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This is a response from a Senior GM about the excessively abusive and discriminating treatment I got over VoIP in the game and it was live on Twitch Stream!
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This is one of the reported heroes whose report was ignored! Here he is sending me a personal message the next day to repeat his offence and brag about my report being overlooked!
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MOBA Games Chat/VoIP Abuse and The Unjust Reporting System!
I always wondered during playing an online game in general about the boundaries of communication and what can be said ethically in a game chat and what can`t be spoken of.
I understand that most of the people might say...we don`t care...please don`t engage our minds with such topic.
Yet in fact when you get treated fairly on unfairly once you come across a situation in which you are either abusing someone through an online game chat/written or in voice or someone is abusing you to the most, by your race, by your religion, by your level of education, by your financial state, by your own well being security and current state of happiness, success or sadness in life and makes fun of it!
I used to not care too, like most of the current young generation...
Till the past few weeks, when a very dear game to my heart announced that it will close down its servers for good and it will rest forever within 6 months from now.
It is a game which I lived the last 13 years of my life spending plenty of time on with my closest friends, and some of these friends now are scattered, whether they are engaged with their newly formed families and babies or whether they left our physical world already to a place we like to think of as a better place.
The reason I am bringing this topic up after a deep thought over it is that a large chunk of internet users in general tend to be more expressive behind a keyboard when they are addressing the internet community in general, which gaming is part of and in particular MOBA gaming.
By more expressive I mean they feel more freedom to spread their wings and fly, which is a healthy behavior, nothing is wrong with flying, yet the question is...are we using angel wings...or the devilish wings...
To make myself clear, every human being carries a percentage of good and a percentage of evil...we are not all good and not all evil by nature...since our early childhood we start to develop feelings based on our interaction with the world around us and consequently start feeding drop by drop that goodness or the evilness inside of us.
So when we spread our wings online...we start touching those are interact with us through this medium...a touch of bliss or a curse of hatred and despise...
Based on what...based on all of my fed in knowledge over the years...that indicates to me who is good and who is evil...
Based on a religion, ethnicity, geographical location and how is the reputation of that location in terms of wealth, health, education and wellbeing.
Some of us think, based on what we have been fed in the place which we live in, that a certain X religion holders are terrorists! They hate us! They spread fear!
Some of us think, based on what we have been told in our location of this world, that certain countries and parts of this world are living in caves, uneducated, live in the desert, eat and/or drink animals residue (waste), eat from trashcans, constantly conspiring on us.
Some of us think that we are superior to those who we have mentioned above on all the levels, be it religion, history, health, wealth, stability, education and we are smarter than them by birth right.
So when we spread our wings online, with good or evil and through any platform, streaming or gaming or just chatting rooms, we can start hurting those we think of as inferior to us by all the knowledge that our media, school, parents, politics and surroundings told us about them, regardless of the genuity of this knowledge and whether it is right to generalize our spoon fed knowledge on all of them.
Getting back to online gaming and specifically MOBA gaming and in particular Heroes of Newerth, which I fell in love with back in September 6th, 2009 and I almost begged my friend to get me a beta key to access the game and start an endless relationship of deep love between man and virtual reality and the fact that some of us were hurt and treated unfairly by those who are working on the game behind the scenes.
Their acts might be unintentional, I like to think and believe in this, as when I get discriminated and violently hurt by words and by voice from other users in this game and report it, the reports does not get entertained and I am talking about the recent weeks upon declaring the closure of the game servers by June 22nd, the period which accountable people will think it is ok to slack and ignore the common base of players concerns and only keep focusing on the cream level of the community and attend to their needs.
And guess what, they have a smart system to detect if the report is legit or not, and it turns down reports stating "Not Corroborated"! Imagine being called sadnigger and go suicide or kill yourself in a videogame and the smart AI system in place can`t detect a foul language and the people managing the system do not care anymore because the game is shutting down in 6 months!
Imagine being called in a video game the following, and these are multiple incidents and multiple games, which makes you wonder do some players just start the game and queue to hurt others and satisfy a certain ill need they have, more than playing the game itself!
I have been called for some reason the following on this game, knowing that I am an overweight person in real life and I was like that for more than 15 years now, which indicates that I am a kind hearted person more than an evil one and I am a pacifist in general so I do not seek or initiate trouble (common thing in obese people for some reason and it does not mean at all that being fat is a good thing, it is very unhealthy indeed and I am planning to work on it soon):
- Sadnigger.
- Anusborn.
- Black.
- Asked to go back to my cave.
- Told that I am a fken Syrian refugee who fled to Sweden and lives on the government welfare and I f*** my wife intensively to have 20 child and get more help from the government! (This was live on a Twitch stream)
- Told that I am a Palestinian refugee who is selling his sister in Sweden for a living and that my sister and more are prostitutes! (This was live on a Twitch stream)
- Go bomb mosques (This was live on a Twitch stream)
- You cant travel to any country (This was live on a Twitch stream)
- They are afraid from you bombing them (This was live on a Twitch stream)
- How u escaped Syria (This was live on a Twitch stream)
- I will let my whole tribe fk u (This was live on a Twitch stream)
- I will jump on ur mother son of a whore (This was live on a Twitch stream)
- My stream wanna hear it (This was live on a Twitch stream)
- Tell us how u escaped Syria prisons (This was live on a Twitch stream)
- Tell me how much they pay u for being a refugee (This was live on a Twitch stream)
- Tell us on the stream (This was live on a Twitch stream)
- Can u stfu and go kill urself (This was live on a Twitch stream)
- Fk lebanon (This was live on a Twitch stream)
- On my dik gay (This was live on a Twitch stream)
- Fk ur mother (This was live on a Twitch stream)
* Some of these insults and offenses were addressed to me over VoIP (Voice over Internet Protocol/In game voice chat) and the Senior GM who does not care asked me to provide a recording if I want any actions to be taken! And he/she knows for a fact that this is not possible, because the game does not record VoIP conversations and on Twitch this guy switched off the clipping option and playback to avoid punishment, so there is no way to provide a recording unless I know prior to the game that I am going to be shredded into pieces and spit upon and to have every and each bit and piece of my humanity and dignity humiliated by a videogame user within the game. (Am I queuing in a video game or entering an in real life combat zona?!)
In addition to the most commonly used offensive words like ape, dog, mother f****r, son of a w***e and these are trending like nothing, just play 3 games and I assure you that one of these 3 games will have at least one of the hall of fame flaming and abusive words or sentences.
I am not a person who anticipates from people to hurt me and I am not a person who gathers evidence and track others to record their faults or wrongdoings, I know that we are all imperfect and that we are vulnerable and prone to mistakes and errors, but when the people who are supposed to and assigned to handle a justice system and a corrective system anywhere in the world and be it physically existing or in a virtual reality, if these people in charge become unjust or picky or careless about doing their responsibilities as it is supposed to be done ethically and in accordance with the best followed practices or start to being biased by only paying the proper amount of attention to the closely known ones or the famous and influential users only, then I get out of my shell and speak up as loud as I can.
You know Masters of HoN staff, because I spent time, effort, money, energy and years of my life loving and cherishing the game, and what do we own as humans more valuable than time to dedicate and gift to someone or something we love...what of utmost value more than a human being time in this life....
Thank you for the master scene closure that demolished a huge part of my love that was built over the years to this game...My religion might be X and my color might be Y and my education level and financial status might be Z, but I am flesh and blood like you and I am not a VIP to those who insulted me through this beloved MOBA game and the Senior Game Masters felt like this guy is exaggerating and he is no one...I am someone...even a game bot is an existing being of zeroes and ones...I am sorry if I bothered you by my reports...maybe the tears that breached my eyeballs by force when called by sadnigger or black or anusborn or asked to commit suicide or sell my sister and mother for food, maybe those tears were just meaningless liquid which were shed due to an object that hurt my eyes...
Thank you for the bottom of my heart...
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