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MGT 311 Final Exam (Latest 2014)
MGT 311 Final Exam (Latest 2014)
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1) In her work in the publishing industry, Vera seeks out new authors whom she considers promising. In the past 2 years she has found a number of new writers whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. Vera believes that the decision not to publish these authors was based on personal rivalries within management, rather than the quality of her writers’ work. She is extremely frustrated, dreads coming into work each morning, and is seriously thinking of resigning. How can Vera’s job attitude best be described?
A.
Low job satisfaction and low job involvement
B.
High job satisfaction and low job involvement
C.
Low job satisfaction and high job involvement
D.
High job satisfaction and high job involvement
2) Julia works as a receptionist at a real-estate company. Her boss just came in the door and yelled at her, telling her that the front office was a mess and that she needed to get up and clean it immediately. After her boss left the room, Julia grabbed three magazines and violently slammed them into the trash can. Which of the following best describes Julia’s action?
A.
An affect
B.
A thought
C.
A mood
D.
An emotion
3) Erin works on a software help desk. After being yelled at by a customer about the state of her company’s software, she becomes angry, and has to take a short break to calm down. What makes her anger an emotion, rather than a mood?
A.
It is a simple, unambiguous feeling.
B.
It interferes with her capacity to work effectively.
C.
It has contextual stimulus.
D.
It can be controlled given some time.
4) Any incompatibility between two or more attitudes or between behavior and attitudes results in what?
A.
Organizational dissonance
B.
Cognitive dissonance
C.
Attitudinal clarification
D.
Values clarification
5) What is the degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth?
A.
Job satisfaction
B.
Job involvement
C.
Job stability
D.
Organizational commitment
6) What term is used for those emotions that an organization requires workers to show and considers appropriate for a given job?
A.
Felt emotions
B.
Required emotions
C.
Conditional emotions
D.
Displayed emotions
7) Janet needs to assign a very important advertising account to one of her writers. First she reviewed each writers work load, then she studied the sales data of the products for the last three campaigns of each writer, then she reviewed each writer’s annual review to familiarize herself with their goals. Finally, she gave the account to Paula, a very creative, efficient writer who has had high sales results with her last three clients’ products. What is Janet’s management style is based on?
A.
Organizational behavior studies
B.
Substantive evidence approach
C.
Preconceived notions
D.
Systematic study
8) Basing managerial methods on the best available scientific evidence is called what?
A.
Systematic study
B.
Organizational behavior
C.
Evidence-based management
D.
Conceptual management
9) The manager at a construction site observes that he is spending a great deal of time interviewing prospective employees. This is due to the large amount of absenteeism and turnover among his skilled workers. While questioning exiting employees, he discovers that many of them quit because they feel the work place is too dangerous. In particular, several foremen have stated that the need to get the job done quickly is more important than a few rules, and have gone as far as to mock the courage of workers who question this attitude. What is the best way for the manager to control the deviant behavior of the foremen?
A.
Ordering the foremen to conform with the required safety standards
B.
Finding out why the foremen place a greater importance on finishing the job than on safety
C.
Firing the foremen and promoting new foremen from the current pool of workers
D.
Taking over the work of the foreman himself
10) Phil loves sales. He has been a stellar sales person since he was 12. Recently he was awarded a full paid trip for two to Puerto Rico for breaking a company sales record. Phil is so motivated to work, he has set a new goal to break his old record in the coming year. Taking into account self-determination theory, why did the company recognition and award, an extrinsic reward, motivate Phil?
A.
The reward was seen as a coercive method of increasing sales and motivated Phil to prove himself intrinsically.
B.
The reward was imposed to work toward a standard that Phil could not believe in, and his intrinsic motivation suffered.
C.
The reward increased Phil’s sense of competence by providing feedback that improved his intrinsic motivation.
D.
The reward increased Phil’s sense of competence by providing feedback that diminished his intrinsic motivation.
11) Tony loves programming. He was on the ground level of the computer revolution. This year his boss has set personal goals for each of the programmers, one of which includes a presentation from each programmer about a project. Tony is very annoyed because he has a tremendous amount of work to do and he will have to spend the weekend, his personal time, preparing the presentation. Taking into account self-determination theory, why did his manager’s goals and the presentation reduce Tony’s motivation?
A.
The internally imposed goal feels coercive, causing Tony’s intrinsic motivation to suffer.
B.
The self-imposed goal increases his sense of competence, causing the intrinsic motivation to suffer.
C.
The externally imposed goal is an external reward, causing Tony’s intrinsic motivation to increase.
D.
The externally imposed goal feels coercive, causing Tony’s intrinsic motivation to suffer.
12) Glendon has a degree in business and worked for 2 years at an international firm in Spain. When the firm suffered cutbacks and Glendon returned home, he took a job at a nonprofit agency mentoring at-risk Spanish-speaking children. Glendon earns a third of what he earned in the business world, but has decided that his new goal is to acquire a larger case load and continue to use his Spanish to help people. Which theory explains why Glendon is happy with a much smaller external reward for his work?
A.
Self-imposition of goals
B.
nAch
C.
Self-concordance
D.
Extrinsic motivation
13) Today Marci’s boss entered her cubicle and told her that her work has been fantastic, and that because of her last project the client is going to give the company all of their business. Marci’s boss continued to talk about what a great job she’s doing. When her boss left, Marci felt very confident and satisfied with herself and her job. Marci’s boss uses communication in which of the following functions?
A.
Motivation
B.
Control
C.
Emotional expression
D.
Information
14) What can managers do to make sure that important information is not withheld from them through silence?
A.
Listen to and support diverse opinions.
B.
Deal with information overload.
C.
Interpret what they see and call it reality.
D.
Tell employees what they want to hear.
15) When Neal Patterson, CEO of Cerner Corporation, sent his seething e-mail to 400 managers, he erred by selecting the wrong
A.
channel for his message
B.
message
C.
distribution
D.
emotional charge
16) Araceli is a team member in a large corporation. She never speaks in the team meetings because she has seen members talk behind each others’ backs outside of the meetings. Members are constantly monitoring the other member’s work, looking for a mistake to point out in a meeting. According to the information provided, which contextual factor is most likely hindering the success of Araceli’s team?
A.
Adequate resources
B.
Climate of trust
C.
Team structure
D.
Performance evaluations
17) Ayesha is leading a group to develop a prototype for a new product. She has chosen three people to work with her. Ben and Tom are good friends and socialize on the weekend. They are both very creative. Julian is older than Ben and Tom, but they have worked together before and been quite productive. Julian is organized. Ayesha has never worked with any of the men, but knows the product well. She brings the highest level of expertise. Which of the following statements best describes Ayesha’s group?
A.
High norms, low cohesiveness, high productivity
B.
Low norms, low cohesiveness, low productivity
C.
High norms, high cohesiveness, high productivity
D.
Low norms, high cohesiveness, low productivity
18) Irma does not like a few of the standard operating procedures adapted for the new project. However, she discussed the items with the team and told them that she realized she was in the minority and that she would adapt the new procedures to maintain smooth operations within the team. What is this type of intention called?
A.
Sacrificing
B.
Accommodating
C.
Collaborating
D.
Compromising
19) Angelina feels that her cubicle neighbor talks too loudly on the phone, but in other ways she is a great neighbor. Angelina gets annoyed every time her neighbor’s phone rings, but she has decided it is simply not worth the trouble to talk to her neighbor. What is Angelina’s conflict intention called?
A.
Avoiding
B.
Accommodating
C.
Compromising.
D.
Collaborating
20) For process conflict to be productive, it must be
A.
Kept high
B.
Kept low
C.
Kept at low to moderate levels
D.
Kept at moderate levels
21) The right inherent in a managerial position to give orders and expect orders to be obeyed is termed
A.
chain of command
B.
authority
C.
power
D.
unity of command
22) ________ are consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.
A.
Wider spans of control
B.
Narrower spans of control
C.
Matrix structures
D.
Simple structures
23) What is the process through which employees are adapted to an organization’s culture?
A.
Personalization
B.
Mentoring
C.
Socialization
D.
Institutionalization
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MGMT 591 Final Exam Updated Leadership And Organizational Behaviour
MGMT 591 Final Exam Updated Leadership And Organizational Behaviour
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(TCOs A& B) What is organizational learning? Why is it important for firms to emphasize organizational learning? (Points: 10)
Organizational learning is an organization-wide ongoing process that improves its collective ability to accept, make sense of, and respond to external and internal change. It requires the..
(TCOs E & F) Please identify and give examples of four of the five indirect conflict management strategies. (Points: 10)
Four of the five indirect conflict management strategies include reduced interdependence, appeals to common goals, hierarchical referral, and alterations in the use of mythology and scripts. Reduced interdependence involves making..
(TCO A, B) An organization is a collection of people working together within a given structure and culture to achieve a common purpose. Identify and describe the three components that assist the organization in meeting its goals and list any three of the five components of job satisfaction that contribute to a company meeting these goals. (Points: 10)
Three components that assist the organization in meeting its goal include an organizational identity, a long-rage strategic plan, and staff development and organizational culture. The organization’s identity consists of its mission, vision, and…
(TCO G) The Michigan and Ohio State studies represent seminal research on leadership theory. Both studies identified two basic forms of leader behaviors. What were the similarities in the findings from these two studies and what was the significance of the research? (Points : 30)
In the late 1940s, researchers at the University of Michigan sought to identify the leadership pattern that results in an effective performance. From interviews of high and low performing groups in different organizations the researchers derived two basic forms of…
(TCO A, B) Define organizational behavior and list the four emotional intelligence competencies that contribute to understanding ourselves and others within the organizational behavior environment. (Points : 10)
Organizational behavior is a culture that is a shared set of beliefs and values within an organization (Schermerhorn et al., 2012, p. 9). It influences the way people act and feel in organizations. For example, an authoritarian culture restricts the employees from..
(TCO B) Faxco Incorporated is a business with 500 employees. The CEO of the company has recently learned based on employee surveys. That the employees are not very happy with the company in fact the CEO is starting to believe that this may be the reason why Faxco is experiencing slower sales and a recent budget crisis which threatens to shut down …(Points: 45)
The attitudes of the employees affect their behavior, which in turn affects their job performance and the company’s productivity level. In particular, their attitudes are influenced by their belief that the company is making poor quality…
(TCO D) Identify the five stages of team development, and explain what happens at each stage. Give a specific example from your own experience to highlight one of the stages. (Points : 45)
The five stages of team development are the forming, storming, norming, performing, and adjourning stages.
The forming stage is when the members first join the team. At this stage, the members get to know each other in efforts to find a common ground. In addition, they will…
(TCOs A& B) OB defines stress in terms of both work stressors and life stressors. Please identify four common sources of stress at work. (Points : 10)
Four common sources of stress at work are task demands, ethical dilemmas, interpersonal problems, and physical setting. Task demands pertain to when the employee has either too much or too little workload. In particular, too much workload can lead…
(TCO D) Referring to the team decision-making process, define consensus and unanimity and explain the difference between the two.(Points : 10)
Consensus is a group or teams that consist of people who come from different backgrounds and who have different values, personalities and skills, different opinions and approaches may arise with regards to the resolution of problems, an example…
(TCO D) There are six methods that teams use to make decisions. Identify and define three of the five. (Points : 10)
Three of the methods that teams use in making decisions are through authority rule; through a consensus; and through unanimity. Decision-making through authority rule occurs when a leader, manager, or chairperson decides for the…
(TCO E, F) Although conflict is usually considered a negative experience to be avoided, it actually has the potential to produce positive organizational outcomes. Please identify three ways in which conflict can be a positive influence. (Points : 10)
Three ways that conflict can be a positive influence is the information that is represent by a member can be beneficial to the company. If something isn’t going right and it has been noted by the person causing the conflict, his solution may benefit..
(TCOs E & F) Please identify and give examples of four of the five direct conflict management strategies. (Points : 10)
Four of the five direct conflict management strategies are accommodation or smoothing; collaboration and problem solving; compromise; and avoidance. Avoidance is when…
(TCO G) There are six sources of position power in organizational settings. Identify and define three of these sources. (Points : 10)
The six sources of position power are legitimate, reward, coercive, process, information, and representative power. The reward power allows a manager to use extrinsic and intrinsic rewards to control other people. Some examples would be promotions, money, or even…
(TCO G) Define power from an organizational behavior perspective. What is the difference between power and influence? (Points : 10)
Power is defined as the “ability to get someone to do something you want done or the ability to make things happen or get things done the way you want” (Schermerhorn et al., 2012, p. 264) while influence…
(TCO E, F) Neff Incorporated is a small business with 100 employees and 4 managers. Susan and Bob work are co-workers at Neff Incorporated. Ever since they were both assigned to work on Project X, they have been arguing about how to meet the goals of that project. On Monday they get into a very loud argument about Project X, in the cafeteria during lunch break. Manager 1 is told about the argument and he sends out an email…(Points : 45)
Manager 1 used avoidance in that he or she downplayed the disagreement and failed to participate in the situation, He or she stayed neutral. However, this was an inappropriate conflict management strategy for this situation as it doesn’t lead to the resolution of..
(TCO F) Eagle Standard AInc. (ESI) a major engineering firm specialized in designing aircraft parts for government contracts. ESI employees project managers and 42 engineers who are divided into project group of 6-7 members. The majority of project…(Points: 45)
Two conflict management methods that Bruce can use are force and collaboration. As the team lead, Bruce can create opportunities that will allow the engineers to work in a more collaborative environment. For example, he can assign some engineers to pair…
(TCO H, I, J) The senior executive team at AllGoodThings.com, after a strategy review session with the Board of Directors, has decided that it’s time to invest some time and capital in improving the corporate culture. The company has rebounded from a near calamity two years ago, and while it was a great scramble, the…(Points : 40) Management feels that constructive styles are important yet the employees result display a passive defensive style as being prominent. The management ideal results indicate that perfectionist, competitive, achievement, and self-actualization are preferred. The…
(TCO C) As a manager you are in a situation where a key employee seems to have lost his excitement about the job. The employee’s familiar positive tone and high energy approach to the job and the workplace seem to be on the wane. You really don’t know what is going on with this person. But, you can try to start to understand this employee by examining various motivation theories. Use elements from each of…(Points : 40)
Maslow’s hierarchy of needs theory offers appear amid the psychological, safety, social, esteem, and self-accusation needs. The higher needs are identified as self-accusation, and a steam. Self-actualization is regarded as the highest need level; need to fulfill oneself; to grow in use abilities to fullest and most creative…
(TCO A, B) In order to meet organizational goals and objectives management must comprehend organizational behavior in relationship to the functions of management. List and describe the management process functions and describe how the five personality traits contribute to the management process. (Points : 30)
The management process includes planning, organizing, leading, and controlling. The functions describe what managers are supposed to do in respect to: Planning-defining goals, setting specific performance objectives, and identifying the actions needed to…
Answers Based on Study Guide
(TCO A & B) Define organizational culture and list the key areas of diversity we learned about in this course.
It influences the way people act and feel in organizations. For example, an authoritarian culture restricts the employees…
(TCO D) Please define self-managing teams and identify four of the five tasks for which a true self-managing team is responsible.
A self-managing team, also known as the self-directed work team, “is a high-involvement workgroup design” (Schermerhorn et al., 2012, p. 150) where the team members are…
(TCO E & F)Explain how interpersonal conflict occurs and give two example of substantive conflict, and two examples of emotional interpersonal conflict.
An interpersonal conflict occurs when two persons are in disagreement about something. This type of conflict can either be a substantive or an emotional conflict, although it’s also possible for both to occur…
(TCO G)List at least 3 ethical questions leaders or followers may face as discussed in our text and class. Provide a possible scenario wherein each question you provide would be at issue.
One question is if employees should be penalized for what they post on social media
Websites and if they shouldn’t be allowed to practice their freedom of speech. This can become an issue if an employee, for example, rants about their superior or their colleagues on social media websites. In this case, the…
(TCO E & F)Identify and discuss the stages of conflict development. Based on news and events from around the world, please give an example of a recent conflict you have read or heard about and show how the conflict moved through the developmental stages we learned about in this course.
The stages of conflict are: 1.) Antecedent conditions; 2.) Perceived conflict; 3.) Felt conflict; and 4.) Manifest conflict. Antecedent conditions or conflict antecedents are…
(TCO A & B)OB defines stress in terms of both work stressors and life stressors. Please identify four common sources of stress at work.
Four common sources of stress at work are the workload and deadlines when there’s too much work that needs to be completed at the same time. Another is one’s relationships…
Our “Leaders on Leadership” highlight on page 279 introduces us to Edward J. Zore. Mr. Zore is the 16th president of Northwestern Mutual, the largest direct provider of individual life insurance. Under Mr. Zore’s leadership…
By allowing the customers to gain from the company’s shares of stock rather than letting the executives benefit from these, Mr. Zore gains power in that the foundation of …
(TCO D)Identify the five stages of team development, and explain what happens at each stage. Give a specific example from your own experience to highlight one of the stages. If you have no team experience, utilize the case study you completed in connection with same.
The five stages of team development are the forming, storming, norming, performing, and adjourning stages. The forming stage is when the…
What is communication? What are the issues in interpersonal communication? What is the nature of communication in organizations?
Communication is the tool that enables collaboration and that holds an organization together. It is the means by which emotions, feelings, expectations, directions, goals, ideas, and information are shared, in turn enabling people’s actions to be…
(TCO A & B) You have recently been hired by a consulting firm with a national practice. Your first assignment is to put together a briefing explaining workplace diversity to a regional manufacturing firm in the Southwestern U.S. and present them with a plan for fostering improved diversity in their organization.
Workplace diversity means that the members of an organization come from various backgrounds and would thus have different attributes in things such as sexual attribution, physical…
Your boss has reminded you to cover the basics..
The five types of diversity are sexual orientation, disability, age, gender, and racial/ethnic. To implement workplace diversity, it would first be important to get senior management’s buy-in for the cultural…
(TCO C) Define and give examples of intrinsic rewards and extrinsic rewards. Examining further the value of rewards, respond to the statement “Money is not a motivator.” Explain your response and …
Extrinsic rewards are tangible rewards that are physically received as a form of recognition for the accomplishment of something (“What is intrinsic and extrinsic rewards?,” 2012). Examples are praise, awards, money, or…
(TCO C) Contrast in detail Alderfer’s ERG Theory and Maslow Hierarchy of Needs theory.
One difference between Alderfer’s ERG Theory and Maslow’s Hierarchy of Needs theory is that Maslow’s theory has five categories of needs whereas the ERG theory has only 3 categories of needs. In particular, the needs in Maslow’s theory are…
(TCO B) Define perception. Select three perceptual distortions, explain the importance of each, and advise managers how to overcome them.
“Perception is the process by which people select, organize, interpret, retrieve, and respond to information from the world around them” (Schermerhorn et al., 2012, p. 76). It is the way by which people form impressions about themselves, other people, and…
(TCO C) An October 15, 2004 article by Scott Wyman in the South Florida Sun-Sentinel included the following information on salaries awarded in the county:
The Equity theory of motivation states that people behave in ways that maintain or restore equity in situations. This theory proposes that people will try to eliminate…
How can county management reduce the perception of inequity?
To reduce the perception of inequity, county management should be more transparent when it comes to the work being done by the top executives. These should be…
(TCO E) In the May 18, 1998 issue of BusinessWeek, the story line read “Nice Guys Finish with MBAs.” The following is an excerpt from that piece:
In your response define organizational culture and discuss which OCI styles most likely appeal to these graduates. Organizational culture is the shared set of values and beliefs within an organization. It influences the way employees feel and act in organizations. I think that these men are… How can a culture be a liability to an organization?
Culture can be a liability to an organization if the organization’s culture is not aligned with the company’s objectives. For example, an organization that competes in a fast-paced market such as the IT industry will benefit more from a culture that encourages competitiveness…
What are the various types of organizational change?
The various types of organizational change are transformational, incremental, unplanned, and planned. A transformational change consists…What is the difference between exploration and exploitation?
Exploration occurs at the initial stages of the innovation process whereas exploitation occurs at the latter stages of the innovation process, or at least after the exploration stage…
(TCO A). Given that people make the difference in how well organizations perform, assess how an understanding of organizational behavior concepts and theories is a useful knowledge base for career success and for improving an organization’s effectiveness.
Organizational behavior concepts and theories can be used to ensure success and improve an organization’s effectiveness in that organizational behavior affects the organizational culture and both of these influence the success and effectiveness of the…
(TCO B). Given the influence of factors such as values, attitudes, beliefs, feelings, and personality on individual behavior, demonstrate how knowledge of individual difference factors help in understanding, predicting, and influencing individual behavior. Use a diagnostic instrument such as the Life Styles Inventory (LSI) to assess your personal thinking and behavior styles and their role in accomplishing self-improvement goals.
Knowledge about individual difference can help in predicting an employee’s behavior in that an employee’s attitudes, beliefs, feelings, and personality influence how they relate to others…
(TCO C). Given the array of theories of motivation, demonstrate their application to successfully guide employees toward accomplishing organizational objectives.
The theories of motivation can be used to determine the factors that motivate employees to perform well at their jobs; and therefore, contribute to the achievement of the organization’s objectives. Since people are…
(TCO D). Given knowledge of group dynamics and decision-making, apply this knowledge to a case analysis to diagnosis an organizational problem and recommend solutions.
Given that groups or teams consist of people who come from different backgrounds and who have different values, personalities and skills, different opinions and approaches may arise with regards to the resolution of …
TCO E. Given an understanding of the communication process and given specific incidents of communication problems at the dyad, group, or organization level, diagnose the problem and develop a strategy for improving organizational performance through improvement of communication processes.
Communication processes that involve large teams can be difficult to manage. For example, in IT companies, large teams work on various software applications where each team consists of smaller teams, such as the teams of the developers, the quality control…
(TCO F). Given a specific challenge of intra- and inter-group conflict, demonstrate specific conflict resolution behaviors a leader can use to effectively resolve the conflict.
Leaders should serve as role models. They should portray the right behavior and conduct when resolving conflicts. In other words, the leader should always behave in an ethical manner. They should also promote…
TCO G. Given an understanding of the trait, behavioral, and situational theories of leadership, apply this knowledge to analyze a leadership situation, assess a leader’s leadership style, and determine the most appropriate leadership style for the situation.
Positive Traits of a Successful Leader
Successful leaders are physically vital and emotionally resilient. They are also concerned for task objectives, are willing to assume responsibility, and are driven to excel and succeed
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MGMT 520 Final Exam – New 2015
MGMT 520 Final Exam – New 2015
IF You Want To Purcahse A+ Work then Click The Link Below For Instant Down Load
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1. (TCO A & F) Farmer Joe Andrews, who owned 350 acres of farm land, was approached by Ajax Oil Company that offered to buy the front 30 acres of his land, which bordered on a four-lane highway, so they could build a gasoline station. Ajax Oil asked Mr. Andrews if he had complete ownership of the land, and he assured them he did. The two parties negotiated on the price and terms of the land sale for several days and finally agreed on a price of $60,000 for the 30 acres and Mr. Andrews signed a Quit Claim Deed transferring ownership to Ajax Oil. Ajax Oil developed the land and built the gasoline station with a typical small grocery store, and a car wash. The gasoline station functioned well for the next eight years, and was very profitable. The State Highway Department contacted Ajax Oil, and told them the state had acquired the right to take the land 30 years ago for expansion of the highway through a Special Warranty Deed from farmer James Barnes, who had owned and operated the farm before Joe Andrews. The issue quickly goes to court with the State Highway Department, Ajax Oil, farmer Joe Andrews, and farmer Barnes’ Heirs, all parties to the legal activity. What issues are involved here in regard transfer of right to land? Who do you think will prevail? (Points : 30)
2. (TCO B,C,G,I) ABC Computers is a manufacturer and seller of personal computers and tablets. ABC entered into agreements with suppliers requiring that such suppliers not sell ABC’s computers below ABC’s suggested minimum retail price and in return, ABC would not sell its products at retail prices in the store owners’ territories. ABC decided not to sell any more computers unless an additional software package was purchased. A competitor informed the Office of the Attorney General of this policy, asserting it was illegal. Additionally, the new model of ABC’s computer has caught on fire, causing injuries to consumers. Explain what ABC should do to protect consumers. Also consider whether there have been any violations under the antitrust and related laws and the governmental agencies involved in these types of cases.(Points : 30)
3. (TCO C) Prior to the 1935 Case of “McPhearson v. Buick Motors”, manufacturers had little or no liability exposure for malfunctions of their products that lead to injuries or death to individuals from said product failure. What was the specific problem associated with this new Buick Automobile, and what two alternative legal claims did Buick Motors direct Mr. MacPhearson to pursue as opposed to his claim against them? What specific legal liability regarding manufactured products developed from this case, and what is its lasting effect in today’s world of consumer products? (Points : 30)
4.(TCO B & D) A large old brick building is being torn-down by a large well known contractor, and the bricks are just being thrown in a ditch by the road, apparently for disposal. A builder of small brick buildings on the outskirts of town notices two teenagers sitting in a large pickup truck, eating lunch, and watching the bricks being thrown into the ditch. The builder walks up to the teenagers and says, “if you guys will gather up those bricks being thrown in the ditch, put them in your truck, and deliver to my construction site at 1240 Oak Street, I will give you 6 cents a piece for the bricks”. The teenagers just smile and keep on eating their lunch. The builder leaves and goes back to 1240 Oak Street, where his crew is assembling a small brick building. At 4:00 PM that afternoon, the two teenagers drive up to 1240 Oak Street with their pickup truck loaded with bricks. They go up to the builder and say, “okay we are delivering 8,000 bricks, so at 6 cents per brick, you owe us $480”. The builder laughs and says, “I don’t really need them, you should just take them back and dump them in the ditch”. Do you think the teenagers have a contractual claim against the builder that they can recover on in court? How should they proceed? (Points : 30)
5. (TCO E) Johnson Manufacturing is a publicly held corporation that burns coal to power its plant. Johnson’s received notice today of an immediate rule change by the EPA requiring all coal burning plants to reduce their emissions by 10%. Implementing the technology to comply with this regulation would cost Johnson’s millions of dollars and could put them out of business. The CEO knows that the current emissions standards have been proven safe and acceptable but cannot find any research supporting the new standard.
1. TCO A. Identify and apply an ethical theory from chapter 8 of our text that you think is appropriate and explain how you would advise the CEO regarding whether or not he should comply with the new standard. (15 points)
2. TCO B. The CEO is upset that no prior notice was given concerning this rule change. As legal counsel for the company, the CEO has asked you to determine if it is legal for the EPA (or any administrative agency) to issue an immediate rule change. Explain why or why not. (15 points)
3. TCO F. The CEO wants to approach the EPA with an alternative way of reducing pollution. He asks you if emission charges and/or marketable discharge permits would be viable options. Explain how these could potentially reduce emissions and evaluate whether or not one or both could be used instead of the regulation the EPA passed. (15 points)
4. TCO H. Several years ago, the Board of Directors at the request of management voted against complying with a previous EPA rule change. This decision ended up costing the company $2 million in fines and penalties. Both management and the board are considering not complying with today’s rule change. Apply the business judgment rule as it relates to the board of directors and management. Include their legal and ethical responsibilities in the assessment. (15 points)
6.(TCO G) The Federal Government’s prosecution and eventual dissolution of the Standard Oil Trust under the 1890 Sherman Act before the Supreme Court in 1911 was the dominate example of antirust litigation in this country for almost 100 years. The only other Federal attack on a business as a dominate Monopoly to approach the importance of the Standard Oil Trust case was the United States v. Microsoft Corporation case, which was originally filed in 1999 by President Bill Clinton and his Attorney General Janet Reno. The Microsoft Case was resolved at the U.S. Circuit Court of Appeals in 2001 by President George W. Bush and Attorney General John Ashcroft. What was the basis, Federal Statute, for the original complaint against Microsoft? What was the basis of the specific complaint the Federal Government filed against Microsoft? What was the final result of the case, and the lasting impact on the software/computer industry? (Points : 30)
7.(TCO H) Given that only 12 percent of the Business Organizations functioning in the United States are Corporations, what factors of business characteristics and operations result in Corporations generating 89 percent of business revenue? (Points : 30)
8.(TCO A, E, F) After Justin graduated from college, he was hired by one of the largest ad agencies in the city. His first assignment involves working on the Budget Burger account. Budget Burger is owned by the daughter of the president of the ad agency (Mr. Johnson) and has three locations throughout the city. Justin’s assignment was to design T-shirts with a catchy slogan to be handed out for free at all Budget Burger locations to celebrate the grand opening of Budget Burger’s fourth location. The T-shirts said “Done your way!” Due to a lack of time, the normal approval process was skipped and the T-shirts were printed and rushed to the Budget Burger locations. Over two thousand T-shirts were handed out the day of the grand opening. The president of the ad agency doesn’t have a chance to see the T-shirts until the end of the day when he notices the customers wearing them. He is furious because their largest account is Burger King and fires Justin on the spot, and calls the head of the legal department to set up an emergency meeting. (Part 1) (10 points) Identify and apply an ethical theory from chapter 8 of our text that you think the ad agency should have applied to this situation with Justin. What should the ad agency do next based upon your analysis? (Part 2) (10 points) Identify and apply a theory of employment law the ad agency could use to justify firing Justin. Do you think it would be successful? Why or why not? (Part 3) (10 points) Identify and apply an intellectual property law theory Burger King could use if it decided to sue the ad agency. Would the theory you chose be successful? Why or why not?(Points : 40)
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MGMT 303 Final Exam
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MGMT 303 Final Exam DEVRY 2014
MGMT 303 Final Exam DEVRY 2014
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Question 1.1.(TCO 1) At the _____ managerial level, technical skills are particularly important. (Points : 7)
top management operational employee middle management first-line supervisor board of directors
Question 2.2.(TCO 2) Which of the following is an example of a merger? (Points : 7)
Brown Electronics and Kelvin Data Systems form a new company, and Brown and Kelvin cease to exist. Brown Electronics buys Kelvin Data Systems and continues to operate as Brown Electronics. Brown Electronics buys Kelvin Data Systems, and Kelvin operates as a subsidiary of Brown. Brown completes a hostile takeover of Kelvin. None of the above
Question 3.3.(TCO 3) The Sarbanes-Oxley Act requires _____ to vouch for the truthfulness and fairness of the firm’s financial disclosures. (Points : 7)
all employees managers senior managers board members senior managers and board
Question 4.4.(TCO 4) McDonald’s operates restaurants around the world in airports. The agreement between McDonald’s and the airports is a(n) (Points : 7)
global sourcing agreement. strategic alliance. global business. exporting agreement. direct investment.
Question 5.5.(TCO 5) _____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise. (Points : 7)
Strategic Standard Contingency Integrative Goal optimization
Question 6.6.(TCO 6) The overall purpose of a business plan is to (Points : 7)
identify all actions required up to the point when the firm opens its doors. outline activities for the business in its first year of operation. provide prospective lenders with a blueprint for action. determine potential demand for the firm’s product or service. determine the most appropriate form of ownership.
Question 7.7.(TCO 7) A regional manufacturing operation has the following divisions: manufacturing, finance, human resources, marketing, and shipping/receiving. This is an example of _____ departmentalization. (Points : 7)
functional location product customer sequential
Question 8.8.(TCO 8) According to Herzberg, when _____ factors are adequate, employees won’t be satisfied, but they won’t be dissatisfied either. (Points : 7)
intrinsic hygiene motivating neutral
Question 9.9.(TCO 9) Which of the following statements does NOT describe an advantage of verbal communication? (Points : 7)
It is easy to use. It is accurate. It facilitates feedback. It is comfortable for managers. It can be done with little preparation.
Question 10.10.(TCO 10) Income statements, balance sheets, and audits are examples of the control of (Points : 7)
physical resources. cybernetics. financial resources. organizational complexity. human resources.
Question 1.1.(TCO 2) How is environment scanning helpful to a manager and the organization? (Points : 10)
Question 2.2.(TCO 3) You are the CEO of a factory that manufactures furniture. Explain briefly why your company needs to be socially responsible. Briefly comment on any two areas of social responsibility. (Points : 10)
Question 3.3.(TCO 7) Briefly describe the matrix structure of organization design. What are the advantages and disadvantages of this design? (Points : 10)
Question 4.4.(TCO 8) Briefly explain one performance appraisal method. Explain an error that can occur in the performance appraisal process and one way to effectively deal with such an error. (Points : 10)
Question 5.5.(TCO 9) Briefly explain two ways in which communication effectiveness can be improved. (Points : 10)
Question 6.6.(TCO 10) What are the different levels of control? What are the relationships between the different levels? (Points : 10)
Question 7.7.(TCO 1) Briefly describe any five of the 10 managerial roles described by Henry Mintzberg. Give an example of each. (Points : 10)
Question 1.1.(TCO 2) Organizations have both an internal and an external environment. Describe the general environment and give at least one specific example of each dimension, other than the examples given in the text and in the lectures. (Points : 20)
Question 2.2.(TCO 8) You are a manager of a Consulting firm with 25 employees under your supervision. Employee Motivation appears to be slipping, as well as employee performance. Employees seem to have a negative attitude about their work, which has led to some turnover of employees and an increase in absenteeism. You have been asked to provide upper management with recommendations of how to improve motivation of the employees. Please create a motivation plan and list the main motivational theories you are applying in this plan. You should come up with a minimum of three ideas on how to improve motivation. (Points : 20)
3.(TCO 9) You are the plant manager at Acme Plastics. You are running two shifts, a day shift and an evening shift. Before the day shift leaves each day, the workers must get an adequate supply of raw materials from the warehouse for the evening shift to use. On several occasions, they have failed to do so. By the time the evening shift gets to work, the warehouse is locked up, and it takes about 3 hours to get someone out to unlock it and get the production line rolling again. The two shift supervisors are at each other’s throats, and you have to do something to correct the situation. What is the basic problem causing this conflict? What could you do to solve it? (Points : 20)
Question 4.4.(TCO 10) Our text defines the four functions of a management as planning, organizing, leading and controlling. Briefly put, the plan states the desired outcome or goal and the process for achieving it. Control is the regulation of organizational activities and processes in such a way as to facilitate goal attainment. Assume that you are a manager of a business. State the type of business you are managing (it can be any business you choose). Give two examples of controls that you would implement in the business and how they could facilitate goal attainment.
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LDR 531 Final Exam – Latest 2014
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1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?
A. Party
B. Unit
C. Community
D. Organization
2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?
A. Managers no longer need technical skills in subjects such as economics and accounting to succeed.
B. Managers need to understand human behavior if they are to be effective.
C. These skills enable managers to effectively lead human resources departments.
D. A manager with good interpersonal skills can help create a pleasant workplace.
3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?
A. Technical, decisional, and interpersonal
B. Technical, human, and conceptual
C. Interpersonal, informational, and decisional
D. Human, informational, and communication
4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.
A. Corporate tactics
B. Human resources management
C. Organizational behavior
D. Corporate strategy
5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do?
A. Observe human behavior.
B. Research human behavior.
C. Predict human behavior.
D. Detect human behavior.
6) Which of the following is a generic term that covers a broad range of feelings that people experience?
A. Affect
B. Emotions
C. Moods
D. Emotional labor
7) What term is used for intense feelings that are directed at someone or something?
A. Affect
B. Cognition
C. Thoughts
D. Emotions
8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them.
A. job satisfaction
B. heredity
C. environment
D. situational factors
9) Which of the following are classifications on the Myers-Briggs Type Indicator?
A. Extroverted, intuitive, judging, independent
B. Extroverted, sensing, judging, thinking
C. Extroverted, judging, independent, feeling
D. Sensing, perceiving, dependent, feeling
10) Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. How has she expressed her dissatisfaction?
A. Exit
B. Voice
C. Neglect
D. Loyalty
11) You quietly continue to do your work when you know things will not improve. This is what type of response to dissatisfaction?
A. Exit
B. Voice
C. Loyalty
D. Neglect
12) A group
A. generates positive synergy through coordinated effort
B. generates greater outputs with no increase in inputs
C. is two or more individuals interacting and interdependent
D. engages in collective work that requires joint effort
13) __________ results in a level of performance that is greater than the sum of the individual input.
A. Synergy
B. Enthusiasm
C. Energy
D. Initiative
14) What happens in the second stage of Tuckman’s five stage model of group development?
A. Close relationships are developed.
B. The group demonstrates cohesiveness.
C. Intragroup conflict often occurs.
D. Groups disband.
15) Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion, but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following:
A. Role conflict
B. Role expectation
C. Role perception
D. Role identity
16) Which role focuses on bringing about order and consistency by drawing up formal plans?
A. Leadership
B. Management
C. Task structure
D. Initiating structure
17) Which statement regarding leadership is true?
A. Formal rights enable managers to lead effectively.
B. All managers are leaders.
C. All leaders are hierarchically superior to followers.
D. Nonsanctioned leadership is as important as or more important than formal influence.
18) What are three situational criteria identified in the Fiedler model?
A. Charisma, influence, and leader-member relations
B. Leader-member relations, task structure, and position power
C. Task structure, leadership ability, and group conflict
D. Emotional intelligence, group orientation, and employee status
19) The reconceptualization of the contingency model by Garcia and Fiedler is called __________ theory.
A. situational
B. cognitive resource
C. evaluative
D. cognitive dissonance
20) Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?
21) According the Path-Goal Theory, what leader is friendly and shows concern for the needs of followers?
22) Phrases such as “more cultural diversity,” “many new entrants with inadequate skills,” and “increase in aging workers” are all examples of what force for change?
23) What is a goal of planned change?
24) Using covert influence to overcome resistance to change is called what?
25) If individuals resisting change are included in making change decisions in an attempt to gain their support, what is this approach is ca
26) Which of the following is a characteristic of organizational control?
27) What term describes the key characteristic of organizational control that addresses the degree to which employees are expected to exhibit precision?
28) Power is
29) Leaders achieve goals, and power is
30) The most important aspect of power is probably that it _____.
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LDR 531 Final Exam - Latest 2014
LDR 531 Final Exam - Latest 2014
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1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?
A. Party
B. Unit
C. Community
D. Organization
2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?
A. Managers no longer need technical skills in subjects such as economics and accounting to succeed.
B. Managers need to understand human behavior if they are to be effective.
C. These skills enable managers to effectively lead human resources departments.
D. A manager with good interpersonal skills can help create a pleasant workplace.
3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?
A. Technical, decisional, and interpersonal
B. Technical, human, and conceptual
C. Interpersonal, informational, and decisional
D. Human, informational, and communication
4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.
A. Corporate tactics
B. Human resources management
C. Organizational behavior
D. Corporate strategy
5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do?
A. Observe human behavior.
B. Research human behavior.
C. Predict human behavior.
D. Detect human behavior.
6) Which of the following is a generic term that covers a broad range of feelings that people experience?
A. Affect
B. Emotions
C. Moods
D. Emotional labor
7) What term is used for intense feelings that are directed at someone or something?
A. Affect
B. Cognition
C. Thoughts
D. Emotions
8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them.
A. job satisfaction
B. heredity
C. environment
D. situational factors
9) Which of the following are classifications on the Myers-Briggs Type Indicator?
A. Extroverted, intuitive, judging, independent
B. Extroverted, sensing, judging, thinking
C. Extroverted, judging, independent, feeling
D. Sensing, perceiving, dependent, feeling
10) Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. How has she expressed her dissatisfaction?
A. Exit
B. Voice
C. Neglect
D. Loyalty
11) You quietly continue to do your work when you know things will not improve. This is what type of response to dissatisfaction?
A. Exit
B. Voice
C. Loyalty
D. Neglect
12) A group
A. generates positive synergy through coordinated effort
B. generates greater outputs with no increase in inputs
C. is two or more individuals interacting and interdependent
D. engages in collective work that requires joint effort
13) __________ results in a level of performance that is greater than the sum of the individual input.
A. Synergy
B. Enthusiasm
C. Energy
D. Initiative
14) What happens in the second stage of Tuckman’s five stage model of group development?
A. Close relationships are developed.
B. The group demonstrates cohesiveness.
C. Intragroup conflict often occurs.
D. Groups disband.
15) Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion, but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following:
A. Role conflict
B. Role expectation
C. Role perception
D. Role identity
16) Which role focuses on bringing about order and consistency by drawing up formal plans?
A. Leadership
B. Management
C. Task structure
D. Initiating structure
17) Which statement regarding leadership is true?
A. Formal rights enable managers to lead effectively.
B. All managers are leaders.
C. All leaders are hierarchically superior to followers.
D. Nonsanctioned leadership is as important as or more important than formal influence.
18) What are three situational criteria identified in the Fiedler model?
A. Charisma, influence, and leader-member relations
B. Leader-member relations, task structure, and position power
C. Task structure, leadership ability, and group conflict
D. Emotional intelligence, group orientation, and employee status
19) The reconceptualization of the contingency model by Garcia and Fiedler is called __________ theory.
A. situational
B. cognitive resource
C. evaluative
D. cognitive dissonance
20) Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?
21) According the Path-Goal Theory, what leader is friendly and shows concern for the needs of followers?
22) Phrases such as “more cultural diversity,” “many new entrants with inadequate skills,” and “increase in aging workers” are all examples of what force for change?
23) What is a goal of planned change?
24) Using covert influence to overcome resistance to change is called what?
25) If individuals resisting change are included in making change decisions in an attempt to gain their support, what is this approach is ca
26) Which of the following is a characteristic of organizational control?
27) What term describes the key characteristic of organizational control that addresses the degree to which employees are expected to exhibit precision?
28) Power is
29) Leaders achieve goals, and power is
30) The most important aspect of power is probably that it _____.
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LAW 531 Final Exam – Latest
LAW 531 Final Exam – Latest
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1.What are the two categories of government regulations that pertain to businesses?
2.In a survey of the nonattainment areas in the state, the agency found Helmont to be the district that exceeded the ozone standard by the largest margin. Helmont is most likely to be categorized as a(n) ________ nonattainment area.
3.In which type of franchise does the franchisor give the franchisee a license to make and sell its products from a retail outlet for an exclusive geographical territory?
4.The federal Privacy Act provides that federal administrative agencies can
5.George, Jerry, and Harry are passengers on a flight from Chicago to New York. They injure their legs when their seatbelts do not fasten during takeoff. The airline is sued by all three together for injuries caused and the airline is found to be negligent and is directed by the court to pay damages to the injured parties. Which of the following parties is entitled to recover maximum damages?
6.Which of the following doctrines allows the court to order an oral contract for the sale of land or transfer of another interest in real property to be specifically performed if it has been partially performed and performance is necessary to avoid injustice?
7.Which of the following policies helps a corporate officer from being sued for honest mistakes made on behalf of a corporation?
8.Generally, the action committed by a corporate officer or director in his or her violation of the fiduciary duty of care is what type of action?
9.A bona fide occupational qualification is required to be
10.________ is a rule which states that judges of one country cannot question the validity of an act committed by another country within that other country’s borders.
11.A minor can be obligated to pay the reasonable value for the purchase contract of which of the following?
12.Which of the following actions taken by a company with monopoly power would give rise to a cause of action for monopolization or attempt to monopolize?
13.The Sarbanes-Oxley Act requires the chief executive officer and the chief financial officer of a public company to personally certify that the financial reports of the company do not contain any false or materially misleading statements as to the operation and financial condition of the company. A violation of the act can result in which of the following penalties?
14.Which of the following is true of a Limited Liability Company (LLC)?
15.What legal article or theory allows a teacher in a public school to use the copyrighted materials of another person without that creator’s permission?
16.Which of the following is true of an arbitration clause?
17.A sales contract has been breached whereby only 75% of the money has been received for the delivered goods because that is what he believes the fair value to be. The party subject to the breach wants to collect the remainder of the money owed. What is the best legal course of action for him to pursue?
18.Bartie’s, Inc. sells watercolors and pastels that are marketed as safe for use by children. However, several accounts of lead poisoning were reported in children who used the products. An investigation revealed that the company was knowingly manufacturing colors that contained toxic amounts of the heavy metal. Which of the following torts has Bartie’s, Inc. committed?
19.A(n) ________ is a clause that can be included in the articles of incorporation that permits the corporation to engage in any activity permitted by law.
20.Armex, a large power plant, has been in the news for a potential defect in the construction of its inner chambers that caused radioactive fumes to escape from the plant to the surrounding areas. This has endangered the lives of the employees at the plant and those staying in nearby areas. What entity is likely to take up this safety violation for corrective action, such as closure of the plant?
21.John is a country music songwriter who composes a song entitled “Busted, Rusted Heart” in which the melody is similar to that of the 1990s hit by Billy Ray Cyrus, “Achy Breaky Heart.” The words also parallel and make fun of the words in the original song. Does John commit copyright infringement if he performs his song and sells copies of it?
22.Spring Stream sells bottled water that it claims contain vital minerals and salts not found in rival brands. The company also does not use tamperproof seals because they claim that tamperproof seals minimize the health benefits of the water. As a result, many establishments refill these water bottles with contaminated water and sell them again. People who drink the water suffer from various waterborne diseases. Which of the following forms the grounds on which affected customers can bring a strict liability lawsuit against Spring Stream?
23.Which of the following statements is true of NAFTA?
24.What is the definition of illegal consideration?
25.The tort of defamation of character requires a plaintiff to prove that the defendant
26.Which of the following is true about supramajority voting requirements?
27.Who first drafted the Uniform Commercial Code and when was it drafted?
28.An entity’s achievement of strategic and operational objectives is subject to
29.Which of the following statements best represents the distinction between binding and nonbinding arbitration?
30.Allenby Spares, Inc. is a shop that sells spare automotive parts from various manufacturers. A customer buys a faulty brake manufactured by TurboDiezel, Inc. from Allenby Spares and is involved in an accident due to the use of the faulty brake in his vehicle. Which of the following is true of this situation?
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LAW 310 Final Exam – DeVry
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HRM 587 Final Exam DeVry - Latest
HRM 587 Final Exam DeVry - Latest
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HRM 587 Final Exam DeVry - Latest
Question 1. 1. (TCO All) For the next set of questions , you will first select ONE of the TCOs of the course. Then, you will be asked to write an essay about the project you worked on this term over your two companies’ change program based on the TCO you selected above. Select the TCO your essay question will cover:
TCO A - Given that progressive and successful companies require their employees to embrace change, examine how changing work conditions impact the employees.
TCO B - Given the inherent reality that all organizations must experience change in order to improve, demonstrate how “models” are used in Change Management, for diagnosing an organization’s need for change.
TCO C - Given external, internal and/or multi-levels of organization factors that drive change, assess and create a leadership model which supports and promotes each type of change within the organization.
TCO D - Given that an organization’s mission and vision will determine its strategy towards change, ensure that an organization’s change initiative is aligned with and capitalizes on its culture and mission in preparation for change.
TCO E - Given a selected Change Management implementation “model”, determine the causes of change and develop a plan of action to implement the change.
TCO F - Given that both organizations and their employees commonly resist change, understand how to recognize and overcome barriers to change and develop a strategy to manage resistance to change that will ensure successful implementation of change.
TCO G - Given that developing a “vision for change” and communicating that “vision” is a critical part of the change process, analyze the key elements of the “vision for change” and develop a strategy to communicate the change to the stakeholder.
TCO H - Given the organization’s goal of creating and implementing a sustainable change while moving toward becoming a “learning” organization, develop a plan to implement change in a sustainable manner that can be applied to any change.
Using the TCO you selected from the list above, which you felt was most relevant to your project this term, write an essay answer explaining how the change management you saw in one of your companies from your project this term followed or failed to follow the theory of success ingrained in the TCO you have selected.
State the #1 thing you think that company’s change agent did which most contributed to the success or failure of the change and why that relates to the TCO you selected.
Include in the answer the name of the company you are discussing.
Question 2. 2. (TCOs A, E)Your project this term asked you to compare and contrast two companies’ change projects or programs for change. This question will review what you learned about the change projects in a continuation of your project. It will ask you to apply course information to your project companies. For your answer, be sure to reference the names of the companies you studied in your project this term to help your instructor determine the score of your response.
Question 3. 3. (TCOs E,H) Your project this term asked you to compare and contrast two companies’ change projects or programs for change. This question will review what you learned about the change projects in a continuation of your project. It will ask you to apply course information to your project companies. For your answer, be sure to reference the names of the companies you studied in your project this term to help your instructor determine the score of your response.
You will assess the “sustainability” of the changes which occurred in the companies you studied. Select ONE of the company change programs for your answer to this question and state it here. Assess the change project. Was it successful or unsuccessful in your opinion? What will it take (what are some steps the company can, should, or DID take) to make it SUSTAINABLE? What theories did you consider in coming to this conclusion? Do you think this change will still be in place in one, five, or ten years? Why or why not? (Points : 35)
Question 4. 4. (TCO All) This question does not address your course project. This change scenario is envisioned instead, for this question. First, the scenario, and then the question.
Scenario: You have been asked to lead a project changing the company from the use of a performance management system/appraisal method where supervisors get to decide the ratings and rankings of their particular direct reports and each person’s subsequent raise amount, to a new method where “forced ranking” is implemented. This means that Department Heads get copies of all of the ratings of their entire department members from the supervisors, and then rank each employee to other employees in the department, and then, each employee is ranked throughout the company overall. The person who ultimately determines the final rating/ranking and raise for each employee is typically two to three levels above. The head of HR feels this will cut down on the amount of lawsuits over unfair ratings as well as it will assist them in ensuring parity of raises across the system. In the past, raises were all over the board – supervisors got a pot of $ and divided it as they saw fit. Now, they will be 1-4% - based on the final rankings done by the top management. Supervisors will have little to no input into their team’s raises going forward.
Question 5. 5. (TCOs C,D) Your project this term asked you to compare and contrast two companies’ change projects or programs for change. This question will review what you learned about the change projects in a continuation of your project. It will ask you to apply course information to your project companies. For your answer, be sure to reference the names of the companies you studied in your project this term to help your instructor determine the score of your response.
Question 1.1. (TCO A) When JetBlue left their customers sitting on the tarmac for hours on Valentine’s Day, and their CEO was ultimately terminated as a result, the company was responding to (pick the best group) (Points : 7)
Question 2.2. (TCO A) At times, organizations do not change in the face of external pressures. This has been explained as follows: (Points : 7)
Question 3.3. (TCO B) Which of the following best defines the “7-S” model of diagnosing change? (Points : 7)
3. (TCO B) Which of the following best defines the “congruence” model of diagnosing change? (Points : 7)
Question 4.4. (TCO B) Peter Senge’s The Fifth Discipline created a powerful lens for empowering change in organizations called (Points : 7)
4. (TCO B) During the diagnosis for change period, it is important to analyze the stakeholders for their readiness to change. Using the power-interest matrix, you review the level of interest and amount of power of stakeholders and determine the following: (Points : 7)
Question 5.5. (TCO C) The Burke-Litwin model differentiates between what two factors, better than other models? (Points : 7)
5. (TCO C) The Burke-Litwin model states that there are four transformational factors of change. Identify the answer below which contains at least three of those factors. (Points : 7)
Question 6.6. (TCO C) “This organization is running like clockwork!” This statement by a company leader is likely to result in “no change” because (Points : 7)
Question 7.7. (TCO D) When leaders enact a vision through exemplification of required behaviors, thereby promoting themselves and their vision, they are (Points : 7)
7. (TCO D) The art of a leader managing the meaning of a vision for followers and aligning it with his or her values is called (Points : 7)
Question 8.8. (TCO F) The ability to either exhibit or compartmentalize feelings and emotions in social and business settings is often described as a person’s (Points : 7)
8. (TCO F) The Emotional Intelligence domains and associated competencies are used to help us determine when a potential change agent, or person, is ready for leadership. When a person exhibits the competencies of integrity, initiative, and optimism, we know he or she has reached the stage of (Points : 7)
Question 9.9. (TCO G) The “inspirational leadership” style of communicating change as described by Reardon and Reardon states that a leader’s communication strategy for successful change will do the following: (Points : 7)
9. (TCO G) One day, while on the company elevator, the head of HR is talking to the CEO and doesn’t realize his speaker phone is on when the CEO asks, “Do you think that we can afford to keep the downtown branch of the company open? Or is it time to think about across-the-board layoffs?” The HR head frowns, turns off the speaker and replies, “I’ll call you later” and hangs up. Four employees from the downtown branch are on the elevator and hear this comment. The HR head tells the four employees (whose names he does not know), “Say nothing about this. You heard nothing.” They immediately rush to their cubicles and begin spreading the word. The gossip has hit the entire department and local news agencies by the 6:00 news that night. The CEO is featured saying, “This is nothing but a rumor at this point. We have no current plan to lay off anyone.” This is an example of what type of communication plan on the part of the CEO? (Points : 7)
Question 10.10. (TCO G) The change agent image of “interpreter” will most likely use which of the following key communication skills? (Points : 7)
10. (TCO G) Toxic handlers, as related to change management communication, do the following: (Points : 7)
Question 11.11. (TCO H) A sign that a change is “sustained” could be seen as (Points : 7)
Question 12.12. (TCOs G,H) Review this story and pick the best answer based on your understanding of change management practices:
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HRM 587 Final Exam - Latest 2015
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HRM 586 Week 8 Final Exam Devry - All 3 Sets
HRM 586 Week 8 Final Exam Devry - All 3 Sets
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SET 1
1. (TCO A) You are the new leader of the local union at your company. There are many new employees who have joined the union in the past year, and they have questions about the way union membership works. These new employees are not sure about how to be in the union and still interact with the boss. It seems to some of them that in their non-union jobs, they would just say and do what it took to get their questions answered, and they did not see much difference between themselves and the boss. Others want to run to the union steward every time the boss says something they don t like. The questions involve management rights and employee rights. Your job is to develop a summary sheet which lists the content for a union meeting. Your summary should include the basics of how unions operate and specifics on management rights and employee rights in the union environment. (Points : 34)
2. (TCO B) There are a number of social, economic, and business factors that are either helping or slowing down the development of the union movement. Describe the changes in the political climate that have helped or hindered growth of unions. Identify key legislation that has changed the way in which unions or companies operate in a union setting. (Points : 34)
3. (TCO C) Labor Management relations have been affected by political and legal forces since the mid 1900s. Describe laws that are relevant to negotiations. Which laws favor employers, and which favor unions? Close out with a discussion of the importance of these laws within the scope of the negotiating teams. (Points : 34)
4. (TCO D) Describe the differences of operations between the local unions and national unions. How are each involved in helping union employees? Describe the interactions between employees and representatives at both levels. (Points : 34)
5. (TCO E) The AFL-CIO and its leaders from the past help define the labor movement in the U.S. and help define where the union movement is today. How have the AFL-CIO (federation) national and local unions been involved politically? What impact has this had on unions and legislation passed? (Points : 34)
6. (TCO I) When you examine a negotiated agreement, you will find a variety of issues that can be put into the category of wages or economic concerns. However, the contract is not limited to these issues. There are a variety of issues that go beyond economic concerns, such as the union obligations. It is not just that management is required to perform a certain way according to the requirements of the contract. It is often felt by management that they are giving up everything in order to live by the contract. From a management point of view, the union has taken control without obligation through the function of the contract. (a) Evaluate the obligations that the union might have under the contract in terms of what they mean to the functioning of the union and management. (b) Lay out a plan to help management implement its options if the union does not meet its obligations. (Points : 34)
7. (TCO G) Two industries (Industry X and Industry Y) are run by labor unions. Even though the unions overseeing these industries are considered honest and conscientious, we have seen a large disparity in pay between the industries. In fact, the wages in Industry X are now three times the rate as those of Industry Y. What factors account for the differences in these two industries? (Points : 34)
8. (TCO F) The centerpiece of almost every negotiation is the issue of wages. The topic has become complex and is typically the catalyst for a strike. Of course, the topic of wages is multidimensional. It's not just the salary that union member are making that impacts the profitability of the organization or the cost of products and services on the market. There are other costs that go into making up the total reward paid to any employee, including the union worker. It is this bigger picture of labor costs that concerns management during negotiations. While the union is focusing on what they can get in terms of total income to the union member, management is looking at the impact of these cost on the total business picture. (a) Compare the methods available for the adjustment of wages during the effective period of the labor agreement. Make this comparison in light of the organization in which you currently work or recently worked. (b) From a management perspective, defend what you would judge to be the most desirable arrangement for your organization. Be sure to include other factors around the wage issue that might impact your decision. (Points : 38)
9. (TCO H) If the collective bargaining process is to be successful, it is important that both sides come prepared to bargain. This means that both management and labor must make plans and develop a strategy before they even look across the table at the other party. It is often this preparation that determines to what extent one side gets its way more than the other side. It is impossible to walk into negotiations without knowing the costs that are potentially involved in the new contract arrangement. Clearly the union is well-prepared with their wish list and with as many facts and figures as they can find to bolster their position. Management does much the same thing to trade off items on the table. (a) Select what you consider to be the key pre-negotiation preparation steps that can be taken by the union. (b) Select what you consider to be the key pre-negotiation preparation steps that can be taken by management. (c) Compare and contrast the historical elements that help us understand the current structure of the union. (Points : 34)
SET 2
1. (TCO A) You are the new leader of the local union at your company. There are many new employees who have joined the union in the past year, and they have questions about the way union membership works. These new employees are not sure about how to be in the union and still interact with the boss. It seems to some of them that in their non-union jobs, they would just say and do what it took to get their questions answered, and they did not see much difference between themselves and the boss. Others want to run to the union steward every time the boss says something they don t like. The questions involve management rights and employee rights. Your job is to develop a summary sheet which lists the content for a union meeting. Your summary should include the basics of how unions operate and specifics on management rights and employee rights in the union environment. (Points : 34)
2. (TCO B) The development of unions in the U.S. has a dynamic and complex history. Despite the growth and power that unions enjoyed in the past, today they are on the decline. Unions are working in various ways to improve their status and membership levels in the U.S. There are a number of social, economic, and business factors that are either helping or slowing down the development of the union movement. (a) Compile the various statistical, historical, economic, and social factors that have led to the decline of unions. (b) Devise a plan to help unions reverse these trends and potentially turn back to a growth pattern. (Points : 34)
3. (TCO C) Contract negotiations will typically reflect the current status of the economy, political/legal concerns, social factors impacting society in general, and other concerns held by management and labor. The issues can become complex, with each side presenting their view of what has changed in the economy, as well as their own needs for changes to wages and benefits, etc. The proof that is brought to the bargaining table supports either management's perspective or that of the union. Play the role of a consultant to management. (a) Summarize for the management team the economic, political/legal, social, and other factors that you believe the union will integrate into their negotiations package. (b) Devise a counter proposal that management can bring to the table. (Points : 34)
4. (TCO D) When management and labor interact during negotiations, during a grievance, or just on a daily work basis, their relationship is largely defined by a variety of federal and state laws. These laws can be seen as helping, or they can be considered a hindrance to labor or management as they try to reach their goals. Both sides have their point of view. In the past, the laws were created to help the unions organize and members to join a union. Later, the laws helped management deal with the union. The labor laws of this country have helped to bring some balance to the labor and management relationship. Consider the major labor legislation passed over the years. (a) Explain how key components of the labor laws impact the union/management relationship today. (b) In your explanation, describe how both management and labor benefit from these key provisions. (Points : 34)
5. (TCO E) Describe the differences between the AFL-CIO and "Change to Win" federations. How are these organizations competing for the same employees? (Points : 34)
6. (TCO I) The typical labor agreement includes disciplinary procedures that are advantageous to both managers and the union and union workers. Describe the disciplinary procedures and outline the sections that may be advantageous to employees versus those that are advantageous to management. Contrast your findings with a non-union environment. Describe the effectiveness of each approach. (Points : 34)
7. (TCO G) Two industries (Industry X and Industry Y) are run by labor unions. Even though the unions overseeing these industries are considered honest and conscientious, we have seen a large disparity in pay between the industries. In fact, the wages in Industry X are now three times the rate as those of Industry Y. What factors account for the differences in these two industries? (Points : 34)
8. (TCO F) Wage issues are often the catalyst for a strike. While the union is focusing on what they can get in terms of total income to the union member, management is looking at the impact of these costs on the total business picture. From a management perspective, defend what you would judge to be the most desirable arrangement for your organization. Consider the ability-to-pay approach and the comparative approach. Be sure to include other factors around the wage issue that might impact your decision. (Points : 38)
9. (TCO H) Your boss is new to the union environment and your organization is three weeks into a grievance for discharging an employee without just cause. Your role is to prepare your boss for the grievance process. Outline a typical grievance/arbitration procedure and evaluate the impact of that procedure on your organization. (Points : 34)
SET 3
. (TCO A) How do public-sector employees’ rights and interests differ from those of private-sector employees? (Points : 23)
2. (TCO A) People have tended to join unions for reasons that would appear to be, from their own viewpoints, extremely logical. Discuss the validity of this statement. (Points : 23)
3. (TCO C) What impact did the Great Depression have on the U.S. labor movement? (Points : 23)
4. (TCO E) The AFL-CIO and its leaders from the past help define the labor movement in the United States and help define where the union movement is today. How have the AFL-CIO (federation) national and local unions been involved politically? What impact has this had on unions and legislation passed? (Points : 23)
5. (TCO F) Wage issues are often the catalyst for a strike. Although the union is focusing on what it can get in terms of total income to the union member, management is looking at the impact of these costs on the total business picture. From a management perspective, defend what you would judge to be the most desirable arrangement for your organization. Consider the ability-to-pay approach and the comparative approach. Be sure to include other factors around the wage issue that might impact your decision. (Points : 23)
6. (TCO D) The increasing sophistication and enlightenment of modern top business executives in dealing with their subordinates has led to a state of affairs wherein managements today are more democratic than unions. Do you agree? Why or why not? (Points : 23)
7. (TCO G) If there had been no labor unions in this country in the past 30 years or so, the growth of employee benefits would perhaps have been only a small fraction of what it has actually been. Discuss. (Points : 23)
8. (TCO H) Ultimately, the role of an arbitrator in a grievance case is to decide the case. Describe how factors such as past practice, fairness, and ethics affect an arbitrator's decision in the case. Further, explain how arbitrators could be seen as scapegoats for the case. (Points : 23)
9. (TCO I) What are the pros and cons of state right-to-work laws? (Points : 26)
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HRM 531 Final Exam – New 2014
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1. When conduction a performance feedback discussion, active listening requires:
• verbal communications only
• summarizing what was said and what was agreed to
• interruptions to get your point across
• summarizing your key points.
2. Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information
. • predict
• abandon
• assign
• accept.
3. In _____, workers have been fired for refusing to quit smoking, for living with someone without being married, drinking a competitor’s product, motorcycling, and other legal activities outside of work.
• constructive discharge
• invasion of privacy
• defamation
• lifestyle discrimination.
4. In determining the competitiveness of benefits, senior management tends to focus mainly on
• security
• cost
• worth
• value.
5. When companies discover they can communicate better with their customers through employees who are similar to their customers, those companies then realize they have increased their _____ diversity.
• secondary
• internal
• primary
• external.
6. Properly designed incentive programs work because they are based on two well-accepted psychological principles: (1) increased motivation improves performance and (2) \
• control-based compensation
• recognition is a major factor in motivation
• the Rucker plan
• the Scanlon plan
7. To avoid legal difficulties related to performance appraisals and enhance credibility in court, employers should
• present only the manager’s perspective
• have friends testify
• present only the employee’s perspective
• document appraisal ratings and reason for termination.
8. Employee demotions usually involve.
• a decrease in status and privilege but no loss of opportunity or pay
• a cut in pay, status, privilege, or opportunity
• an increase in pay and more responsibility
• a reduction in pay but no loss of opportunity, status, or privilege.
9. If objective performance data are available, which of the following is the best strategy to use?
• BARS
• work planning and review
• summated rating scales
• MBO.
10 _____ implies that appraisal systems are easy for managers and employees to understand and use.
• Sensitivity
• Acceptability
• Practicality
• Reliability.
11 _____ analysis is the level of analysis that focuses on employees specifically.
• Operations
• Individual
• Environmental
• Employee.
12 Hard quotas
• systematically favor women and minorities in hiring and promotion decisions
• are a commitment to treat all races and sexes equally in all decisions about hiring, promotion, and pay
• represent a mandate to hire or promote specific numbers or proportions of women or minority group members
• are a concerted effort by the organization to actively expand the pool of applicants so that no one is excluded because of past or present discrimination.
13 This made extensive changes to the Employee Retirement Income Security Act (ERISA) of 1974 that governs employer-sponsored, qualified (for tax deferral) retirement-benefit plans.
• Employer Cost Shifting laws
• The Pension Protection Act (PPA) of 2006
• Short-Term Disability laws
• Short-Term Severance Pay laws.
14.Training that results in ______ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance.
• applicability of training
• simulation of training
• negative transfer of training
• reinforcement of training.
15 ____________ is the biggest hurdle to overcome in a pay-for-performance plan.
• Inflation
• Merit-pay increases
• Salary cap performance level
• Compensation equation
16 _____ proceeds from an oral warning to a written warning to a suspension to dismissal.
• Procedural justice
• Due process
• Positive discipline
• Progressive discipline
17 Which is not a quality of Generation Y?
• A blurring of the lines between work and leisure time while on the job
• The constant need for stimulation/entertainment
• Short attention spans
• Inability to handle numerous projects
18 A _____ occurs when parties are unable to move further toward settlement.
• mediation
• lockout
• bargaining impasse
• grievance
19 Which question should not be important in evaluating the value of training?
• Was the cost of training within the budget?
• Did change occur?
• Is the change due to training?
• Is the change positive related to organizational goals?
20.If employers fail to check closely enough on a prospective employee who then commits a crime in the course of performing his or her job duties, they can be held liable for
• loss of consortium
• hostile environment
• negligent hiring
• quid pro quo
21 What can affirmative action assist organizations in achieving that diversity initiatives cannot?
• Maximizing creativity
• Increased productivity
• Correcting specific problems of the past
• Maximizing workforce commitment
22 ___________ is the process where managers provide feedback to the employees regarding their past and present job performance proficiency, as well as a basis for improving performance in the future.
• Recruiting
• Performance management
• Placement
• Selection
23. Which of the following is a distinctive feature of the U.S. system compared with other countries?
• Wages set by arbitration councils
• Low union dues and small union staffs
• All agreements are of unlimited duration
• Exclusive representation
24. What is our country’s income maintenance program?
• COBRA (1985)
• ERISA (1974)
• Social Security
• PPA (2006), 401(k)
25. For organizations, _________ is an indirect cost associated with downsizing.
• an increase in the unemployment tax rate.
• severance pay
• outplacement
• administrative processing .
26 Title VII of the _____________ states that top executives in companies receiving government support can retract bonuses, retention awards, or incentives paid to the top five senior executive officers or the next 20 most highly compensated employees based on corporate information that is later found to be inaccurate.
• Sarbanes–Oxley Act (2002)
• Pay for Performance Act (2009)
• American Recovery and Reinvestment Act (2009)
• Equal Pay Act (1963)
27 Mary arrives at her new job. Before she can begin actually doing the work, she must complete a series of activities including role playing and virtual reality interactions. What type of training method does Mary’s new employer use?
• Simulation
• Organizational development
• Information presentation
• On-the-job training
28. Organizations periodically turn to _________ to meet demands for talent brought about by business growth and a desire for fresh ideas, or to replace employees who leave.
• entry-level employees
• outside labor markets
• former employees
• their subsidiaries.
29 ________________ include everything in a work environment that enhances a worker’s sense of self-respect and esteem by others.
• Social responsibilities
• General business strategies
• Nonfinancial rewards
• Internal pay objectives
30 The Civil Rights Act of 1991 offered what for victims of unintentional discrimination?
• Race-norming
• Adverse impact
• Monetary damages and jury trials
• Affirmative action.
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HOSP 310 Final Exam – DeVry
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HIST 410 Final Exam - DeVry
HIST 410 Final Exam - DeVry
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FIN 571 Final Exam 30/30
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1.Which of the following is considered a hybrid organizational form?
2.Which of the following is a principal within the agency relationship?
3.Which of the following presents a summary of the changes in a firm’s balance sheet from the beginning of an accounting period to the end of that accounting period?
4.Teakap, Inc., has current assets of $ 1,456,312 and total assets of $4,812,369 for the year ending September 30, 2006. It also has current liabilities of $1,041,012, common equity of $1,500,000, and retained earnings of $1,468,347. How much long-term debt does the firm have?
5.Gateway Corp. has an inventory turnover ratio of 5.6. What is the firm’s days’s sales in inventory?
6.Your firm has an equity multiplier of 2.47. What is its debt-to-equity ratio?
7.Which of the following is not a method of “benchmarking”?
8.Jack Robbins is saving for a new car. He needs to have $ 21,000 for the car in three years. How much will he have to invest today in an account paying 8 percent annually to achieve his target? (Round to nearest dollar.)
9.Ferris, Inc., has borrowed from their bank at a rate of 8 percent and will repay the loan with interest over the next five years. Their scheduled payments, starting at the end of the year are as follows—$450,000, $560,000, $750,000, $875,000, and $1,000,000. What is the present value of these payments? (Round to the nearest dollar.)
10.Ajax Corp. is expecting the following cash flows—$79,000, $112,000, $164,000, $84,000, and $242,000—over the next five years. If the company’s opportunity cost is 15 percent, what is the present value of these cash flows? (Round to the nearest dollar.)
11.Jayadev Athreya has started on his first job. He plans to start saving for retirement early. He will invest $5,000 at the end of each year for the next 45 years in a fund that will earn a return of 10 percent. How much will Jayadev have at the end of 45 years? (Round to the nearest dollar.)
12.Serox stock was selling for $20 two years ago. The stock sold for $25 one year ago, and it is currently selling for $28. Serox pays a $1.10 dividend per year. What was the rate of return for owning Serox in the most recent year? (Round to the nearest percent.)
13.Regatta, Inc., has six-year bonds outstanding that pay a 8.25 percent coupon rate. Investors buying the bond today can expect to earn a yield to maturity of 6.875 percent. What should the company’s bonds be priced at today? Assume annual coupon payments. (Round to the nearest dollar.)
14.Next year Jenkins Traders will pay a dividend of $3.00. It expects to increase its dividend by $0.25 in each of the following three years. If their required rate of return is 14 percent, what is the present value of their dividends over the next four years?
15.TuleTime Comics is considering a new show that will generate annual cash flows of $100,000 into the infinite future. If the initial outlay for such a production is $1,500,000 and the appropriate discount rate is 6 percent for the cash flows, then what is the profitability index for the project?
16.What decision criteria should managers use in selecting projects when there is not enough capital to invest in all available positive NPV projects?
17.The WACC for a firm is 13.00 percent. You know that the firm’s cost of debt capital is 10 percent and the cost of equity capital is 20%. What proportion of the firm is financed with debt?
18.If a company’s weighted average cost of capital is less than the required return on equity, then the firm:
19.Gangland Water Guns, Inc., is expected to pay a dividend of $2.10 one year from today. If the firm’s growth in dividends is expected to remain at a flat 3 percent forever, then what is the cost of equity capital for Gangland if the price of its common shares is currently $17.50?
20.A firm’s capital structure is the mix of financial securities used to finance its activities and can include all of the following except
21.Dynamo Corp. produces annual cash flows of $150 and is expected to exist forever. The company is currently financed with 75 percent equity and 25 percent debt. Your analysis tells you that the appropriate discount rates are 10 percent for the cash flows, and 7 percent for the debt. You currently own 10 percent of the stock.
If Dynamo wishes to change its capital structure from 75 percent to 60 percent equity and use the debt proceeds to pay a special dividend to shareholders, how much debt should they issue?
22.Turnbull Corp. had an EBIT of $247 million in the last fiscal year. Its depreciation and amortization expenses amounted to $84 million. The firm has 135 million shares outstanding and a share price of $12.80. A competing firm that is very similar to Turnbull has an enterprise value/EBITDA multiple of 5.40.
What is the enterprise value of Turnbull Corp.? Round to the nearest million dollars.
23.Jockey Company has total assets worth $4,417,665. At year-end it will have net income of $2,771,342 and pay out 60 percent as dividends. If the firm wants no external financing, what is the growth rate it can support?
24.Which of the following cannot be engaged in managing the business?
25.Which of the following does maximizing shareholder wealth not usually account for?
26.The strategic plan does NOT identify
27.Firms that achieve higher growth rates without seeking external financing
28. Drekker, Inc., has revenues of $312,766, costs of $220,222, interest payment of $31,477, and a tax rate of 34 percent. It paid dividends of $34,125 to shareholders. Find the firm’s dividend payout ratio and retention ratio.
29.The cash conversion cycle
30.You are provided the following working capital information for the Ridge Company:
Ridge Company
Account$
Inventory$12,890
Accounts receivable12,800
Accounts payable12,670
Net sales$124,589
Cost of goods sold99,630
Cash conversion cycle: What is the cash conversion cycle for Ridge Company?
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FIN 571 FIN/571 Final Exam - Latest 2014
FIN 571 FIN/571 Final Exam - Latest 2014
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