mylifeasaserver
mylifeasaserver
In The Life Of A Server...or pharmacy tech
4K posts
Life as a pharmacy tech. Formerly a sever. Not G-Rated. Not a safe space for idiots. Reblog all you like, but don't share off Tumblr without my permission, please. While I'm at it, anything submitted to this blog, whether asks, submissions, fanmail, chats, tagged posts, or anything I'm forgetting may be used at my discretion. Even if you don't like it. Just to forewarn.
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mylifeasaserver · 28 days ago
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I'm 100% using this.
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mylifeasaserver · 1 month ago
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While I'm pretty sure this is AI, it's not beyond the realm of possibility
That being said, if I walk up to a restaurant and this shit is on the door, I'm not eating there.
15% is still a standard tip for standard service.
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mylifeasaserver · 1 month ago
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*Red Lobster has entered the chat*
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And then, after defeating it...
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Sometimes the dialogue in this game is weird
I'll say. What kind of freak eats cheese biscuits with lobster?
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mylifeasaserver · 2 months ago
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Take it to the limit [of human stupidity]
Fortunately (for me and my poor writing skills) I haven't had a lot to post about. Sure there's been the occasional Karen or a doctor sending in a morphine script with a date of 2015 on it, but nothing worth posting about.
Then we hired Nikki.
At first I though she just played dumb to get out of doing things, which is a strategy that sadly works entirely too often.
Then I realized: she's not playing.
Normally it was stuff like not being able to count to 30, or forgetting her register login each and every day, or that she can't take an hour break on a 15-minute break. Simple enough to fix, annoying after a few weeks.
Then she decided she was going to give a patient dietary advice. Specifically advising this patient to take a vitamin K supplement. While on Warfarin.
For those of you unfamiliar with Warfarin, it's a blood thinner, used to reduce blood clots. Vitamin K helps blood clot. Warfarin and K actively fight against one another in the body.
This is bad advice, even worse considering a tech isn't allowed to dispense advice beyond "You should talk to the pharmacist" or "Yes, Sudafed does contain pseudoephedrine."
Normally a tech will relay that they're not able to make that sort of suggestion. But not Nikki. Nikki, who knows nothing and everything at the same time, tells the guy to take a vitamin K supplement. And here's the thing - we'd never have known except the guy had to ask the pharmacist exactly how much of the damn vitamin to take.
The pharmacist told the guy not to take that and to talk to his doctor.
And Nikki is no longer with us.
Not because she got fired, no that would be too cathartic. She quit because "she knows what she's doing and doesn't appreciate being told otherwise."
She wasn't going to work out anyway, but not how I expected it to go.
It should have a been a sign to not hire her when she showed up to the interview on the wrong day and didn't know what department the interview was for. -J
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mylifeasaserver · 2 months ago
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They're stress balls.
Typically on the most stressful thing in the house.
Why do guys like boobs so much?
You guys? 
Anyone that knows me knows that I’m an assman, not tiddies.
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mylifeasaserver · 2 months ago
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please. I need this to happen.
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mylifeasaserver · 4 months ago
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when i was 12 a cashier told me I had nice eyes.
I will remember that the rest of my life.
I just know that the dudes who make those "girls get 500 compliments a day vs. guy gets one compliment once and cherishes it for the rest of his life" memes put zero effort into their appearance. Like what exactly do you expect people to say? Wow nice plain ill-fitting hoodie, goes great with your basic-ass blue jeans and nondescript haircut. Got some real cool Grey Man vibes going on, you could seamlessly blend into any crowd ever without being seen at all.
Like nobody has any obligation to look any certain way, but you can't expect to be praised for doing something you're not even trying to do. I dress like I got tarred and feathered in a Tim Burton film costume department discard scrap pile, and someone saying they like my style is a biweekly occurrence.
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mylifeasaserver · 4 months ago
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Walmart, Irving TX.
Even $2 nail clippers are locked up and have to be paid for in department. Think walmart wants to pay somebody to be in that department all day unlocking cases?
Great work, shoplifter dipshits.
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mylifeasaserver · 5 months ago
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mylifeasaserver · 5 months ago
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It was supposed to be easy
I show up this morning (hiring store) because I'm an idiot, and am greeted by the manager asking me what was so important that I couldn't come in Monday.
I wanted to take a nap and rewatch Solo Leveling.
"We really could have used you here."
"Okay, so just schedule me the days you need me; I'll be here then."
This manager is also good at his job, so that's the extent of the snark I have for him. He also realizes that I'm not budging, so it's also the extent of the argument he'll give me. We have a mutual understanding.
I figure if the company doesn't like it, they can hire some more people to cover the schedule.
At this point I'm told that I'm running the register today. I'm absolutely OK with this because that means I don't have to answer the phones or do anything requiring thought aside from asking the usual questions like "Have you had this before?"
Easy.
Or at least it should have been.
As anybody who gets a prescription for Adderall knows, you need to bring your ID to pick it up. No exceptions. Even if you're there monthly or more, you still need your ID.
This lady comes up who comes here all the time for a myriad of meds, and gives me her name, she's there for Adderall.
I go get it and ask for her ID.
She produces a picture on her phone of what I presume is her driver's license, which is an acceptable form of ID when presented in person. A picture of it? Absolutely not. I refuse to accept it.
"They did it last time!"
"I don't care what they did last time, I'm not accepting that as ID. I'll get you the manager." When you've done this as long as I have it's very easy to tell when the Karen is about to be released.
The manager goes over and tells her that no, a picture of her ID will not be accepted. She tells us to go ahead and put it back then because she's going to go to a "more customer focused" pharmacy.
We can do that! Adderall 30mg capsules have been on backorder and since we have a month's supply now, we pull one for another patient who has been waiting and fill that one.
A few hours later, she comes back, with her license which was apparently in her car. Now she wants to pick up. Turns out every other pharmacy in the area is also out of a backordered medication. Who knew?
Well, now it's been filled for somebody else so you can't have it. She demands the manager. I get the same pharmacy manager as before who tells her that no, she will not be picking up since we took the caps she was getting but said to put back and dispensed them to a different patient (a patient, mind you, who damn near teleported to the pharmacy as soon as she got the notice it was filled.)
After some Karening, she got the idea that she wasn't getting it and said she was calling corporate to tell on us.
Sure, they can mingle that complaint with all the rest they're getting right now thanks to understaffing. Have a super day!
Hag.
The manager later told me he was impressed at how calm I stayed while she was bitching at me. It's really easy to stay calm when you don't care. -J
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mylifeasaserver · 5 months ago
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Oh no! Not the consequences of your own actions!
It's been well-established that I'm not the best and brightest in my industry (or other industries, while I'm at it.) What I am, however, is consistent - and consistency is the spice of life.
Whenever I'm scheduled my managers know that I'm going to come in and do a decent enough job, accomplishing a reasonable amount of work without a lot of fuckups.
When I'm not scheduled, though, I'm the most hands-off person imaginable. If they call wanting me to come in, it's only if I feel like it. Oh, the dog pointed her nose down and looked up at me? I'm staying home. Is this quiet quitting?
As part of a dark pact made generations ago by one of my ancestors, I am eternally cursed to deal with annoying managers, coworkers, and most of all customers. Obviously it couldn't be my fault as I didn't go to school or learn a trade or go into business for myself; a curse is more plausible.
8AM I get the first phone call (from the store I was hired at.) They need me to come in. That shit went to voicemail because I have the ringer off and I'm sleeping in.
9AM the 5th call comes in. I'm awake but let the call go to voicemail. They want to know when I can be in. If this feels familiar, that's because it is.
Then the next call comes. It's from the other store. Of course it goes to voicemail. The third store in the area calls shortly after. This is what I get for volunteering to work in multiple stores. It too goes to voicemail.
I send a mass text to managers of the three stores. "I'm off until Wednesday. Good luck!"
No response.
Around 10AM I get a call from an unknown number. Desperately hoping it's more Indian scammers telling me the FBI is looking for me because my social security number has been suspended for fraud, I pick up.
It's the fucking regional. "Hey John, I'd really appreciate if you worked in [store] today. They're really short on people and -"
I hung up at that point, because I want to and if they're not going to replace people when they leave, they can deal with the jobs not getting done. That's a manager problem, not a peon problem.
Tomorrow I'll sleep in and not even bother responding if they call/text.
Fuck this noise.
It's almost as though they need more staffing at these stores. What prophet could have predicted? -J
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mylifeasaserver · 5 months ago
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I showed up today with a raging erection because I was so excited to "do what it takes for the patients."
When I got there we had over 100 new prescriptions in data entry from just this morning. The pharmacists had almost 100 in verification (where they make sure the tech inputted the prescriptions correctly.) There were 226 in fill.
And then the callouts began.
For context, we were supposed to have 4 techs plus me, and I'm a rental at this store.
We had 2 techs. Including me.
The pharmacy closes at 8. The tech that arrived before me was scheduled to leave at 4. I was scheduled to leave at 5.
This poses a very real problem, since you can't just have one person working in the pharmacy, so there are 3 hours where only the pharmacy manager would be there. Not like they can just pull somebody from the store either - they need anybody working back here to be certified.
The pharmacy manager begins making desperate calls trying to find another tech to cover the hours. This store is out of techs, as everybody was either scheduled and called off or is already here. The other stores in the area are in the same boat - though with less callouts. Not to mention it's Saturday and nobody wants to work weekends to begin with.
So this poor manager - I really do like her because she's competent and understands that corporate decisions are dumber than drinking yourself to sleep every night - calls the regional asking him what she should do. There's no overtime, no techs to come in, and they don't want to pay the extra for a pharmacist to come in.
He authorizes overtime.
She first asks the tech that actually works at that store if she wants to stay for overtime pay. It makes sense that she'd be asked first, she's full time and regularly works there.
She declines.
She asks me if I'll stay. I will not.
She calls the regional back, and reports that nobody will work the overtime.
The regional decides that he needs to flex his managerial muscle and talk directly to the techs to convince us to stay. The other tech gets the talk first, but she's selfishly unwilling to leave her kid alone at home after the babysitter leaves. This is not prioritizing the patients like the company wants at all!
Then he gets me. He doesn't want this conversation. I don't want this conversation. The regional doesn't like me, and I don't think about him enough to care one way or another.
"John, we need you to stay until close tonight. I know we can count on you." He phrased it this way because it removes the illusion of an option. But after declaring the company can't afford overtime, I'd rather shit in my hands and clap than work it to save their asses when it goes sideways.
"You can't count on me for that. I'm sure you'll figure something out. You'll just need to step up and do what it takes for the patients." I hear that familiar exasperated sigh on the other end of the call, heard many times over years of working with mid-level managers who don't understand why their underlings won't do anything to protect their easily replaced jobs.
I transfer him back to the pharmacy manager.
**Author's note** I did have a conversation with the pharmacy manager after she got off the phone with this galaxy-brained dipshit. She's well aware that I'm not refusing because of her or anything she's done. It's because her boss is a dumbass and his bosses have nothing more than a barely-functioning brain stem. We're on good terms. When I left, the pharmacy closed.
The regional had authorized the astronomical pay for a pharmacist to come in to close with the manager. They all declined. No tech from another store was willing to show up for a 3 hour shift, especially since most of them would have to leave the store they were already working at just to come to this trash fire. I did helpfully suggest the regional comes in for those hours, but that was a non-starter for some reason.
Do you know how fucked things have to be for a retail space to close early?
I left sharply at 5, and spent most of my day running the register. The pharmacy manager put up a sign that we closed early due to understaffing and encouraged people to notify corporate with their displeasure. I volunteered to take the hit for it should that come back to bite her.
Checked Indeed tonight. There are plenty of open pharmacy tech positions. And if things keep up this way, I'll be taking one of them.
Oh and when I left? Over 300 new prescriptions in entry. Over 500 in fill. It'll take days to dig out from that.
Lucky for me, I'm not scheduled again until Wednesday. And barring them paying me extra to come in on my day off, I'm going to enjoy my time off. Maybe go fishing. Maybe teach myself to cook Korean food. Who knows? Not gonna lie, this job shit the bed really fast. Went from "nothing to post" to "what the fuck is this place even?" Maybe I need to go back to restaurants. Or sell meth. For legal reasons I'll specify that selling meth is a joke. -J
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mylifeasaserver · 5 months ago
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Just a little more
Pharmacy corporate offices - top floor
The CEO of the company, wearing an immaculate suit, sits in a high leather office chair that costs more than your car (if your car is like mine it's worth around $80 so imagine driving something good) laughing maniacally. His desk is mahogany and of obvious quality. He says through his laughter "and we'll work them to death while saving money! Then we can reap their souls!" Across the desk sits Satan himself, looking positively horrified. "Dial it back just a little, dude! You're doing too much!"
This is how I imagine our corporate offices right now.
See there's some new way to get a flu shot coming, an over the counter sort of deal, and so the company is panicking thinking that the winter season - normally stupidly busy with shots and prescriptions - will have no shots and also probably no prescriptions for some reason.
This is why they're cutting hours. The pharmacy I'm working at today (not the store I was hired at) had a tech get mad that she had to close one night a week like she agreed to when hired and quit.
These things happen.
Another tech decided she wanted to work in the store instead of the pharmacy and so she did an internal transfer to a department easier to work than pharmacy with no continuing education requirement - for a pay raise.
So this pharmacy is down 2 full-time techs.
The company, with their vast resources and impeccable vision of the future, has decided they will not be replacing these positions. The logic seems to be that existing staff will just step up and handle the workload, despite being about 20% higher than last year (in terms of prescriptions coming in.)
It hasn't worked like they expected. When I showed up today there were nearly 200 prescriptions in the fill queue, with over 100 left over from yesterday. There simply aren't enough hours in the day to do it all.
The corporate offices got complaints that people showed up to pick up medications and they weren't ready. Those complaints were filtered down to the regional manager, who decided to see why the serfs working the pharmacy weren't doing their ordained tasks.
He shows up and pulls everybody off their tasks (because that makes perfect sense in a pharmacy that's running behind) aside from me. He doesn't like me much. He tells me to "just keep doing what you're doing" which suits me just fine since this visit won't result in anything intelligent happening anyway.
He asks them in a that accusatory manager way why prescriptions aren't getting filled. He gets no answers, because these people are afraid to piss him off.
"John, do you have any insights?"
He asks this question knowing full well he won't like, respect, or do anything with the answer.
"Staffing is low."
Then comes the mid-level manager speak.
"Well John everybody is going to have to step up and handle the extra workload. We have to do whatever it takes to take care of the patients."
This would work on me if I A) was lobotomized, B) cared about the patients, C) got paid based on performance or any other metric I actually have even the slightest control over, or D) had a stake in the business beyond a pay check.
"I'm sure the company is upping my check to match the extra work they expect of me, after all the message is "whatever it takes to take care of the patients.""
For obvious reasons he doesn't like this. We're threatened with bad performance reviews if production doesn't improve.
"The reviews are meaningless anyway. Not like we get promoted to pharmacist or pharmacy manager if they're good." They're functionally meaningless, much like I see the regional manager's position.
"If you can't get the job done we'll just bring in people who can."
This made me laugh, which made him annoyed. "Well John you always have comments, do you have solutions?"
What I wanted to say: YES YOU INSANE MORONIC SHITBITCH I HAVE SOLUTIONS STARTING WITH THE ELIMINATION OF YOUR WORTHLESS POSITION WHICH WOULD ALLOW THE 3 STORES IN OUR REGION TO HIRE 11 TECHS.
What I actually said: Sure, if you want to listen.
I went over some quick things they could do to make the job more efficient - eliminating useless paperwork that is never even looked at and giving us computers that actually ran would make us all faster immediately. Oh but those are things that we can't change for reasons that would elude even the brightest minds of our time.
We'll just have to "step up and do what it takes for the patients."
"Sure, as soon as the company steps up and does what it takes for my paycheck for me to do the work of one and a half techs."
This pissed him off. My coworkers, fearing being caught in the crossfire of what we all knew was coming (myself included) scattered like roaches when the light comes on.
"John, why don't you go ahead and head home for the day. Seems like you're having a difficult time." Translated from manager to English: God I hate you. Just get out.
"I'd love that. Will help with the understaffing issues for sure."
And then I left. After that (according to the pharmacy manager, anyway) he said "changes would have to be made" if techs didn't get all their work done. But no overtime whatsoever. And they're not hiring anybody new or making any meaningful changes to improve efficiency.
Over 200 prescriptions went unfilled today that will be started on tomorrow.
I can't wait to go get started on all that when I go back.
Only Ubisoft could fuck up an Assassin's Creed game in feudal Japan. -J
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mylifeasaserver · 6 months ago
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More callouts seems like a "you" problem
So just like last post hours are still limited at the pharmacy in both locations I've been working at.
And just like last post they had techs calling out.
And just like last post they called me in a desperate bid to find coverage.
And just like last post I declined because not scheduled does not mean on call.
Maybe I'm just being a dickhead, but I have no intention of picking up weekend days "to be a team player and help out" when they don't give enough hours to staff during the week.
I don't care how busy it's been, when I'm not scheduled and not there I don't think about the place, the work, the patients, the company, or anything else related to work.
Want me to be there? Schedule me. Otherwise, I'll go in and work when it suits me because I have other shit to do.
Tried playing D&D with AI. Absolute disaster. Spent the time to roll out characters, AI made it like a "choose your own adventure" book, then when I tried to get it back on track it went completely off the rails. Oh well. -J
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mylifeasaserver · 6 months ago
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Naps are more important
The pharmacy has been real lean on hours these past few weeks, and as such I haven't been getting shit for hours. (Full time gets hours first, I'm part time.)
Instead of fighting for hours, I just used some vacation time. I have a ton of hours to burn and it was supposed to be relatively nice...so why not?
This morning 2 techs and the cashier called off before 9am at the store I was hired at. At a store I've been working at a lot they had a couple techs call off because the flu is rampant there apparently.
Both stores wanted me to work.
But I had put in vacation time, and last year when I used vacation time I was told "once the day arrives the vacation day can't be changed." Therefore, I cannot work today.
Both stores mysteriously come up with a workaround so I can work.
No. If it doesn't work that way when it benefits me, it doesn't work when it benefits you. I decline to go in.
My regular manager calls me. He would *really* appreciate me stepping up for the company. He did *not really* appreciate me asking "like the company has with hours lately?"
Now normally he's a good manager and I get he's in a situation, but it's far beyond my pay scale to care about the place when I'm not scheduled. To be honest when I am scheduled I don't care much then either, my responsibilities begin and end with my job description - which doesn't include any real concern for profitability, patient satisfaction, or really anything beyond making sure I'm doing my job correctly.
The second store calls. I relay the same information about vacation time. She has a workaround! That's nice, but I'm not coming in. I relay why. She would also *really* appreciate me stepping up for the company and had the same reaction to the question about hours.
I took a nap, played with my dogs, and basically did fuck all since it turned to cold shit outside.
My regular store: Over 600 prescriptions came in. They have over 400 left for tomorrow because they didn't have the staff to handle it. I'm off tomorrow too and won't be even pretending like I'm going in.
The other store: Over 400 prescriptions came in, and have over 300 left over for tomorrow.
Either make policies less fucky, or leave me alone on my days off. Just because I'm not scheduled doesn't mean I'm on call.
I don't think they fully appreciate just how willing I am to not work, especially when I'm told they don't have hours. -J
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mylifeasaserver · 6 months ago
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Not gonna lie, that got me.
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mylifeasaserver · 6 months ago
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You've got no idea just how much I love this. You might think you do, but you do not. Simply amazing.
One of the hostesses is being "promoted": She's still a hostess, but she's going to start doing carryout on the weekends. But she doesn't know a damned thing about the menu, or really about Italian food in general. So she came to me and said, "Paul, can you teach me about the menu?"
And I said sure, I already had some training materials made up that I distributed to the staff during the last menu update, so that they could all promptly ignore the information. I asked her if she wanted those, or something else. And she said that she wanted something else, something just for her.
And then I said to her, "How autistic do you want me to get about the food? Scale of 1-10." And she said, "10". And I went, "Okay, you asked for it."
So now I am typing up a new training guide for her, going into obsessive levels of detail about everything. I am fifteen pages in, and I haven't even gotten out of the appetizer portion of the menu yet. It is full of swearing and my frank opinions about the food, the customers, and the staff.
This is going to be my masterpiece.
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