The worst part about vomiting is not actually vomiting, it’s the 30 minutes before vomiting when you know your going to vomit but your body is teasing you with nausea
Friend: “Hey, I haven’t seen you in forever! how are you?”
me: “Fine, thanks.”
Lemony Snicket from outta nowhere: “Of course, in this case, ‘fine’ is only meant to reassure. She has never been less fine, nor was she ever fine in the first place. Here, the word ‘fine’ could be defined as ‘I am actually slowly dying on the inside, but don’t wish for anyone to worry’.
Me: “How can I help you today, ma'am?”
Client: “Is e-mail internet”?
Me: “I beg your pardon?”
Client: “Is e-mail on the internet? I have no internet, can I still read my e-mail?”
Me: “Well yes, you must be able to get online to view your e-mail.”
Client: “Oh, dear. I can’t see my e-mail.”
Me: “Well, let’s see. Can you open up Internet Explorer for me and tell me what you see?”
Client: “Open what?”
Me: “Your browser, can you open up your browser?”
Client: “My…my…?”
Me: “What you click on when you want to browse the internet?”
Client: “I don’t use anything, I just turn my computer on, and it’s there.”
Me: “Okay. Do you see the little blue ‘e’ icon on your desktop?”
Client: “You mean I have to start writing letters again?”
Me: “I’m…what, I’m sorry?”
Client: “I don’t have any pens at my desk. I just want my e-mail again.”
Me: “No, ma'am, your desktop, on your computer screen. Can you click on the little blue ‘e’ on your computer screen for me?”
Client: “Oh, this is too much work. I’m too upset. Just send me my e-mail. Can’t you send me my e-mail?”
Me: “We…okay, ma'am. Can you tell me what color the lights are on your router right now?”
Client: “My what?”
Me: “The little box with green or possibly a couple of red lights on it right now - it’s most likely near your computer?”
Client: “Lights and boxes, boxes and lights, just get my e-mail for me.
Me: “My test is showing that you should be able to get online right now. Can you tell me what you’re seeing on your computer screen?”
Client: “It’s been the same thing for the last two hours.”
Me: “An error message?”
Client: “No, just stars. It’s black and moving stars.”
Me: “…Do you see your mouse next to your keyboard?”
Client: “Yes.”
Me: “Move it for me.”
Client: “Move it?”
Me: “Yes. Move it.”
Client: “My e-mail!”