigate the current issues:

- Explanation given by staff to English server

- Cybrid/Liber’s Gains/Losses in 2020-2021

- Player base info graphic

- Players’ speculations and findings

- Players’ reactions (Similar link to ↑)

⇒ What this all means (My interpretation)

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How to contact staff:

- Here’s a tutorial on how to contact the A3! staff within the game + what I wrote to them

- iOS & Android support links (Or click here)

- A reminder before you send anything.

Please submit any ideas/tips you have for the English server, how you’re feeling about the news, etc., via asks or [Here] (Link will lead you to an anonymous google questionnaire).

(still working on it ↑)

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[I’ll do my best once we have enough information to write an email or feedback. While it seems hopeless (and with a strong hint of childishness) we as a community should still try our best, after all, the story of A3! is about hard work and not giving up. So let’s give it our best shot.]

[fushiomi]

That's a good idea.