iycfww - Tumblr blog

iycfww · 9 days ago

Text

Hey! I’m Richie, your cheerful Virtual Agent at your service.

Is there anything you need help with today?

I use Printify as my only POD provider, and 80% of my main products are phone cases, please suggest how to write shipping policy.

Thank you for sharing that most of your products are phone cases and you use Printify as your POD provider. Here’s a sample shipping policy you can use for your store, based on the shipping rates and timelines from Printify’s main phone case providers:Shipping Policy Example for Phone Cases:

Orders are fulfilled and shipped by Printify’s trusted partners.

Estimated processing time: 2–5 business days before shipment.

Shipping times and rates vary by destination and provider:

USA: 2–5 business days, shipping rates typically range from $4.79 to $5.19 for the first item, with additional items costing $1.49 to $1.50 each.

Canada: 10–30 business days, rates from $8.00 to $8.99 for the first item, additional items $1.00 to $1.09.

Rest of the World/International: 10–30 business days, rates from $8.00 to $17.19 for the first item, additional items $1.00 to $2.89.

Shipping to Alaska, Hawaii, Puerto Rico, and US territories may take an extra 7–12 business days.

All shipments include tracking.

You can adjust the wording to fit your brand’s voice, but this covers the key details your customers will want to know. Would you like help customizing this further for your store or adding more details?

Thank you so much.

You're very welcome! If you need any more help with your store or have other questions, just let me know. Wishing you lots of success with your phone case business!

how about stickers and tote bags (the rest 20%)

Great question! Here’s how you can include stickers and tote bags in your shipping policy, based on Printify’s main providers:Stickers:

Processing time: Usually 2–5 business days before shipment.

Shipping times and rates vary by provider and destination:

USA: 5–7 business days, rates from $4.79 to $12.69 for the first item, with additional items as low as $0.05 to $0.19 each (depending on provider).

Europe/UK: 5–15 business days, rates from $6.49 to $7.39 for the first item, additional items $0.05 each.

International: 10–30 business days, rates from $11.59 to $22.99 for the first item, additional items $0.05 to $0.59 each.

Tracking is included for all shipments.

Tote Bags:

Processing time: Usually 2–5 business days before shipment.

Shipping times and rates:

USA: 2–8 business days, rates from $4.29 to $4.75 for the first item, additional items $2.09 to $2.40 each.

Canada: 10–30 business days, rates from $9.39 for the first item, additional items $4.39 each.

Europe/UK: 2–15 business days, rates from $3.49 to $7.79 for the first item, additional items $1.99 to $2.99 each.

International: 10–30 business days, rates from $10.00 to $11.39 for the first item, additional items $3.99 to $4.00 each.

Tracking is included for all shipments.

You can add these details to your policy, or summarize them for your customers. Would you like a sample shipping policy text that combines phone cases, stickers, and tote bags all together?

Thank you.

You're very welcome! If you ever need more help with your shipping policy or anything else for your store, just let me know. Wishing you all the best with your business!

Is delivery time including production?

Thanks for asking about delivery times! With Printify, the delivery time shown to customers usually refers to the shipping time only and does not include the production (fulfillment) time. Production time is the period it takes to make your product after the order is placed, and it typically takes 2–7 business days, depending on the product and provider. Once production is complete, the shipping time begins, which varies by destination and shipping method.However, there is an exception: if you use Printify Express Delivery (available for select products and locations in the US), the 2–3 business day timeframe includes both production and shipping. For all other shipping methods (Standard, Economy, Priority), production and shipping times are separate.If you’d like, I can help you phrase this clearly for your shipping policy so your customers know what to expect. Would you like a sample explanation for your store?

please rewrite it all again because I will set up Printify running all the processes from the beginning to finish.

Absolutely, I can help you with a clear shipping policy that covers your full process with Printify, from order placement to delivery, for phone cases, stickers, and tote bags. Here’s a sample you can use or adapt for your store:Shipping Policy

All products are made to order and fulfilled by Printify’s trusted print partners.

Order Processing (Production) Time:

Most orders are produced within 2–7 business days after you place your order. This is the time needed to create your custom product before it ships.

Shipping Time:

Once your order is produced, it is shipped to your address. Shipping times depend on the product type, destination, and shipping method selected.

Estimated Shipping Times & Rates:

Phone Cases:

USA: 2–5 business days, $4.79–$5.19 for the first item, $1.49–$1.50 for each additional item

Canada: 10–30 business days, $8.00–$8.99 for the first item, $1.00–$1.09 for each additional item

International: 10–30 business days, $8.00–$17.19 for the first item, $1.00–$2.89 for each additional item

Stickers:

USA: 5–7 business days, $4.79–$12.69 for the first item, $0.05–$0.19 for each additional item

Europe/UK: 5–15 business days, $6.49–$7.39 for the first item, $0.05 for each additional item

International: 10–30 business days, $11.59–$22.99 for the first item, $0.05–$0.59 for each additional item

Tote Bags:

USA: 2–8 business days, $4.29–$4.75 for the first item, $2.09–$2.40 for each additional item

Canada: 10–30 business days, $9.39 for the first item, $4.39 for each additional item

Europe/UK: 2–15 business days, $3.49–$7.79 for the first item, $1.99–$2.99 for each additional item

International: 10–30 business days, $10.00–$11.39 for the first item, $3.99–$4.00 for each additional item

Special Note: Shipping to Alaska, Hawaii, Puerto Rico, and US territories may take an extra 7–12 business days.

All shipments include tracking.

How Delivery Works:

The total delivery time is the sum of production time (2–7 business days) plus shipping time (varies by destination and product).

For select products shipped within the US, Printify Express Delivery is available, which delivers in 2–3 business days (including both production and shipping).

You can adjust this policy to match your brand’s tone or add more details as needed. Would you like help customizing this further or adding any other information?

Thank you. The reasons why I ask is because I am considering to set "Aumaticcally" running all the processes after customers clicking purchasing from my website, then everythng will be handled by Printify.

Thank you for explaining your goal! If you want everything to run automatically after a customer places an order on your website, Printify can absolutely handle the full process for you. Here’s how it works:

When a customer makes a purchase, the order is automatically sent to Printify.

Printify’s print partners handle production (usually 2–7 business days).

Once production is complete, the order is shipped directly to your customer, and tracking information is provided.

You don’t need to manually intervene—Printify manages fulfillment and shipping from start to finish.

If you’re using a platform like Shopify, WooCommerce, or another supported integration, this process is seamless and fully automated. Just make sure your products are set up correctly in Printify and your store integration is active.Would you like guidance on setting up your store for full automation, or do you have questions about any specific step in the process?

I use Shopify.

Thanks for letting me know you use Shopify! With Printify and Shopify, you can set up your store so that everything runs automatically after a customer places an order. Here’s how the process works:

When a customer purchases a product from your Shopify store, the order is automatically imported into Printify.

Printify’s print partners handle the production, which usually takes 2–7 business days.

Once the product is ready, Printify ships it directly to your customer. Tracking information is automatically updated in Shopify and sent to your customer.

You don’t need to manually approve or fulfill orders unless you want to—this can all be set to run on autopilot.

How to ensure full automation:

Make sure your Shopify store is connected to Printify.

In your Printify account, check your order approval settings. By default, orders are imported automatically and sent to production based on your chosen settings. You can adjust these settings to send orders to production immediately after payment, or set a delay if you want to review them first.

Avoid pressing the “Request fulfillment” button in Shopify, as orders are already imported automatically to Printify.

If you want, I can walk you through how to check or adjust your order approval settings in Printify, or help with any other setup details. Would you like step-by-step guidance on this?

Already connected.

Great, since your Shopify store is already connected to Printify, you’re set up for a fully automated workflow. Here’s what happens next:

When a customer places an order on your Shopify store, the order is automatically imported into Printify.

Printify’s print partners handle production (usually 2–7 business days).

Once production is complete, the order is shipped directly to your customer, and tracking information is automatically updated in Shopify and sent to your customer.

You don’t need to manually approve or fulfill orders unless you want to. You can adjust your order approval settings in Printify if you’d like orders to go to production immediately after payment, or set a delay if you want to review them first.

Just make sure your order approval settings in Printify match your preference for automation. If you want everything to run without manual steps, set orders to be sent to production automatically after payment.If you’d like, I can walk you through how to check or adjust these settings, or help with any other part of your setup. Would you like step-by-step instructions for reviewing your order approval settings?

I am now at the stage of setting my Shopify store. Almost finish. I am planning to open my online shop on this Friday.

That’s exciting—congratulations on getting so close to launching your Shopify store! Since you’re almost ready to open and already have Printify connected, you’re in a great position for a smooth, automated workflow. Here’s a quick checklist to help you make sure everything is set for your launch:

Product Listings: Double-check that all your products (phone cases, stickers, tote bags) are published from Printify to Shopify and look just how you want them in your store.

Order Approval Settings: In your Printify account, review your order approval settings to ensure orders are sent to production automatically after payment (for full automation).

Shipping Policy: Make sure your shipping policy is clear for your customers, explaining production time (2–7 business days) plus shipping time, and that tracking will be provided.

Test Order: Consider placing a test order to see the full process from your customer’s perspective and confirm everything works as expected.

Store Details: Check your store’s branding, payment methods, and any legal pages (like privacy policy and terms of service) are in place.

If you’d like, I can walk you through any of these steps or help you with a final checklist before launch. Would you like more detailed guidance on any specific part of your setup before you go live?

I will do testing a tote bag in a couple days, after finish setting my store.

That sounds like a great plan! Testing a tote bag order is a smart way to make sure everything—from product setup to fulfillment and delivery—works smoothly before your official launch. When you place your test order, you’ll be able to see the full process: how the order is imported into Printify, how production and shipping are handled, and how tracking information is updated in Shopify.If you notice anything you’d like to adjust (like product details, shipping settings, or notifications), you’ll have time to make changes before your store goes live. If you need any tips on what to look for during your test order, or if you have questions about the process, just let me know. I’m here to help you make your launch as smooth as possible!Would you like a quick checklist of what to review during your test order, or do you have any other questions as you get ready to open your shop?

yes, I need a quick checklist.

Absolutely, here’s a quick checklist to help you review your tote bag test order and make sure your Shopify + Printify setup is working perfectly before launch:

Product Listing:

Confirm the tote bag appears correctly in your Shopify store (images, description, price, and variants).

2. Order Placement:

Place a test order as a customer would. Use your real shipping address to see the full process.

3. Order Import:

Check that the order is automatically imported into your Printify account.

4. Order Status:

Watch for the order to move from “On hold” (if you have a delay set) to “In production” in Printify.

5. Production Time:

Note the estimated production time (usually 2–7 business days).

6. Shipping Notification:

Once shipped, confirm that tracking information is updated in both Printify and Shopify, and that you receive a shipping confirmation email.

7. Delivery:

Track the package to ensure it arrives as expected and in good condition.

8. Product Quality:

Review the tote bag’s print quality, material, and packaging.

9. Customer Experience:

Check all customer-facing emails and notifications for clarity and accuracy.

10. Store Settings:

Make any needed adjustments to product details, shipping policy, or notifications based on your experience.

This checklist will help you spot any issues and make improvements before your grand opening. If you want more details on any step or need help troubleshooting, just let me know!

Thank you.

You're very welcome! If you have any more questions or need help as you get ready to launch your store, just reach out. Wishing you a smooth launch and lots of success with your new shop!

How about tracking orders?

Great question! With Printify and Shopify, order tracking is handled automatically for you and your customers. Here’s how it works:

Once an order is shipped by the Printify print provider, Printify automatically updates the tracking information in your Shopify store (as long as your products were published from Printify and the integration settings are correct).

Shopify then sends the tracking number and shipping updates directly to your customer via email.

You and your customer can both view the order status and tracking details in your Shopify admin and in the customer’s order confirmation email.

A few things to keep in mind:

If the tracking number does not appear in Shopify, it’s usually due to a mismatch in product SKUs or fulfillment settings. Make sure the “Inventory will be stocked at” setting for each product variant is set to Printify in your Shopify admin. This allows Printify to sync tracking updates automatically.

If you ever need to check tracking manually, you can always view it in your Printify Orders page and share it with your customer if needed.

This setup ensures your customers always have access to real-time tracking, and you don’t have to manage it manually. Would you like step-by-step instructions on checking or adjusting your Shopify product settings to make sure tracking syncs perfectly?

I do not change anything when creating a design and publishing to Shopify. It should be no problem.

You’re absolutely right! If you haven’t changed any settings when creating your designs and publishing them from Printify to Shopify, tracking should sync automatically without any issues. Here’s what you can expect:

When an order is shipped, Printify will automatically update the tracking information in your Shopify store.

Shopify will then send the tracking number and shipping updates directly to your customer.

Both you and your customer can view the order status and tracking details in Shopify and in the order confirmation emails.

As long as you publish products directly from Printify and don’t manually adjust fulfillment or inventory settings in Shopify, everything should work smoothly. If you ever notice tracking not syncing, it’s usually due to changes in product SKUs or fulfillment settings, but with your current setup, you shouldn’t run into that problem.If you want to double-check or have any other questions about tracking or order management, just let me know!

Thank you.

You're very welcome! If you have any more questions or need help as you continue building your store, just reach out. Wishing you a smooth launch and lots of success with your business!

I should know this when I place a sample order.

Absolutely! When you place a sample order through your Shopify store (or directly in Printify), you’ll experience the same process as your customers:

After you place the order, Printify will handle production and fulfillment.

Once the order is shipped, Printify will automatically update the tracking information in your Shopify store.

You’ll receive a shipping confirmation email from Shopify with the tracking number, and you can also view tracking details in your Shopify admin and in your Printify Orders page.

This lets you see exactly how tracking works from both the store owner and customer perspective. It’s a great way to confirm that everything is syncing and that your customers will have a smooth experience. If you notice anything you’d like to adjust during your sample order, you’ll have time to make changes before your official launch.If you have any questions while placing your sample order or want to know what to look for in the tracking process, just let me know!

0 notes

iycfww · 9 days ago

Text

All products are made to order and fulfilled by Printify’s trusted print partners.

Order Processing (Production) Time:

Most orders are produced within 2–7 business days after you place your order. This is the time needed to create your custom product before it ships.

Shipping Time:

Once your order is produced, it is shipped to your address. Shipping times depend on the product type, destination, and shipping method selected.

Estimated Shipping Times & Rates:

Phone Cases:

USA: 2–5 business days, $4.79–$5.19 for the first item, $1.49–$1.50 for each additional item

Canada: 10–30 business days, $8.00–$8.99 for the first item, $1.00–$1.09 for each additional item

International: 10–30 business days, $8.00–$17.19 for the first item, $1.00–$2.89 for each additional item

Stickers:

USA: 5–7 business days, $4.79–$12.69 for the first item, $0.05–$0.19 for each additional item

Europe/UK: 5–15 business days, $6.49–$7.39 for the first item, $0.05 for each additional item

International: 10–30 business days, $11.59–$22.99 for the first item, $0.05–$0.59 for each additional item

Tote Bags:

USA: 2–8 business days, $4.29–$4.75 for the first item, $2.09–$2.40 for each additional item

Canada: 10–30 business days, $9.39 for the first item, $4.39 for each additional item

Europe/UK: 2–15 business days, $3.49–$7.79 for the first item, $1.99–$2.99 for each additional item

International: 10–30 business days, $10.00–$11.39 for the first item, $3.99–$4.00 for each additional item

Special Note: Shipping to Alaska, Hawaii, Puerto Rico, and US territories may take an extra 7–12 business days.

All shipments include tracking.

How Delivery Works:

The total delivery time is the sum of production time (2–7 business days) plus shipping time (varies by destination and product).

For select products shipped within the US, Printify Express Delivery is available, which delivers in 2–3 business days (including both production and shipping).

You can adjust this policy to match your brand’s tone or add more details as needed. Would you like help customizing this further or adding any other information?can help you with a clear shipping policy that covers your full process with Printify, from order placement to delivery, for phone cases, stickers, and tote bags. Here’s a sample you can use or adapt for your store: Shipping Policy

All products are made to order and fulfilled by Printify’s trusted print partners.

Order Processing (Production) Time:

Most orders are produced within 2–7 business days after you place your order. This is the time needed to create your custom product before it ships.

Shipping Time:

Once your order is produced, it is shipped to your address. Shipping times depend on the product type, destination, and shipping method selected.

Estimated Shipping Times & Rates:

Phone Cases:

USA: 2–5 business days, $4.79–$5.19 for the first item, $1.49–$1.50 for each additional item

Canada: 10–30 business days, $8.00–$8.99 for the first item, $1.00–$1.09 for each additional item

International: 10–30 business days, $8.00–$17.19 for the first item, $1.00–$2.89 for each additional item

Stickers:

USA: 5–7 business days, $4.79–$12.69 for the first item, $0.05–$0.19 for each additional item

Europe/UK: 5–15 business days, $6.49–$7.39 for the first item, $0.05 for each additional item

International: 10–30 business days, $11.59–$22.99 for the first item, $0.05–$0.59 for each additional item

Tote Bags:

USA: 2–8 business days, $4.29–$4.75 for the first item, $2.09–$2.40 for each additional item

Canada: 10–30 business days, $9.39 for the first item, $4.39 for each additional item

Europe/UK: 2–15 business days, $3.49–$7.79 for the first item, $1.99–$2.99 for each additional item

International: 10–30 business days, $10.00–$11.39 for the first item, $3.99–$4.00 for each additional item

Special Note: Shipping to Alaska, Hawaii, Puerto Rico, and US territories may take an extra 7–12 business days.

All shipments include tracking.

How Delivery Works:

The total delivery time is the sum of production time (2–7 business days) plus shipping time (varies by destination and product).

For select products shipped within the US, Printify Express Delivery is available, which delivers in 2–3 business days (including both production and shipping).

You can adjust this policy to match your brand’s tone or add more details as needed. Would you like help customizing this further or adding any other information?

0 notes