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MATH 533
MATH 533
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MATH 533
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MATH 221
MATH 221
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MATH 221
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MA 312
MA 312
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MA 312
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LDR 531 Final Exam – Latest 2014
LDR 531 Final Exam – Latest 2014
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1) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?
A. Party
B. Unit
C. Community
D. Organization
2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?
A. Managers no longer need technical skills in subjects such as economics and accounting to succeed.
B. Managers need to understand human behavior if they are to be effective.
C. These skills enable managers to effectively lead human resources departments.
D. A manager with good interpersonal skills can help create a pleasant workplace.
3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?
A. Technical, decisional, and interpersonal
B. Technical, human, and conceptual
C. Interpersonal, informational, and decisional
D. Human, informational, and communication
4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.
A. Corporate tactics
B. Human resources management
C. Organizational behavior
D. Corporate strategy
5) What do the fundamental consistencies underlying the behavior of all individuals enable researchers to do?
A. Observe human behavior.
B. Research human behavior.
C. Predict human behavior.
D. Detect human behavior.
6) Which of the following is a generic term that covers a broad range of feelings that people experience?
A. Affect
B. Emotions
C. Moods
D. Emotional labor
7) What term is used for intense feelings that are directed at someone or something?
A. Affect
B. Cognition
C. Thoughts
D. Emotions
8) If personality characteristics were completely dictated by __________, they would be fixed at birth and no amount of experience could alter them.
A. job satisfaction
B. heredity
C. environment
D. situational factors
9) Which of the following are classifications on the Myers-Briggs Type Indicator?
A. Extroverted, intuitive, judging, independent
B. Extroverted, sensing, judging, thinking
C. Extroverted, judging, independent, feeling
D. Sensing, perceiving, dependent, feeling
10) Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. How has she expressed her dissatisfaction?
A. Exit
B. Voice
C. Neglect
D. Loyalty
11) You quietly continue to do your work when you know things will not improve. This is what type of response to dissatisfaction?
A. Exit
B. Voice
C. Loyalty
D. Neglect
12) A group
A. generates positive synergy through coordinated effort
B. generates greater outputs with no increase in inputs
C. is two or more individuals interacting and interdependent
D. engages in collective work that requires joint effort
13) __________ results in a level of performance that is greater than the sum of the individual input.
A. Synergy
B. Enthusiasm
C. Energy
D. Initiative
14) What happens in the second stage of Tuckman’s five stage model of group development?
A. Close relationships are developed.
B. The group demonstrates cohesiveness.
C. Intragroup conflict often occurs.
D. Groups disband.
15) Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion, but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following:
A. Role conflict
B. Role expectation
C. Role perception
D. Role identity
16) Which role focuses on bringing about order and consistency by drawing up formal plans?
A. Leadership
B. Management
C. Task structure
D. Initiating structure
17) Which statement regarding leadership is true?
A. Formal rights enable managers to lead effectively.
B. All managers are leaders.
C. All leaders are hierarchically superior to followers.
D. Nonsanctioned leadership is as important as or more important than formal influence.
18) What are three situational criteria identified in the Fiedler model?
A. Charisma, influence, and leader-member relations
B. Leader-member relations, task structure, and position power
C. Task structure, leadership ability, and group conflict
D. Emotional intelligence, group orientation, and employee status
19) The reconceptualization of the contingency model by Garcia and Fiedler is called __________ theory.
A. situational
B. cognitive resource
C. evaluative
D. cognitive dissonance
20) Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?
21) According the Path-Goal Theory, what leader is friendly and shows concern for the needs of followers?
22) Phrases such as “more cultural diversity,” “many new entrants with inadequate skills,” and “increase in aging workers” are all examples of what force for change?
23) What is a goal of planned change?
24) Using covert influence to overcome resistance to change is called what?
25) If individuals resisting change are included in making change decisions in an attempt to gain their support, what is this approach is ca
26) Which of the following is a characteristic of organizational control?
27) What term describes the key characteristic of organizational control that addresses the degree to which employees are expected to exhibit precision?
28) Power is
29) Leaders achieve goals, and power is
30) The most important aspect of power is probably that it _____.
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LDR 300
LDR 300
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LDR 300
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LAWS 310
LAWS 310
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LAWS 310
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LAW 531 Final Exam – Latest
LAW 531 Final Exam – Latest
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1.What are the two categories of government regulations that pertain to businesses?
2.In a survey of the nonattainment areas in the state, the agency found Helmont to be the district that exceeded the ozone standard by the largest margin. Helmont is most likely to be categorized as a(n) ________ nonattainment area.
3.In which type of franchise does the franchisor give the franchisee a license to make and sell its products from a retail outlet for an exclusive geographical territory?
4.The federal Privacy Act provides that federal administrative agencies can
5.George, Jerry, and Harry are passengers on a flight from Chicago to New York. They injure their legs when their seatbelts do not fasten during takeoff. The airline is sued by all three together for injuries caused and the airline is found to be negligent and is directed by the court to pay damages to the injured parties. Which of the following parties is entitled to recover maximum damages?
6.Which of the following doctrines allows the court to order an oral contract for the sale of land or transfer of another interest in real property to be specifically performed if it has been partially performed and performance is necessary to avoid injustice?
7.Which of the following policies helps a corporate officer from being sued for honest mistakes made on behalf of a corporation?
8.Generally, the action committed by a corporate officer or director in his or her violation of the fiduciary duty of care is what type of action?
9.A bona fide occupational qualification is required to be
10.________ is a rule which states that judges of one country cannot question the validity of an act committed by another country within that other country’s borders.
11.A minor can be obligated to pay the reasonable value for the purchase contract of which of the following?
12.Which of the following actions taken by a company with monopoly power would give rise to a cause of action for monopolization or attempt to monopolize?
13.The Sarbanes-Oxley Act requires the chief executive officer and the chief financial officer of a public company to personally certify that the financial reports of the company do not contain any false or materially misleading statements as to the operation and financial condition of the company. A violation of the act can result in which of the following penalties?
14.Which of the following is true of a Limited Liability Company (LLC)?
15.What legal article or theory allows a teacher in a public school to use the copyrighted materials of another person without that creator’s permission?
16.Which of the following is true of an arbitration clause?
17.A sales contract has been breached whereby only 75% of the money has been received for the delivered goods because that is what he believes the fair value to be. The party subject to the breach wants to collect the remainder of the money owed. What is the best legal course of action for him to pursue?
18.Bartie’s, Inc. sells watercolors and pastels that are marketed as safe for use by children. However, several accounts of lead poisoning were reported in children who used the products. An investigation revealed that the company was knowingly manufacturing colors that contained toxic amounts of the heavy metal. Which of the following torts has Bartie’s, Inc. committed?
19.A(n) ________ is a clause that can be included in the articles of incorporation that permits the corporation to engage in any activity permitted by law.
20.Armex, a large power plant, has been in the news for a potential defect in the construction of its inner chambers that caused radioactive fumes to escape from the plant to the surrounding areas. This has endangered the lives of the employees at the plant and those staying in nearby areas. What entity is likely to take up this safety violation for corrective action, such as closure of the plant?
21.John is a country music songwriter who composes a song entitled “Busted, Rusted Heart” in which the melody is similar to that of the 1990s hit by Billy Ray Cyrus, “Achy Breaky Heart.” The words also parallel and make fun of the words in the original song. Does John commit copyright infringement if he performs his song and sells copies of it?
22.Spring Stream sells bottled water that it claims contain vital minerals and salts not found in rival brands. The company also does not use tamperproof seals because they claim that tamperproof seals minimize the health benefits of the water. As a result, many establishments refill these water bottles with contaminated water and sell them again. People who drink the water suffer from various waterborne diseases. Which of the following forms the grounds on which affected customers can bring a strict liability lawsuit against Spring Stream?
23.Which of the following statements is true of NAFTA?
24.What is the definition of illegal consideration?
25.The tort of defamation of character requires a plaintiff to prove that the defendant
26.Which of the following is true about supramajority voting requirements?
27.Who first drafted the Uniform Commercial Code and when was it drafted?
28.An entity’s achievement of strategic and operational objectives is subject to
29.Which of the following statements best represents the distinction between binding and nonbinding arbitration?
30.Allenby Spares, Inc. is a shop that sells spare automotive parts from various manufacturers. A customer buys a faulty brake manufactured by TurboDiezel, Inc. from Allenby Spares and is involved in an accident due to the use of the faulty brake in his vehicle. Which of the following is true of this situation?
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LAW 310 Final Exam – DeVry
LAW 310 Final Exam – DeVry
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LAW 310 Final Exam – DeVry
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LAS 432
LAS 432
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LAS 432
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INF 336
INF 336
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INF 336
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HSM 541
HSM 541
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HSM 541
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HSM 340
HSM 340
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HSM 340
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HRM 595
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HRM 595
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HRM 594
HRM 594
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HRM 587
HRM 587
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HRM 587 Week 7 Discussions – Latest
HRM 587 Week 7 Discussions – Latest
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HRM 587 Week 7 Discussions – Latest
HRM 587 Week 7 DQ 1 Chapter 12 NASA Case Study
HRM 587 Week 7 DQ 2 Cracking the Code of Change
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HRM 587 Final Exam DeVry – Latest
HRM 587 Final Exam DeVry – Latest
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HRM 587 Final Exam DeVry – Latest
Question 1. 1. (TCO All) For the next set of questions , you will first select ONE of the TCOs of the course. Then, you will be asked to write an essay about the project you worked on this term over your two companies’ change program based on the TCO you selected above. Select the TCO your essay question will cover:
TCO A – Given that progressive and successful companies require their employees to embrace change, examine how changing work conditions impact the employees.
TCO B – Given the inherent reality that all organizations must experience change in order to improve, demonstrate how “models” are used in Change Management, for diagnosing an organization’s need for change.
TCO C – Given external, internal and/or multi-levels of organization factors that drive change, assess and create a leadership model which supports and promotes each type of change within the organization.
TCO D – Given that an organization’s mission and vision will determine its strategy towards change, ensure that an organization’s change initiative is aligned with and capitalizes on its culture and mission in preparation for change.
TCO E – Given a selected Change Management implementation “model”, determine the causes of change and develop a plan of action to implement the change.
TCO F – Given that both organizations and their employees commonly resist change, understand how to recognize and overcome barriers to change and develop a strategy to manage resistance to change that will ensure successful implementation of change.
TCO G – Given that developing a “vision for change” and communicating that “vision” is a critical part of the change process, analyze the key elements of the “vision for change” and develop a strategy to communicate the change to the stakeholder.
TCO H – Given the organization’s goal of creating and implementing a sustainable change while moving toward becoming a “learning” organization, develop a plan to implement change in a sustainable manner that can be applied to any change.
Using the TCO you selected from the list above, which you felt was most relevant to your project this term, write an essay answer explaining how the change management you saw in one of your companies from your project this term followed or failed to follow the theory of success ingrained in the TCO you have selected.
State the #1 thing you think that company’s change agent did which most contributed to the success or failure of the change and why that relates to the TCO you selected.
Include in the answer the name of the company you are discussing.
Question 2. 2. (TCOs A, E)Your project this term asked you to compare and contrast two companies’ change projects or programs for change. This question will review what you learned about the change projects in a continuation of your project. It will ask you to apply course information to your project companies. For your answer, be sure to reference the names of the companies you studied in your project this term to help your instructor determine the score of your response.
Question 3. 3. (TCOs E,H) Your project this term asked you to compare and contrast two companies’ change projects or programs for change. This question will review what you learned about the change projects in a continuation of your project. It will ask you to apply course information to your project companies. For your answer, be sure to reference the names of the companies you studied in your project this term to help your instructor determine the score of your response.
You will assess the “sustainability” of the changes which occurred in the companies you studied. Select ONE of the company change programs for your answer to this question and state it here. Assess the change project. Was it successful or unsuccessful in your opinion? What will it take (what are some steps the company can, should, or DID take) to make it SUSTAINABLE? What theories did you consider in coming to this conclusion? Do you think this change will still be in place in one, five, or ten years? Why or why not? (Points : 35)
Question 4. 4. (TCO All) This question does not address your course project. This change scenario is envisioned instead, for this question. First, the scenario, and then the question.
Scenario: You have been asked to lead a project changing the company from the use of a performance management system/appraisal method where supervisors get to decide the ratings and rankings of their particular direct reports and each person’s subsequent raise amount, to a new method where “forced ranking” is implemented. This means that Department Heads get copies of all of the ratings of their entire department members from the supervisors, and then rank each employee to other employees in the department, and then, each employee is ranked throughout the company overall. The person who ultimately determines the final rating/ranking and raise for each employee is typically two to three levels above. The head of HR feels this will cut down on the amount of lawsuits over unfair ratings as well as it will assist them in ensuring parity of raises across the system. In the past, raises were all over the board – supervisors got a pot of $ and divided it as they saw fit. Now, they will be 1-4% – based on the final rankings done by the top management. Supervisors will have little to no input into their team’s raises going forward.
Question 5. 5. (TCOs C,D) Your project this term asked you to compare and contrast two companies’ change projects or programs for change. This question will review what you learned about the change projects in a continuation of your project. It will ask you to apply course information to your project companies. For your answer, be sure to reference the names of the companies you studied in your project this term to help your instructor determine the score of your response.
Question 1.1. (TCO A) When JetBlue left their customers sitting on the tarmac for hours on Valentine’s Day, and their CEO was ultimately terminated as a result, the company was responding to (pick the best group) (Points : 7)
Question 2.2. (TCO A) At times, organizations do not change in the face of external pressures. This has been explained as follows: (Points : 7)
Question 3.3. (TCO B) Which of the following best defines the “7-S” model of diagnosing change? (Points : 7)
3. (TCO B) Which of the following best defines the “congruence” model of diagnosing change? (Points : 7)
Question 4.4. (TCO B) Peter Senge’s The Fifth Discipline created a powerful lens for empowering change in organizations called (Points : 7)
4. (TCO B) During the diagnosis for change period, it is important to analyze the stakeholders for their readiness to change. Using the power-interest matrix, you review the level of interest and amount of power of stakeholders and determine the following: (Points : 7)
Question 5.5. (TCO C) The Burke-Litwin model differentiates between what two factors, better than other models? (Points : 7)
5. (TCO C) The Burke-Litwin model states that there are four transformational factors of change. Identify the answer below which contains at least three of those factors. (Points : 7)
Question 6.6. (TCO C) “This organization is running like clockwork!” This statement by a company leader is likely to result in “no change” because (Points : 7)
Question 7.7. (TCO D) When leaders enact a vision through exemplification of required behaviors, thereby promoting themselves and their vision, they are (Points : 7)
7. (TCO D) The art of a leader managing the meaning of a vision for followers and aligning it with his or her values is called (Points : 7)
Question 8.8. (TCO F) The ability to either exhibit or compartmentalize feelings and emotions in social and business settings is often described as a person’s (Points : 7)
8. (TCO F) The Emotional Intelligence domains and associated competencies are used to help us determine when a potential change agent, or person, is ready for leadership. When a person exhibits the competencies of integrity, initiative, and optimism, we know he or she has reached the stage of (Points : 7)
Question 9.9. (TCO G) The “inspirational leadership” style of communicating change as described by Reardon and Reardon states that a leader’s communication strategy for successful change will do the following: (Points : 7)
9. (TCO G) One day, while on the company elevator, the head of HR is talking to the CEO and doesn’t realize his speaker phone is on when the CEO asks, “Do you think that we can afford to keep the downtown branch of the company open? Or is it time to think about across-the-board layoffs?” The HR head frowns, turns off the speaker and replies, “I’ll call you later” and hangs up. Four employees from the downtown branch are on the elevator and hear this comment. The HR head tells the four employees (whose names he does not know), “Say nothing about this. You heard nothing.” They immediately rush to their cubicles and begin spreading the word. The gossip has hit the entire department and local news agencies by the 6:00 news that night. The CEO is featured saying, “This is nothing but a rumor at this point. We have no current plan to lay off anyone.” This is an example of what type of communication plan on the part of the CEO? (Points : 7)
Question 10.10. (TCO G) The change agent image of “interpreter” will most likely use which of the following key communication skills? (Points : 7)
10. (TCO G) Toxic handlers, as related to change management communication, do the following: (Points : 7)
Question 11.11. (TCO H) A sign that a change is “sustained” could be seen as (Points : 7)
Question 12.12. (TCOs G,H) Review this story and pick the best answer based on your understanding of change management practices:
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