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Technology and the Future of Logistics
It seems every day there is new technology that takes center stage. Technology is constantly evolving and making our everyday lives easier. The logistics industry is no exception to this evolution. Technology in logistics has vastly changed throughout the past twenty years; even technology from 5 years ago greatly differs from today’s advances.
One major advance in logistics technology was the advances in shipment tracking systems. In the past, customers booked shipments, received an approximate delivery date and then were left in the dark. The only way to get an update was, if they decided to make a phone call. Today, internet and software advances allow customers access to shipping and tracking systems 24/7. Not only does this enhance the user experience, but it saves time and money for the company as well. Intellect Technology’s systems are designed with highest level of automation and reducing the manual intervention/errors and increasing the productivity significantly.
Another key technology that has had a positive effect on the logistics industry was the enhancement in GPS technology. Long gone are the days of printed out directions from road maps. Today, nearly everyone uses GPS, whether through their cellphones or built-in on their vehicles. The accuracy of these devices has drastically improved throughout the years, not only helping frustrated, lost drivers but also improving the supply chain. The advanced accuracy of GPS allows for increased productivity and satisfied customers, by tracking the locations of the cargo at all times.
The next advance in technology is the power of social media on logistics. It would be hard to find someone who does not check some sort of social media platform every day. The power of social media is optimizing the logistics industry and its operations as a whole. These platforms are becoming the easiest and most efficient way for companies to communicate with customers, convey industry news, and respond to customers quickly or to post urgent information.
According to studies, 59% of Americans who have a social media account agree that customer service through social media has made it easier have concerns resolved or questions answered. Intellect Technologies uses the power of social media to relay information or industry news through various social media platforms: Twitter, LinkedIn, Facebook, Instagram and YouTube.
Intellect Technologies offers many stand-alone software solutions, all cloud-based platforms, API/EDI enabled. Contact us today to receive one on one consultation!
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Accommodating to the Ever Changing Market Conditions
The past 18 months have been ones of chaos, uncertainty and constantly changing market conditions for the world of logistics. With companies being very busy, battling rising costs, and the lack of equipment, no task has come easy. Among all these challenges, the Covid-19 pandemic has also been a challenge for all companies, not only companies involved in supply chains. With all this turbulence disrupting supply chains globally, finding the right operating system is crucial to make business run smoothly.
To begin with, the worldwide production shutdowns in the first quarter of 2020 due to the coronavirus pandemic resulted in an overall reduction in transportation capacities. This disruption has made its way into the 3rd quarter of 2021. This has led to a decrease in the flow of goods and ultimately the lack of equipment required moving these goods. As a result, thousands of empty containers have piled up in ports and terminals, while exporters have not had sufficient empty containers available for their shipments. These volatile changes led to a rise in costs for supply chains everywhere. Surcharges in the thousands of USD per container are being levied in some markets, which are affecting the supply chain at every level. The costs of containers were going up as a result of there being a low supply of empty containers available to be used.
Along with all of this, companies were also battling remote work and how to make sure their employees could be as productive from home as they were in the office. Companies needed to battle these high rates and low availability with no end in sight. Operations personnel were being overworked and market conditions were volatile; therefore companies were reluctant to hire additional staff. Companies had to do a lot of work with not as many resources and while trying their best to get the best rate possible. Many operating systems out there are not easily accessible remotely, but all of Intellect Technologies suite of software can be accessed from anywhere in the world with no need of a download or VPN. Having an operating system which is web based is key to having employees being able to work remotely.
One key feature that can help companies manage these volatile market conditions is an operating system that is tailored to every need. With an operating system that is fit to every need, companies are able to be more productive with fewer personnel, therefore being more profitable. Due to Intellect Technologies operating systems being so flexible, yet so similar from screen to screen, since ocean rates are so high, companies can easily move air freight personnel over, seamlessly, into the ocean department to help out and vice versa. Intellect Technologies is willing to accommodate every need. Every logistics company does not operate the same, so they should all not use the same systems which cannot be configured or customized.
Intellect Technologies offers many stand-alone software solutions, all cloud-based platforms, API/EDI enabled. Contact us today to receive one on one consultation!
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