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lchenposts-blog · 2 years
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Week 7- Framework Drafts
https://www.figma.com/file/aNzAtr9nINELGf91VkZAAS/UX-Design-Framework-Drafts?node-id=0%3A1
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lchenposts-blog · 2 years
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Week 6- UX Design: User Flow
https://www.figma.com/file/hXlTG2FORwDxfbYHPGwSq8/User-Flow?node-id=0%3A1
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lchenposts-blog · 2 years
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Week 6- UX Design: Site Map
https://www.figma.com/file/1Hxnr0BT4GJoKXH51JCAIA/UX-Design-Site-Map?node-id=0%3A1
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lchenposts-blog · 2 years
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Week 6- UX Design: User’s Journey
https://www.figma.com/file/9FBpGOofpGQ9N6Vv68GnRg/User's-Journey-Map?node-id=0%3A1
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lchenposts-blog · 2 years
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Week 6- UX Design: Personas
https://www.figma.com/file/hxDinOMHtRSWnDXWEkkVT2/Untitled?node-id=0%3A1
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lchenposts-blog · 2 years
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Affinity Map
https://www.figma.com/file/SiXknar9ZPNVPncw9aUbM3/Leroy-Chen-Affinity-Map?node-id=0%3A1
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lchenposts-blog · 2 years
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Week 5- UX Design. How can your design be more accessible?
So originally, my plan is to have a service downloaded, and once it is downloaded the icon will appear on your server. It’ll be on the side of the page. Ready and active. It will work similarly to Grammarly’s fashion. A little green icon is on the side of the page and it is ready to detect grammar errors and it is ready to give suggestions. When it’s green it is good. When it is red it will highlight or underline any keywords and information that is related to scams. However, after reading the “Decolonizing Circles Design” blog, it got me thinking about how can I make it more accessible? I thought my ideas were already accessible enough but then I thought about my times with my old laptop and its random software updates causing my laptop to crash or restart itself without warning. I figured my product won’t be perfect like many others and once in a while, it will need updates and some tweaking to make it better. So a solution to make it more accessible is to give users proper software updates, with the right timing and the option to choose when you can update the software so that the user’s laptop won’t randomly crash or restart itself and go through the same pain I did for months. 
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lchenposts-blog · 2 years
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Week 5- UX Design. Decolonizing Circles Design Blog Review/My Thoughts.
The blog opens up with what the Circle. Coop’s product designer presents their company's idea and they want to create an alternative economic system that is different from the community’s “normal” or the current system that we are so used to by now. The product designer goes on to say that one way to make real changes and make an impact is to be different and rebel against the common ways. The product designer wants to make changes based on their life experiences. Experiences the product designer had to face was when the designer said that back in 2012-2013 when the product designer’s parents ask the product designer to update their computer, Facebook happens to launch their interface update and the product designer thinks it was broken rather than fixed. This was one issue the product designer ran into. While Facebook’s update wasn’t the product designer’s fault, the fault was that the product designer failed to mention and get the father’s consent for the new changes and updates the computer will make. So with the new updates, the father was unfamiliar with the changes and thought the computer was still broken. 
This was one of the problems the product designer faced. Normally, people would accept the new updates and changes and move on without explanation. The product designer doesn’t like that and wants to change that. The second problem the product designer faced was back in 2020, at the height of the pandemic. The product designer is in Germany this time and the designer is with a friend of the designer’s mother. The friend claims to have “lost” Google. The designer explains that in Germany, Google was being shut down, and the friend said, “First Corona, now Google”. What really happened is that  Google implemented a new service update where users have to scroll down to find the “ I Agree ” button so that users can continue access. But the designer said that the truth is scrolling down just to click “I Agree” doesn't always fit the user’s intuitions. 
Those are the two experiences that the designer ran into and felt that they are design failures and they are unfit to help people and the community. But with this new system, the designer plans on making will be for the people. They can choose whether or not they will follow. The product designer discussed this a few times stating “Rules that every community can choose, define, modify and destroy for their autonomy not to be overtaken by any state nor any dominant alternative to it.” And once more when the product designer stated, “ I do not intend to appropriate anybody’s fight”. So this project is meant to be fitting for everyone and it will be fair. 
If the first two times weren’t enough to make the statement, the designer continues to promote that they want to create a product or service or even a life situation that involves people, and once again, although they can’t speak for everyone else they want to include the majority. This really shows how much the product designer and Circles. Coop care for people. And I find this idea very important. Technology, products, and many other services these days are supposed to make our lives easier. More accessible. Not to mention free. But some of these products and services can be very annoying to use and to have and not very helpful. 
I remember I used to own a laptop that randomly crashes or restarts itself while I’m in class, remote or not it’s inconvenient. Another issue is when I’m working on a project or an essay, the laptop would once again restart itself. Leaving me no chance to even have the time to save my work. That’s frustrating and all my work and efforts are gone. Later when my laptop “returns”. It says it was a software update but I had no notice of a new software update. Sometimes I don’t even get one so it’s frustrating when it catches me off guard. I don’t know when to expect the next restart or software update. Sure, I understand the laptop that I owned was a very old model but I feel like this shouldn’t be an “excuse” for its flaws. This is not how products and services should work. Although I am very happy with a new laptop, I shouldn’t have to be forced to buy a new one so that I don’t have to run into those problems. Of course, this is my opinion and this is how I feel about the blog. 
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lchenposts-blog · 2 years
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Week 5- UX Design. Project’s Features.
My plan is to create software or an app that can be downloaded to your technological services. Once downloaded the icon will appear on your server. It’ll be on the side of the page. Ready and active. Kind of, how Grammarly's little green icon is on the side of the page and it is ready to detect grammar errors and it is ready to give suggestions. I want my product to work exactly the same thing. When it’s green it is good. When it is red it will highlight or underline any keywords and information that is related to scams.
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lchenposts-blog · 2 years
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The Interview Experience- The End Result.
Although I feel like I should have composed better interview questions as I had to improvise some questions as I go, however,  I still think I did a good job since I end up sparking more of an interesting conversation and an interesting interview experience overall. For me, it felt more authentic than having to read interview questions that are written and or typed. Most of my interviewee’s answers were about the same but different at the same time since they had different experiences with job searching and job scams experiences. I also learned a lot and connected a lot with my interviewees. It was definitely a fun and new experience even though I knew most of my interviewees by heart. 
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lchenposts-blog · 2 years
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The Interview Experience ( 5 interviewees)- UX Design
Interview 1: Juan Bracetty ( Classmate)
Me: Okay, so there's gonna be a few questions that I would like, if you want to disclose we can. But if you're comfortable giving your name and age then that, you know, that's obviously up to you. Are you? Are you comfortable with doing that?
Bracetty: I'm comfortable with doing that.
Me: All right, great. So can I have your name, please?
Bracetty: My name is Juan Bracetty
Me: And your age?
Bracetty: My age is 27.
Me: All right, great. So I just want to know what is the highest education you have?
Bracetty: My highest education level is sophomore year of college.
Me: Okay. May I  ask what you're studying? So just be specific. If you want to.
Bracetty: Sure. I'm studying digital design.
Me: Digital design. Great. So Have you ever used any job-finding websites such as indeed Glassdoor and so on and so forth?
Bracetty: Yes, I've used Indeed. Glassdoor, monster.
Me: Okay. And how have they like worked out for you?
Bracetty: Indeed, has worked fine. Okay, looking for a job. 
Me: Okay.  
Bracetty: Glassdoor was useful with finding reviews about the company's
Me: Great, great. Are you currently looking for a job? And if so, what are you looking for? Exactly?
Bracetty: No, I'm just a student.
Me: That's okay. That means we can skip. I mean, you don't have to. But I mean, I mean, have you ever looked look for jobs before? In the past? You have right. So have you ever had any difficulties looking for in you know, as you were looking for one?
Bracetty: Sure. I had difficulties with such as my experience level at the job. Okay. Yeah, I saw you that too. Yeah. And just looking for jobs that are that work with my schedule.
Me: Okay, that makes sense. I feel like those are common difficulties. Would you say one of those difficulties will be scams that you run into fraud accounts, you know, things that like, can get you?
Bracetty: I guess I've dealt with a lot of scams. 
Me: Oh, you think okay.
Bracetty: So yeah, but I, but I haven't, but I can kind of call them out or see them. I noticed them when they come up to me. So I don't know that it's a problem. 
Me: Right. So we can skip that and go into question 11. So what gave it away? Then? You know,  since you kind of already answered 10 for me. So like, how do you know there were like, scams?
Bracetty: I guess when the job seems too good to be true. 
Me: Yeah.
Bracetty: When they are asking for your card number anything.
Me: Okay. Are they like the keywords that you're looking for?
Bracetty: Yeah.
Me: Great. Okay. And this is just like you looking for your ID? Are you using any software or apps? Anything that can help detect.
Bracetty: I'm just looking by my eyes.
Me: Okay, great. So what I'm doing is to going around and messing people, you know, they are having problems of scams and fraud and stuff like that, because I would like to create some sort of software app that can detect scams today. And when it comes to job finding, there'll be a lot easier, you know, for people to like, you know, find a job and not, you know, eventually do a like a pyramid scheme, which is like a fraud, you know, because that's frustrating. I'm glad that you decide to be part of this. Thank you for this interview process. It's nice to meet you Juan and have a nice day.
Bracetty: Thank you. 
Me: All right. Great. Thank you.
Interview 2: Andrea ( Classmate) 
Me: Hello, my name's Leroy.
Andrea: Hi. 
Me: Nice to meet you. And your name is?
Andrea: My name is Andrea.
Me:  Andrea. Right. Nice to meet you. What's so funny, uh, <laugh>. No, I'm playing with you, but, so, um, I see you, you're just walking around City College. That's okay. Um, are, are you like in rush right now, or?
Andrea: Um, not really. 
Me: Not really? Okay. Uh, great. So can I borrow like a few minutes of your time? 
Andrea: Yeah, sure.
Me: Great. Um, if you want to, um, would you like to speak your age? You don't have to say your age, you don't want.
Andrea: No.
Me: That's okay. Um, so, uh, I guess we can skip number three since I found you nearby City College. Um, but can I ask like, what's your area of expertise?
Andrea: Um…
Me: Like. Major. 
Andrea: I’m majoring and graphic design.
Me:  Graphic designs. That sounds good. Um, by chance, so you know, when you're looking for a job, so what kind of like websites you usually go into, like Indeed, for example, is that something… <shakes her head no>.  you don't, you don't go into any, um, websites.
Andrea: I don't really look for in a job.
Me: Okay. At all?  You haven't been looking for any jobs? 
Andrea: No. 
Me: That's great. Oh, so that's okay. That also skips number five or six. We're gonna have to improvise this. That's okay. Um, <laugh>, um, I mean, you haven't looked at a job recently. None at all. 
Andrea: Mm-hmm.
Me:  All right. Um…Well, so for this interview, since we're a close short, that's okay though. But, um, the process is to really help find people and know if there had any difficulties finding jobs. You know, like for example, running to like scams or frost like that and accounts. And that's like one of the main issues in terms of funding jobs. I actually met someone, um, earlier who said that one of their problems was, you know, finding a job that could fit into their schedule, stuff like that. But this is, that's, that's kind of like they're our own personal issue, I guess.
But this is more like a technical thing. And what I'm doing is trying to, um, create an app in software that can help find that and how, how do you feel about that? You know, that can make those easier, right? Like, I mean, give more about your opinion in that case then.
Andrea: Um, I think it should be something that is more reliable, like being accessible to the user. Like right, being able to communicate, maybe be Zoom or type of arranged a meeting with a company that you're applying to, to know you.
Me: I think, well that's an interesting interview, but you think, but that's before you find a job.
Andrea: Yeah. But like, being able to kind of feel that it is real, that it is not a scam.
Me: Okay. Okay. That can also work too. That sounds good. Thank you for your time. Um, I have like 14 questions here, but that's okay. <laugh>, uh, <laugh>. But <laugh>, uh, have a good day and it's nice to meet you. 
Andrea: Yeah. 
Me: Enjoy. All right
Interview 3: Daniella ( Friend) 
Me: Hi, how are you? What's your name? 
Daniella: Hi, my name is Daniella. 
Me: Can I borrow some of your time? 
Daniella: Yea, sure. 
Me: Okay, great. So I'm doing this interview t for my class. And I just want to know
how you feel, and so on and so forth. This is information that we can disclose. Are you comfortable releasing your age? 
Daniella: Sure. I'm 19.
Me: So we can skip number three since I found your nearby city college, but um, what is your area of expertise or your major? 
Daniella: So I'm majoring in graphic and digital design and a minor in journalism.
Me: How are you doing in these classes? Like are you having fun? 
Daniella: Um, yeah, having fun so far. It's got stress in though but I like it.
Me: That sounds stressful.  When you're finding jobs, do you use any websites? Like Indeed, Glassdoor?
Daniella: I used to use Indeed, but it never really worked for me. So I stopped using websites.
Me: This is not for the question but like, how come?  Did you find anything hard about it?
Daniella: So I would apply to a lot of jobs. Indeed, but you just never hear anything back from them. 
Me: So you just stop? 
Daniella: Yeah. So I just stopped using them. 
Me: That happened to me a couple of times. But um, so next question. Are you currently looking for a job? 
Daniella: Not really, I'm actually trying to quit my job.
Me: I mean, alright, so since you're working, what are you doing right now, though? 
Daniella: Retail, I will go to retail. 
Me: Where?  
Daniella: 260 samples. Fifth Avenue. 
Me: Okay, great. Um, okay, so since now that you're quitting? What other jobs are you like looking for right now?
Daniella:  Um, honestly, I'm not completely sure. It's just like, I mean, I just want to quit. I haven't looked for any other jobs. It probably will have to be other than retail like anything but retail. Anything. 
Me: Yeah, it's tough right? 
Daniella: Yeah. It's really bad.
Me: Yeah. Don't do food by the way. 
Daniella: Yeah. I think I want to stay away from store management or do something related to my actual, you know, major and minor, or like, we'll see.
Me: Yea. For me, the food service wasn’t great and man… I didn't like it, like fast food. And I still smell like hamburgers after. That's not great.  Anyways, um, when you were looking for a job, and you know, in the past, have you found any difficulties when you're like looking for one?
Daniella: I pretty much what I told you never hear back from them or just applying and never getting anything back.
Me: Are there any other it's difficulties you come through? Or? Oh, that's it?
Daniella: Yeah, that's pretty much. 
Me: All right. Um, how about like, scams or fake accounts? Have you run into those?
Daniella: Well, you mean, like in offering a job?
Me: A job and you find out like, it's a scam, you know?
Daniella: No.
Me: All right. Well, I mean, um, well, I guess we're gonna improvise. We're going to skip a couple of questions, but that's okay. Um, so many of the scams that people would run into, or are there like pyramid schemes, and some scams would offer you to have to, like, apply and then pay first before you work (pause) –  yea, and from your reaction. That's really dumb. That's a scam. And some, sometimes people would fall for that. And unfortunately, some people would fall for scams and say, Hey, let me get your like bank account information, social security card, etc. And those are things that people usually avoid. 
So it's good that you haven't fallen into any traps, but or, you know, stuff like that. And basically, this entire interview is to really understand who you are, like, we're coming to find a job and to really find out if you are aware of, of these scams as such, because what I plan to do is like create software or not to help people detect the scams and fake accounts so that they can, you know, find jobs easier and move on.
Yeah, fortunately, and lucky for you, you haven't run into those scams, so that's great for you. Thank you for your time slash meeting you have a good day. 
Daniella: Thank you.
Interview 4: Jai Gohain ( Tutor) 
Me: Hey, Jai. I'm glad that you're here. Um, I would, I would like to ask you a few questions for my homework if that's okay. Um, so, I mean, are you comfortable releasing your name if you would like we can disclose your name for this interview.
Jai: Yeah, sure. My name is Jai Gohain. 
Me: And if you're okay with giving your age. If not, I can, you know, edit it out.
Jai: It's okay. I'm 26.
Me: Okay, great. So I'm moving forward. I would like to know, what is the highest education that you have?
Jai: I have a master's degree. 
Me: Okay. And what is your area of expertise?
Jai: I graduated with a master's in ancient Greek and Latin. So that is my area of expertise is language.
Me:  Oh, well, you didn't tell me that when we first met. So you said you have a master's in Ancient Greek and Latin. 
Jai: Yes, I can speak two dead languages. 
Me: Oh, wow. Okay, that's (3x) neat. Sorry, I'm still obviously trying to process that. That's, that's pretty cool. So I can't really imagine what you will use that for. But you know, it's nice to have I guess. It's I mean, it's great, it's a great opening story itself. ‘Okay, I
I know Greek and Latin”. But anyway…
Jai:  It's a fun fact, Yeah. So it's pretty cool. 
Me: So moving forward, I want to know, like, what kind of job-finding websites do you use, such as  Indeed or Glassdoor? Or any of those websites that you will use to find jobs?
Jai: Mostly I use indeed. And then I try and just look out for connections on LinkedIn. But mostly for job searching. 
Me: How's that like going for you? When when you use indeed or like LinkedIn? And such?
Jai: Yeah, I wouldn't say I'm very experienced and looking for jobs, because I am still in my first job.
Me: Right. 
Jai: And I found it on indeed. And the website was okay, I just used it to, like, read the descriptions and, you know, apply to whatever seemed okay. So it seemed okay. And I didn't use it, like, after a few weeks, because I got the job. 
Me: Right (3x). That makes sense. Right. So I guess we can skip number six since you are already working, but just, you know, out of curiosity, I mean, I kind of have an idea of how you work, but just to ask, how's this job going for you, you know, this tutoring job that you're doing?
 Jai: The job is going well, because it's in line with what I wanted to do, which is to teach in some way or just, you know, tutor in some way, and like, learn from other people and just, you know, see what everyone's doing in the world of academics.
Me: Right. Right. That's, that's great. Good to hear.
Me: And, but, you know,  when you did look for a job, did you come to any difficulties? I remember the last person, you know, for example, when he was looking for a job, he said, that was just finding a job that fit his schedule, do you have a difficult like that or some different difficulties by chance?
Jai: I have a pretty blank schedule. So that wasn't a problem. But I did have some problems with like, kind of describing what exactly I wanted from a job. So obviously, you try and put in like certain filters to find certain like to find a job with like, the with some kind of salary, and then what type of area and so sometimes it's hard to once you put the filters in sometimes there are so few results left that there is nothing left to apply to.
So a lot of the time I just have to, like, sacrifice some of my wants and needs to find any jobs at all to apply to. 
Me: Right, right. Would you say that'd be kind of hard to put on your resume? Is that what you mean like the filter on the website that you click off to sort of best suit what you're looking for?
Jai: Yeah, yeah. So I wouldn't say it was for the sake of my resume, just like with what I wanted. It was kind of tough to find that job. And then I was looking because there are a lot of teaching jobs, but not all of them are. Some of them are just like private tutoring, and some of them are like big, big programs like New York Foundling. So I wanted, you know, the latter and sometimes it's hard to find those.
Me: Right. Okay. Um, okay, so those are some difficulties that you ran in, but how some scams perhaps, or fraud that you run into?
Jai: Right? Yeah. So yeah, like I said, once, once you put in like a bunch of filters in D, you're left with like, very few options. And then some of those options you don't like, try and figure out if, if the job is like, legit, or like, some sometimes, but I didn't personally run into the guy, I made sure to, like read the full descriptions, for example. And some jobs didn't have very good descriptions. And I never tried to apply for those because they either look like bad jobs or fake jobs. So I just kind of like, avoided them. 
Me: Right. Okay. So I mean, that kind of answers to questions for, you know, 11, and 12.
So basically, what you're trying to say is, you know, the filters when you're going job hunting, they help. And you already know what to look for, you know, what jobs are had doesn't have much description. Those are like, you know, so if you were giving advice, these are the advice you would give, right?
Jai: Yeah, yeah. Okay. Be careful, read very closely, and read everything just to find out what's happening. 
Me: Right. So yeah, I mean, I feel like I've gotten the same answer. In one of my other interviews, he said, there are some things that you would have to like, you know, look out for, if, especially when jobs sound too good to be true. As matter of fact, when I did the research for these questions, that's, that's one of those things I found.
Jai: I mean, yeah, so you know, when jobs are too good to be true, and jobs with no description are usually not good jobs at all. 
Me: And those are the best advice to really avoid. And to, you know, not proceed to look for that job. Another thing I found was that common keywords are when they ask you to pay upfront before you apply, which is weird, it was just something.
Jai: Right, so those are things you should avoid. 
Me: Then I also found that so may ask for your bank account information, or just your personal information in general. Those are two words, that would be a very immediate red flag.
Jai: I don't think I've personally come up against those, but if I did, I will. 
Me: Right. Yeah. So as we're discussing this, so those are the common red flags, and I'm glad that you were able to you know, maneuver those red flags on her own. And then also kind of just skip questions there's 13 and 14. 
Since I would assume you don't have any apps or software that you download. So to find those scams, it's just you kind of did this by yourself, which is fine. This brings me to the topic of the project that I'm working on it was just to basically create an app or software that you can download and then once you have it downloaded, these keywords will be highlighted and they'll tell you that it's a scan or that you know it's a fake account and they'll give like a little warning like the highlight it with a certain color like red you know it's like red it's always a highlight over the black color and there's like an exclamation mark at the end saying you know warning this could be a potential scam or fake account and then say proceed or not. I want to make sure that there are no bugs so that I can, you don’t misread the scam. 
Me: And yeah, so thank you for this for helping me with this interview, and yeah that's all.
Interview 5: Sheng (Friend) 
Me: Hey, um, is it okay if I borrow some of your time today?
Sheng: Sure, no problem.
Me: All right, great. Uh, thank you. So I have a couple of questions here. Um, just to let you know, this is for a project of mine, and after we're done, I'll explain exactly what my project is about. So there are two questions that you know, um, I'll let you know that I will be opening this to the public. So if, um, you know, if you don't mind releasing your name and age, then uh, that's up to you. If you don't want to no worries. I'll take it out and I will move on. Um, for the interview.
Sheng: Yeah. Uh, I don't mind. My name is Sheng. My age is 22.
Me: Okay. Uh, thank you. So, um, moving forward, what I would like to know, what's your highest education?
Sheng: Currently, I'm in college pursuing a DVA and account C.
Me: Okay. Um, would you mind telling me which college you go to?
Sheng: I currently go to Baruch College.
Me: Okay. Uh, and so what, what's your, um, area of expertise again? Like what are you, what are you studying?
Sheng: Uh, my major in Baruch is accounting with a minor in economics.
Me: Okay. And, um, when you are looking for jobs, what jobs are you looking for? Uh, like what websites are you on when you're looking for a job?
Sheng: Well, the, I guess the conventional hiring sites such as LinkedIn, Indeed. Um, some of the new things like Handshake, well, maybe Handshake is not particularly a new thing, but it is for our college. Um, so those are the sites that, uh, I try to look for jobs. Anything relating to you really from tax audits? Um, maybe not public, that's not my sort of thing, but yeah, anything in that field.
Me: Okay. So we just mentioned are job study you're currently looking for. 
Sheng: Yes.
Me:  Okay. Um, have you, have you ever, um, worked before looking for these jobs?
Sheng: Um, I did try some sort of, uh, temporary job, but you know, that was a long time ago. Me: Um...Do you remember, anything that you did.
Sheng: Oh, I mean, if it's anything pertaining to internships, reading, relating to my career, then no, nothing of the store. Okay. I'm still trying to look for that.
Me: Okay, that's fine. Yeah, I understand. But do you remember what was that long-time job that you did specifically? You don't have to get specific, but can you somewhat break it down? Describe it. It's okay if you can't.
Sheng: No, that's fine. Um, it was related to the food industry. Um, it was kind of a split thing where.
Me: Okay. 
Sheng: I had to do cashier, had to do cooking, cleaning, switching, and rotating from position to position.
Me: Okay. All right. That sounds like a good start. Um, did you like it?
Sheng: Not, not the best time considering it was most of my first job.
Me: That's, that's fair. I feel like most people's first jobs aren't that, good anyways. Okay. So, um, when you did look for jobs or, um, what, what were some difficulties that that, uh, you know, that you, um, found?
Sheng: Um, well, there were quite a few prominent ones. For one, you kind of needed connections, um, if you wanted to get these jobs easily. Um, although if you don't have connections, then you have to make up for it with experience and skills, which would be pretty hard to get your job if you are trying to look for a job for experience and skills in the first place. So that's where the contradiction comes in. Um, so that would be my difficulties trying to find these jobs.
Me: Right. So, uh, just to clarify, connections as in like people, right? So if you don't have the right people, you won't be to find the right jobs.
Sheng: Right. Um, you have teachers, uh, professors always tell you when you get into college, the first thing you gotta do is network and, uh, reach out to people so you would have an easier time finding a job.
Me: Right, right. That makes sense. That makes sense. Um, okay. And would one of those difficulties is, um, scams that you run into? Have you ever, you know, uh, fall into those scams by chance?
Sheng: Um, there was one, there was one scam in particular that I did almost fall into, which was a type of Pyramid MLM scheme, which they kind of hit it in this sort of, uh, hope factor where they promise you a six figure job. You know, you'll have a, like a Ferrari and Lamborghini type of thing, and they'll try to coerce you into doing certain things. Not, not really directly, but they'll kind of hint it, where they'll give you a ride in some fancy vehicle, um, to show that they've made it, when in actuality it could be just a rental car just to show the new, uh, new people to get them, um, to really be in their work when really, as with all MLMs, the people at the bottom will always, you know, get the shorthand on the stick.
Me: Okay. Well, you know, that goes to say that, you know, some, um, of those jobs are legit. So how did you, how did you manage to get yourself out of it or found out that you know, that you know, this is too good to be true?
Sheng: Well, it's actually pretty funny. Um, when I was called in for an interview, the interviewer was actually one year younger than me and was still in college. Um, but besides that, the interview didn't seem like an interview. It seemed like a very, um, how should I say? It's, uh, it's not very complicated. It's more like if you pay for something, you get the job, which is a big red flag. I mean, why would you wanna pay for something for an interview? It didn't seem obvious to me because all I was thinking about was trying to get my first job in any job, and that just happened to be, um, one of the scams that I almost fell into. So I was in and out within hours.
Um, I did pay for it, but then I got a refund because they had a policy where if you don't have this certain, uh, website for like a month, then you can just get a refund back. Um, I was actually surprised at how easy the exit process was because all it took was just a refund and calling them and saying, I'm just not for it. And that's how I got out of it.
Me: Yeah, no, that, that <laugh> that by itself already sounds really shady. Um, I'm glad you, you, you managed to pull yourself out and, um, I like how you already noted everything that I've also like look into like research by myself. Uh, yeah. So those are things that would, um, prove that those are like scams, you know, paying for an interview or paying before you start working and, um, yeah, unfortunately, you know, people who, who just want their first job, which is who just want start working, just do something, anything, they would fall for it and they'll, they'll get into it for some, for a long time.
But I'm glad that you managed to, you know, uh, pick that up real quick and, um, yeah, man, good, good for you. I'm glad that, uh, it, you know, it, it didn't, it didn't hurt you as much.
Um, so yeah, so those are all the questions that I have and, um, I'm sure, as you know by now or can tell that, um, all my interviews questions are based on, uh, detecting a, um, a job scam or frost and stuff like that. And for that reason it's because I, um, know that, you know, since we were friends, I, you know, we,  you talked about this, and I, um, I know you and some other people also had issues with doing that, and I almost got into a scam.
I was starting a job. They asked me to do like, um, to basically just organize folders and files for them, and all I have to do is just pay $20 upfront and just start working. I'm like, Okay, this is not too bad, you know, for like an entry-level job or something like that.
Um, and then, but then I got too fishy when they started asking for my social security card and like, Nope, that's this, that's where I stopped. No one should be able to ask for my social security card unless it's like, or I don't know, like I, I just knew that was like a big flag, so I stopped there too. 
So basically, um, from my projects, I, I wanted to create an app or software that people can use and download to, um, detect these scams, you know, using keywords such as, um, paying upfront to for an interview or before you start, um, asking for your personal account and stuff like that are information, um, anything that seems too good to be true, all those things will be highlighted and it will tell you, you know, there will be like a red escalation mark.
Um, and it'll tell you that, you know, say warning, this sounds like a scam, Um, or fraud, you know, and basically telling you that don't do it, don't, don't get into it. So that's what I want to do for our project. Um, anyways, thank you for giving some of your time here, and um, have a good day. 
Sheng: Thanks.
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lchenposts-blog · 2 years
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UX Design: Week 4 Design Challenge Framework Worksheet
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lchenposts-blog · 2 years
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UX Design: Week 4. Storyboards
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lchenposts-blog · 2 years
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HW3: My potential idea choice, thoughts of the article and interview questions.
Thoughts of the article:   “How to think differently about doing good as a creative person” in this article Omayeli Arenyeka dives into her view on “helping” people and what you can do to actually help. She said that when you think of new solutions to help people it may cause more harm than good and she insisted that rather than doing something new you can make donations to an organization, and protest. She said creating a social impact project can help.  A social impact project example would be creating posters that would invoke empowering messages. Creating an app that will tell you what politicians are deciding on by scanning their tweets. There are a few other ways she insisted we can help by being creative. After reading her article, I come to reflect on how to help people because I believe many others including me thought about creating something new for the better but never really thought about taking a creative approach. So, far I like her approach though I feel like making donations can be a great way to help but there are a lot of organizations that can be frauds and in the end, your donations may be wasted. Protests can be a great way to expose your voice and issues however, the “impactfulness” is very lasting and sometimes it can be forgotten. Whereas, her social impact projects may be more useful and helpful for others, as you can be creative and informative as well. I feel like this is the best way to help others and with this approach, I believe more people can keep in mind how to help creatively rather than creating something entirely new.
My choice:  https://studentloanhero.com/featured/fake-jobs-posting-scams-warning/ 
My thoughts and how I would want to approach this research and use it for my idea:So after reading this article. It seems like the key is to look for starting fees and when they ask for your personal information such as your driver’s license, social security card and for your bank account information and these are the main things to avoid. Though this article did not tell us how to avoid fake accounts I think that's something I want to implement in this UX design project. That is an app/ software that can be downloaded to your device and you can run the software to detect keywords such as when they ask for a starting fee the starting fee section will be highlighted red and it will tell you it is a scam. When it comes to fake accounts it can tell you that it is not a trustable account and that way you will know to avoid them. 
My interview questions:
What is your name?
      2. What is your age? ( it can be disclosed if you like)
      3. What is the highest education you have?
      4. What is your area of expertise? 
      5. What job-finding websites do you use? Ex: Indeed?
     6. Are currently looking for a job? If so, what exactly are you looking for?
      7. When you are looking for jobs are they any kinds of difficulties looking for one?
     8. Have you ever experienced scams/frauds and fake accounts during those difficulties?
     9. What kind of scams have you run into so far? 
   10. If you have fallen into those scams, what made you think it was a legit business?
    11. If you haven’t fallen into those “traps” what gave it away? 
    12. Is there any advice you have to avoid scams and fraud when you are looking for jobs?
     13. Do you know any apps? Softwares? Or websites that can help with detecting these scams?
    14.By chance do you have to pay for these services to use them? Or are there any free download services?
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lchenposts-blog · 2 years
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HW2: Human-Centered Design Potential Ideas
1. User’s with physical and emotional need can choose the animals best suited for their needs. Such as, in this video a service dog can detect their owner’s blood pressure level and let them know that they need to “adjust” their blood pressure level. 
https://www.facebook.com/watch/?v=777050399639995 
I believe this is a good idea since there are more and more people who needs emotional help especially after the pandemic and people can use physical support when their family or friends be there for them. 
2. I was once a foster child myself and there was a lot of issues in my agency and other foster care programs as well. I feel like there aren’t enough recognition and help for foster care. So it would be nice to have a website or app that can recognize the struggles the foster care system has.
3. Many people struggle finding jobs just as they are struggling to avoid scammers and fake accounts. With an app or software that can detect these problems it can help job hunting and hiring process in the work force much easier. 
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lchenposts-blog · 2 years
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HW1: Training for Exploitations (UX/UI Design)
As students, we were told to pick a future for ourselves, to explore, learn and so that we can make a living. However, as we get into the workforce, everything changed from there, and we are “cut off” and limited. Due, to the fact that workplaces haven’t made those changes for students and for other people who want to be employed. Many people can no longer tolerate this movement in the workforce and workplaces, people demands issues to be addressed and adjustments. Issues that need to be addressed such as skill expectations. Training obligations are taken away, and those individuals who are skilled are pressured to perform better and to demonstrate “passion” so that it is considered a “good” job. Students are encouraged to take unpaid internships during their breaks but it won’t help them find better jobs in the future or other job offerings for that matter. There are many other unethical conditions in workforces and workplaces that need to be addressed, nevertheless, it needs real change, so that students can have a brighter future and employees can get more than “gain new experiences”. 
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