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When a patron is surprised you found an answer for their obscure reference question
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When you're on the desk and a huge children's program releases
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When you pull an item from the drop and it’s sticky
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WHEN YOU PULL A BOOK FROM THE REFERENCE STACKS
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When you promote a huge event through the newsletter, website, social media, and the local paper, and day of someone says, “Well, I didn’t know this was happening!”
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The real reason I go to library conferences
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Resisting the urge to spoil a book you’re excited about
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When all your holds come in at once
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Pulling picture book holds
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Watching a patron check out your display

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When someone says libraries are a waste of taxpayer funds
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When a child says they want to be a librarian like you when they grow up
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Men waiting for their wives to finish browsing

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TFW you’re shelving books and a patron starts browsing behind you
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Watching a patron dishevel a shelf you just straightened
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When the book is still damp but the patron says, “It was like that when I checked it out”
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When a patron asks for a book, but can’t remember the title or author
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