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[generousparadisestarlight]

This is the worst car dealership in New Jersey. Tricked an old man into overpaying $12,000.00 over list price yes, $12,000.00, not a typo. I asked the general Manager, Rocko, to show me, and add up all the extras I was charged within the contract that brought the car $12,000.00 over list price. I was told I would have to talk to the finance manager. I said that it was the finance manager who took advantage of me in the first place, so, please, I'd like to speak to someone else. With that, the General manager of Hyundai called me "a little sh8t." I kid you not. Right in front of other employees and customers, the General Manager called a costumer a "little sh8t." Not only that, when I first met the finance manager, he told me his name, but it turned out he lied. The name he gave me, and the name I was using during the horrible thieving deal was NOT his real name and I was never corrected. Why would he lead me to believe a fake name? Why? After the dealer prep charge, taxes, interest, the price should have been no more than $3000.00 over list. NOT $12,000.00. This would mean this car was still $9000.00 over list price. After fighting and arguing, the finance manager knowing he had taken advantage of an old man, he offered me $4000.00 to, as he put it "make this go away." Although that was a lie as well, because he said it would take 6 weeks to get the money and I would have to sign a statement at that moment, saying I would not complain to the Better Business Bureau or to corporate Hyundai. I told him, "Give me the money right now, and yes, this would go away." This he would not do. I have to post my reviews here on posts already posted because when I go to Hyundai website to write a review, MY ACCESS IS DENIED. Ok, I was stupid enough to sign without reading the contract, I accept that. Although, when that finance manager got up and left the office to check my credit, he took the contract with him. During that time, I could have read the contract. Don't you think any repeatable finance manager would have actually said to the costumer "Here, while I'm gone, read this contract before signing?" But no, it was a tactic I fell for and now karma will have to do it job. Since this has happened, I have gone to fakebook and other media outlets looking for reviews of Paramus Hyundai, and time and time again, the General Manager and the finance manager and many of the salesmen get very bad reviews. The one and only point is, go to another dealership. My complaints with BBB AND corporate are pending, and I will also contact the state tax folks because if that finance manager is using a fake name, he could be avoiding paying some taxes. 9-13-23...