iamdeveloper

[iamdeveloper]

@rew_yeah Thanks for confirming. Please try clean re-install by uninstalling ID using the Adobe Cleaner tool https://t.co/lhcHzAcYzw and then re-install ID and check if this solves the issue. Thanks! ^RT

[iamdeveloper]

@ssota Hi Vanessa, we're so sorry to hear about the trouble. Please share a few more details like: The version of ID & OS. Is this happening while working on a specific file or multiple files? Does any specific action lead to a crash or its crashing randomly? Thanks! ^RT

[iamdeveloper]

@inquisitioneu Hi Ronan, sorry for the trouble. Is it possible for you to check any other Adobe app having issues with fonts, or it's just InDesign? We'll try our best to help. Thanks! ^HV

[iamdeveloper]

@Jey_Gut Hi Jason, we're so happy you're bringing Lottie files into your XD designs! The best place to suggest new or altered features is our UserVoice forum: https://t.co/dEkgLjtYLy where you can make suggestions and get information directly from our team! Hope this helps ^AS

[iamdeveloper]

RT @iwan_ross: #cookbook #recipes Busy designing a cookbook for my wife. Using @InDesign . What a pleasure! #lovingit https://t.co/wIPoSQg2zU

[iamdeveloper]

@emily_wherever Hi there, we are sorry for the inconvenience caused. I will share your feedback with our Product team. Meanwhile, you can upvote this request (https://t.co/wympsqr2JV). This way, you will get all updates related to this feature, and other users can also upvote. ^AKS

[iamdeveloper]

@chriscousins I would also request if you could take a moment to share this issue on our UserVoice page (https://t.co/RBNodE6QbH). This way, you will keep getting all the updates related to this feature, and other users can also upvote. Thanks! ^AKS (2/2)

[iamdeveloper]

@chriscousins Sorry to hear about the trouble this issue has caused. We fixed this issue in the v16.2.1 release, but it has resurfaced again. While we are fixing this issue, I would suggest installing the previous version as a workaround. ^AKS (1/2)

[iamdeveloper]

@SofiGrimblat While submitting the crash report make sure you add your email address. Once done, please share the email address with us via DM. This will help us find the crash report and we can assist you accordingly. Thanks! ^AKS (2/2)

[iamdeveloper]

@SofiGrimblat Thanks for sharing the details. I would request you to send us your crash logs so we can investigate? Share crash logs by following the steps shared on these help articles: (https://t.co/8PbpHXBRR9) (https://t.co/RnEb79F3B1). ^AKS (1/2)

[iamdeveloper]

@SofiGrimblat Hi there, sorry about the crashing! I know that's really frustrating. Which Operating System is this? Also, please confirm are you using the v16.3.2 of InDesign? Does it seem to crash at random or after a particular action? We are here to help, just need more info. Thanks! ^SB

[iamdeveloper]

@RFontcuB Also, you may try the steps mentioned in this help article (https://t.co/3wdAPzcaCm) and let us know how it goes. Thanks! ^AKS (2/2)

[iamdeveloper]

@RFontcuB Hi there, sorry about the trouble. I understand your frustration! Could you please share some more details like: • Exact OS and version of InDesign • Does it happen after every update and every time you launch the InDesign? ^AKS (1/2)

[iamdeveloper]

@mccleskey_matt Really sorry about the crash, Matthew. Do you see any error message or crash report? What makes it crash? Please share more details. We're here to help. Thanks. ^NK

[iamdeveloper]

@StevenZurita @AdobeCare

[iamdeveloper]

@JaredSales Very cool, @jaredsales! Feel free to drop it into the #MotionMonday thread to be in the running for a prize! Find it here:https://t.co/YThHZPOuqg

[iamdeveloper]

@FascinatingFra1 Really into these groovy vibes. Thanks for sharing ✌️ ^DS